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This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. This is a great opportunity for someone looking to develop their IT leadership skills while making a real impact on a busy IT team.

This is an excellent opportunity for someone with 1 3 years experience working in an MSP or structured IT service desk environment, who is comfortable working within SLA-driven support environments and managing ticket queues. We are recruiting for a Service Desk Engineer to join a growing IT service

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

The position offers a competitive hourly rate of £18-£20 and is ideal for candidates with a background in IT service desks. This role involves logging and prioritising IT queries, ensuring communication between various stakeholders, and maintaining service desk operations. A leading employment age

What you’ll need*** Minimum five (5) years of experience in similar roles* High level of attention to detail* Knowledge of Exchange ActiveSync* Knowledge of Microsoft Office 365, Outlook, Teams, Desktop and Laptop PCs, Windows 11, relevant software, printers, and networking* macOS and Jamf knowl

A leading insurance technology company is looking for an IT Support Specialist to enhance employee IT experience at their London office. The company offers a hybrid work model and competitive benefits including private medical insurance and generous holiday allowance. Ideal candidates will have stro

A leading consulting firm in London is looking for a Service Desk Senior Engineer to join their Corporate Services Information Technology team. A competitive compensation package is offered, along with a hybrid work model that allows flexibility for employees. The role involves providing high-level

Strong customer service skills and adaptability are key, along with knowledge in using tools like ServiceNow and Active Directory. A leading utilities provider in the Sussex area seeks a Service Desk Analyst for a temporary role of 6 months. This role is designed for someone who thrives in fast-pace

IT Service Desk Engineer page is loaded## IT Service Desk Engineerlocations: Link Theory UK Ltd London Showroomtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R00000004169713The CompanyAt Theory, we create clothes that matter that empower and improve the way we live throu

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks. A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. You will oversee operations, drive

A major insurance firm in the UK seeks a Junior IT Service Desk Trainee to provide essential IT support across various global offices. This entry-level position offers comprehensive training and valuable experience in technical support roles. The position features a hybrid working model, fostering c

As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our service operation. Join us at Greene King the country's leading pub company and brewer, where ou

The role ensures high-quality customer service by managing technical support and resolving various IT issues. This position offers a 12-month contract with opportunities for professional growth. A leading asset management firm is seeking a Service Desk Analyst for their London office.

The IT Business Support Manager ensures that the IT Business Support team delivers high-quality, timely, and customer-focused support services, in accordance with the ITIL framework, the IT SLAs and the IT policies and procedures. Ability to communicate clearly over the phone or face-to-face and mai

Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. Main Duties & Responsibilities Include.

A leading water utility company is seeking a Service Desk Agent. This role involves providing first-line IT support, improving service quality, and managing user incidents in a hybrid setting. The position offers a competitive salary up to £32,000 and a range of benefits including generous annual l

This role includes user management, software licensing, and collaboration with IT teams to enhance service delivery, ensuring high user satisfaction. A technology-focused financial institution in the UK is searching for an IT Support Engineer for a 6-month fixed-term contract based in London. A fast

This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead, mentoring one member of the team. Two years plus of working in an IT service desk environment with good technical skills in:. Management or

This role involves collaborating with Service Desk teams to streamline operations, utilizing ConnectWise RPA tools, and maintaining automation solutions. A leading networking company is seeking a proactive Automation Engineer to enhance IT services through automation workflows. Benefits include a co

The ability to effectively manage workload, prioritise tasks based on urgency and importance, and consistently deliver results within deadlines. Provide comprehensive helpdesk support, assisting colleagues with troubleshooting IT issues and resolving technical problems. We’re an equal opportunity

Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Experience with how an ITIL service desk runs. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer:.

A dynamic IT service provider in London is seeking a proactive 1st Line IT Service Desk Engineer to join their team. This hybrid role involves being the first point of contact for IT issues, delivering exceptional customer service, and collaborating with team members. This is an exciting opportunity

Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service De

A leading recruitment firm is seeking ambitious 1st and 2nd Line Engineers in West Midlands, UK. The company emphasizes structured development plans and funded certifications, making this an excellent opportunity for long-term career growth.

A small but busy MSP in East Sussex is seeking an IT Service Desk Engineer. The position is office-based and offers various benefits including a pension scheme and regular pay reviews. In this role, you will provide IT support to clients through telephone and remote assistance, handling diverse chal

This position offers a supportive environment with opportunities for growth in a dynamic IT landscape. A technology service provider in the UK is seeking a 2nd Line IT Service Desk Engineer to deliver excellent customer support via phone, live chat, and email. Essential skills include expertise in A

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. The position supports hybrid working, offers generous leave, ongoing training, and various employee benefits, fostering a collaborative and inclusive culture. Responsib

A client-focused IT services provider is seeking a 2nd Line IT Service Desk Engineer in Whiteley, England. Responsibilities encompass resolving incidents, managing work queues, and collaborating closely with the Service Desk Team Leader. Candidates should have experience in ITIL service desk process

The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. Investigates problems in systems, proces

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst to join its Professional Services team. Candidates should have a background in IT support, a passion for customer service, and the ability to thrive in a fast-paced environment. This position offers a hybrid work mod

This role involves assisting end users with common incidents and IT service requests, focusing on customer experience and technical skill development. Opportunities for training and growth are available in this entry-level position. A business management firm based in the Greater London area is look

In this critical role on AlixPartners’ Corporate Services Information Technology team, a successful Service Desk Engineer will work on the IT Service Desk to provide a high level of customer service and software/hardware problem resolution. Additional responsibilities as identified; this descripti

A leading water and wastewater company in the UK is seeking a Senior Service Desk Analyst to enhance IT services for employees and contractors. The position is hybrid, based in Kemble Court, Reading, for a six-month fixed-term contract with competitive benefits. The role includes providing first and

A leading recruitment agency in York is seeking a Service Desk Analyst to provide first-line IT support. The ideal candidate will have experience in a customer-facing IT Service Desk role, strong troubleshooting abilities, and excellent communication skills. In this role, you will be the initial poi

Ideal candidates will have experience in IT support, strong communication skills, and the ability to prioritize issues. Join us in delivering excellent IT service to our valued colleagues and members. A leading protection organization for healthcare professionals seeks a Service Desk Analyst in Lond

A leading IT consultancy in Greater London is seeking a Service Desk Analyst to provide first line support in an ITIL-aligned environment. The position offers professional growth, wellness support, and competitive benefits including a discretionary bonus, private medical insurance, and life assuranc

A leading asset management firm in London seeks a Service Desk Analyst for a 12-month contract. You will be the first point of contact for technical support, addressing a variety of IT issues while delivering exceptional customer service. Your role involves managing incident tickets, providing appli

A leading financial services firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. Key skills include knowledge of video conferencing technology and VDI systems, effective communication, and a strong focus on customer service. Candidates must possess a deep understanding o

Being in regular contact with users of varying levels (in person and virtually) of IT literacy, with technical colleagues within the department, and other IT helpdesks. Appointment to a band 3 IT Service Desk Technician or band 4 IT Service Desk Analyst role depending on experience and skills. Due t

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Duties and Responsibilities of our client’s 2nd Line IT Service Desk Engineer:. Experience with how an ITIL service desk runs.

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations. This position is full-time with a dynamic team focused on innovation and customer satisfaction. The ideal candidate has ex

Albans, United Kingdom, is seeking an IT Service Desk Support to provide technical support for end-users. Skechers offers a competitive salary and benefits, alongside opportunities for career growth. The role involves collaborating with the USA team, tracking IT issues, and ensuring timely resolutio

The ideal candidate will have experience in IT support, excellent communication skills, and familiarity with ITSM tools. A major UK transport operator is seeking a Service Desk Analyst to act as the first point of contact for IT issues. This hybrid position offers competitive salary and a variety of

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team. The ideal candidate will contribute to creating safer neighborhoods while maintaining professionalism and integrity. The salary range offered is competitive, ensuring that candidates

Be willing to work on other duties as assigned by the IT Service Manager and IT Service Desk Team Lead. Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software ServiceNow. We are committed to ensuring you are treated fairly durin

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients. The company offers competitive salaries, hybrid work options, and robust professional development opportunities.