Income officer jobs in United Kingdom

Salary: £34,000 - £36,000 Contract: Permanent Location: London – 1-2 day pw Closing date: 21st May Benefits: Competitive benefits package including generous leave, up to 11% pension and flexible working arrangements We are delighted to be partnering with a nationally recognised cultural and heritage charity to recruit a Trusts Executive / Trusts Officer. This is a fantastic opportunity for an early career or developing trust fundraiser to build specialist expertise within a dynamic and ambitious philanthropy and partnerships team. If you aren’t working in fundraising but have experience writing persuasive copy for external audiences that would also be suitable. Reporting to the Trusts Manager, you will play a key role in supporting the growth of charitable income from trusts and foundations. You will manage your own portfolio of lower to mid value funders while contributing to a strong and sustainable pipeline of prospects and donors. The role offers significant exposure to high quality proposal development, stewardship, and cross organisational collaboration. To be successful in this role, you will need: • Experience in trusts and foundations fundraising, grant writing or a role where strong copy-writing skills is key, • Confidence building positive, professional relationships with donors or external audiences, • Strong organisational skills, with the ability to manage multiple deadlines and priorities If you would like to discuss this opportunity, please contact us and quote the reference 2964AJ. Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity roles. We are passionate about improving equality across the sector; you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/ Please note: if sufficient applications are received, the hiring organisation reserves the right to close the recruitment period early.

Harris Hill is delighted to be working with St Luke's Hospice to recruit a talented and driven Senior Individual Giving Officer to join their Fundraising Team and help grow and strengthen individual giving programme. About the Role This is an exciting opportunity for an experienced fundraising or direct marketing professional to lead and deliver engaging multi-channel campaigns that inspire supporters and maximise long term income growth. Working closely with the Individual Giving Manager, you will take ownership of campaigns across cash appeals, regular giving and lottery activity, managing projects from planning through to analysis and optimisation. You will use data, insight and creativity to improve supporter journeys, increase retention and deliver outstanding supporter experiences. You’ll also work collaboratively across fundraising, communications and supporter care teams, while managing relationships with external agencies and suppliers to ensure campaigns are delivered to a high standard, on time and within budget. Key Responsibilities • Lead the planning and delivery of individual giving campaigns across direct mail, digital and other channels, • Manage supporter acquisition, retention and stewardship activity, • Develop and optimise supporter journeys using data and insight, • Monitor campaign performance, budgets and KPIs, providing clear reporting and recommendations, • Work with external agencies and suppliers to deliver high-quality campaigns, • Ensure all fundraising activity is compliant with GDPR and fundraising regulations, • Collaborate across teams to maximise supporter engagement and lifetime value, • Support innovation and continuous improvement within the fundraising programme About You We are looking for someone who is passionate about fundraising and motivated by making a real difference in the community. You will bring: • Experience delivering successful individual giving or direct marketing campaigns across multiple channels, • Excellent copywriting and communication skills, • Strong project management and organisational abilities, • Confidence working with data, budgets and campaign reporting, • Knowledge of supporter journeys, retention and lifetime value principles, • Understanding of GDPR and fundraising compliance, • A collaborative and proactive approach to teamwork Experience managing agencies and developing supporter journeys would be an advantage. Why Join St Luke’s Hospice? This is a chance to be part of a compassionate and ambitious organisation where your work will directly support people and families at the most important time in their lives. • Salary: up to £35,000 per annum, • Contract type: Full time, permanent, • Location: London, Harrow, hybrid working, 2 days in the office, • Deadline: 2nd June at 8am, • Interview: 11th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are supporting an incredible mental health charity to find an interim Community Fundraising Officer for a 12 month contract to help deliver a range of community fundraising activities and deliver exceptional supporter stewardship. Contract 12 month contract, full-time (35 hours per week) Location London or Cardiff (Hybrid working) The role This Community Fundraising role is responsible for supporting and motivating volunteers to deliver successful fundraising activities, helping them exceed their targets and feel confident and equipped throughout their journey. A strong focus on supporter engagement is central to the role, with an expectation to meet and surpass engagement KPIs through proactive communication, timely support, and personalised stewardship. Data insight is a key accountability, requiring the ability to analyse supporter and campaign performance to optimise journeys, maximise income, and continually improve the volunteer and supporter experience. The role also relies on excellent relationship building skills, working closely with supporters externally and collaborating effectively with colleagues across teams and functions to create a positive, aligned, and productive environment. The Candidate • Experience of supporting volunteers to undertake a fundraising activity and exceed their targets., • Track record of meeting and exceeding supporter engagement targets., • Ability to interpret and analyse performance data to optimise supporter journeys and maximise income., • Excellent interpersonal skills for building strong relationships both internally and with supporters externally., • Ability to work collaboratively across teams and functions, fostering a positive and productive working environment., • Commitment to improving supporter experience through insight-driven communications and engagement strategies. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We're looking for a kind, compassionate and resilient Income Officer to join our Landlord and Customer Service team located in our Head Office in Islington. £36,000.00 per annum, working 35 hours per week. Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Income Officer is responsible for delivering frontline income management activity across a defined patch of Look Ahead's supported housing services, including both commissioned services and housing for people with vulnerabilities living in the community. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Rent Collection and Arrears Management • Manage rent and service charge accounts across a defined patch, ensuring payments are Housing Benefit, Universal Credit and Income Stability • Liaise with Housing Benefit, Universal Credit and Department for Work and Pensions teams to support claims, verify information and resolve delays or discrepancies affecting rent accounts. Court and Legal Process Support • Prepare documentation and evidence for legal action in relation to rent arrears, under Cross-Team Working and Communication • Work closely with Housing Operations, Income colleagues and Care and Support teams Record-Keeping, Compliance and Quality • Maintain accurate, timely and auditable records for all income-related activity on the housing management system. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. • Income Manager and Income Team About you: • Fair-minded and approachable, with the ability to build constructive working Skills and Abilities • Ability to communicate clearly, professionally and sensitively with tenants, colleagues and partner agencies. What you'll bring: Essential: • Experience of working in an income-related role within social housing, supported housing, or a similar environment is required. Desirable: • Experience of working within supported housing, homelessness services or other settings supporting people with vulnerabilities. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area. They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support. Responsibilities: • Lead on rent accounts and be the point of contact for tenants for queries, • Maximise income recovery through intervention, • Follow landlord approved escalation processes and procedures, • Hit personal and team KPI’s and help with the take-up of Universal Credit Requirements: • Knowledge of income management and relevant housing legislation, • Understanding of welfare benefits and use of financial records and IT systems, • Strong customer service and working well in a team environment, • Ability to communicate effectively with both internal and external stakeholders If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.

ROOTED FINANCE Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone. The people we work with come from all walks of life and so do we. We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment. Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth. We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly. You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey. You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team. The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer. JOB DESCRIPTION Job : Title Money Guidance Officer Salary: £28,000 Hours: 35 Hours per week Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs Contract: Permanent/Fixed Term (subject to funding) Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands. Purpose of the Job Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services. RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings. You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required. The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager. Training and development Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members. Reporting The post holder will report directly to the Advice Manager of Rooted Finance Role Requirements This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services. Key functions and impact of the role will include; Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support. Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services. Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need. Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services. Duties & Responsibilities: The main duties will include 1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals., 2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems, 3. Working closely with advisers to support their more vulnerable clients, 4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience., 5. Increasing the visibility and awareness of the advice services through external events and roadshows, 6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support., 7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice., 8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions, 9. Working with, and recruiting clients to, our Lived Experience Steering Committee, 10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service, 11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion., 12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner., 13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner, 14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project, 15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times., 16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM., 17. Work to an agreed work-plan, meeting targets on time and all required KPI, 18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team., 19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies., 20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard, 21. Ensure data protections regulations are adhered to and office procedures followed, 22. Abide by all Health & Safety at Work Act procedures, 23. Adhere to policy and procedures around safeguarding vulnerable adults at risk, 24. Demonstrable understanding and application of the provisions of GDPR, 25. Behave in a professional manner at all times, 26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity. Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team. PERSON SPECIFICATIONS Qualification Desirable: Educated to a degree standard or equivalent. Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development Skills Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion. Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics Experience Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members) Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied) OTHER: This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.

About The Connection at St Martin’s We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets. London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector. We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements. About the Role We’re reshaping our approach to major donor fundraising at the Connection, creating space for a new Philanthropy Lead to focus on forging new connections, building meaningful relationships and securing transformational income. You’ll take the lead on our highest value and highest potential major donor relationships, while driving forwards two exciting strategic projects including our flagship Make It Home campaign board. You’ll be part of a lean, ambitious and supportive philanthropy team alongside our Trusts Manager and Philanthropy Officer, with strategic direction and professional development from our Head of Fundraising Development, and close collaboration across the wider Fundraising & Communications team. We’re open to candidates from a range of backgrounds. You might already work in fundraising, or you might come from a role where you build relationships, manage clients, or bring people together – for example in hospitality, sales, events or partnerships. This role is perfect for someone who is naturally outgoing, confident and curious. If you love meeting new people, spotting opportunities to connect and telling compelling stories, this is a role where you can make a real difference. This is a 24-month fixed-term contract. We are offering this role at either 0.6 or 0.8 FTE. Salary: £53,601 Closing Date: Sunday 21st June Interview Date: Thursday 2nd July Our Benefits · 30 days holiday plus bank holidays · Generous training budget, plus an annual personal training budget · Enhanced Sick Pay Policy · Enhanced family friendly policies · Day off for moving house · Hybrid working (depending on role requirements) · Pension – 5% Employer, 3% Employee · Cycle to Work Scheme · Season Ticket Loan · Employee Assistance Programme · Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers) We are a London Living Wage employer

Harris Hill is delighted to be working with St Luke's Hospice to recruit for a Senior Legacy Officer. Reporting to the Head of Public Fundraising, you will take ownership of our legacy fundraising programme, driving long-term income growth through inspiring campaigns, meaningful supporter stewardship and strategic development. This is an exciting opportunity for someone with legacy fundraising or supporter marketing experience who is ready to make a lasting impact within a respected and community-focused hospice. What You’ll Be Doing • Leading and developing St Luke’s legacy fundraising programme, • Planning and delivering multi-channel legacy campaigns, • Managing Free Will Writing initiatives and legacy events, • Building strong relationships with legacy supporters, pledgers and professional partners, • Developing engaging supporter journeys and stewardship communications, • Monitoring pipelines, income forecasts and campaign performance, • Acting as an internal advocate for legacy giving across the organisation, • Ensuring all activity complies with fundraising regulations and GDPR We’re looking for someone who brings: • Experience in legacy fundraising, direct marketing or supporter led fundraising, • Excellent relationship building and communication skills, • Strong copywriting and storytelling ability, • Confidence using CRM systems, data and reporting tools, • Strong project management and organisational skills, • Sensitivity and empathy when working with donors and bereaved families, • Knowledge of fundraising regulations and data protection requirements A relevant fundraising or marketing qualification is desirable but not essential. Why Join St Luke’s? At St Luke’s Hospice, you’ll be part of a compassionate and collaborative team dedicated to making every day matter for local people and their families. Salary & Benefits • Salary: up to £35,000 per annum, • Contract type: Permanent, full time, • Location: London, Harrow, hybrid working , 2 days in the office, • Deadline: 11th June at 8am, • Interview: 24th June in person Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This is a senior support post of essential importance to allow the Dean, Chief Operating Officer, Chapter and committees to develop and maintain an effective system of governance for the Cathedral with adherence to the highest standards of good governance practice. This will include relevant regulatory and legislative requirements such as supporting the Chief Operating Officer with returns, reports and filings for statutory bodies including the Charity Commission, Information Commissioner’s Office, HSE, the Parish and Companies House. The post holder will provide comprehensive and effective administrative support for Chapter and its statutory committees such as Finance Committee and the Audit and Risk Committee. The post holder will work across Cathedral teams to ensure robust compliance and risk management. If you have knowledge of and experience in: • Governance processes, • Working with and administrating databases, • Broad understanding of legal frameworks (e.g. data protection laws), regulatory requirements, risk management principles, and internal audit processes And are: • A proactive problem solver, • Highly efficient and organised, • Enthusiastic for the Cathedral’s overall vision and values, and have sympathy with the Christian faith. Then we would love to hear from you. Main Duties and Responsibilities • Act as the Whistleblowing Officer and assist in the working of the Whistleblowing Policy;, • Maintain the declarations of interest and gift registry records;, • Assist the COO in keeping a log of complaints under the Complaints Policy, • Lead the co-ordination, preparation, planning and follow-up for meetings and other committee work associated with the governance of the Cathedral including Chapter, Finance Committee, Audit and Risk Committee, and Nominations Committee;, • Arrange and manage the Annual Parochial Church Meeting (APCM) and parish clerking duties;, • Assist the COO with returns, reports and filings for statutory bodies, the Cathedral's insurers, Association of English Cathedrals etc;, • Assist the Dean and COO in their governance responsibilities under the Care of Cathedrals Measure 2021;, • Support the COO in the coordination of risk management and Health and Safety Compliance across the organisation;, • Support data protection compliance across the organisation, working with the Cathedral’s GDPR consultants, • Secretariat support for the Health, Safety and Security Committee meetings, • Develop, monitor and review Cathedral policies and systems to ensure compliance and best practice, • Work with the Cathedral HR team to devise and monitor a regular training schedule to ensure best practice and compliance, • The post-holder will assist the Cathedral Safeguarding Officer where needed with administration, DBS checks and training requirements and records. Closing date: 11.59pm on Wednesday, June 17th Interviews are planned for Tuesday, July 7th and Wednesday, July 8th. Introduction to the Cathedral Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all. Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law. Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Please send your CV and cover letter to recruitment@hmd.org.uk. Please note we will only accept applications by email. About us Holocaust Memorial Day Trust brings people together across the UK to remember the Holocaust, learn from the past, and challenge prejudice today. Holocaust Memorial Day takes place on 27 January. We commemorate the six million Jewish men, women and children murdered during the Holocaust, and the millions more murdered under Nazi persecution. We also learn and commemorate where persecution led in Cambodia, Rwanda, Bosnia and Darfur. Through national commemoration and year-round education, we protect the legacy of the Holocaust against denial and distortion, and help build a society rooted in empathy, understanding and respect. www.hmd.org.uk The role We are looking for two Senior Development Officers (one full-time permanent and one maternity cover) to play a key role in growing our income and supporting the delivery of our work across the UK. This is an opportunity to contribute to nationally significant work, building relationships with funders and helping ensure Holocaust Memorial Day continues to reach communities, organisations and individuals across the country and to play a direct role in growing support for this work. Who are we looking for? Holocaust Memorial Day Trust is for everyone, and we are committed to building a team that reflects the diversity of our society. We welcome applications from people of all backgrounds, identities and experiences, and particularly encourage candidates from communities that are underrepresented in our workforce, including people from minoritised ethnic backgrounds and disabled people. We are especially interested in people who share our values—empathy, understanding and respect—and who are motivated to use remembrance and education to challenge prejudice and help build a more compassionate future. Please note we are not in a position to sponsor visas so applicants should already hold a right to work in the UK. Applicants should also reside in the UK. Application for the post of: Senior Development Officer - maternity cover 9-12 month FTE Senior Development Officer - full-time permanent Applying for the roles We will shortlist candidates based on a CV and a cover letter (maximum two pages) addressing the following: -\tWhy you want to work at HMDT -\tWhy you are interested in this role -\tHow you meet the person specification Please send your CV and cover letter to recruitment@hmd.org.uk Please note we will only accept applications by email. In your cover letter, please show how you meet the person specification by providing relevant evidence, as this will be used to shortlist candidates for interview. You are also welcome to complete the optional Equality and Diversity form (password: HMDT) and include it with your application. If you would like to discuss any aspect of the role or the application process, please call 020 7785 7029. If you have any access requirements, please let us know and we will do all we can to accommodate you. Job Description and Person Specification Reporting to - Head of Development Direct reports- n/a Location\t- Vauxhall, Central London Starting salary\t£36,425 - £40,824 – dependent on experience Salary scale - 23 - 28 Contract type - permanent and 9-12 month FTE Annual leave\t25 days per annum (increase by 2 days after two years’ service up to maximum of 5 additional days after 5 years of service) Hours\t35 hours per week full-time (4 days part-time would be considered) Office hours are 9am – 5pm Monday to Friday (with some flexibility including working from home) Core working hours/day are 10am – 4pm - Tuesday to Thursday (with some flexibility including working from home) Occasional hours outside of these will be necessary for which TOIL will be granted You will be expected in the office a minimum of 3 days per week for the full-time role, rising to 4 days per week during the HMD period.

Harris Hill are delighted to be working with a UK-based humanitarian organisation to recruit for the Community Fundraising Officer. This is an exciting opportunity to play a key role in generating sustainable income, expanding supporter engagement, and developing innovative community led fundraising initiatives. You’ll have the chance to shape the programme, build meaningful relationships, and see the direct impact of your work on vulnerable communities worldwide. Key Responsibilities: Community Fundraising & Income Generation • Deliver against KPIs including income targets, donor acquisition, and supporter growth, • Develop and implement an annual community fundraising plan, • Identify new opportunities across community, events, and in-person fundraising, • Monitor and report on performance, using data to optimise results Supporter Engagement & Development • Build strong relationships with individual fundraisers, community groups, and local networks, • Act as the main point of contact for community supporters, • Create toolkits and resources to empower fundraising activity Events & Campaigns • Plan and deliver a range of fundraising events and initiatives, • Develop new event opportunities to increase income and engagement, • Support in-person campaigns and grow peer-to-peer fundraising, • Ensure excellent supporter journeys before, during, and after events Volunteer Management • Recruit, train, and support a network of fundraising volunteers and ambassadors, • Build a scalable, volunteer-led fundraising model, • Motivate and retain volunteers through strong stewardship Data & Reporting • Maintain accurate records using CRM systems (e.g. Salesforce), • Track performance metrics including income, engagement, and retention, • Use data insights to inform strategy and improve outcomes You will bring: • experience in community and/or events fundraising, • Proven track record of meeting or exceeding fundraising targets, • Experience delivering campaigns or events and managing supporter relationships, • Strong organisational skills and ability to manage multiple priorities, • Excellent communication and interpersonal skills, • Confidence engaging with supporters and stakeholders, • Experience analysing performance and working with KPIs Desirable: Experience using CRM systems (e.g. Salesforce) Knowledge of fundraising best practice and regulations Experience in the charity or non-profit sector Full driving license and access to a car Salary: £30,000- £35,000 per annum Location: London, hybrid working Contract type: permanent, full- time, 40 hrs a week Closing date: On rolling basis Recruitment process: Cv and Supporting Statement to Dagmara.depaula@harrishill.co.uk If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Events Fundraising Officer role in order to help deliver exceptional experiences for supporters taking part in fundraising challenges and events. This is an exciting opportunity to join a collaborative and ambitious Income Generation team responsible for driving sustainable income growth and supporter engagement. You will play a key role in inspiring and supporting participants throughout their fundraising journey, ensuring they feel valued, motivated, and confident from sign-up to event day and beyond. The role combines supporter stewardship, project coordination, data insight, and cross team collaboration. You will use insight driven engagement approaches to maximise supporter satisfaction, fundraising performance, and long term loyalty. Key Responsibilities • Deliver outstanding supporter experiences across a range of fundraising events and challenges, • Build strong, authentic relationships with supporters through personalised stewardship and communication, • Monitor and achieve fundraising, engagement, and performance KPIs, • Use supporter data and campaign insight to improve journeys, communications, and fundraising outcomes, • Coordinate and manage multiple projects simultaneously, ensuring deadlines and objectives are met, • Collaborate effectively with colleagues across teams to support shared organisational goals, • Contribute to an inclusive, positive, and supporter centered working culture About You We are looking for someone who is organised, proactive, and passionate about creating meaningful supporter experiences. You will ideally have: • Experience delivering peer-to-peer fundraising programmes and delivering memorable fundraising experiences for supporters., • Excellent interpersonal and relationship building skills, • Experience working to targets and KPIs, • Strong project management and organisational skills, • Confidence using data and insight to improve performance and engagement, • The ability to work independently and manage competing priorities, • Excellent written and verbal communication skills, • A collaborative and adaptable approach to teamwork Salary & Benefits • Salary: £35,702- £41,108 inc. LW per annum (London) or £34,031 with Regional Weighting ( Cardiff), • Contract type: Permanent, full time, 35 hrs a week, • Location: London or Cardiff , hybrid working 2 days a week in the office, • Closing date: 5th June, • Interview dates: w/c 15th June Recruitment process: Cv and Supporting Statement to Dagmara.depaula@harrishill.co.uk If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Do you want to make a real difference to people’s experience at Clarasys? We’re looking for a People Partner to join our People team and support our consultants, coaches and leaders day to day as we grow. This is a core People Partner role for someone with solid HR foundations, good judgement and the confidence to handle employee relations matters well, while also building trusted relationships across the business. It is also a great opportunity for someone ambitious and energetic who wants to stretch in a high-trust environment. You’ll have real ownership, meaningful exposure across the business, and the chance to make a visible difference to how people experience Clarasys day to day. You’ll be managed directly by our Chief People Officer and join a People Partner team of two, giving you both close support and room to grow. You’ll also be joining a business with an award-winning culture and a strong focus on a progressive employee experience, including recognition for several consecutive years in the Sunday Times Best Places to Work awards. Alongside the core People Partner remit, this role has a clear ownership area in performance management. You’ll help our performance management approach land well across the business by supporting its day-to-day running, improving how it works in practice, and making sure processes and guidance are clear, practical and easy to use. This is not a major redesign brief. It is an opportunity to take real ownership of an important area, make it better over time and grow your impact with support from the wider People team. What’s in it for you This role is a good fit for someone who wants to: • build breadth as a strong People Partner generalist in a high-trust, dynamic, fast-evolving environment, • take real ownership of a meaningful area of People infrastructure rather than just keeping BAU moving, • work closely with our Chief People Officer and two other People Partners, with strong exposure to senior thinking and decision-making, • develop quickly through a mix of day-to-day partnering, employee relations, facilitation and continuous improvement work, • make a visible impact in a business that genuinely cares about employee experience and is recognised for its culture, • bring fresh energy and ideas while growing their scope and impact over time What you’ll be doing Working closely with a group of our consultants, coaches, leaders and the wider People team, you’ll: • support people across the full lifecycle at Clarasys, providing trusted advice with empathy, sound judgement and appropriate challenge, • build trusted relationships with individuals, teams and leaders and bring a strong business partnering lens to the people issues we are helping to solve, • help maintain a strong coaching model and facilitate key performance management conversations and forums, • contribute to projects, policies and process improvements that strengthen people experience and help us scale well as we grow A key focus area in this role: performance management A defined part of this role will be taking ownership of the day-to-day running and improvement of our performance management approach. This includes: • helping embed the approach consistently across the business, • facilitating key processes and forums so they run smoothly and create clarity for those involved, • spotting where the experience, workflows or guidance are unclear or inefficient and improving them, • making sure core processes are clearly documented, practical and easy to follow, • gathering feedback from users and using it to shape sensible improvements over time, • partnering closely with the wider People team on priorities, decisions and changes rather than working in isolation We’re looking for someone who can bring consistency, energy and ownership to this area, while helping it evolve thoughtfully over time. What this role is not It is not primarily about setting the whole People agenda, leading the team, or owning the highest-complexity and highest-risk people work across the business. It is a strong mid-level People Partner role for someone who enjoys the core generalist remit, is confident supporting Coaches and Line Managers through people matters, and is excited by the opportunity to grow in the role and own and improve an important people process. What you’ll bring We’re looking for someone with: • around 4-7 years of total HR or People experience, • around 2-4 years in a genuine People Partner, HR generalist or similar people-focused role, • experience in professional services, consulting or another high-trust, dynamic, complex environment is preferred, • strong grounding in core HR practice, including confidence handling employee relations matters with good judgement and appropriate sensitivity, • the ability to build trusted relationships with leaders, coaches and colleagues across the business, • strong organisation skills and the ability to balance day-to-day support with improvement work, • resilience and sound judgement, with the ability to stay grounded and effective through challenge, ambiguity and change, • a self-starter mindset, with the confidence to take ownership, move things forward and spot what needs attention without needing close direction, • confidence facilitating meetings and conversations in a way that creates clarity, consistency and a positive experience, • comfort using AI in a practical, thoughtful way, alongside systems and processes, to improve efficiency, clarity and consistency, • a genuine interest in performance management, employee experience and continuous improvement, • a collaborative style and the ability to work through others to get good outcomes We’d still love to hear from you if your experience doesn’t match every part of this description exactly. We’ve shared this as a guide to the kind of profile we think could thrive in the role, not as a rigid checklist. You and your values You’ll be someone who connects with the values that shape how we work at Clarasys: • Trust underpins everything we do, • I can be who I want to be at work, • I love my work, • I own my impact, • I have the humility to reflect and learn, • I have the courage to do the hard things, • We have beautifully different perspectives, • We help each other grow, • We, as teams, deliver excellence Benefits We offer a comprehensive benefits package designed to support your wellbeing, development and life outside work, including: • 25 days of annual leave, plus 3 discretionary company-wide Christmas closure days and the option to buy or sell up to 5 days each year, • quarterly Clarasys Team Reward based on overall profit, annual profit share, peer reward and referral bonuses, • pension, death in service cover, income protection and access to financial guidance, • private medical insurance through Vitality Plus, enhanced sick leave and wellbeing support, • personal learning allowance and weekly coaching, • enhanced family leave policies and workplace nursery salary exchange, • hybrid working, home working equipment support, a mobile phone allowance, cycle to work and pro bono days

Lettings Officer\nBased in West London \nTemp on going \n£24.65per hour Umbrella\n\nTo co-ordinate the process of letting all void properties from receipt of notification of tenancy termination to sign up of new tenancy.\n\nTo maximise rental income by ensuring that targets for re-letting empty homes are met.\n\nProvide a proactive, professional service for voids and lettings. Aiming to be one step ahead of the process at all times, pre-empting queries with timely updates either through system records or direct communications.\n\nPrincipal Accountabilities and Responsibilities: \n\nTo arrange a carry out all viewings and sign ups with customers.\nTo provide an efficient administrative function, including compiling and logging data, and responding to customers' enquiries and complaints and assisting the Voids Team to deliver an excellent service across all areas.\nTo deliver a customer focused letting service associated with letting a range of tenure types.\nBe the first point of contact for all queries that may arise within the team, ensuring information and responses are turned around in a timely manner and in accordance with procedures, standards and targets for performance and customer satisfaction.\nManage all documentation and preparations required for viewings, sign ups and property receipt and handover.\nProvide a high level of customer service with emphasis on getting things right the first time, keeping promises and taking ownership for the customer. Aim to promote self-sufficiency in our services while offering support to those that need extra help

The Role Cloch’s vision is to deliver homes and services that exceed customer expectations, and the role of Housing Officer is central to achieving this. As part of our Housing and Communities team, you will play a key professional role in delivering high‑quality, consistent and customer‑focused housing services across Inverclyde. This is a frontline role requiring sound judgement, balanced decision‑making and strong relationship management. You will take lead responsibility for a defined patch of housing stock and a caseload of tenants, acting as a visible and trusted presence within the community and working proactively to sustain tenancies, manage risk and maintain safe, well‑managed neighbourhoods. You will work closely with Assistant Housing Officers, the Housing Manager and colleagues across Community Support and Property Services, leading a broad range of housing management activities, including: • Tenancy & Income Management: managing rent accounts across a defined patch, preventing arrears through early intervention, agreeing repayment arrangements and progressing proportionate recovery and legal action where required., • Anti‑Social Behaviour & Enforcement: leading the investigation and management of ASB and tenancy breach cases, balancing tenancy sustainment with firm, proportionate enforcement to protect communities., • Estate & Neighbourhood Management: maintaining standards through estate inspections, addressing environmental and neighbourhood issues, and taking action where tenancy conditions or safety concerns arise., • Allocations & Voids: providing professional oversight of allocations, supporting tenancy sign‑ups, applying judgement in higher‑risk or complex cases, and contributing to reducing void loss., • Customer Engagement & Service Delivery: acting as a key point of contact for tenants, delivering clear, professional communication, resolving issues early and supporting a positive customer experience., • Casework & Partnership Working: managing complex and high‑risk cases, working closely with internal teams and external agencies to support tenancy sustainment, safeguarding and positive outcomes. This is a two-year fixed term, part‑time (14 hours per week) job‑share post with a salary of £42,707–£46,895 (Grade 7, pro rata), hybrid working arrangements, 8 weeks’ annual leave (pro rata), family‑friendly policies, SHAPS pension scheme and a strong focus on wellbeing. The full job description and person specification for the post can be found within our recruitment pack, held on our website, under current vacancies. Working at Cloch It’s an exciting time to join Cloch Housing Association as we continue to strengthen our services and support communities across Inverclyde. Guided by our values - Be Better, Be Kind, Be Responsible, Be Positive - we foster a supportive and collaborative culture where professional judgement is trusted, learning is encouraged and continuous improvement is part of everyday working life. We are proud of the professionalism and commitment of our Housing and Communities team and remain focused on delivering services that make a meaningful difference to tenants and neighbourhoods. How to Fit at Cloch Fit matters to us - not just what you do, but how you work. You’ll thrive at Cloch if you: · Communicate clearly, confidently and with empathy · Build strong, positive relationships with tenants and partner agencies · Apply sound professional judgement and take responsibility for outcomes · Balance support with fair and proportionate enforcement · Remain resilient and solution‑focused when managing challenging situations · Live our values through your day‑to‑day approach to housing management What’s Next? To apply, please submit your CV and a supporting letter outlining how you meet the essential criteria for the role. Closing date: 12pm on Tuesday 2nd June 2026 Shortlisted candidates will be invited to attend a competency‑based interview with the Director of Customer Services & Communities and the Housing Manager. Interviews are expected to take place week commencing 8th June 2026. All applications are very much welcome at Cloch. We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. Candidates who declare that they have a disability and meet the essential criteria will be offered an interview. If you have any queries about this role, or if you need any adjustments to support with your application, just let us know by emailing in advance.

As our Senior Fundraising Officer, you will lead the development and optimisation of multi-channel fundraising activity, using data, insight and testing to grow income,. Job Description We are almost two years into our ambitious organisational strategy, and this is an exciting moment to join Cyclin

Mass Participation and Events Fundraising Lead We are seeking an experienced leader to drive forward the development and implementation of the events and mass participation fundraising strategy. Position: CE405 Mass Participation Lead Location: Home-based, UK Nationwide. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £49,000 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live) Contract: Permanent Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 5 June 2026 Midnight Interview Date: 16 and 17 June 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Head of Regional Fundraising this is an exciting role leading an ambitious vision for this area of the team. Worth currently over £2m annually the charity is looking to grow it's income from third party and owned products and events. You will provide strategic leadership to the Mass Participation team (2 direct reports and accountability for a further 6) as well as playing an active leadership role across the Regional Fundraising Team and Mass Engagement department, contributing to the wider directorate goals and objectives. You will be an innovative thinker with the ability to review the existing programme, the wider market environment and identify opportunities for supporter acquisition, engagement, and retention. You will oversee a customer-centric approach where supporters receive an outstanding experience and feel proud of their continued contribution. Key responsibilities will include: • Developing strategy for events and mass participation products, • New fundraising product development, • Strategic leadership of a geographically dispersed team, embedding a culture of high performance, • Setting meaningful income and expenditure budgets and being able to accurately re-forecast putting action plans in place to mitigate shortfalls. About You We are looking for someone with experience of: • Delivering targets with successful outcomes., • Developing strategy for events and mass participation products, • Project planning and problem solving., • Delivering formal presentations and public speaking., • Budget development, planning and forecasting and an understanding of risk, mitigation and contingency planning., • Achieving annual income and expenditure targets., • Recruiting, managing, motivating, developing and training staff and/or volunteers., • Analysing and interpreting data. You will need a full driving licence and own vehicle (or can demonstrate that you meet the travel requirements of the role which include travelling extensively across the region/country). To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Mass Participation, Mass Participation Manager, Mass Participation Officer, Challenge Events, Events Lead, Fundraising Events Lead, Events Fundraiser, Events Fundraising, Regional Fundraiser, Supporter Engagement, Community Fundraiser, Participation, Individual Giving. #INDNFP Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People. JBRP1_UKTJ

We are looking for a Senior Individual Giving Officer to deliver innovative, insight-led fundraising campaigns that grow supporter engagement and maximise income. Job Purpose The Senior Individual Giving Officer plays a central role delivering the campaigns and plans that will achieve the Individua

A charitable organization is seeking a Sales & Marketing Officer to drive income and membership growth. This hybrid role focuses on achieving fundraising targets through individual giving and membership sales.

Location: Hybrid (London / UK) Bonus / OTE: Up to 15% performance‑related bonus, linked to delivery against agreed sales and conversion targets Reports to: Head of Fundraising & Communications The Role We are seeking a proactive, delivery‑focused Sales & Marketing Officer to drive earned income,

As our Senior Fundraising Officer, you will lead the development and optimisation of multi‑channel fundraising activity, using data, insight and testing to grow income, …. We are almost two years into our ambitious organisational strategy, and this is an exciting moment to join Cycling UK as our

If you’ve also worked in the following roles, we’d also like to hear from you: Welfare Rights Officer, Money and Benefits Advisor, Welfare Officer, Benefits Officer, Income Maximisation Advisor, Financial Inclusion Worker, Social Welfare Caseworker, Welfare Rights Advisor, Benefits Caseworker. A

The London Borough of Camden is seeking a passionate Income Officer dedicated to providing tailored housing income services. This role offers an opportunity to make a real difference in the lives of local residents, supporting them in accessing essential services for stable housing in an inclusive c

At Camden, you’ll receive a host of benefits. At Camden, we want every colleague to feel they belong and can thrive. At Camden, we are committed to making our recruitment process barrier‑free and accessible for everyone.

Experience of working in an income-related role within social housing, supported housing, or a similar environment is required. The Income Officer is responsible for delivering frontline income management activity across a defined patch of Look Ahead's supported housing services, including both comm

Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in London. What the Job Will Be Doing • Delivering a high-quality housing management service across a patch of properties, • Managing tenancy and estate management issues, ensuring residents receive an effective and customer-focused service, • Carrying out regular estate and block inspections, identifying repairs, health & safety concerns and environmental issues, • Managing anti-social behaviour cases, safeguarding concerns, fly-tipping and tenancy breaches, • Supporting void and lettings processes to minimise turnaround times and maximise occupancy, • Working proactively to improve income collection and reduce rent arrears, • Investigating tenancy issues and preparing documentation for legal action and court where required, • Building strong relationships with residents, resident associations, local authorities and external partners, • Supporting vulnerable residents and signposting to relevant support agencies where appropriate, • Ensuring residents are actively engaged in decisions affecting their communities, • Maintaining accurate records and updating housing management systems, • Working collaboratively with internal teams, contractors and multi-agency partners to deliver excellent housing services What You Will Need • Experience working within housing management or a similar customer-facing housing role, • Good understanding of housing legislation, tenancy management and landlord responsibilities, • Experience handling ASB, tenancy breaches and resident complaints, • Strong communication and customer service skills, • Ability to manage a varied workload and work independently, • Experience supporting vulnerable residents and working with partner agencies, • Strong IT and case management skills, • Full UK driving licence and access to a vehicle

Chief Finance Operations Officer (CFOO) Global non-profit Organisation | Remote (UK based) with occasional international travel Standard 8 is supporting an international, mission led organisation operating across multiple countries, delivering large-scale programmes, events and initiatives. This is not a traditional CFO role. It’s a multi focus leadership position combining financial oversight with operational ownership, ensuring global programmes are delivered smoothly, compliantly and without friction. You’ll work closely with senior stakeholders, international teams and partners to bring structure, clarity and control to a complex, multi-entity environment. What you’ll be doing • Leading financial governance across multiple international entities, • Owning budgeting, funding allocation and financial planning across programmes, • Ensuring alignment between income (donations, funding, sponsorship) and spend, • Overseeing global operations where finance, admin and delivery intersect, • Managing cash flow, payments and financial controls across jurisdictions, • Supporting compliance across frameworks such as AML, GDPR and payment regulations, • Improving systems, processes and reporting to support scale and reliability What we’re looking for • Senior finance leadership experience (CFO / Finance Director level), • Proven background in multi-entity, international environments, • Experience operating in complex or evolving organisations, not just structured corporates, • Strong understanding of governance, compliance and cross-border financial operations, • Ability to balance rigour with pragmatism, you know when “good enough” is enough, • Comfortable working closely with boards and senior stakeholders Highly desirable • Experience within non-profit, NGO, or mission-led organisations, • Exposure to donor funding, grants, or programme-based financial models, • Background in global events, media, fintech or international scale-ups, • Experience building or improving financial and operational systems in-flight Why this role stands out • Genuine global remit across multiple countries and programmes, • High-impact role with direct influence on delivery and operations, • Opportunity to shape systems and structure, not just maintain them, • Mission-led environment with real-world impact

Chief Executive Officer | Fintech | Embedded Finance | Payments Innovation London & Travel Competitive Benefits + Base Salary 150k and 180k doe + Equity + Bonus Our client is an ambitious early-stage fintech business focused on transforming how people access retirement income through embedded finance, digital payments and digital wallet technology. Operating at the intersection of pensions, payments and fintech innovation, the business has developed a highly differentiated proposition with significant market potential. This is a rare opportunity to join at a pivotal stage of growth, leading strategy, driving commercial traction, securing strategic partnerships and helping position the business as a credible and scalable platform within an evolving financial services market. The successful candidate will bring strong commercial and strategic leadership experience gained within fintech, payments, embedded finance, WealthTech or regulated financial services, alongside the ability to operate effectively within a high-growth and entrepreneurial environment. Our client is particularly interested in speaking with individuals who can demonstrate: Experience leading growth, scaling or commercial transformation within a fintech or regulated technology business Strong strategic partnership and commercial development capability Exposure to fundraising, investors and board-level stakeholder management Experience operating within regulated financial services environments * The ability to balance strategic thinking with hands-on delivery and execution This opportunity would suit a commercially driven and strategically credible leader excited by the challenge of building and scaling a differentiated fintech proposition within a large and evolving market. Alongside a highly competitive package, the role offers a meaningful equity opportunity and the chance to play a key role in shaping the future direction and long-term success of the business. Immediate availability or short notice period would be highly advantageous. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful

MMP Consultancy are working with a fantastic organisation to recruit an Administrator to join them on a temporary basis in South East London. The post holder will be responsible for dealing with all customer enquiries in relation to our services, focusing primarily on repairs, housing management and income management. Delivering a service to meet the individual needs of all customers and wherever possible resolving enquiries at first point of contact. Skills/Experience required: Take responsibility for being the first point of contact for service users and ensure that a high quality of service is delivered at all times. Establish, develop and maintain effective working relationships with all work colleagues to ensure a 'one team approach' to the delivery of the team's performance standards and the business objectives. Liaise with colleagues in local offices, contractors and other partner agencies as appropriate to resolve enquiries Take ownership and responsibility for all enquiries presented to the Housing Officer, identify customer needs, and utilising appropriate questioning and listening skills to identify and offer appropriate solutions Ensure that all computerised systems are used effectively to help process customer enquiries and accurately maintaining all records in a timely manner. Complete Customer Satisfaction Surveys and all outbound activities in line with team objectives. Ensure a clear knowledge and understanding of team objectives and priorities and how the individual role will contribute to the achievements. Support the Manager with the process of collating the Key Performance Indicators Ensure that information literature is available in the office and at the front counter which are relevant, accurate and in a form that meets the needs of the intended recipient. Responsible for ensuring all forms of customer database is kept up to date at all times including the equality database. Responsible for updating the organisations website as well as other associated social media platforms.Skills/Experience required: Supports resident involvement initiatives Develop housing management skills and knowledge Develop repairs and maintenance knowledge Follow-up action points on voids, anti-social behaviour, illegal lettings, etc. Provide administrative support for the Manager Provide administrative support to subcommittees and or board meetings which would require attending evening meetings Assist HO with identification of vulnerable residents and work on pro-active measures to assist with improving resident satisfaction Support the estate inspection routine Support tenancy inspection routines

Temporary Accommodation Officer Location: South East London Contract: Temporary / Ongoing Rate: £26.80 per hour (Umbrella / Limited) Working Pattern: Mon to Fri 9am to 5pm Hybrid – 2 days in the office, 3 days remote We are currently recruiting for an experienced Temporary Accommodation Officer to join Lewisham Council, delivering a people-focused income collection and arrears recovery service to support residents and sustain tenancies. Main Purpose of the Role To provide an effective, resident-focused income collection service that maximises rental income and minimises rent arrears, while supporting residents living in temporary accommodation. Key Responsibilities Proactively manage a caseload of rent accounts, ensuring income is maximised and tenancies are sustained Engage with residents via telephone, home visits, and office interviews Support residents to maximise income and prevent financial exclusion Represent Lewisham Council in County Court possession proceedings Maintain accurate records, prepare legal documentation, and progress arrears cases in line with council policies Ensure all arrears recovery actions are completed within agreed timescales Attend evictions when required, completing inventories and arranging removals and storage of goods Work closely with external partners including Housing Benefit, DWP, Social Services, and Housing Options Liaise with internal teams to resolve issues such as disrepair, succession, or abandonment Meet individual and team performance targets relating to income collection and customer service Provide training and induction support to new staff and work placements Deliver excellent customer service at all times and take responsibility for personal development Comply with all Lewisham Council policies, including Health & Safety and Equality & DiversityKey Requirements Experience in temporary accommodation, income recovery, or housing management Strong knowledge of arrears recovery processes and tenancy sustainment Experience representing or supporting cases at County Court (desirable) Excellent communication and customer service skills Ability to manage a busy caseload in a performance-driven environment Strong organisational skills and attention to detail Experience working within a local authority or public sector housing service PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email

Relationship Support Officer Harrow, London £30,000 - £35,000 Permanent | Full-Time Office-Based - 5 Days Per Week We are currently seeking a Relationship Support Officer to join a well-established international banking organisation within their Branch Banking team in Harrow. This is an excellent opportunity for an individual with banking experience who is looking to develop their career within Corporate, Commercial, and SME Banking. The successful candidate will support Relationship Managers with portfolio management, client servicing, credit proposal processing, and ongoing account administration. Key Responsibilities Support Relationship Managers with the day-to-day management of client portfolios Prepare and process credit proposals, including balance sheet, cash flow, and income statement analysis Review documentation, account activity, payment history, and facility information Maintain strong relationships with existing customers and respond promptly to client queries Monitor account performance, credit movements, overdue documents, and payments Support renewals of limits, insurance policies, stock reports, and facility documentation Liaise with internal departments including Operations and Credit to ensure efficient customer servicing Attend client meetings alongside Relationship Managers where required and prepare call reports Ensure accurate record keeping and adherence to internal processes and regulatory standards Requirements Minimum 2 years' banking experience University degree or equivalent qualification Understanding of banking products and financial instruments Strong financial analysis and credit writing skills Working knowledge of legal documentation, valuation reports, and insurance documents Excellent verbal and written communication skills Strong attention to detail and organisational skills Computer literate with good knowledge of Microsoft Office and database systems Team player with a proactive and professional approach Preferably bilingual in English and Urdu and/or Punjabi Key Attributes Collaborative and team-oriented Resilient and adaptable Professional and motivated Detail-oriented with strong organisational skills Customer-focused with excellent relationship-building abilityThis role would suit someone currently working within branch banking, relationship support, SME banking, or corporate banking administration who is looking to further develop their exposure within a client-focused banking environment

A fantastic opportunity has emerged for a specialist Income Collection/Recovery Officer to join one of Adecco's most improved public sector clients in a full time (35 hours per week, Monday to Friday), permanent role paying up to £41k per annum. In this varied role you will regularly monitor and manage rent and service charge accounts for current and former tenants, ensuring prompt action is taken to minimise arrears and recover monies due, ensuring compliance with company policy and the regulatory and legal framework. Our client is based in Central London and offer excellent hybrid working arrangements. This role reports into the Head of Housing, and our client is looking for a candidate who has experience of: • Providing an excellent customer focussed service ensuring tenants are aware of their responsibility to pay their rent on time and regularly, and to advise on preventative action to be taken to stop them falling into arrears. Providing an accurate, effective and appropriate response to tenants' enquiries about their rent accounts Keeping up to date on welfare benefit entitlements, particularly housing related benefits and all changes due to Welfare Reform. Advising tenants on welfare benefits - to offer advice and signpost and refer to supporting agencies. Keeping up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements. Attending liaison meetings with Local Authorities and other external agencies as required Supporting with the production and distribution of regular rent statements to tenants and advising tenants on these accordingly. Being responsible for the collection of rental income and other housing related debts. Regularly monitoring direct debit payments, and ensuring these are amended in the required timescales for collection of the revised annual rent and service charge. Providing advice and assistance to all tenants who have rent arrears by contacting them on a regular basis and maximising personal contact. Liaising with other agencies and the relevant authorities regarding the processing and progress of individual housing benefit and universal credit claims, chasing the progress of housing benefit applications and overpayments. Monitoring rent accounts and implementing company income collection policy and procedures, ensuring tenants are notified of any arrears at the earliest opportunity. Carrying out home visits in connection with income recovery or arrears prevention and serving notices of seeking possession where required. Preparing all paperwork for the service of notices, possession proceedings and evictions. Attending court and carrying out D.I.Y possession action representing the organisation in rent related cases. * Ensuring the computer system is updated with details of individual rent arrears actions and advising on the improvement of such systems on a regular basis. This role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (just 600 units) can be covered by foot or bus. Good knowledge and understanding of OMNI software would also be ideal, but is not essential. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable. Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in late May 2026. Only applicants who feel they meet the above criteria need apply

Philanthropy Officer Do you have experience or knowledge of major donor fundraising (or transferable relationship-based fundraising/sales experience We’re looking for a motivated and confident fundraiser to join the High Value Engagement team, helping to grow the philanthropy programme and ensure everyone affected by stroke can access the support they need to rebuild their lives. This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: CE407 Philanthropy Officer Location: Home-based with regular travel to the London office. Occasional national travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £31,700 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live) Contract: Permanent Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 31 May 2026 Interview Date: 1st stage interviews 4 June 2026, 2nd stage 9 June 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Philanthropy Manager, the Philanthropy Officer will manage and grow a portfolio of supporters, focusing on cultivating and stewarding lower-level major donors. You’ll build strong, authentic relationships through thoughtful stewardship, and compelling communications, while identifying new prospects and securing vital income. This is an exciting opportunity to shape a new role, contribute fresh ideas, and work collaboratively across the organisation. Key responsibilities will include: Managing and developing a portfolio of supporters to meet agreed income targets Building and maintaining strong relationships with supporters through high-quality stewardship and engagement Identifying and researching new funding prospects to grow the donor pipeline Developing and delivering compelling written communications, including donor updates and funding proposals About You You will be/ have experience/have a proven record of: A passion for the cause and commitment to supporting people affected by stroke Experience or knowledge of major donor fundraising (or transferable relationship-based fundraising/sales experience) Building and managing effective relationships with a wide range of stakeholders Producing high-quality, engaging written content tailored to different audiences Researching prospects and identifying new funding opportunities To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It’s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Philanthropy, Philanthropy Fundraiser, Philanthropy Fundraising, Major Donor Fundraising, Major Donor Fundraiser, Fundraising, Fundraiser, Sales, Sales Executive, Sales Account Manager, Business Development Manager, Business Development. #INDNFP Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People

Housing Support Officer Permanent £35,000 North London Hamilton Woods are currently recruiting for a Housing Support Officer to support tenants maintain their tenancies, on a permanent basis. Duties and Responsibilities of the Housing Support Officer: Deliver a comprehensive housing management service across a designated patch, supporting residents with tenancy-related matters, complaints and sustainment advice. Support residents with the completion of welfare and benefit-related documentation. Work closely with operational teams and support services regarding tenancy start dates, terminations and transfers. Prepare tenancy documentation and resident welcome information. Provide relevant arrears and account information to income teams to support debt resolution processes. Offer guidance and support to operational teams on rent accounts, welfare benefits and tenancy management matters. Review support needs and risk assessments to ensure housing management responsibilities are delivered effectively.Essential Requirements of the Housing Support Officer: Enhanced DBS Full UK Driving LicenceTo be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful

Join the Team as a Housing Officer - London/Hertfordshire (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management:- Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. • Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions., • Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations:- Ensure all allocations comply with housing policies and legislation. • Manage tenancy terminations and ensure smooth transitions for tenants., • Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits:- Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. • Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections:- Conduct property visits to monitor tenant wellbeing and property conditions. • Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications:- CIH qualified Level 3 (desirable). • Relevant housing management qualifications. Skills & Experience:- Proven experience in a housing association or similar role. • Strong understanding of Housing Benefit regulations and the Supported Housing sector., • Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Job Title: Business Rates Officer (Temporary Position) Location: Newham, Greater London Rate: £21.41 PAYE Are you looking for an exciting opportunity to make a real impact in local government finance? Our client is seeking a dedicated Business Rates Officer to join their vibrant team! This temporary role is perfect for someone with a passion for customer service and a knack for numbers. Purpose of the Role: As a Business Rates Officer, you will play a crucial role in administering the billing, collection, recovery, and enforcement of Business Rates. Your work will ensure that income is maximised while providing top-notch customer service. Key Responsibilities: Administration: Manage the full process of valuation, billing, collection, and enforcement of Business Rates in line with legislation and council policies. Customer Service: Address customer inquiries through various channels, providing professional and timely advice on complex legislation and billing issues. Income Collection: Implement effective recovery actions to minimise arrears and maximise income, ensuring compliance with all relevant regulations. Systems & Performance: Utilise council IT systems to maintain accurate records and support audits while striving for continuous service improvement. Knowledge & Development: Stay updated on Business Rates legislation and best practices to enhance your expertise.Essential Criteria: Strong understanding of Business Rates legislation and processes. Excellent numerical reasoning and attention to detail. Experience in a customer-focused environment, handling inquiries effectively. Familiarity with Civica's digital payment system and Academy is a plus!What We're Looking For: A professional, calm approach when handling sensitive situations. Strong communication skills to convey complex information clearly. Ability to work independently and collaboratively within a team.If you're ready to take on this rewarding challenge and contribute to your community, we want to hear from you! Join our client's team and help shape the future of Business Rates in Newham. Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

A reputable housing provider in South London is seeking an experienced Senior Neighbourhood Officer to join their housing operations team on a temp-to-perm basis. Location: South London Rate: £28.50 - £30.00 per hour Umbrella / £22.00-23.50 PAYE (depending on experience) Contract: Temp to Perm Working Pattern: 35 hours per week | 4 days office based | 1 day WFH by agreement Start Date: Immediate Start Available DBS: Clear DBS required The ideal housing professional will be managing under 500 properties across multiple sites throughout South London. This opportunity would suit a highly capable housing professional with strong all-round tenancy and neighbourhood management experience, particularly within smaller Housing Associations/Local Authority or community-focused providers. This is a hands-on role requiring someone who can confidently manage a varied patch, take ownership of complex cases and support junior staff whilst delivering an excellent resident-focused service. Key Responsibilities Managing a full housing management caseload Leading on Anti-Social Behaviour (ASB), neighbour disputes and tenancy breaches Managing rent arrears and income recovery cases Overseeing void management processes and tenancy sign-ups Supervising and supporting a junior staff Conducting tenancy audits, estate inspections and compliance checks Initiating legal action where required Liaising with maintenance teams regarding communal and property issues Supporting tenant engagement and community initiatives Producing performance and arrears reports for senior managementEssential Experience Minimum 5 years’ experience within social housing Strong end-to-end housing management experience Proven background managing: ASB cases Rent arrears Void management Tenancy audits Experience supervising or mentoring staff Up-to-date knowledge of housing legislation and tenancy management practice Experience working within a smaller Housing Association environment would be highly advantageous Strong IT skills and experience using housing management systemsDesirable Level 3 Housing qualification or willingness to work towards CIH membership Income maximisation experienceYou will be an organised, resilient and customer-focused housing professional capable of managing complex tenancy issues independently whilst contributing positively within a small collaborative team environment. The successful candidate will be comfortable balancing tenancy sustainment, enforcement, resident engagement and operational performance across a busy neighbourhood patch. Additional Information All staff are expected to attend the office on Wednesdays Office located within walking distance of a South London Underground station Immediate interviews and start availableIf you are an experienced Senior Housing or Neighbourhood Officer looking for your next long-term opportunity within a respected housing organisation, Apply Today

Collections Officer – Hounslow Must have driving license amd access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on call as well as two weekends in a month. You will then be allocated to 1 day per week and 1 weekend in a month to be on standby. The weekly standby you will do will run from 6pm-6pm and the weekend standby you cover will be Friday 6pm – Monday 6pm. On the days you are on standby, you may not have any call outs or prebooked visits. On these occasions you would be paid a standby rate of £22 for the full day, you could be called out anytime including late at night. You will work for your team’s region, but you must be prepared to travel up to 50 miles. Please do not apply to this role if you are interested in full time work or have other part time work where you cannot commit to three days during the week and two weekends in a month. FYI - In hours is 8-6pm and out of hours is 6pm-8am • £22 per 24-hour period standby, • £14.50 per hour in hours rate, • £17 in hours call out rate, • £18 out hours prebooked visit, • £37.50 per hour out of hours rate What we are looking for: • Driving license and access to own vehicle, • Attention to detail (proven experience), • Organisation, • Customer service / customer facing experience, • Flexibility, • Somebody comfortable with a week’s course of training

Rental Income Support Officer Location: London Working pattern: Hybrid, 2–3 days on site Contract: 3 months initially Rate: £23.94 per hour PAYE / £30 umbrella An exciting opportunity has arisen for an experienced Rental Income Support Officer to join a busy local authority team. This role is focused on maximising rental income, reducing arrears and supporting residents to sustain their tenancies. You will manage a patch of rent accounts and take a proactive approach to income recovery through early intervention, resident engagement and effective case management. Working in a commercially focused environment, you will balance strong income collection with excellent customer care. Responsibilities Manage a patch of rent accounts and act as the first point of contact for rent-related queries. Take early action on arrears through phone calls, home visits and case follow-up. Negotiate and monitor affordable repayment agreements. Draft clear, tailored correspondence to residents. Prepare cases for court officers and support possession and stay hearings. Attend evictions where required. Work with tenancy teams, welfare benefit officers, debt advice agencies and social care. Maximise Housing Benefit take-up and support residents affected by Universal Credit, the Benefit Cap and spare room subsidy. Identify vulnerable residents and make appropriate referrals to specialist support services. Maintain accurate records, reports and case notes. Support the wider team through cover, training and shared best practice.About you Experience of income management in social housing or local government. Strong knowledge of housing legislation, welfare benefits and the court pre-action protocol. Confidence negotiating sustainable repayment plans. Strong communication skills and a customer-focused approach. Ability to manage a busy caseload independently. NEC, Voidscope or RentSense experience is highly desirable.This is a fantastic opportunity for a housing professional who is confident, resilient and committed to delivering results while supporting residents. Apply now for immediate consideration. Rental Income Support Officer, Income Recovery Officer, Rent Arrears Officer, Housing Income Officer, Social Housing, Local Authority, Housing Benefit, Universal Credit, Tenancy Sustainment, Court Pre-Action Protocol, Possession Hearings, Rent Collection, Debt Recovery, Welfare Reform, NEC, Voidscope, RentSense, London Jobs, Hybrid Working

Job Title: Customer Service Officer - Membership Location: Kings Cross, London Remuneration: £24,000 - £26,000 per year Plus fully paid travel!! Contract Details: Permanent, Full-Time Join Our Dynamic Team! Are you a motivated and enthusiastic individual looking to make a difference in a friendly environment? We are on the hunt for a Customer Services Officer to join our small yet vibrant team! Responsibilities: Process all insurance claims, including sickness and life insurance claims. Assist customers with factual inquiries via phone, email, or letter. Respond to customer requests for information about our products. Maintain high levels of integrity while managing sensitive information.Required Skills/Experience/Qualifications: Preferably have knowledge or experience in the insurance / membership industry. Strong communication and time management skills. Proficient in computer literacy.Professional Competencies: Self-starter with a knack for meeting deadlines. High integrity and self-motivation. Creative thinker capable of problem-solving. Attention to detail and effective multi-tasking abilities. Excellent analytical and organisational skills.What's on Offer: Full-time permanent employment with a competitive salary. 22 days of holiday plus bank holidays (pro-rata). Paid public transport to/from work (up to zone 9). Company matches pension contributions up to 10%. Life Insurance & Income Protection Insurance. Private Health Insurance. A warm, friendly, and professional working environment. Closing Date for Applications: Don't miss out on this fantastic opportunity! Apply today to join our friendly team and make a positive impact in the world of member services! ✨ We can't wait to meet you! ✨ Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

URGENT CONTRACT ROLE - INCOME FINANCE OFFICER | WEST LONDON | £20PH I'm currently working with a well-regarded London local authority who are looking to appoint an Income Finance Officer on an initial contract basis. This role would suit someone with experience in: ✔️ Rent arrears recovery ✔️ Income collection / credit control ✔️ Housing income management ✔️ Tenancy sustainment ✔️ Local authority or housing association environments Key responsibilities include: Managing rent and accommodation charge arrears Supporting residents with payment arrangements and benefit claims Reducing arrears whilst maintaining a customer-focused approach Legal escalation, notices and court-related processes Liaising with legal teams, support agencies and housing colleagues Monitoring customer accounts and maintaining accurate records The successful candidate will ideally have: Experience within social housing, local authority or housing associations Strong customer communication skills Experience handling sensitive or vulnerable cases Ability to balance collections with tenancy support Knowledge of arrears recovery and income management processes Approx. £20ph West London / Hybrid Contract role Immediate interviews available If interested, please apply or message me directly for further details. Inventum Group is acting as an Employment Business in relation to this vacancy

Lettings Officer Rate of pay: £18.65 PAYE / £24.65 Umbrella per hour Job Type: Temporary until September 2026 Location: Wembley HA9About the Role We are recruiting for a Lettings Officer to coordinate the end-to-end lettings process, from notification of tenancy termination through to sign-up of new tenants. This role is focused on reducing void times, maximising rental income, and delivering a proactive, customer-focused service. You will manage lettings activity, liaise with internal teams and contractors, and ensure a smooth and efficient process for customers. Day-to-Day Responsibilities Coordinate all aspects of the lettings process for void properties Arrange and conduct property viewings and tenancy sign-ups Act as the first point of contact for customer and stakeholder queries Manage documentation for viewings, sign-ups, and tenancy handovers Maintain accurate records and update housing systems in real time Liaise with contractors, surveyors and internal teams to progress void works Monitor turnaround times and ensure properties are relet within target Complete affordability assessments and pre-tenancy checks Handle customer enquiries and complaints, ensuring timely resolution Ensure compliance checks and certification are completed before tenancy starts Prepare and issue tenancy induction packs Record and manage property and customer data, including CORE logs Coordinate appointments and bookings across multi-agency teams Track contractor performance and escalate issues where required Support KPI monitoring and assist with invoice processing Identify hard-to-let properties and suggest improvements Attend and minute meetings with stakeholders and contractorsRequired Skills & Experience Experience delivering customer-focused support in a fast-paced environment Strong administrative experience, managing processes and documentation Accurate data input and experience maintaining confidential records Ability to handle sensitive information appropriately Excellent communication skills (written and verbal) Ability to deal with challenging or vulnerable customers professionally Strong organisational skills and ability to manage competing priorities Comfortable using Microsoft Office, Teams, and housing/CRM systems Ability to work collaboratively with internal teams and external partners Experience within a social housing or local authority settingTo apply for the Lettings Officer position, please submit your CV detailing your relevant experience

A Housing Association is currently looking for an office based Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external statutory authorities. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Work alongside residents to ensure we offer the right support to sustain tenancies. Manage void properties to be ready to let to our "void standard" as quickly as possible including specifying work orders on standard voids. Always follow the lettings procedure ensuring an effective audit trail. Identify support needs and effective partners to support tenants as the start of their tenancy. Repairs Manage landlord repair requests through Workwise ensuring work is completed to the residents’ satisfaction. Responsible for authorising work orders to budget. Work with Asset Management colleagues to resolve complex repairs in a timely manner. Income Collection and debt management Complete all actions required in Workwise weekly to ensure effective rent and service charge collection and debt management. Account for services accurately to ensure service charges are transparent and fair to residents Set service charges with support from the central service team Visiting Arrange to meet residents in their home to understand their needs and desires for the future. Identify any repairs needed in the property and order these as well as record This role is 100% based in the office. This roles pays £21.59 PAYE umbrella rate £28.56 Essential Must have worked recently as a Housing Officer or similiar role in housing Excellent communicator Must be immediately available or on short notice

A fantastic opportunity has emerged for a specialist Income Recovery Officer to join one of our leading public sector clients in a full time (37.5 hours per week, Monday to Friday), fixed term contract role for the next 12 months. Based in North London for 4 days per week and working from home one day per week (once probation is passed), this role reports into the Income Team Leader, and our client is looking for a candidate who has experience of: • Ensuring prompt and appropriate contact is made with customers who fall into arrears of rent and/or other charges. Running weekly rent arrears reports, keeping records of actions taken and corresponding with tenants. Advising tenants on Housing Benefit and Universal Credit, with the aim of sustaining tenancies. Liaising with benefit agencies to resolve problems with Housing Benefit and Universal Credit. Submitting former tenant debts for write-off where the debt is unrecoverable. Taking legal action against residents who will not pay, including representing the Association in court. Applying for grants, DHP's, APA's and Direct UC payments Making affordable repayment agreements taking income and expenditure into account. Offering appropriate advice and support including referrals to the Tenancy Sustainment Service. Proactively monitoring and managing rent and service charge accounts for both current and former residents across all tenure types. Participating in the development, implementation and successful delivery of income and financial inclusion projects and service improvements This (predominantly office-based) role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (585 units across the boroughs of Enfield and Waltham Forest) is all local and can be covered by foot or bus. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable. Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in early May 2026. Only applicants who feel they meet the above criteria need apply

Funding and Operations Officer Bromley £23.95 per hour PAYE Full-time contract Initially fully onsite, with the possibility of hybrid working (up to 2 days from home per week) following induction Key Requirements & Experience: Previous experience using the Academy benefits processing system within a local authority environment to administer Housing Benefit and/or Discretionary Housing Payments (DHP) is highly desirable. Extensive experience in assessing and determining Discretionary Housing Payment applications is essential, including reviewing income and expenditure, applying current legislation and council policy, calculating awards, and issuing clear decision notifications. Ability to manage a high-volume caseload accurately and efficiently while maintaining compliance with statutory regulations, audit requirements, and service level agreements. To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Mass Participation and Events Fundraising Lead We are seeking an experienced leader to drive forward the development and implementation of the events and mass participation fundraising strategy. Position: CE405 Mass Participation Lead Location: Home-based, UK Nationwide. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £49,000 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live) Contract: Permanent Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 5 June 2026 Midnight Interview Date: 16 and 17 June 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Head of Regional Fundraising this is an exciting role leading an ambitious vision for this area of the team. Worth currently over £2m annually the charity is looking to grow it’s income from third party and owned products and events. You will provide strategic leadership to the Mass Participation team (2 direct reports and accountability for a further 6) as well as playing an active leadership role across the Regional Fundraising Team and Mass Engagement department, contributing to the wider directorate goals and objectives. You will be an innovative thinker with the ability to review the existing programme, the wider market environment and identify opportunities for supporter acquisition, engagement, and retention. You will oversee a customer-centric approach where supporters receive an outstanding experience and feel proud of their continued contribution. Key responsibilities will include: Developing strategy for events and mass participation products New fundraising product development Strategic leadership of a geographically dispersed team, embedding a culture of high performance Setting meaningful income and expenditure budgets and being able to accurately re-forecast putting action plans in place to mitigate shortfalls. About You We are looking for someone with experience of: Delivering targets with successful outcomes. Developing strategy for events and mass participation products Project planning and problem solving. Delivering formal presentations and public speaking. Budget development, planning and forecasting and an understanding of risk, mitigation and contingency planning. Achieving annual income and expenditure targets. Recruiting, managing, motivating, developing and training staff and/or volunteers. Analysing and interpreting data. You will need a full driving licence and own vehicle (or can demonstrate that you meet the travel requirements of the role which include travelling extensively across the region/country). To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It’s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Mass Participation, Mass Participation Manager, Mass Participation Officer, Challenge Events, Events Lead, Fundraising Events Lead, Events Fundraiser, Events Fundraising, Regional Fundraiser, Supporter Engagement, Community Fundraiser, Participation, Individual Giving. #INDNFP Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People

360 Connections Group Ltd are leaders in the placement of personnel within the industrial sector. The Production Documentation Officer will be responsible for all production documentation, within their Team, and for providing training on new processes / procedures and will support and train new staff. The Role: • All documentation relating to the companies products are kept within Quality Management System (QMS) and adhere to Data Integrity (see POL-002)., • Understanding and adhering to cGMP environment requirements, • Responsible for completing (reviewing and booking into SAP) all necessary production records., • Responsible for requesting all necessary production records from QA to meet the requirements of the production schedule., • Conducting training for new procedures when required., • Responsible for setting up, including preparing rework procedures, and coordinating any rework or hand-packing jobs, • Providing training to new operators/temps, ensuring best practice is adhered to at all times Qualifications & Skills: • English and Maths to GCSE Grade C or above (or equivalent), • Ability to work accurately, with attention to detail, • Ability to work with limited supervision and use own initiative, • Good communication skills, both written and verbal, • Ability to recognise and work with good hygienic practices, • Coaching and listening skills Desirable, • GMP Training Good technical knowledge Pay & Benefits: • £(phone number removed) per annum, • 25 days holiday plus Bank Holidays, • Generous pension scheme, • 1 Rescue Day (extra day off to be used in the year), • Life assurance x 4 basic salary, • Income Protection 75% salary for up to 5 years If you meet the above criteria and are ready for a new and exciting opportunity, apply now

About The Role Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in? If so, Salvation Army Homes has an exciting opportunity for an Income Management Officer to join our Housing Team, covering our North services in England. About the Role of Income Management Officer At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. This rewarding, stretching role gives you the opportunity to work with and positively influence services for our tenants within our general need stock. You will deliver an effective rent income collection and recovery service in accordance with legislation, Salvation Army Homes policies, performance standards, targets and customer satisfaction requirements. You will also ensure that all residents adhere to their tenancy conditions regarding rent payment, receive advice on financial inclusion and benefit entitlement and that appropriate recovery action is taken where necessary to maximise rental income. About The Candidate We're looking for someone who is passionate about tenants, thrives in a fast-paced environment, and has an unshakeable positive, can-do attitude with a high level of resilience. You will be: A confident, capable communicator with knowledge of a range of methods to problem solve Customer focused with great customer service experience and the ability to engage with challenging customers Able to inspire and engage others, and enhance learning through reflection and positive risk taking. A natural people-person and team player. Excited by developing and implementing savvy new ideas. Unfazed by having several competing priorities to manage. Able to use technology in day-to-day work.Benefits of working as an Income Management Officer In return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits. This includes, 26 days paid annual leave (pro rata) rising to 31 days, plus public holidays A high street discount scheme (great savings both online and in-store) Pension with life assurance Health assistance programme Training opportunities to aide your own personal and professional development About The Company A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in. As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible