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We have an excellent opportunity for a Service Desk Engineer to join a supportive IT team for a highly respected and well established educational organisation in Cambridgeshire, renowned for its outstanding facilities, collaborative culture, and strong investment in technology where your work will have a direct impact on both staff and students. You’ll benefit from a forward-thinking environment, exposure to modern technologies, and a strong focus on work-life balance. As a Service Desk Engineer, you will provide high-quality, customer-focused IT support across multiple sites, acting as the first point of contact for technical issues. Key Responsibilities • Deliver 1st line IT support across desktops, laptops, and mobile devices, • Act as the first point of contact for technical queries and incidents, • Install, configure, and support Microsoft 365 and Intune, • Manage users, permissions, and passwords via Active Directory, • Troubleshoot hardware, software, and basic network issues, • Support AV equipment including projectors and presentation systems, • Maintain accurate documentation (user guides, asset registers, procedures), • Assist with IT projects and continuous improvement initiatives, • Proactively identify and resolve recurring technical issues About You You will be a proactive and customer-focused IT professional with experience in a Service Desk / IT Support Engineer role. Skills & Experience • Experience in a Service Desk / IT Support role, • Strong knowledge of Windows OS and PC hardware, • Experience with Microsoft 365 and Intune, • Working knowledge of Active Directory, • Understanding of basic networking (connectivity, troubleshooting), • Experience supporting AV equipment (desirable), • Strong problem-solving and organisational skills, • Excellent communication and stakeholder engagement, • Ability to work independently and within a team, • Full driving licence / willingness to travel between local sites Why Apply? This is a fantastic opportunity to develop your technical skills within a modern, well-funded IT environment, gaining exposure to enterprise-level technologies while maintaining excellent work-life balance. If you’re a Service Desk Engineer looking to take the next step in your career, apply today.

Job Title: IT Support Job Type: Contract Duration: 6 Months Location: Cambridge, UK This role is working with a consumer electronics company. This role would begin as part time as 3/4 hours per day on-site, and then will be looking to go full time on-site around July time. Key Responsibilities: Set up and configure Windows laptops Troubleshoot proxy issues and manage rules via GUI Troubleshoot Windows, Outlook, and other common software Deliver induction sessions for new starters Manage assets via the Service Desk Portal Log and respond to incidents/requests using the IT Helpdesk platform Create and manage user accounts Administer security tools (e.g. NASCA, ESCORT) Write and maintain user-facing FAQ/How-To guides on Confluence Provide one-to-one support where necessary Investigate incidents proactively and resolve issues on affected systems Identify root causes of incidents and communicate updates to users Coordinate with the centre’s IT Engineer to test system changes Ensure sufficient IT stock is available to support the centre’s needs Skills and Experience: Experience with Windows and Linux operating systems Knowledge of Symantec Antivirus PC installation, setup, and troubleshooting Basic understanding of Active Directory Networking knowledge (TCP/IP, DHCP, DNS) Understanding of firewalls and proxy servers If you’re interested in learning more, please reach out to

2nd Line Service Desk Engineer (Field-Based) • Location: St Ives, Cambridgeshire (with UK-wide travel), • Salary: £35,000 - £40,000 + benefits We're now looking for a 2nd Line Service Desk Engineer who thrives on variety - someone equally comfortable resolving complex issues remotely and representing the company on-site across the UK. The Role This is not your typical desk-based 2nd Line role. • You'll act as a key escalation point for the Service Desk while also spending a significant amount of time in the field, delivering hands-on support, installations, and client-facing services., • Acting as an escalation point for 1st Line, resolving complex technical issues with precision and care, • Delivering remote and on-site support to clients across the UK, • Installing, configuring, and deploying IT equipment to high standards

Speedy are the UKs leading hire provider , offering one of the widest ranges of tools, specialist equipment, plant, and support services everything you need for every job. Location: Cambridge Working hours: 07:30 17:00 (42 hours per week) Based in the depot, our Hire Desk Controller plays a key role at the heart of our operations. Youll be right on the front line of sales and customer service, building strong relationships and making a real difference to our customers experience. From taking enquiries to arranging delivery and collection, youll coordinate the entire hire process, working closely with teams across the depot to ensure everything runs smoothly. What youll be doing day to day: Youll be mainly desk-based, collaborating with colleagues across departments. Youll regularly liaise with stock teams, drivers, and engineers to make sure customers get the equipment they need, when they need it with minimal delays and maximum satisfaction. What were looking for: Were looking for someone whos organised, proactive, and enjoys working with people. To succeed in this role, youll need: Strong organisational skills Excellent communication skills (both verbal and written) Adaptability and a flexible approach A genuine willingness to learn and develop A full driving licence Previous experience in the hire industry or a similar sales/operations role (desirable) A team-focused mindset, supporting our ESG Strategy Decade to Deliver What you can expect from us: Well give you all the support you need to thrive. From day one, youll benefit from on-the-job training, plus access to dedicated product and system training teams. Were passionate about helping our people grow, with tailored development programmes and real opportunities for progression many of our colleagues have advanced their careers within Speedy. Were also proud of our industry-leading Work Life Balance initiative , putting our people first by reducing core hours and offering more flexible ways of working. Were happy to discuss options like hybrid working, flexible start/finish times, shorter days, term-time hours, and job sharing. What we offer: 26 days holiday (plus bank holidays) Life assurance Pension scheme Canteen facilities 95% discount across the Speedy brand Training, development, and career progression opportunities Voluntary Health Cash Plan My Staff Shop discounts across a wide range of retailers Green Commute Initiative cycle to work scheme PAM Employee Assistance Programme (EAP) free, confidential support for wellbeing, legal, and financial matters We also offer a Career Line of Sight , giving you a clear understanding of how you can grow and progress within the Speedy Group. Additional information: We may close this vacancy early if we receive a high number of applications, so wed encourage you to apply as soon as possible. Some roles may require DBS, credit, or security checks. Speedy is an equal opportunity employer we celebrate diversity and are committed to creating an inclusive environment where everyone can do their best work. Learn more about our ESG governance here: All applicants must have the right to work in the UK at the start of employment.c272c101-f45c-4783-b4a0-50ad222b87c0

Recruitment Consultant - White Collar - Warm Desk Location: Cambridge - Hybrid - (3 days office based) Offering a base salary of 28K plus competitive commission structure Driving License Essential At Brook Street we are looking for an ambitious and sales-driven individual to join our successful team in Cambridge and hit the ground running. If you are a successful Recruitment Consultant or looking at the world of recruitment, then this is a superb opportunity for you to play a key role within an established business and build a long term career. We are proud to be Brook Street Committed to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for. Why join us? At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands. The role So, what will you be doing? Research, immerse in and become a true Subject Matter Expert in your vertical by developing a good understanding of the potential client base, their industry, what they do, their strategies, their work culture and environment, and how they currently recruit Using sales, business development, marketing, and networking techniques to position Brook Street as a supplier of choice within those organisations, winning new business and building your portfolio of clients to ensure a strong ongoing pipeline Developing multiple relationships within existing clients to ensure growth of opportunities and to ensure we're building strong and lasting relationships Using social media to conduct market research, identifying, engaging, and building relationships with potential employers and candidates Managing the end-to-end recruitment process including headhunting, cv database searching, screening, interviews, short-listing candidates and managing offers. About you What are we looking for? Previous recruitment experience is not essential, although sales experience is beneficial. Recruitment is all about people, so the ability to build strong and meaningful relationships is something you'll be passionate about. Every day is different, and you'll be responsible for your own desk, so you'll need a high level of drive and resilience, as well as the ability to adapt. A full driving licence and access to a car are essential for this role. So, what's in it for you? Generous and flexible company benefits. Work the ethical way - Join a business that has been named one of the world's most ethical for fifteen years running! Benefit from award winning learning and training. Gain access to hundreds of opportunities across ManpowerGroup each year. Work for a business that believes in work/life balance. Our Standards Clarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best. Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others. Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition About us: Your local recruitment experts We are one of the UK's leading trusted recruitment agencies, specialising in business professionals, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again. We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices

A healthcare organization is seeking a Service Desk Analyst to join their IT team in the United Kingdom. Strong experience in IT support, particularly within the NHS digital solutions and Microsoft platform, is essential. This role demands exceptional customer service skills and the ability to provi

They will champion a customer-led culture, working across IT to help embed and enhance the end-to-end customer experience and will monitor service delivery channels (human, digital, automated and self-service), resolving or escalating issues. The successful candidate will deliver a first-class custo

A financial services firm in Greater London is seeking a Junior Service Desk Analyst to provide first-line technical support. Ideal candidates will have foundational IT knowledge and possess strong communication skills, with a desire to learn and develop their technical expertise in a fast-paced env

A leading mobile industry association in Greater London seeks a Service Desk Analyst. The role requires a self-motivated individual with proven IT support experience, exceptional communication skills, and technical knowledge of laptops and mobile devices. As part of a global team, you'll manage firs

This is an exciting entry-level opportunity for individuals with a passion for computing, problem-solving, and a strong desire to build a career in IT. The Wren Insurance Association Limited (Wren), an insurance mutual that provides professional indemnity insurance to architectural practices operati

The college promotes equality and diversity within a welcoming community, with benefits including generous holidays and professional development opportunities. A leading sixth form college in the UK is looking for an IT Service Desk Analyst Apprentice to provide first-line technical support and assi

The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices. This position offers a salary of £35,000 and focuses on maintaining effective IT systems with minimal disruptions. Candidates should possess strong knowledge of Microsoft products, exp

A well-respected educational institution in Cambridgeshire seeks a Service Desk Engineer to join their supportive IT team. The role involves providing high-quality IT support across multiple sites, acting as the first point of contact for technical issues. The institution offers a modern IT environm

A managed services provider in the UK seeks an IT Service Desk professional. Responsibilities include performing backup checks, monitoring alerts, and maintaining customer interactions. The role requires a focus on customer service and the ability to work under pressure.

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team. The company offers a competitive compensation package, employee discounts, and wellness benefits. The role involves being the first point of contact for IT issu

A global manufacturer of advanced composites is seeking an IT Service Desk Technician based in Wollaston, England. In this role, you'll provide first and second-line support for IT incidents and service requests, ensuring smooth operations of systems. Key responsibilities include troubleshooting tec

Junior entry level 1st Line IT Service Desk Analyst. An established client of ours based in Essex are looking to hire a Junior 1st Line Service Desk Engineer. They are looking for someone who is reliable, has a great attitude and a passion for IT.

A recruitment agency is seeking a dedicated IT Service Desk professional in the United Kingdom. The ideal candidate should have proven IT support experience and strong knowledge of IT systems. This full-time role involves providing first-line support for IT-related issues, troubleshooting hardware a

A technology solutions provider is seeking an IT Service Desk Analyst in Horsham. This role involves supporting and maintaining IT infrastructure, working on new systems, and conducting security activities. The position offers a full-time contract with a competitive salary in an engaging work enviro

Familiarity with ITIL practices; ITIL Foundation certification required. A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis. Experience providing 1st and 2nd line IT Service Desk support in a professional environment.

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group. The role includes benefits such as a competitive salary, employer pension contributions, and opportunities for volunteering. The position reports to the

A leading recruitment agency is seeking an IT Service Desk Analyst located in Barrow-in-Furness. The successful candidate will have at least two years of experience in an IT service desk, providing 1st and 2nd line support. Opportunities for mentoring and team leadership are available, and excellent

A staffing agency is seeking a Service Desk Engineer for a 3 month contract in Central Birmingham. You will be part of a small IT team supporting approximately 2000 end-users across multiple sites. Responsibilities include providing technical support, handling service requests, and managing Active D

You will manage IT support tickets and assist with a range of technologies, ensuring high customer service levels. Ideal candidates should have ITIL certification, experience in service desk environments, and a customer-first mindset. A professional body in healthcare seeks a Service Desk Support Co

This role offers an exciting opportunity to be a vital part of a dynamic IT environment. Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.

Enjoy a dynamic work environment with opportunities for skill development and the ability to contribute to excellent customer experiences. A leading professional services firm is looking for a Junior Service Desk Analyst to provide first line technical support. In this role, you will assist end user

A global law firm is seeking an IT Service Desk Analyst to join their team in London. The role involves providing first-class IT support to colleagues internationally, working with various technologies including Microsoft 365 and legal applications. Competitive salary and remote working options are

Join a company with a culture of innovation and inclusivity while contributing to the future of the insurance industry. A dynamic insurance company in Greater London is seeking a dedicated IT Support Specialist to manage user support and office IT infrastructure. You will deliver helpdesk support, a

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Collaborate with vendors and mentor 1st and 2nd line colleagues; work closely with other technical specialists in the department. Company social events and competitions.

Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues. A leading technology provider in the financial services sector is seeking a Technical Support Specialist. You will communicate w

Additional benefits include private medical insurance, life assurance, and enhanced maternity and paternity leave. A leading cloud services provider is seeking a Service Desk Engineer to join their team in London. The role focuses on providing excellent customer service while troubleshooting and res

The position requires onsite work at the London office, offering a professional and collaborative environment with competitive benefits. The role focuses on managing IT incidents, providing exceptional technical support, and facilitating internal and external events with AV technology. Candidates sh

You will deliver high-quality customer and technical support, maintain IT documentation, and collaborate with global IT teams. A leading reproductive health organization based in London seeks an IT Support professional for a full-time role on a 12-month fixed-term contract.

To act as ambassadors for the Information Services department communicating effectively and clearly; in a polite and courteous manner, providing an excellent ‘front of house’ function for the department, always dealing with sensitive or confidential information appropriately. Act in an advisory

A managed service provider in Gloucester is seeking an IT Service Desk Engineer to join their high-performing IT team. Competitive salary offered at £25,000 annually, with additional benefits including a holiday allowance and company pension. This entry-level position involves providing O365 suppor

A diverse business community in Greater London is seeking a motivated Service Desk Analyst to provide IT support as the first point of contact. This position offers robust growth opportunities within a team-oriented environment. Candidates should have 1-2 years of experience, strong customer service

Candidates must have experience in IT support, familiarity with Microsoft 365 applications, and knowledge of ITIL practices. A London-based law firm is seeking an IT Service Desk Analyst to join their team on a permanent basis. This role involves contributing to service improvement initiatives and m

A technology firm in the United Kingdom is seeking an IT Client Service Desk Analyst to provide exceptional support to clients. The successful candidate will act as the first point of contact for client IT support, log and resolve incidents in ServiceNow, and offer guidance on technical issues. Stro

A forward-thinking IT services provider is seeking a University Placement Year - Service Desk Analyst starting Summer 2026. This role will immerse you in a dynamic service desk environment where you'll support IT operations and contribute to customer satisfaction. You'll gain valuable skills that ca

The role requires solid IT support experience, excellent communication skills, and the ability to work effectively within a team. A global telecommunications association in London is seeking a Service Desk Analyst. You will deliver first-line support using ServiceNow and handle IT issues for interna

A leading law firm in Greater London is seeking a motivated Service Desk Analyst to provide IT support to colleagues. Candidates should have prior Service Desk experience, strong customer service skills, and a keen interest in technology. The firm promotes flexible and hybrid working, ensuring a sup

The IT Service Desk Engineer provides 1st and 2nd support across our fashion retail operations covering HQ, stores, eCommerce, and distribution centers. Assist with store openings/moves/upgrades, cabling basics, hardware swaps, and on‑site vendor coordination. However, if we think that your skills

If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst. As an IT Support Engineer / 1st Line Technical Supp

Join a dedicated law enforcement organization committed to protecting people and keeping communities safe by preventing crime, responding to incidents, investigating offences, engaging with local residents, and working collaboratively with partners to build trust, reduce harm, and ensure fairness an

Excellent growth opportunities: As part of our team, you will have access to a wealth of career advancement opportunities within both the IT service desk team and the broader company. We are seeking a highly motivated and customer-centric individual to join our dynamic team as a 1st Line IT Service

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service. The position offers generous time off, opportunities for continuou

A leading recruitment firm is seeking ambitious 1st and 2nd Line Engineers in West Midlands, UK. The company emphasizes structured development plans and funded certifications, making this an excellent opportunity for long-term career growth.