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  • Chillisauce Ltd
    Customer Service Executive
    Customer Service Executive
    3 days ago
    £24500 yearly
    Full-time
    London

    Job description: Are you looking for your next admin role? Do you love events? Then look no further. Chillisauce is currently looking for Customer Service Executives to work in the Customer Service Team dealing with event and activity bookings. This is a permanent role, based in Waterloo and is ideal for someone with a keen eye for detail who loves administration. The Company: Chillisauce is a high energy, dynamic and fast-growing events agency located in Waterloo. We organise package events mainly for Stag & Hen weekends that include fun and adrenaline-based activities across the UK and Europe. We book things like go-karting, quad biking, clay pigeon shooting, cocktail making, pole dancing and pampering spa days to name a few. We offer such a huge variety of events and activities to make that Hen or Stag night extra special. The Role: The Customer Service Executive will be responsible for ensuring that the events are all booked correctly with our suppliers and that our customers have a great time away without errors. You will be looking after all the administration aspects of the booking which would include confirming hotels, transfers, nightclubs, and activities. You will also be checking invoices, running reports, and solving any queries that may come up before departure. You will be utilising a variety of communication channels from email, phone, internal messaging, and online booking systems. This role is office based 5 days a week. Customer Services Team: The Customer Service team currently consists of 10 lovely people, and we are responsible for the event delivery and all administration of the business. It’s a very busy team that is dedicated to ensuring everything goes to plan. Candidate Requirements: · Excellent confident communication skills · Provide excellent customer service and a winning telephone manner · Naturally inclined to please and delight customers · A strong grasp of English language writing skills · A strong aptitude for numbers and calculating booking balances · Excellent organisation and multi-tasking skills · A strong ability to resolve all booking issues · A strong work ethic and good time management keeping · Be passionate about organising events and understand the importance of the Hen and Stag weekends · Previous successful administrative experience is essential Candidate Qualifications: The Administration Executive should be educated to a GCSE or Equivalent (Grade C or above) and ideally have at least 1 years administration experience and be used to working in a fast paced and lively environment. Employee Benefits: · Base Salary + incentives for achieving customer satisfaction targets · 20 days Holidays (increasing every year) + Bank Holidays · Lovely open plan lively office based in Waterloo · Monday to Friday 9am-5.30pm · Relaxed dress code · Opportunity to visit some of our destinations we sell · Pension arrangements · Monthly reward celebrations for delighting customers · Incentive vouchers for over performing and internal competitions To Apply: Please send CVs along with covering letter as to why you would be suitable for the role. Potential start date: 01 October 2025 Job Types: Full-time, Permanent, Office Based (Full Time) Benefits: Casual dress Company pension Employee discount Application question(s): Do you have experience dealing with customer complaints? Work authorisation: United Kingdom (required) Work Location: In person Pay: From £24,500.00 per year

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  • Hosco
    Lounge Supervisor
    Lounge Supervisor
    7 days ago
    £14 hourly
    Full-time
    Feltham

    About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

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  • Camden Tea Bar
    Sales Assistant and Bar/Tearista
    Sales Assistant and Bar/Tearista
    8 days ago
    £11–£13 hourly
    Part-time
    London

    We are a well-established business within Camden Market stocking over 120 different teas and infusions. We are looking for fun and engaging members to join our team. We have a large selection of products and it is important that team members are knowledgeable about the products and are able to engage in a friendly and informative way with the customer. Our main goal is to encourage customers to purchase tea and accessories from either our shop or online. We do this by creating a friendly and interesting atmosphere. You are there to educate the customer by listening to their requirements explaining what is on offer and then seeing if you can fulfil their requests. We are very highly rated across all platforms and it is very important for us to keep and grow this reputation of friendliness, politeness and being engaging. On Google we are rated with a perfect 5*s, Camden Tea Bar is also listed in Tripadvisors TOP 10% of cafes in the world and we want to keep it that way! What is expected? At least 2 years of retail or hospitality focused work Have a good grasp of our range of over 100 teas. Make teas, coffees and other drinks for customers. Treat the customer as you would like to be treated. Provide the customer with knowledge and advice about the teas. Attitude should be approachable and friendly. Punctual, Polite, Presentable Actively engaging customers, every customer should be greeted as you would like to be greeted when entering a shop. Make sure shop is clean, shelves dusted, floor swept, wood polished etc. Record all sales, monetary value and stock sold. The shop and all equipment should be left at the end of the day as you would like to arrive to it in the morning.

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  • Granger & Co.
    Chef De Partie - Chelsea
    Chef De Partie - Chelsea
    10 days ago
    £15–£16.5 hourly
    Full-time
    London

    Are you a Chef de Partie / CDP who loves cooking with fresh ingredients, and work with other Chef de Parties / CDPs who care about the food that they are preparing? If so, then you are the perfect Chef de Partie / CDP for Granger & Co. and you need apply to work with us. At Granger & Co we are different, we care about your development and making sure you are regularly paid isn’t a nice to have, it’s a must. So what do we give our committed and contentious Chef de Parties / CDPs: • A real work-life balance - the role allows flexibility in hours, • Working in people-focused teams who share their passion for fresh everyday food, • After two years of employment, an additional day of holiday per year of service., • Access to hundreds of perks and discounts via Hospitality Rewards memberships, along with wellbeing support & GP access., • All meals are included while you’re at work; which are fresh and wholesome., • A generous 50% staff discount at all four Granger & Co. restaurants., • Access to our training calendar – offering both support and guidance., • Enhanced Maternity Pay (subject to eligibility). Experienced Chef de Parties / CDP are what we’re gunning for but we also value: • Innate skills - we want to facilitate natural talent, • An inspiring chefs who raise the bar in all they create and possesses great attention to detail, • A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants, we demonstrate a family approach to nurturing our chefs and wanting to see them progress and succeed in our business. Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team. We cannot wait to meet you! Annual salary ranging from £35,000 to £37,000 per year, DOE

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  • Bart & Taylor
    Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    12 days ago
    £14–£16 hourly
    Full-time
    Croydon, London

    Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion, we are now looking to speak to Assistant Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Job Role: • Aid the General Manager in the day-to-day running of the business and be an integral part of the senior leadership team., • Take accountability for aspects of the business with personal KPIs and delegated tasks., • Recruit, train and retain your team, • Deliver an exceptional and consistent guest experience, • Have input on menus, suppliers, events, and new ways of working, • Maximise profitability at every level of the business whilst maintaining high standards., • Ensure full adherence to all food safety, fire, licensing, and H&S procedures, • Implement company processes and systems Benefits Include: • Up to £16ph inc Service Charge, • Free meals when you’re at work, • Discounted food and drinks in our restaurants for you and your loved ones, • 28 days’ holiday, • Internal and external training from industry experts, • Site and company events, • Regular incentives and rewards, • A realistic pathway to progression in an expanding company

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  • Royal Thames Yacht Club
    Function junior sous chef
    Function junior sous chef
    17 days ago
    £14.5–£15 hourly
    Full-time
    London

    Job Title: Function-Junior sous chef Working place The Royal Thames Yacht Club, based in Knightsbridge, is the oldest continuously operating Yacht Club in the World. It has a growing and active membership across all member categories. The Club is highly respected in the UK and internationally, winning major inter-club sailing events worldwide. The London Clubhouse is known for its excellent dining, functions and renown cellar, activity operating two bars and two restaurants serving seasonal menus selected from best suppliers. Hours: 40/45 hours per week – 5 out of 7 day including weekends Reports To Head Chef We are looking for a hard-working, dedicated individual with passion for fresh and seasonal food and dining experience. The right person should be able to work in a fast-paced environment, able to run service independently and play their part in a friendly and passionate team. Salary up to £ 15 p/h, plus staff bonus at the end of the year. Role Responsibility As a function junior sous chef you will be preparing, cooking and presenting dishes within the club’s menu standard and understand how events service works in terms of preparation and timing and be able to run event by yourself. You will be working closely with the sous chef and head chef. You will be ensuring that you maintain the higher standard of both food and hygiene in the kitchen. You will oversee orders and maintaining stock level to a correct quantity. Our ideal candidate will have • The ability to be effective under pressure, excellent communication skills (using all types of verbal and non-verbal communication techniques) and the willingness to be flexible with duties and hours of work will also be required, • Good understanding of allergens and dietary requirement, • Good understanding of food orders and stock pair level., • Have experience working in a high-quality kitchen, adhering to Health and Safety and standard operating procedure, • ‘Can do’ attitude, • Available to work at weekend and bank holidays if required., • Be passionate about cooking with a high attention to detail, • Be punctual, reliable, focused and have a positive attitude, • Have a passion for the role and keen to progress and develop within the team, • Eligible to live and work in the UK, • Personal attributes include reliability, honesty, loyalty, excellent organizational skills, an affable disposition, and the ability to demonstrate an open, attentive approach to customer service, • Level II certificate in allergens and H&S are essential, • Able to work on their own and be a team player, • Excellent knowledge and genuine passion for food, • Exceptional customer service standard, • Confident, professional, and welcoming, • Able to operate a manual handling role which does include some physical moving of large deliveries Package Description Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progressions opportunities, other benefits include: • Competitive salary, • Complimentary meals whilst on duty, • Uniform and uniform laundry, • Pension scheme, • 28 days paid holiday (including bank holidays), • Good life-work balance (close on bank holidays), • Cycle to Work Scheme, • Christmas and New Year closure (usually 10 days), • Working in a small and dedicated team with opportunities for career progression

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  • UBA
    Head of F&B
    Head of F&B
    24 days ago
    £55000 yearly
    Full-time
    Shoreditch, Hackney

    As Head of Food & Beverage, you'll lead all F&B operations at Hart Shoreditch – from breakfast service and the lobby bar to events, restaurant, and in-room dining. You’ll balance strategic thinking with hands-on leadership, creative vision with commercial discipline. This role requires someone who can bring a sense of style, purpose, and cohesion to every F&B touchpoint across the hotel. You’ll collaborate closely with the GM to drive guest satisfaction, lead commercial planning, and cultivate a strong team culture. The ideal candidate will have a background in lifestyle-led F&B venues, with experience in concept development, service delivery, financial control, and event execution. Leadership & Culture ● Lead the F&B team with confidence, clarity, and a guest-first approach ● Inspire creativity across menus, service style, and programming ● Build an inclusive, supportive & creative culture that reflects the spirit of Hart Shoreditch Operations & Standards ● Drive revenue through strategic management of commercial initiatives with the leadership team. Your creativity will inspire the team to deliver beyond set expectations. ● Have a firm grip on the P&L and take ownership over the costs of the business, always striving to find efficient solutions whilst keeping the quality high and the experience top notch. ● Work closely with the Head Chef on menu development and to ensure food quality and consistency is always where it should be ● Oversee day-to-day F&B operations, including restaurant, bar, in-room dining and events. ● Ensure consistent service quality and presentation across all outlets ● Maintain compliance with H&S, licensing, food hygiene, and financial protocols ● Manage systems including POS, stock, reporting, and rotas Commercial & Financial ● Drive revenue through creative F&B strategy, programming, and offer design ● Monitor COS, labour, and operational costs – target profitability across all services ● Support budgeting, forecasting, and P&L accountability in partnership with GM

    Immediate start!
    No experience
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  • Royal Thames Yacht Club
    Chef de Partie
    Chef de Partie
    17 days ago
    £13.5–£14 hourly
    Full-time
    London

    Job description: Chef de Partie Working place The Royal Thames Yacht Club, based in Knightsbridge, is the oldest continuously operating Yacht Club in the World. It has a growing and active membership across all member categories. The Club is highly respected in the UK and internationally, winning major inter-club sailing events worldwide. The London Clubhouse is known for its excellent dining, functions and renown cellar, activity operating two bars and two restaurants serving seasonal menus selected from best suppliers. Hours: 48 hours per week – 5 out of 7 day mainly Monday to Friday Reports To Head Chef We are looking for a hard-working, dedicated individual with passion for fresh and seasonal food and dining experience. The right person should be able to work in a fast-paced environment and play their part in a friendly and passionate team. . Salary £13.50 to £14 based on experience, plus staff bonus at the end of the year Role Responsibility As a chef the partie you will be preparing, cooking and presenting dishes within the club’s menu standard. You will be helping any junior chefs in the kitchen if needed. You will be working closely with the sous chef and head chef including dish and menu input. You will be ensuring that you maintain the higher standard of both food and hygiene in the kitchen. Our successful candidate will have • The ability to be effective under pressure, excellent communication skills (using all types of verbal and non-verbal communication techniques) and the willingness to be flexible with duties and hours of work will also be required, • Have experience working in a high-quality kitchen, adhering to Health and Safety and standard operating procedure, • ‘Can do’ attitude, • Be passionate about cooking with a high attention to detail, • Be punctual, reliable, focused and have a positive attitude, • Have a passion for the role and keen to progress and develop within the team, • Eligible to live and work in the UK, • Personal attributes include reliability, honesty, loyalty, excellent organizational skills, an affable disposition, and the ability to demonstrate an open, attentive approach to customer service, • Level II certificate in allergens and H&S are essential, • Able to work on their own and be a team player, • Excellent knowledge and genuine passion for food, • Exceptional customer service standard, • Confident, professional, and welcoming, • Able to operate a manual handling role which does include some physical moving of large deliveries Package Description Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progressions opportunities, other benefits include: • Competitive salary, • Complimentary meals whilst on duty, • Uniform and uniform laundry, • Pension scheme, • 28 days paid holiday (including bank holidays), • Good life-work balance (open mainly Monday to Friday), • Cycle to Work Scheme, • Christmas and New Year closure, • Working in a small and dedicated team with opportunities for career progression

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  • Protein, mate
    Back of House Team Member
    Back of House Team Member
    26 days ago
    £12.4 hourly
    Full-time
    London

    We’re open and building our dream team! We're looking for great people to join us in the back of house. If you bring good energy, strong instincts, and an eye for detail, we’d love to connect. Who we are: We’re here to reshape the take-away experience with thoughtfully curated, seasonal menus made with care. From protein-packed tray bakes and sweet treats to smoothies, coffee, and more, everything we serve is intentional. Our space is warm, inclusive, and designed to be a calm inner-city retreat. The Role(s): We’re hiring kitchen champions, and all-rounders who know how to keep things moving with a calm head and good chat. Experience helps, but attitude goes further. So, who are we looking for? Someone who: Knows how to bring the energy without bringing the ego Is curious, calm, and cool under pressure Can hold their own in fast-paced service with a smile Loves food, people, and good vibes in equal measure Believes being intentional is the ultimate flex What’s in it for you: Fresh, protein-packed meals on shift Coffee?! On us. Your birthday? That’s a day off, mate Staff discounts Monday to Friday schedule No late shifts Staff parties and food training sessions to keep it fun and fresh Sound like your kind of team? Hit us up with a quick intro and why you’re interested. Protein, mate Optimal Provisions

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    No experience
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  • My Hiro: Hidden secrets
    General Assistant
    General Assistant
    1 month ago
    £13.85–£14 hourly
    Full-time
    London

    Pay: £13.85-£14.00 per hour Job description: About us We're on a mission to half the price of cooked food by any means necessary. Only apply if this is a mission you're on board with! Our first product ... Imagine if KFC and Itsu had a baby... ...it would probably be our crispy rolls. Viral on TikTok, you check it out yourself. And now you have the opportunity to join this growing business in its early days! • Cheerful with customers, • Speedy with new skills (sushi rolling!),, • and a clean freak in the kitchen (not scared of a scrub).

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