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thefutureworks have a new opportunity for an IT Field Service Engineer based at Coventry University Scarborough Campus. The IT Field Service Engineer is responsible for delivering a high level of 1st line technical support. The role involves troubleshooting desktop technology, mobile gadgets and other group technology areas ensuring minimal downtime for staff and students. Main Duties and Responsibilities * Respond to logged incidents and provide face-to-face technical resolution for incidents that cannot be resolved remotely * Utilise technical knowledge to diagnose and resolve issues immediately at the desk-side, minimising the need for follow-up visits or escalation * Troubleshooting IT problems - fixing hardware or software issues * Perform diagnostic tests, repairs, and upgrades on desktops, laptops, and tablets (Windows, Apple, Android, Chrome) and other technology where applicable About You * Technical understanding of connecting and troubleshooting PC's, laptops, and modern gadgets * Diagnostic logic to identify the root cause of faults quickly * Excellent face to face communication skills, able to reassure users while working on their equipment Additional information Hours 08:30 - 17:00 Monday to Friday with one hour lunch Location - Scarborough Temp to Perm opportunity At thefutureworks, we are deeply committed to providing outstanding service while championing equality, diversity, and inclusion in every step ...

We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration

Line IT Service Desk Engineers. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. An active Social Committee who plans monthly competitions and events.

This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. Contribute to the iden

An exciting opportunity has arisen for a customer-focused IT Service Desk Administrator to join our IT & Systems Department. As part of a flexible and supportive team, you will play a key role in maintaining service quality, ensuring accurate ticket management, and contributing to the continuous

This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced.

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure.

Come and join the Littlefish team!We're Hiring: Service Desk Engineer (Fluent English, Portuguese and Spanish)Work location: Nottingham (Hybrid)Salary: Up to £28,500Here at Littlef. IT Service Desk Engineer Multi LingualWhen registering to this job board you will be redirected to the online applica

Basis: Full timeAn exciting opportunity has arisen for a customer‑focused IT Service Desk Administrator to join our IT & Systems Department. As part of a flexible and supportive team, you will play a key role in maintaining service quality, ensuring accurate ticket management, and contributing to

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients. The company offers competitive salaries, hybrid work options, and robust professional development opportunities.

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

Join a company with a culture of innovation and inclusivity while contributing to the future of the insurance industry. A dynamic insurance company in Greater London is seeking a dedicated IT Support Specialist to manage user support and office IT infrastructure. You will deliver helpdesk support, a

Familiarity with ITIL practices; ITIL Foundation certification required. A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis. Identify opportunities for service improvement and contribute to continuous improvement initiatives.

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Collaborate with vendors and mentor 1st and 2nd line colleagues; work closely with other technical specialists in the department. Occasionally support project activities and tasks.

The ability to effectively manage workload, prioritise tasks based on urgency and importance, and consistently deliver results within deadlines. Provide comprehensive helpdesk support, assisting colleagues with troubleshooting IT issues and resolving technical problems. You will possess excellent st

A leading technology company is seeking an IT Service Desk Apprentice to provide remote and in-person IT support. This role involves training in problem-solving, customer service, and IT maintenance. This apprenticeship lasts 24 months with a starting salary of £17,500, and potential for a full-tim

This role is ideal for someone with at least 1 year of experience in a Service Desk or IT support environment, who is passionate about delivering excellent customer service and resolving technical issues efficiently. Follow IT Service Desk processes, including prioritisation, SLAs, and incident mana

Our customer service is critical to our users and the services we provide; having a flair for customer service is an important trait to be successful in the role. We are looking for candidates with the right attitude, commitment, and desire to learn. On completion of your apprenticeship, we hope to

Are you ready to embark on an exhilarating journey the heart of Technology and Cyber Security support? At Air IT, we’re not just excited about the future – we’re shaping it. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effect

A leading recruitment agency is seeking an IT Service Desk Analyst located in Barrow-in-Furness. The successful candidate will have at least two years of experience in an IT service desk, providing 1st and 2nd line support. Opportunities for mentoring and team leadership are available, and excellent

To deliver 2nd line technical support in a service desk environment supporting multiple clients, acting as an escalation point for other service desk engineers. Answer incoming calls to the Service Desk, logging and actioning in CRM following established Service Desk procedures. Log and action all a

A dynamic healthcare business is seeking an IT Service Desk Engineer to provide technical support to customers. Benefits include 25 days holiday and access to health services. You will troubleshoot hardware and software issues, log tickets accurately, and maintain a high standard of customer service

The IT Service Desk Engineer provides 1st and 2nd support across our fashion retail operations covering HQ, stores, eCommerce, and distribution centers. However, if we think that your skills and qualifications may be suitable for other similar positions, we may hold your details on our database and

A leading sports organization in London is seeking a Senior IT Technician to provide second- and third-line support within the Service Desk team. The candidate will primarily troubleshoot complex technical issues, mentor junior technicians, and ensure high-quality service delivery. Applicants should

This role requires a presence on-site three days a week in either Oxfordshire or Reading, with an initial contract lasting 6 months outside IR35. The ideal candidate will have extensive experience with JML processes, Ivanti Neurons ITSM, and service desk operations. This position reports directly to

A managed service provider in Gloucester is seeking an IT Service Desk Engineer to join their high-performing IT team. Competitive salary offered at £25,000 annually, with additional benefits including a holiday allowance and company pension. This entry-level position involves providing O365 suppor

Candidates must have experience in IT support, familiarity with Microsoft 365 applications, and knowledge of ITIL practices. A London-based law firm is seeking an IT Service Desk Analyst to join their team on a permanent basis. This role involves contributing to service improvement initiatives and m

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service. The position offers generous time off, opportunities for continuou

Join a dedicated law enforcement organization committed to protecting people and keeping communities safe by preventing crime, responding to incidents, investigating offences, engaging with local residents, and working collaboratively with partners to build trust, reduce harm, and ensure fairness an

A leading IT support services provider in England is seeking a dedicated Service Desk Engineer. With a full-time position paying £27,976, this opportunity offers hybrid working options and a chance to grow your career in a supportive setting. The role emphasizes professionalism and stability, requi

A leading tech company in Greater London is seeking a Service Desk Analyst to ensure efficient delivery of technical support across the organization. The successful candidate will engage in resolving service requests, acting as the first point of contact, and following ITIL-aligned procedures. This

A leading financial services firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. Key skills include knowledge of video conferencing technology and VDI systems, effective communication, and a strong focus on customer service. Candidates must possess a deep understanding o

A leading asset management firm in London seeks a Service Desk Analyst for a 12-month contract. You will be the first point of contact for technical support, addressing a variety of IT issues while delivering exceptional customer service. Your role involves managing incident tickets, providing appli

As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our service operation. Strong previous leadership experience managing IT service desk or technical s

A leading IT service provider in the United Kingdom is seeking a Service Desk Engineer to provide first contact support for IT incidents. This position offers flexible working options, a strong focus on growth, and numerous employee benefits. The successful candidate will enjoy a supportive environm

We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. As a

A staffing agency is seeking a Service Desk Engineer for a 3 month contract in Central Birmingham. You will be part of a small IT team supporting approximately 2000 end-users across multiple sites. Responsibilities include providing technical support, handling service requests, and managing Active D

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations. This position is full-time with a dynamic team focused on innovation and customer satisfaction. The ideal candidate has ex

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team. The ideal candidate will contribute to creating safer neighborhoods while maintaining professionalism and integrity. The salary range offered is competitive, ensuring that candidates

A technical recruitment agency is seeking a Technical Service Desk Analyst in Bromsgrove, offering a hybrid work model with 3 days in the office. Benefits include a competitive salary of £27,000 - £32,000, a learning and development bonus, holiday, training, and pension. The role involves providin

This full-time position offers competitive compensation and generous benefits, including flexible working arrangements and extensive professional development opportunities. A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. Th

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Duties and Responsibilities of our client’s 2nd Line IT Service Desk Engineer:. Experience with how an ITIL service desk runs.

A small but busy MSP in East Sussex is seeking an IT Service Desk Engineer. The position is office-based and offers various benefits including a pension scheme and regular pay reviews. In this role, you will provide IT support to clients through telephone and remote assistance, handling diverse chal

Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues. A leading technology provider in the financial services sector is seeking a Technical Support Specialist. You will communicate w

This role offers an exciting opportunity to be a vital part of a dynamic IT environment. Our client is seeking a dedicated IT Service Desk professional to join their team. Ability to work effectively under pressure and manage multiple priorities.