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Familiarity with ITIL practices; ITIL Foundation certification required. A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst - Permanent - London - £49,000 per annum.

A global law firm is seeking an IT Service Desk Analyst to join their team in London. The role involves providing first-class IT support to colleagues internationally, working with various technologies including Microsoft 365 and legal applications. Competitive salary and remote working options are

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Collaborate with vendors and mentor 1st and 2nd line colleagues; work closely with other technical specialists in the department. Work on incidents and service requests.

Junior entry level 1st Line IT Service Desk Analyst. An established client of ours based in Essex are looking to hire a Junior 1st Line Service Desk Engineer. They are looking for someone who is reliable, has a great attitude and a passion for IT.

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team. The company offers a competitive compensation package, employee discounts, and wellness benefits. Candidates should have a degree in a relevant discipline or 5+

A leading recruitment agency is seeking an IT Service Desk Analyst located in Barrow-in-Furness. The successful candidate will have at least two years of experience in an IT service desk, providing 1st and 2nd line support. Opportunities for mentoring and team leadership are available, and excellent

This position involves providing IT support across hardware and software systems, managing issues, and collaborating with internal IT teams. Candidates should possess relevant IT certifications and experience with ITSM systems. Context Recruitment is seeking a proactive Service Desk Engineer for a p

This role offers an exciting opportunity to be a vital part of a dynamic IT environment. Our client is seeking a dedicated IT Service Desk professional to join their team. Ability to work effectively under pressure and manage multiple priorities.

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group. The role includes benefits such as a competitive salary, employer pension contributions, and opportunities for volunteering. The position reports to the

A staffing agency is seeking a Service Desk Engineer for a 3 month contract in Central Birmingham. You will be part of a small IT team supporting approximately 2000 end-users across multiple sites. Responsibilities include providing technical support, handling service requests, and managing Active D

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

The position offers a full-time contract with a competitive salary in an engaging work environment. A technology solutions provider is seeking an IT Service Desk Analyst in Horsham. This role involves supporting and maintaining IT infrastructure, working on new systems, and conducting security activ

Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues. You will communicate with clients via phone and email, ensuring timely resolution of incidents. A competitive compensation packa

A recruitment agency is seeking a dedicated IT Service Desk professional in the United Kingdom. This full-time role involves providing first-line support for IT-related issues, troubleshooting hardware and software problems, and ensuring a seamless IT experience across the organization. The ideal ca

A leading IT services provider in the UK is seeking a personable Service Desk Analyst to join their Support Desk team. The ideal candidate will have a friendly demeanor and experience in IT support, ideally within the hospitality or retail sectors. This role involves diagnosing customer IT issues, m

As a 2nd Line Service Desk Engineer, you will be a key member of the Service Desk, taking ownership of a wide range of technical issues—from straightforward service requests through to complex troubleshooting and resolution. ITIL Foundation (or strong practical familiarity with ITIL processes). Sy

Other IT related functions and projects as requested that are not limited to daily support. Solid self‑starter with the ability to work in a team environment. Excellent customer service, including empathic listening skills.

The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks. A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. You will oversee operations, drive

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

A major insurance firm in the UK seeks a Junior IT Service Desk Trainee to provide essential IT support across various global offices. This entry-level position offers comprehensive training and valuable experience in technical support roles. The position features a hybrid working model, fostering c

Experience with Sophos Endpoint Protection, XG Firewall, Mobile Control, Arcserve Backup & UDP, Oracle Databases, Client to Site VPNs, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, Mimecast. Conduct cyber and information security activities in line with our ISO27001 certified

Responsibilities include delivering IT services on a rotating shift schedule, troubleshooting IT-related issues, and maintaining effective communication with users. A leading global IT service provider is looking for a Service Desk, Request Management Analyst to provide technical support for users.

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

A leading financial information services provider in London seeks a Service Desk Technician to manage IT incidents and requests. The position offers a hybrid work environment, continuous learning opportunities, and comprehensive health benefits. Candidates should have over 2 years of experience in I

This position involves managing incidents and service requests with a focus on customer satisfaction. A technology service provider in the UK is seeking an experienced professional for the Service Desk role. The ideal candidate will have ITIL knowledge, technical troubleshooting skills, and a passio

The position offers a structured hybrid working pattern of three days on-site and two days remote. Ideal for someone wishing to build a career in IT within a collaborative environment. A leading electrical wholesaler in the UK seeks an IT Support professional to join their team in Durham.

IT Service Desk Engineer page is loaded## IT Service Desk Engineerlocations: Link Theory UK Ltd London Showroomtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R00000004169713The CompanyAt Theory, we create clothes that matter that empower and improve the way we live throu

Experience in a service desk, help desk, or IT support environment. This role is suited to someone who enjoys solving problems, takes responsibility, and wants to build a career in IT. Technically literate with a genuine curiosity about how systems and applications work.

The role involves overseeing the Service Desk ITSM service, managing a team, and collaborating with suppliers for hardware and software solutions. The position includes various employee benefits and continuous training opportunities. IT Support team across UK locations, ensuring seamless member expe

A managed services provider is looking for an experienced IT Support Engineer / 1st Line Technical Support Service Desk Analyst to join their office-based team in Bristol. The position offers competitive salary, benefits, and clear opportunities for career progression. This role requires proficiency

Aston Martin Lagonda Limited in Gaydon, Warwickshire is searching for an entry-level Service Desk Analyst to provide first-line technical support. This role offers opportunities for skill development and progression within the IT department, emphasizing a supportive and diverse work environment. Suc

If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst. We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering

Previous service or support desk experience (either within an IT or Customer Service environment). We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high‑quality tools. Excellent i

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imaging hardware, swapping devices, and counting IT hardware inventory. Work with the broader IT tea

A leading recruitment agency is seeking an experienced Desktop Engineer for a Further Education College in West Yorkshire. This full-time permanent role involves providing first point of contact technical support to staff and students, managing small IT projects, and maintaining IT equipment. This r

A leading software company in Telford seeks a Service Desk Engineer to provide IT support and helpdesk services. Ideal candidates will have customer service skills and a keen interest in IT. Full training is provided, and applicants can expect a supportive team environment and opportunities for care

This crucial role involves ensuring the smooth operation of IT services and delivering high-quality support to users. The ideal candidate has over 3 years of experience in end-user technical support across MAC and Windows environments, excels in customer service, and is familiar with desktop imaging

A leading fashion retail brand is looking for an IT Service Desk Engineer to provide essential 1st and 2nd level support for retail operations.

Ability to troubleshoot and provide Tier 1 support for market‑leading laptops, mobile device platforms, and their peripherals; basic support of wired and Wi‑Fi networks; strong problem‑solving and communication skills that support working with people of different cultural backgrounds, languag

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations. This position is full-time with a dynamic team focused on innovation and customer satisfaction. The ideal candidate has ex

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team. The ideal candidate will contribute to creating safer neighborhoods while maintaining professionalism and integrity. The salary range offered is competitive, ensuring that candidates

Join Astreya in delivering excellent customer service and building relationships while working within a dynamic team environment. Astreya is seeking a Service Desk Specialist I in Greater London to support key clients by troubleshooting hardware and software issues. Responsibilities include maintain

Accurately log all IT Service Desk interactions through IT Service Desk software and processes. It is within walking distance from the beautiful green spaces of Bromley Park and the vibrant high‑street that offers great shopping opportunities and with a wide range of restaurants. Assist in the est

CANCER RESEARCH UK is seeking a Customer Service Desk Support professional in Stratford, London, offering a salary of £29,000 - £32,000. Candidates should possess experience in IT or customer service, excellent communication skills, and a proactive approach to problem-solving. The position include

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients. The company offers competitive salaries, hybrid work options, and robust professional development opportunities.

This full-time position offers competitive compensation and generous benefits, including flexible working arrangements and extensive professional development opportunities. A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. Th

Investigo is recruiting IT Service Desk Analysts (Tier 1 & Tier 2) for a contract opportunity in York. In this role, you will be the first point of contact for IT incidents and requests, providing high-level support within a busy IT environment. Required skills include experience in Service Desk rol

A leading UK law firm is seeking a motivated Service Desk Analyst to join its IT team. The firm offers a hybrid working model, progressive benefits, and a commitment to diversity and inclusion. The role involves being the first point of contact for IT support, assisting colleagues with requests and