Property Management Team Leader
11 days ago
Romford
Join a well-established and growing Housing Association as a Property Management Team Leader, leading a dedicated team delivering outstanding service to tenants and landlords across a large residential portfolio. This is a permanent, full-time leadership role based in Ilford, offering the opportunity to make a real impact in social housing by ensuring high-quality property services, responsive maintenance delivery, and excellent tenant experience across 300400+ homes. Were looking for an experienced property professional who thrives in a fast-paced environment, has strong social housing expertise, and is confident managing teams, contractors, and complex tenant-landlord matters at scale. Key Responsibilities As Property Management Team Leader, you will: • Lead, coach, and develop a high-performing property and resident services team, • Oversee maintenance and repairs across a large housing portfolio, ensuring timely and cost-effective resolution of works, • Allocate and monitor contractor performance, ensuring service standards and compliance are consistently met, • Act as the key escalation point for tenant and landlord disputes, providing fair, practical, and professional resolutions, • Carry out or oversee property inspections, ensuring properties are safe, compliant, and well maintained, • Ensure full compliance with social housing legislation, tenancy regulations, and hou...