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  • Cluster Operaitons Manager
    Cluster Operaitons Manager
    3 hours ago
    Full-time
    London

    JOB OVERVIEW To lead and support departmental colleagues and team members across the business, to ensure tasks are allocated and manage the day-to-day practical aspects of the hotel operation in an organised, structured and professional way. The Operations Manager leads multiple departments, optimising processes and driving profitability while maintaining high levels of service quality. They ensure that all tasks and procedures within the property are conducted in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Operational Management: Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments. Ensure compliance with health, safety, and legal regulations. Monitor daily operations to maintain smooth functioning and resolve issues promptly. Guest Experience: Maintain high standards of customer service and guest satisfaction. Handle guest complaints and feedback professionally, ensuring timely resolution. Implement initiatives to enhance guest loyalty and repeat business. Financial & Revenue Management: Assist in budgeting, forecasting, and cost control measures. Monitor departmental expenses and implement strategies to maximise profitability. Assist Cluster/General Manager to optimise occupancy and ADR (Average Daily Rate). Leadership & Development: Recruit, train, and mentor department heads and teams. Conduct performance reviews and implement development plans. Foster a positive work culture and ensure compliance with HR policies. Quality & Brand Standards: Ensure all departments adhere to brand standards and operational SOPs. Conduct regular audits and inspections to maintain quality and consistency. Drive continuous improvement initiatives. Strategic Planning: Contribute to long-term operational strategies aligned with business goals. Identify opportunities for innovation and efficiency improvements. Support sustainability and corporate social responsibility initiatives. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: Bachelor’s degree in hospitality management or related field (preferred). Experience: Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role. Proven track record in managing multi-department operations including F&B Skills: Passionate about hotel operations and delivering exceptional guest experiences. Strong leadership and people management skills. Excellent communication, coaching and problem-solving abilities. Exceptional financial acumen and understanding of hotel revenue streams. Knowledge of PMS, POS and operational software. Ability to work under pressure and adapt to changing priorities. Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment.

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  • Senior Sous Chef
    Senior Sous Chef
    16 hours ago
    £55000–£60000 yearly
    Full-time
    London

    In our kitchens as a Senior Sous Chef you'll turn the freshest of the British produce into beautifully presented dishes. We can help with training, flexible hours and giving you a work-life balance. Passion is the main ingredient we look for in all our kitchens. EPIC PERKS: • Flexible working hours available, • Share of service charge, • 50% discount for you + 5 friends at any of our venues!, • Your birthday lunch is on us, • Generous employee referral scheme - work with your friends!, • Money off your shopping at many high street stores, • Apprenticeship schemes to learn while you work, • Access to Wagestream for better money management, • Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program, • Group wide Learning and Development opportunities WHAT YOU'LL NEED • 2 years + experience in a similar role in a high quality kitchen, • Willingness for progression to the next step within back-of-house operation, • Ability to contribute to menus developments, recipes and their specs, • Knowledge of FS and HS regulations and of most common HR practices, • Experience with staff training and development, • Experience with ordering and stock and cost margins control WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Senior Sous Chef please click apply!

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  • Team member- £12.75p/h-35-40 hrs p/w- Full availability- Mon-Sun
    Team member- £12.75p/h-35-40 hrs p/w- Full availability- Mon-Sun
    17 hours ago
    £12.75 hourly
    Full-time
    London

    Full availability Mon to Sun Full-time Experience quick restaurant service is highly considered About Us: We are HOP! We exist to bring the intoxicating, colourful, high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses, whilst Creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand; it’s a way of life! We are looking for dedicated, thoughtful, and joyful Team Members to join us! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food, then HOP is where it’s at! Benefits: Paid breaks, free food on shift, extra day of holiday for your birthday, paid training and development and seasonal night out, min 16 hrs contract. NO MORE 0-HR CONTRACT! About the role: Your tasks and responsibilities will depend on the daily allocation made by your manager. Your main duties are based on the food production line (kitchen preparation) and include preparing and assembling hot/cold dishes ordered by our guests and daily cleaning during and after service. You will also, from time to time, be a floor host - great and welcome guests, assist with ordering, and manage customer flow. This role is restaurant-based and involves working a variety of shift patterns, including working weekends and bank holidays. If you think this position is for you, please apply, and we will get back to you ASAP. Please be aware that we do handle Pork meat in our restaurants. Thank you!

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  • Bartender
    Bartender
    7 days ago
    £12.71–£16 hourly
    Full-time
    London

    Now Recruiting | Bartenders and Waiters | Up to £16.00/hour Fleets is a lively, vibrant bar in the shadow of St. Paul's Cathedral. We serve a diverse and exciting menu, perfect for dining in the City, and our service is always top-notch. We offer a large range of cocktails & beers, and we have one of the largest varieties of spirits in the City of London. Not only that, but we love to make sure our guests have an amazing time from the moment they open the door - whether that's a quick lunch with colleagues or an evening drink with friends. We are looking for charismatic bartenders to join us, both Full and Part time positions available. If you have an interest in food and drinks and have a positive attitude whilst learning, are passionate about hospitality, and you thrive in a fast-paced environment, then get in touch! Are you: 1. Passionate about providing fantastic casual service, and you want to grow and develop within a fantastic, award-winning company?, 2. Looking to progress to the next level and build your career in a rapidly expanding and versatile business?, 3. Happy working in a high-intensity venue with a fun-loving team? We offer: • Industry leading Training and Development programs, • Career progression and promotion opportunities, with regular new openings, • 30% off the total bill at our pubs, bars and restaurants, • Staff food when on duty, • £13-£16/hr (including Tronc) depending on experience If this sounds like the kind of challenge you’d like to be a part of, then we'd love to hear from you!

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  • Head Barista
    Head Barista
    10 days ago
    £15–£16 hourly
    Full-time
    London

    Job Description We're looking for a passionate, friendly and skilled Head Barista to join our growing team at Treelogy. If you love specialty coffee, enjoy connecting with people, thrive in a fast-paced environment, and take pride in delivering exceptional customer experiences, we'd love to hear from you. At Treelogy, we are committed to creating a workplace where our team feels valued, rewarded, and empowered to grow. As part of our team, you'll benefit from: • Competitive pay structure across all roles, • Tips shared fairly across the team, • Holiday pay, • Free staff meal and drinks during each shift, • Paid breaks, • Friends and family discount, • Full HR support through an independent HR consultancy partner, • Employee referral bonus scheme, • Opportunities to attend team events, including our annual team celebration and Christmas party, • Free tickets to the London Coffee Festival, • Private health insurance available, • Company pension scheme, • Paid training and development opportunities We regularly review our benefits package to ensure it remains competitive, fair, and aligned with both the needs of our team and the continued growth of the business. At Treelogy, coffee is at the heart of what we do. We're looking for someone who is confident behind the espresso machine during busy services, has strong attention to detail, and genuinely enjoys creating great drinks and memorable experiences for every customer who walks through our doors. This is a hands-on, all-rounder role where no two days are the same. You'll be involved in preparing and serving high-quality coffee, welcoming and assisting customers, supporting food preparation, maintaining excellent cleanliness standards, and helping the team ensure the café runs smoothly throughout the day. Most importantly, we're looking for someone with a positive attitude, strong work ethic, and a willingness to learn and grow with us.

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  • Catering Bar Assistant
    Catering Bar Assistant
    21 days ago
    £23000–£25000 yearly
    Full-time
    London

    Role Overview This is a customer-facing role within the bar and catering team. You will serve food and drinks, support events across the school and assist in the kitchen when needed. Main Responsibilities -Serve hot and cold drinks, food and alcohol soft cold and hot drinks, food and alcohol -Provide a friendly and approachable service to students, staff and visitors -Handle payments accurately -Prepare coffee using a manual machine, including milk texturing and basic machine maintenance to Standard Operating Procedures. -Support and restock bar supplies, fridges and shelves. -Receive and store deliveries correctly across stock rooms -Keep all food and beverage areas clean, organised and well maintained. -Support the setup, service and closing down of private functions and school events. -Assist and support the kitchen team in the dining room when required -Maintain cleanliness across the bar and service areas including FMB, BMR and Bar -Follow food safety and health and safety requirements at all times The above list of job duties is not exclusive or exhaustive, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. All staff must: -Comply with all legislative and regulatory requirements (e.g. Finance, HR, Health & Safety) -Adhere to the requirements set out in the AA Code of Behavioural Expectations and other institutional policies. Person Specification Skills -Strong customer service and communication skills -Good numeracy skills for handling payments -Ability to work under pressure while maintaining a positive attitude -Strong attention to detail -Ability to multitask in a busy environment -Problem solving and ability to use initiative Experience -Previous experience in a bar, café or customer facing role -Experience preparing coffee using a manual machine -Experience handling stock, deliveries or event setup is desirable Qualifications and training -Basic food safety knowledge -Willing to complete further health and safety training Attributes -Flexible and able to adapt to changing priorities -Positive and proactive approach to work -Works well as part of a team and supports colleagues -Maintains a professional and respectful approach with colleagues, students and visitors -Communicates clearly and calmly, even under pressure

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  • Barista
    Barista
    10 days ago
    £14–£15 hourly
    Full-time
    London

    Job Description We're looking for a passionate, friendly and skilled Barista to join our growing team at Treelogy. If you love specialty coffee, enjoy connecting with people, thrive in a fast-paced environment, and take pride in delivering exceptional customer experiences, we'd love to hear from you. At Treelogy, we are committed to creating a workplace where our team feels valued, rewarded, and empowered to grow. As part of our team, you'll benefit from: • Competitive pay structure across all roles, • Tips shared fairly across the team, • Holiday pay, • Free staff meal and drinks during each shift, • Paid breaks, • Friends and family discount, • Full HR support through an independent HR consultancy partner, • Employee referral bonus scheme, • Opportunities to attend team events, including our annual team celebration and Christmas party, • Free tickets to the London Coffee Festival, • Private health insurance available, • Company pension scheme, • Paid training and development opportunities We regularly review our benefits package to ensure it remains competitive, fair, and aligned with both the needs of our team and the continued growth of the business. At Treelogy, coffee is at the heart of what we do. We're looking for someone who is confident behind the espresso machine during busy services, has strong attention to detail, and genuinely enjoys creating great drinks and memorable experiences for every customer who walks through our doors. This is a hands-on, all-rounder role where no two days are the same. You'll be involved in preparing and serving high-quality coffee, welcoming and assisting customers, supporting food preparation, maintaining excellent cleanliness standards, and helping the team ensure the café runs smoothly throughout the day. Most importantly, we're looking for someone with a positive attitude, strong work ethic, and a willingness to learn and grow with us.

    Immediate start!
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  • Team Member
    Team Member
    1 month ago
    £14.8 hourly
    Full-time
    London

    Who we are A new premium sandwich and coffee concept opening in Mayfair. Serious sandwiches, strong coffee, a space built to last. We're a proudly British brand straightforward, unpretentious, and grumpy about quality. On every sandwich, every cup, every service, and every person on the team. The team is key part of the us. How you show up, how you treat guests, the energy you bring is as much as anything on the menu. This is site one. We have serious growth plans and we're looking for people who want to be part of building this from the ground up. The people joining now aren't just filling roles they're laying the foundation for everything that follows. The role As a team member you're the reason guests come back. You hold the standard on the floor warm, fast, no shortcuts and you bring the energy that makes the place what it is. What you'll do — Deliver standout guest experiences, genuine, attentive, every time — Hold product quality to our standard on every order — Keep the space clean, stocked, and sharp throughout the day — Show up with a positive attitude and bring others up with you What we're looking for — Hospitality experience — café, restaurant, deli, anywhere guests matter — High energy, low ego — The kind of person who notices what needs doing and does it — Punctual, presentable, and proud of their work here and own passions What you get — £13.80/hr during training, rising to London Living Wage £14.80 once you're through training — Full time and part time, shifts run 8am to 6pm~ — Real progression — Be a part of a team that goes beyond work — A foundational role at site one of a young brand with serious plans What does foundational team member mean? It means you're not employee number 10,240 at something already figured out and dull. You're in at the very start, shaping how it runs, feels, and grows. More responsibility, more visibility, a real say in what this place becomes. If you've got something to bring to the table, this is where you bring it. Ready? Send us your CV and a fact about anything. Genuinely anything. We open in 1 month, limited spots - more information around who we are during interview.

    No experience
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  • Commission Only Sales Affiliate
    Commission Only Sales Affiliate
    2 months ago
    Part-time
    London

    Company: The Future Skills College, HelixOneGlobal Location: Remote Contract Type: Self employed / freelance / commission only Commission: 15% to 25% of net sales, depending on sales volume, channel and agreed partnership terms Application Deadline: 15 May 2026 The Future Skills College, HelixOneGlobal is looking for professional, ethical and motivated commission only sales agents, affiliate partners and educational representatives to help promote and sell our online courses, products and services. Our courses, products and services are designed for individuals, students, professionals, schools, colleges, universities, training providers, employers and organisations looking to build practical skills for a rapidly changing world. Areas of focus include artificial intelligence, employability, digital skills, career development, leadership, communication and future ready learning. This is a flexible remote opportunity for individuals or organisations with existing networks in education, training, recruitment, careers, professional development, schools, colleges, universities, business communities or international student markets. About the Role As a Sales Agent, Affiliate Partner or Educational Representative, you will promote The Future Skills College and HelixOneGlobal products and services to suitable learners, customers, organisations and education partners. You will be paid commission on successful net sales generated through your introductions, referrals, affiliate activity or direct sales activity. This is a commission only opportunity, ideal for someone who already has relevant contacts, audiences or routes to market and wants to earn income by promoting high quality education, skills and professional development products and services. Full training will be provided on The Future Skills College and HelixOneGlobal products and services, approved promotional materials, referral processes, sales approach and brand expectations. For the best performers, there may also be the possibility of progressing into paid full time roles in the future, depending on performance, business growth and organisational need. Key Responsibilities Promote The Future Skills College and HelixOneGlobal products and services to relevant audiences, clients, learners, customers and organisations. Generate leads, introductions, referrals or direct sales. Share approved course, product and service information, links, promotional materials and campaign messages. Identify potential education, training, school, college, university, employer, community, business or international partners. Support interested learners, customers or organisations by directing them to the appropriate course, product, service or enquiry route. Represent The Future Skills College and HelixOneGlobal professionally, ethically and responsibly. Provide feedback on market interest, learner needs, customer needs and potential partnership opportunities. Track leads, referrals and sales activity accurately where required. The Kind of Person We Are Looking For We are looking for people who are confident, professional and commercially minded, but also values led. The right person will understand that education, product and service sales must be based on trust, accuracy and customer benefit, not pressure selling. You should be comfortable speaking with prospective learners, parents, professionals, employers, schools, colleges, universities, community groups, business contacts or partner organisations. You may already have a relevant network, audience, client base or community, but you must be able to represent The Future Skills College and HelixOneGlobal in a way that is professional, respectful and aligned with our standards. The ideal representative will be reliable, self motivated, ethical, organised and confident in communication. They will be able to work independently, follow agreed processes and promote online courses, future skills programmes, products and services accurately and responsibly. We are especially interested in hearing from people with experience or strong networks in education sales, online learning, training and professional development, student recruitment, careers advice, employability, schools, colleges, universities, recruitment, HR services, community learning, business networks, affiliate marketing, content based promotion, international education agency work, corporate training or workforce development. What We Are Looking For Strong communication and relationship building skills. A professional and ethical approach to sales. An existing audience, client base or relevant network would be an advantage. Interest in education, skills development, lifelong learning, employability, digital skills and AI. Ability to work independently and generate your own leads. Confidence promoting online courses, products and services. Ability to follow brand guidelines, sales processes and legal requirements. Experience selling to individuals, schools, colleges, universities, employers, education providers or professional learners would be helpful, but is not essential. Commission Structure Commission is paid on confirmed net sales generated through your agreed referral, affiliate or sales activity. Commission rates range from 15% to 25% of net sales, depending on the type of sale, sales volume, route to market and agreed partner terms. For the purposes of this opportunity, net sales means the amount actually received by The Future Skills College or HelixOneGlobal after any applicable discounts, refunds, chargebacks, payment processing fees, platform fees, taxes, VAT, duties or other third party costs have been deducted. Higher commission rates may be available for agents or partners who generate consistent sales, bring institutional clients or support larger group enrolments. What We Offer A flexible remote opportunity. Full training on The Future Skills College and HelixOneGlobal products and services. Commission on successful net sales. A growing portfolio of future skills, online learning, professional development, products and services. Approved promotional materials and course, product and service information. Opportunity to work with an education and skills brand focused on practical, relevant and future ready learning. Potential for longer term partnership as the course and service portfolio grows. For high performing agents and partners, there may also be the possibility of progressing into paid full time roles in the future, depending on performance, business growth and organisational need. Conduct and Representation All agents, affiliates and educational representatives must abide strictly by HelixOneGlobal terms and conditions, The Future Skills College brand guidelines, ethical sales standards and any applicable legal or regulatory requirements. Representatives must promote our courses, products and services honestly, accurately and responsibly. They must not make misleading claims, guarantee outcomes, misrepresent course, product or service content, offer unauthorised discounts, use unapproved marketing materials or present themselves as employees of The Future Skills College or HelixOneGlobal unless formally appointed to such a role in writing. Important Information This is a self employed, freelance or affiliate opportunity. It is commission only and does not include a basic salary. This is a remote opportunity to be carried out from the applicant’s own home country or usual place of business. It does not involve working on location in the UK and does not provide eligibility for a UK work visa, sponsorship visa or relocation support. Applicants must currently be able to operate on a self employed or freelance basis and must be able to issue valid invoices for approved commission payments. Agents and affiliates are responsible for managing their own tax, national insurance, social security, legal, accounting, registration and reporting obligations in their own country or jurisdiction. Applicants must have a valid bank account or approved payment method capable of receiving commission payments. You will be responsible for your own sales activity, tax arrangements, insurance, business expenses and any required registrations unless otherwise agreed in writing. Any future paid role would not be guaranteed and would depend on performance, fit, business growth and organisational requirements. How to Apply Please apply by sending: A full CV. A covering letter explaining your background, relevant networks, sales experience and why you are interested in representing The Future Skills College and HelixOneGlobal. A professional photo. The application deadline is 15 May 2026. Applications will be reviewed on a first come, first served basis, so early applications are encouraged.

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