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Tenancy Support Officer Location: RugbyPay Rate: £17.18 per hour PAYEContract: Temporary (3 Months)We are recruiting for an experienced Tenancy Support Officer to provide intensive support to tenants with complex needs, helping them sustain their tenancies and live independently.Key Responsibilities Deliver tailored tenancy support and develop individual support plans.Support tenants with budgeting, debt management, income maximisation, and welfare benefits.Work closely with Housing Officers, Revenues Teams, and external agencies.Signpost customers to local services and support networks.Maintain accurate records and case notes.Assist in resolving tenancy issues, including rent arrears and tenancy breaches.Support vulnerable tenants to achieve positive outcomes and maintain stable housing.Requirements Minimum 2 years' experience in a customer-focused or housing-related role.Knowledge of welfare benefits, housing support services, and tenancy sustainment.Strong communication, report writing, and organisational skills.Ability to manage a varied caseload and work independently.Experience dealing with vulnerable customers and complex needs.Good IT skills and attention to detail.Full UK driving licence.This is an excellent opportunity for a housing professional who is passionate about helping people maintain their homes and improve their quality of life.TPBN1_UKTJ

Tenancy Support Officer Location: Rugby Pay Rate: £17.18 per hour PAYE Contract: Temporary (3 Months) We are recruiting for an experienced Tenancy Support Officer to provide intensive support to tenants with complex needs, helping them sustain their tenancies and live independently. Key Responsibilities • Deliver tailored tenancy support and develop individual support plans., • Support tenants with budgeting, debt management, income maximisation, and welfare benefits., • Work closely with Housing Officers, Revenues Teams, and external agencies., • Signpost customers to local services and support networks., • Maintain accurate records and case notes., • Assist in resolving tenancy issues, including rent arrears and tenancy breaches., • Support vulnerable tenants to achieve positive outcomes and maintain stable housing. Requirements Minimum 2 years' experience in a customer-focused or housing-related role. Knowledge of welfare benefits, housing support services, and tenancy sustainment. Strong communication, report writing, and organisational skills. Ability to manage a varied caseload and work independently. Experience dealing with vulnerable customers and complex needs. Good IT skills and attention to detail. Full UK driving licence. This is an excellent opportunity for a housing professional who is passi...

Tenancy Support Officer Location: Rugby, Warwickshire Salary: £22.5 to £24.7 Umbrella Contract: Full-Time, Permanent (Hybrid 1 day a week) Driving Licence Required: Yes Make a Difference in People's Lives We are looking for a dedicated and compassionate Tenancy Support Officer to join a Housing Services team based in Rugby. This rewarding role focuses on supporting tenants with complex needs to sustain their tenancies, achieve greater independence, and improve their quality of life. As a Tenancy Support Officer, you will work closely with tenants, colleagues, and partner agencies to develop and deliver tailored support plans that help individuals overcome barriers to successful independent living. About the Role You will provide intensive tenancy support to residents living in social housing who require additional assistance to maintain their tenancy. Working as part of a multi-agency network, you will coordinate support, advocate for tenants, and ensure they can access the services and resources they need. The role combines office-based work with regular visits to tenants in their homes and the wider community. Key Responsibilities of a Tenancy Support Officer Deliver a high-quality tenancy support service to customers with complex needs. Develop, implement, and review personalised support plans with tenants. * Support customers with budgeting, money management, income maximisation, and ...

A local authority in Warwickshire is seeking a dedicated Tenancy Support Officer to provide intensive, hands-on support to tenants with complex needs, helping them sustain their tenancies and live independently within council-owned housing. You will work directly with tenants from the start of their tenancy, developing personalised support plans and ensuring they are actively engaged with the support available to them. Working closely with Housing Officers, Revenues, Customer Advice teams, and external partners, you will deliver a joined-up approach to tenancy sustainment, income maximisation, and debt management. You will also support the coordination of a Tenancy Support Assistant, helping to manage referrals and ensure effective delivery of support services in line with performance targets, council procedures, and Best Value requirements. If you have experience in tenancy sustainment, housing support, or working with vulnerable adults, and are available for an immediate 3-month contract in Warwickshire, apply today to be considered. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this