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We are seeking an experienced 1st line service desk support analyst to join our newly created internal IT Service Desk team providing 1 Line IT support to our end-users across the K3 Capital Group of companies.The ideal candidate will proactively log and resolve issues and complete requests, ensurin

My client is a IT Consultancy specialising in all things IT Support! this role is within central government Full time onsite in Manchester 3 months £25.15ph inside ir35 via umbrella Job spec: o Must be nationally placed London, London SE, East of England, North East, North West or able to travel to arrive at sites earliest 8.00am A resource will be responsible to schedule the engineer appointments in additional to attending any scheduled centrally o It is expected that at least 3 handovers are performed each week Engineering resource will be trained on the Deskside laptop handover process by and full guidance will be provided Resources will be provided with Device and Justice email address Resources are required as soon as possible so that o Resources can be trained on the end-to-end handover process over a 2/3 day period (as defined by MOJ) o Resource can attend shadow sessions at sites nationwide alongside existing resources Support will be available via tech team on the scheduled deployment day for the engineer if they experience any issues within the process o The Computacenter engineer must have an device to be able to access this Handover is expected to take approximately 2 hours, but the engineer will be expected to stay on site if the appointment overruns, often a judge may be called away to court so the handover may stop until the judge returns. It is not expected that the engineer would need to be at site for more than one day. Experienced resources are required o Resources must be experienced on win11 and associated key office applications (eg outlook, OneDrive) o Experience in providing desk-side IT support or similar roles, with a focus on delivering high-quality customer service. o Ability to manage on-the-day configuration for users, following a documented set of steps as there is a level of complexity in the judicial device setup o Strong communication and interpersonal skills, with the ability to engage diplomatically with Judges o Self-motivated and able to work independently, taking ownership of tasks and resolving challenges proactively o Flexibility and adaptability in response to changing schedules and travel requirements. Strong organisational skills and attention to detail, ensuring that all appointments and handovers are executed on time and to very high standards. They will also need a full Toolkit and will be deploying laptops on trolleys at multiple locations around the country. When not doing judiciary work

IT Service Desk Manager Manchester based (hybrid).Contract role 2 months (short term).ITIL Practitioner V3/4 or ITIL Service Management;.Essential Skills and Experience.Demonstrable leadership skills evidenced by an ability to identify and adopt appropriate management and leadership strategies and s

If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business in Manchester, where you’ll play a key role in ensuring smooth IT operations for internal users. Previous experience in a Helpdesk, Service Desk, or IT Support role. IT Service Desk Analyst (6 month F

As the single point of contact, the Service Desk Analyst will attempt to resolve technical issues as they arrive where possible. It is the responsibility of the Service Desk Analyst to ensure that all tickets are logged, categorised and assigned to the correct person for actioning, providing regular

Helping staff with everyday IT issues (like login problems or broken kit). Familiarity with Microsoft 365 products, such as Word, Teams, Outlook, and OneDrive. Why do you want to work in IT support?.

Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be consider

Role: IT Service Desk Analyst 2nd Line. IT Service Desk Analyst 2nd Line. We are looking for an IT Service Desk Technician to join our team.

Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer based in Manchester - Mon Fri Hybrid role, needed to provide end user support.

Proven hands-on experience in a managerial role within IT support and service delivery. We are seeking a seasoned and hands-on IT Manager to lead our busy Service Desk and our central IT team based in Manchester, overseeing a dedicated group of IT Administrators, IT Support Analysts, and a Senior IT

Get AI-powered advice on this job and more exclusive features.IS Service Ops - Service Desk (807591) G1.Join Network Rail - Where People and Connections Matter.At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country.When you join us, you're

Please note that although this is a hybrid role it is initially expected to be 5 days per week on site in our Bolton office, moving to a hybrid 3 to 4 days in the office once the team is established. In order to succeed in this position, you will have excellent spoken English with the ability to pro

To provide remote IT support to all end users.To proactively resolve hardware and software issues from all incoming channels.To deliver a high level of customer service in line with set Company Service Level Agreements.To be a proactive member of the Service Desk Team and ensure adherence to all set

With offices across the Midlands, North West and Yorkshire, we’re an experienced, Top 40 accountancy and business advisory group, who share the same values and ambitions, and most importantly, a passion for people. We come in all shapes and sizes, with different qualities, experience and knowledge

With a suite of services including Connectivity, VoIP, Business Mobiles, and Microsoft 365, they aim to simplify connectivity needs and foster business growth. The company offers personalised services from initial quote through ongoing customer support, with a commitment to delivering efficient and

Polish Technical Service Desk Analyst - IT Service Desk MSP Peterborough Full time - 37. Hourly rate £16:00 PAYEWe have a great opportunity for fluent Polish and English speakers to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working

Join a rapidly growing Managed IT Services provider offering exceptional professional development opportunities, free training, a relaxed working environment, and friendly, people-focused culture. You will be working on the Service Desk and on-site. Taking phone calls on the Service Desk, handling s

Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK. Excellent written skills and experience with documenting incidents/service requests and resolutions. We are an equal opportunities employer, committed to elimina

The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accordance with the Service Level Agreem

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true force

This full-time position contributes to the smooth running of the IT Service Desk Support Team by providing IT service support across all jurisdictions while adhering to IT procedures and standards. The IT Service Desk Analyst will report directly to the European IT Service Desk Manager. Manage all s

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. The Service Desk Analyst will be on an initial 2-3 month contract. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Director

Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with d

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts

We are seeking an experienced and proactive Senior Service Desk Analyst to manage the daily operations of a busy Service Desk. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. Experience in a busy enterprise-level IT Service Desk environment.

Support and troubleshooting include MS Office 2016 - O365 suites, Commvault, Cisco products (Jabber, WebEx, AnyConnect VPN, Call Manager CUCM), JAMF (Mac deployment), Active Directory, Shared drive/folder permissions, BitLocker MBAM, GoTo Rescue, SCCM, video & audio conferencing administration, Appl

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. Excited for our future, we’ve got a great missio

Experienced and committed IT candidate required to join our client as an IT Service Desk Analyst and assist with the smooth running of the IT Service Desk Support team. Provide first point of contact for global users, delivering high-quality IT service desk support. Joining a large professional serv

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts

Someone with IT helpdesk or service desk experience looking to broaden their skills. With full training, genuine career opportunities, and a positive working culture, it’s the perfect move if you want to combine your technical knowledge with customer facing skills in a role that makes a difference

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. Work collaboratively within the IT Service Desk team to maintain smooth IT service delivery. W

We work with various children with a range of complex issues that may not be able to live with other children build resilience and prepare for life after care. At Cambian, you’re not just working - you’re shaping futures, furthermore as a Team Leader, based within the Manchester region, every mo

We are currently recruiting for Contact Centre Advisors to join a Local Authority in the West Midlands on a full-time temporary basis, supporting Birmingham’s waste and collection services. You’ll be dealing with complaints and complex queries, so previous customer service experience is essentia

Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. The ability to build strong, positive relationships with pupils and staff. Outcomes First Group is committed to carrying out a fair, thorough and efficient

Our client is looking for a highly experienced Senior Building Control Surveyor to join its team on an initial 6-month contract dealing with a number of complex and high-risk buildings, including high-rise structures. A qualified Building Control Surveyor (ideally Class 3 or 4 level competency, incl

We promote and support our children in attending education and their individual care plans as well as engaging in activities in the home and out in the local community to create fun lasting memories for our children. At Cambia, you’re not just working - you’re shaping futures, furthermore as a

Your key responsibilities will sit within staff management – delivering 1:1 supervision and casework support for designated staff, in collaboration with the CYP and CC Therapy Service Manager. This role is key to ensuring high-quality service delivery, effective team support, and the growth of ne

We also prioritise staff wellbeing, offering each other emotional support and regular communication to maintain a positive, resilient approach. At Cambian, you’re not just working - you’re shaping futures, furthermore as a Residential Support Worker, based within the Manchester region every mom

You will have experience with processing auto enrolment pensions and any additional benefits, and be organised and work with initiative. This leading national organisation is looking to recruit a payroll lead to join their team on a permanent basis, offering flexible working and on-site parking and

The services are carefully located within thriving communities, offering a variety of educational, recreational and social activities. Experience working with individuals with learning disabilities and autism. We provide a positive impact on the service experience of people with mental health diffic

Commitment to customer service excellence and stakeholder engagement. You’ll support clients and colleagues with payroll guidance, review reports for accuracy, and work across departments to improve processes and service delivery. If this job isn't quite right for you, but you are looking for a ne

Whether it’s saving you money on the high street, with healthcare, holidays & leisure – or securing your future with professional development and a pension – we support you to be happy both in & out of work. Sensitive & intuitive with the energy required to provide a trusting, stim

At Cambian, you’re not just working - you’re shaping futures, furthermore as a Residential Support Worker based within the Manchester region every moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported. As a Residential Support Worker you will support you

The Team Leader - Marine Superintendent provides professional advice to the Executive Manager, Director and Elected Members with respect to the development, planning and delivery of services to ensure the Council fulfils all statutory requirements and implements relevant policies in respect of the

The services are carefully located within thriving communities, offering a variety of educational, recreational and social activities. We provide a positive impact on the service experience of people with mental health difficulties who may be experiencing emotional distress. Please do not hesitate t

To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at ?VIQU IT Recruitment? on LinkedIn, and Twitter: @VIQU_UK. To discuss this exciting opportunity as an IT Support Engineer in more detail, please APPLY NOW for a no obligation chat wit

The services are carefully located within thriving communities, offering a variety of educational, recreational and social activities. We provide a positive impact on the service experience of people with mental health difficulties who may be experiencing emotional distress. Please do not hesitate t

As a Performance Analyst you?ll: support the design, development and implementation of the organisation?s performance framework work closely with with product leads and teams across the organisation to define and identify insightful performance indicators develop and maintain performance report