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Development Underwriter Northern Ireland — Home Based Up to £80,000 plus bonus and benefits The Role We are recruiting on behalf of a well-established national insurance company for a Development Underwriter based in Northern Ireland. This is a home-based, market-facing position with a strong focus on broker development and new business across the Northern Ireland commercial market. The business has a growing regional presence across the UK and is looking to strengthen its Northern Ireland operation with the appointment of a dedicated underwriter who can both develop new broker relationships and service the existing portfolio. This is not a desk-based processing role — it is a position for someone who is active in the market, well-connected and motivated to grow. You will be supported by a strong central team and will operate with genuine underwriting authority. The expectation from day one is that you are the face of the business in Northern Ireland — present, credible and building. What You’ll Be Doing This is a dual-mandate role covering both new business development and portfolio management across the Northern Ireland broker market. In practice, that means: • Developing new relationships with commercial insurance brokers across Northern Ireland, including national networks and independent brokers, • Underwriting commercial P&C risks within your delegated authority across the SME and mid-market segment, • Managing and retaining the existing Northern Ireland portfolio, acting as the primary underwriting contact for established broker relationships, • Identifying new business opportunities and proactively approaching brokers who are not currently on the panel, • Working autonomously day to day while maintaining close collaboration with the wider regional underwriting team, • Representing the business professionally and consistently across the Northern Ireland market The role is weighted towards new business development and suits someone who is comfortable managing their own diary, building relationships from scratch and working independently in a home-based environment. What We’re Looking For We are looking for a commercially capable underwriter with a genuine presence in the Northern Ireland insurance market. The ideal candidate will combine solid technical underwriting skills with strong broker relationships and the self-motivation to operate effectively without close day-to-day supervision. • Solid experience in commercial P&C underwriting across SME or mid-market risks, • An established network of broker contacts in Northern Ireland — national and / or independent, • Background from a composite insurer, MGA or similar underwriting environment, • Technically sound across a broad range of commercial P&C trade classes, • Highly self-motivated and comfortable in a home-based, field-facing role with minimal day-to-day oversight, • Strong interpersonal and relationship management skills — someone brokers trust and enjoy working with, • Demonstrable track record of new business generation, not just account management This is a role that requires maturity and independence. You will be working without a local team around you, so the ability to self-manage, prioritise effectively and stay visible in the market is essential. What’s in It for You This is a well-supported, home-based role with genuine autonomy and a competitive package. Here is what is on offer: • Salary up to £80,000 depending on experience, • Performance bonus scheme, • Comprehensive benefits package, • Home-based in Northern Ireland with flexibility to manage your own schedule, • Real delegated underwriting authority — you make the decisions, not a committee, • Ownership of the Northern Ireland territory — your market, your book, your reputation, • The backing of a well-capitalised national business with a clear regional growth strategy, • Genuine career development potential as the regional operation expands How to Apply This vacancy is being handled exclusively by IDEX Consulting. All applications are treated in strict confidence and your details will not be shared with the client without your prior consent. To apply or to have a confidential conversation about this opportunity, please contact Stuart McKenna directly using the details below. If you are not actively looking but this role sounds like it could be the right move, we are happy to have an informal conversation. Stuart McKenna Specialist Insurance Recruitment — IDEX Consulting 07487 706391 IDEX Consulting acts as an employment agency for permanent recruitment. By applying you accept the terms of our Privacy Policy available at .

As a Service Desk Team Manager, you'll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. You'll be accountable for service performance, team capability, and continuous improvement, working closely with stakeholders to ensure operational excellence. What you'll be doing Lead, manage and mentor the Service Centre team within Operations Goal setting, skill enhancement and coordination of performance review activities for Service Centre employees Investigate and resolve any issues resulting from substandard performance. Ensure company policies and procedures are followed by all team members Develop programs to improve technical and customer service skills across the operation Address customer enquiries resolve issues and feedback proactively. Maintain positive relationships with all stakeholders to ensure Service Centre effectiveness. Ensure all employees are adequately trained to meet service objectives. What we're looking for Prior IT team management experience Great excel skills and ability to pull out meaningful data from numerous locations to create quality reports and presentations. ITIL Qualified Preferred Demonstrate you can work in in a complex, highly outsourced environment with complex infrastructure Experienced in dealing with Senior Leaders and Customer Stakeholders People Management/ leadership Experience and team working Strong planning, organisational and prioritisation skills Experience in management of operational and technical staff, including recruitment, development, training and motivating staff, dealing with disciplinaries. Experience tackling complex problem-solving working with cross functional teams Location & working pattern Based in Hillview House, Belfast, leading a team of 16 analysts This is an on-site leadership role-candidates should be comfortable being in the office when required Service operates Monday-Friday, 8am-5pm, with some flexibility within those Occasional paid on-call duty is expected (around 1 weekend in 4). Join Capita - Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UK's most recognised organisations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference.Our work spans diverse sectors - government, healthcare, education, and finance - offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion. We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you.Check out our website What's in it for you? 23 days' holiday (rising to 27) with the opportunity to buy extra leave company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering endless opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose Customer first, always ? Fearless innovation ? Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Skills: Service Desk Team TLNT1_NI

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We're seeking a Commercial Account Manager to join our Belfast team, supporting the servicing and management of a portfolio of commercial insurance clients. This desk-based role focuses on delivering high quality client service, providing technical broking support, and maintaining strong relationships with clients, Insurers and colleagues. The successful candidate will play an important role in ensuring client needs are understood, risks are appropriately placed and all servicing activity is handled accurately and efficiently. How you'll make an impact • Build and maintain effective working relationships with clients, Insurers and internal stakeholders, • Manage and service a portfolio of commercial insurance clients, ensuring high standards of client care and retention, • Analyse client business activities and risk exposures in order to identify appropriate insurance and risk management solutions, • Liaise with Insurers to obtain terms, negotiate cover and support the placement of risks, • Support internal strategy and assist in delivering strong client retention, • Take ownership of client servicing activity within your portfolio, ensuring work is progressed efficiently and escalated where appropriate to maintain service standards., • Produce accurate and professional documentation for clients and Insurers using Gallagher systems and documentation tools, • Ensure all information and activity is recorded accurately and in a timely manner within internal systems, • Maintain strong knowledge of insurance products, market developments and regulatory requirements, • Experience working within the insurance industry, within a commercial insurance broking environment, • Good knowledge of general insurance including products and an understanding of underlying legal principles and practices, • Strong written and verbal communication skills with the ability to build rapport with clients and colleagues, • Excellent organisation skills with the ability to manage multiple tasks and deadlines, • Strong attention to detail and commitment to delivering accurate work, • Problem solving mindset with the ability to identify risks and escalate issues where appropriate, • Ability to work effectively within a team while managing individual responsibilities, • Eligible to work in the UK #LI-JJG Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The End User Support Site Lead is responsible for managing the local End User Services team and overseeing all on-site support operations for employees. This includes day-to-day operational support across broking and non-broking functions, ensuring that incidents, problems, requests, and project work are executed efficiently and to a high standard. The role requires strong leadership, excellent customer focus, and ownership of local service delivery. The Site Lead also acts as deputy to the regional End User Services leadership, contributing to operational management, continuous improvement, and project execution across the region. Role Responsibilities Provide day-to-day leadership and operational oversight for End User Services in Belfast, ensuring a consistently high standard of service for both broking and non-broking populations. Ensure all end-user facing IT services are stable, secure, and fit for purpose, enabling employees to perform their roles effectively. Lead and coordinate support across desktop computing, end-user applications, mobile devices, and related technologies in line with agreed service levels. Act as the primary site lead for End User Services, representing the function locally and providing visible leadership. Ensure all incidents, service requests, problems, and changes are managed in accordance with ITSM and ITIL-aligned processes, including Incident, Request, Change, Configuration, Capacity, and Release Management. Collaborate closely with Infrastructure, Architecture, Service Management, IT Security, Facilities, and Communications teams to deliver a seamless end-user experience. Drive continuous service improvement by identifying opportunities for process optimisation, automation, and tooling enhancements to improve efficiency and user satisfaction. Act as site lead for driving cross functional innovation and AI programmes. Support and contribute to root cause analysis of recurring or high-impact issues, ensuring corrective actions are identified and implemented. Ensure adherence to IT Security, Risk Management, and Business Continuity (BCP) policies and procedures at all times. Oversee local project delivery and technology rollouts, coordinating team resources to support regional and global initiatives. Maintain and report on service delivery metrics, using data to track performance, identify trends, and support management reporting. Ensure adequate shift coverage and on-site support across all Belfast locations, including support for office moves, desk relocations, and weekend activities where required. Act as a role model within the team, demonstrating professionalism, accountability, and a strong customer service ethos at all times. Experience / Competences Essential Demonstrable experience working within large, complex organisations, ideally within financial services or similarly regulated environments. 5-7 years' proven experience in a supervisory or team leadership role with responsibility for End User/ Desktop Support services. Hands-on technical experience across Windows desktop environments, Office applications, Active Directory, SCCM / App-V, end-user hardware, and file and print services. Experience leading teams in fast-paced, business-critical environments with multiple concurrent priorities. Working knowledge of ITIL-aligned IT Service Management processes. Strong customer service focus with the ability to engage effectively with end users, stakeholders, and third-party vendors. Excellent written and verbal communication skills, with the ability to convey technical information clearly to non-technical audiences. Awareness of Risk Management, Compliance, Information Security, and Business Continuity requirements Analytical and structured approach to problem solving, including root cause analysis. Desired Previous experience within investment banking, financial services, or trading environments. Experience supporting broking or front-office user populations. Exposure to service automation or tooling improvement initiatives. Experience contributing to regional or global technology projects and rollouts. Use of service metrics and reporting to drive service improvement. Demonstrated willingness to learn and adopt new technologies. #LI-MID #NIJobs Role Band & Level: Professional, 5 Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.

Desktop Support Specialist (Belfast) The Opportunity This is an excellent opportunity for a motivated individual to further their career and gain experience working in a fast moving team. We are seeking to expand our IT Service Desk and are looking to recruit a Desktop Support Specialist within our Belfast office. This will be a 12 month Fixed Term contract. If you are looking to get exposure in a large organization, have a valued opinion and work within a supportive team then this role is for you. The role: Providing 1st / 2nd level Helpdesk Support both onsite / remotely Monitor Service Desk Queue Installation, Configuration and Support of PCs, running Windows 11 Troubleshooting both hardware / software / network connectivity issues on PCs/Printers Management of Assets Determine proper escalation path for non-resolved issues. Participate in and contribute to a dynamic IT team Skills & Attributes; Minimum of 2 years experience in deskside support in a corporate IT environment Degree / Technical certification in IT or related field Strong knowledge of Windows 11 / Office 365 / MS Teams PC / Laptop hardware configuration and troubleshooting Mobile Devices / Mobile OS AD / TCP/IP Network knowledge The ability to work on your own initiative and be a self-starter Proven planning and organisational skills Exceptional problem solving and troubleshooting skills The willingness and ability to work co-operatively with others as part of a team Frequent travel to our regional offices for onsite visits Good interpersonal and communication skills LI-KS1 About Us We are Grant Thornton Grant Thornton Ireland is rapidly approaching 3,000 people, in 9 offices across Ireland, Isle of Man, Gibraltar and Bermuda. With a presence in over 149 countries around the world and a global network of 73,000 people, we bring our clients the local knowledge, national expertise and global presence to help them succeed wherever theyre located. At GT, we work as trusted advisors, bringing local knowledge and national expertise, with a global presence, to help businesses succeed wherever they are located. We make business more personal by investing in building relationships and empowering our clients to make the right decisions for their organisation now and for the future. Whether that is working with the public sector to build thriving communities, with regulators and financial institutions to build trust, or with a diverse range of businesses to help them achieve their goals, Grant Thornton Ireland work hard to support clients to act on the issues that matter. At GT Ireland we dont just predict your future, we build it. A Career at GT Looking for a more fulfilling role in professional services? One where fresh thinking, collaboration and diversity are valued? At Grant Thornton we do things differently. What does this mean for you? A career in a more inclusive working environment, a more collaborative work culture, a more supported, flexible working role, more possibilities to grow and more opportunities to help shape the future for your clients. We respect and value your experience. And we want you to bring your authentic self to work and be at your best. It is how it should be. Grow with us At Grant Thornton, we care about our people and work hard to make you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more. Our Benefits Please follow this link ( for information on our generous benefits package. About the Team Equity, diversity and inclusion At Grant Thornton, we provide equitable opportunities for all our colleagues. We are a responsible, sustainable business where equity, diversity and inclusion (ED&I) is at the forefront of our workplace culture agenda, and today, we continue to build and develop on our existing ED&I structure and strategy to meet our workplace culture needs. People are at the heart of our business and teams built with varied individuals present diverse viewpoints, which need to be heard and valued. We are all at our best when we are able to be ourselves and we view integrity and authenticity as integral values to bring to our day-to-day work-life at the firm. We are excited to see the personality and perspectives you will bring to our team because we know we will all benefit from them. Diversity of thought, background and experience enables better decision-making, improves the quality of our delivery, and helps us to meet the needs of our clients. Our firm is built on people and their ideas, so we want to hear all the new perspectives and fresh thinking you have to offer. You form the bedrock of our firms best-practice principles and we will champion you as leaders from day one. Reward and benefits Our reward and benefits are designed to create an environment where our people can flourish. We are committed to building a culture where our people have access to the necessary benefits to help promote a healthy lifestyle and thrive. Recognition We want to create a culture of recognition and celebrating success, by saying thank you to people who surpass our expectations and recognising the right values and behaviours. Our Shout Out recognition scheme is our way of highlighting and promoting achievements. Whether you simply want to say thank you, celebrate a special occasion or give an award for doing something exceptional, you can do all of this and more through the scheme.

Summary Job Title: IT Service Desk Analyst Salary: circa 30-35k pa Location: Belfast, City Centre, Hybrid Contract: Temporary (long term), full-time Overview This is a fantastic opportunity for an IT Service Desk Analyst to join a growing global Managed Service Provider (MSP) as they expand their Be

Job description Business Area Across various NIO Business Areas - we will use this competition to place individuals in roles in Corporate Operations Group, Security & Protection Group & Fiscal, Economy & Trade. In addition, a reserve list will be created which may be used for future Grade 6 roles which occur over the next 12 months across all NIO business areas. Role Title Northern Ireland Office Grade 6 Roles Terms of Appointment Permanent Grade Grade 6 Location Northern Ireland or London Erskine House, 20-32 Chichester St, Belfast BT1 4GF or 1 Horse Guards Road, London, SW1A 2HQ Occasional travel between Belfast and London will be required. Vacancy Manager Clare Sloan Applications Invited from External Candidates and Existing Civil Servants on level transfer and promotion New entrants to the Civil Service will be expected to join on the minimum of the pay range. Existing Civil Servants will have their salary calculated in accordance with the Departments pay on transfer / pay on promotion rules. The national starting salary is £71,381. The London starting salary is £75,674. Your salary will be dependent on your base location. Background The Northern Ireland Office supports the Secretary of State for Northern Ireland in promoting the best interests of Northern Ireland. We make sure that Northern Ireland interests are represented within the UK Government and that UK government responsibilities are fully and effectively represented in Northern Ireland. We are the centre of expertise on Northern Ireland issues across Government. The Northern Ireland Office employs around 160 staff, with offices in Belfast and London. As a small Department, we adopt a flexible project-based approach to ensure that we have the right people, with the right skills, in the right place to support the delivery of our key objectives. Due to our structure and size, we are able to offer extensive exposure to Ministers and the opportunity to work on a far wider portfolio of policy and responsibilities than might be the case in a larger department. This creates an interesting and stimulating work environment. Our key priorities are set out in our Operational Delivery plan and include: Supporting greater inclusion, tolerance and openness in Northern Ireland Contributing to a safer Northern Ireland, where terrorist and paramilitary groups are less able to cause harm to communities Ensuring that governance in Northern Ireland is responsive, transparent and able to deliver effective public service. Addressing the legacy of the past in Northern Ireland For more information about what we do: Visit: About The Role: The NIO has a number of vacancies it is looking to fill at Grade 6 level including the following: Legacy Implementation & Sponsorship Deputy Head of Fiscal, Economy & Trade Head of National Security Policy and Strategy These are challenging, rewarding, and impactful Grade 6 roles which offer a unique opportunity to play a pivotal role in managing and developing the delivery of our departmental objectives. Working alongside a Deputy Director and Director, you will manage a core policy area, ensuring a high standard of support for Ministers across a range of competing priorities and demands. These roles sit at the heart of the Northern Ireland Office (NIO), requiring you to support a range of business priorities, engaging with various internal and external stakeholders, including officials across Whitehall and a variety of Northern Ireland based stakeholders. These roles will provide an unrivalled insight into the workings of the wider Department, Whitehall, and the operation of devolved government in Northern Ireland. The successful candidates will need to deliver effectively in a fast-paced and demanding area while also driving forward the wider departmental strategy. You will be responsible for leading a team of mixed grades, including direct line management of Grade 7s, with a key focus on building team capability and culture, and supporting the Deputy Director in managing team resources. We are looking for a proven, effective, and inclusive leader who is passionate about the work of the NIO. You will champion diversity, motivate your high-performing team to be curious, innovative, and impactful, and generate a shared culture and vision. Candidates must have experience working in fast-paced environments, coordinating across multiple teams, and demonstrate excellent judgement, strong communication and influencing skills, a good sense of the wider political context, and excellent stakeholder management. Duties And Responsibilities: The main responsibilities of the role include but are not limited to: Strategic Leadership and Policy Delivery:Provide effective leadership of the policy team, taking a strategic approach to policy commitments and implementation to deliver the NIOs departmental aims and the Secretary of States priorities. Ministerial Support and Advice:Ensure the team provides a first-class service to Ministers, enabling collaboration and the provision of accurate, timely advice. Corporate Leadership and Culture:Play an active role as a grade 6 in terms of role modelling leadership and management behaviours, championing diversity, inclusion, and wellbeing across the department. Stakeholder Engagement and Partnership:Build strong partnerships with key stakeholders, including other Whitehall and NI departments, and credibly represent the views of Ministers and senior officials. Team Management and Development:Working alongside the DD develop and maintain a high-performing and busy team, focusing on the management and development of staff to ensure everyone reaches their full potential. Cross-Departmental Collaboration:Work with a range of stakeholders to progress government priorities, including leading strategic projects, by maintaining a strong, trusted network across the NIO, Northern Ireland, and other departments. Essential Criteria: The post holder will need to demonstrate the following in their application and at interview: Excellent leadership skills with experience of delivering challenging objectives under intense scrutiny whilst managing your own and teams resilience/wellbeing ; Excellent judgement and analytical skills, the ability to make evidence based recommendations and decisions; Excellent communication and influencing skills to influence a wide variety of stakeholders at different levels; The ability to present and communicate complex information and recommendations to senior decision makers in a clearly and impactful manner, including through high-quality drafting under pressure; Strong partnering and collaborating skills, and the ability to build strong relationships with a diverse range of stakeholders to support effective delivery of strategic outcomes; and Desirable Criteria: Understanding of the political and security environment in Northern Ireland; Experience working on legislation, policy, projects or programmes in Northern Ireland or Whitehall; Existing security clearance (Some of the roles will require Developed Vetting clearance. Applicants should already hold DV clearance or be willing to acquire it) Behaviours: We will assess you against the following Success Profiles behaviours at the Grade 6 level during the application sift: Leadership Making Effective Decisions In addition, we will assess against the following behaviours at interview stage: Leadership Making Effective Decisions Communicating and Influencing Delivering at Pace Experience: Please provide a CV or work history and statement of suitability no longer than 1000 words outlining how you meet the essential and desirable criteria. Both will be used in order to assess any demonstrable experience, career history and achievements that are relevant to the role. Your statement of suitability needs to set out evidence of how your experience meets the essential and desirable criteria set out above. Your layout is entirely your preference; you may choose narrative, bullets, etc. One narrative example may cover the requirements needed. You dont have to explain the whole process, just what you have done and the skills and experience you have used. Share with us what makes you suited to this role and why. What you can do, the skills you have that are transferable and the life experience or passion you have that are linked to this role. If you dont have work-based examples then give examples from school/college, clubs, volunteering or other activities you have been involved in. You will also be asked to complete a CV with details of your education, professional qualifications, previous skills and full employment history. Your CV will not be formally assessed so please put the main evidence of your skills into your personal statement. Your CV will be used to add context to your personal statement. More information on behaviours and success profiles can be found here. Please note that in the event of a large number of applications being received we may run the initial sift on the lead of Leadership. Expected sift date 25th May Expected interview date/s week commencing 8th June Interview location - Your interview is expected to be conducted face to face, however there may be occasions where this will change. You will be notified of the location if you are selected for an interview. Interview: You will be assessed against the same behaviours at the interview stage and will be asked to provide examples of how you have demonstrated the behaviours. In addition, you will also be asked strength based questions. It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain: WHO - What it was? How you approached the work/situation? What the Outcomes were, what did you achieve? Or STAR - What was the Situation? What were the Tasks? What Action did you take? What were the Results of your actions? Strengths It is difficult to prepare for strength type questions. However, you can think through your answers, focus on your achievements and aspects you enjoy and decide how these can be applied in the organisation and role. While strengths questions are shorter and we do not expect a full STAR response, the panel is interested in your first reaction to the question and information or reasoning to support this. Further information on Civil Service Strengths can be found here. If you do not have work-based examples then please give examples from school/college, clubs, volunteering or other activities you have been involved in. All applications for employment are considered strictly on the basis of merit. Offer Once all interviews have been completed, you will be notified of the outcome by email. Offers will be made in strict merit order to the highest scoring candidate first. The successful candidate will be notified of a start date following successful security checks. Additional information received after the closing date will not be considered. Failure to provide sufficient information in support of an application prior to the closing date will not be considered as grounds for an appeal if an applicant is not shortlisted for interview. Security Clearance: This role requires National Security Vetting given the access to sensitive information afforded by the job role. You can find more information by reviewing the information held in the following links: United Kingdom Security Vetting: Applicant - GOV.UK ( The vetting charter - GOV.UK ( In addition, there is a minimum UK residency requirement set by the Cabinet Office which is dependent on the security level required for the role. This role requires SC and to be eligible to apply for this role you should have been present in the UK continuously for the past 5 years. Depending on the role you are placed into you may also be required to undertake the DV process. Neither Detached Duty terms nor relocation costs will apply to this post. Further Information: Further information about the post may be obtained from Clare Sloan via email to . All applications for employment are considered strictly on the basis of merit. This job description should not be taken as constituting conditions of employment. Please note that due to the high interest in NIO opportunities, feedback cannot be given if you are unsuccessful at the sift stage. Feedback is available on request if unsuccessful following the interview. Complaints: The Civil Service Code sets out the standards of behaviour expected of civil servants. Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. Please contact SSCL () in the first instance. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Reserve Lists: In the event that the advertised post following interview, identifies more appointable applicants than available posts, we may hold applicant details on a merit/reserve list for a period of 12 months from which further future appointments can be made. Candidates placed on a reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact to be removed from the reserve list. Interview dates Dates week commencing 8th June Contact information If you require any assistance please call (Monday to Friday 8am - 6pm) or e mail Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyones circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its locations respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJs terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. Flexible working hours The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJs Flexible Working policy. Benefits The MoJ offers a range of benefits: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. WHJS1_NI

Summary Job Reference: VR140426 Job Title: End User Engineer Salary: circa 40-45k+ Location: Belfast, City Centre, hybrid Contract: Temporary contract, full-time, opportunity to secure permanent positions A leading global technology services provider is seeking an experienced End User Engineer to join their growing Belfast-based team. This is an exciting opportunity for a skilled End User Engineer to play a key role in delivering high-quality IT support and security solutions within a fast-paced, client-focused environment. This position is initially offered as a 3-month temporary contract, with strong potential for extension or permanency as the organisation continues to expand its long-term IT hub in Belfast. The Role As an End User Engineer, you will work closely with clients to understand their technical requirements and deliver tailored solutions across desktop support and security platforms. You will take ownership of complex issues, ensuring they are resolved efficiently while maintaining excellent communication with stakeholders. Key Responsibilities Engage with clients to understand technical needs and recommend effective solutions Lead implementation and support of email and web security platforms (e.g. INKY, Proofpoint, Cisco Umbrella, Mimecast) Troubleshoot complex issues and conduct Root Cause Analysis (RCA) Provide mentorship and guidance to junior engineers Manage and update tickets within a service desk environment Deliver system deployments independently and collaboratively Document solutions and support knowledge transfer across teams Key Skills & Experience Strong end-to-end troubleshooting capability with minimal supervision Advanced desktop support experience, including escalations Hands-on experience with email/web security platforms (INKY, Proofpoint, Umbrella, Mimecast) Ability to analyse phishing threats and web filtering issues Excellent communication and stakeholder management skills Experience working in fast-paced, client-facing environments Flexible approach to working hours and on-call support when required Technical Requirements Minimum 5 years' experience in IT support, ideally within an MSP environment Strong expertise in Microsoft 365 (security, administration, migration) Proficiency in Windows, macOS, Microsoft Entra ID, Intune, Exchange, and Defender Solid understanding of Azure infrastructure and optimisation Experience with Intune MDM and device management Knowledge of SharePoint administration and migrations Familiarity with DNS, DHCP, Active Directory, and Group Policy Understanding of email authentication protocols (SPF, DKIM, DMARC) Desirable Experience in regulated environments (e.g. SOC2, HIPAA, HiTrust) Exposure to automation tools (Chef, Puppet, Ansible, Salt) Microsoft Azure certifications Package & Benefits Salary circa per annum Hybrid working model (Belfast City Centre office) Pick a set shift: 12:00 - 21:00 13:00 - 22:00 14:00 - 23:00 Strong opportunity for contract extension / move to permanent Why Apply? This is a fantastic opportunity for a driven IT Engineer to join a forward-thinking organisation that values collaboration, innovation, and career progression. High-performing contractors will have the chance to secure long-term opportunities as the Belfast operation continues to grow. For further information on this End User Engineer role, or any other IT job in Northern Ireland, apply via the link or contact VANRATH for a confidential chat today. Skills: IT Support Intune SharePoint M365 Entra DNS Benefits: Work From Home

We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst As an IT Service Desk Analyst, you are the first point of contact for technical support within the organization. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery

This busy and diverse IT department is looking for a Service Desk Analyst who will be responsible for Desktop support in a busy Service Desk supporting approx. Service Desk Analyst Location: Belfast Duration: Permanent, Full Time Salary: £30k per annum REED Technology are delighted to represent an

The Vacancy Location: Lombard House, Belfast Contract: Permanent Hours: 37 hours per week (Full Time) About Inspire Inspire is a values-led organisation delivering essential services that support wellbeing, recovery and communities. Technology is critical to how we operate, innovate and protect the people we support. We are seeking an experienced ICT Manager to lead and deliver high-quality, secure and reliable IT services across Inspire. Role Purpose The ICT Manager will have end-to-end ownership of Inspire's IT services, ensuring they are well designed, effectively implemented, reliably operated and continually improved. This is a hands-on technical leadership role, combining operational accountability, people leadership and service ownership. Working closely with the Assistant Director of IT, the post-holder will support organisational priorities and play a key role in delivering Inspire's Digital Transformation Programme. Key Responsibilities (Summary) Own and manage end-to-end IT services, ensuring reliable, secure and high-quality service delivery Lead the IT Service Desk and oversee effective incident, request, change and problem management Provide operational ownership of Microsoft 365, identity, endpoints and core IT infrastructure Ensure strong cyber security controls and compliance with Cyber Essentials Plus and ISO27001 Lead IT change and projects, supporting Inspire's Digital Transformation Programme Manage IT suppliers and budgets to ensure value for money and service performance Lead, develop and support a high-performing, customer-focused IT team Maintain effective IT governance, documentation, policies and operational controls What We're Looking For Proven experience in a senior IT or ICT management role Strong operational knowledge of IT service delivery and Microsoft 365 environments Experience leading IT teams, suppliers and service improvements Strong understanding of cyber security, governance and compliance frameworks Excellent communication skills and a customer-focused mindset Why Join Inspire? Opportunity to lead IT services that support vital front-line work Strategic involvement in digital transformation Supportive, values-driven organisation Commitment to development, wellbeing and equality Our Organisation Inspire is an all-island charity and social enterprise and our aim is wellbeing for all. We work together with people living with mental ill health, intellectual disability, autism and addictions to ensure they live with dignity and realise their full potential. We campaign to create a society free from stigma and discrimination with a culture of compassion that focuses on people and their abilities. Our Benefits Enhanced Annual Leave Cycle to Work Scheme Shopping Discounts Employee Wellbeing Initiatives Death in Service Benefit Occupational Sick Pay To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. TLNT1_NI

Experienced Recruitment Consultant - Northern Ireland If you're motivated by new business, hitting targets, and being recognised for results, this is the opportunity to take your career to the next level. In this role, you'll have full ownership of your desk, from winning new clients to delivering high-quality candidates and building long-term partnerships across Northern Ireland. You'll work across temporary, contract, and permanent roles, giving you the opportunity to maximise your earnings and make a real impact with your clients. If you're someone who wants to win more, earn more, and build a reputation in the market, we want to hear from you. OTE £55,000-£75,000 | Uncapped Commission | Hybrid Working | Annual Client Retention Bonus | Quarterly Team rewards About Your New Career You'll be responsible for managing the full recruitment lifecycle from job brief to placement and aftercare You'll proactively source and interview high-quality candidates You'll take ownership for winning new business and grow existing client accounts You'll deliver tailored staffing solutions and exceptional service to all clients & candidates You'll ensure compliance, accuracy and strong CRM management You'll maintain strong client and candidate relationships About You Proven experience as a Recruitment Consultant in an agency environment Strong business development and client management skills Confident managing temp, contract and permanent recruitment Highly organised, target-driven and relationship-focused Full UK driving licence What's in It for You Uncapped commission with realistic OTE £55K-£75K Hybrid working Available + early finish Fridays Annual client retention bonus Enhanced holidays, pension & sick pay Monday to Friday 8.30am to 5pm, Friday 8.30am to 4pm Quarterly team rewards & Social Events Ongoing Personal Development & access to training courses If you're ready to take ownership of your desk, build long-term client relationships, and be rewarded properly for the work you put in, we'd love to hear from you. Closing Date for Applications will be Friday 8th May 2026. Apply today and take the next step in your recruitment career. Skills: Recruitment Consultant Recruiter Recruitment Agency Sales Agency Staffing Benefits: Work From Home

A&O Shearman is looking for a Global Service Desk Analyst to join their IT team in Belfast. The ideal candidate should have experience in a Service Desk role, strong technical knowledge, and excellent customer service skills. The position offers a range of benefits including private medical insuranc

This is a fantastic opportunity for graduates or early-career IT professionals who already have around one year of hands-on Service Desk or IT Support experience and are ready to take the next step in a fast-paced, customer-focused environment. We're currently recruiting for multiple Graduate IT Ser

Summary Job Title: IT Service Desk Analyst Salary: circa 30-35k pa Location: Belfast, City Centre, Hybrid Contract: Temporary (long term), full-time Overview This is a fantastic opportunity for an IT Service Desk Analyst to join a growing global Managed Service Provider (MSP) as they expand their Be

We are recruiting an IT Support Analyst as part of a second line team to provide exceptional desk-side customer service to users in our Belfast office and remote customer service to other offices as required. Working in an open and supportive environment, to deliver outstanding results. Experienced

This busy and diverse IT department is looking for a Service Desk Analyst who will be responsible for Desktop support in a busy Service Desk supporting approx. Service Desk Analyst Location: Belfast Duration: Permanent, Full Time Salary: £30k per annum REED Technology are delighted to represent an

This exciting position is ideal for someone who thrives in a fast-paced environment, solving problems and engaging with clients. Ocho People is looking for an IT Support Analyst to join their Belfast team in a hybrid role. Applicants should have experience with service desk tools such as Zendesk and

We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst As an IT Service Desk Analyst, you are the first point of contact for technical support within the organization. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery

A leading technology training provider in Belfast is seeking a Graduate IT Service Desk Analyst. This position offers graduates a chance to provide 1st and 2nd line IT support within various client environments. A full UK driving license is essential for this role, which promises excellent career pr

Proven technical knowledge and a track record of providing high quality 1st and 2nd line support via an IT Service Desk. IT Service Desk – Foot Anstey McKees. Work collaboratively with 3rd‑line infrastructure and application support teams to maintain, improve, and support all core infrastructure

We seek an experienced and results-driven Level 1/Level 2 IT Service Desk Team Leader to oversee IT service desk operations 24/7 at the Global Service Centre. The role requires a hands-on leader who can manage a team of service desk analysts globally at Level 1 and Level 2, ensuring high-quality IT

The opportunity to work within a growing, ambitious IT function. As a Service Desk Analyst, you will play a key role in delivering high‑quality IT support to colleagues across the business. This is an excellent opportunity for a Service Desk professional looking to take the next step in their care

Your Company is seeking a Service Desk Analyst to deliver high-quality IT support in Belfast.

A forward-thinking law firm in Belfast is seeking a Service Desk Analyst to provide high-quality IT support to over 700 colleagues. This role offers a chance to be part of a collaborative team in a growing firm with a commitment to professional development. You will manage incidents and ensure smoot

This role involves supervising a team of service desk analysts, ensuring high-quality IT support, and continuous improvement, requiring strong IT management skills and ITIL knowledge. A global business transformation leader is seeking an IT Service Desk Team Leader to manage its Global Service Centr

Your RoleAs a Service Desk Analyst, you will play a key role in delivering high‑quality IT support to colleagues across the business. Providing 1st and 2nd line technical support to a large user base via the IT Service Desk. Proven experience providing 1st and 2nd line support within an IT Service

As a Service Desk Team Manager, you'll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. You'll be accountable for service performance, team capability, and continuous improvement, working closely with stakeholders to ensure operational excellence. What you'll be doing Lead, manage and mentor the Service Centre team within Operations Goal setting, skill enhancement and coordination of performance review activities for Service Centre employees Investigate and resolve any issues resulting from substandard performance. Ensure company policies and procedures are followed by all team members Develop programs to improve technical and customer service skills across the operation Address customer enquiries resolve issues and feedback proactively. Maintain positive relationships with all stakeholders to ensure Service Centre effectiveness. Ensure all employees are adequately trained to meet service objectives. What we're looking for Prior IT team management experience Great excel skills and ability to pull out meaningful data from numerous locations to create quality reports and presentations. ITIL Qualified Preferred Demonstrate you can work in in a complex, highly outsourced environment with complex infrastructure Experienced in dealing with Senior Leaders and Customer Stakeholders People Management/ leadership Experience and team working Strong planning, organisational and prioritisation skills Experience in management of operational and technical staff, including recruitment, development, training and motivating staff, dealing with disciplinaries. Experience tackling complex problem-solving working with cross functional teams Location & working pattern Based in Hillview House, Belfast, leading a team of 16 analysts This is an on-site leadership role-candidates should be comfortable being in the office when required Service operates Monday-Friday, 8am-5pm, with some flexibility within those Occasional paid on-call duty is expected (around 1 weekend in 4). Join Capita - Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UK's most recognised organisations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors - government, healthcare, education, and finance - offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion. We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you. Check out our website What's in it for you? 23 days' holiday (rising to 27) with the opportunity to buy extra leave company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering endless opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose Customer first, always ‍ Fearless innovation ? Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. TPBN1_UKTJ

Business Support Clerk - Admin & Clerical ⚠️ Reason for Hire: Vacant post Rate: • PAY: £13.47 per hour Job Location: 9-21 Adelaide Street, Belfast, Antrim, BT2 8GD, United Kingdom Main Purpose of Job: To assist the designated line manager in providing a comprehensive, efficient, and effective business support service, incorporating essential Information Technology skills. • ✅ To execute assigned duties and tasks independently or collaboratively to meet defined time and quality standards, while managing priorities effectively. To represent the line manager in routine matters within the scope of responsibility. • ✨ To adhere to and uphold the Council’s customer care principles, ensuring continued improvement and compliance with the Council’s service standards. ️ Summary of Responsibilities and Duties: Clerical Support: Provide administrative support, maintaining computerised and manual systems (e.g., filing, photocopying, mail management). Business Support Tasks: Perform various assigned business support tasks, including cash handling, call handling, data input/extraction, and other related duties. Word Processing: Prepare correspondence, reports, and other documents from drafts or audio tapes, including creative layouts like PowerPoint presentations. IT Utilisation: Use basic office IT software and specific council/department IT systems. Data Management: Assist in preparing, compiling, and distributing routine statistical, performance, and other information. Admin Support: Assist in routine business-related activities (e.g., finance, HR, customer support, IS/IT). Meetings Administration: Arrange meetings and prepare accurate minutes or notes as required. Customer Care: Deliver excellent customer service via face-to-face interactions, telephone, or email, including covering front desk/reception duties when needed. Office Equipment Usage: Operate office equipment such as binders, laminators, fax machines, photocopiers, and shredders. Self-Management: Understand team objectives and prioritise personal work to adhere to performance standards. Training and Development: Identify personal and team training needs and participate in skill enhancement programs. Other Duties: Conduct other relevant occasional duties as assigned by the line manager. ‍ Employee Specification: ⭐ Essential Criteria: • ️ All applicants will be required to undertake a computer-based assessment called “ISV.” This assessment will involve a minimum of 4 skills-based tests, including general aptitude and proficiency in Microsoft Outlook, Word, and Excel., • ✔️ Only applicants passing these tests to a satisfactory level will proceed to the interview stage. High-scoring applicants may be prioritised for interviews. Special Skills and Attributes: Applicants must demonstrate the following essential skills and attributes (to be assessed through the application and/or interview): Written Communication Skills: Ability to draft letters, complete forms, and ensure accuracy when taking meeting minutes. Oral Communication Skills: Effectively provide clear information, advice, and guidance to colleagues and customers. Teamwork Skills: Demonstrable experience as an effective team member, with the ability to contribute to team objectives. Customer Care Skills: Ability to identify and promptly address customer needs, providing effective and efficient responses. IT Skills: Proficiency in basic computer applications, inputting, retrieving, and printing data. Work Planning Skills: Ability to schedule meetings, coordinate diaries, and manage priorities to meet deadlines. Note: All applicants must provide a personal email address for receiving the link to the computer-based skills test, which must be completed within a specified timeframe. ℹ️ Additional Information: Temporary cover for a vacant post pending recruitment

Traffic Operations Manager | N.Ireland | Logistics | £60k Overview Responsible for overseeing day-to-day transport operations, ensuring efficient planning, high service standards, and effective team performance across a busy logistics desk. Acts as the key escalation point for operational issues and drives continuous improvement across processes and people. Key Responsibilities Manage daily desk operations, ensuring adequate staffing and smooth workflow Lead, train, and develop planners and coordinators, including performance reviews and onboarding Act as first point of escalation for driver and customer issues, resolving promptly or escalating where required Monitor service delivery, ensuring all contracts meet performance and quality standards Oversee compliance with transport procedures, documentation, and legal requirements Coordinate with fleet teams to ensure timely servicing, maintenance, and vehicle availability Track driver performance, attendance, and holidays Produce operational reports and highlight risks or improvement opportunities Drive a 'fix it now' approach to problem solving and continuous improvement Support wider operations and contribute to business improvement initiatives Requirements Experience in a transport planning or traffic management role within logistics Strong knowledge of UK & Ireland geography and transport regulations Confident communicator across all levels High level of IT literacy (digital-first operation) Organised, detail-oriented, and able to work to tight deadlines Strong problem-solving skills and proactive mindset Flexible approach to working hours and operational demands CPC is desirable Package £50,000 - £60,000 (depending on experience) Pension (5% matched) Additional service-based annual leave Life assurance Gym membership Employee assistance programme Ongoing training and development Monday-Friday with 1 in 6 weekend rotation BH36035 TPBN1_UKTJ

This is a senior leadership role with full accountability for service delivery, people leadership, major incident management and continuous improvement. Drive service excellence through strong ITSM processes and governance. Lead service improvement initiatives, automation and knowledge management.

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team. The company offers a competitive compensation package, employee discounts, and wellness benefits. The role involves being the first point of contact for IT issu

This is a senior leadership role with full accountability for service delivery, people leadership, major incident management and continuous improvement What You'll Do Lead and manage the 24/7 European IT Service Desk operation Build, mentor and develop a team of Team Leads and Analysts Own Major Inc

We’re recruiting on behalf of a growing IT services provider for an experienced 2nd Line Service Desk Consultant to join their technical support team. You’ll also collaborate closely with 1st and 3rd line teams, contribute to knowledge sharing within the service desk, and help support and mentor

Jisc is seeking an IT Service Desk Analyst to provide first line IT support for its Workplace IT service desk. The position includes a salary of circa £26,500 per annum and a range of comprehensive benefits. Based in Manchester, the role involves delivering exceptional customer service, managing in

Capita is hiring a Service Desk Analyst in Newtownabbey. The company offers competitive benefits including holiday leave, pension, and opportunities for development. The position involves providing first-line support for incident resolution and customer service from Belfast.

The role includes on-site leadership with a hybrid working pattern, ensuring team capability while maintaining high service standards. Capita plc is seeking a Service Desk Team Manager in Newtownabbey, Northern Ireland. It's crucial to have prior IT management experience and strong organizational sk

This is an exciting opportunity for a nurturing practitioner to join a small team dedicated to delivering high quality Early Learning and Childcare provision to children and families who meet the Scottish Government’s Eligible 2’s criteria. If you have spent more than 3 months working or living

You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioriti

Please download the Job Outline/Person Specification (available under 'Job attachments') for the full range of tasks and duties associated with this job. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. Should you be invited to in

Your responsibilities will include: Providing a safe, nurturing and structured environment Building positive, trusting relationships with young people Supporting care plans and adapting to individual needs Assisting with daily living tasks such as cooking, cleaning and routines Acting as a key work

We are looking for someone who can help us continue to deliver high quality early learning and childcare in an environment where all children have the opportunity to flourish and progress to the best of their abilities. Please note: East Lothian Council do not accept CV's (either electronically or b

This is a dynamic position that requires flexibility, strong communication skills, and a commitment to recovery-focused practice, including active participation in supervision, assessments, and service reviews. You will manage a varied caseload, deliver group activities and co-produced programmes, a

If you have a good knowledge of early years and are committed to providing high quality learning experiences, we would love to hear from you. For additional East Lothian Council employment information please click on the following link:. Further building added a library, a computer suite, a lift, a

Are you an experienced warehouse operative, looking for a change? Would you like to work for one of the market leading companies with fantastic benefits? If so, we have a great opportunity for you!. Extensive training opportunities with funded accredited courses . You will be working in a 3-wee

We are looking for someone who is motivated to help deliver high quality early years care and help develop the nursery as it grows. If not already obtained, you must commit to achieve the SVQ in the appropriate period of registration to meet the SSSC registration requirements. All preferred candidat

Community Complex Support Worker.

Prime Recruitment Services are currently recruiting. Assisting with community access and social activities. We are working with a range of services supporting.