Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*
About Comptoir Gourmand: At Comptoir Bakery, we are passionate about delivering exceptional French pastries and baked goods to our customers. We believe that an outstanding experience goes beyond our products; it’s about creating a connection with our community through innovative marketing strategies. Position Overview: We are seeking a dynamic and creative In-House Marketing Manager to join our team. This role will focus on enhancing our brand visibility and customer engagement across various digital platforms. The ideal candidate will work on community management, project management, and digital strategy implementation, particularly targeting new audiences (new generations). Key Responsibilities: Community Management: - Manage and engage our various social media accounts to foster community interaction. - Develop competition campaigns to improve brand experience based on customer preferences. Digital Strategy Development: - Utilise new digital initiatives to connect with customers and enhance the brand experience. - Collaborate with senior management on digital performance strategies, including KPIs and SEO. Sales and Graphic Design: - Ensure brand consistency across all sales channels while working on promotional materials. - Create compelling graphic designs to support marketing campaigns. Project Management and Supervision: - Oversee and coordinate projects involving third-party vendors (photoshoots, filming, PR, Meta, and Google Ads). - Conduct market surveys and analyse key metrics for informed decision-making. Operational Involvement: - Participate in daily business operations and contribute to new project development in cooperation with management. - Rethink and enhance existing projects to align with current market trends and business goals. Qualifications: - Bachelor’s degree in Marketing, Business, or a related field. - 2 to 5 years of proven experience in a similar role within the food and beverage industry. - Strong understanding of social media dynamics and brand consistency. - Excellent creative and design skills. - Strong teamwork abilities and a willingness to work on-site. Why Join Us? If you’re passionate about marketing and possess a love for French pastries, we want to hear from you! Join our team in elevating the Comptoir Gourmand brand while bringing joy through our delicious products.
Senior Legal Assistant — Architecture and Engineering Contracts London, Clerkenwell Position details Location: London, UK Working arrangement: Full-time, Hybrid Hours of work: 37.5, Monday-Friday We are seeking an experienced Senior Legal Assistant to join our small but impactful Legal team at our London office. The ideal candidate will demonstrate experience in working in architecture, engineering, or construction industry as a legal assistant or a project manager. Senior Legal Assistant will assist with contract review, legal drafting, risk mitigation and legal research. About the role You will play a pivotal role in providing legal support to the In-House Counsel, ensuring seamless contract execution across the company by scrutinising contracts for commercial, legal and insurance implications, you will assist with managing company’s risks and securing future projects. This is an excellent opportunity for someone with a strong legal background to work within a creative and professional setting in a prestigious architecture, engineering and design practice. Main Responsibilities - Contract Review and Analysis: Review professional service appointments, NDAs, collateral warranties, framework agreements, and novation agreements, identify legal and commercial risks, and propose amendments. - Legal Documents Drafting: Draft legal documents, agreements, NDAs, collateral warranties, deeds of variation, notices, and letters. - Contract Guidance and Support: Provide guidance and support to internal teams on contract-related matters, including contract interpretation, compliance, and appointment of supply chain. - Contract Maintenance: Proactively review contracts, maintain standard contractual documentation, managing business templates, update progress spreadsheets. - Legal Research: Conduct research on relevant legal issues and keep up to date with the latest legal developments. - Collaboration and Best Practice: Develop good working relationships with colleagues and promote contract/compliance process best practice within the company. About you - Qualification: Minimum LLB. LPC/SQE, or degree/certification in Contract Management is beneficial but not essential. - You must have a minimum of 3 years’ solid experience in either: Legal support role within architecture, engineering, or construction industry, or Project/design management role within architecture, engineering, or construction industry, or Solid in-house legal experience within professional services (not private practice law firms). Please note, this role does not lead to a solicitor’s training contract or qualifying work experience (QWE) to become a solicitor. - Proven experience in contract review and drafting. - Strong understanding of contract law, legal terminology and contractual mechanisms. - Exceptional written and verbal communication skills with a high level of attention to detail and accuracy. - Ability to communicate complex legal concepts to colleagues and external parties in a clear and concise manner. - Awareness of the latest developments in the law. - Able to follow instructions, procedures, policies and assimilate information quickly in a consistent manner. - Knowledge of NEC3/NEC4 PSC desirable. - Proficiency in Microsoft Office suite and Adobe/PDF is essential. - Ability to effectively prioritise workload, manage time efficiently, and remain highly organised. - Collaborative and proactive in supporting other teams. Ability to interact professionally with internal and external contacts. - Positive, enthusiastic and a strong team player. How to apply – Please read carefully attaching a CV and a formal cover letter stating why you believe you are suitable for the position. Applications without the formal cover letter will not be considered. Applications with cover letters written by AI will be rejected. Please note, we use AI detection software. About BDP BDP is a leading, global, multidisciplinary design practice united by a shared purpose: to design a world that’s built for good. For more than 60 years, we've been solving problems, creating innovative spaces, and pushing the boundaries of what’s possible. From the start, we've been pioneers in the world of design, and our legacy is built on the meaningful, people-centred places we've brought to life. We are a diverse, international practice of architects, engineers, designers, and urbanists. Our work is rooted in creativity, quality, and collaboration. We work closely with our clients, users, and communities to craft spaces for living, working, learning, and enjoying life across the globe. With studios spanning the UK, Ireland, Europe, Asia, and North America, our reach is as broad as our expertise. And since joining forces with Japan’s Nippon Koei in 2016, our ability to deliver integrated, impactful design has only grown stronger. BDP offers In return, BDP offers a great opportunity for your personal development with exposure to the full range of BDP’s skills and expertise, as well as an attractive remuneration package that includes a competitive salary, flexible pension allowance, private medical insurance, contribution towards professional subscriptions, a great working environment and excellent prospects for career advancement. BDP is actively fostering an inclusive organisation where people can be themselves and everyone has a sense of belonging. We want our teams to be diverse at every level, reflecting the communities we design for. As designers, we will create spaces for all that promote equity, wellbeing and participation within the built environment. We actively encourage people from a variety of backgrounds with different skills, professional and life experiences, to join us and help us to achieve our aspirations. We also welcome applications from candidates who wish to work flexibly. BDP also operates a hybrid working policy. BDP is an equal opportunities employer No agency or third-party applications please.
BARBACK - THE HOUND - JKS PUBS NEW PROJECTS Salary - Up to £12.50ph Schedule - Part-Time Experience - Previous experience within a quality Bar or Pub JKS are seeking a Bartender to join their new opening, The Hound, in Chiswick. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Barback looking for a new role in an award winning, critically acclaimed group. JKS Pubs Group The Cadogan Arms Voted in the UK's Top 50 Gastro Pubs The Cadogan Arms is a much-loved Chelsea institution, restored to its former glory with a renovation that pays homage to the public house’s two centuries spent serving the local community. Comprising a bustling ground floor bar, an opulent dining room, and downstairs space ‘The Rose Room’. The location is headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu at The Cadogan Arms focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list which includes a bespoke British Pilsner from Cornwall’s Harbour Brewing, specially commissioned for The Cadogan Arms. The George The George is an 18th-century, Grade II listed public house on Great Portland Street, Fitzrovia. Spanning two floors, gilded Victorian mirrors, enamel paintings, and oak panelling remain unchanged, thanks to careful stewardship over the centuries. Large regency windows overlook the hustle and bustle of Great Portland Street, with original architectural details throughout and several private and semi-private spaces available for private hire. Befitting of a modern London public house, the all-day dining menu features snacks and starters, ideal for sharing and best enjoyed with a pint, heartier dishes, including chops and steaks from the charcoal grill, sandwiches, and pub classics, and indulgent desserts such as the Sticky Toffee Pudding and Hot Chocolate Fudge Sundae Banana Split. On the bar, house signatures include Guinness, Irish Whiskey and Irish Coffees, served alongside cask ales, craft beers, seasonal cocktails, and an extensive wine list The Position As Barback you'll have a good background in high volume restaurants and bars, and thrive in a fast-paced environment. There are great opportunities for growth and career development for the successful Barback. The Successful Barback will have: Eagerness to roll your sleeves up and get stuck in; Passion for beverage, food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Employee referral scheme - paying up to £600 per referral Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.
Position: Marketing Manager Location: Suite 103c, First Floor, City Gate House, 246-250 Romford Road, London, E7 9HZ Job type: Full-Time, Permanent Salary: Up to £37,000 - £39,000 dependent on experience (plus bonus structure) Responsibilities: - Development and implementation of agreed strategies; supporting client’s business objectives - Management of projects from concept through to delivery, always working to best practice - Excellent understanding of digital platforms, with proven track record - Devise and implement a marketing strategy designed to raise the agencies profile - Creative and constructive contributions to meetings with a confidence to challenge - Supporting team members and managing third party suppliers - New business support from finding an opportunity, developing the tender, contributing to the creative process and presenting - Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs - Ensure that all marketing content and activities comply with regulatory requirements - Manage and track all marketing related reporting - Discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements - Establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs - Collates and interprets findings of market research and presents results to clients - Discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments - Briefs advertising team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications. ** About you:** - At least three years’ experience within the relevant field - Excellent knowledge of website platforms, user experience, content management systems, SEO and PPC/AdWords strategies - Strong experience of CRM with marketing providers, such as HubSpot - Ability to manage multiple projects simultaneously - An excellent understanding of the digital industry - Ability to build and maintain strong client and team relationships - Confident communicator and presenter at all levels, with excellent interpersonal skills
About Us Founded on 22 June 2022, Taiwu Consultancy Limited blends Chinese tradition with British style to create interiors that feel both elegant and energetically balanced. We specialize in furniture placement, colour palettes (jade greens, vermillion accents) and subtle Chinese details—Ming-inspired curves, lantern lighting—to harmonize yin and yang. Our feng shui expertise optimizes qi flow (desk orientation, Bagua mirror placement) and incorporates symbols such as bamboo for resilience or water features for wealth, resulting in homes that marry modern British sensibilities with ancient Chinese wisdom. Position: Marketing Development Manager Location: London, UK (hybrid/office) Salary: £45,000 – £50,000 per year Role Overview We’re looking for a proactive Marketing Development Manager to lead Taiwu’s growth by crafting and executing marketing strategies that showcase our unique fusion of feng shui and interior design. You will identify new business opportunities, cultivate client relationships, and oversee digital and offline campaigns to expand our presence across the UK and beyond. Key Responsibilities Research market trends, competitors and target segments; develop annual and quarterly marketing plans. Generate and nurture leads through outreach, events, digital channels and partnerships; draft proposals, negotiate contracts and coordinate project handovers. Build relationships with developers, architects, design firms and high-net-worth clients. Manage social media, email campaigns and paid ads to showcase case studies and transformations. Plan and run workshops, open-house tours, networking mixers and trade-show appearances; draft press releases and thought-leadership articles. Recruit, train and mentor marketing staff; coordinate with teams; monitor traffic, conversions and engagement; report to senior leadership. Qualifications & Skills · Bachelor’s degree in Marketing, Business, Communications, Design, or a related field; recent graduates with relevant internships are welcome. · 1–2 years of experience in marketing, business development, or related roles; background in interior design or lifestyle consultancy is a plus. · Strong written and spoken English. · Familiar with social media platforms (LinkedIn, Instagram, Facebook) and basic analytics tools like Google Analytics. · Proficient in Microsoft Office; able to create clear and compelling presentations. · Creative, organized, and proactive, with the ability to manage multiple tasks and collaborate with diverse teams. Benefits Competitive Salary: £45,000 – £50,000 per annum plus performance‐based bonus. Annual Leave: 28 days (including UK public holidays). Pension & Insurance: Company pension contributions; private medical insurance subsidy. Professional Development: Access to industry workshops, feng shui certification courses, and mentoring. Flexible Working: Hybrid schedule, flexible hours, and occasional remote work. Cultural Engagement: Opportunities to attend cultural events, feng shui seminars, and design expos to deepen your expertise in Eastern and Western design integration. How to Apply Please submit your application—including your CV and a brief cover letter outlining your relevant experience and why you’re passionate about Taiwu’s mission—through the job listing on the recruitment place. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. Join Taiwu Consultancy Limited and help us shape interiors that balance elegance with energetic harmony. We look forward to welcoming a creative, driven Marketing Development Manager who shares our vision of blending ancient Chinese wisdom with modern British design.
Goodbye Horses is a wine bar on a leafy street in De Beauvoir Town, London. We believe wine should be fun, living and as close to zero-zero as possible - meaning nothing added, nothing removed. We have an extensive glass selection and a convivial food menu. We are looking for an experienced Assistant General Manager to come and join the team. The ideal candidate will have at least a few years experience in a managerial role within a similar venue - with a good-to-great knowledge of natural wines, a casual, fun, yet professional approach to service, and experience working alongside a small and very busy kitchen. We opened in August last year so opening experience is valued, alongside the passion for developing and leading a FOH team of about 12, with around 7 on during the busiest periods. Service is all about effortlessly getting the details right, so a keen eye and a proactive management style is key to this role. You will be joining a team with great passion and enthusiasm for the project. There is an abundance of wine knowledge onsite, weekly trainings and tastings, and cost price wine. This role would be excellent for someone looking to yet further their wine knowledge. The structure of the role will depend on candidate experience, and will be based on a 40-45 hour week over 5 shifts (with 2 days off in a row if preferred), including scheduled admin time. The salary is £40k per annum including tronc. Please tell us about yourself and why you might be the ideal person for this role!
We are looking for an experienced chef de partie to join our team at AGORA. The ideal candidate will have experience working in fast paced and dynamic kitchens but most importantly take pride in the food you create. You’ll be cooking in a kitchen that cares about the food it sends out and be working with amazing, fresh produce from some of the best suppliers in the country alongside a well-established and tight knit team. AGORA is a vibrant restaurant inspired by the energy of Athens’s markets and streets, and the flavours of Greece and wider levant. Located in the heart of London’s thriving Borough Market, it is the latest project by the dcco. collective [ manteca, SMOKESTAK ]. A site within the world-famous London Bridge location has been thoughtfully restored with repurposed, natural materials evocative of the raw, Greek landscapes it is inspired by. At its centre, a custom-built rotisserie where whole animals are spit roasted over open fires, whilst hand pulled flatbreads and seasonal vegetables baste beneath. In the coals, pots of hearty, humble dishes gently stew, whilst nearby at the stone slab bar, cocktails are served alongside premium roasted coffee and rustic baked goods. Our cooking focuses on minimizing waste and maximising flavour by honouring the innovative, resourceful cooking techniques of the cultures behind it. Our hosting strives to match the hospitality of the warmth of these cultures, too. We are supplier led with evolving menus that showcase the best of the season. Responsibilities. Management of a section, including ordering for the section and prepping for service. Following and maintaining HACPP procedures. Supporting the wider kitchen team with daily tasks and processes. Being an ambassador for our brand through exceptional teamwork and fostering a supportive environment. Requirements. Previous experience in a similar environment. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The Peoples Pension.
About LINK STAR BUSINESS LIMITED LINK STAR BUSINESS LIMITED is a UK-registered private limited company (Company No. 09115472), established in 2014. We specialize in market research, strategic consulting, public relations, and management advisory services. With a strong focus on delivering data-driven business solutions, we serve clients across various industries including e-commerce, government, and technology. We are expanding our internal finance team and seeking a detail-oriented, highly motivated Assistant Accountant to support our financial operations and compliance. Job Purpose The post holder will assist the Finance Manager in maintaining accurate financial records, ensuring statutory compliance, and supporting business units through robust financial controls. This role is ideal for early-career professionals with UK accounting experience who want to grow within a consulting firm that values accuracy, integrity, and insight. Key Responsibilities · Prepare monthly management accounts, supporting accruals, prepayments, and ledger reconciliations · Perform bank, supplier, and intercompany reconciliations accurately and on time · Manage the purchase and sales ledgers, ensuring accurate entries and timely payment runs · Submit VAT returns and liaise with HMRC on compliance matters · Assist with forecasting, budgeting, and variance analysis for senior management · Support with year-end audit preparations, journal entries, and statutory reporting · Ensure adherence to UK GAAP and FRS 102 standards · Maintain excellent document control and records using cloud accounting software Qualifications & Experience · Bachelor’s degree in Accounting, Finance, or a closely related field (minimum requirement) · At least 1 year of accounting experience in the UK (practice or industry) · Proficiency in accounting systems such as Xero, Sage, or QuickBooks · Advanced MS Excel skills (PivotTables, VLOOKUP, financial models) · Strong communication and reporting skills · Ability to manage multiple tasks, deadlines, and maintain data accuracy · Knowledge of payroll, VAT, and Companies House submissions is a plus What We Offer · £38,000 – £40,000 annual salary (based on experience) · Flexible working options available · Pension contributions and annual performance reviews · Involvement in strategic consulting projects and cross-functional exposure · Opportunities for ongoing training (CPD) and software certifications · A supportive team with mentorship from senior finance leaders How to Apply Use subject line: “Application – Assistant Accountant – ACC-LS0425” Application Deadline: 31 May 2025
As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You will work alongside a growing team of Client Experience Assistants and Executives, while reporting to the General Manager. Some of your key responsibilities will include: • Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client request in a timely and professional manner, while adding a personal touch, this includes but is not limited to, mail handling, the ordering of supplies for their business or ordering taxis, hotels and restaurants • Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services (training will be provided) • Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills, creating show offices to support the sales department • Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients. • Tracking – you will be responsible for tracking clients monthly spends, supporting our finance department • Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success. • Identifying opportunities – create the perfect client experience is vital for the success of One Avenue, you will be given autonomy to review our hospitality offering to our clients and create suggestions based on your findings.
About Us: MY Planning Consultancy Ltd is a dynamic and forward-thinking practice specialising in planning applications, building regulations applications, and licensing applications across a diverse range of projects. We pride ourselves on delivering clear, compliant, and creative solutions for clients in both residential and commercial sectors. The Opportunity: We are seeking a talented Architect (RIBA Stage 1 or 2) to join our team on a permanent or contract basis. This role is ideal for a motivated individual looking to grow within a collaborative and professional planning consultancy. Key Responsibilities Develop design concepts in line with client briefs and planning policy Prepare planning application drawings and documentation Prepare building regulation drawings and documentation Support with pre-applications and feasibility studies Liaise with planning officers, engineers, and other consultants Work alongside our in-house team to coordinate building regulations applications. Requirements Part I or Part II RIBA qualification (or equivalent) Strong working knowledge of UK planning policy and building regulations Proficiency in AutoCAD, SketchUp, and Adobe Suite (Revit is a plus) Excellent communication and presentation skills Self-motivated and able to manage your own workload We Offer: Flexible working arrangements (remote/hybrid) Competitive salary or contract rates Opportunities for career growth and development Collaborative, supportive working environment.
Tour Operations Associate JOB BRIEF We are looking for a passionate about travel. The goal is to keep our clients satisfied and loyal for future services. The core responsibility of this role is to ensure the smooth operations within this busy, successful and growing Tour Operator Company, being a key player in this team. Operations are the back-bone to the business and must work in a way to help upper management develop strategies to hit or exceed sales targets, by executing smooth operation. EXPERIENCE REQUIRED The successful candidate is to come from a similar role & background, within Travel and be fully confident in dealing with staff, suppliers, directors. You will have strong experience in the operations, fares knowledge, staff management skills, communication skills and have the ability to work within a fast-paced, busy environment Required Competencies Creativity/innovation - Generates new ideas, lateral thinking, challenges the status quo, takes risks, supports change, solves problems creatively Customer focus - Dedicated to finding new ways to delight the customers, is committed to increasing customer satisfaction, assumes responsibility for solving customer problems, solicits opinions and ideas from customers, responds to internal customers. Results focus - Targets and achieves results, sets challenging goals, priorities task, overcomes obstacles, accepts accountability, good negotiator Problem solving/Judgment - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, communicates decisions to others. Planning - Develops realistic plans, sets goals, aligns plans with company goals, plans for and manages resources, creates contingency plans, coordinates/cooperates with others. Initiative - Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development. Organizational Effectiveness - Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and get things done in a complex multi-level organization. Typical work activities Managing budgets and maintaining statistical/financial records Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism Taking part in familiarisation visits to new destinations in order to gain information on issues and amenities of interest to consumers; Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance Dealing with customer enquiries and aiming to meet their expectations Overseeing the smooth, efficient running of the business. Negotiating and working with suppliers, both on B2B and B2C levels. Sending Rooming and Seating lists accordingly Managing, booking and cancelling services for all travel related products Handling, booking and managing FIT Travel Booking and Managing ground transportation and other modes Working closely with other parts of the business to help answer customer queries Problem-solving for various aspects of the business Handling of the mid and back office Ideal Candidate Along with experience in the above, the ideal candidate should be a candid, hard-working and committed individual, who is able to work under pressure and meet deadlines and services as and when the business requires. The job role will involve heavy use of Microsoft Office Suite such as Excel, Word, PowerPoint and Outlook. Ready to learn other in-house software The ideal candidate must be flexible to work any shifts during a 24 hour period as it is hands on approach.
MOLGAS Integrated Solutions, based in UK, has a history of hiring professionals in various roles. While specific current openings are not listed, the company has previously hired for positions such as: Documentation Controller Project Lead? The company is known for its well-managed environment and offers opportunities for cross-functional working experience Interested applicants can send their resumes