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An Edinburgh-based Consultancy are looking for an ambitious IT Graduate to join their Support team as a Graduate Database Support Consultant - great opportunity to kickstart your career within a specialist area of IT. \n \n We've worked with this business for several years now and have helped a number of people join, so we've heard great things first-hand about what it's like to work there. The organisation specialises in Database Administration and are market leaders within their sector. They're now looking for an ambitious IT Graduate that's keen to learn and grow within the support team. \n \n This isn't one of those graduate roles where you're expected to know everything from day one. In fact, they're specifically looking for someone with an IT-related degree and the right attitude, as they'll provide all the technical training you'll need. Whether you've graduated recently or within the year or so, they're much more interested in someone that's eager to learn, has strong communications skills and enjoys solving problems. \n \n Career progression is a huge focus within the business. They only ever recruit graduates and promote internally, meaning you'd have a genuine career path from day one. It's not uncommon for people to progress into new roles within a couple of years here, and they even pay for Oracle and Microsoft certifications, e-learning platforms and provide windows of opportunity to self-study during quieter periods on shift. \n \n Day-to-day you'll be working as part of their Service Desk team, supporting customers using Oracle and Microsoft SQL Server databases. Initially you'll shadow experienced colleagues before gradually taking ownership of your own tickets, with senior engineers always on hand to help whenever needed. \n \n You'll ideally have most of the following; \n IT-related University Degree \n Excellent communication skills \n A genuine willingness and desire to learn \n Exposure to relational databases (Oracle or SQL Server) would be advantageous \n Previous customer-facing experience would be beneficial, particularly within an IT environment \n \n One thing worth highlighting is the shift pattern. You'll work three 13-hour shifts per week (39 hours), with the majority of your rota consisting of night shifts once you're fully trained. It's important you're comfortable with this style of working, as it's a key part of the role. \n \n The office is based just outside Edinburgh city centre and this role is fully onsite, as you'll be learning alongside the wider team. They also have onsite parking available and have recently invested heavily in creating a modern, collaborative working environment. \n \n In return they're able to offer a salary of £27,000 alongside a good benefits package (private healthcare and pension), as well as a genuine opportunity to develop your technical skillset, gain industry-recognised certifications and build a long-term career within a specialist area of IT. \n \n If you're interested in finding out more, please apply or drop Matt MacAlpine at Cathcart Technology a message for an informal chat. \n Cathcart Technology is acting as an Employment Agency in relation to this vacancy.

Please do not apply unless you live within a 40mile radius of Edinburgh, Scotland; as your application will not be considered. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 7th of September You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

\n Morgan Hunt is an award-winning specialist recruitment consultancy with over 30 years of success as a leading market provider across the public, private and not-for-profit sectors. With established offices in Glasgow, London, Birmingham and Manchester, we are continuing our UK expansion with a new Edinburgh office opening in March 2026. \n Within the public sector, Morgan Hunt is a trusted supplier to Higher Education through SUPC and APUC frameworks, as well as the UK Government, NHS and local authorities via RM6277 CCS, DOS 7 & ESPO. We also have a strong and established presence across housing, charities and the NHS. \n Morgan Hunt Scotland was launched just under seven years ago and has rapidly grown into one of the fastest-growing recruitment agencies in Scotland. Our business focuses on three core divisions IT, Construction & Property, and Corporate Services covering a diverse range of specialist desks including construction, maintenance, surveying, procurement, marketing and IT. \n We pride ourselves on offering genuine autonomy and trust. We recognise that everyone works differently, and our management team is focused on outcomes rather than rigid KPI tracking. Whether you are an experienced recruiter or looking to take the next step in your career, our leadership team is committed to helping you thrive. Supported by our market-leading CRM system, Bullhorn Salesforce, you'll be able to streamline your day and focus on what you do best. With ambitious growth plans, you'll have the opportunity to grow your desk and progress your career alongside the business. Salary: 28,000-50,000 Base (Plus Commission). Location: Edinburgh with Hybrid working. Minimum of 3 days office based. The ideal candidate \n An experienced Recruiter with many years of success in sales Benefits & Perks: We care about your well-being and want you to feel motivated and appreciated. To reward you for your hard work we have lots of Benefits & Perks. \n \n • Fantastic Bonus Scheme\n, • Industry leading 120k club\n, • Matched Pension contribution up to 5%\n, • Hybrid working options - A mixture of Homeworking and Offices\n, • Summer and Christmas Party\n, • 1 additional day awarded for each full year's service- Maximum 5 additional days.\n, • Day off on your Morgan Hunt Birthday.\n, • All employees are eligible to receive free pension and investment advice on a quarterly basis through our partner Lemonade.\n, • Up to 28 Days Annual Leave\n, • Buy Additional Annual Leave- After 1 years' service, staff can purchase up to an additional 5 day holiday.\n \n \n Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role. \n

Who We Are? ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner . What we are looking for? We are seeking a professional and experienced On-Site IT Support Specialist to provide hands-on technical assistance and coordination. This role requires a candidate with strong technical acumen, excellent communication skills, and the ability to operate effectively in a corporate environment supporting executive users. In addition to providing local support, the individual will act as a regional coordinator for IT support staff across Europe, helping to establish procedures, streamline operations, and contribute to automation initiatives. Key Responsibilities • Provide on-site IT support (hands & feet) to end users, including executives., • Act as the point of contact and coordinator for IT support teams across European offices, ensuring consistent standards and practices., • Support the Customer Success Management (CSM) team by handling operational tasks and reducing workload., • Collaborate with internal teams to analyse support tickets, identify trends, and support automation opportunities., • Assist in maintaining IT infrastructure, including basic networking and cybersecurity tasks., • Document processes, provide user guidance, and ensure a smooth IT experience for employees., • Provision of On-site Support at client locations, with suitable skills to meet the defined Scope of Services, • Swap out of faulty Hardware End User Devices at defined locations – replacing faulty hardware with a suitable, like-for -like substitute Manned sites only, • “Site support” service for technical support to End Users at the desk-side and the client Service Desk, • Power cycling (turning equipment on / off), • Toggling a switch, pushing buttons, • Securing cabling to connections, • Observing, describing or reporting on indicators or display information on devices to client Service Desk or technical teams, • Entering provided commands in devices as instructed by the client Service Desk, • Basic observation of the device and work area, • Working with third party engineers if necessary, • Resolve obvious faults or anomalies, • Describe faults and issues to client or OEM 3rd line support, • Re-imaging End User Devices where faults are diagnosed by the client Service Desk for sites with vendor on-site engineering, • Restoring End User data from the client network to replacement devices (Manned sites only reconnecting printer Hardware to the client network, • To ensure that back-up on servers completed successfully to a client managed, prescribed process Manned sites only and to report any errors back to client SD, • Daily back-up tape changes Manned sites only and to report any errors back to client SD, • Time & materials – consumable items and ad hoc repairs on Third Party equipment on a Reasonable Endeavor basis. Vendor will provide a Desktop Engineer as per the description in appendix 2. Once the ticket has been assessed by the Vendor IM then it will be referred to 1L-Service desk for approval to proceed -with costs of any parts and labor- also indicating if the call will be progressed by a vendor technician or a Vendor third party. Once approved the call-out will be progressed and the client Service desk updated until resolution. The billing will be included in the quarterly chargeable ticket consolidation report detailing the incident reference number and a summary of the issue., • Biannual IOS/Firmware upgrades to network LAN devices., • Working with the client network team to resolve network Infrastructure issues in collaboration with client teams- Manned sites only other than under LAN support, • Provision of Full-time Desk-side Engineer at prescribed client locations, • Skillset will be a Desktop / Key skilled support engineer with at least 12 months experience in standard End User device hardware and COTS software in a customer facing role., • Engineer will take “tickets” [Incidents & Requests] from the client Service Desk via client Service toolset; where client Tickets are not raised the Engineer will retrospectively log Tickets via client Service Desk, • Engineer to be experienced in Services as mentioned in respective section below, • Engineer to be familiar and experienced in Technologies as per respective Section of this Service Specification., • Backfill cover (replacement similar skilled Vendor Desk-side Engineer) will be provided for planned absence cover for up to 25 days per annum. Additionally, backfill cover will be provided for absence due to off-site training and any sick leave., • Desk-side Support Engineer to support End User specific Hardware and Software including Tablet and Smartphone in conjunction with client Service Desk Required Skills & experience: • 4–6 years of experience in IT Helpdesk / Technical Support roles, • Proven experience in IT support or technical operations within a corporate environment, preferably supporting executives., • Strong communication and interpersonal skills, with the ability to interact confidently at all levels of the organization., • Knowledge of IT infrastructure, end-user support, networking fundamentals, and basic cybersecurity practices., • Experience coordinating across multiple teams and locations is a strong plus., • Analytical mindset with the ability to assess support tickets and suggest improvements., • Professional demeanour with a high level of reliability and discretion., • Fluency in English language. Our X-Factor • Work ethic: You are a consummate professional., • Aptitude: You have an innate capacity to transition from project to project without skipping a beat., • Communication: You have excellent written and verbal communication skills for coordination across projects and teams., • Impact: You are a critical thinker with an emphasis on creativity and innovation., • Passion: You have the drive to succeed paired with a continuous hunger to learn., • Leadership: You are trusted, empathetic, accountable, and empower others around you.

What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. We need people to join our rapidly expanding team of Water Quality and Catchment Management specialists so that we can continue to deliver sustainable solutions to the water sector and environmental regulators in the UK and help protect the water environment. With a background in earth sciences and working knowledge of water quality and geochemistry / environmental chemistry you should be aware of the UK situation with regard to: • How river, lake and TraCs water quality is protected through the WFD and other regulatory tools;, • Be aware / have working knowledge of water quality modelling tools (SAGIS SIMCAT, InfoWorks, ICM etc.)., • Experience of WFD/EIA scoping, reviews and assessments for water/hydrology chapters., • Experience of water environment data collation (field and/or desk based), quality checking and assurance and interpretation., • Experience of water quality permitting and completion or review of H1 and RQP assessments., • Demonstrate understanding of how to conceptualise a water quality problem and knowledge of the available datasets which can be used in problem solving. Prior work experience, either postdoctoral or in consultancy or working in the water sector (regulator or industry) would be desirable. You should have an interest in problem solving through interrogation of time series and spatial datasets, good conceptualisation skills and understand the important of source pathway receptor models and be able to clearly communicate ideas either through your writing or visualisations. An awareness of how groundwater and surface water interact would also be useful. Field experience including sampling network design, risk assessment before field work, and data collation and interpretation (for river and / or groundwater sampling and monitoring) would also be beneficial and some knowledge of catchment management / agri-environment schemes. • Water quality data analysis, conceptualisation and visualisation and clear communication;, • Carrying out desk-based investigations / interpretation of datasets., • Helping to design field monitoring campaigns including traditional and non-traditional approaches;, • Delivery of technical reports and presentations to clients; and, • Winning new work and writing proposals for new projects., • Project and task management., • Being a key member of our water quality team in Sustainable Water Management. You will be mainly UK based but will work collaboratively with teams across WSP's global business. So, being able to work effectively as part of a diverse team, as well as individually for discrete tasks, is very important to us. Our Sustainable Water Management team works across a spectrum of services covering water quality and catchment management water resources and security, hydrology and hydraulics, geomorphology, hydroecology and hydrogeology. We provide high-quality technical services and advice to high-profile customers in the UK and overseas, including government departments and agencies, the water industry, and industrial sectors, including power, transport, nuclear, mining, commercial, and oil and gas. We offer a dynamic, but supportive environment for a motivated and talented individual to fulfil their potential. We recognise that our people are central to our success as a business. As a consequence, we are committed to providing a comprehensive framework for the professional development of our staff, including: • Access to extensive internal and external training opportunities;, • Supporting for volunteering;, • A mentoring programme; and, • Support for gaining chartership through professional institutions. This position is UK flexible, although our main offices for SWM teams are Newcastle-upon-Tyne, Cardiff, Manchester, Shrewsbury, London, Bristol or Glasgow offices and you will be able to benefit from hybrid office-home working. • Degree-level qualifications in a relevant subject (e.g. geography, geology, geochemistry, earth/environmental science, civil engineering or similar);, • A higher degree in a relevant discipline (e.g. river or lake water quality, water chemistry, hydrogeochemistry, water management, environmental science, or similar), is desirable, but not essential;, • You should have excellent analytical skills, and be able to apply them to analysing problems and finding solutions to novel challenges;, • Experience in use of MS Office tools (Word, Teams, Excel, Access, Powerpoint) and use of GIS packages, such as ArcGIS or QGIS;, • You will collaborate effectively as part of a team and be able to work independently with some steer;, • You will demonstrate excellent communication skills, being able to write clearly and / or communicate ideas through visualisations. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. Apply today. We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. #J-18808-Ljbffr

Job Description What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. Your new role, what's involved? We need people to join our rapidly expanding team of Water Quality and Catchment Management specialists so that we can continue to deliver sustainable solutions to the water sector and environmental regulators in the UK and help protect the water environment. With a background in earth sciences and working knowledge of water quality and geochemistry / environmental chemistry you should be aware of the UK situation with regard to: • How river, lake and TraCs water quality is protected through the WFD and other regulatory tools;, • Be aware / have working knowledge of water quality modelling tools (SAGIS SIMCAT, InfoWorks, ICM etc.)., • Experience of WFD/EIA scoping, reviews and assessments for water/hydrology chapters., • Experience of water environment data collation (field and/or desk based), quality checking and assurance and interpretation., • Experience of water quality permitting and completion or review of H1 and RQP assessments., • Demonstrate understanding of how to conceptualise a water quality problem and knowledge of the available datasets which can be used in problem solving. Prior work experience, either postdoctoral or in consultancy or working in the water sector (regulator or industry) would be desirable. You should have an interest in problem solving through interrogation of time series and spatial datasets, good conceptualisation skills and understand the important of source pathway receptor models and be able to clearly communicate ideas either through your writing or visualisations. An awareness of how groundwater and surface water interact would also be useful. Field experience including sampling network design, risk assessment before field work, and data collation and interpretation (for river and / or groundwater sampling and monitoring) would also be beneficial and some knowledge of catchment management / agri-environment schemes. The role will include the following: • Water quality data analysis, conceptualisation and visualisation and clear communication;, • Carrying out desk-based investigations / interpretation of datasets., • Helping to design field monitoring campaigns including traditional and non-traditional approaches;, • Delivery of technical reports and presentations to clients; and, • Winning new work and writing proposals for new projects., • Project and task management., • Being a key member of our water quality team in Sustainable Water Management; You will be mainly UK based but will work collaboratively with teams across WSP's global business. So, being able to work effectively as part of a diverse team, as well as individually for discrete tasks, is very important to us. YOUR TEAM Our Sustainable Water Management team works across a spectrum of services covering water quality and catchment management water resources and security, hydrology and hydraulics, geomorphology, hydroecology and hydrogeology. We provide high-quality technical services and advice to high-profile customers in the UK and overseas, including government departments and agencies, the water industry, and industrial sectors, including power, transport, nuclear, mining, commercial, and oil and gas. We offer a dynamic, but supportive environment for a motivated and talented individual to fulfil their potential. We recognise that our people are central to our success as a business. As a consequence, we are committed to providing a comprehensive framework for the professional development of our staff, including: • Access to extensive internal and external training opportunities;, • Supporting for volunteering;, • A mentoring programme; and, • Support for gaining chartership through professional institutions. This position is UK flexible, although our main offices for SWM teams are Newcastle-upon-Tyne, Cardiff, Manchester, Shrewsbury, London, Bristol or Glasgow offices and you will be able to benefit from hybrid office-home working . WE'D LOVE TO HEAR FROM YOU IF YOU HAVE • Degree-level qualifications in a relevant subject (e.g. geography, geology, geochemistry, earth/environmental science, civil engineering or similar);, • A higher degree in a relevant discipline (e.g. river or lake water quality, water chemistry, hydrogeochemistry, water management, environmental science, or similar), is desirable, but not essential;, • You should have excellent analytical skills, and be able to apply them to analysing problems and finding solutions to novel challenges;, • Experience in use of MS Office tools (Word, Teams, Excel, Access, Powerpoint) and use of GIS packages, such as ArcGIS or QGIS;, • You will collaborate effectively as part of a team and be able to work independently with some steer;, • You will demonstrate excellent communication skills, being able to write clearly and / or communicate ideas through visualisations. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. #J-18808-Ljbffr

Service Desk Engineer Location: Edinburgh (Onsite, 5 days per week) Are you a hands‑on 2nd Line Engineer who loves solving tricky problems and owning tickets through to resolution? This is a great opportunity to support a busy, mission‑driven campus and keep teaching and learning running smoothly—while contributing to improvements across devices, apps, networking and AV. About the role You’ll provide dedicated 2nd line support across a M365/Windows estate, taking ownership of incidents and service requests raised via the IT Service Desk. You’ll diagnose and fix issues in person and via phone/email/remote tools, collaborate closely with colleagues and vendors, and contribute to planned maintenance and small projects throughout the year. This is an onsite role based in Edinburgh, Monday to Friday, with occasional out‑of‑hours work for planned changes. You’ll also be the type of person who is happy to jump in and resolve 1st line issues too, no one is bigger than the team here. What you’ll do • Act as an escalation point for the Service Desk, owning tickets end‑to‑end and keeping users informed throughout., • Support core platforms and services including Windows 11, Microsoft 365/Entra ID, Intune, Active Directory, with some macOS in play, Wi‑Fi, and AV (Promethean/projectors)., • Administer and use Intune/Autopilot and Jamf for build, deployment and device compliance; maintain security, asset and knowledge base records., • Collaborate on improvement initiatives (e.g., software asset management, rolling device refresh, self‑service portal) and contribute documentation and handovers., • Plan and execute maintenance with minimal classroom disruption; escalate risks promptly and communicate clearly with stakeholders. What we’re looking for • Solid 2nd line support experience in a busy, customer‑focused environment, with strong troubleshooting and decision‑making under pressure., • Practical experience across Windows devices; confidence with AD administration and endpoint management (Jamf, Intune, Autopilot)., • Familiarity with M365 (including security/governance)., • Clear communicator who can prioritise effectively, document fixes, and collaborate as part of a small, high‑performing team. Apply now, our client is keen to move swiftly and get interviews scheduled asap

Senior Account Manager Location: Edinburgh (Hybrid Working) Reporting to: Regional Sales Director Senior Account Manager | MSP & Technology Services Atrium Associates are proud to be partnering with a market-leading Managed Service Provider (MSP) to recruit an experienced Senior Account Manager to join their growing team in Edinburgh. This is an exciting opportunity for a commercially driven sales professional with MSP experience who enjoys combining new business development with strategic account management. You'll be responsible for driving revenue growth, developing long-term client relationships, and helping organisations maximise the value of their technology investments. The Opportunity Our client is a highly successful and rapidly growing technology services provider, delivering innovative IT, cloud, and cyber security solutions to businesses across the UK. As a Senior Account Manager, you'll be responsible for developing new business opportunities while managing and growing an established portfolio of SME clients. You'll take a consultative approach, working closely with decision-makers to understand their business objectives and recommend technology solutions that deliver measurable value. This role offers significant autonomy, excellent earning potential, and the opportunity to join a business that is investing heavily in growth, innovation, and its people. Key Responsibilities Business Development Generate new business opportunities through prospecting, networking, and outbound sales activity. Develop and maintain a strong pipeline of qualified opportunities. Build relationships with prospective customers and convert opportunities into long-term partnerships. Account Management Manage and grow an existing portfolio of SME accounts. Conduct regular account reviews and strategic planning meetings. Drive customer retention, satisfaction, and account profitability. Identify opportunities for upselling and cross-selling services. Consultative Solution Selling Understand customer challenges and business goals. Recommend tailored IT, cloud, and cyber security solutions. Prepare and present proposals, quotations, and business cases. Clearly communicate the commercial value and ROI of proposed solutions. Stakeholder Engagement Build trusted relationships with key stakeholders and decision-makers. Act as the primary commercial point of contact for your client portfolio. Work closely with Service Delivery, Technical, and Cyber Security teams to ensure exceptional customer outcomes. Sales Performance Maintain accurate CRM records, account plans, and forecasts. Achieve individual targets across new business, growth, and customer retention. Monitor market trends and identify emerging opportunities. About You Essential Experience Minimum 5 years' experience in a Sales, Business Development, or Account Management role within an MSP environment. Proven track record of winning new business and growing existing accounts. Strong consultative sales approach and commercial awareness. Excellent communication, negotiation, and relationship-building skills. Experience working within a technology-led sales environment. Strong CRM and pipeline management experience. Full UK Driving Licence. Ability to travel across the region and attend office locations when required. Technical Knowledge Experience selling one or more of the following solutions: Managed IT Support & Service Desk Microsoft 365 Azure & Cloud Services Cyber Security Solutions Backup & Disaster Recovery Endpoint Security SIEM & Security Monitoring Services Desirable Business-related degree. Sales, IT, or CRM certifications. Experience managing complex technology solutions sales cycles. What's on Offer? Competitive salary and uncapped bonus potential Hybrid working 25 days annual leave plus additional company benefits Pension scheme Life assurance and income protection Enhanced family-friendly policies Ongoing training and professional development Career progression opportunities within a growing organisation Collaborative and supportive culture Employee wellbeing and reward programmes Why Apply? This is an excellent opportunity to join a forward-thinking technology organisation where you'll have the opportunity to build meaningful client relationships, drive commercial success, and play a key role in a growing sales function. If you're an experienced MSP sales professional looking for your next challenge, we'd love to hear from you. For a confidential discussion about this opportunity, please contact Atrium Associates. This role may also be suitable for candidates with experience as an Account Manager, Business Development Manager, Client Success Manager, IT Sales Executive, Technology Sales Consultant, or Senior Business Development Manager

Key Responsibilities for the IT Systems Engineer: Work as part of the Systems Management team delivering a quality service to our clients' MSP/MSSP customers on a variety of hardware and software products Building, Configuring and Troubleshooting VMware Assist with the administration of no

Own and optimise our Microsoft 365, Azure, Entra ID, Intune, Exchange Online and SharePoint Online instances Design, implement, and support modern endpoint management solutions including Windows Autopilot v2, Microsoft Autopatch, Intune, Endpoint Privilege Management (EPM), Cloud PKI, Enterprise A

Lloyds Banking Group is seeking an IT Service Desk professional in Edinburgh to provide frontline support for colleagues. The role offers a hybrid pattern with at least 2 days in the Edinburgh office, 35 hours per week, and 1 Saturday every 5 weeks. Comprehensive training, weekly pay, benefits, and

You will deliver a high-quality IT user experience, interfacing with users through the Service Desk and ensuring smooth operation of IT services. The role requires 35 hours per week (Mon–Fri, 9am–5pm), with travel across Scotland to Bield locations.

We are an in-house IT Service Desk team supporting colleagues across Lloyds Banking Group. Identify opportunities to improve customer journeys and service processes. We are committed to inclusion, diversity, and reasonable adjustments for candidates who need them.

A leading recruitment agency is seeking an IT Support Engineer for a prominent legal services firm's Service Desk in Edinburgh. Responsibilities include deploying laptops, managing user requests, and contributing to IT processes.

Coordinate the service desk, prioritizing and resolving customer inquiries efficiently. This role supports the Service Delivery Manager, manages ticket workflows, ensures SLA adherence, and handles first-line escalations.

You will partner with marketing, sales, strategy, and product to plan and execute large customer conferences, internal field kickoffs, and special programs across Europe.

Solicitor or CILEX with strong claimant catastrophic/serious injury and multi-track RTA experience. Champion rehabilitation & interim payments; apply the Serious Injury Guide and Rehabilitation Code. Proven supervisor/people leader; expert with complex evidence, experts, counsel and Ogden.

And it means you’ll have the flexibility to choose where you work within your country of employment, supported by the digital tools and equipment you need. GTIL and the member firms will continually improve the sustainability of their operations and strive to make a positive impact on clients, peo

Writing high-quality user stories and acceptance criteria for engineering teams. This is an opportunity to join a business investing heavily in its data capabilities, where you’ll work on high-impact transformation projects alongside experienced data professionals. Partnering with Product Managers

Own data quality and integrity across systems, with particular focus on Ostara. Identify critical data points within engineering and FM workflows and ensure they are captured consiste. This is a key role at the heart of our facilities management operation, ensuring that data within our systems is ac

Alexander Steele Recruitment is delighted to be recruiting for a Customer Service Advisor on behalf of a fantastic organisation based in Edinburgh. This is an excellent opportunity for someone looking for genuine part-time flexibility, hybrid working and a role where customer service and making a di

We recruit for Residential Support Worker opportunities across our homes and will assess your experience, qualifications and skills throughout the recruitment process to ensure you're considered for the most suitable role. You'll: Build positive, trusting relationships with children. Whether you're

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. We are looking for Female Support Workers to work with us in Kingston sup

At least 4 years working in IT support or helpdesk roles, including time as an escalation point, and confident supporting both macOS and Windows in a business setting. Competitive salary ~ 25 days holiday ~ Sea-front office with bi-weekly massages and free snacks ~ Private medical insurance via B

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the essential criteria for this role, will be given the opportunity to demonstrate their abilities at the interview. We are excited to be recruiting Bank Support Workers to join us

This position is ideal for someone with a strong interest in IT, excellent problem-solving skills and a desire to work in an educational setting that values reliability, professionalism and high-quality service. Experience in IT support, Helpdesk or technical services role (school experience desirab

Technical Support Engineer - Boilers & Renewables in Stoneyford, Lisburn (BT28), BT28 | Mitchell Maguire Search Search These jobs were popular with other job seekers Technical Support Engineer - Boilers & Renewables Mitchell Maguire Belfast (BT1), BT1 From £40,000 to £45,000 per annum Comprehensiv

Senior DevOps leader responsible for owning the end-to-end delivery pipeline and toolchain governance across the agentic development programme Acts as the connective tissue between the platform engineering layer and application delivery teams, ensuring both move at pace within consistent, auditabl

Technical Support Engineer - Boilers & Renewables in Stoneyford, Lisburn (BT28), BT28 | Mitchell Maguire Search Search These jobs were popular with other job seekers Technical Support Engineer - Boilers & Renewables Mitchell Maguire Belfast (BT1), BT1 From £40,000 to £45,000 per annum Comprehensiv

At least 4 years working in IT support or helpdesk roles, including time as an escalation point, and confident supporting both macOS and Windows in a business setting. Competitive salary ~ 25 days holiday ~ Sea-front office with bi-weekly massages and free snacks ~ Private medical insurance via B

Technical Support Engineer - Boilers & Renewables in Stoneyford, Lisburn (BT28), BT28 | Mitchell Maguire Search Search These jobs were popular with other job seekers Technical Support Engineer - Boilers & Renewables Mitchell Maguire Belfast (BT1), BT1 From £40,000 to £45,000 per annum Comprehensiv

Act as the escalation point (3rd line) and go-to expert for the wider IT Service team. At least 4 years working in IT support or helpdesk roles, including time as an escalation point, and confident supporting both macOS and Windows in a business setting. We run a modern, cloud-first setup, so the jo

Technical Support Engineer - Boilers & Renewables in Stoneyford, Lisburn (BT28), BT28 | Mitchell Maguire Search Search These jobs were popular with other job seekers Technical Support Engineer - Boilers & Renewables Mitchell Maguire Belfast (BT1), BT1 From £40,000 to £45,000 per annum Comprehensiv

To be considered for this IT Technician position starting ASAP, please submit your CV at your earliest convenience. This is a full-time, permanent position offering the opportunity to play a key role in supporting teaching, learning, and school operations through effective IT provision. This is a va

We run a modern, cloud-first setup, so the job stretches well beyond the helpdesk queue, covering the full employee IT lifecycle, keeping core systems reliable, and taking on meatier project work alongside day-to-day support. Juggle the daily flow of support requests against your commitments on long

Key Responsibilities for the IT Systems Engineer: Work as part of the Systems Management team delivering a quality service to our clients' MSP/MSSP customers on a variety of hardware and software products Building, Configuring and Troubleshooting VMware Assist with the administration of no

We run a modern, cloud-first setup, so the job stretches well beyond the helpdesk queue, covering the full employee IT lifecycle, keeping core systems reliable, and taking on meatier project work alongside day-to-day support. Juggle the daily flow of support requests against your commitments on long

Joinery Team Leader Veneering & Forming This is a fantastic opportunity for a Joinery Team Leader with 5 to 10 years experience with strong man management skills and ideally some basic experience of veneering to join a growing organisation in Hertfordshire. Prep the work to be veneered ahead of the

Here's an idea of what your shift patterns will be: Variable shifts Could you shine as a major High Street brand's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culin

You may be required to cover the Rota as and when needed, these hours will be paid on top of your team leader salary The Role The role would include a range of tasks such as Quality Monitoring- Spot checks, Care Assessments, Supervisions, Annual Appraisals, Client Reviews and other key monitoring ta

Responsibilities include creating and reviewing SMART support plans, delivering home or community based support, facilitating access to medical and community services, and minimizing hospital admissions for mental health. We are a disability confident employer Hestia is proud to be a disability conf

Key Responsibilities Leading and supervising a team of technicians and contractors Driving maintenance performance, safety, and compliance standards Managing day-to-day maintenance activities, shutdowns, and planning Working across mechanical, electrical, and instrumentation systems Using Computeriz

You will drive efficient workflows, maximise stock availability and ensure a safe, compliant workplace while coaching a diverse team to keep products moving and customers happy. The role includes manual handling of heavy stock and requires flexibility across 39 hours per week.

Thomas Franks Ltd in Musselburgh is inviting applications for a Part Time Team Leader – Hospitality. Hours are 15 per week, with an emphasis on customer service, food quality, hygiene, and teamwork. The position is permanent and on-site at our Musselburgh location.

Prioritize workloads while considering prior commitments, resourcing, commercial, regulatory, cost and fiduciary needs. Work closely with WTS Engineering to develop new ideas and concepts, continually identifying opportunities to improve processes. They will partner with product teams to navigate th

At Capability Scotland Riccarton Hub, we provide specialist daytime support and occasional 24-hour short break respite services, for adults with physical, learning and complex disabilities, promoting independence, inclusion, and wellbeing through personalised care and enriching activities. Working w

Data Analyst, Data Analysis, Data Mapping, Data Profiling, Data Quality, Data Processing, Data Visualization, SQL, Python, Financial Data, Business Intelligence, Quantitative Research, Qualitative Research, Stakeholder Management, Data Reporting. This is an exciting opportunity to work on. Collect,