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Key essentials: Full UK manual driving licence, NVQ level 2 in joinery or equivalent in experience Benefits • All the kit you need Van, Fuel card, Uniform & Tools provided, • Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays, • Pension DC Scheme (up to 10% contribution from both colleague and Great Places), • WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members, • The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Wage Stream You can access savings opportunities and early access to wages, • Reward & Recognition You Count Rewards are individual rewards for going above & beyond What youll be doing • Carrying out all aspects of joinery, including repairing UPVC windows, repairing UPVC/composite doors, replacing double glazed units, and overhauling kitchens, • Delivering high-quality repairs and maintenance work, achieving firs...

Housing and Wellbeing Assistant - 12 months Fixed Term Contract Location: In Partnership - Blackburn Salary: £26,492 You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What youll be doing • You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement;, • You will encourage feedback from customers, recording and responding to any complaints and compliments;, • You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with Great Places procedures;, • You will actively ensure the security of the building, , conduct health and safety inspections, and report communal repairs through appropriate channels., • You will follow financial procedures and take responsibility for all monies held and received;, • You will be responsible for communal cleaning and void cleaning, along with the wider team. What youll need • Qualified ...

A major housing association in Blackburn seeks an Early Careers Manager to lead and develop impactful apprenticeship and early career programmes.You will create partnerships with educational institutions and support diverse talent pathways.The ideal candidate will have experience in apprenticeship d

You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you’ll be doing • You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement;, • You will encourage feedback from customers, recording and responding to any complaints and compliments;, • You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with Great Places procedures;, • You will actively ensure the security of the building, , conduct health and safety inspections, and report communal repairs through appropriate channels., • You will follow financial procedures and take responsibility for all monies held and received;, • You will be responsible for communal cleaning and void cleaning, along with the wider team. What you’ll need • Qualified to minimum level 2 in English and Maths, • Evidence of IT skills, • Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner., • The ability to develop, and project, a positive image of Great Places through interpersonal, written and verbal communication skills., • Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail., • Effective liaison with colleagues and other stakeholders to give or find information to resolve problems., • Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment • Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places), • WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members, • The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’, • Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates ., • Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Closing date: 11th May 2026 Shortlist date: 12th May 2026 Interview date: 15th May (Assessment Day)

Location: Salford, Bolton & Blackburn Key essentials: Full UK manual driving licence Benefits • All the kit you need ¦Van, Fuel card, Uniform & Tools provided, • Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays, • Pension¦DC Scheme (up to 10% contribution from both colleague and Great Places), • WPA¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members, • The Market Place¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Wage Stream ¦ You can access savings opportunities and early access to wages, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’ What you’ll be doing • Supporting the clearance of properties at the end of tenancies, including removal of household items and waste, • Cleaning and preparing void properties to a high standard, ensuring they are safe and ready for trade operatives, • Carrying out mould treatment, minor damp prevention works, and removing damaged decorations, • Clearing and maintaining internal and external areas, including gardens, and removing waste from other trades for appropriate disposal, • Maintaining accurate waste disposal records in line with policies and procedures, • Treating customers’ homes with respect, working safely at all times, and reporting any concerns, • Looking after equipment, ensuring it is clean, safe, and in good working order, • Attending and completing all required training, toolbox talks, and e-learning modules, • Communicating professionally and empathetically with customers, colleagues, and local stakeholders, • Carrying out work safely and professionally, ensuring customers’ homes are left clean and secure, • Using PDA/mobile technology to receive, update, and manage repair jobs efficiently, • Producing accurate records, including before-and-after photographs and detailed job notes What you’ll need • Full UK manual driving licence, • Comfortable working in a physically active and practical environment, • Positive attitude with a willingness to learn and support colleagues, • Reliable, professional, and committed to safe working practices, • Good communication skills and the ability to build positive relationships with customers and teams, • Previous experience in a similar role would be beneficial but is not essential What we need from you • A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing, • A passion to advocate on behalf of people and communities, • A commitment to work in partnership with others for the benefit of Great Places, • A commitment to continuous learning and improvement, • To be professional and work with integrity, inclusivity and respect for diversity At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. For the purposes of our van fleet insurance you must have a minimum of 2 years driving experience with a full UK driving licence, be over the age of 21 and complete an on-line driver monitoring Assessment prior to starting your role. If you are under 21 but with 2 years driving experience with a full UK driving licence you would be required to complete an on-line driver monitoring assessment and additional in vehicle assessment prior to starting your role funded by Great Places. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Closing date: 31st May 2026 Shortlist date: 1st June 2026 Interview date: TBC

We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction by ensuring tenants feel heard, supported, and informed. Adhere to policies, service standards, and compliance requirements within the housing sector.About YouWe're looking for someone who brings: Essential housing sector experience (social housing, local authority, or housing association). Strong customer service background with the ability to handle complaints calmly and professionally. Excellent verbal and written communication skills. Confidence in using Housing Management Systems (e.g., Northgate, Orchard, Civica, etc.). A warm, approachable manner with genuine empathy for tenants' needs. Strong attention to detail and ability to maintain accurate records. Good problem-solving skills and the ability to work under pressure. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you a dynamic leader looking for a rewarding role working with Young People from a range of backgrounds? Are you passionate about delivering a service that provides young people with better life chances and supports them to lead an independent life? If so read on... At MSV Housing we’re committed to making sure our Young People are safeguarded, supported and have a quality safe home. Our Foyer Manager is key to making this happen. This is an Ofsted-supported / Ofsted-regulated supported accommodation service, and the Foyer Manager plays a central role in maintaining compliance, driving continuous improvement, and ensuring the service is always inspection-ready. In conjunction with our Head of Young Persons Services, you will promote the Foyer as a great place to live and ensure the effective and efficient delivery of the local authority commissioned contract. You will lead and empower the team to provide an excellent service to our customers, ensuring performance, recruitment and funding targets are met in line with agreed targets and standards. You will have a proven track record in this highly rewarding field with the skills and experience to ensure a high level of safeguarding and compliance are achieved for MSV and the client group. You will be able to manage difficult situations calmly and be able to plan for and implement changes in service delivery. You will have an understanding of housing management with experience in monitoring arrears to maximise income for MSV Housing and residents. The successful candidate will show enthusiasm and have a strong commitment to delivering a first-class young person’s service, with experience with a similar client group. You will have strong interpersonal skills and experience of managing staff and monitoring performance. You will be expected to cover the Foyer Rota between the hours of 8am and 8pm, working 7 hours per day Monday – Friday and occasional Saturdays. You will also provide cover for other Young Persons schemes as required. What our Foyer Managers does: Here is a taste of what you will get involved with: You will provide overall management of the Foyers including staff management, meeting performance targets, recruitment and funding in accordance with agreed targets and standards. Manage and oversee all MSV’s Foyers rental income and securing of appropriate funding. Promotion the Foyers and development of policy and procedures in conjunction with the Head of Young Persons Services. Ensure high level of safeguarding and compliance are achieved for MSV and client group. Ensure Ofsted compliance and inspection readiness, embedding strong safeguarding and quality standards aligned to Ofsted expectations through day-to-day practice, auditing, and evidence-based improvement. Development of partnerships with other agencies in order to support and develop the work of the Foyer. Provide a high-quality service by maintaining the business targets of MSV, local authority, the requirements of accreditation and regulatory bodies. Monitor the performance of the Foyer against agreed standards and targets and report to the Association Board, the Customer and Communities Committee and other agencies, as required. What we are looking for: Significant experience working in youth or social care services. Proven experience of managing staff teams. Strong knowledge of safeguarding, health & safety and support planning. Excellent communication, leadership and organisational skills. Ability to work flexibly, including occasional evenings or on?call duties. A Chartered Institute of Housing level 4 Certificate would be desirable. We're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based in a supported housing project for young people and children, an enhanced criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy’s candidate pack. We offer a range of great benefits including: 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion; all applications are scored against the essential criteria. We encourage candidates to submit an anonymised CV where possible. MSV are also committed to supporting work-life balance, including caring or parental responsibilities, with flexible working options and wellbeing support available to all colleagues. For more information, visit our careers page to view the candidate pack and apply: (url removed)/. To discuss the role informally, contact Adele Travis, Head of Young Person Services, on (phone number removed). Interviews are scheduled for 11th June 2026; however, they may take place earlier, and the role may close if a suitable candidate is found. We strongly recommend applying early. We’re passionate about inclusion and welcome applicants from diverse backgrounds. If you’re unsure whether you meet all requirements, please apply—we will assess your suitability

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