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  • Head of Operations
    Head of Operations
    2 days ago
    Full-time
    Bristol

    The Opportunity On behalf of our client, a leading provider in the property and professional services sector, we are seeking an experienced Head of Operations to join their senior leadership team. This is a critical role accountable for the effective, efficient, and scalable delivery of operational services. You will ensure teams, systems, and processes are aligned to both current and future business needs, ultimately driving speed, certainty, and transformation across the organization. As a senior leader, you will provide strong operational direction, embed industry best practices, and drive continuous improvement, all while protecting a distinctive, supportive team culture and enabling sustainable growth. Key Responsibilities • Operational Performance: Own and lead day-to-day operations, ensuring service levels (SLAs), productivity metrics (KPIs), quality standards, and customer outcomes are consistently achieved., • Strategic Translation: Translate broad business strategy into clear, actionable operational plans, priorities, and performance measures., • Governance & Oversight: Establish effective governance frameworks, reporting rhythms, and performance oversight to rigorously track delivery, risks, and outcomes., • Team Leadership: Build, lead, and develop high-performing operational teams, establishing clear accountability, capability building, and robust succession planning., • Continuous Improvement: Drive process transformation across systems and ways of working, prioritizing scalability, efficiency, automation, and risk mitigation., • Financial Acumen: Partner closely with Finance and senior stakeholders to manage operational budgets, control costs, and deliver maximum value., • Cross-Functional Collaboration: Embed a customer-first mindset across operations and build strong, collaborative relationships across Sales, Product, Technology, Finance, and HR. About You You are a pragmatic, people-focused, and results-driven operational leader with a proven track record in complex, service-led environments. You bring the confidence to champion change, lead cross-functional initiatives, and make data-informed decisions. Required Experience & Skills: • Senior Leadership: Proven track record in a senior operational leadership role, ideally within a high-volume, service-led, or regulated environment., • Performance Management: Hands-on experience owning and delivering against strict SLAs, KPIs, and quality customer outcomes., • Change & Transformation: Demonstrated experience leading process improvement, automation, or large-scale change initiatives., • Commercial Acumen: Strong financial literacy, including budget planning, forecasting, and cost management., • People First: Exceptional ability to lead, motivate, and develop high-performing teams while modeling inclusive, values-led leadership., • Stakeholder Management: Highly developed communication skills with a knack for working cross-functionally across complex organizational structures., • Industry Sector (Highly Desirable): Experience within conveyancing, property, or adjacent professional services sectors is highly advantageous, alongside strong data analysis and reporting capabilities. What Our Client Offers Our client believes in fostering a friendly, dynamic, and collaborative culture where bold ideas and active curiosity are valued. To support your well-being and career growth, they offer a comprehensive benefits package: • Salary: Competitive salary (dependent on experience), • Generous Holiday Allowance: 25 days’ holiday plus bank holidays, with the option to opt for up to 5 additional unpaid leave days per year., • Annual Lifestyle Allowance: £300 to spend on an activity or hobby of your choice., • Pension Scheme: Matched up to 6% for the first 3 years, and up to 10% thereafter., • Private Health Insurance: Comprehensive healthcare provided by Vitality., • Group Income Protection Scheme: Added peace of mind for long-term health., • Well-being & Flexibility: Cycle to Work and Gym Flex schemes, family-friendly policies, and hybrid working patterns., • Growth & Development: Access to internal coaching, mentorship, and a strong organizational focus on targeted training and career progression., • Community: Matched funding for your personal charitable fundraising efforts.

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  • Chef
    Chef
    15 days ago
    Full-time
    Broadmead, Bristol

    Chef – Food Court Opportunities Bristol City Centre – BS1 Full-Time We are currently recruiting experienced Chefs to join our brand-new, high-footfall international food court in Bristol city centre. This is an exciting opportunity to work in a fast-paced food environment alongside a curated mix of food vendors and independent brands. Whilst we are particularly interested in Asian cuisines such as: • Chinese, • Japanese, • Korean, • Thai, • Malaysian, • Filipino, • Sri Lankan, • Vietnamese, • Asian Fusion —we also warmly welcome chefs from all other cuisines and backgrounds, including Middle Eastern, Turkish, Mediterranean, Caribbean, African, Latin American, European, and modern fusion concepts. What We’re Looking For • Previous chef or kitchen experience required, • Ability to work in a busy service environment, • Strong teamwork and communication skills, • Passion for food and consistency in quality, • Food hygiene certification, • Right to work in the UK What We Offer • Competitive pay based on experience, • Flexible working arrangements, • Opportunity to grow with a new food court concept, • Central Bristol location with strong footfall, • Friendly and energetic working environment About Us We are a growing food and lifestyle business launching a new international food court in Bristol city centre, bringing together a hand-selected mix of exciting food concepts and cuisines under one roof. Our aim is to create a vibrant destination for great food, culture, and community. If interested, please apply through Job Today with your CV and a short introduction about your experience.

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