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Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Full Stack Java Developer. Duration: 4 months Location: UK, hybrid working TBC IR35: Outside IR35, pending final determiantion Start: End of June All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps • head to app.gigged.ai and create a free talent profile, • once signed in, follow this link to the project - _, • you will now see a 'submit proposal' button, • please fill this in (intro, relevant experience, and attach CV to this) Context The client operates a structured IT function aligned to ITIL principles, with established governance including CAB, release control, and security/compliance aligned to ISO standards. Significant progress has been made in governance, incident management, and security. The objective now is to evolve to a fully integrated, scalable, and measurable operating model. While core controls exist, there is inconsistency across end-to-end processes, particularly in demand management, execution discipline, and release management, resulting in variability in delivery quality, efficiency, and auditability.. Objective Technical Improvement Consultant needed to support the below: • End-to-end process integration across demand to delivery, • Improved execution discipline and governance adherence, • Reduction in operational overhead and manual activity, • Establishment of a standardised and scalable release management framework Scope of Work (High-Level Focus Areas) Release Management Review & Improvement • Assess current release processes (CAB, approvals, deployments, communication), • Define an end-to-end release lifecycle model, • Standardise release types (standard / normal / emergency), • Introduce clear release readiness criteria and approval controls, • Align release processes with CI/CD pipelines and change management, • Define release cadence and governance model, • Implement post-release validation and feedback loops, • Establish release metrics Operating Model & Process Integration • Define end-to-end lifecycle (demand → build → test → deploy → support), • Establish clear handoffs and ownership between IT, Product, and QA, • Remove siloed or disconnected processes, • Introduce entry/exit criteria and governance controls Demand & Intake Management • Design a single front door for all IT work, • Define categorisation model (BAU / Change / Project), • Implement prioritisation framework (risk, value, effort), • Establish approval gating before work begins Execution & Tooling Alignment • Align process with tooling (Service Desk, CI/CD, identity platforms), • Eliminate off-process and manual activities (e.g. email-driven changes), • Define minimum execution standards (change records, test evidence, approvals) Metrics & Performance Framework • Define and implement key performance measures

About Kompetenza - Sponsorship Available - Option to move to move to Dubai if outside of UAE Kompetenza part of the MaxAccelerate Technology Group is a Salesforce partner specializing in CRM solutions, FlexTeam Pods, and digital transformation services. Our FlexTeam Pods service helps clients scale their Salesforce and CRM teams efficiently, reducing hiring costs while maintaining high-quality delivery. We work with businesses globally to provide on-demand, expert Salesforce and CRM consultants tailored to their project needs. Role Overview We are looking for a Business Developer with a background in I.T. technical sales or recruitment, particularly within the Salesforce or CRM ecosystem. This role is ideal for someone who has built a recruitment desk from scratch and now wants to transition into a business development role in IT services. The ideal candidate will have an existing network of customers in Salesforce or other CRM platforms, coupled with experience in contract or technical recruitment. They will be responsible for generating leads, building relationships, and selling Kompetenza’s FlexTeam Pods service to clients who need expert Salesforce and CRM consultants. Key Responsibilities 1. Business Development & Sales Strategy • Build and develop a pipeline of new business opportunities within the Salesforce and CRM ecosystem., • Identify and target enterprise clients, consulting firms, and system integrators that require Salesforce/CRM consultants., • Drive end-to-end sales processes, from lead generation and qualification to contract negotiation and closure., • Develop and execute sales strategies to expand Kompetenza’s FlexTeam Pods service offering., • service offering., • 2. Client & Network Engagement, • Leverage existing customer relationships within Salesforce, CRM, and IT services to generate business opportunities., • Develop relationships with CTOs, CIOs, Heads of CRM, and Talent Acquisition teams at target companies., • Attend Salesforce and CRM-related industry events, networking groups, and meetups to expand market presence., • Build long-term strategic partnerships with key clients and industry influencers., • 3. Transitioning from Recruitment to Tech Sales, • Use experience in contract/technical recruitment to sell IT consulting and staffing solutions., • Apply knowledge of talent acquisition, staffing models, and recruitment sales cycles to generate revenue., • Educate clients on the benefits of FlexTeam Pods, helping them scale their Salesforce and CRM projects without the complexity of traditional hiring., • 4. Sales & Account Management, • Work closely with the delivery and recruitment teams to ensure successful project staffing and client satisfaction., • Manage existing accounts and look for opportunities to expand revenue through additional FlexTeam Pods placements., • Provide ongoing support to clients, ensuring long-term partnerships and continued business growth., • 5. Market Intelligence & Strategic Input, • Stay updated on Salesforce, CRM, and IT services market trends., • Gather insights from the market to improve sales strategies and service offerings., • Contribute to the evolution of Kompetenza’s business development strategy based on client feedback and industry shifts., • Key Requirements, • Must-Have Skills & Experience, • ✔ 3+ years of experience in I.T. technical sales or recruitment (preferably within Salesforce or CRM consulting). ✔ Proven ability to build a recruitment desk or sales pipeline from scratch. ✔ Experience in contract or technical recruitment within CRM, ERP, or IT services. ✔ Existing network of Salesforce or CRM customers is a significant advantage. ✔ Ability to transition from recruitment to business development in IT services. ✔ Strong understanding of Salesforce, CRM platforms, or enterprise SaaS solutions. ✔ Experience with B2B sales, solution selling, and IT consulting services. • Soft Skills & Personality Traits, • ✔ Hunter mentality – self-starter who can drive sales independently. ✔ Relationship builder – strong ability to network and create long-term client relationships. ✔ Strategic thinker – ability to position Kompetenza’s FlexTeam Pods as a cost-saving and efficient alternative to traditional hiring. ✔ Excellent communication & negotiation skills – confident in speaking with C-level executives and decision-makers. ✔ Ambitious and growth-focused – looking to transition from recruitment to a high-value IT business development role. • Why Join Kompetenza?, • ✅ Transition from recruitment to IT business development – grow your career in high-value IT sales. ✅ Join a leading Salesforce partner with a unique FlexTeam Pods solution that’s in high demand. ✅ High earning potential – competitive salary with commission-based incentives. ✅ Global exposure – work with enterprise clients across the UAE, UK, EU, and the US. ✅ Remote-friendly work environment – flexible working location and schedule.

As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. TXP are recruiting for a customer focused Service Desk Analyst who is Midlands based, to start on the 22nd September. This will include; Loggi

IT Support (EPOS Systems) Bolton £32,000 - £35,000 + Bonus + Training Are you an experienced IT Support professional? Are looking to join an iconic northwestern brand that supports multiple locations? Are you ready to join a company that will provide you the stability to grow in whichever direction you choose? On offer is an exciting opportunity to catapult yourself into a market leading company with great Infrastructure and support. In an engaging role responsible for supporting across the entire company. You will be managing, maintaining and training on the existing EPOS system, throughout the northwest, both in terms of hardware and software as well as managing system rollouts. In this role, the successful candidate will provide effective support by dealing with any issues that may arise in any of the stores across the northwest at a fast pace. As well as being a team player who conducts themselves in a professional manner, is ready to help, and enjoys having important responsibilities. The IT Support Professional will have a strong interest in IT maintenance as well as being a confident individual that will be ready to tackle new upgrade projects. The Role: • Resolve incoming problems efficiently and effectively, • Identify re-occurring problems and deliver a lasting solution, • Visit sites when necessary to ensure the best solutions and setups are delivered The Person: • Knowledge in SQL, EPOS and CCTV, • The ability to train people in multiple areas of IT, • Experience in the retail or consumer sector Keywords: IT Support, 1st Line, First Line, Service Desk Engineer, MSP, Bolton, Bury, Wigan, Manchester, SQL, EPOS, CCTV Reference Number: BBBH19416 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

IT Service Desk Engineer needed to support IT infrastructure, O365, and provide technical assistance.

Our client, a highly reputable, family-run independent service centre based in Gloucester, is seeking a skilled Workshop Manager to lead their busy workshop. This is a key role within a now well-established, multi-award-winning business known for delivering quality and exceptional customer service for over 20 years. The successful Workshop Manager will be responsible for managing a team, maintaining workshop efficiency, and ensuring high standards of service. Benefits: Competitive salary up to £50,000 per annum, dependent on experience Starting salary negotiable based on qualifications and relevant experience 20 days annual leave plus bank holidays Full in-house training and development programmes Workplace pension scheme Clear progression opportunities within a recognised industry leader Standard working hours: 8:00am to 5:30pm, Monday to Friday, with a half-hour lunch break and two tea breaksDuties as a Workshop Manager: Manage a team of 3-4 Vehicle Technicians, overseeing schedules and allocations Assist in the workshop during Vehicle Technician absence or in complex vehicle issues Monitor workshop workflow and keep customers informed on vehicle progress Source and supply parts efficiently as a Workshop Manager Complete all relevant administrative tasks, including returns, credits, and MOT administration Cover the service reception desk in a Service Advisor’s absence Review work to be carried out, estimate costs, and price vehicle repairs Perform ad hoc duties as required to support workshop operationsRequirements: Proven experience managing a busy automotive workshop, ideally including an MOT centre Reside within a reasonable commuting distance of Staverton High technical ability demonstrated through IMI/NVQ Level 3 qualification in Light Vehicle Maintenance and Repair, or extensive practical experience as a Vehicle Technician Strong customer service skills with the ability to lead, motivate, and develop a team IT literacy and proficiency in relevant workshop management systems Valid UK driving licence with minimal pointsTo be successful as a Workshop Manager, you will demonstrate leadership, technical competence, and excellent communication skills, fostering a positive environment for your team and providing unparalleled service to customers. Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and Gloucestershire, today to discover more about this fantastic Workshop Manager opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career

Role: Infrastructure Support Engineer Location: Gloucestershire (Hybrid – weekly office visits + client travel) Salary: Up to £40,000 + Bonus Benefits: Hybrid working, bonus scheme, pension, enhanced leave + perks Our client, a leading organisation in the education IT services sector, is hiring an Infrastructure Support Engineer to deliver high-quality technical support and infrastructure expertise across a growing client base. This role offers the opportunity to take ownership of helpdesk delivery while working on a wide range of modern infrastructure technologies, supporting both day-to-day operations and strategic projects. What you’ll do Provide 2nd/3rd line remote support to client IT teams Deliver onsite and remote project engineering across infrastructure environments Support and manage firewalls, networks, servers, and cloud platforms Conduct technical assessments and contribute to infrastructure roadmaps Act as an escalation point for complex technical issues You’ll work closely with internal teams, client stakeholders, and IT managers to ensure a consistently high standard of service and delivery. What we’re looking for Strong 2nd/3rd line experience across networking, firewalls, and Windows Server Solid understanding of DNS, DHCP, routing, and subnetting Experience with Microsoft 365, Intune, and Entra ID Background working within an ITIL-aligned Service Desk environment Proven ability to deliver onsite and client-facing engineering support The ideal candidate will bring strong communication skills, a consultative mindset, and a proactive approach, and will thrive in a client-focused, fast-paced environment. Why join? Join a fast-growing, specialist IT organisation Exposure to varied and modern technologies across multiple environments Hybrid working with flexibility and autonomy Clear progression and continuous development opportunities Apply now to play a key role in delivering exceptional IT services

Infrastructure Analyst Gloucester Overview The client provides end-to-end hybrid cloud and data storage solutions, designing tailored infrastructure to improve efficiency, scalability, uptime, and security. The company also supports clients with technical assistance, preventative maintenance, and longer-term strategic guidance to keep their systems performing reliably. If you are 1st/2nd Line Support; Infrastructure Analyst, Infrastructure Support Engineer, IT Operations Analyst, Technical Support Analyst please apply They are seeking to appoint an Infrastructure Analyst to join our expanding technical team. This is a hands-on, customer-facing role where you will act as a key point of contact for our managed service clients. You will be responsible for handling incidents, service requests, and day-to-day support issues, while gaining exposure to wider infrastructure technologies and project work. Although this is a team-based role, you will be expected to work independently when required, managing your workload in an organised and efficient manner. As an Infrastructure Analyst, you will communicate regularly with both internal stakeholders and managed service clients. You will play a key role in supporting the wider service desk team, using strong problem-solving skills to diagnose and resolve technical issues. The role is based in our Gloucester office, with occasional travel to customer and data centre sites across the UK. Key Responsibilities The key responsibilities for this role include: • Acting as a second line support engineer for managed service clients., • Logging, managing, and resolving incidents and service requests within agreed service levels., • Troubleshooting issues across end-client servers, networks, and cloud platforms., • Providing remote and occasional on-site support to clients., • Escalating more complex issues to senior engineers where required., • Ensuring the successful management, support, and maintenance across the entire Cloud infrastructure platform (compute, network, storage)., • Instigate and orchestrate changes to both Client side and the Cloud infrastructures, in line with the companies and client specific change control processes., • Facilitate and contribute to the delivery of technical projects and work packages for the company and its clients., • Comply with all company and ISO policies, audit, and legal requirements such as Health & Safety, Data Protection Act, etc. Experience The Infrastructure Engineer should have demonstrable experience of use and support of the following systems and platforms: • A strong customer service mindset with clear communication skills, • A logical and methodical approach to troubleshooting, • A willingness to learn and develop into a broader infrastructure role, • The ability to manage workload and prioritise effectively, • A positive, proactive attitude within a team environment It would also be beneficial to have some experience of the following: • Backup technologies (Veeam/Arcserve), • VMware ESXi, • Microsoft Hyper-V, • HaloPSA, • Anti-virus technologies (Sophos), • Web and E-mail Security (Mimecast), • PRTG Monitoring, • Datto RMM, • Multi-factor authentication, • Windows technologies (Server/AD/ADFS/GPO), • SAN Technologies (HPE/Seagate/Dell), • Microsoft Office 365 If you are 1st/2nd Line Support; Infrastructure Analyst, Infrastructure Support Engineer, IT Operations Analyst, Technical Support Analyst please apply For more information, please contact Giles Churchill at Amida