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An exciting time to join a global manufacturing and engineering firm with multiple sites UK wide/globally. The role will offer longevity and a long term career with the chance to work on big infra projects. It is a great opportunity for a senior tech/fairly recent IT Leader to step up and join a Global firm and all the opportunity that will bring. Alternatively you could be an established leader looking for a long term home. Description of the company: The IT Department is a global department with technicians and support based at most sites. The work is shared and IT deal with issues from all sites (nobody is allocated their own site), therefore a great deal of communication skills and flexibility is required. The UK business currently employs around (Apply online only) employees with an average service history of 12 years. Stockport has around (Apply online only) staff and the average length of service here is 11 years. Role Purpose: To support Computer applications and platforms within an office and manufacturing environment. The team are therefore both 1st and 2nd line focused but the added ability to get heavily involved in a high number of 3rd line projects. You will provide unparalleled IT support services while managing day-to-day operations alongside other Technicians in UK Wide sites and supporting the Global IT Team based in the US. This role requires a mix of technical expertise and a strong focus on delivering white-...

The IT Field Operations Manager will lead engineering teams, partners, logistics, and service desk capability to deliver efficient, high-quality, and compliant services across multiple workstreams. In this role, you will shape and optimise field engineering operations, ensuring the structure, skills

As Help Desk Team Leader, you will take ownership of the day-to-day performance of the IT Helpdesk function, ensuring exceptional service levels, driving continuous improvement, and acting as the key escalation point for complex technical issues. The RoleYou will be responsible for supervising and m

Oversee the day-to-day operations of the support desk, monitoring the ticket queue and escalating tickets as needed, ensuring SLAs are met, and tickets are handled with care. You will support and supervise our first line it engineers providing industry leading it support to our clients. Identify are

SERVICE DESK TEAM LEADER - (HYBRID - SHEFFIELD) KEY POINTS • Leading first-line engineers within a growing Managed Service Provider (MSP), • Hybrid working from Sheffield HQ (2-3 days in office), • Hands-on leadership role with progression opportunities We're supporting an established technology business providing industry-leading managed IT services across the UK and Europe. Following new investment and continued growth, they're looking to appoint an experienced Team Leader to oversee a talented first-line support team. THE BENEFITS • Hybrid working and flexible hours, • Ongoing learning and development support, • Clear career progression within a growing business As Team Leader, you'll manage day-to-day operations of a busy IT support desk, ensuring tickets are handled efficiently and SLAs are met. You'll coach and develop first-line engineers, oversee workload allocation, deliver product and process training, and act as an escalation point for complex issues. Working closely with the Support Management team, you'll also help shape departmental strategy, improve workflows, and ensure clients receive exceptional serv...

SERVICE DESK TEAM LEADER - (HYBRID - SHEFFIELD) KEY POINTS • Leading first-line engineers within a growing Managed Service Provider (MSP), • Hybrid working from Sheffield HQ (2-3 days in office), • Hands-on leadership role with progression opportunities We're supporting an established technology business providing industry-leading managed IT services across the UK and Europe. Following new investment and continued growth, they're looking to appoint an experienced Team Leader to oversee a talented first-line support team. THE BENEFITS • Hybrid working and flexible hours, • Ongoing learning and development support, • Clear career progression within a growing business As Team Leader, you'll manage day-to-day operations of a busy IT support desk, ensuring tickets are handled efficiently and SLAs are met. You'll coach and develop first-line engineers, oversee workload allocation, deliver product and process training, and act as an escalation point for complex issues. Working closely with the Support Management team, you'll also help shape departmental strategy, improve workflows, and ensure clients receive exce...

With a suite of services including Connectivity, VoIP, Business Mobiles, and Microsoft 365, they aim to simplify connectivity needs and foster business growth. The company offers personalised services from initial quote through ongoing customer support, with a commitment to delivering efficient and

With a suite of services including Connectivity, VoIP, Business Mobiles, and Microsoft 365, they aim to simplify connectivity needs and foster business growth. The company offers personalised services from initial quote through ongoing customer support, with a commitment to delivering efficient and

A dynamic organisation in Greater London is seeking an experienced IT Operations Manager to lead infrastructure, support, and service desk teams. This strategic role involves leading a team, aligning IT strategies with business goals, and enhancing service delivery. Candidates should have proven exp

You will work closely with the Head of IT Services and the wider IT Team, supporting pupils and staff, maintaining accurate records, producing key service desk reports and ensuring effective communication across the School. We are looking for an experienced and proactive IT Service Desk Coordinator