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About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. This role is a front-line manager position of the Exception Handling Team within CCG COD COPS CST, providing direct supervision and operational oversight of the Exception Handling Team (EHT). The team delivers a vital support service to over 25,000 CCG caseworkers, ensuring customer correspondence and sensitive compliance documentation are processed accurately and made available promptly. As the EHT Manager, you will be responsible for the day-to-day running of the team, ensuring work is completed to the required quality standards and within agreed Service Level Agreements (SLAs). You will maintain close oversight of workloads, priorities and resourcing, responding to issues as they arise and escalating risks appropriately. Accuracy, attention to detail and compliance are central to the role, as the work handled by the team directly impacts case-working decisions and customer outcomes. Job description This is a hands-on people management role. You will supervise and support colleagues daily, providing clear direction, coaching and feedback to help them meet performance expectations. You will manage attendance, wellbeing and conduct in line with policy, holding regular one to ones and performance conversations to support development and address issues early. Creating a positive, inclusive and supportive team environment is a key expectation of the role. You will monitor team performance using management information, identifying trends such as errors, delays or emerging backlogs. While you will not be responsible for setting strategy, you will be expected to contribute ideas for improvement, support local changes to processes, and help embed new ways of working within the team. A key part of the role is ensuring learning and knowledge are shared across the team, maintaining consistent standards and enabling a flexible, multi-skilled workforce that can be deployed across different tasks at short notice. You will also act as the team's representative in operational discussions, passing on information, raising concerns, and working constructively with colleagues and stakeholders. This role is ideal for someone looking to build or strengthen their management experience, who enjoys leading people, maintaining operational standards, and delivering a reliable service in a fast-paced environment. It offers the opportunity to develop confidence as a manager while making a meaningful contribution to a critical operational service. Your responsibilities will include: • Provide day to day operational leadership for the Caseflow Scanning Exception Handling Team, ensuring an accurate and timely service., • Lead, motivate and support team members, fostering a positive and inclusive working environment., • Allocate and oversee workloads to meet SLAs and operational targets, managing backlogs and quality issues as they arise., • Make effective operational decisions that balance service delivery, compliance and customer impact., • Manage individual and team performance through regular conversations, coaching and feedback, including attendance, wellbeing and conduct., • Carry out quality assurance checks to maintain consistent handling of sensitive documentation and share learning to support a multi-skilled workforce., • Use management information to monitor performance, identify trends and support continuous improvement., • Escalate operational or compliance risks appropriately and contribute to mitigation actions and reporting., • Provide advice on scanning related queries via email and Microsoft Teams., • Manage delivery against service standards or SLAs., • Analyse and interpret performance data, SLAs to inform decision-making and identify trends in performance, resource and process or risks and act appropriately by adjusting resource, escalate risks, change processes or advise on solutions., • Produce management information or reporting for senior stakeholders., • Collaborate with stakeholders, building effective working relationships across teams., • Conduct quality assurance activity and managing performance issues., • Experience leading, supervising or supporting others in a fast paced operational or service delivery environment, with the ability to set expectations and manage day to day performance., • Strong organisational skills, including prioritising workloads to meet deadlines and SLAs while maintaining accuracy and attention to detail., • Experience working within quality or compliance driven processes, including carrying out assurance checks and providing constructive feedback., • Ability to interpret performance data or management information to monitor activity, identify issues and inform operational decisions., • Sound judgement with the ability to respond to emerging problems, escalate risks appropriately and handle sensitive or confidential information professionally., • Leadership, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A 500-word Personal Statement. Your Personal Statement (max 500 words) should detail how you meet the key responsibilities and essential criteria for this role as outlined in the person specification part of the advert., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Company description: GXO Logistics Supply Chain Inc. Job description: Are you a Finance Manager looking for the next step in your career? Are you accustomed to working closely with operational teams to produce reports and commercial KPIs? Do you enjoying engaging in customer meetings to help identify commercial efficiencies? Here at GXO, we are currently recruiting for a Finance Manager to join our team in Swindon, supporting our customer Iceland. As a Finance Manager, on an open book warehouse and transport contract, you will be responsible on delivering business focussed best practice reporting and insight to operations performance as well as financial information including weekly costings, monthly accounts, forecasts, budgets, KPIs and balance sheet reconciliations in a timely manner. This is a full time, permanent, working Monday to Friday, 08:00 till 17:00 with hybrid working avaliable. You will be working for an accredited employer of CIMA and ACCA. Pay, benefits and more: Were looking to offer a salary of up to £60,000.00 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What youll do on a typical day: • Own all aspects of site-level financial reporting, including P&L, balance sheet, and variance analysis, • Provide financial insight to support decisions on resource planning, productivity, and contract performance, • Track and analyse key cost drivers including labour efficiency, transport costs, warehouse consumables, and overheads, • Prior Third Part Logistics experience would be advantageous, • Experienced in finding cost efficiencies and potential savings, • Knowledge of financial management systems, while having experience of Oracle would be advantageous, • Exposure to building strong business relationships with both internal and external customers JBRP1_UKTJ

About the job Job summary DevOps Engineer Are you passionate about collaborative working and problem solving? Do you enjoy using your technical skills to help teams work more effectively, and get software into the hands of users with speed and stability? Are you looking for a new role in an organisation that treats you as an individual and supports you on your professional and career development journey? Then this is the role for you! We have an exciting opportunity for a DevOps Engineer, within the Platform Engineering group, during the IPO digital transformation journey. Working within an established team, this role provides an opportunity to turn innovative ideas into customer value using a range of technologies and delivery platforms. Key Tech: Azure DevOps Pipelines (including for Microsoft Dynamics 365 pipelines), scripting, Azure, Terraform, Microsoft Power Automate Cloud flows (training provided where there are specific skill gaps) Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office Job description Main duties consist of but are not limited to: • Support all aspects of the software development lifecycle, applying DevOps principles and to lead on developing, implementing, enhancing and managing DevOps practices following agreed processes and best practices., • Working on the design, release and implementation of automated, repeatable, efficient delivery pipelines and holds responsibility for the management, delivery and improvements of the deployments onto Production., • Act as the DevOps engineer for Releases and troubleshooting of issues, with support from other engineers., • Providing administration, configuration and troubleshooting support for CI & CD pipelines and hosted container applications., • Working on delivery, integration, administration and configuration of DevOps tools. This includes tools for source control, build, CI & CD, code reviews, security scans, configuration automation, test automation, artefact management, monitoring and alerting., • Conducting reviews and quality checks for newly delivered code and be an advocate for security and performance standards in the organisation., • Implementing and configuring DevOps specific monitoring, alerting, auditing and notification strategies., • Contributing to technical decisions and directions in a collaborative team environment, including solution architecture, estimations, product planning and user stories., • Attending Team and Agile Scrum ceremonies., • Understanding of DevOps principles and experience of working in a DevOps or iterative development culture., • Demonstrable experience of using continuous integration (CI) and continuous deployment (CD) tools, including pipeline implementation., • Awareness of automated testing and embedding this in CI/CD pipelines., • Strong troubleshooting and problem solving skills with experience in service support., • Substantial development or scripting experience in one or more of the following:, • Python, • Bash, • PowerShell, • Substantial experience in administration and configuration of Azure DevOps Pipelines (preferred) or other CI/CD orchestration tools., • Substantial experience supporting the build and deployment of, or coding in one or more of the following or equivalent:, • Python, • .Net Core / C#, • NextJs / Node frontend, • Experience with Infrastructure as Code such as Terraform, • Experience in containerisation technologies and platforms such as Docker or Azure container services such as Azure App Services, Azure Functions, Azure Logic Apps or Azure Container Registry or equivalent., • Experience in managing and supporting distributed source code repositories (Git)., • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Working Together, • Developing Self and Others, • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

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