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Service Desk Analyst - 24/7 Shift Rota This role provides 1st line technical support to our customers, troubleshooting problems remotely (by telephone, email, or remote access) or scheduling Field Engineers to provide on-site break-fix support. Service Desk Analyst tasks and responsibilities will include: • Ensuring tickets are resolved in accordance with service level agreements (SLAs), • Always providing excellent customer service, striving to exceed client and business expectations, • Liaising with other internal departments and external partners to resolve tickets when required About you We are seeking someone with experience in troubleshooting IT problems and supporting IT hardware, which includes printers, laptops, desktops, and mobile devices. This experience can be gained through previous roles or through academic study, such as a college or university course. Additionally, excellent customer service skills are required for this position. The role is fast-paced, and the ability to prioritize and manage multiple conflicting deadlines is essential. Key qualities for success in this role include strong problem-solving skills and attention to detail. Regular communication with internal and external stakeholders of all levels will be required, so excellent written and verbal communication skills are important. Job Types: Full-time, Permanent

About Aegis: Since 1993, Aegis have been providing IT services nationwide. From IP telephony, cloud services, infrastructure, to advanced intrusion prevention systems and security, they ensure businesses run as smoothly, and as securely as possible. They take on numerous apprentices a year in which they progress internally and become highly successful. About the role: Our client are now looking for an eager candidate to join them as an apprentice. The apprentice will be part of a small, dedicated, IT team, working closely with other engineers and reporting to their dedicated mentor. As they gain exposure to many areas of tech, they have the ability to choose a career path depending on what they enjoy the most. Responsibilities: • Providing IT support and assisting with installations for new and existing client bases, • Building bespoke computer systems and servers, offering telephone technical support, remote support, network installations and call-out support, • Undertaking internal company procedures e.g. daily backup checks, quarterly maintenance tasks etc, • Working in conjunction with the IT Manager and the support team, • Working alongside the IT Manager on the applications, telephony, infrastructure and systems so they meet current and future needs, • Supporting the IT Manager in handling the day-to-day user requests from service desk system, ticketing & installations and upgrades Desirable skills: • Good communication/telephone skills, • Being prepared to provide the highest level of customer service to our customers, • Ability to recognise and respond to urgent customer requests, • Strong attention to detail and the ability to follow instructions, • Working well alone as well as in a team, • Never being afraid to ask for help, • Personable with a willingness to learn and a can-do attitude is essential, • Professional approach / having a flexible approach to work (be able to undertake other duties), • 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: 37.5 hours per week,Monday to Friday, 9am - 5:30pm. Benefits: • Salary increase upon completion of every module, • Automatic enrolment into the company's Group Life Policy 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

IT Field Engineer (Entry-Level) – £100–£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided* Are you looking to break into the IT industry but don’t know where to start? We’re recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We’re looking for individuals who are: • Passionate about technology with a desire to build a long-term IT career, • Comfortable travelling to different customer sites (own vehicle required), • Practical and hands-on. DIY or similar experience is a bonus As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: • Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals, • Setting up and configuring devices, including desktops, laptops, printers, routers, and other equipment, • Replacing and upgrading components such as memory, hard drives, screens, and power supplies, • Carrying out routine maintenance and health checks on IT equipment, • Following technical guides and documentation to complete tasks accurately, • Providing clear updates to the IT Support Desk or relevant Cerco contacts, • Keeping customers informed of progress, expected timelines, and issue resolutions, • Working independently on site, managing your time and workload effectively, • Completing basic reporting or job sheets after each visit, • Adhering to field service standards, safety requirements, and professionalism at all times All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95. These fees only apply if you choose to undertake the training. Role Details • Job Types: Full-Time, Part-Time, • Pay: £100–£115 per day, • Work Environment: Field-based (on the road), • Benefits: On-site parking (where available), • Licence Requirement: Full, clean UK driving licence (required), • Enhanced DBS Check (required)

Help Desk Manager Salary: Competitive • Contract: Full‑time • Location: UK (onsite) Are you a people‑focused leader with a passion for operational excellence? We’re seeking a Help Desk Manager to head up a dynamic team delivering essential support services across a large, complex operational environment. In this role, you’ll lead a team of around 8, drive high‑quality customer service, oversee task planning and allocation, and ensure smooth delivery of both reactive and planned activities. You’ll also develop systems, reporting processes, and digital workflows to enhance service efficiency and performance. What you’ll do * Lead, coach, and develop the Service Centre team * Manage daily operations, ensuring effective coordination of tasks across multiple service lines * Improve and streamline processes, systems, and reporting * Collaborate with internal teams, subcontractors, and key stakeholders * Support continuous improvement across all services What you’ll bring * Experience managing service centre/helpdesk operations * Strong leadership and people‑management skills * Confidence using CAFM systems * Excellent customer service and communication skills * Ability to drive performance and improve processes * Good IT literacy If you're enthusiastic, solutions‑driven, and ready to lead a hig...

Prison Support Role HMP Bullingdon £29,432 His Majesty’s Prison and Probation Service.Learn more about the general tasks related to this opportunity below, as well as required skills.An extraordinary job.Done by someone like you.As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison.You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified*).Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift.Please carefully consider the location of this vacancy and your transport options.Applicants must hold a full, valid UK driving licence which must include the D1 Vehicle Category which allows you to drive vehicles with: · No more than 16 passenger seats, a maximum length of 8 metres, a trailer up to 750kg.Someone like you You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.An extraordinary job In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons.Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.The OSG role will give you significant knowledge and experience of how a prison operates.It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. xjlbheb What you can expect from us: You’ll be given great training and opportunities for progression and development.In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.

A dynamic IT support firm in Oxford is seeking a Service Desk / IT Support Engineer to provide second and third line support. The position offers hybrid working options to suit individual preferences. The role involves handling tickets directly, troubleshooting Windows, Azure, and M365 applications,

A leading infrastructure services firm in Oxford is seeking an IT Technician to provide first line support for all IT-related incidents and service requests. This role involves diagnosing and resolving issues across software and hardware, maintaining excellent customer service, and collaborating wit

Job Opportunity: Temporary Receptionist in Oxford! Are you a friendly, organised, and professional individual looking to make a great first impression? Our client, a leading organisation in the property industry, is seeking a Temporary Receptionist to join their dynamic team in Oxford. This is a fantastic opportunity to showcase your customer service skills while supporting a vibrant office environment! Key Responsibilities: Front Desk Management Greet all visitors, clients, and staff with a warm smile and professional demeanour. Ensure the reception area is always welcoming, tidy, and organised. Handle incoming calls swiftly, directing inquiries to the appropriate person or department. Customer Service Excellence Provide outstanding customer service at all times, making every interaction count! Respond to inquiries-whether in person, via phone, or email-accurately and efficiently. Handle any complaints or issues with poise, escalating when necessary to ensure a positive outcome. Administrative Support Manage meeting room bookings and prepare spaces for a seamless experience. Assist with various administrative tasks, including data entry, filing, and document management. Handle incoming and outgoing mail, deliveries, and courier services with efficiency. Office Coordination Monitor visitor access and uphold security procedures, ensuring everyone signs in and out. Support the management of office supplies, helping to keep everything running smoothly. Liaise with internal teams to facilitate day-to-day operations and maintain workflow. Additional Duties Maintain confidentiality and adhere to company policies at all times. Support ad hoc administrative projects as required, showcasing your versatility! What We're Looking For: A cheerful personality with a passion for providing top-notch customer service. Excellent communication skills, both verbal and written. Strong organisational abilities and attention to detail. Previous experience in a reception or administrative role is a plus, but not essential! What's in it for You? Join a vibrant team and contribute to a positive workplace culture! Develop your skills and gain valuable experience in the property industry. Enjoy a temporary contract with the possibility of future opportunities.Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Elior at work - Workdays Made Better with Great Food A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day . What you'll be doing... As a Chef de Partie you will support, organise, mentor and train members of the kitchen team in line with company procedures. Ensure food preparation and control meets requirements in respect of COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported Support the manager in maintaining, ordering and controlling food stocks within budget Maintaining up to date product and menu knowledge, and maintaining a high standard of food preparation and presentation, ensuring portion and quality control Ensuring high standards of cleanliness of all areas in the kitchen and of equipment Working Pattern : Monday to Friday 06:30 - 14.30 Job ID: 6522 What can you bring? Possess a passion for food Focused on the front line Genuine interest in customer service excellence Team player Previous experience of working in a kitchen Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Strong problem-solving and critical thinking abilities. Despite our accomplishments, we remain dedicated to continuous growth, as our ultimate goal is to advance collectively as an organization and as a community. Visit Our Website to know about us.

Opportunity to take ownership early and grow with the company. You must be comfortable with working remotely from home full time (excluding meet-ups and client visits). Reporting into the Senior Commercial Manager, you’ll play a key role supporting commercial activity and helping drive growth acro

The job suits someone who's comfortable holding people accountable, keeps a lot of moving parts organised, and can switch contexts without losing track. You'll run recruitment interviews, take new starters through induction, track output and quality, coach underperformers, and step in when things ne

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. Annual leave increasing up to 30 days with length of service. Allocation panel (RAP) Pathway in conjunction with Harrow co

Ives Recruitment Solutions are delighted to be working with this established organisation who pride themselves on integrity, collaboration and offering an extremely professional service to their clients. They are looking for a Team Leader to work within their Business Services Department. You will b

They are inviting compassionate, committed individuals to join their team of Support Workers in their Supported Living settings. This is a rewarding and meaningful role, supporting adults with autism, learning disabilities, mental health needs, complex needs, and behaviours that challenge, helping t

Share your positive energy with guests and your team. We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. As a Food and Beverage Assistant, you'll be a face of the hotel, so we wan

With no day being the same, you must be organised and. As appreciation for being a Team Leader with. Development programmes for you to RISE with GAIL’s.

Leading a team of Employment Specialists, you will play a key role in supporting individuals with health conditions, disabilities, and complex barriers to employment into sustainable paid work through the Individual Placement and Support (IPS) model. You will support staff development, maintain high

Key Responsibilities Provide day-to-day care and support to children and young people Promote emotional wellbeing, independence, and positive behaviour Work within regulated and unregulated settings in line with policies and safeguarding procedures Support young people with daily routines, educatio

With a strong focus on insight rather than pure reporting, this role offers the opportunity to take ownership, influence stakeholders, and make a visible impact across a growing ecommerce function. Identify opportunities to improve acquisition effici. We are a fast growing direct to consumer busines

Levington Court benefits from good local transport links, with bus services operating within easy reach of the scheme, offering convenient access to the town centre and surrounding areas. As an Orwell Team Leader, you will play a vital role in delivering outstanding care within our Extra Care servic

This role will play a key part in building out the credit risk modelling capability in the UK, with initial focus on IFRS 9 models and longer-term exposure to a broader range of credit models. Regulated under a banking licence, with an expanding credit risk and analytics capability. Part of a larger

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?. Victim Support is seeking a committed and

This is a fantastic opportunity to join a supportive and growing team where you will have the opportunity to progress and develop your skills within the Business. As a Helpdesk Team Leader, you will play a crucial role in supporting the day-to-day operations of the Facilities and Maintenance Helpdes

Assist residents with personal care, mobility, nutrition, and daily living activities. Carers & Support Workers – Care Homes & Supported Living Flexible Shifts | Competitive Pay | Weekly Pay We’re looking for compassionate and dedicated Carers and Support Workers to join our agency tea

This is a standout opportunity to take ownership of credit risk models within a growing UK credit function. While part of a larger international group, the UK business operates with the autonomy of a smaller organisation, offering both stability and agility. The credit function has been expanding ra

If you have experience within the automotive industry or have worked within a regulated, professional environment and currently works with suppliers, contracts, service reviews, coaching, 121's and driving a department forward. Key Responsibilities Lead, manage, and develop the Purchasing team,

As a Team Leader , you will be expected to undertake duties as part of the management team which include supporting the team with their responsibilities whilst working flexibly to respond to the needs of applicants referred to the project from our local authority. Annual leave increasing up to 30 da

Key responsibilities: Leading and managing a team of 5 Policy Planners Overseeing and progressing Local Plan work Supporting the wider Planning Policy function and strategic planning matters Providing leadership, guidance, and management support across the team Working closely with senior stakehold

Office-based initially, with hybrid working available after successful probation. This role is ideal for an experienced payroll professional who enjoys leading a team, maintaining high standards and delivering an excellent client-focused service. Support the team with payroll queries, calculations a

You will manage a team of operators, ensuring safe, efficient, and high-quality delivery of all production activities. Key Responsibilities of the Production Team Leader. We are seeking an experienced and motivated Team Leader to oversee a production operations team within an engineering environment

As the Housing Services Team Leader, you will lead and inspire a team of housing officers covering our General Needs and Independent Living properties, ensuring high-quality service delivery in line with Christian Action Housing's values and objectives. We also have a number of retirement schemes fo

Support ongoing site investment and continuous improvement projects aimed at enhancing manufacturing capability and reliability. With continued investment across the site, major improvement projects underway, and a strong focus on modern manufacturing technology, this role offers excellent long-term

Our support workers are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. This involves making sure they are up and ready for school, helping with homework, completing paperwork and planning activities. Our homes accommodate

With the support of the Head of People and Performance, you will lead a small team of staff to deliver high quality, holistic HR advice and support aligned to our core values, business needs and priorities in the areas of:. You will ensure that the HR service is highly responsive to current and futu

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognis

Vulnerabilities and risks within the community. This is a rewarding opportunity for individuals passionate about making a positive difference in the lives of vulnerable young people while benefiting from flexible agency work. Supporting young people with day-to-day routines and activities.

Key Responsibilities Deliver teaching, tutorials, and learner assessment (20 hours per week) Support curriculum planning, development, and delivery across carpentry programmes Lead on teaching, learning, and digital innovation within the department Mentor and support teaching staff, promoting best

This permanent position offers a blend of hands-on warehouse operations and system-driven inventory control and analysis. The successful candidate will play a key role in maintaining stock accuracy, supporting audits, and ensuring smooth warehouse operations through the effective use of. Strong atte

You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service. Annual leave increasing up to 30 days with length of service. This is not an exhaustive list of all the duties and responsibilities that may

Our team leaders are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Our homes accommodate young people with social, emotional and mental health needs, and our aim is to create the best possible outcome for the young peopl

Key Responsibilities Oversee general site upkeep including basic repairs, painting, plumbing issues, and contractor coordination Supervise the on-site Facilities team and allocate daily tasks Manage facilities requests and prioritise workloads across sites Act as the main point of contact for contr

Your primary responsibility will be to plan, supervise and execute daily electrical maintenance and improvement tasks ensuring they are completed on time to support asset reliability and use your skillset to respond to arising breakdowns. Role – Electrical Team Leader - Concast Salary - &poun

As a Senior Support Worker, you will lead a passionate and friendly team to support individuals with learning disabilities, physical disabilities, and additional mental health support needs to live exciting and independent lives. No two days will be the same as we support service users to follow the

Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career in a fun and social work environment. Currently, we have 30,000 new sales opportunities from our partners each month and we are looking f

Promote and uphold the companys values, behaviours and site standards. Assist with workforce planning to ensure appropriate staffing levels. You will play a key role in leading a production team, ensuring safe, efficient and high-quality output in a fast-paced FMCG environment.

SCR social care is committed to safeguarding and protecting the welfare of vulnerable adults / children as a priority. Experience working with Young People with Learning Difficulties or Emotional Behavioural Difficulties. Good written and verbal communication skills.

Key Responsibilities of the Manufacturing Team Leader Lead, motivate, and manage the performance of a postprocessing manufacturing team Allocate daily workloads and manage shift handovers Provide handson technical support where required Ensure adherence to SOPs, work instructions, and quality stand