Director Of Hotel Reservations And Revenue
4 days ago
Newquay
Job Description As our Director of Revenue and Distribution you’ll be: Establishing, executing, managing and developing a distribution strategy for each brand and each hotel, connecting to the wider business and brand strategy. Creating strategies through the brand lens of the individual hotels to promote a positive brand experience and reputation. Developing a rooms revenue and pricing strategy for each brand and each property. Developing a reservations strategy that focusses on efficiency, commercial performance, guest service, optimising technology and team engagement. Supporting our executive team with new property/opportunity appraisals and ad hoc business cases as required. Providing line management to the revenue and reservations manager and performing associated management tasks. Delivering an efficient organisational structure for the revenue, distribution and reservations teams. Providing leadership/mentorship coaching and performance management to all direct reports and ensure the company wide tools are being delivered across all operational areas. Ensuring, through a strong connection with HR, that recruitment and retention levels are in line with business requirements. Taking part in wider group leadership initiatives. Driving incremental revenue and profit for the hotel using a rational, disciplined decision-making processes. Adept at managing risk. Maximising bookings with a thorough understanding of all booking channels and management of inventory, content, and rates. Managing the technical elements of pricing (rate loading, building). Establishing pricing strategies for each hotel, utilising segmentation, with an awareness of current, future, and historic, market conditions and trends. Key in leading the annual budgeting process. Establishing relevant competitor benchmarking. Delivering all relevant elements of our people and culture strategy, with an emphasis on training, events, retention, and recruitment. Ensuring a good understanding of the Group ESG strategy. Committed to ensuring managers within the Group receive up-to-date information regarding our BCorp status, commitment, and principles. Demonstrating a solid understanding of our sustainability and purchasing polices. Championing our sustainability and wellbeing initiatives. The skills you’ll be sharing with us: Analytical thinking and a methodical approach to problem solving. Experience in budgeting, allocating, and pricing strategies. Strong communication with a proactive leadership style that aligns with our brand ethos. Proven management experience. Accountability, and proactive troubleshooting skills. The ability to relay complex information effectively across teams. Commercially aware with strong organisational skills, evidenced by experience of project management. Data-focussed decision-making with an emphasis on experience in the hospitality sector. Technology focussed, with an awareness of emerging trends within finance and hospitality. An engaging leadership style that encourages collaboration, resilience, and an aspirational outlook. An interest in modern hospitality and a desire to innovate. A love for what you do, and an enthusiasm that inspires those around you. What we’ll offer you: A relaxed, professional place to work in a beautiful location Team social events throughout the year Business related performance Bonus Salary Sacrifice Pension Scheme Medical Cash Plan Death in Service Benefit EAP programme 24/7 GP access Enhanced maternity and paternity pay (based on service) Company sick pay Excellent career prospects in an ever-expanding organisation Extra annual leave when you have been with us for two years or more Team assistance scheme – a dedicated helpline for support advice on topics from mental health through to managing your finances