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1st Line Support \n Camberley, Surrey \n Up to £30,000 + Excellent Benefits \n Lloyd Recruitment Services is delighted to be partnering with an established and expanding Managed Service Provider in Camberley. With years of experience supporting SMEs across the UK, our client has built an excellent reputation for delivering first-class IT support and solutions. \n They are now looking for a 1st Line Support professional to join their friendly technical team. This is an excellent opportunity for someone with around 12 months' IT support experience, proven troubleshooting skills, and a genuine passion for technology and customer service. \n Please note: Due to the location of the role and client requirements, applicants must include their current location on their CV and be within a 45-minute commute of Camberley to be considered. \n What's on Offer? \n\n • Salary up to £28,000 (depending on experience)\n, • Hybrid working (3 days in the office)\n, • Free onsite parking\n, • Private Medical Healthcare\n, • Ongoing training and career development\n, • Monday-Friday, 37.5 hours per week\n\n The Role \n As a 1st Line Support professional, you will be the first point of contact for customers requiring technical assistance. You will provide support via telephone, email and remote access tools, troubleshooting a wide range of IT issues while delivering excellent customer service. \n Working within agreed Service Level Agreements (SLAs), you will diagnose and resolve technical problems, maintain accurate support records and escalate more complex issues when required. \n This is a fantastic opportunity to develop your technical skills, gain exposure to a wide range of technologies and progress your career within a successful MSP environment. \n Key Responsibilities \n\n • Provide 1st Line support for Windows desktops, laptops, hardware and software\n, • Troubleshoot hardware, software and Microsoft 365 issues\n, • Support Microsoft 365 administration, including user accounts, licences, permissions and applications\n, • Diagnose and resolve desktop, networking and connectivity issues\n, • Escalate technical issues where required\n, • Manage and update support tickets through the Helpdesk system\n, • Create and maintain user and system documentation\n, • Provide remote support and occasional customer site visits when required\n\n What We're Looking For \n\n • Around 1 year's experience in a 1st Line Support, IT Support, Helpdesk or Service Desk role\n, • Hands-on troubleshooting experience with the ability to diagnose and resolve technical issues\n, • Good knowledge of Microsoft Windows Desktop Operating Systems\n, • Experience supporting Microsoft Office and Microsoft 365\n, • Understanding of basic networking principles, including TCP/IP and DNS\n, • Knowledge of Active Directory, user accounts and permissions\n, • Excellent communication and customer service skills\n, • Ability to prioritise workloads and manage multiple support tickets\n, • A logical approach to problem-solving with strong attention to detail\n, • A proactive attitude and willingness to learn\n\n Desirable Skills \n\n • Microsoft Server knowledge\n, • SharePoint experience\n, • Antivirus and backup software knowledge\n, • Printer troubleshooting experience\n, • Previous experience working within an MSP environment\n\n Extra Information: \n\n • Refer a friend and earn up to £500 (see website for details).\n, • Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful.\n, • By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website).\n\n Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.

\n Service Management Lead (DV Cleared) \n Location: Hampshire - Site Based Security Clearance: DV Clearance Essential Contract: Contract Opportunity About the Role\n We are seeking an experienced Service Management Lead to support the successful transition of new and changed IT services into live operational environments. \n The role will act as the key bridge between project delivery teams, Service Management, Operations and Support functions, ensuring that all operational, technical and business readiness activities are completed, documented and approved before go-live. \n You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management and service handover activities, ensuring services are fully prepared to be supported effectively from day one. \n This is a highly stakeholder-focused role requiring someone with strong IT Service Management, Service Transition and Operational Readiness experience, ideally within complex or secure environments. Key Responsibilities\n \n \nService Transition & Operational Readiness\n \n \n\n • Lead Operational Readiness Reviews (ORRs) for new and updated IT services.\n, • Develop and maintain operational readiness frameworks, processes and governance.\n, • Ensure all operational acceptance criteria are completed before go-live.\n, • Coordinate service transition activities across project and operational teams.\n, • Act as the operational readiness authority for project deployments.\n, • Ensure services are appropriately prepared for operational support before deployment.\n\n \nService Acceptance & Governance\n \n \n\n • Define and maintain Operational Acceptance Testing (OAT) requirements.\n, • Facilitate readiness assessments and go-live reviews.\n, • Identify, assess and manage operational risks, issues and dependencies.\n, • Ensure service support requirements are documented, agreed and approved.\n, • Provide clear readiness recommendations to senior stakeholders and governance forums.\n\n \nKnowledge & Documentation\n \n \n\n • Ensure appropriate support documentation, work instructions, runbooks and knowledge articles are created and maintained.\n, • Coordinate knowledge-transfer sessions between project/delivery and operational support teams.\n, • Ensure Service Desk and resolver groups have the information and knowledge required to support new services.\n, • Maintain appropriate service handover documentation and readiness records.\n\n \nSupport Model & Resource Readiness\n \n \n\n • Validate support structures, escalation paths, ownership and RACI models.\n, • Ensure monitoring, alerting, backup, recovery and support tooling are operational and fit for purpose.\n, • Work with technical teams to confirm operational support capability and capacity.\n, • Identify support-team resource, training and knowledge requirements.\n, • Ensure operational teams are appropriately prepared to take ownership of services.\n\n \nStakeholder Management\n \n \n\n • Work closely with Project Managers, Service Owners, Technical Architects, Engineers and Support Teams.\n, • Provide operational readiness reporting to senior leadership and governance boards.\n, • Communicate readiness status, risks, mitigation plans and recommendations clearly.\n, • Build strong relationships across technical, project and operational teams.\n\n \nContinuous Improvement\n \n \n\n • Identify opportunities to improve service transition and operational readiness processes.\n, • Support the adoption of ITIL best practices and wider Service Management initiatives.\n, • Review post-implementation outcomes and lessons learned.\n, • Use lessons learned to improve readiness approaches for future deployments.\n\n \nEssential Experience & Skills\n \n \n\n • 5+ years' experience in IT Service Management (ITSM) and Service Transition.\n, • Strong understanding of ITIL principles and frameworks.\n, • Proven experience managing Operational Readiness and/or Service Transition activities.\n, • Excellent stakeholder management and communication skills.\n, • Experience working across infrastructure, cloud, application and support teams.\n, • Strong risk management and problem-solving capabilities.\n, • Ability to coordinate multiple projects, workstreams and competing priorities.\n, • Experience taking new or changed services through readiness, acceptance and transition into live service.\n, • Strong understanding of operational support requirements and service handover.\n\n \nDesirable Experience\n \n \n\n • ITIL Foundation or higher certification.\n, • Experience using ServiceNow or equivalent ITSM platforms.\n, • Project Management qualifications such as PRINCE2, Agile or PMP.\n, • Knowledge and practical experience of Operational Acceptance Testing (OAT).\n, • Previous experience working within complex, highly secure or regulated environments.\n\n \nKey Deliverables\n The successful candidate will be responsible for producing and managing deliverables including: \n\n • Operational Readiness Plans\n, • Operational Acceptance Checklists\n, • Service Handover Documentation\n, • Support Models and RACI Definitions\n, • Knowledge Articles and Runbooks\n, • Training and Knowledge Transfer Records\n, • Go-Live Readiness Assessments\n, • Risk and Issue Registers\n, • Service Transition Reports\n\n \nWhat Success Looks Like\n Success in this role will be demonstrated through: \n\n • Successful service deployments with minimal operational disruption or post-go-live incidents.\n, • Reduced post-implementation support issues.\n, • Consistent compliance with operational acceptance standards.\n, • Completion of readiness activities within agreed timelines.\n, • Strong feedback from Service Owners and operational teams.\n, • Improved support-team preparedness and overall service stability.\n\n \nStakeholder Environment\n The role will work closely with: \n\n • Project Managers\n, • Service Owners\n, • Technical Architects\n, • Infrastructure & Cloud Teams\n, • Service Desk and Resolver Groups\n, • Change & Release Management Teams\n, • Service Management and Operations Leadership\n\n The role may report into functions such as the Head of Service Management, Service Delivery Manager, Operations Manager or Service Transition Manager. Key Requirements\n Operational Readiness | Service Transition | ITSM | ITIL | OAT | Service Acceptance | Risk Management | Service Handover | IT Operations \n Reasonable Adjustments: \n Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. \n If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Job Description: Customer Success and Support Analyst at everyLIFE Technologies \n \n Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. \n \n Position Type: Permanent \n Location: Hybrid: Farnborough head office and Remote \n Benefits: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’ \n Working Hours: Full time \n Start date: ASAP \n Reporting to: Head of Customer Experience \n \n We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing customer base. \n The Customer Support team are a multi-disciplined, technical and customer-driven team delivering excellent service. \n \n About the role \n This is a fast-paced, customer-facing support role where you will work across multiple channels, with a strong focus on telephone-based support. \n You will spend a significant portion of your time speaking directly with customers, helping them resolve issues in real time, guiding them through workflows, and ensuring they get the most value from our products. Confidence and clarity on the phone are essential. \n You will: \n\n • Deliver high-quality customer support across email, in-product chat, and telephone, with phone support as a core part of the role\n, • Confidently handle a high volume of inbound and outbound customer calls, including troubleshooting issues and guiding users step-by-step through solutions\n, • Ensure customers receive an easy, memorable, and valued service across all touchpoints\n, • Seek to understand how customers use our products, and proactively offer guidance to help them get the best value\n, • Troubleshoot issues live with customers, often in real-time over the phone\n, • Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries\n, • Provide emergency support out of hours on a rotational basis (after initial onboarding period)\n, • Use software tools to thoroughly investigate, test and replicate customer issues to identify causes of problems\n, • Work with connected technology providers to effectively implement integrated solutions or solve problems affecting customers\n, • Research and interpret application log files and user behaviour to help diagnose issues\n, • Document and share workarounds or key steps via our Help and Support Centre and with wider customer-facing teams\n, • Use software such as Intercom, Aircall, Confluence, Jira, Kibana, Postman and Bugfender, as well as Microsoft suite of products\n\n \n You have: \n\n • Proven experience in a customer-facing role with regular telephone-based support (e.g. contact centre, service desk, or high-volume support environment)\n, • At least 1–2 years’ experience handling customer support via telephone in a fast-paced environment\n, • Strong verbal communication skills, with the ability to build rapport quickly, control conversations, and explain technical concepts clearly over the phone\n, • Experience handling challenging conversations and confidently de-escalating frustrated customers\n, • The skillset to follow up with customers and deliver timely updates on tickets and cases\n, • Experience of working in a high-performing, busy team\n, • A logical approach, with good judgment to ensure the appropriate customer outcome\n, • Initiative to resolve customer issues and provide an exceptional service\n, • The ability to manage a varied workload\n, • A desire to increase your technical knowledge\n, • Willingness to contribute ideas, innovation and team spirit\n\n \n You may have: \n\n • Experience or interest in the Care industry\n, • An inclination to keep up with developments in technology and social care\n, • Experience using Salesforce, Intercom and Jira\n, • An ambition to continuously grow and develop\n\n \n Why join everyLIFE? \n Be part of a team that is transforming the UK care industry. If you thrive supporting customers, enjoy building relationships and making a meaningful impact, we’d love to hear from you! \n Our mission is to create effective tools and services that release the potential of care teams. \n Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. \n We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! \n Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. \n \n Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. \n \n If you have any questions, or to apply with your CV, please email hr@everylifetechnologies.com \n Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response.

hackajob is partnering directly with DXC Technology to hire for this role. Job Description: DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Operational Readiness Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate are required to hold DV clearance The IT Service Operational Readiness Lead is responsible for ensuring that new or changed IT services are fully prepared for operational support before deployment into live environments. This role acts as the bridge between project delivery teams, service management, operations, and support functions to ensure all operational, technical, and business readiness activities are completed, documented, and approved. The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk management, and service handover activities. Key Responsibilities Service Transition & Operational Readiness Lead Operational Readiness Reviews (ORR) for new and updated services. Develop and maintain operational readiness frameworks, processes, and governance. Ensure all operational acceptance criteria are met before service go-live. Coordinate service transition activities across project and operational teams. Act as the operational readiness authority for project deployments. Service Acceptance & Governance Define and maintain Operational Acceptance Testing (OAT) requirements. Facilitate readiness assessments and go-live reviews. Identify and manage operational risks, issues, and dependencies. Ensure service support requirements are documented and approved. Knowledge & Documentation Management Ensure support documentation, work instructions, runbooks, and knowledge articles are created and maintained. Coordinate knowledge transfer sessions between delivery and support teams. Verify service desk and resolver groups have the information required to support the service. Support Model & Resource Readiness Validate support structures, escalation paths, and service ownership. Ensure monitoring, alerting, backup, recovery, and support tooling are operational. Work with technical teams to confirm operational support capability and capacity. Assess resource and training requirements for support teams. Stakeholder Management Partner with project managers, service owners, architects, engineers, and support teams. Provide readiness status reporting to senior leadership and governance boards. Communicate risks, mitigation plans, and deployment readiness recommendations. Continuous Improvement Identify opportunities to improve service transition and operational readiness processes. Support ITIL best practices and organizational service management initiatives. Analyse post-implementation reviews and lessons learned to improve future readiness activities. Required Skills & Experience Strong understanding of ITIL principles and frameworks. Previous experience in IT Service Management (ITSM) and Service Transition processes. Experience managing operational readiness or service transition activities. Excellent stakeholder management and communication skills. Experience working with infrastructure, cloud, application, and support teams. Strong risk management and problem-solving capabilities. Ability to coordinate multiple projects and priorities simultaneously. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here . TPBN1_UKTJ

Vodafone is seeking a VBSE ENOC Service Desk Advisor in Farnborough to deliver world-class customer service and manage incidents end-to-end for key Vodafone customers.

hackajob is partnering directly with DXC Technology to hire for this role. Job Description: Overview of Business Area / Job Description: The DXC (Ent Serv UK Limited), AMPA Programme is responsible for the continued delivery and future growth of the Advanced Mission Planning Aid (AMPA) and associated products. Used widely within the RAF and various foreign Air Forces, AMPA is built around a common software core, with tailoring and additional capability being implemented for specific aircraft types. Applicants should be cleared to a minimum of SC and be a UK national with no caveats or dual nationality. Vacancy for an AMPA Project; System Administrator. Experienced System Administrator required for an office-based role supporting the AMPA programme and specifically fulfilling contractual requirements. A Systems Engineer undertaking the System Administration role provides computing facilities to the delivery team and maintains those facilities to meet AMPA project needs. They are responsible for providing a Project Support Environment that meets the specification defined by the Design Office. Reports to; Systems Team Lead / Service Delivery Manager; Accountable to the STL/SDM for the execution of System Administration activities in accordance with AMPA processes within the constraints of time, cost and quality. Responsibilities; The System Engineer (System Administration) is responsible for: Working with the STL to ensure that the facilities required to enable the AMPA team to deliver contracted support and change requirements are available and maintaining these facilities to ensure availability as required by the project team. Providing access to the Project Support Environment to meet the requirements of AMPA. Providing internal system help desk support to AMPA staff. Producing and maintaining a schedule of work associated with the administration and maintenance of the facilities. Undertaking System Administration tasks identified within the System Team Backlog in accordance with the policies and procedures detailed in the Air QMS (Quality Management System). Monitoring and reporting on environment performance. Manage the environment in order to maintain its performance and availability. Ensuring that all data held on the system is backed up and can be restored in the event of any data loss. Work within the boundaries of the AMPA Quality Management System (QMS) and the procedures defined within it i.e.; Starters & Leavers process. Internal equipment moves. Providing Licencing support as required: Obtain Licence quotes for software used on the account. Some weekend working will be required for regular software patching. May be required to be on call (rare occurrences). Essential Skills / Experience Must be cleared to a minimum of SC. Conversant with Active Directory Conversant with Microsoft Server suites and Red Hat Enterprise Linux operating systems. Software updated via WSUS. VMware and VEEAM backups. SQL Databases. Experience of maintaining software solutions on various hardware platforms. TCP/IP & Static Networking including Aruba Procurve switches and patching. Desirable Skills / Experience Experience with customer facing roles. Conversant with IBM Rational suite (ClearCase / ClearQuest). Experience in supporting and managing hardware/software assets. Experience in software licence management. Experience in Printer management. Conversant with MS Office suite (Word / Excel etc.). Conversant with PowerShell and scripting. Understanding physical hardware configuration and being able to build and modify COTS equipment to details specifications. Windows Defender and Trellix Anti-virus. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here . TPBN1_UKTJ

Service Desk Coordinator Job Overview: We are seeking a highly organised and proactive Service Desk Coordinator to join our friendly and supportive team. This is a key role within the business, supporting and managing our fast paced service desk operations and ensuring a smooth, efficient service for both clients and engineers. Service Desk Coordinator Key Responsibilities: Acting as the first point of contact for clients Scheduling maintenance visit requests Coordinating the dispatch of service engineers Supporting the daily diary and ensuring it is managed effectively and logistically Ensuring timely, professional and clear communication with customers Scheduling quoted works Scheduling revisits and fault call-outs Closing jobs accurately and in a timely manner Providing ongoing support to engineers Ensuring equipment and materials are ordered and allocated to jobs Service Desk Coordinator Work Schedule: The Service Desk Coordinator role is a full-time, office-based position in Camberley. Monday – Friday (excluding Bank Holidays) 08:30 – 17:00 Service Desk Coordinator Benefits: 20 leave days per annum increasing with service (Excluding Bank Holidays) Additional day off for your Birthday Free gym membership Company events Free parking Workplace Pension Scheme

Service Management Lead (DV Cleared) Location: Hampshire - Site Based Security Clearance: DV Clearance Essential Contract: Contract Opportunity About the Role We are seeking an experienced Service Management Lead to support the successful transition of new and changed IT services into live operational environments. The role will act as the key bridge between project delivery teams, Service Management, Operations and Support functions , ensuring that all operational, technical and business readiness activities are completed, documented and approved before go-live. You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management and service handover activities, ensuring services are fully prepared to be supported effectively from day one. This is a highly stakeholder-focused role requiring someone with strong IT Service Management, Service Transition and Operational Readiness experience, ideally within complex or secure environments. Key Responsibilities Service Transition & Operational Readiness Lead Operational Readiness Reviews (ORRs) for new and updated IT services. Develop and maintain operational readiness frameworks, processes and governance. Ensure all operational acceptance criteria are completed before go-live. Coordinate service transition activities across project and operational teams. Act as the operational readiness authority for project deployments. Ensure services are appropriately prepared for operational support before deployment. Service Acceptance & Governance Define and maintain Operational Acceptance Testing (OAT) requirements. Facilitate readiness assessments and go-live reviews. Identify, assess and manage operational risks, issues and dependencies. Ensure service support requirements are documented, agreed and approved. Provide clear readiness recommendations to senior stakeholders and governance forums. Knowledge & Documentation Ensure appropriate support documentation, work instructions, runbooks and knowledge articles are created and maintained. Coordinate knowledge-transfer sessions between project/delivery and operational support teams. Ensure Service Desk and resolver groups have the information and knowledge required to support new services. Maintain appropriate service handover documentation and readiness records. Support Model & Resource Readiness Validate support structures, escalation paths, ownership and RACI models . Ensure monitoring, alerting, backup, recovery and support tooling are operational and fit for purpose. Work with technical teams to confirm operational support capability and capacity. Identify support-team resource, training and knowledge requirements. Ensure operational teams are appropriately prepared to take ownership of services. Stakeholder Management Work closely with Project Managers, Service Owners, Technical Architects, Engineers and Support Teams . Provide operational readiness reporting to senior leadership and governance boards. Communicate readiness status, risks, mitigation plans and recommendations clearly. Build strong relationships across technical, project and operational teams. Continuous Improvement Identify opportunities to improve service transition and operational readiness processes . Support the adoption of ITIL best practices and wider Service Management initiatives. Review post-implementation outcomes and lessons learned. Use lessons learned to improve readiness approaches for future deployments. Essential Experience & Skills 5+ years' experience in IT Service Management (ITSM) and Service Transition. Strong understanding of ITIL principles and frameworks . Proven experience managing Operational Readiness and/or Service Transition activities. Excellent stakeholder management and communication skills. Experience working across infrastructure, cloud, application and support teams . Strong risk management and problem-solving capabilities. Ability to coordinate multiple projects, workstreams and competing priorities. Experience taking new or changed services through readiness, acceptance and transition into live service . Strong understanding of operational support requirements and service handover. Desirable Experience ITIL Foundation or higher certification. Experience using ServiceNow or equivalent ITSM platforms . Project Management qualifications such as PRINCE2, Agile or PMP . Knowledge and practical experience of Operational Acceptance Testing (OAT) . Previous experience working within complex, highly secure or regulated environments . Key Deliverables The successful candidate will be responsible for producing and managing deliverables including: Operational Readiness Plans Operational Acceptance Checklists Service Handover Documentation Support Models and RACI Definitions Knowledge Articles and Runbooks Training and Knowledge Transfer Records Go-Live Readiness Assessments Risk and Issue Registers Service Transition Reports What Success Looks Like Success in this role will be demonstrated through: Successful service deployments with minimal operational disruption or post-go-live incidents . Reduced post-implementation support issues. Consistent compliance with operational acceptance standards. Completion of readiness activities within agreed timelines. Strong feedback from Service Owners and operational teams. Improved support-team preparedness and overall service stability. Stakeholder Environment The role will work closely with: Project Managers Service Owners Technical Architects Infrastructure & Cloud Teams Service Desk and Resolver Groups Change & Release Management Teams Service Management and Operations Leadership The role may report into functions such as the Head of Service Management, Service Delivery Manager, Operations Manager or Service Transition Manager . Key Requirements Operational Readiness | Service Transition | ITSM | ITIL | OAT | Service Acceptance | Risk Management | Service Handover | IT Operations Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. TPBN1_UKTJ

Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and st

We are recruiting foran experienced IT Service Desk Analyst to join the Digital Services function of a large NHS community healthcare organisation. Previous experience working within an IT Service Desk, IT support or similar customer-focused technical support environment. Experience handling andtrou

Seeking a Service Desk Team Leader for a forward-thinking MSP to combine technical delivery with team leadership, acting as an escalation point and mentoring engineers.

Provides first-line IT support by handling user queries via calls, emails, and tickets, troubleshooting hardware/software/network issues, and escalating complex problems.

Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable r

This could be your first kitchen job or you may have worked in hospitality before. Some of our best Kitchen Team Members joined us from supermarkets, cafés, pubs, restaurants, warehouses and customer service jobs. Work closely with the hotel team so service runs smoothly.

A snapshot of your day:Takes overall responsibility for the team’s workload and service to members Monitors the team’s performance against Service Level Agreements and client deadlines Conducts regular one-to-one discussions for all team members and undertakes formal Personal Devel

You’ll get the keys to our kitchen to grow your team, create our much-loved meals and make your mark as part of the UK’s leading hospitality business, Whitbread. Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants. Working closely with your H

We want to attract people at all levels and encourage applications from all suitably qualified candidates, whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity, or any characteristics protected by law in the jurisdictions in which we operate. You

You’ll get the keys to our kitchen to grow your team, create our much-loved meals and make your mark as part of the UK’s leading hospitality business, Whitbread. You’ll run the kitchen day to day – managing rotas, placing food orders, leading the team through busy services, and keeping every

Data Quality, Systems & Process ImprovementImprove the reliability, accessibility, consistency, and usability of commercial, technical, operational, and financial data. Support decisions on market development, product performance, customer profitability, pricing, forecasting, and investment opportun

You’ll get the keys to our kitchen to grow your team, create our much-loved meals and make your mark as part of the UK’s leading hospitality business, Whitbread. Working closely with your Hotel Manager, you’ll take full ownership of the kitchen – from food quality to hygiene. Whitbread Benef

Ability to manage complexity and ambiguity and resolve business-critical issues in a collaborative manner with internal and external stakeholders, inculding contract research organsiations. You will be the authoritative expert judgement on chemical domain of applicability, structural alerts, and rea

Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. If you’re passionate about collaboration, building strong relationships, and delivering

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protec

Who are we looking forUK Qualified lawyer with circa 8 years PQE or a similarly qualified and/or experienced professionalAround 5 years experience of drafting and negotiating contracts in the IT sectorIn-house experience or with a legal firm within the IT sectorIdeally experienced in major public pr

This role would suit a Production Supervisor or Team Leader looking for a secure, long-term position where they can develop their leadership skills and progress within a growing business. You will monitor performance, develop and motivate your team, and work closely with other departments to identif

This is a safety-critical role requiring strong leadership capability, technical expertise, and the ability to manage priorities within a dynamic operational environment. The role ensures that all maintenance activities are effectively planned, prioritised, and delivered safely, efficiently, and in

You will be responsible forMain responsibility will be supporting the operations team across CE with comprehensive data analysis and identifying actions to take to improve Supply Chain KPI measurementsUsing modern database technologies Teradata and HadoopCreating documentations and presentations whi

When you join the team at NEC Software Solutions, you are provided with the following:Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/sell 4 x basic salary life assurance cover funded by N

Virtual GP (Doctor)24/7 healthcare support for you and your family - available anywhere and anytime You will be responsible forMain responsibility will be supporting the operations team across CE with comprehensive data analysis and identifying actions to take to improve Supply Chain KPI measurement

An excellent opportunity for an experienced Conveyancer looking for greater responsibility, team leadership and the chance to play an important role within an established property department. Team Leader position within an established property department. This is a great opportunity for an experienc

Monitor KPIs including contact rates, conversion, productivity, quality and customer outcomes. GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract

Ability to adapt to differing levels of interaction dependent upon demonstration situation Desire to deliver high quality complex demonstrations to tight deadlines Ability to support other related teams in the preparation of written proposals for the delivery Ability to support the sales team in fo

We are looking for a Team Leader with a fantastic attitude, and commitment to exceptional customer service. Results driven - people, quality, service, environment, sales & profitability. You will be the face of the store and assist your manager in leading and inspiring the team, promoting great team

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state,

Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholdersStrong organizational skills, ability to work under tight deadlines and produce high quality deliverablesDemonstrate excellence in research and writing abilityStrong written and verbal pr

Who you areDeep experience managing data structure (objects, properties, associations, lifecycle stages, automation), not just using it as an end user, with strong data quality and governance practices (deduplication, enrichment, validation, access controls, auditability). We are proud to be an equa

Key Responsibilities:Supervise onsite commissioning activities to ensure safe, compliant and accurate testingReview commissioning documentation and Safe System of Work for suitabilityEnsure compliance with commissioning document and Safe System of Work by all involvedWork according to approved commi

Some things you'll enjoyStock grant opportunities dependent on your role, employment status and locationAdditional perks and benefits based on your employment status and countryOptional flexible working office membership, with IWGAt Deel, we're an equal-opportunity employer that values diversity and

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other le

We're looking for a 2nd Line IT Support Engineer to strengthen our IT operations and ensure our systems, offices, and people are supported with reliable, secure, high-performing technology. Familiarity with scripting/automation (PowerShell/Bash) is a plus. Improve automation, self-service, reporting

You’re excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business. We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal. As a Se

We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. Join Komplex Care – empowering people with complex needs to lead enriched, independent lives with dignity and purpose. We are

Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace. Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status. Sma

Build measurement literacy within the Growth and Acquisition teams: train stakeholders to interpret the LTV/CAC related metrics, understand the difference between attributed and incremental performance, and use self-service reporting with confidence. But measurement only matters if it changes decisi

We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. The Service Coordinator is responsible for the care delivered, demonstrating critical thinking and skills in the management of c