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Job overview To provide a consistent professional approach to all customers through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins. Main responsibility as customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. A restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities Costs and efficiency: To minimise wastage at all opportunities Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity To actively promote an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Customer relations: To liaise positively with the guest ensuring all their needs and requirements are met To ensure product knowledge on Hotel products and services is up-to-date at all times To respond in a pro-active manner to guest feedback for positive and negative comments To feedback to the sales teams in a constructive manner for service improvements To ensure personal and Team presentation is of the highest standards at all times to project a professional image to customers To support the Manager with a system of Quality Standards to ensure the Team is providing a consistent approach to customer service within the department Operational requirements Restaurant Supervisor Responsibilities: Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality and service. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Monitoring the restaurant’s cash flow and settling outstanding bills. Reviewing customer surveys to develop and implement ways to improve customer service. Resolving customer complaints in a professional manner. To prepare restaurant as required to the correct standard To ensure all equipment is correctly installed and in good working order To adhere to all Health and Safety Requirements as required by the Hotel To be responsible to the prompt and efficient delivery of refreshments and meals as required by the customer To ensure the cleanliness of the department is maintained through the allocation of the duties and cleaning rosters To be responsible for the set-up, running and clearing of an event as required. To serve at private dinner functions To adhere to the requirements of the Data Protection Act at all times Computerised and manual storage systems are maintained in line with the Hotel procedures To adhere to all the requirements under the Food Hygiene and Liquor Regulations To ensure all maintenance issues are reported according to the Hotel procedures To undertake tasks in other departments when required Team Requirements To allocate tasks within the shift to ensure all operational requirements are met To maintain regular and effective communication within the Team by attending daily briefing sessions and departmental meetings as required To identify training needs throughout the department communicating with the Manager to meet the training need To provide coaching and on-the-job training as identified, especially for new employees To create an environment which promotes employee morale and encourages the Team to have high levels of productivity To ensure all Hotel personnel policies and procedures, and employment law are observed at all times Performance Indicators Customer Feedback Complaints and Compliments Completion of tasks on shift Team feedback 1:1 with Manager We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:

· Conduct one-on-one or group sessions to explore career goals, interests, skills, and personal circumstances. · Help individuals identify suitable career options and make decisions about education or employment. · Provide interview coaching and support with job-search strategies. · Organize careers fairs, workshops, employer talks, and networking events. · Use assessments, questionnaires, and interview techniques to determine aptitudes and interests. · Assist in setting realistic and achievable goals, timelines, and steps to success Also assist to choose appropriate and market-oriented education courses for higher studies · Track client progress and review action plans as needed. · Maintain accurate and confidential records.

We are looking for a Strength & Conditioning Coach to join our exciting team at Zone Six – Health & Performance, Loughton, Essex. We are an ambitious, experienced multi-disciplinary team of sports medicine and injuries specialists including physiotherapists, massage therapists and experienced performance coaches. Our teams experience includes 10 seasons in the Premier League, with boxing champions, Olympians across professional sports and around the world. Our experience in elite sport has inspired us to be able to provide a similar service to our clients, striving to bring the highest level of elite care, normally provided to athletes. We have a new facility in Loughton fully equipped with everything you’ll need including a gym, as well as an opportunity to work alongside and cross-refer with our physiotherapists. The candidate will work together with our highly experienced Lead Performance Coach and their primary responsibility will be contributing to, and delivering our semi-private personalised coaching programme, THE Z6 CLUB, in sessions of up to 6 clients. We expect the candidate to be able to drive with each client: progression, good form, encouragement and bringing an energetic can-do atmosphere to the gym. We would like the candidate to have the following skills and experience: • Relevant personal training / strength & conditioning qualification • Fully insured with up-to-date enhanced DBS • Experience in planning and delivering progressive programmes • The desire to provide a high standard of service to every client in order to maintain and prove the high standards of ZONE SIX We would like the candidate to have the following personal attributes: • a desire to generate business through initiative and by working within a team • be self-motivated, reliable, professional and able to build relationships • enjoys working with a fun, motivated team • innovative in ways of improving how we work as a team • strong communication skills – communicating with clients, other members of the team and external contacts • strong IT skills using our online system and booking in clients as necessary • enjoys helping clients achieve their goals We are passionate about knowledge sharing and personal development of which you’d get the opportunity to continue this with us. We are looking for a coach to join us at ZONE SIX on a part time basis. The role may include peak times, early morning or evenings. Saturday morning availability is also desirable. The position will be on a self-employed basis on set hours with the ability to pick up additional 1:1 and group coaching hours, with an income dependent upon experience. You will have use of the gym facilities. Hours and income will be discussed at interview.