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Data and Insights Analyst Cambridge (hybrid, with flexible home working) £45,000 Permanent ¦ Full-time Hours: 37 hours per week About the role This is an exciting time to join Hundred Houses Society (HHS). We are looking for a Data & Insights Analyst who will strengthen how we use data to improve services, support and demonstrate compliance, and deliver better outcomes for our customers. You will use your strong analytical and insight-driven skills to lead improvements in the quality, accuracy and accessibility of our data and develop clear and reliable reporting which will provide practical insights that support service improvement and regulatory compliance. Working closely with teams across Customer Services, Property, Housing, Finance and ICT, you will help us improve the quality, accessibility and interpretation of operational data. This is a great opportunity to make a real difference in a small, collaborative organisation where your work has visible impact. About you We welcome applications from people who can demonstrate: • Experience in business analysis, service improvement or change roles, • Strong analytical and problem-solving skills, • Proficiency in Excel and at least one BI/reporting tool (Power BI desirable), • Ability to analyse complex data and communicate clear, actionable insight, • Experience mapping and improving processes, • Experience working in a customer-focused environment, • Ability to interpret data for nontechnical audiences, • Inclusive, values-driven approach, aligned with social housing, • Strong organisational and time-management skills Desirable • BCS Business Analysis certification (or willingness to work towards this)., • Familiarity with Civica Cx, SQL, Power BI or similar tools., • Experience working in housing, public sector or regulated environments., • Experience supporting digital or systems change, or facilitating workshops or training. Why join us? We’ve held Investors in People Gold accreditation since 2020, reflecting our commitment to inclusivity, wellbeing, learning and professional growth. Joining us means being part of a collaborative organisation focused on continuous improvement and making a real difference. Benefits • 28 days annual leave (excluding bank holidays, pro-rated for part-time staff), • Option to buy/sell up to 5 days’ annual leave, • Private health insurance, • Employee discount scheme, • Defined contributions pension scheme (matched from 4% to 10%), • Employee Assistance Programme, • Life assurance, • Strong focus on learning, development and wellbeing, • Plus, more when you join! Please note that Basic DBS clearance is required for this role. Inclusion and Diversity We welcome applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace. All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010. We are committed to ensuring a fair, inclusive and accessible recruitment process for everyone and welcome discussions about flexible working arrangements. We welcome discussions regarding reasonable adjustments at any stage of the recruitment process.

Senior Business Systems Analyst £60,000-£70,000 | Cambridge (Hybrid) REED Technology are supporting a rapidly scaling global SaaS organisation in Cambridge who are seeking an experienced Senior Business Systems Analyst. This pivotal role focuses on optimising and scaling core business systems across Finance, Sales, Marketing, Customer Success and Operations. The position is ideal for a Salesforce-focused systems professional who enjoys cross‑functional collaboration, tackling complex operational challenges, and delivering scalable, future‑proof systems solutions. The Role You will partner with senior business leaders to translate operational and financial requirements into effective systems solutions, ensuring platforms such as Salesforce and supporting business systems evolve in line with organisational growth. Key Responsibilities: Lead stakeholder discovery sessions and end‑to‑end process reviews Produce clear current‑state and future‑state documentation Identify opportunities for automation, efficiency and scalabilitySalesforce Administration: Own day‑to‑day Salesforce configuration, automation (Flows), reporting and data management Manage permissions, data integrity and user support Deliver enhancements for Sales, Marketing, Finance and Customer Success teamsBusiness Systems & Integrations: Support optimisation of ERP, integration tools and collaboration platforms Contribute to the systems roadmap and assist with UAT, testing and release cyclesData, Reporting & Financial Insight: Develop dashboards and analytics across business systems Support FP&A activities including budgeting, forecasting and KPI reporting Promote strong data governance and cross‑system consistencyTeam Support: Provide mentorship to a Junior Business Systems Administrator Support workload prioritisation and ensure quality deliverySkills & Experience Strong background as a Business Systems Analyst or Salesforce Administrator Hands‑on Salesforce administration experience (Admin certification preferred) Experience supporting FP&A, budgeting cycles, SaaS metrics and forecasting Excellent analytical, problem‑solving and stakeholder‑management skills Ability to translate business requirements into scalable systems solutionsDesirable: Exposure to ERP platforms (e.g., NetSuite) Experience with Celigo or similar integration tools Familiarity with Power BI, Power Automate, Jira or Confluence Understanding of APIs and system integrationsCandidates must have the right to work in the UK (no visa sponsorship). If you're a systems-focused professional with strong Salesforce expertise and financial systems exposure, this is a fantastic opportunity to take ownership of critical platforms within a growing SaaS business. Apply now to learn more