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About Moxy \n At Moxy, we don’t do ordinary. We’re bold, stylish, and unapologetically playful. Our vibe? Vibrant stays, buzzing social scenes, and unforgettable guest experiences. \n Right in the heart of Belfast City, our Moxy is shaking up the scene — and we’re looking for a Front Office Manager who’s ready to lead the energy, own the guest journey, and bring serious personality to the front desk. \n \n Your Mission \n You’re the leader of the lobby, the driver of the vibe, and the force behind an unforgettable guest experience. Confident, energetic, and people-first, you’ll lead from the front — inspiring your team, owning operations, and making sure every guest interaction feels effortless, fun, and distinctly Moxy. \n \n What You’ll Be Doing \n\n • Leading the Vibe – You’ll take charge of the front desk and lobby, setting the tone for service, energy, and guest experience every single day.\n, • Owning the Guest Journey – From check-in to check-out, you’ll ensure every touchpoint is smooth, personal, and memorable.\n, • Managing the Team – Lead, coach, and develop a high-energy front office team, building a culture that’s confident, capable, and guest-obsessed.\n, • Running the Operation – Oversee daily front office operations including scheduling, arrivals, departures, and service delivery.\n, • Handling the Big Moments – Take ownership of guest feedback and escalations, turning challenges into standout experiences.\n, • Driving Performance – Maximise room revenue through upselling, smart inventory management, and strong commercial awareness.\n, • MOXY Hybrid Energy – Embrace the Moxy way of working, where front desk meets bar — supporting the social hub and keeping the atmosphere buzzing.\n, • Connecting the Crew – Work closely with Housekeeping, Maintenance, and the wider team to keep everything running seamlessly.\n, • Stepping Up – Act as Manager on Duty when required, leading the hotel with confidence and accountability.\n\n \n What We’re Looking For \n\n • Previous experience in a Front Office Manager within a hotel\n, • A natural leader — confident, motivating, and hands-on\n, • A people person who thrives on creating memorable guest experiences\n, • Strong communication skills and the ability to lead from the front\n, • Commercial awareness with a focus on performance and results\n, • Ability to multitask and stay cool in a fast-paced environment\n, • Comfortable with hotel systems and operations\n, • A true Moxy personality — bold, energetic, and full of character\n\n \n What’s In It For You \n\n • Hotel discounts across The MHL Hotel Collection\n, • Discounts across the Marriott portfolio\n, • Opportunities for career progression within a global brand\n, • A vibrant, sociable workplace where no day is the same\n, • The chance to lead the front office of one of Belfast’s most exciting hotels\n\n \n If you’re ready to lead from the front, bring the energy, and make every stay unforgettable — we want to hear from you. \n \n Apply now and bring your Moxy magic to the team! \n \n Due to the high volume of applications received, we regret that we are only able to contact candidates whose experience and profile closely match the requirements of the role. We sincerely thank all applicants for their interest and for taking the time to apply.

My client is an indigenous Software house, increasingly known as the ‘supplier of choice’ for public sector bodies across the UK and Ireland. Due to continued success (including major contracts won) – they are hiring for a BRAND NEW role within the business. Having recently helped them secure talent in Data Engineering and Testing – we’re now pleased to present this Service Delivery Manager role! \n \n \n \n Role Overview: \n Having consistently expanded their customer base, my client needs to ensure that SLAs are met across the board. \n The Service Delivery Manager will work on the company’s managed service contracts, owning the customer relationship once a service has gone live and moved into business-as-usual (BAU). The Service Delivery Manager sits between the company’s support/service desk team and each customer's lead contact, making sure delivery stays on track, problems get resolved, and customers always know where they stand. You will own SLA performance, monthly service reporting, service reviews, and the change and problem management process. \n \n \n \n Your Day-to-Day: \n The Service Delivery Manager will partner closely with the Support Manager (and Support Team) – ensuring they’re performing optimally. You will have the autonomy to fill your own diary with customer meetings. You will travel to meet customers onsite (mostly NI) to build rapport quickly and introduce your support team to them. You will be confident, personable and with a great attitude; ensuring you’re the customer’s ‘go-to’ person. \n \n \n Responsibilities: \n KPIs and Evidence (Reported Monthly) \n You'll be responsible for producing and standing behind the following each month: \n\n • SLA compliance — % of tickets meeting response and resolution targets, by priority.\n, • First response time — Average and % within target, by priority.\n, • Resolution time — Average and % within target, by priority.\n, • Customer satisfaction — Post-ticket CSAT / survey scores, with trend.\n, • Service reviews — Reviews held vs. scheduled; actions closed vs. open.\n, • Change requests — Volume, lead time, and approval-to-implementation cycle time.\n, • Problem records — Open/closed problems, recurring incident themes, and root-cause status.\n, • Report delivery — Monthly service report issued on time, every time.\n\n \n Essential Skills and Experience \n\n • Experience in a service delivery, account management, or customer success role within an IT, managed services, or technical environment.\n, • A confident, personable manner — genuinely warm with customers, and able to build trust and rapport quickly.\n, • Comfortable owning difficult conversations: managing an SLA breach, an unhappy customer, or an overdue action without letting the relationship suffer.\n, • Good working knowledge of SLA, change management, and problem management processes (ITIL exposure is a plus, not a requirement).\n, • Strong reporting skills — able to turn raw support data into something a customer stakeholder finds clear and credible.\n, • Organised and self-directed, comfortable managing multiple customer accounts in parallel.\n, • Existing right to work in Northern Ireland. We are unable to offer visa sponsorship for this role.\n\n \n \n Desirable: \n \n\n • Familiarity with a service desk or ITSM tool (e.g. Jira Service Management, Freshservice, ServiceNow).\n\n \n \n The Service Delivery Manager will join a vibrant, high-achieving team in their beautiful Holywood Office. You will work across high-profile public sector and regulated client engagements. There is huge growth potential in this role with plans to grow a team under you! \n \n \n If you’re interested, please apply or contact dan.gough@adeptapartners.com

Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Lead EDM Support Consultant, you'll be part of a collaborative and fast-paced support team delivering post-deployment services and ongoing support to our global EDM customers. The team environment is built around shared ownership, continuous learning, and supporting one another while managing customer interactions, system updates, and issue resolution in line with agreed SLAs. This role blends customer-facing consulting with hands-on solution support, giving you exposure to real-world challenges across a diverse client base. You'll work closely with customers to understand their needs, investigate and troubleshoot issues, and provide clear, pragmatic solutions, while also collaborating with internal teams such as product, engineering, and delivery. You'll take ownership of support requests end-to-end, balancing responsiveness with quality and helping customers get ongoing value from their EDM solution. Beyond day-to-day support, you'll contribute to knowledge sharing, process improvement, and the evolution of the EDM support offering, helping shape how the team operates as it scales. The support environment at Kainos values curiosity, accountability, and teamwork, offering opportunities to grow your technical skills, deepen your Workday expertise, and make a tangible impact for both customers and colleagues Key Responsibilities • Provide configuration, troubleshooting, and advisory EDM support to customers post-deployment., • Deliver services within agreed SLAs, ensuring high customer satisfaction., • Manage and prioritise incoming requests, identifying root causes and resolving issues effectively., • Manage Team Utilization and ensuring support Consultants maintain efficiency and remain effective., • Maintaining regular 1-1s with support team consultants and acting as first point of contact for work or personal concerns., • Ensuring Support Team consultants are supported in achieving departmental goals, KPI's and OKR's, • Maintaining regular 1-1s with support team consultants and acting as first point of contact for an work or personal concerns., • Support recurring releases and deployments, helping customers adopt new features and updates., • Work collaboratively across internal Support Teams., • Contribute to knowledge base development to support internal learning and customer self-service by documenting complex troubleshooting steps and solutions., • Working with Service Managers to ensure compliance with data security, privacy, and governance standards in all configurations and processes., • Help support Service Managers with customer transfers into Live-Support, • Serve as a point of contact for supporting Service Managers in handling and resolving customer escalations. Minimum (Essential) Requirements: • Very Strong customer focus and some experience in a customer-facing role, consulting environment. Willing to understand customer needs and build relationships. Able to understand when to escalate issues when appropriate., • Very strong understanding of Workday products either/or HCM/Financials/Payroll as well as any specialist Capability., • Ability to manage competing priorities and resolve issues independently., • Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation., • Capable of working within (remote) teams and alongside customers, as well as on your individual tasks with no supervision, • Able to apply all relevant standards and procedures to your own work, maintaining high quality, accuracy and attention to detail., • A proactive, solutions-oriented mindset, with a desire to continuously learn and grow., • Aware of the importance of confidentiality and non-disclosure policies and/or agreements and always ensures security of information., • Very strong sense of commerciality and a strong holistic view of EDM, • Strong desire to mentor others and able to give both positive and constructive feedback to others. Desirable Skills • Workday certification in HCM, Payroll, or Financials., • Awareness of ITIL, ISO20000 principles and best practices, • Experience with JIRA Service Desk, • Experience in a Support environment or post deployment services Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. JBRP1_UKTJ

Manage the digital handover to the next shift team leader for seamless service. Collaborate with other IT teams to ensure alignment and efficiency across all IT operations. Provide technical guidance to the service desk team, assisting with complex issues as needed.

Version 1 is seeking an experienced Level 1/2 IT Service Desk Team Leader to oversee global service desk operations 24/7.You will mentor analysts, ensure high-quality IT support, and drive continuous improvement in a dynamic environment.The role requires hands-on leadership, strong technical experti

Seeking four IT Service Desk Analysts for a temporary, ongoing role providing first-line, phone-based support.The primary focus is on logging and referring IT issues.

What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The Senior ITSM Process Support Analyst works

Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and confirm that tooling and reports support the documented process steps. Reporting to the Global Service Desk Senior Manager, the IT Process Analyst supports the operation, governance cadence an

Key Responsibilities for the IT Systems Engineer: Work as part of the Systems Management team delivering a quality service to our clients' MSP/MSSP customers on a variety of hardware and software products Building, Configuring and Troubleshooting VMware Assist with the administration of no

Own and optimise our Microsoft 365, Azure, Entra ID, Intune, Exchange Online and SharePoint Online instances Design, implement, and support modern endpoint management solutions including Windows Autopilot v2, Microsoft Autopatch, Intune, Endpoint Privilege Management (EPM), Cloud PKI, Enterprise A

Version 1 is seeking an experienced Level 1/2 IT Service Desk Team Leader to guide a global service desk, ensuring high-quality IT support and customer service across time zones. The role combines hands-on leadership with strategic oversight, reporting to the Service Desk Manager in a high-availabil

Version 1 is seeking a Level 1/2 IT Service Desk Team Leader to oversee a global team and ensure high-quality IT support across shifts. The role covers incident management, process ownership, and customer-focused service delivery within a dynamic ASPIRE Global Service Centre. You will lead with hand

The position includes a structured two-year development pathway with opportunities for learning and career growth. Belfast, is seeking a Junior Service Desk Analyst to join their Technical Services team. Successful candidates will bring a passion for technology and problem-solving along with a proac

Version 1 is seeking an experienced IT Service Desk Analyst to join the ASPIRE Managed Services team in a hybrid role across in-office days and remote nights. You will be the first line of support for colleagues and clients, handling incidents, requests, and triage with a focus on service quality. T

Coordinate the service desk, prioritizing and resolving customer inquiries efficiently. This role supports the Service Delivery Manager, manages ticket workflows, ensures SLA adherence, and handles first-line escalations.

You will partner with marketing, sales, strategy, and product to plan and execute large customer conferences, internal field kickoffs, and special programs across Europe.

Responsibilities include creating BRD/FRD documents, coordinating with technical teams, and ensuring alignment with regulatory mandates across Barclays platforms. You will develop reports on risk exposures and collaborate with cross-functional teams to define compliant solutions.

And it means you’ll have the flexibility to choose where you work within your country of employment, supported by the digital tools and equipment you need. GTIL and the member firms will continually improve the sustainability of their operations and strive to make a positive impact on clients, peo

The initial focus will be on analysing Salesforce fallout, exception and error data arising from integration activity, identifying data quality and process issues, and helping the business drive those issues through to resolution. Strong attention to detail combined with the ability to understand wi

Solicitor or CILEX with strong claimant catastrophic/serious injury and multi-track RTA experience. Champion rehabilitation & interim payments; apply the Serious Injury Guide and Rehabilitation Code. This is a visible leadership role for a proven catastrophic injury solicitor who loves coaching othe

Own data quality and integrity across systems, with particular focus on Ostara. This is a key role at the heart of our facilities management operation, ensuring that data within our systems is accurate, structured and trusted. Identify critical data points within engineering and FM workflows and ens

Writing high-quality user stories and acceptance criteria for engineering teams. This is an opportunity to join a business investing heavily in its data capabilities, where you’ll work on high-impact transformation projects alongside experienced data professionals. Competitive Benefits + Above Mar

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. We are looking for Female Support Workers to work with us in Kingston sup

Technical Support Engineer - Boilers & Renewables in Stoneyford, Lisburn (BT28), BT28 | Mitchell Maguire Search Search These jobs were popular with other job seekers Technical Support Engineer - Boilers & Renewables Mitchell Maguire Belfast (BT1), BT1 From £40,000 to £45,000 per annum Comprehensiv

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the essential criteria for this role, will be given the opportunity to demonstrate their abilities at the interview. We are excited to be recruiting Bank Support Workers to join us

Key Responsibilities for the IT Systems Engineer: Work as part of the Systems Management team delivering a quality service to our clients' MSP/MSSP customers on a variety of hardware and software products Building, Configuring and Troubleshooting VMware Assist with the administration of no

At least 4 years working in IT support or helpdesk roles, including time as an escalation point, and confident supporting both macOS and Windows in a business setting. Competitive salary ~ 25 days holiday ~ Sea-front office with bi-weekly massages and free snacks ~ Private medical insurance via B

This position is ideal for someone with a strong interest in IT, excellent problem-solving skills and a desire to work in an educational setting that values reliability, professionalism and high-quality service. IT Services Department: The IT Technician will join a highly skilled, friendly and for

We run a modern, cloud-first setup, so the job stretches well beyond the helpdesk queue, covering the full employee IT lifecycle, keeping core systems reliable, and taking on meatier project work alongside day-to-day support. Juggle the daily flow of support requests against your commitments on long

This is a full-time, permanent position offering the opportunity to play a key role in supporting teaching, learning, and school operations through effective IT provision. This is a varied and hands-on role suited to a dependable professional who enjoys problem-solving and delivering excellent custo

Act as the escalation point (3rd line) and go-to expert for the wider IT Service team. Juggle the daily flow of support requests against your commitments on longer-running IT projects. We run a modern, cloud-first setup, so the job stretches well beyond the helpdesk queue, covering the full employee

Senior DevOps leader responsible for owning the end-to-end delivery pipeline and toolchain governance across the agentic development programme Acts as the connective tissue between the platform engineering layer and application delivery teams, ensuring both move at pace within consistent, auditabl

Act as the escalation point (3rd line) and go-to expert for the wider IT Service team. At least 4 years working in IT support or helpdesk roles, including time as an escalation point, and confident supporting both macOS and Windows in a business setting. We run a modern, cloud-first setup, so the jo

Technical Support Engineer - Boilers & Renewables in Stoneyford, Lisburn (BT28), BT28 | Mitchell Maguire Search Search These jobs were popular with other job seekers Technical Support Engineer - Boilers & Renewables Mitchell Maguire Belfast (BT1), BT1 From £40,000 to £45,000 per annum Comprehensiv

At least 4 years working in IT support or helpdesk roles, including time as an escalation point, and confident supporting both macOS and Windows in a business setting. Competitive salary ~ 25 days holiday ~ Sea-front office with bi-weekly massages and free snacks ~ Private medical insurance via B

Technical Support Engineer - Boilers & Renewables in Stoneyford, Lisburn (BT28), BT28 | Mitchell Maguire Search Search These jobs were popular with other job seekers Technical Support Engineer - Boilers & Renewables Mitchell Maguire Belfast (BT1), BT1 From £40,000 to £45,000 per annum Comprehensiv

You may be required to cover the Rota as and when needed, these hours will be paid on top of your team leader salary The Role The role would include a range of tasks such as Quality Monitoring- Spot checks, Care Assessments, Supervisions, Annual Appraisals, Client Reviews and other key monitoring ta

Technical Support Engineer - Boilers & Renewables in Stoneyford, Lisburn (BT28), BT28 | Mitchell Maguire Search Search These jobs were popular with other job seekers Technical Support Engineer - Boilers & Renewables Mitchell Maguire Belfast (BT1), BT1 From £40,000 to £45,000 per annum Comprehensiv

Responsibilities include creating and reviewing SMART support plans, delivering home or community based support, facilitating access to medical and community services, and minimizing hospital admissions for mental health. We are a disability confident employer Hestia is proud to be a disability conf

Joinery Team Leader Veneering & Forming This is a fantastic opportunity for a Joinery Team Leader with 5 to 10 years experience with strong man management skills and ideally some basic experience of veneering to join a growing organisation in Hertfordshire. This is a fantastic opportunity for someon

Key Responsibilities Leading and supervising a team of technicians and contractors Driving maintenance performance, safety, and compliance standards Managing day-to-day maintenance activities, shutdowns, and planning Working across mechanical, electrical, and instrumentation systems Using Computeriz

Core duties: Analysing and maintaining Earned Value Management (EVM) data, including identifying trends, diagnosing data issues, and supporting corrective actions Ensure the Performance Measurement Baseline (PMB) is maintained along with adherence to EIA-748 Developing, validating, and maintaining h

In a fast‑paced environment you will ensure data accuracy, meet audit deadlines, and collaborate with IT to integrate new business into AR. You will build relationships with clients and TP ICAP staff, maintain accurate task records, and drive improvements to systems and processes.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a p

Radius Limited in Belfast is seeking an experienced IT Support Engineer who will assess, document, and optimize IT infrastructure across various customer sites. This role combines onsite IT support, hardware/software troubleshooting, and compliance audits. The position offers a comprehensive benefit

You will use RMM/PSA tools like Kaseya and contribute to high-quality IT service delivery while mentoring junior engineers. VANRATH in Belfast is seeking an experienced IT Engineer with MSP background to join our client-facing MSP team.

Radius Limited in Belfast is looking for an IT Support Engineer to assess, document, and optimize IT infrastructure. The role combines onsite support, troubleshooting, and site audits to uphold organizational standards. The ideal candidate should have over 5 years of experience in IT support and str

Act as a subject matter expert (SME) in people data, providing guidance to colleagues, identifying recurring data quality challenges, and driving remediation activities in collaboration with HR and IT. Engage strategically with senior stakeholders and build trusted partnerships across the People fun