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Have you got strong customer service skills with technical experience working on a service desk?. Be-IT are seeking an experienced, customer focused IT Service Desk Analyst / Engineer based in the Birmingham area.

Other organisations may call this role IT Support Technician, Helpdesk Support Technician, Service Desk Technician, 1st Line Support Technician, or IT Helpdesk Analyst. Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment o

Requests will come through to the service desk via phone, email and web chat so it is important that you possess excellent written and oral communication skills and can deliver high levels of customer service at all times. As a Service Desk Analyst, you will be the first point of contact for all cus

As a Service Desk Analyst, you will be the first point of contact for all customers regarding software related issues. Requests will come through to the service desk via phone, email and web chat so it is important that you possess excellent written and oral communication skills and can deliver high

In this role, youll provide first line IT support as part of a wider service desk team, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. Youll monitor and respond to service desk tickets, troubleshoot hardware and software issues, and support use

This is more than just a job—it’s a career opportunity where you’ll lead, learn, and grow in a fast-paced, supportive environment. Prioritize and resolve technical queries to exceed customer service expectations. Proven experience as a Service Desk Engineer.

We are an equal opportunities employer, committed to eliminating discrimination in the workplace and to promoting equal opportunities for all staff. Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK. Excellent wr

Experience in an IT support/helpdesk/service desk environment. Knowledge of networking, remote desktop support, and IT security is a plus. Excellent communication and customer service abilities.

This full-time position contributes to the smooth running of the IT Service Desk Support Team by providing IT service support across all jurisdictions while adhering to IT procedures and standards. The IT Service Desk Analyst will report directly to the European IT Service Desk Manager. Ability to m

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. Excited for our future, we’ve got a great missio

Experienced and committed IT candidate required to join our client as an IT Service Desk Analyst and assist with the smooth running of the IT Service Desk Support team. Provide first point of contact for global users, delivering high-quality IT service desk support. Joining a large professional serv

Additional benefits include 25 days of holiday, increasing to 30 days with service, plus bank holidays, health and life assurance, and a pension scheme. This is an exciting opportunity for individuals looking to begin or advance their career in IT support within a growing software organization. Star

You’ll ensure that strategic projects and initiatives are effectively onboarded into IT operations and continually review the processes used to deliver services to ensure that they are fit for purpose and are aligned with our strategic vision of service delivery, using customer insight and feedbac

With a suite of services including Connectivity, VoIP, Business Mobiles, and Microsoft 365, they aim to simplify connectivity needs and foster business growth. The company offers personalised services from initial quote through ongoing customer support, with a commitment to delivering efficient and

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

Support and troubleshooting include MS Office 2016 - O365 suites, Commvault, Cisco products (Jabber, WebEx, AnyConnect VPN, Call Manager CUCM), JAMF (Mac deployment), Active Directory, Shared drive/folder permissions, BitLocker MBAM, GoTo Rescue, SCCM, video & audio conferencing administration, Appl

Generation are one of the UK's leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously. Generat

Senior IT Service Desk Engineer at DJH. Monitor Azure resources to ensure availability, performance and security. Location: West Midlands, England, United Kingdom (and additional offices across the Midlands, North West and Yorkshire).

As Service Desk Manager you will be responsible for the day to day support and maintenance of all end user services Windows, M365, etc, to all offices globally, Provision of laptops and mobile devices, Supporting desktop client access to back-office applications that are supported by the application

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. Experience with system monitoring, incident management and maintaining service availability. System monitoring, error logging, fault-tracking + IT incident management to ensure

Are you an experienced IT professional looking for your next challenge? We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house te

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer:. Partnership-focused wit

The IT Service Desk Manager is responsible for the day‑to‑day management and continuous improvement of the firm’s IT Service desk, ensuring the delivery of a high‑quality, customer‑focused support service to all users across the firm. Proven experience managing an IT Service Desk or suppor

We are looking for an additional IT Service Desk Technician to provide technical support to internal. IT users who require support and advice for IT and security matters. There is a strong focus on customer service as this position is the first point of contact.

The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accordance with the Service Level Agreem

For more exciting roles and opportunities like this, please follow us on IT Recruitment. This is a great entry point into IT within a large, respected company, offering the stability, structure, and exposure needed to grow your career. IT Technician, Service Desk, or similar).

Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Assisting in small to medium-sized IT projects

You’ll ensure that strategic projects and initiatives are effectively onboarded into IT operations and continually review the processes used to deliver services to ensure that they are fit for purpose and are aligned with our strategic vision of service delivery, using customer insight and feedbac

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

The IT Service Desk Manager is responsible for the day-to-day management and continuous improvement of the firm’s IT Service desk, ensuring the delivery of a high-quality, customer-focused support service to all users across the firm. Reporting to the Chief Information Officer, the IT Service Desk

IT and Cyber Security services. Service Desk Team, driving customer engagement and ensuring world-class service delivery. Lead, equip, and resource the Service Desk Team to meet client demands.

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

We are seeking an experienced and proactive Senior Service Desk Analyst to manage the daily operations of a busy Service Desk. Familiarity with enterprise productivity platforms such as Office 365, OneDrive, and SharePoint. Experience in a busy enterprise-level IT Service Desk environment.

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. IT Service Desk Engineer needed for a permanent role in Derby, providing IT technical support to clients across the midlands. System monitoring, error logging, fault-tracking +

Are you ready to embark on an exhilarating journey into the heart of Technology and Cyber Security support? At Air IT, we're not just excited about the future – we're shaping it with our incredible mission, vision, and strategy. We value diversity and are committed to providing equal employment op

We are an equal opportunities employer, committed to eliminating discrimination in the workplace and to promoting equal opportunities for all staff. About Us: Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK. Ex

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. The Service Desk Analyst will be on an initial 2-3 month contract. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Director

As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effective, and friendly customer service. Strong troubleshooting abilities with Microsoft Office and Windows desktops. Join Air IT as a 1st Line Service Desk Engineer!.

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true force

This role offers an exciting opportunity to be a vital part of a dynamic IT environment. Our client is seeking a dedicated IT Service Desk professional to join their team. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here.

To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that l

Operating within an outsourced environment with multiple vendors and Master Service Agreements (MSAs), you will take ownership of the UK IT Service Desk, guiding its evolution from a reactive break/fix function to a proactive, strategic partner that delivers measurable business value. Build strong r

This dual-purpose role involves monthly rotations between two key departments: IT Service Desk (Heavitree site) delivering first‑line support for Digital and Clinical Digital services during standard working hours, and Telecoms Department (Wonford site) managing all aspects of the Telecoms service

You’ll be responsible for:Leading and motivating a team of Support WorkersOverseeing daily operations and ensuring compliance with care standardsSupporting individuals with learning disabilities, autism, or complex needsManaging rotas, documentation, and liaising with families and professionalsPro

As a Support Worker you will support young people with their daily routines; Getting them ready for school, prepping for meal times and planning activities. Applicants must also provide reference information for all positions related to working with children and the vulnerable and details of employ

We offer more than just a job—we offer a career with purpose, recognition, and room to grow. Whether you're experienced in care or just starting out, Lifeways offers a truly rewarding career with full training, ongoing support, and genuine progression opportunities. The people we support enjoy a w

The young person attends education and enjoys many indoor and outdoor activities such as day trips, football, chess, cinema, pool, table tennis which we have in the home, cooking and enjoys positive interaction and support. At Cambian Group, you’re not just working - you’re shaping futures, furt