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The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person – turning audits and observations into action. Role Details: Supervisor Plus – Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyone’s responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus – Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest‑led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus – Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family‑friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on‑shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what “great” looks like and encourage consistency., • Create an environment where team members feel valued for their contributions. Supervisor Plus – Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Support the delivery of pool activities, sessions and guest experiences. Team Leadership • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Support recruitment, onboarding and performance management where required. Health & Safety • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Promote a positive, family-friendly atmosphere. Splash Standards • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly., • Work closely with maintenance teams regarding any technical or facility issues. Supervisor Plus – Sports & Activities Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery • Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Encourage guest participation and create an inclusive and enjoyable environment. Team Supervision • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Support recruitment, onboarding, and performance management where required. Guest Experience • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Help create a vibrant and energetic atmosphere during activities and events Health & Safety • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Work closely with maintenance teams to report and resolve facility issues., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • Able to manage multiple priorities and can adapt quickly to changing requirements. Splash • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment, • Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

Payroll, Pensions & HR Administrator, Chichester, Contract, Hybrid, £26,000 + Benefits The RoleIn this role, you’ll provide reliable, efficient and customer-focused administrative support across payroll, pensions and HR services. You’ll work on a wide variety of tasks, from setting up starters and processing changes to calculating payroll information, maintaining records and producing correspondence. You’ll respond to customer queries with clarity and confidence, and you’ll play a key role in ensuring accurate, timely processing across all areas of the service. Working closely with colleagues, you’ll also apply focused attention to more detailed or technical tasks and contribute to continuous improvements in processes and systems. This is a hybrid position working in the office 1 or 2 days per week. What Makes This Opportunity Stand Out • You’ll be part of a service that keeps the organisation running. Your work directly supports council and school employees, contributing to essential payroll and HR operations every day. • You’ll join a team built on strong values. Trust & Support, Customer Centred, Honest & Realistic- values that shape a positive, inclusive and supportive working environment. • You’ll develop specialist skills and knowledge. This role offers an excellent opportunity to grow your technical understanding of payroll, pensions and HR administration. • You’ll work with friendly, knowledgeable colleagues. You’ll collaborate across HR Shared Services, learning from experienced team members and contributing to a high-quality service. Your ImpactIn this role, you’ll ensure accurate processing of payroll and HR information, respond to customer enquiries with professionalism and care, and help maintain smooth daily operations across the service. You’ll use your attention to detail and problem-solving ability to carry out calculations, update records, draft correspondence and support colleagues. Through your work, you’ll help deliver a service that is efficient, compliant and consistently focused on customer needs. About YouYou’re someone who is organised, detail-focused and confident working in a fast-moving administrative environment. You bring: • Good numeracy and accuracy, enabling you to make sound financial calculations and work methodically., • Clear written and verbal communication, so you can respond to queries, draft correspondence and support colleagues and customers professionally., • Strong analytical and problem-solving skills, helping you interpret information and take appropriate action., • A flexible, positive approach to change, with the ability to learn new systems and adapt to new ways of working., • Effective workload management, allowing you to prioritise tasks and meet deadlines-even under pressure., • Good IT capability, including confident use of Word, Excel, Outlook and large systems such as SAP or similar. Why Join Us • Competitive package including pension scheme, • Generous annual leave with options to purchase additional days, • Flexible working arrangements, • Volunteering opportunities, • Training, development, coaching and mentoring, • Retail, leisure and gym discounts, • Staff networks and recognition schemes, • Health and wellbeing support, including Employee Assistance Programme and optional health plans # 4770566

Payroll Officer, Chichester, Contract, Hybrid, £27-28,500 + Benefits The RoleIn this role, you’ll provide efficient, accurate and customer-focused support across payroll and pensions services. You’ll manage a broad range of administrative and processing tasks, respond to customer enquiries, maintain essential records and contribute to the smooth delivery of specialist services. Working closely with the Team Leader, you’ll also handle more complex or technical matters, check the quality of work completed within the team and play an active role in improving processes and systems. This is a hybrid position working in the office 1 or 2 days per week. What Makes This Opportunity Stand Out • You’ll be at the heart of essential services. Your work will support schools and council employees, ensuring reliable payroll services that staff depend on every day. • You’ll join a culture built on strong values. Trust & Support, Customer Centred, Honest & Realistic- values that create a genuinely supportive and people-focused workplace. • You’ll grow specialist expertise. You’ll be supported to deepen your technical knowledge in payroll and pensions and develop valuable subject matter skills. • You’ll work with collaborative, knowledgeable teams. You’ll contribute alongside HR & OD colleagues and technical specialists, with opportunities to learn, share expertise and make a real impact. Your ImpactIn this role, you’ll ensure accurate payroll processing, provide clear guidance to customers and help maintain the smooth running of payroll and pensions operations. You’ll use your technical understanding to resolve queries, support colleagues, monitor quality and suggest improvements. Through your work, payroll services will remain efficient, compliant and consistently customer-centred. About YouYou’re someone who is detail-focused, customer-centred and confident working with technical information. You bring: • Prior knowledge of payroll and pensions- experience in processing and an understanding of relevant regulations., • Strong numeracy, accuracy and problem-solving skills - able to work methodically, interpret information and make sound financial calculations., • Excellent written and verbal communication - skilled at explaining complex information clearly to colleagues, managers and customers., • Good IT capability - confident using Word, Excel and large payroll systems such as SAP or similar., • Effective planning and prioritisation - able to organise your workload and meet deadlines in a busy, high-volume environment., • A commitment to continuous improvement - proactive in enhancing processes and supporting others to develop their understanding.Above all, you’re committed to delivering an accurate, reliable and customer-centred payroll service. Why Join Us • Competitive package including pension scheme, • Generous annual leave with options to purchase additional days, • Flexible working arrangements, • Volunteering opportunities, • Training, development, coaching and mentoring, • Retail, leisure and gym discounts, • Staff networks and recognition schemes, • Health and wellbeing support, including Employee Assistance Programme and optional health plans # 4770569

An opportunity for an experienced Practice Manager/Office Manager has become available within a busy Architecture firm in the Chichester area. This is a unique opportunity to join this friendly firm in an integral role to the practice where you will be a senior in the office team in a multi faceted role, which will see you leading coordination elements of the day to day running of the practice. Role Overview This established architectural practice in Chichester is seeking an organised and proactive Practice Manager. You will oversee daily business operations whilst managing studio administration. Key Responsibilities Studio & Operations Management Maintain a welcoming, efficient, and inspiring studio environment. This is a key role for the running of this practice providing support to another office also. This is a people focused operation support role offering broad support across the business. As a senior in the team you will be working with the rest of the inhouse administration, financial and support staff. You will be supporting the practice Directors and senior leadership team in the day to day operations of the practice Manage facilities, utilities, software licenses. Order office supplies, manage subscriptions, and oversee equipment maintenance. Maintaining records, standard documentation, framework information and practice systems. Keeping records and files HR & Team Support Coordinate recruitment, onboarding, and annual leave tracking. Help maintain employee records, contracts, and training logs. Assist with Health & Safety compliance and office policies. Organise team events, client hospitality, and industry networking diaries. Required Skills & Experience Proven experience as an Office Manager, Practice Manager, or Operations Coordinator. Prior experience working within the architecture, design, or construction sectors is highly desirable. Exceptional communication skills with a polished, professional phone and email manner. High attention to detail and a proactive approach to problem-solving. What We Offer Competitive salary based on experience. Generous holiday allowance plus bank holidays. Workplace pension scheme. Professional development and training opportunities. A collaborative, creative, and supportive studio culture in historic Chichester. The successful individual can expect a competitive salary DOE and great benefits including flexible hours and potential for hybrid working. Please do not delay in applying with your CV and portfolio. Designed Search is acting as an employment agency in relation to this vacancy. In accordance with GDPR, by applying for this position you give us consent to process your data

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlins Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person turning audits and observations into action. Role Details: Supervisor Plus Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyones responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlins brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest-led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlins brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family-friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on-shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add-ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add-on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what great looks like and encourage consistency. Create an environment where team members feel valued for their contributions. Supervisor Plus Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations Supervise the day-to-day operation of the swimming pool and associated leisure facilities. Ensure the pool area operates in line with health, safety and safeguarding procedures. Conduct regular poolside supervision and ensure lifeguarding coverage at all times. Support the delivery of pool activities, sessions and guest experiences. Team Leadership Supervise and support lifeguards and pool team members during shifts. Provide guidance, coaching and on-the-job training. Allocate daily duties and ensure adequate staffing levels. Support recruitment, onboarding and performance management where required. Health & Safety Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures). Carry out routine safety checks of the pool, plant room and surrounding areas. Respond to emergencies and incidents in line with emergency action plans. Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience Deliver a friendly and welcoming environment for guests. Support guests with queries and ensure safe use of facilities. Deal professionally with guest feedback or concerns. Promote a positive, family-friendly atmosphere. Splash Standards Maintain high standards of cleanliness and presentation throughout the pool area. Ensure equipment is safe, maintained and stored correctly. Work closely with maintenance teams regarding any technical or facility issues. Supervisor Plus Sports & Activities Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages. Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities. Ensure all sessions are delivered safely, professionally, and in line with resort standards. Encourage guest participation and create an inclusive and enjoyable environment. Team Supervision Supervise sports and activities team members during shifts. Allocate daily tasks and activity sessions. Provide coaching, guidance, and on-the-job training to team members. Support recruitment, onboarding, and performance management where required. Guest Experience Deliver exceptional guest service and engage with guests to enhance their holiday experience. Actively promote sports and activities sessions across the resort. Respond to guest queries, feedback, and complaints in a professional manner. Help create a vibrant and energetic atmosphere during activities and events Health & Safety Ensure all activities are delivered in accordance with health and safety procedures and risk assessments. Carry out equipment safety checks and ensure facilities are maintained to a high standard. Manage incidents and accidents in line with resort procedures. Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment Maintain sports equipment and activity areas to a high standard. Ensure equipment is stored safely and available for sessions. Work closely with maintenance teams to report and resolve facility issues. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas About You Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. Splash NPQL or Equivalent Qualification Previous experience in a swimming pool environment Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For 90 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

HR Advisor About Us Growing is in our nature. Over 50 years ago, we started life as a small family farm with a handful of people and a modest range of crops. Today, we’re a global farming and food business working thousands of acres and employing thousands of people around the world to grow, process, pack and market a range of fresh produce. Supplying our premium produce to some of the UK’s leading retailers and restaurants, we are very proud of what we do and how we do it. With our impressive green credentials, we truly are committed to sustainability, demonstrating continued investment in the latest technologies to help maintain our carbon neutral footprint. The Role A great opportunity for an experienced HR Advisor/Business Partner to join our busy HR Team. Applications are invited from committed, reliable and proactive individuals who can demonstrate previous experience working in a fast paced, HR department. Reporting directly to the Head of HR, you will be passionate about providing a first-class service at all times and be responsible for ensuring all tasks are completed in an efficient and timely manner. The successful candidate will be highly organised, with the ability to prioritise and work comfortably to tight deadlines. By building and maintaining effective business partner relationships with selected internal departments, you will help deliver a comprehensive, consistent and dedicated HR service to key areas of the business. You will act as the first point of contact for all designated Partner departments, providing a robust HR service to help support, develop and enhance business performance. Providing advice on a wide range of HR issues and ensuring adherence to company policies and employment legislation. LOCATION: CHICHESTER AREA: PO21 3PX - Hybrid Working Option Key Responsibilities • Form and maintain effective working relationships with designated Partners to ensure the smooth running of the HR function, providing guidance and advice on the full range of HR activities in order to ensure a fair and consistent approach; providing training on how to understand and implement policies and procedures where necessary. • Build effective working relationships with staff at all levels, providing advice and guidance on individual employee relations cases ensuring that these are well managed and meet the requirements of the Companies policies, best practice and employment legislation. • Record, analyse and report on data within the relevant Partner units to discuss with departmental Heads • Advise on delivery of grievance, disciplinary and capability investigations and hearings. • Administer new starter and leaver processes within the Partner departments, including conducting exit interviews where required. • Ensure policies are adhered to with managing maternity and paternity leave. • Updating and maintaining the HR Information System records assisting with the preparation of regular management information • Contributing to the continuous improvement of HR systems and practices; keeping up to date with legal developments and proposed changes. • To assist and / or lead on HR projects and development programmes as designated by the Head of HR • Assist with payroll administration and maintenance of employee records Required Knowledge kills & Experience • Member of the Chartered Institute of Personnel and Development (CIPD) • Preferred minimum Level 5 CIPD Qualification. • Fully conversant and up-to-date with all aspects of employment law and HR best practice • Proficient in the use of MS Office applications, email and the internet • Excellent verbal and written communication skills • Proven generalist experience • Ability to work autonomously and flexibly • Pro-active and self-motivated • Ability to deal with challenging individual NO AGENCIES PLEASE Why work for Barfoots? • Investors In People Silver Award status. • Company pension scheme • 24/7 Online GP access • Life Assurance • Employee Assistance Program • Benefits Platform • Development opportunities • Discounted leisure membership • Discounted vegetable box scheme • Cycle to work scheme • Free onsite parking • Approved training centre for Highfield qualifications • Rapidly growing company • Committed to Sustainabilit

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Discounts on Swimming, Tennis Lessons, and Personal Training. Join us and help us create a thriving and inclusive culture.

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking

Select jobs and manage everything through a simple mobile app. No chasing clients – steady stream of jobs through the app.

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking

Select jobs and manage everything through a simple mobile app. No chasing clients – steady stream of jobs through the app.

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking

This is a varied role where you will partner closely with HR Business Partners and leaders to deliver a consistent, compliant and effective people service, while also supporting change initiatives, training delivery and HR reporting. Work with leaders and the wider HR team to drive consistency, enga

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking

Select jobs and manage everything through a simple mobile app. No chasing clients – steady stream of jobs through the app.

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking

Solid knowledge of hotel reservations system eg OPERA or Reslynx would be a distinct advantage, although not essential as full training will be given. Unique on the job training and development with an opportunity for internal promotions within any of our properties.

Frequent toilet checks and sanitisation of areas throughout the centre. Strive to constantly achieve the highest cleaning standards throughout the centre.

Previous experience preferred but not essential as full training is provided.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Temporary Medical Receptionist (Remote).Remote (Supporting a GP Surgery).Temporary 1st June until approximately September (end date TBC).We are seeking a reliable and organised.GP surgery team on a temporary remote basis from.This is an excellent opportunity for someone with previous GP or healthcar

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. Complete on

Select jobs and manage everything through a simple mobile app. No chasing clients – steady stream of jobs through the app.

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking

We'll give you training on the rest so you're ready to talk confidently about all our products and services. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career.

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking

On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career.

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking

Manpower UK are recruiting on behalf of our client in Chichester who are part of the UK's leading supplier of engineering components to the design and engineering industry.The responsibilities of the Customer Service Advisor include providing high levels of service to our clients customers.The succe

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking

Are you passionate about cleaning and health and safety? If so, then this will be the perfect role for you!.We're looking to bring on board 2 part-time Cleaners to join our welcoming and dedicated Estate Services team.You will be responsible for delivering a high-quality cleaning service at our site

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment.You will help resolve enquiries for both potential and existing customers acros

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking

We are seeking a HR Advisor who wishes to develop their skills within our busy People team. As well as advising on all people-related issues such as absence, performance management and disciplinary and grievance cases, key tasks will include providing people-based metrics, attending some performance

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking