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We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Engineer to provide support to Global users.

Were delighted to be assisting our client with their need for a Senior IT Systems Engineer. Its important to note that this isnt a project engineer role but to support their clients on their service desk as a Senior Engineer. Completing business as usual activities such as vulnerability management,

Job Description Job Title: IT Service Desk Engineer Location: Bristol Salary: up to £31,000 We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Engineer to provide support to Global users.

The Job: Were delighted to be assisting our client with their need for a 2nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent customer service to their customers.You will be able to continuously grow and develop your skills and certifications working alongside their clients and as their business grows. Responsibilities will include: • Provide one touch close troubleshooting on initial ticket logging, • Call handling and troubleshooting via telephone and remote support software, • Logging of changes and troubleshooting steps taken using CRM system, • Accurate time logging and updating tickets, • Adhering to standard operating processes, • Updating documentation in line with best practice and SOPs, • Providing a high level of customer service to all clients, • Liaising with 3rd party software vendors

The Job: We’re delighted to be assisting our client with their need for a 2nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent customer service to their customers. You will be able to continuously grow and develop your skills and certifications working alongside their clients and as their business grows. Responsibilities will include: • Provide one touch close troubleshooting on initial ticket logging, • Call handling and troubleshooting via telephone and remote support software, • Logging of changes and troubleshooting steps taken using CRM system, • Accurate time logging and updating tickets, • Adhering to standard operating processes, • Updating documentation in line with best practice and SOPs, • Providing a high level of customer service to all clients, • Liaising with 3rd party software vendors, • Determine root causes and implement short/ long term fixes where appropriate, • Work toward achieving team and company KPIs The Person: For this role, our client is seeking someone with experience of working for a MSP with 2 years IT experience and great people skills...

This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk, everything from AD administration to desktop support and so

Real Recruitment are supporting our client to recruit a B2B Sales Account Manager to join their energetic and collaborative team based inBradley Stoke, Bristol (BS32) on a full time, permanent,hybrid workingbasis (following training) This is a blend of office working and working from home available - Therefore you will be within commutable distance of the office in Bristol. SALARY :Basic £40,000 - £45,000 DOE + OTE Hybrid working options (following probation) Free onsite park 25 Days holiday per annum (Rising to 30 days) + Bank Holidays Additional Holiday Purchase Scheme Healthcare Cash Plan Entry into Monthly Stage Events Draw Giving Back - Paid Volunteering Days Annual Training & Development Fund (individual) About The Company & The Role Our client is very well established, operating within a niche sector providing an essential and valuable and essential service into the entertainments, FM, Construction and education sectors. Always striving to provide a professional, collaborative, honest and innovative service to their clients, and working environment for their team to thrive! As an Account Manager, you will be responsible for managing and maximising opportunity with existing customers. A large part of your role will be to manage the tender process for large projects, with some new business generation focus occasionally (80% Account Management / 20% New Business) Manage and maintain a portfolio of accounts Build valuable relationships with customers Achieve & exceed revenue targets and margins Perform effective telephone-based calls to generate new business opportunities (Warm & Cold) Strong commercial acumen Maintain accurate data within the CRM Whilst the position is desk-based, there will be an opportunity to meet clients/travel where appropriate. Working Hours: 40 hours per week | Monday to Friday What You Will Bring This is a fantastic opportunity for an exceptional communicator who will have great experience in forging and managing commercial relationships. Ideally you will have some experience of working with either FM, or the Construction sector Energetic & Enthusiastic Target driven Team player Highly service orientated Strong IT skills A background within Account Management & Business Development essential Capable of sourcing own leads through market research Be in commutable distance of BS32 as whilst training you will be required to work in the office. If you are interested in discussing this great opportunity, please click to apply and we will be in-touch TPBN1_UKTJ

With a suite of services including Connectivity, VoIP, Business Mobiles, and Microsoft 365, they aim to simplify connectivity needs and foster business growth. The company offers personalised services from initial quote through ongoing customer support, with a commitment to delivering efficient and

We are looking for someone who is passionate about providing exceptional IT support and problem-solving to join our clients dynamic Operations/IT Service Desk team. Broad IT skills, including end-user support of Windows Server/Desktop, Microsoft 365 (Exchange,. Support desk setups for new starters,

With a suite of services including Connectivity, VoIP, Business Mobiles, and Microsoft 365, they aim to simplify connectivity needs and foster business growth. The company offers personalised services from initial quote through ongoing customer support, with a commitment to delivering efficient and

This strategic role involves leading a team, aligning IT strategies with business goals, and enhancing service delivery. A dynamic organisation in Greater London is seeking an experienced IT Operations Manager to lead infrastructure, support, and service desk teams. Candidates should have proven exp

You will work closely with the Head of IT Services and the wider IT Team, supporting pupils and staff, maintaining accurate records, producing key service desk reports and ensuring effective communication across the School. We are looking for an experienced and proactive IT Service Desk Coordinator