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About the Role Were looking for a strategic and hands on Director of Professional Services to build and scale a world-class implementation and onboarding organisation. This is a high-impact leadership role where youll own the full customer journey from contract signature through to go live, ensuring customers realise value quickly and effectively. Youll lead a growing team, own the Professional Serv... ZIPC1_UKTJ

Residential Service Manager Sale, Manchester £31,500 per annum increasing to £34,694 after successful completion of 6-month probation. Permanent, Full Time (37.5 hours per week on a shift system – 5 days a week) Additional payment of £30 per night for the on-call cover duties. Here at Stockdales, we endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment. We are seeking an experienced and motivated Residential Service Manager to support the Registered Manager in delivering high-quality, person-centred care. You will ensure services are safe, effective, compliant and continuously improving, meeting the requirements of the Health and Social Care Act 2008, Care Act 2014, and CQC standards. The role involves maintaining strong safeguarding practices, overseeing audits and quality monitoring, and ensuring accurate documentation, care planning, risk assessments, and regulatory compliance, while promoting dignity, independence, and positive outcomes for the people we support. You will take responsibility for the day-to-day operational delivery of services, including safe staffing through effective rota and workforce planning, recruitment, supervision, appraisal and staff development, while working to reduce reliance on agency staff. A key part of the role is ensuring robust communication with families, professionals, commissioners and multidisciplinary teams, alongside maintaining high standards of health and safety, medication management and overall service coordination. You will also play an active role in inspections, Annual Provider Reviews, safeguarding processes and continuous quality improvement. Working closely with senior management, you will support service development and growth by managing referrals and vacancies, contributing to service improvement projects and producing performance reports against KPIs and SLAs. You will ensure services are well-led, financially efficient, and aligned with organisational values and policies. About You • Level 4 QCF in Care or equivalent/higher or be close to completion, with a Level 4 Diploma in Leadership for Health and Social Care (or equivalent), • Experience in a management role, including supporting or deputising for a Service or Registered Manager, with strong leadership skills, • Sound knowledge of health and social care legislation, CQC requirements, care policies, safeguarding, risk management and multi-agency working, • Experience writing and reviewing risk assessments, support plans, audits, quality monitoring reports and completing supervision and appraisals to a high standard., • Experience in rota management and workforce planning, • Strong communication, organisational and time management skills, with excellent attention to detail and the ability to work both independently and collaboratively., • Proficient IT skills, including experience using online care management systems and confidence in learning new systems and technologies., • A full driving licence and access to a vehicle About Us Stockdales is a local charity based in Sale, just south of Manchester City Centre. We have over 70 years’ experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club. Check out our website to see what we do! What you will receive whilst working for us: • 28 days holiday per year pro rata inclusive of bank holidays, • Increased holiday entitlement with service, • Pension Scheme, • Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids., • Life Insurance Scheme (after 6-month probation), • Excellent internal and external training offered., • Monthly staff prize draw, • Cycle to work scheme, • Access to Wage Stream

Residential Assistant Manager Sale, Manchester £28,188 - £29,355 per annum-Once 6m probation is passed Permanent, Full Time (37.5 hours per week on a 24hrs shift system) Additional payment of £30 per night for the on-call cover duties. Here at Stockdales, we endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment. We are seeking a compassionate and motivated Residential Assistant Manager to help deliver high-quality, person-centred support while assisting with the day-to-day leadership of the service. Working alongside the Service Manager, you will support the smooth running of the home, maintain high standards of care, safety and compliance, and act as a positive role model for the team. The role includes leading and mentoring staff, supporting rota management and administrative tasks, contributing to audits and quality monitoring and ensuring care plans, risk assessments and records are accurate and up to date. You will promote best practice in safeguarding, support compliance with CQC and relevant legislation and help develop a skilled and confident team through training and guidance. You will work closely with families and professionals to support people’s health, wellbeing and independence, while responding calmly and effectively in a range of situations. The role may include supporting people in the community, undertaking clinical duties once trained and assisting with transport where required. About You • Experience in residential care (1+ year in a senior/supervisory role), • NVQ Level 3 in Residential (Level 5 desirable or willingness to work towards it), • Strong understanding of safeguarding and relevant legislation, • Effective leadership and communication skills, • Full UK driving licence and access to own vehicle., • Flexible and resilient approach to work, • Good working knowledge of Microsoft Office (Word & Excel), • A full driving licence and access to a vehicle About Us Stockdales is a local charity based in Sale, just south of Manchester City Centre. We have over 70 years’ experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club. Check out our website to see what we do. What you will receive whilst working for us: • 28 days holiday per year pro rata inclusive of bank holidays, • Increased holiday entitlement with service, • Pension Scheme, • Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids., • Life Insurance Scheme (after 6-month probation), • Excellent internal and external training offered., • Monthly staff prize draw, • Cycle to work scheme, • Access to Wage Stream

Part time - 21 hours To enhance our current provision and to ensure our customers are receiving a consistent and high level of support both on scheme and in the community, we are looking for a Wellbeing Co-Ordinator to work alongside our current team. The primary duties of our Wellbeing Co-Ordinator is to arrange groups and activities which residents can engage with and develop their independence in the community; promoting independence and getting them ready to move into their own accommodation. You will also be expected to liaise with our community investment team as well as external providers to source funding and support for internal activities. There will also be an expectancy to work alongside the wider team to adhere to customers support plans, particularly around community integration and ensuring customers feel confident to move into independent living from supported accommodation. You will also need to be trauma informed and have experience of working with people with multiple and complex needs as there will be a need to work with our customers to ensure activities are co-produced. Who we are looking for; • You will be a flexible and dedicated team member who has a desire to deliver high quality services in line with the Independence and Wellbeing framework and principles., • You will have experience of gaining funding from various streams, both internally and externally, • You have an ability to engage customers, both within our schemes and the communities which we live, ultimately promoting their strengths; resulting in the confidence to move on and live independently., • As an activities coordinator, you will be outgoing and engaging with our residents, encouraging them to feedback what activities they would like to be facilitated at the scheme and exploring future opportunities, • You will have a good understanding of Safeguarding; ensuring concerns are dealt with promptly and in line with policies and procedures, • Using a multi-agency approach, you will ensure appropriate action is taken to adequately manage any presenting risks, working with the wider team to feedback any ongoing concerns, • Promoting activities and developing promotional materials and advertising events to our residents, • Keeping track of activity-related records and reports, noting trends and what is getting the best response from our residents, • You will have a person centred approach and a strong ability to understand complex situations, with the knowledge base to access relevant support services., • You will have high level of resilience with a positive, customer focused approach. What we need from you; • A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing, • A passion to advocate on behalf of people and communities, • Respecting professional boundaries and conducting yourself and a professional manner at all times., • To be professional and work with integrity, inclusivity and respect for diversity;, • Knowledge of coordinating activities; coupled with experience of facilitating group activities and workshops., • Experience of using a strength-based approach to assist customers to achieve their goals., • Experience of developing promotional materials and advertising events, • Experience of monitoring the effectiveness of activities and programs, • Experience of engaging with customers with multiple, complex needs., • Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service., • Experience of administration and recording, with an in depth understanding of confidentiality., • Ability to engage and to build relationships with partner agencies and external stakeholders, utilising a multi-agency approach to support., • Ability to act as an Ambassador for Great Places and the service., • Experience of implementing safeguarding procedures to protect vulnerable people., • Demonstrable coaching skills in promoting independence., • Experience of Microsoft Office applications, with a good level of IT literacy. What we give you in return for your hard work and commitment • Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places), • WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members, • The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’, • Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List) Closing date: 19th May 2026 Shortlist date: 20th May 2026 Interview date: TBC

You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you’ll be doing • You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement ;, • You will encourage feedback from customers, recording and responding to any complaints and compliments;, • You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with Great Places procedures;, • You will actively ensure the security of the building, conduct health and safety inspections, and report communal repairs through appropriate channels., • You will follow financial procedures and take responsibility for all monies held and received;, • You will be responsible for communal cleaning and void cleaning, along with the wider team. What you’ll need • Qualified to minimum level 2 in English and Maths, • Evidence of IT skills, • Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner., • The ability to develop, and project, a positive image of Great Places through interpersonal, written and verbal communication skills., • Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail., • Effective liaison with colleagues and other stakeholders to give or find information to resolve problems., • Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment • Pension¦DC Scheme (up to 10% contribution from both colleague and Great Places), • WPA¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members, • The Market Place¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Annual Leave¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’, • Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates ., • Wage Stream¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List).

Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with customers to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework What you’ll be doing • To assist our customers to identify their strengths, development needs and risks to jointly develop a plan to build on or address these, including coaching and assisting customers to achieve greater independence;, • To assist customers to access other agencies and their services and the services within the wider community;, • To attend and co-ordinate Multi Disciplinary Teams (MDT’s) alongside other professionals such as Adult Social Care and Safeguarding to make joint decisions around the best care and support for customers., • To coach and assist customers to maintain their occupancy agreement and fully understand their responsibilities;, • To encourage feedback from customers, recording and responding to any complaints and compliments;, • To ensure safeguarding concerns are dealt with promptly and in line with guide lines and appropriate action is taken;, • To be responsible for tenancy management, including voids, reporting repairs / maintenance, allocations, lettings process, rents, aids and adaptations, ASB and challenging behaviour and breaches of occupancy agreements;, • To carry out any Health and Safety duties as directed by the Housing and Wellbeing Manager and adhere to Great Place’s Health and Safety procedures; What you’ll need • Relevant professional qualifications/ memberships (Institute of Customer Service qualification) OR willing to study towards, • Qualified to minimum level 2 in English and Maths What we need from you • You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects., • Empathy with our tenants and residents and willingness to deliver exceptional customer service;, • Experience of working in Housing Management is desirable., • Experience of using a strength based approach to assist customers to achieve their goals is desirable., • Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service., • The ability to develop and project a positive image of Great Places through personal, written and verbal skills., • Experience of administration and recording procedures, with an in depth understanding of confidentiality., • Ability to engage and to build relationships with partnering or potential partner agencies or organisations., • Experience and understanding of safeguarding., • Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail., • Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems., • Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem., • Demonstrable coaching skills in promoting independence., • Use of the relevant range of Microsoft Office applications What we give you in return for your hard work and commitment • Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places), • WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members, • The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’, • Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates ., • Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List).

You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you’ll be doing • You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement;, • You will encourage feedback from customers, recording and responding to any complaints and compliments;, • You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with Great Places procedures;, • You will actively ensure the security of the building, , conduct health and safety inspections, and report communal repairs through appropriate channels., • You will follow financial procedures and take responsibility for all monies held and received;, • You will be responsible for communal cleaning and void cleaning, along with the wider team. What you’ll need • Qualified to minimum level 2 in English and Maths, • Evidence of IT skills, • Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner., • The ability to develop, and project, a positive image of Great Places through interpersonal, written and verbal communication skills., • Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail., • Effective liaison with colleagues and other stakeholders to give or find information to resolve problems., • Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment • Pension¦DC Scheme (up to 10% contribution from both colleague and Great Places), • WPA¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members, • The Market Place¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Annual Leave¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’, • Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates ., • Wage Stream¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List).

Were looking for a detail-oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, youll play a hands-on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent... ZIPC1_UKTJ

🚀 Business Development Representative (BDR) IRIS Software Group | Manchester No experience needed — full training provided! IRIS Software Group is one of the UK’s largest privately held software companies and a global leader in mission-critical payroll, HR, accountancy, and education software. We support over 100,000 customers in 135 countries, and we’re growing fast. We’re looking for a motivated, outgoing, and ambitious BDR to join our high-performing sales team. If you love speaking to people, are curious about tech, and want a career with real progression — this is your launchpad 🚀 🌟 What You’ll Be Doing • 📞 Reaching out to businesses through calls, emails, LinkedIn, and events, • 🤝 Speaking with potential customers to understand their needs, • 🎯 Qualifying leads and booking meetings for our Account Executives, • 💡 Learning the ins and outs of our HR, payroll, and accountancy products, • 📊 Updating the CRM with activity and insights, • 🤝 Working closely with the wider sales and marketing teams, • 🚀 Hitting monthly goals for outreach and meetings booked ✨ What We’re Looking For (No Experience Needed!) • 🔥 Positive, energetic attitude, • 🗣️ Confident communicator — you enjoy speaking with people, • 🌱 Willingness to learn and take on feedback, • 🎯 Driven, motivated, and excited by targets, • 📞 Comfortable picking up the phone, • 🤝 Team player with a collaborative mindset, • 💻 Basic computer skills — we’ll train you in everything else! No sales experience? No problem. If you bring the attitude, we’ll teach you the rest 🙌 📈 What You’ll Gain • 🧑 🏫 Full training in sales, outreach, tech products & CRM systems, • 💰 Competitive salary + uncapped commission, • 🧗 ♀️ A clear progression path to Senior BDR, Account Executive, or Marketing, • 🌍 Experience with one of the UK’s leading software companies, • 🎉 A supportive, fun, high-energy sales culture, • 🏡 Hybrid working options, • 📚 Ongoing coaching & development through IRIS’s learning pathways 💥 Why It’s Exciting You’ll be the first person many businesses meet from IRIS, opening doors and helping companies modernise how they run payroll, HR & accounting. This role is the perfect stepping stone for anyone who wants a career in tech, sales, or business — no background required.

🚀 Sales Development Executive – IRIS Software Group (Manchester) 🚀 💼 Ready to take your sales career to the next level? At IRIS Software Group, we’re looking for a high-energy, results-driven Business Development Executive to join our growing team in Manchester. If you thrive in a fast-paced, target-driven environment and love building relationships, this role is for you! What You’ll Be Doing: 📞 Driving new business by reaching out to potential customers and introducing them to our industry-leading solutions. 💡 Identifying opportunities for cross-selling and upselling to maximize revenue. 🤝 Working closely with marketing and sales teams to develop call campaigns and customer outreach strategies. 📈 Managing inbound sales inquiries, providing expert product advice, and closing deals. 🎯 Hitting and exceeding targets while building a strong pipeline of opportunities. What We’re Looking For: ✅ 360 sales experience - B2C OR B2B ✅ A confident communicator with strong persuasion and negotiation skills ✅ Self-motivated, energetic, and target-driven ✅ A team player who thrives in a dynamic sales environment ✅ End to end / Full sales cycle experience - Lead generation through to closing 📍 Location: Manchester (Monday - Friday, office-based) 💥 Ready to make an impact and earn BIG? Apply now! 🔥

Customer Success Business Partner Manchester, Slough or Leeds (Hybrid 2-3 days a week in office) Competitive + Commission Permanent full time We are looking for an experienced Customer Success Business Partner (CSBP) to join IRIS Software Group, supporting our market-leading accountancy software portfolio. As a CSBP, you will act as a trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within the Customer Success Department, you will collaborate closely with Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experiences for our most valuable accounts. Key Responsibilities • Manage a portfolio of VIP customers, overseeing all products and solutions across each customer’s IRIS accountancy software portfolio, typically supporting customers with annual spend in excess of £50,000., • Develop strong, trusted-advisor relationships with customers and strategic partners, including senior stakeholders, to understand their goals and guide them towards successful outcomes., • Act as the primary point of contact for customers, strategically managing day-to-day communication, coordinating IRIS resources, and owning issue resolution and escalations., • Oversee the end-to-end customer journey, including onboarding, implementation, Go Live Reviews, adoption, and ongoing optimisation to ensure rapid time to value., • Drive product adoption, customer satisfaction, retention, renewals, expansion, and advocacy by aligning IRIS solutions to customer needs., • Maintain a deep and continually developing understanding of IRIS products, services, and roadmaps, advising customers on the most relevant features and best practices., • Create, maintain, and deliver Customer Success Plans for each customer and partner, using Customer Tracker dashboards and Gainsight to monitor customer health, create Calls to Action, and manage risk., • Deliver Quarterly Business Reviews (QBRs) in collaboration with Account and Channel Managers to review performance, value delivered, and future opportunities., • Review adherence to operational SLAs and ensure appropriate success plans are in place to address any areas of non-compliance., • Act as the voice of the customer, providing structured feedback to internal teams to improve products, services, and the overall customer experience., • Support NPS and customer survey processes, ensuring customers are aware of and engaged with feedback initiatives., • Maintain a strong understanding of customer contracts, subscriptions, and terms and conditions to maximise value for both the customer and IRIS., • Identify upsell and cross-sell opportunities and contribute to lead generation in partnership with Sales and Channel teams., • Deliver Customer Success KPIs, including time to value, retention, lifetime value (LTV), and growth. Experience & Qualifications Essential • 4+ years’ experience in Customer Success, Account Management, or a similar customer-facing role, • Proven ability to manage multiple strategic customers concurrently, • Strong project management and organisational skills, • Excellent relationship-building capabilities, including at senior stakeholder level, • Strong verbal and written communication skills, including presentations, • Ability to prioritise effectively in a fast-paced environment, • High attention to detail and strong problem-solving skills, • Resilience and adaptability when facing challenges, • Self-starter who can work independently while contributing to a team Desirable • Experience with SaaS or accountancy software, • Familiarity with customer success platforms such as Gainsight, • Strong product knowledge or the ability to learn complex solutions quickly Why join IRIS Software Group? • Join one of the leaders in UK Accountancy software at an exciting stage of growth with clear cut progression paths., • Work for a certified Great Place to Work in every country we operate in., • Join an inclusive environment where your ideas and experience can shape processes.

🚀 We’re Hiring: Entry-Level Sales & Customer Roles | IRIS Software Group 📍 Manchester | 🗓️ Assessment Centre: Friday 15th May (10am–3pm) Looking to kickstart your career in Sales or Customer Success? We’re hiring multiple entry-level roles across: • 💼 Sales Development / Inside Sales, • 🔁 Customer Renewals / Account Management All hiring will take place via a fast-paced Assessment Centre in Manchester – a great chance to showcase your skills, meet the team and secure an offer on the day 👀 💡 What we’re looking for: • Confident communicators 📞, • Motivated, driven and eager to learn 🚀, • Great people skills & team players 🤝, • Any customer-facing or sales experience is a bonus 🌟 Why IRIS? • One of the UK’s leading software companies, • 💰 Competitive salary + commission, • 📈 Clear progression into Sales / Account Management, • 👥 Supportive, social and high-energy environment 🗓️ Assessment Centre Details: • Date: Friday 15th May, • Time: 10:00 – 15:00, • Location: Manchester 👉 If you’re ready to start your career and want to be part of a growing team, apply now or message me directly to secure your place!

We're Hiring in Manchester! ¦ Business Development Executive @ IRIS Software Group\n\nAre you a driven, people-loving sales pro ready to take your career up a notch? We’re on the lookout for our next Business Development Executive to join our Manchester office — and trust us, this isn’t your average sales role.\n\nWhat you'll be doing\nYou’ll be at the heart of our growth—reaching out to prospects, introducing our brilliant product suite, and unlocking opportunities through cross-sell and upsell magic. It’s about being proactive, building relationships, and keeping our customers happy well before renewal time.\n\nExpect to:\n\n * \n\n Smash through sales targets and KPIs\n\n * \n\n Drive pipeline through strategic outreach\n\n * \n\n Collaborate with marketing on exciting campaigns\n\n * \n\n Handle inbound inquiries like a pro\n\n * \n\n Help fill seats at events and support attendees\n\nWhat we're looking for\n\n * \n\n End-to-end (360) sales experience—B2B preferred\n\n * \n\n A team player with energy, enthusiasm, and real sales flair\n\n * \n\n Strong communication and organisational skills\n\n * \n\n GCSEs/A-Levels/Degree? Great. Sales mindset? Essential.\n\nSound like your kind of gig?\nLet’s make things official. Apply now and be part of a team where your energy is rewarded and your career can soar

🚀 Business Development Representative (BDR) IRIS Software Group | Manchester No experience needed — full training provided! IRIS Software Group is one of the UK’s largest privately held software companies and a global leader in mission-critical payroll, HR, accountancy, and education software. We support over 100,000 customers in 135 countries, and we’re growing fast. We’re looking for a motivated, outgoing, and ambitious BDR to join our high-performing sales team. If you love speaking to people, are curious about tech, and want a career with real progression — this is your launchpad 🚀 🌟 What You’ll Be Doing • 📞 Reaching out to businesses through calls, emails, LinkedIn, and events, • 🤝 Speaking with potential customers to understand their needs, • 🎯 Qualifying leads and booking meetings for our Account Executives, • 💡 Learning the ins and outs of our HR, payroll, and accountancy products, • 📊 Updating the CRM with activity and insights, • 🤝 Working closely with the wider sales and marketing teams, • 🚀 Hitting monthly goals for outreach and meetings booked ✨ What We’re Looking For (No Experience Needed!) • 🔥 Positive, energetic attitude, • 🗣️ Confident communicator — you enjoy speaking with people, • 🌱 Willingness to learn and take on feedback, • 🎯 Driven, motivated, and excited by targets, • 📞 Comfortable picking up the phone, • 🤝 Team player with a collaborative mindset, • 💻 Basic computer skills — we’ll train you in everything else! No sales experience? No problem. If you bring the attitude, we’ll teach you the rest 🙌 📈 What You’ll Gain • 🧑 🏫 Full training in sales, outreach, tech products & CRM systems, • 💰 Competitive salary + uncapped commission, • 🧗 ♀️ A clear progression path to Senior BDR, Account Executive, or Marketing, • 🌍 Experience with one of the UK’s leading software companies, • 🎉 A supportive, fun, high-energy sales culture, • 🏡 Hybrid working options, • 📚 Ongoing coaching & development through IRIS’s learning pathways 💥 Why It’s Exciting You’ll be the first person many businesses meet from IRIS, opening doors and helping companies modernise how they run payroll, HR & accounting. This role is the perfect stepping stone for anyone who wants a career in tech, sales, or business — no background required.

12 month fixed term contract Manchester or Slough (Hybrid 8 days a month in office) Competitive + Bonus We’re looking for a detail‑oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you’ll play a hands‑on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high‑growth B2B SaaS environment. You’ll work closely with the Director of CS Operations, Customer Success leadership, and cross‑functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You’ll Be Doing • Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns, • Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams, • Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance, • Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance, • Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification, • Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes, • Assisting with testing and quality assurance of system and configuration changes prior to wider rollout, • Providing day‑to‑day operational support to the Customer Success and Renewals teams, responding to ad‑hoc data, reporting, and system requests, • Collaborating cross‑functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We’re Looking For Essential • 2+ years’ experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role, • Strong experience with Salesforce, including report and dashboard building, • Proven analytical skills with confidence working with large datasets and translating insights into clear outputs, • Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI), • High attention to detail, strong data ownership, and a proactive, self‑starting mindset, • Hands‑on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango), • Familiarity with NetSuite or ERP / finance systems, • Working knowledge of SQL or data querying tools, • Understanding of SaaS customer lifecycle, renewals, and expansion, • Exposure to operational documentation or change management Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

🚀 Ready to Grow Accounts & Drive Revenue in B2B Tech? Love building relationships? Enjoy spotting growth opportunities others might miss? We’re looking for an Account Development Executive to join our high-performing B2B tech sales team and play a key role in expanding and nurturing our existing customer base. If you’re commercially curious, proactive and motivated by growth — this could be your next move. 🔥 The Role As an Account Development Executive, you’ll focus on developing and expanding relationships within our existing accounts — driving retention, upsell and cross-sell opportunities. You’ll: 📞 Proactively engage existing customers – Build strong relationships through calls, emails and virtual meetings. 🔎 Identify growth opportunities – Understand customer objectives, challenges and uncover expansion potential. 🤝 Partner with Account Managers & Sales – Collaborate to maximise revenue within your account portfolio. 📊 Manage account activity – Maintain accurate CRM records and track engagement, opportunities and pipeline. 🚀 Strengthen customer value – Ensure customers are aware of the full breadth of our solutions and how they can benefit. 🎯 What You’ll Bring ✔️ At least 1 year in sales, account development or customer-facing commercial roles. ✔️ Experience in B2B (SaaS experience a bonus). ✔️ Strong relationship-building skills with confidence speaking to key stakeholders. ✔️ A commercially minded approach — you naturally look for opportunities to grow accounts. ✔️ Comfortable using CRM systems and managing pipelines. 🎁 What You’ll Get 💰 Uncapped commission – Earn more by growing your accounts. 📈 Clear career progression – A genuine pathway into Account Management or senior sales roles. 🎉 Supportive, social culture – Collaborative, ambitious and fun. 🧠 Continuous development – Ongoing training, mentorship and structured career growth. If you’re motivated by building relationships and driving revenue growth within existing accounts — we’d love to hear from you 💬 💜 Apply now and join the IRIS Software team.

12 month fixed term contract Manchester or Slough (Hybrid 8 days a month in office) Competitive + Bonus We’re looking for a detail‑oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you’ll play a hands‑on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high‑growth B2B SaaS environment. You’ll work closely with the Director of CS Operations, Customer Success leadership, and cross‑functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You’ll Be Doing • Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns, • Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams, • Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance, • Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance, • Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification, • Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes, • Assisting with testing and quality assurance of system and configuration changes prior to wider rollout, • Providing day‑to‑day operational support to the Customer Success and Renewals teams, responding to ad‑hoc data, reporting, and system requests, • Collaborating cross‑functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We’re Looking For Essential • 2+ years’ experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role, • Strong experience with Salesforce, including report and dashboard building, • Proven analytical skills with confidence working with large datasets and translating insights into clear outputs, • Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI), • High attention to detail, strong data ownership, and a proactive, self‑starting mindset, • Hands‑on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango), • Familiarity with NetSuite or ERP / finance systems, • Working knowledge of SQL or data querying tools, • Understanding of SaaS customer lifecycle, renewals, and expansion, • Exposure to operational documentation or change management Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

Early Careers — Sales & Renewals Associate (Entry-Level) ¦ IRIS Software\n\nNo experience needed. If you’re outgoing, curious, and love talking to people, we’ll teach you the rest.\n\nWhy join?\n\n * \n\n Talk to customers, solve problems, and make an impact fast\n\n * \n\n Clear progression into Sales (AE) or Customer Success/Renewals\n\n * \n\n Coaching, playbooks, and live practice — learn by doing\n\n * \n\n Friendly, high-energy team that celebrates wins\n\nWhat you’ll do\n\nShared foundations\n\n * \n\n Start conversations via phone/email/LinkedIn\n\n * \n\n Keep tidy notes & next steps in CRM (we’ll train you)\n\n * \n\n Hit simple weekly goals (conversations, meetings booked, renewals progressed)\n\nChoose your path (we’ll guide you):\n\n * \n\n Sales Development (SDR)\n\n * \n\n Find & qualify prospects, book meetings for Account Executives\n\n * \n\n Personalise outreach and follow a proven cadence\n\n * \n\n Learn discovery questions that uncover real pains\n\n * \n\n Customer Renewals\n\n * \n\n Reach out ahead of renewal dates, confirm details & timelines\n\n * \n\n Prepare simple quotes and track status in the CRM\n\n * \n\n Escalate questions, spot easy upsell cues, and keep customers happy\n\nYou’ll thrive if you are…\n\n * \n\n People-first, positive, and resilient (you bounce back quickly)\n\n * \n\n Clear communicator who likes structure and checklists\n\n * \n\n Coachable — you like feedback and use it\n\n * \n\n Organised — you own your day and your results\n\nTraining you’ll get\n\n * \n\n Product & industry basics (plain English, no jargon)\n\n * \n\n Outreach & renewals playbooks (calls, emails, talk tracks)\n\n * \n\n Tools: CRM (e.g., Salesforce), email/Excel, and scheduling tools\n\nPerks\n\n * \n\n Competitive base + bonus/commission\n\n * \n\n Progression pathways and regular coaching\n\n * \n\n Supportive culture, team socials, and recognition for effort & impact

Early Careers Sales & Renewals Associate (Entry-Level) IRIS Software No experience needed. If youre outgoing, curious, and love talking to people, well teach you the rest. Why join? * Talk to customers, solve problems, and make an impact fast * Clear progression into Sales (AE) or Customer Success/Renewals * Coaching, playbooks, and live practice learn by doing * Friendly, high-energy team that celebrates wins What youll do Shared foundations * Start conversations via phone/email/LinkedIn * Keep tidy notes & next steps in CRM (well train you) * Hit simple weekly goals (conversations, meetings booked, renewals progressed) Choose your path (well guide you): * Sales Development (SDR) * Find & qualify prospects, book meetings for Account Executives * Personalise outreach and follow a proven cadence * Learn discovery questions that uncover real pains * Customer Renewals * Reach out ahead of renewal dates, confirm details & timelines * Prepare simple quotes and track status in the CRM * Escalate questions, spot easy upsell cues, and keep customers happy <...

You will be carrying out any minor repairs or proactive maintenance in communal areas, including but not limited to; light bulbs, door handles, removal of weeds from hard standings / path areas, jet washing, painting / moss removal/touching up of walls, graffiti removal, adjusting light timers etc.

We’re looking for a detail-oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract.

About the Role Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Were looking for a strategic and hands on Director of Professional Services to build and scale a world-class implementation and onboarding organisation. This is a high-impact leadership role where youll own the full customer journey from contract signature through to go live, ensuring customers realise xrnqpay value quickly and effectively. Youll lead a growing team, own the Professional Serv...

Early Careers — Sales & Renewals Associate (Entry-Level) ¦ IRIS Software.

A leading software company in Manchester is seeking a motivated Business Development Representative (BDR).This role entails reaching out to potential customers and qualifying leads, with a strong focus on communication and teamwork.Full training is provided to newcomers, making this a great opportun

This role will help us to do this by ensuring the effective and efficient delivery of all Income Management related operational duties to ensure excellent rent collection and arrears management for all current and former customers. You’ll provide early intervention, guidance and assistance to cust

IRIS Software Group is seeking motivated individuals for entry-level sales and customer roles.

Customer Success, Account Management, or a similar customer‑facing role. Familiarity with customer success platforms such as Gainsight. Customer Tracker dashboards and Gainsight to monitor customer health, create Calls to Action, and manage risk.

IRIS Software Group is a global leader in education technology, supporting schools in over 90 countries. You’ll act as a trusted advisor to your customers while identifying opportunities to expand usage across the iSAMS suite and wider IRIS solutions.

Strategic Sales Executive – Accountancy Solutions (Remote, UK).Commercial Sales | 14 across ADE.Ready to hit the road (and the numbers)? We’re looking for a driven, ambitious.UK businesses and accountancy practices.If you love autonomy, building trusted relationships, and closing high-value deal

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Iris is an advocate for equal opportunity in the workplace.

Field Sales Executive – Accountancy Solutions (Remote, UK).Competitive base + Car allowance + commission.Reporting to: Commercial Sales Manager.Team: 7 in Commercial Sales | 14 across ADE.Ready to hit the road (and the numbers)? We’re looking for a driven, ambitious.If you love autonomy, buildin

A global marketing agency is seeking a Senior Account Manager to lead client relationships in the EU for major skincare brands.In this role, you will drive strategic conversations around SEO and PPC, identify growth opportunities, and mentor junior team members.You will collaborate with various team

Field Sales Executive – HCM Solutions (Remote, UK).Competitive base + Car allowance + commission.Commercial Sales | 14 across ADE.Ready to hit the road (and the numbers)? We’re looking for a driven, ambitious.HCM (Human Capital Management).If you love autonomy, building relationships, and closin

Iris Worldwide is seeking a Performance Account Director to lead multi-channel acquisition strategies for global brands.

We’re looking for a commercially driven Senior Account Development Executive to join our growing Education team at IRIS!. This role is focused on driving growth across our existing education customer base, building long-term relationships with schools and education organisations, and identifying o

Iris Worldwide is seeking an innovative Account Director based in Greater London to lead the global GEO strategy for a prominent skincare brand.

Apply today and be part of something extraordinary at IRIS Software Group!.

IRIS Sport Media in London is seeking a Manager/Senior Consultant for its Strategy team.