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Enterprise Voice & AV Engineer Belfast | Hybrid (3 days in Office) | Full Time | Up to £60,000 At a Glance Small, senior, global team two engineers covering APAC, EMEA, and the Americas; no capacity for hand-holding Salary up to £60,000 depending on experience, with genuine flexibility for the right hire Cloud-first direction of travel active migration away from Cisco Call Manager toward SBC-led cloud voice SBC experience is the priority skill AudioCodes preferred; Ribbon, Oracle Acme Packet, or Cisco CUBE also considered Supporting trader voice and front office telephony in a global financial services environment Who Youll Work For Our client is a world-leading provider of market infrastructure, connecting global financial and commodities markets through responsible and innovative solutions. Operating from more than 60 offices across 27 countries with over 5,000 people worldwide, they are one of the largest and most established names in their sector. The Voice and AV team operates as a lean, expert function with global reach. Voice infrastructure directly underpins trader voice and front office telephony an environment where reliability is non-negotiable. The organisation is actively moving away from legacy Cisco Call Manager toward a modern, SBC-led cloud voice architecture, and this hire is central to that programme of work. What Youll Be Doing This is an autonomous engineering role. Youll be one of two engineers covering a global infrastructure, which means genuine end-to-end ownership from design and implementation through to troubleshooting and delivery. There is no large surrounding team to escalate to; youll be expected to resolve complex issues independently and lead projects from start to finish. Design, implement, and support enterprise voice solutions with a focus on AudioCodes SBCs, Cisco CUBEs, and cloud migration Serve as technical lead on key projects including migrating AudioCodes SBCs to AWS Cloud and replacing legacy Cisco gateways with AudioCodes SBCs Provide advanced troubleshooting across voice, video, and IPTV services including Cisco IP phones, Teams Direct Routing, and Microsoft Teams Rooms Develop and maintain automation scripts (PowerShell, Python, or similar) for SBC provisioning, monitoring and alerting workflows, and bulk migrations Maintain proactive monitoring frameworks to ensure high availability and reliability across global infrastructure Act as L2/L3 escalation point for complex voice, AV, and Microsoft Teams Room issues Ensure compliance with Permit to Operate and Change Control processes Collaborate with internal teams across APAC, EMEA, and the Americas to resolve issues and continuously improve services Your Impact Youll be a key technical authority in a small, high-impact team directly shaping the reliability and modernisation of a voice infrastructure that thousands of employees depend on globally, including front office and trader voice functions where uptime is critical. Your work on the cloud migration roadmap will define the direction of this teams technology for years to come. What Were Looking For The team is prioritising depth in at least one of three core skill areas, with the aptitude and willingness to develop across the others. Strong networking fundamentals are required across all profiles. Essential Hands-on SBC experience - AudioCodes is the primary platform; Ribbon, Oracle Acme Packet, or Cisco CUBE experience is considered transferable Solid understanding of SIP trunking, SIP connectivity, and how traffic flows in and out of SBCs Strong networking fundamentals - comfortable troubleshooting connectivity issues between voice devices, cloud infrastructure, and on-premises sites independently Experience in at least one of: Cisco Call Manager / CUCM, AudioCodes or equivalent SBC platforms, or Microsoft Teams enterprise voice and meeting rooms Proven ability to work autonomously - end-to-end project ownership, not participation as one contributor among many Cisco collaboration or voice/networking certification (CCNP, CCVP, or equivalent) - must be backed by verifiable hands-on experience Desirable Familiarity with the shift from Cisco Call Manager toward cloud voice and SBC-led architecture Experience with Microsoft Teams Direct Routing and enterprise voice integration Scripting ability (PowerShell, Python, Bash) for automation, provisioning, and operational efficiency Exposure to trader voice, front office telephony, or financial services infrastructure Experience supporting Digital Signage and IPTV platforms for enterprise AV Familiarity with Microsoft Teams Room Pro and Modern Workplace technologies Whats In It For You A genuine senior engineering role with full ownership, in a lean team that moves quickly and works on infrastructure that matters. This isnt a large service desk environment - its a small, expert function with global scope and a clear technology roadmap. Salary up to £60,000 depending on experience genuine flexibility for a strong hire Hybrid working - three days in the Belfast office (Mon, Wed, Fri), two days from home Time off in lieu for weekend work (typically one to two Saturdays or Sundays per month, a few hours each) Technical lead ownership of a cloud migration programme with real organisational impact Work across APAC, EMEA, and Americas infrastructure broad scope from day one Close collaboration with trader voice and front office teams in a high-stakes financial services environment Interested? If youre interested or have any further questions on the role, please feel free to reach out to Eve Geddis directly on LinkedIn. Skills: SBC Configuration Oracle Cisco Cube CUCM Benefits: Medical Aid / Health Care Pension Fund TLNT1_NI

Description At System C, we create technology that genuinely improves health and care outcomes. Behind every solution is a supportive internal technology team that enables colleagues to do their best work. We are now looking for an Associate Support Analyst to join our Corporate IT department as an entry point into a professional IT support career. What you will do This is a junior, first-line support role, ideal for a recent graduate or someone at the start of their IT career. You will provide day-to-day technical support to colleagues across the business, learning from experienced team members while developing strong foundations in corporate IT. This role is based full-time in our Liverpool office, Mon - Fri. Your responsibilities will include: Providing first-line support for laptops, mobile devices, and peripherals. Responding to help desk tickets with a calm, professional, and customer-focused approach. Assisting with installing and configuring Windows, macOS, and standard business applications. Supporting user account tasks such as password resets and basic access changes. Preparing and provisioning laptops and mobile devices for new starters. Applying software updates in line with IT policies and change procedures. Keeping accurate records of assets, configurations, and support activity, and contributing to reports on ticket volumes and recurring issues. What we are looking for You may be a recent graduate with an IT-related degree or have up to a year's experience in IT support, service desk, or a similar role. More importantly, you will bring: A basic understanding of Windows, macOS, and everyday productivity tools. Strong problem-solving skills, with the about to approach issues in a calm and logical way. A clear, friendly communication style, with the ability to explain technical issues in plain language. Strong organisation and time management skills, with the ability to manage and prioritise workloads effectively. A proactive mindset and genuine eagerness to learn and develop within IT Support. A collaborative approach and professional approach, with integrity and ownership in how you work. Experience with tools such as Active Directory, Microsoft 365 administration, mobile device management, or ITSM platforms is helpful but not required. We will support your development through training and mentoring. Additional Information A structured training programme aligned to industry standards will be provided to support your development. Once fully trained and self-sufficient in the role, you will also travel to our offices across the UK to provide on-site support and collaborate with colleagues. Why join System C You will be part of a team that values learning, collaboration, and accountability, with the chance to build a long-term career in technology that supports health and care services. Apply today and take your first step into a meaningful IT career with System C. TLNT1_NI

Assist with the upskilling of other IT staff members to ensure issues and queries can be resolved before being escalated to the 2nd line engineers. The 2nd Line Service Desk Engineer will be responsible for dealing with queries and issues across Isio’s IT systems. To resolve technical issues escal

We are looking for an experienced Infrastructure Engineer who is looking to join a well-established and growing IT provider. Role Infrastructure Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the Infrastructure Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a 50 users O365 migration through to a domain rationalisation exercise with cloud migration. Typical duties will include creation of cloud / server solutions (physical and virtual / cloud) designs based upon client requirements. Active Directory designs and migration. Creation of implementation and test plans for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rd Line escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level Agreements. • Be an escalation point for service desk tickets for 3rd line escalations., • Accountable for tickets assigned for investigation, resolution, customer communications and SLA escalation, • Ownership an input to solution designs at all levels (High Level, Low Level and Technical), • Creation of test plans to ensure required quality of implementations, • Creation of deployment plans to meet customer requirements and provide relevant levels of risk management, • Implementation of agreed and approved solutions to agreed quality standard within specified timelines, • Creation and maintenance of all required Documentation and knowledge base articles, • Providing senior technical input, to internal and customer meeting The Person • You will be motivated, customer centric and a strong communicator at all levels., • It is important that you are qualified in server or a cloud-based qualification., • Desirable to have MCSP or equivalent experience but not essential, • A bonus would be any experience in CCNA or Network, VMware, VCP or any cloud fundamentals like Azure/AWS or Google, but these are not essential. Apply now to find out more and join a fantastic business with long term and loyal clients, where you can grow your career and opportunities. Red Rhino Solutions - A Rare Breed We work exclusively with our clients to hire the best talent in the market for our hand-picked clients. We only work on select roles for select clients so you can apply for an honest and straight forward discussion and interview process. Follow us on LinkedIn to see other roles.

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Full Stack Java Developer. Duration: 4 months Location: UK, hybrid working TBC IR35: Outside IR35, pending final determiantion Start: End of June All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps • head to app.gigged.ai and create a free talent profile, • once signed in, follow this link to the project - _, • you will now see a 'submit proposal' button, • please fill this in (intro, relevant experience, and attach CV to this) Context The client operates a structured IT function aligned to ITIL principles, with established governance including CAB, release control, and security/compliance aligned to ISO standards. Significant progress has been made in governance, incident management, and security. The objective now is to evolve to a fully integrated, scalable, and measurable operating model. While core controls exist, there is inconsistency across end-to-end processes, particularly in demand management, execution discipline, and release management, resulting in variability in delivery quality, efficiency, and auditability.. Objective Technical Improvement Consultant needed to support the below: • End-to-end process integration across demand to delivery, • Improved execution discipline and governance adherence, • Reduction in operational overhead and manual activity, • Establishment of a standardised and scalable release management framework Scope of Work (High-Level Focus Areas) Release Management Review & Improvement • Assess current release processes (CAB, approvals, deployments, communication), • Define an end-to-end release lifecycle model, • Standardise release types (standard / normal / emergency), • Introduce clear release readiness criteria and approval controls, • Align release processes with CI/CD pipelines and change management, • Define release cadence and governance model, • Implement post-release validation and feedback loops, • Establish release metrics Operating Model & Process Integration • Define end-to-end lifecycle (demand → build → test → deploy → support), • Establish clear handoffs and ownership between IT, Product, and QA, • Remove siloed or disconnected processes, • Introduce entry/exit criteria and governance controls Demand & Intake Management • Design a single front door for all IT work, • Define categorisation model (BAU / Change / Project), • Implement prioritisation framework (risk, value, effort), • Establish approval gating before work begins Execution & Tooling Alignment • Align process with tooling (Service Desk, CI/CD, identity platforms), • Eliminate off-process and manual activities (e.g. email-driven changes), • Define minimum execution standards (change records, test evidence, approvals) Metrics & Performance Framework • Define and implement key performance measures

Recruitment Consultant Calling all graduates! Have you considered a role in recruitment? Are you highly motivated, keen to work in a fast-paced environment and have the drive and charisma to succeed in sales? Look no further for your next opportunity! Tradewind Recruitment is the no. 1 Education recruitment company in Manchester and has been successfully supporting schools across the country for over 20 years! Due to its fantastic success, we are excited to bring in new additions to the team and support you on your journey to becoming one of the best in the business! Tradewind Manchester are looking to recruit a TRAINEE RECRUITMENT CONSULTANT from September who will bring energy, innovation and a strong work ethic to the table and join our expertly led IMPACT ACADEMY. This position is ideal for someone who is highly motivated to succeed in their own right as well as someone who is a valuable team player! We specialist in Education recruitment and individuals with teaching experience, sales experience or a positive attitude to learn the ropes from scratch will be considered! About the Impact Academy This programme involves a range of bespoke training sessions led by successful salespeople and breaks down the full recruitment cycle from being a recruitment coordinator to heading up your own sales desk! This academy is designed to help set you up to win and provides a supportive network of trainers/leaders and puts you in touch with other consultants in the company on the programme too! You'll be surrounded by like minded individuals and leaders who believe in you and your ability to do well! Whether you already have recruitment experience, or you are looking to make a career change and join the competitive world of sales - we can't wait to hear from you! Recruitment Coordinator - Sales Consultant In the first instance, your main responsibility will be resourcing for our primary team. You will have excellent customer service skills, an internal drive to seek and register candidates and have the exciting opportunity to brand yourself and promote creative and innovative marketing ideas to support the business. We love people who want to bring their individuality to our company! What the role will involve: • Actively seeking and registering candidates through a range of advertising platforms including CV Library, Indeed, Reed etc., • Candidate registrations through phone/video calls/ In-person meetings, • Outstanding customer service skills, • Creativity and innovation with marketing/brand awareness, • Writing profiles to showcase candidates' skills and experience, • Liaising with colleagues to learn more about our business and make a fantastic contribution to its success After mastering the Recruitment Coordinator role and graduating through our IMPACT Academy, you will move over to SALES and join a team in the primary school sector where you will be responsible for building your own candidate pool and school base across a specific area. Here your responsibilities will include: • Building new relationships with schools and candidates, • An opportunity to brand yourself and be the consultant you want to be!, • Business development calls / activity, • Marketing to candidates and your own individual client base, • Face to face visits and school tours with key decision makers, • Being self-motivated but also a great team player! Here in Manchester, we are grafters and understand the importance of acknowledging hard work and celebrating success! In addition to the job itself, we incorporate brain breaks, fun quizzes, YOGA/stretching and mindfulness into the working week! We have a fun, friendly office and love to hit the hotspots in the city! Like what you hear? Wait until you see some of the other benefits below! • Extremely competitive basic salary - £25 to £30k plus commission, • A clear promotion pathway where you can grow and develop working your way to the top!, • The opportunity to work alongside and be mentored by best-in-class sector professionals who love seeing you grow and flourish, • Access to excellent training and development within the impact academy and fantastic market leading technology to give you the data, insights and resources you need to succeed, • 3 x Directors dinners per year for our top performers with an opportunity for anyone in the business to qualify for these celebratory dinners!, • Free breakfast including cereal, fruit, cheese and ham toasties etc, • Work from home option for up to 1 day per week after initial training period, • Annual weekend away in Europe to celebrate the company success, • Top 10 performers trip (New Orleans, Dubai, South Africa, Mumbai) to name just a few!, • Generous holiday entitlement which increases through service - Reduced working hours during school holidays, • Optional 90 Minute lunch break to go to the gym etc, • Performance incentives with cash prizes, early finishes, free lunches and much more all on offer!, • Staff well-being package - including access to 24/7 online mental health services, cycle to work scheme, free annual eye test Do you have what it takes to join us? If you are driven to succeed in your career and want to be in the company of some of the best education consultants in the market, we are the recruitment agency for you! If you feel like you have the skills, motivation, resilience and fun energy to join our Manchester office, please call me for an informal chat on 0161-674-0138 or email your CV to We welcome calls from experienced consultants as well as new people with a passion for the education sector, wanting to get into the world of recruitment/sales. I look forward to hearing from you! Charlotte

As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. TXP are recruiting for a customer focused Service Desk Analyst who is Midlands based, to start on the 22nd September. This will include; Loggi

Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. ?Werean award-winning employer reflecting how our employees are at the very heartof whatwe do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, €350/£300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW Werea corevalues drivencompany, we hire people who share our values, and we reward those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Full time position - 12-hour shifts with digital handovers to next shift. Routine is four shifts of days, four off, four of nights, four off, then repeat. Early shift: GMT 08:00hrs to 20:00hrs. Late shift: GMT 20:00hrs to 08:00hrs. Early shifts in the local office. Late shifts work from home. Shift Allowance -10% on top of base salary Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst. As an IT Service Desk Analyst, you are the first point of contact for technical support within the organization. Your role is to provide timely and professional assistance to resolve IT-related issues, helping your colleagues and our customers stay productive and meet their objectives. You take pride in delivering excellent customer service, applying your technical expertise, and ensuring a reliable IT infrastructure. Whether handling first-level queries or escalating more complex challenges or performing maintenance activities, you are committed to maintaining a smooth and efficient IT environment. The successful candidate will play a critical role in managing and resolving complex technical issues within our Azure, AWS, Microsoft Office, and Windows service environments. This role demands a strong understanding of cloud technologies, exceptional problem-solving skills, and the ability to provide exceptional support to our clients. Key Responsibilities: Serve as the first point of contact for technical support via phone, email, or chat. Log and manage incidents, service requests, and queries in the ticketing system. Perform initial triage, diagnosis and troubleshooting for IT issues, including hardware, software, and network problems. Escalate unresolved issues to higher support levels or specialized teams as needed. Provide support for user account management, such as password resets and access requests. Ensure timely resolution of incidents in line with Service Level Agreements (SLAs). Maintain accurate documentation of incidents, resolutions, and troubleshooting steps. Contribute to the development and maintenance of the IT knowledge base. Deliver excellent customer service and build strong relationships with end-users. Monitor system performance and identify potential issues proactively. Collaborate with other IT teams to address complex or recurring problems. Participate in IT projects, such as system upgrades or deployments, when required. Conduct routine health checks of systems, applications, and networks to ensure optimal performance. Perform scheduled maintenance, such as software updates, patch installations, and backups. Monitor and manage system alerts to address potential issues before they escalate. Review and refine service desk documentation and processes regularly for efficiency and accuracy. Test business continuity measures, including disaster recovery plans, to ensure readiness. Collaborate with other IT team members to ensure timely resolution of issues and continuous improvement of service delivery. Participate in ongoing training and development to stay current with IT trends and technologies. Flexibility to work in a rotating shift pattern, including nights, weekends, and holidays. Qualifications Skills, Education & Qualifications: Minimum of 2-5 years of experience in IT support Experience in a service desk support role. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality support. Strategic thinking and decision-making. Ability to manage multiple priorities and meet deadlines. Adaptability to evolving technologies and processes. Strong analytical and reporting skills. Proficiency in Microsoft Office 365 Support. Knowledge of AWS and Azure fundamentals. Proficiency in Active Directory and Group Policy Support Technical proficiency in Windows Server and Linux (preferable) operating systems. Additional Information Why Version 1? ?At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectivelybenefitfrom a share of our company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible/remote working, Version 1 is tremendously understanding of life events and peoples individual circumstances and offer flexibility to help achieve a healthy work life balance Financial Wellbeing initiativesincluding;Pension, Private Healthcare Cover, Life Assurance, Financialadviceand an Employee Discount scheme Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies Educationalassistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat Reward schemes including Version 1s Annual Excellence Awards & Call-Out platform. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits drop us a note to find out more.? Version1 is an equal opportunities employer. We are committed to building a diverse,inclusiveand respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully,respectfullyand confidentially. Video links: TLNT1_NI

About Kompetenza - Sponsorship Available - Option to move to move to Dubai if outside of UAE Kompetenza part of the MaxAccelerate Technology Group is a Salesforce partner specializing in CRM solutions, FlexTeam Pods, and digital transformation services. Our FlexTeam Pods service helps clients scale their Salesforce and CRM teams efficiently, reducing hiring costs while maintaining high-quality delivery. We work with businesses globally to provide on-demand, expert Salesforce and CRM consultants tailored to their project needs. Role Overview We are looking for a Business Developer with a background in I.T. technical sales or recruitment, particularly within the Salesforce or CRM ecosystem. This role is ideal for someone who has built a recruitment desk from scratch and now wants to transition into a business development role in IT services. The ideal candidate will have an existing network of customers in Salesforce or other CRM platforms, coupled with experience in contract or technical recruitment. They will be responsible for generating leads, building relationships, and selling Kompetenza’s FlexTeam Pods service to clients who need expert Salesforce and CRM consultants. Key Responsibilities 1. Business Development & Sales Strategy • Build and develop a pipeline of new business opportunities within the Salesforce and CRM ecosystem., • Identify and target enterprise clients, consulting firms, and system integrators that require Salesforce/CRM consultants., • Drive end-to-end sales processes, from lead generation and qualification to contract negotiation and closure., • Develop and execute sales strategies to expand Kompetenza’s FlexTeam Pods service offering., • service offering., • 2. Client & Network Engagement, • Leverage existing customer relationships within Salesforce, CRM, and IT services to generate business opportunities., • Develop relationships with CTOs, CIOs, Heads of CRM, and Talent Acquisition teams at target companies., • Attend Salesforce and CRM-related industry events, networking groups, and meetups to expand market presence., • Build long-term strategic partnerships with key clients and industry influencers., • 3. Transitioning from Recruitment to Tech Sales, • Use experience in contract/technical recruitment to sell IT consulting and staffing solutions., • Apply knowledge of talent acquisition, staffing models, and recruitment sales cycles to generate revenue., • Educate clients on the benefits of FlexTeam Pods, helping them scale their Salesforce and CRM projects without the complexity of traditional hiring., • 4. Sales & Account Management, • Work closely with the delivery and recruitment teams to ensure successful project staffing and client satisfaction., • Manage existing accounts and look for opportunities to expand revenue through additional FlexTeam Pods placements., • Provide ongoing support to clients, ensuring long-term partnerships and continued business growth., • 5. Market Intelligence & Strategic Input, • Stay updated on Salesforce, CRM, and IT services market trends., • Gather insights from the market to improve sales strategies and service offerings., • Contribute to the evolution of Kompetenza’s business development strategy based on client feedback and industry shifts., • Key Requirements, • Must-Have Skills & Experience, • ✔ 3+ years of experience in I.T. technical sales or recruitment (preferably within Salesforce or CRM consulting). ✔ Proven ability to build a recruitment desk or sales pipeline from scratch. ✔ Experience in contract or technical recruitment within CRM, ERP, or IT services. ✔ Existing network of Salesforce or CRM customers is a significant advantage. ✔ Ability to transition from recruitment to business development in IT services. ✔ Strong understanding of Salesforce, CRM platforms, or enterprise SaaS solutions. ✔ Experience with B2B sales, solution selling, and IT consulting services. • Soft Skills & Personality Traits, • ✔ Hunter mentality – self-starter who can drive sales independently. ✔ Relationship builder – strong ability to network and create long-term client relationships. ✔ Strategic thinker – ability to position Kompetenza’s FlexTeam Pods as a cost-saving and efficient alternative to traditional hiring. ✔ Excellent communication & negotiation skills – confident in speaking with C-level executives and decision-makers. ✔ Ambitious and growth-focused – looking to transition from recruitment to a high-value IT business development role. • Why Join Kompetenza?, • ✅ Transition from recruitment to IT business development – grow your career in high-value IT sales. ✅ Join a leading Salesforce partner with a unique FlexTeam Pods solution that’s in high demand. ✅ High earning potential – competitive salary with commission-based incentives. ✅ Global exposure – work with enterprise clients across the UAE, UK, EU, and the US. ✅ Remote-friendly work environment – flexible working location and schedule.

About Keyrock Since our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation. Today, we rock with over 180 team members around the world. Our diverse team hails from 42 nationalities, with backgrounds ranging from DeFi natives to PhDs. Predominantly remote, we have hubs in London, Brussels, Singapore and Paris, and host regular online and offline hangouts to keep the crew tight. We are trading on more than 80 exchanges, and working with a wide array of asset issuers. As a well-established market maker, our distinctive expertise led us to expand rapidly. Today, our services span market making, options trading, high-frequency trading, OTC, and DeFi trading desks. But we’re more than a service provider. We’re an initiator. We're pioneers in adopting the Rust Development language for our algorithmic trading, and champions of its use in the industry. We support the growth of Web3 startups through our Accelerator Program. We upgrade ecosystems by injecting liquidity into promising DeFi, RWA, and NFT protocols. And we push the industry's progress with our research and governance initiatives. At Keyrock, we're not just envisioning the future of digital assets. We're actively building it. Mission statement We're seeking a skilled Quantitative Rust Engineer ready to shape the trajectory of our Prop Trading desk. You'll be embedded within our trading team, taking the lead in designing and improving essential infrastructure for trade execution, signal generation, model development, and strategy validation through backtesting. This is a perfect role for a proactive individual who excels in a rapidly evolving landscape and is passionate about pioneering new solutions. Working close with traders to develop new market making algo will require 2 days a week in person face time with traders. Job description You'll drive the full software development process for trading strategies: defining engineering needs and implementing new strategies, and then actively managing their live performance against backtested results. Collaborate closely with the business, constantly exchanging ideas with traders to implement new features and improve our established strategies. You will be the dedicated specialist responsible for pioneering trading strategies. Background and experience A minimum of 5 years focussed on developing components within front-office trading systems Proven ability in designing robust systems and optimising for minimal latency Direct experience working with Crypto, Foreign Exchange (FX), or equity products Strong proficiency in Rust and Python A solid mathematical background The drive and capability to own initiatives from initial idea through to successful completion and iteration Prior involvement in pricing strategies and their practical application in trading Expertise in the realm of quantitative research and machine learning Demonstrable experience in developing and deploying low-latency solutions Our recruitment philosophy We value self-awareness and powerful communication skills in our recruitment process. We seek fiercely passionate people who understand themselves and their career goals. We're after those with the right skills and a conscious choice to join our field. The perfect fit? A crypto enthusiast who’s driven, collaborative, acts with ownership and delivers solid, scalable outcomes. Our offer A competitive salary package Autonomy in your time management thanks to flexible working hours and the opportunity to work remotely The freedom to create your own entrepreneurial experience by being part of a team of people in search of excellence As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance. Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock. _

Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The End User Support Site Lead is responsible for managing the local End User Services team and overseeing all on-site support operations for employees. This includes day-to-day operational support across broking and non-broking functions, ensuring that incidents, problems, requests, and project work are executed efficiently and to a high standard. The role requires strong leadership, excellent customer focus, and ownership of local service delivery. The Site Lead also acts as deputy to the regional End User Services leadership, contributing to operational management, continuous improvement, and project execution across the region. Role Responsibilities Provide day-to-day leadership and operational oversight for End User Services in Belfast, ensuring a consistently high standard of service for both broking and non-broking populations. Ensure all end-user facing IT services are stable, secure, and fit for purpose, enabling employees to perform their roles effectively. Lead and coordinate support across desktop computing, end-user applications, mobile devices, and related technologies in line with agreed service levels. Act as the primary site lead for End User Services, representing the function locally and providing visible leadership. Ensure all incidents, service requests, problems, and changes are managed in accordance with ITSM and ITIL-aligned processes, including Incident, Request, Change, Configuration, Capacity, and Release Management. Collaborate closely with Infrastructure, Architecture, Service Management, IT Security, Facilities, and Communications teams to deliver a seamless end-user experience. Drive continuous service improvement by identifying opportunities for process optimisation, automation, and tooling enhancements to improve efficiency and user satisfaction. Act as site lead for driving cross functional innovation and AI programmes. Support and contribute to root cause analysis of recurring or high-impact issues, ensuring corrective actions are identified and implemented. Ensure adherence to IT Security, Risk Management, and Business Continuity (BCP) policies and procedures at all times. Oversee local project delivery and technology rollouts, coordinating team resources to support regional and global initiatives. Maintain and report on service delivery metrics, using data to track performance, identify trends, and support management reporting. Ensure adequate shift coverage and on-site support across all Belfast locations, including support for office moves, desk relocations, and weekend activities where required. Act as a role model within the team, demonstrating professionalism, accountability, and a strong customer service ethos at all times. Experience / Competences Essential Demonstrable experience working within large, complex organisations, ideally within financial services or similarly regulated environments. 5-7 years' proven experience in a supervisory or team leadership role with responsibility for End User/ Desktop Support services. Hands-on technical experience across Windows desktop environments, Office applications, Active Directory, SCCM / App-V, end-user hardware, and file and print services. Experience leading teams in fast-paced, business-critical environments with multiple concurrent priorities. Working knowledge of ITIL-aligned IT Service Management processes. Strong customer service focus with the ability to engage effectively with end users, stakeholders, and third-party vendors. Excellent written and verbal communication skills, with the ability to convey technical information clearly to non-technical audiences. Awareness of Risk Management, Compliance, Information Security, and Business Continuity requirements Analytical and structured approach to problem solving, including root cause analysis. Desired Previous experience within investment banking, financial services, or trading environments. Experience supporting broking or front-office user populations. Exposure to service automation or tooling improvement initiatives. Experience contributing to regional or global technology projects and rollouts. Use of service metrics and reporting to drive service improvement. Demonstrated willingness to learn and adopt new technologies. #LI-MID #NIJobs Role Band & Level: Professional, 5 Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below. TLNT1_NI

Junior Operations Manager - Traffic Management Location: Belfast Hours: Monday - Friday, 08:00am - 5:00pm (plus out of hours on a rota basis) Salary Benchmark: £32,000 - £35,000 DOE Our client is seeking a Junior Operations Manager to support the day-to-day management of a busy traffic management operation based in Belfast. This is a fast-paced, hands-on role overseeing a direct workforce of approximately 70 operatives along with associated fleet and equipment. The successful candidate will play a key role in ensuring operational efficiency across multiple live projects and reactive works, while supporting staff management, planning and client service delivery. This role would suit someone from a logistics, transport, distribution, hire desk, workforce planning or operations background who thrives in a high-pressure environment and enjoys problem solving and people management. Previous traffic management experience is not essential as full industry training can be provided. Key Responsibilities Assist in the daily management and coordination of operational staff, fleet and equipment Support the planning and allocation of labour and resources across ongoing works Respond to operational issues including: last-minute schedule changes staff absences vehicle or plant breakdowns client cancellations or urgent requests Act as a point of contact for operational staff and clients throughout the working day Participate in an out-of-hours phone rota to manage urgent operational issues when required Build strong working relationships with operatives while maintaining high standards and accountability Support investigations relating to accidents, incidents and disciplinary matters Ensure operational activities are delivered safely, efficiently and in line with company procedures Maintain accurate operational records and reporting Liaise with clients, suppliers and internal departments to ensure smooth service delivery Criteria Essential Previous experience within an operations, logistics, transport, hire desk or workforce coordination environment Strong organisational and problem-solving skills Ability to work calmly under pressure in a fast-moving environment Confident communicator with strong people management skills IT proficient across Microsoft Office and operational systems Full UK driving licence Flexible approach and willingness to participate in an out-of-hours rota Desirable Previous supervisory or management experience Experience managing direct labour/workforce scheduling Knowledge of fleet or equipment coordination Experience handling disciplinary or accident investigation processes Exposure to construction, utilities, civils or traffic management sectors Ashton Recruitment is acting as a Recruitment Business TLNT1_NI

Azure Infrastructure Engineer - 12 month fixed term contract We are looking for an experienced Azure Infrastructure engineer who enjoys a challenge at an ever-growing technology focused business. You will play a key role in supporting the business to implement solutions that provide benefits to our users and clients, whilst ensuring all the existing solutions are well maintained and supported. This role is a 12 month fixed term contract and can be based in our Birmingham, Croydon or Belfast City centre office with a hybrid workstyle. What does the role entail? Maintaining and implementing new solutions within Isios Azure tenants, ensuring alerts are handled, virtual machines are maintained, new resources are setup to best practise etc. Implementation and maintenance of Automation tooling to improve efficiency of deployments, maintenance tasks and any other recurring activities. Implementation and maintenance of Monitoring tooling such as DataDog to report on performance and availability of systems across multiple tenants. Maintaining and implementing new solutions within Isios M365 stack including Entra, InTune, M365 Admin Portal, Defender. Aid with improving the security posture of the business by ensuring security standards are met, that everything is setup to best practise, assisting with providing information for audits to renew and new accreditations. Working on varying different small to large projects to implement new solutions and improve existing ones within the IT stack. Working with the service desk as an escalation point, to highlight key issues and tackle root causes of issues that arise. Ensuring implemented resources are fully documented in Confluence or equivalent documentation tool. What were looking for? Essential: Strong proven knowledge of Azure services such as Entra ID, App Services, Storage, Backups, Conditional Access, Front Door, Load Balancers. Experience with O365 Suite Administration, Intune & Defender for Endpoint. Experience with Amazon Web Services (AWS) hosting suite. Strong experience of using tools to automate regular activities (e.g. Tines, N8N, Zapier, Power Automate, Powershell) Use of Azure DevOps (or similar tools) to deploy Infrastructure As Code into Azure experience with ARM or Bicep templates and YAML pipelines. Experience of cloud native/serverless components hosted in Microsoft Azure including containerisation and App Service Plans Strong system monitoring tooling experience to identify and troubleshoot problems with performance and availability. Ability to communicate with stakeholders effectively that have varying levels of technical knowledge. Great communication and problem-solving skills with the ability to work under pressure. Strong technical knowledge with an aptitude for learning. Strong documentation skills to ensure all solutions are documented to a high standard. Self-motivated individual with the ability to complete tasks independently and as part of a team. Change management experience. Desirable: Experience of Windows server administration Active directory, DNS, IIS, Update Management, Performance troubleshooting through methods such as log analysis. Familiarity with security and compliance standards, e.g. Experience working in an ISO 27001 certified environment Sharepoint online experience Familiarity with mail flow and security solutions such as ProofPoint and ONDmarc Experience working in a regulated industry, e.g. telecoms, financial services, utilities. Experience of Jira & Confluence for work management & documentation Networking experience LAN/WAN/SDWAN/Azure networking such as routing, firewalls, network peering etc. Microsoft certifications relating to Infrastructure within Azure. Experience of configuration management database tooling. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and?our values guide how we advise our clients, how we operate as a business and how we work together as a team.? We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website . About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us TLNT1_NI

Recruitment Consultant - Construction Hunter Savage | Belfast | Hybrid Hunter Savage is growing and we are looking for a driven Recruitment Consultant to join our Construction team. Whether you are an experienced recruiter ready for your next move, or a construction professional with the drive and people skills to thrive in recruitment, we want to talk to you. You will work with some of the most exciting construction clients across the island of Ireland, placing talent at every level from site to boardroom. It is a fast-moving, high-reward desk with real scope to make it your own. What You'll Be Doing - Managing the full recruitment lifecycle for construction sector clients across Northern Ireland and the Republic of Ireland - Building and nurturing strong relationships with clients and candidates - Developing and growing your own desk within a well-established, supportive team - Using your sector knowledge to deliver outstanding results Who We're Looking For We welcome applications from candidates with: - A background in construction, engineering, or the built environment AND/OR recruitment experience - A proven track record in sales or client-facing roles - Excellent communication skills and a genuine drive to succeed - A positive, self-motivated mindset and strong work ethic - Qualification to HND/Degree level and/or a relevant professional qualification (desirable) About Hunter Savage Established in 2010, Hunter Savage is a leading specialist recruitment consultancy with offices in Belfast, Dublin, Edinburgh, Manchester, and London. Our mission is to help every consultant maximise their success - professionally and financially - by delivering exceptional results for clients and candidates alike. What We Offer - Uncapped earnings - competitive base salary plus up to 25% commission on all billings, every month - Clear, rapid career progression with a structured development pathway - Hybrid working - 3 days in the office with a fully equipped home office setup - 23 days annual leave (rising to 25 after 3 years' service), plus your birthday off and statutory holidays - Continuous training and professional development throughout your career - Contributory pension scheme - Regular team social events and a genuinely great culture Why Hunter Savage? - Market-leading reputation - a strong brand with experienced consultants who are genuine market leaders - All-Island reach - access to clients across Northern Ireland and the Republic of Ireland - Best-in-class support - latest recruitment tech, an experienced ops team, business development assistance, and full marketing support for your desk - High-performing, motivated culture - the kind of team that pushes you to do your best work Ready to Apply? If this sounds like the right move for you, we would love to hear from you. Apply here, and we will be in touch to arrange a confidential chat. All applications are treated in the strictest confidence. TLNT1_NI

Vanrath are excited to be recruiting on behalf of a Belfast based company for a Patient Co-Ordinator/ Front of House. What's in it for you? Part time - Tuesday to Friday 8am - 5pm, Saturday 9am to 1pm 30min lunch Temp to perm £14.50ph About your next employer The postholder will be at the forefront of customer services dealing with the public at reception desk and by telephone. The duties will also include operating a computerised booking system What you'll do Replying to patient enquires via email and phone Supporting the clinical team Supporting Front of House team and Treatment Coordinators Communicating effectively with new and existing patients Providing support to patients throughout their patient journey Managing diary appointments and treatment plans General administrative duties Dealing with post and deliveries Dealing with Lab work both coming in and out of the clinic Building and maintaining strong relationships with local practices and GDP referrers Coordinating meetings, clinical events and open evenings About you Superb verbal and written communication skills to share updates with patients and other medical staff Computer skills and proficiency in Microsoft Office Strong analytical thinking and the ability to handle multiple tasks concurrently. Excellent customer service skills to provide ongoing support for patients and their families IND04 To apply today contact Leanne Garrett in the strictest confidence. TLNT1_NI

It's more than a job With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine. ? Are you passionate about sales and ready to make a real impact in the world of logistics? Were looking for a driven Freight Account Manager to join our market-leading International Road Logistics team. If you thrive on winning new business, delivering exceptional service, and helping customers succeed, this could be the role for you. Due to continued growth and investment, were seeking a Sales Executive to generate new business and promote our freight services to both prospective and existing clients. Youll manage the full sales cyclefrom initial outreach through to deliverywhile driving profit growth through effective account management. Were looking for a motivated and forward-thinking individual with a genuine passion for sales. Youll take the time to understand each customers needs, delivering tailored solutions that add real value, while maintaining a high level of accountability throughout. How you create impact Generate new prospect leads and new accounts over the telephone and face-to-face. Role will involve Telesales, Face to Face selling (B2B), Negotiations and Presentations. Consistently grow the gross profit and achieve the targets as set out in the Account Manager Scheme. Achieve Sales productivity and revenue targets. Provide a high level of internal and external customer care. Provide customers with accurate and cost effective quotations. Prepare weekly/monthly figures of sales activity as instructed by the Branch Manager. What we would like you to bring Experience working in a proactive telesales or cold calling sales role ideally with Outbound telesales experience. Previous logistics experience is beneficial, but were equally open to motivated individuals looking to step into the sector. Experience of generating own sales leads would be beneficial. Experience of working to targets and KPIs. GCSE Maths and English Grade C or above (or equivalent). Strong administration and organisation skills. Ability to influence others. Full Driving License What's in it for you If you would like to become a valued member of our team, we will make sure that youre rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our Car: Enjoy a hassle-free commute with a company car. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via with the nature of your request. We will answer your inquiry within 24 hours. TLNT1_NI

Customer Operations Coordinator Location: Belfast Full-Time, Permanent (40 hours per week)  Monday – Thursday: 8:00am – 5:00pm  Friday: 8:00am – 3:00pm Salary: From £28,000 (depending on experience) About the Company Our client is a well-established and highly regarded organisation within the residential sector, recognised for delivering a wide range of high-quality products and services to customers across the region. Due to continued growth, they are seeking a customer-focused and highly organised individual to join their team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys multitasking, and takes pride in delivering exceptional customer service. The Role As a Customer Operations Coordinator, you will play a key role in ensuring the smooth delivery of customer projects from start to finish. Acting as the central point of communication, you will liaise with internal teams, coordinate schedules, and keep customers informed every step of the way. This position would suit someone who is detail-oriented, IT literate, and confident managing multiple tasks simultaneously. Key Responsibilities  Coordinate customer projects from initial order through to completion  Schedule surveys and installations, working closely with internal teams and customers  Maintain accurate records and updates within the CRM system  Act as a key point of contact for customers, providing updates and excellent service  Liaise with sales, operations, and finance teams to ensure seamless workflow  Prepare and distribute job and installation documentation  Monitor project progress and ensure deadlines are met  Support invoicing, payments, and general finance-related administration  Assist with resolving any customer issues or aftercare requirements  Contribute to team meetings and continuous process improvements  Provide occasional front desk/reception support when required About You We are looking for someone who is:  Highly organised with strong attention to detail  Customer-focused with excellent communication skills  IT literate and comfortable using CRM systems and Microsoft Office  Able to multitask and manage competing priorities effectively  Proactive, reliable, and solution-oriented  Comfortable working in a fast-paced environment  A strong team player who can build relationships across departments  Previous experience in administration, scheduling, coordination, or customer service Additional Requirements  You must have a permanent right to work in the UK (no sponsorship available) Interested? Upload your CV to apply today, or contact Patricia at Apple Recruitment for a confidential discussion. Apple Recruitment Services is acting as an Employment Agency and is proud to be an Equal Opportunities Employer.

IT Systems Manager A fantastic opportunity for an IT systems, SaaS platforms and ICT Helpdesk professional to manage cloud-based systems, user administration, digital governance and Microsoft 365 support. If you’ve also worked in the following roles, we’d also like to hear from you: SaaS Systems Manager, IT Service Manager, Business Systems Manager, Application Support Manager, Digital Systems Manager, IT Platforms Manager, ICT Manager, This job is officially known within the organisation as a Digital Systems & ICT Manager SALARY: £50,000 to £58,000 per annum + Benefits LOCATION: Hybrid Working. Your time split between working from home and the office in Sydenham. There will also be a requirement to travel to other offices within the Borough of Lewisham when required JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Manager with experience managing digital systems, SaaS platforms, Microsoft 365, ICT coordination and service desk operations. As the IT Systems Manager you will oversee the day-to-day management, governance and continuous improvement of the organisation’s digital ecosystem, helping teams use business systems effectively and securely. Working as the IT Systems Manager you will coordinate the ICT and SaaS Helpdesk function, manage supplier relationships, support onboarding and offboarding, and drive digital capability across the organisation. DUTIES Your duties as the IT Systems Manager include: • Digital Systems Management: Manage the organisation’s portfolio of SaaS platforms and cloud-based business systems end-to-end, • ICT and SaaS Helpdesk: Oversee the support function, coordinating requests, priorities and service delivery, • User Administration: Coordinate onboarding, offboarding, permissions and system access across digital platforms, • Systems Governance: Maintain accurate operational records, documentation and digital governance processes, • Supplier Management: Work with suppliers, vendors and Managed Service Providers to support smooth system performance, • Continuous Improvement: Identify opportunities to improve workflows, processes, systems usage and staff experience, • Staff Support and Training: Provide guidance, support and digital training to help colleagues use systems confidently, • Microsoft 365 Support: Support effective use of Microsoft 365 and other cloud-based tools across the organisation, • Operational Priorities: Manage multiple systems, activities and service requests within a fast-paced environment CANDIDATE REQUIREMENTS ESSENTIAL • Relevant Qualification: Undergraduate degree or equivalent in a related discipline, • Digital Operations Experience: Previous experience in digital operations, business systems, SaaS administration, ICT coordination or a similar operational digital environment, • Systems Management: Proven experience managing digital systems, SaaS platforms or business systems within an operational environment, • Helpdesk Coordination: Experience coordinating a helpdesk, service desk or digital support function, • User Administration: Experience coordinating onboarding, offboarding and user administration processes, • Staff Support: Experience delivering staff support, guidance or training, • Microsoft 365 Knowledge: Strong digital literacy across Microsoft 365 and cloud-based systems, • Supplier Liaison: Experience working with suppliers or Managed Service Providers, • Organisation Skills: Ability to manage multiple priorities, systems and operational activities simultaneously, • Attention to Detail: Strong attention to detail with the ability to maintain accurate operational records, • Operational Mindset: Comfortable working in a fast-paced operational environment DESIRABLE • Professional Certifications: Microsoft 365, ITIL Foundation or Salesforce Administrator certification, • Project Platform Experience: Experience with Asana, ticketing tools or project management platforms, • Digital Transformation: Qualification or training in digital transformation, business systems, process improvement, project coordination or change management, • Automation Tools: Exposure to Power Automate or similar workflow automation tools, • Sector Experience: Experience within supported housing, social care, healthcare, charity or other regulated sectors, • Salesforce Knowledge: Experience using or administering Salesforce, • Microsoft Administration: Familiarity with Microsoft Intune or Entra ID, • Digital Governance: Knowledge of GDPR, SaaS governance and digital governance principles, • Knowledge Resources: Experience creating knowledge bases, SOPs or digital training resources BENEFITS • Healthcare & Wellness: Health cash plans, Employee Assistance Programme, wellness and discount perks, • Financial & Retirement: Pension scheme, referral scheme, season ticket loans, Cycle Scheme and Tech Scheme, • Holidays & Time Off: up to 28 days annual leave plus public holidays, buying leave, compassionate & bereavement leave, life events leave e.g. time off for birthday or moving home, • Learning & Education: Learning & Development Framework, Learners Academy, Leadership Academy, education grant, study leave, • Family & Parenting: Generous maternity and paternity leave, paid parental leave, • Welfare & Wellbeing: Mental well-being days, sick pay scheme, team building activities, • Other benefits: complimentary breakfast and refreshments, free parking, and well-being activities APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14805 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Sydenham, South East London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ