Job Description: We are looking for a highly organized and proactive Administrative Assistant to manage and streamline our office operations. The ideal candidate will possess excellent administrative skills, attention to detail, and the ability to handle multiple tasks efficiently. This role is essential in ensuring the smooth functioning of our daily operations, supporting various departments, and contributing to our overall success. Key Responsibilities: Office Administration: Manage daily office operations, including scheduling meetings, handling correspondence, and maintaining office supplies. Coordinate appointments, travel arrangements, and logistics for the team. Organize and maintain physical and digital files, ensuring all records are accurate and up-to-date. Prepare and distribute internal communications, memos, and reports as needed. Assist in onboarding new employees by preparing necessary documentation and facilitating orientation. Customer Support: Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Assist in managing customer orders, returns, and exchanges to ensure a positive shopping experience. Collaborate with the customer service team to resolve any issues or concerns effectively. Data Management: Maintain and update databases, ensuring data integrity and confidentiality. Generate and analyze reports to support business decisions and identify areas for improvement. Utilize Microsoft Excel to create spreadsheets, track inventory, and manage sales data with precision. General Administrative Tasks: Handle incoming and outgoing mail, packages, and deliveries. Assist in organizing company events, meetings, and team-building activities. Perform general clerical duties such as photocopying, scanning, and filing documents. Benefits: Competitive salary and performance-based incentives. Flexible working hours and remote work opportunities. Employee discounts on our exclusive fragrance products.
Advertising and Marketing Executive Employer: The Massage Therapy Centre Location: London, UK Employment Type: Full-Time Role Overview We are looking for a dynamic, creative individual to lead our advertising and marketing activities. The ideal candidate will have a strong background in digital marketing and a passion for promoting wellness services. You will be responsible for creating and delivering engaging campaigns, managing our online presence, and developing strategies to attract and retain clients. Key Responsibilities · Develop and implement digital and print marketing campaigns · Manage and grow our social media platforms (Instagram, Facebook, etc.) · Improve SEO and online visibility for our website and services · Plan and deliver email marketing and client communication strategies · Create and update content on the website and blog · Design promotional materials and seasonal wellness offers · Monitor analytics and campaign performance to improve outcomes · Ensure brand consistency across all channels · Collaborate with internal staff and therapists to align campaigns with client needs Essential Requirements · Degree in Marketing, Communications, or a related discipline · At least 2 years of experience in a similar marketing or advertising role · Strong written communication and content creation skills · Proficiency in SEO, Google Ads, Meta Business Suite, Canva, Mailchimp, and WordPress · Ability to work independently and manage multiple campaigns Skills · Background in health, wellness, or lifestyle marketing · Basic graphic design or video editing skills · Familiarity with local community outreach and partnership-building What We Offer · A supportive and professional working environment · Opportunities for growth and creative input · Staff discounts on treatments · Flexible working arrangements where possible · Training and development opportunities