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A well-established IT service provider in the Northwest is seeking a 2nd Line Support Engineer to join their team.This non-desk role involves fieldwork at client sites, primarily in the education sector, and offers the opportunity to work with cutting-edge Microsoft technologies.The ideal candidate

Internal Sales Account Manager Are you currently working in an electrical wholesaler, cable distributor or similar B2B trade environment and ready to move into a role where relationships, service, and account growth are genuinely valued? An exciting opportunity has arisen for an Internal Sales Account Manager to join a fast-growing electrical cable business at their Head Office in Bolton. This is a desk-based role focused on developing existing B2B accounts, increasing spend, and becoming a trusted point of contact for customers across the North West and beyond. If you're used to dealing with contractors, installers, resellers, or trade customers and you understand quoting, margin, repeat orders, and service levels this role will feel very familiar. The Role You'll be responsible for managing and growing a portfolio of existing customers, handling enquiries, and proactively identifying opportunities to increase account value. Key responsibilities include: Managing day-to-day relationships with existing B2B customers using CRM data Proactively calling customers to identify up-sell and cross-sell opportunities Handling inbound enquiries and converting them into orders and long-term accounts Producing quotes, negotiating pricing, and protecting margin Building a strong pipeline of short- and long-term opportunities Ensuring all customer activity, quotes, and opportunities are accurately logged on the CRM Delivering high levels of customer service to drive repeat business and loyalty Working to agreed KPIs, call volumes, sales targets, and GP objectives Objection handling, closing sales, and developing long-term professional relationships About You This role will suit someone already working within electrical wholesale or cable distribution, or a closely related B2B sales environment. You'll ideally have: 2+ years' experience in internal sales, trade counter, account management, or B2B sales Experience selling electrical, cable, or related technical products is desirable yet not essential Strong commercial awareness with experience negotiating pricing and working to targets Confidence speaking with decision makers and trade customers Full sales cycle experience, from enquiry to close and ongoing account management Strong IT skills (CRM, email, Excel, Word) Excellent communication skills, both verbal and written A proactive, organised, and relationship-led approach to sales What's On Offer £30,000 - £35,000 basic salary (depending on experience) Bonus scheme linked to performance Approx £4-5k per annum Monday - Friday 25 days holiday + bank holidays Pension scheme Regular company socials Free on-site parking Clear career progression within a growing business TPBN1_UKTJ

Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen. Building on our proud heritage, we have ambition to become the global leader

The organization is committed to equality and diversity in its hiring practices. A renowned camping organization in the United Kingdom is seeking a Service Desk Analyst to join their Technology & Change team. The ideal candidate will have relevant experience in IT support and ITIL certification.

A leading global FinTech firm is seeking an ambitious Graduate Service Desk Analyst for a defined, entry-level contract. This role provides essential support to the Service Desk team, ensuring the accuracy of asset management and responding to business operational queries. This position is perfect f

This role is ideal for someone with at least 1 year of experience in a Service Desk or IT support environment, who is passionate about delivering excellent customer service and resolving technical issues efficiently. Follow IT Service Desk processes, including prioritisation, SLAs, and incident mana

We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well‑being initiatives. We are a ‘digital‑first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team member

IT Service Desk / Desktop Support / Technical Support. Follow IT security policies and best practices. Ability to work onsite and provide hands-on support.

Responsible for call answering on the IT Service Desk, monitoring the IT Service Desk email inboxes, recording all Incidents and Requests with the appropriate information, prioritisation and classification, and updating incident data. The IT Service Desk Analyst is responsible for responding to inci

A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst. Candidates should have strong communication skills, experience in IT support, and familiarity with IT systems. The role involves responding to IT incidents, providing exceptional customer s

A leading financial information and technology company seeks an IT Service Desk Analyst in London. The role involves delivering 1st line support across various devices and ensuring employee productivity by managing technical service requests. Fantastic opportunity to work in a fast-paced environment

The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi‑task and remain calm under pressure. The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Ser

Log and action all activity within the CRM system following established Service Desk procedures. Answer incoming calls to the Service Desk, logging and actioning in CRM following established Service Desk procedures. To deliver 2nd line technical support in a service desk environment supporting multi

A leading technology company is seeking an IT Service Desk Apprentice to provide remote and in-person IT support. This role involves training in problem-solving, customer service, and IT maintenance. This apprenticeship lasts 24 months with a starting salary of £17,500, and potential for a full-tim

The Employee Technology Support (ETS) team is seeking a Service Desk Analyst to deliver high quality 1st line support across Windows, Mac OS, desktops, laptops and mobile devices. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or ca

A leading fashion retailer is looking for an IT Service Desk Engineer to provide 1st and 2nd line support across various operations, including HQ, stores, and eCommerce. The ideal candidate should have experience in L1/L2 support, familiarity with retail systems, and strong troubleshooting skills. R

Our customer service is critical to our users and the services we provide; having a flair for customer service is an important trait to be successful in the role. We are looking for candidates with the right attitude, commitment, and desire to learn. Telent is a leading technology company and specia

Are you ready to embark on an exhilarating journey the heart of Technology and Cyber Security support? At Air IT, we’re not just excited about the future – we’re shaping it. Join Air IT as a 1st Line Service Desk Engineer!. We celebrate diversity and are committed to equal opportunities for al

Duties and Responsibilities of our 3rd Line IT Service Desk Engineer:. Are you an experienced IT professional looking for your next challenge We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. Through comprehensive offerings, bro

A financial services company in Surrey is seeking a 2nd Line IT Service Desk Engineer to support end users effectively. Must have a strong background in IT support, including experience with desktop and server systems, and exceptional communication skills. Benefits include 22 days holiday, a pension

This full-time position offers competitive compensation and generous benefits, including flexible working arrangements and extensive professional development opportunities. The successful candidate will work within a dynamic team to ensure a high level of customer service and tackle technical challe

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations. This position is full-time with a dynamic team focused on innovation and customer satisfaction. The ideal candidate has ex

A leading housing organization seeks a Senior Service Desk Analyst to join their team. This hybrid role involves providing technical support and leading projects within Data, Digital, and Technology teams. Candidates must possess excellent customer service skills and in-depth knowledge of Microsoft

Duties and Responsibilities of Our Client’s 3rd Line IT Service Desk Engineer:. Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Partnership-fo

We’re seeking a skilled, customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services company. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. IT Service Desk or

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team. The ideal candidate will contribute to creating safer neighborhoods while maintaining professionalism and integrity. The salary range offered is competitive, ensuring that candidates

A leading media company is seeking an IT Service Desk professional to manage service issues and assist internal customers from their London Paddington office. Candidates should possess excellent communication and customer service skills, as well as experience with Google Workspace and Office 365. Th

At World Kinect, our IT Service Desk Analysts are the frontline heroes of our global tech support team—empowering employees across continents with seamless IT experiences. Please note that by submitting an employment application you consent to World Fuel Services processing your information for th

A prestigious international law firm in Central London is seeking a Technical Support Specialist to join its IT team. This role promises a dynamic work environment with opportunities for training and professional development. Ideal candidates will have strong knowledge of MS Office 365, proven Helpd

The post holder will provide 1st level IT support services as part of the IT Service Desk for all IT Requests / Incidents whilst assisting and supporting the 2nd/3rd level engineers, for IT Service Management, empowering technology and process to ensure the users have the best possible experience an

This is a key leadership role with responsibility for leading and developing a team of 10 support engineers, improving service efficiency, and delivering high-quality technical support to a wide range of SME clients. You will also liaise closely with the Project Engineering team to maintain alignmen

Albans, United Kingdom, is seeking an IT Service Desk Support to provide technical support for end-users. Skechers offers a competitive salary and benefits, alongside opportunities for career growth. The role involves collaborating with the USA team, tracking IT issues, and ensuring timely resolutio

Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software. A prominent recruitment agency is seeking an IT Service Desk Analyst to join a law firm in London on a full-time basis. This role is classified as mid

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients. The company offers competitive salaries, hybrid work options, and robust professional development opportunities.

A well-established financial services company is looking for an IT Service Desk Analyst to provide essential technical support. This position offers a hybrid working model and a comprehensive benefits package. In this role, you will deliver 1st line support and assist with more complex issues.

Are you an ambitious Service Desk Analyst looking to accelerate your technical career in enterprise backup and data protection? This fully remote Service Desk Analyst opportunity offers hands‑on exposure to cutting‑edge backup and DR technologies, structured progression, and significant investme

A growing IT Managed Service Provider in the UK is seeking an IT Service Desk Engineer to provide high-quality 1st and 2nd Line support. The role requires previous experience in IT support, strong customer service skills, and knowledge of modern technologies like Microsoft 365. The company offers a

Our customer service is critical to our users and the services we provide and having a flare for customer service is an important trait to be successful in the role. The additional benefits with this role:. We are looking for candidates with the right attitude, commitment, and desire to learn.

Helping staff with everyday IT issues (like login problems or broken kit). Build your confidence dealing with users IT issues. Learn how a service desk operates day‑to‑day.

A leading financial services provider is seeking a Senior IT Service Desk Engineer for their London office. The position offers a salary between £37,000 and £41,000 per annum with opportunities for professional growth and development in a modern team-focused environment. The ideal candidate will h

A global energy and logistics company in London is seeking an IT Service Desk Analyst who is bilingual in French and English. Required qualifications include 4+ years of IT support experience and proficiency in essential tools like Windows and Office 365.

A financial services provider based in London seeks an experienced IT Support professional to be the onsite contact for technical issues. This position emphasizes hands-on support and clear communication, contributing to a collaborative team environment. The company values diversity and encourages a

This role entails providing comprehensive IT support, managing incidents, and ensuring excellent service to users. The ideal candidate will have experience in IT support, a knowledge of ITIL concepts, and strong communication skills to assist users effectively. A leading healthcare provider is looki

A leading utility company in the United Kingdom is looking for three Service Desk Analysts to provide seamless IT support. Candidates should have experience in a service desk environment, strong communication skills, and knowledge of Windows OS, Active Directory, and Office 365. A collaborative and

A leading educational institution in the UK is seeking an IT Service Manager to lead its Technology team based in Reading, with flexible working options. Join us to enhance the digital experience for our community while enjoying a supportive work environment with benefits including flexible working

The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills

We are recruiting for a key position in our Global IT service desk team. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, p

A leading IT services provider in Greater London seeks a motivated Junior Service Desk Engineer to provide first-line technical support. This onsite role requires 1–2 years of experience, strong troubleshooting skills, and excellent communication abilities. The successful candidate will be respons