Housing association jobs in LoughtonCreate job alerts

Operations Manager - Responsive Repairs About the Role We are seeking an experienced and driven Operations Manager to lead the delivery of Responsive Repairs services across our Social Infrastructure Division. The successful candidate will be responsible for ensuring repairs, maintenance, and void property works are delivered safely, efficiently, and to the highest customer service standards. This is a key leadership role where you will oversee operational performance, manage teams and subcontractors, drive service improvements, and ensure contractual and financial targets are achieved while delivering an excellent experience for residents and clients. Key Responsibilities Operational Management Lead the day-to-day delivery of responsive repairs, disrepair, voids, and planned maintenance activities. Ensure all repairs are completed within agreed Service Level Agreements (SLAs) and contractual KPIs. Monitor operational performance and implement improvement plans where required. Drive productivity across field-based operatives, supervisors, and supply chain partners. Ensure efficient resource planning to maximise workforce utilisation. Client & Stakeholder Management Build and maintain strong relationships with clients, residents, local authorities, and housing association partners. Attend client meetings and performance reviews. Act as a key escalation point for operational and customer issues. Support the growth and retention of contracts through exceptional service delivery. People Leadership Lead, coach, and develop operational teams to achieve high levels of engagement and performance. Foster a culture of accountability, collaboration, and continuous improvement. Conduct performance reviews and support succession planning across the business. Support recruitment, onboarding, and retention initiatives. Financial Management Manage budgets, forecasts, and cost controls across contracts. Monitor contract profitability and identify opportunities for efficiencies and savings. Ensure accurate financial reporting and commercial compliance. Work closely with Commercial teams to manage variations, cost recovery, and risk. Health, Safety & Compliance Champion a strong safety-first culture across all activities. Ensure compliance with health and safety legislation, company policies, and industry standards. Monitor and investigate incidents, implementing lessons learned and corrective actions. Ensure statutory and regulatory requirements are consistently met. Customer Excellence Drive high levels of customer satisfaction and first-time fix performance. Monitor resident feedback and customer journey outcomes. Lead service improvement initiatives aimed at enhancing resident experience. Ensure vulnerable residents receive appropriate support throughout repairs activities. Skills & Experience Essential Significant experience managing responsive repairs contracts within social housing. Proven track record of delivering operational and financial performance. Strong leadership and people management experience. Experience managing large directly employed and subcontractor workforces. Knowledge of housing maintenance contracts, repairs, disrepair, and voids services. Excellent stakeholder management and communication skills. Strong understanding of health and safety legislation. Financial and commercial awareness with budget management experience. Full UK Driving Licence. Desirable Experience working with housing associations or local authority clients. IOSH Managing Safely or NEBOSH qualification. Relevant construction or property maintenance qualification. Knowledge of workforce management and repairs scheduling systems. What Success Looks Like Achievement of contractual KPIs and SLAs. Excellent customer satisfaction scores. Safe delivery with strong compliance performance. High levels of workforce productivity and engagement. Delivery of budgeted financial performance. Positive client relationships and contract retention. What We Offer Competitive salary Annual bonus scheme Company car or car allowance Private healthcare Pension scheme Life assurance Employee assistance programme Career development and progression opportunities within a growing national business This is an excellent opportunity for a proven operational leader to play a key role in delivering essential services that improve homes, communities, and customer experiences across the social housing sector

CBW is currently recruiting for a Domestic Gas Engineer to work across a portfolio of Housing Association and Local Authority properties throughout London and the surrounding areas. Domestic Gas Engineer - Social Housing - London & Surrounding Areas - Up to £43,000 Basic - OTE of £53,000 with OT

Electrician Manchester, Greater Manchester £40,101.Permanent, Full Time - 39 hours per week (Mon - Thurs 08:00 - 16:30, Fri08:00 - 15:30) Closing date: 1st October 2026 Interview date: 9th October 2026 Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale,

We are recruiting on behalf of Harrogate Neighbours Housing Association for an experienced and confident.

Cairn Housing Association is one of Scotland’s leading housing providers, delivering homes and services that enable people and communities to thrive. Why join Cairn Housing Association?. About Cairn Housing Association.

My client is a leading Housing Association who provide some of the most affordable homes in London and the South East and offer a wide range of support to the community.

Responsibilities include developing person-centered support plans to foster independent living and successful housing transitions.

Supervises a team of operatives on void maintenance contracts for a housing association, ensuring efficiency, quality, timely completion, and customer satisfaction.

Bassetlaw S80- must have a car to travel between locations.For over three decades, we have been dedicated to supporting individuals and employers across the UK.As a nationwide market leader, we have assisted over 13,000 people.

Provides assistance to customers by managing accommodation and services, acting as the first point of contact for inquiries and ensuring safety within the premises.

Social Housing Reactive Maintenance. We are currently recruiting for an experienced Groundworker to join a well-established social housing contractor xwzovoh covering the South East London area.

Chef / Catering Supervisor Mobile.North Yorkshire & other locations (Leyburn, Stokesley, Northallerton, Brompton)£30,137.Working between 8am to 5pm on a flexible basis.We are looking for an enthusiastic and motivated Chef Supervisor to support the delivery of high-quality catering services across o

Seeking an experienced Weekend Chef/Cook for a Housing Association to prepare and cook meals adhering to high food safety and hygiene standards.

Seeking a Cleaner to maintain high standards of cleanliness in communal and staff areas, ensuring a safe and welcoming environment.Responsibilities include routine cleaning, waste disposal, and reporting maintenance needs.

Lead a property management team for a housing association, overseeing maintenance, tenant relations, and compliance for a large residential portfolio. Requires social housing expertise and team management skills.

Investigates and resolves housing association complaints fairly and impartially, managing cases from start to finish, ensuring timely and customer-friendly responses, and preparing detailed reports.

Lead a remote property maintenance service, managing teams and ensuring high standards for repairs and planned works.Focus on safety, efficiency, and continuous improvement.

Seeking a Learning and Engagement Coordinator to join an association supporting vulnerable individuals.

Provides housing management support to individuals with complex needs who have experienced homelessness.

Adullam Homes Housing Association Ltd. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos.

About You ? Do you have the drive to make a difference by living our values every day to deliver an excellent customer experience? You'll add significant value providing a comprehensive housing management service working with our customers to maximise their quality of life. Well be reviewing applica

We are currently recruiting on behalf of a well-established housing association for an experienced Housing Officer to join their team on a temporary basis in Newton Abbot. Supporting the housing association's wider objectives around tenancy sustainment, resident satisfaction and neighbourhood manage

The Learning and Engagement Coordinator will support vulnerable individuals and households at Adullam Homes Housing Association in Stoke.

You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more.

Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment.

Eldon Housing Association is an established provider of Sheltered Housing and Facilities Management Services.

Seeking a skilled Electrician for a housing association's Void team, responsible for electrical testing, inspection, repairs, and installations in domestic properties.

Seeking a compassionate Support Worker for a maternity cover role to assist individuals with learning disabilities in maintaining independence, building confidence, and fostering personal growth through person-centered care.

Manage rent accounts and arrears for tenants in a housing association, ensuring rent collection and tenancy sustainment through proactive intervention and liaison with partners.

We are looking for an experienced and motivated Catering Manager to drive continuous improvements of our catering operations across our extra care schemes.As we look to undertake a review of our catering services, you will play a vital role in shaping a modern, efficient and value.

Experienced Gas Installation Engineer needed for a domestic housing contract with a leading housing association. Works involve boiler diagnostics, servicing, and repairs in the social housing sector.

Start Delivering with Uber Eats.Delivering with Uber Eats is a flexible way to earn.You can earn quick cash on your own schedule and receive your earnings weekly.You decide how much or little you want to deliver.Grab your car, bike, motorbike, or scooter and be a delivery person whenever you want -

This is an opportunity to join a large, multi-site organisation undergoing significant transformation and change.Operating across a diverse national footprint, the business is committed to creating a positive employee experience, fostering strong workplace relationships, and supporting operational e

Start Delivering with Uber Eats.Delivering with Uber Eats is a flexible way to earn.You can earn quick cash on your own schedule and receive your earnings weekly.You decide how much or little you want to deliver.Grab your car, bike, motorbike, or scooter and be a delivery person whenever you want -

Job: Applications Technologist.Salary: Up to £55,000, depending on experience.Love NPD but wish you had a bit more variety in your work?.This is an ingredients supplier that acts as an extension of its customers’ Development teams – and that customer base is really diverse.One day you might be

Start Delivering with Uber Eats.Delivering with Uber Eats is a flexible way to earn.You can earn quick cash on your own schedule and receive your earnings weekly.You decide how much or little you want to deliver.Grab your car, bike, motorbike, or scooter and be a delivery person whenever you want -

MADE Careers is working with a leading international architecture and design practice looking to appoint a Human Resources Coordinator to join its London team.This is a broad HR role sitting across both Talent Acquisition and wider HR operations, with around 60% of the position focused on recruitmen

Start Delivering with Uber Eats.Delivering with Uber Eats is a flexible way to earn.You can earn quick cash on your own schedule and receive your earnings weekly.You decide how much or little you want to deliver.Grab your car, bike, motorbike, or scooter and be a delivery person whenever you want -

Personal Injury & Clinical Negligence Locum Solicitor.An excellent opportunity has arisen for an experienced Personal Injury Locum Solicitor to join a busy and established claimant team on an interim basis.The firm is seeking a senior lawyer to provide support for an initial 3-4 month period whilst

Strategic Project Lead (Remote).We are hiring for one of our clients, seeking a Strategic Project Lead to work on a full-time basis.This role involves leading cross-functional initiatives that align technology projects with business objectives.The position requires driving execution of strategic pro