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Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen. Building on our proud heritage, we have ambition to become the global leader

A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst. Candidates should have strong communication skills, experience in IT support, and familiarity with IT systems. The role involves responding to IT incidents, providing exceptional customer s

Are you ready to embark on an exhilarating journey the heart of Technology and Cyber Security support? At Air IT, we’re not just excited about the future – we’re shaping it. Join Air IT as a 1st Line Service Desk Engineer!. We celebrate diversity and are committed to equal opportunities for al

A leading global FinTech firm is seeking an ambitious Graduate Service Desk Analyst for a defined, entry-level contract. This role provides essential support to the Service Desk team, ensuring the accuracy of asset management and responding to business operational queries. This position is perfect f

Responsible for call answering on the IT Service Desk, monitoring the IT Service Desk email inboxes, recording all Incidents and Requests with the appropriate information, prioritisation and classification, and updating incident data. The IT Service Desk Analyst is responsible for responding to inci

A leading fashion retailer is looking for an IT Service Desk Engineer to provide 1st and 2nd line support across various operations, including HQ, stores, and eCommerce. The ideal candidate should have experience in L1/L2 support, familiarity with retail systems, and strong troubleshooting skills. R

Log and action all activity within the CRM system following established Service Desk procedures. Answer incoming calls to the Service Desk, logging and actioning in CRM following established Service Desk procedures. To deliver 2nd line technical support in a service desk environment supporting multi

A leading technology company is seeking an IT Service Desk Apprentice to provide remote and in-person IT support. This role involves training in problem-solving, customer service, and IT maintenance. This apprenticeship lasts 24 months with a starting salary of £17,500, and potential for a full-tim

This role is ideal for someone with at least 1 year of experience in a Service Desk or IT support environment, who is passionate about delivering excellent customer service and resolving technical issues efficiently. Follow IT Service Desk processes, including prioritisation, SLAs, and incident mana

Our customer service is critical to our users and the services we provide; having a flair for customer service is an important trait to be successful in the role. We are looking for candidates with the right attitude, commitment, and desire to learn. Telent is a leading technology company and specia

The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi‑task and remain calm under pressure. The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Ser

The Employee Technology Support (ETS) team is seeking a Service Desk Analyst to deliver high quality 1st line support across Windows, Mac OS, desktops, laptops and mobile devices. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or ca

The organization is committed to equality and diversity in its hiring practices. A renowned camping organization in the United Kingdom is seeking a Service Desk Analyst to join their Technology & Change team. The ideal candidate will have relevant experience in IT support and ITIL certification.

We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well‑being initiatives. We are a ‘digital‑first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team member

IT Service Desk / Desktop Support / Technical Support. Follow IT security policies and best practices. Ability to work onsite and provide hands-on support.

A leading financial information and technology company seeks an IT Service Desk Analyst in London. The role involves delivering 1st line support across various devices and ensuring employee productivity by managing technical service requests. Fantastic opportunity to work in a fast-paced environment

A financial services company in Surrey is seeking a 2nd Line IT Service Desk Engineer to support end users effectively. Must have a strong background in IT support, including experience with desktop and server systems, and exceptional communication skills. Benefits include 22 days holiday, a pension

This is a key leadership role with responsibility for leading and developing a team of 10 support engineers, improving service efficiency, and delivering high-quality technical support to a wide range of SME clients. Technical Support Team Leader - MSP, ITIL, Service Desk Management. Build a positiv

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team. The ideal candidate will contribute to creating safer neighborhoods while maintaining professionalism and integrity. The salary range offered is competitive, ensuring that candidates

A leading housing organization seeks a Senior Service Desk Analyst to join their team. This hybrid role involves providing technical support and leading projects within Data, Digital, and Technology teams. This position offers a salary range of £36,469 to £50,145 per annum and flexible working opt

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Duties and Responsibilities of Our Client’s 3rd Line IT Service Desk Engineer:. Through compre

A prominent recruitment agency is seeking an IT Service Desk Analyst to join a law firm in London on a full-time basis. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software. This role is classified as mid

Albans, United Kingdom, is seeking an IT Service Desk Support to provide technical support for end-users. Skechers offers a competitive salary and benefits, alongside opportunities for career growth. The role involves collaborating with the USA team, tracking IT issues, and ensuring timely resolutio

Are you an ambitious Service Desk Analyst looking to accelerate your technical career in enterprise backup and data protection? This fully remote Service Desk Analyst opportunity offers hands‑on exposure to cutting‑edge backup and DR technologies, structured progression, and significant investme

The post holder will provide 1st level IT support services as part of the IT Service Desk for all IT Requests / Incidents whilst assisting and supporting the 2nd/3rd level engineers, for IT Service Management, empowering technology and process to ensure the users have the best possible experience an

A prestigious international law firm in Central London is seeking a Technical Support Specialist to join its IT team. This role promises a dynamic work environment with opportunities for training and professional development. Ideal candidates will have strong knowledge of MS Office 365, proven Helpd

Our customer service is critical to our users and the services we provide and having a flare for customer service is an important trait to be successful in the role. We are looking for candidates with the right attitude, commitment, and desire to learn. We rely on our Early Careers Talent to become

A growing IT Managed Service Provider in the UK is seeking an IT Service Desk Engineer to provide high-quality 1st and 2nd Line support. The role requires previous experience in IT support, strong customer service skills, and knowledge of modern technologies like Microsoft 365. The company offers a

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients. The company offers competitive salaries, hybrid work options, and robust professional development opportunities.

Are you an experienced IT professional looking for your next challenge We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. Duties and Responsibilities of our 3rd Line IT Service Desk Engineer:. Partnership-focused with a deep and

At World Kinect, our IT Service Desk Analysts are the frontline heroes of our global tech support team—empowering employees across continents with seamless IT experiences. Please note that by submitting an employment application you consent to World Fuel Services processing your information for th

A leading media company is seeking an IT Service Desk professional to manage service issues and assist internal customers from their London Paddington office. Candidates should possess excellent communication and customer service skills, as well as experience with Google Workspace and Office 365. Th

A well-established financial services company is looking for an IT Service Desk Analyst to provide essential technical support. This position offers a hybrid working model and a comprehensive benefits package. In this role, you will deliver 1st line support and assist with more complex issues.

This full-time position offers competitive compensation and generous benefits, including flexible working arrangements and extensive professional development opportunities. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successfu

We’re seeking a skilled, customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services company. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. Familiarity with vu

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations. This position is full-time with a dynamic team focused on innovation and customer satisfaction. The ideal candidate has ex

A market-leading financial services company in the UK is seeking an IT Service Desk Analyst to provide 1st and 2nd line IT support. The ideal candidate will have strong customer service skills, experience with relevant IT tools, and an ITIL Foundation qualification. Join a supportive workplace that

Provide comprehensive helpdesk support, assisting colleagues with troubleshooting IT issues and resolving technical problems. The ability to effectively manage workload, prioritise tasks based on urgency and importance, and consistently deliver results within deadlines. Support audits by providing r

Benefits include extensive holiday, learning and development opportunities, and a supportive environment committed to personal growth. A technology services organization is seeking an energetic IT Support professional to join their team in Greater London. The role offers flexibility, with a hybrid w

You will be fully backed by the wider IT service desk and technology team. Strong problem-solving skills with the ability to learn new technologies. Working knowledge of M365, Windows, Intune, Active Directory, remote support tools and ITSM systems such as ServiceNow.

A dynamic IT service provider in London is seeking a proactive 1st Line IT Service Desk Engineer to join their team. This hybrid role involves being the first point of contact for IT issues, delivering exceptional customer service, and collaborating with team members. This is an exciting opportunity

Southern Water is committed to diversity and offers benefits such as performance-related bonuses and flexible working options. A leading water management company in Worthing is looking for a Service Desk Analyst to join their high-performing team. The role involves providing first-line technical sup

A higher education institution in Greater London is looking for a Service Desk Analyst to provide high-quality IT support for students, staff, and visitors. The successful candidate will engage with both face-to-face and digital support channels, ensuring the effective resolution of IT incidents and

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. The position supports hybrid working, offers generous leave, ongoing training, and various employee benefits, fostering a collaborative and inclusive culture. Responsib

Candidates should have proven experience in service-led environments, strong troubleshooting skills, and familiarity with ITSM systems. A leading football club in England is looking for a 2nd Line Service Desk Engineer to provide advanced technical support within their Technology Department. This po

A global investment organisation seeks a Service Desk Analyst to provide first- and second-line support across multiple regions. This role involves handling technical issues, owning incidents from diagnosis to resolution, and contributing to project documentation and IT service improvements. Ideal c