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As IT Service Manager, you will act as the primary point of contact for internal stakeholders on all IT service-related matters, building strong relationships and ensuring a high level of customer satisfaction. This position is responsible for ensuring IT services meet agreed Service Level Agreement

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. Provide strategic oversight of all s

IT Service Delivery Manager This role sits at the intersection of the Technical and Operations teams, helping to ensure both departments are aligned and working towards shared goals of compliance, automation, efficiency and continual service improvement. You will play a

We seek an IT Service Delivery Lead to innovate and provide exceptional client service and be accountable for the quality and delivery of Technology client engagement on behalf of the SS&C Wealth Business. Effectively plan the way services are delivered so that all activity is directly related to pr

Are you an experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment?Our client is an established and growing managed IT services provider with a strong reputation for quality and care. T

Follow us on IT Recruitment for more exciting opportunities. Know someone exceptional for this Service Delivery Manager position? Refer them and receive up to £1,000 if successful (terms apply). Monitor performance and continuously improve service quality.

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. You'll make s

A growing IT services provider is seeking a Service Delivery Manager in Peterborough to lead the transformation of IT support across a national network. Ideal candidates will possess a strong background in service delivery, excellent stakeholder management skills, and the ability to thrive in ambigu

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. The ideal candidate should

Excellent communication skills, both verbally and in writing with the ability to influence. Minimum of 3 years professional experience in a software/IT environment with business systems, CRM and websites. Ability to produce documentation including proposals, business cases, project initiation docume

Experience with technical service provision (support, managed services, consultancy). A point of escalation for service‑based client feedback, ensuring client satisfaction is maintained with all service deliveries. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relati

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Effectively plan the way services are delivered so that all activity is dir

A leading IT services provider in the United Kingdom seeks a Service Delivery Manager to oversee a complex outsourced environment. The role involves managing multiple 3rd party suppliers across Infrastructure and Applications, with responsibilities for Incident, Problem, and Change management.

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. This role involves coordinating t

A global IT service provider is looking for a Major Incident Manager to resolve major incidents and support IT services. The position is based in Hampshire, and candidates must be within commutable distance, with eligibility to work in the UK. The successful candidate will lead teams effectively, in

A leading technology services company is looking for a skilled Service Transition & Project Manager in Greater London to oversee IT project delivery and transition activities. This role requires 8-10 years of relevant experience and provides a flexible work environment along with a comprehensive ben

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. Experience in Service Delivery or IT Service Ma

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. Strong background in IT Service Management with deep understanding of ITSM tools and frameworks. A fantastic opportunity has arisen for an IT Service M

We’re exclusively partnered with a key organisation in the utilities space on an operational IT Service Manager role, sitting at the heart of a newly established multi-supplier environment. Strong experience in operational IT Service Manager roles. Familiarity with ITSM tooling (e.

A specialist IT services provider in the UK is seeking an experienced IT Service Manager to lead a service management team. The position offers a competitive salary, profit sharing, and beneficial perks like medical insurance and development opportunities. In this hybrid role, you will oversee daily

We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non‑merit factor. A

We are looking for someone with strong experience in delivering high quality Service Design. Proven experience delivering high quality Service Design in a fast paced environment. You'll collaborate across different functions, building strong relationships and contributing to a positive, productive w

A leading global logistics company is seeking a Project Manager to join their Digital Transformation team. The successful candidate will manage various IT projects, ensuring effective stakeholder engagement and delivering against project budgets up to £1m+. Key qualifications include 3+ years in a

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading g

A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. This role offers opportunities to engage with various stakeholders during critical transitions. The successful candidate will manage people-related transition activities, includin

A prominent recruitment services provider based in the United Kingdom is seeking a commercially aware Service Delivery Manager. The role involves managing a heavily outsourced environment and ensuring effective service delivery through strong stakeholder management, with an emphasis on Agile practic

A point of escalation for service-based client feedback, ensuring client satisfaction is maintained with all service deliveries. Assisting the Head of Technical with the development of our services and service delivery. Experience with technical service provision (support, managed services, consulta

This role requires leading the transformation of the IT organization to align with ITIL best practices, overseeing IT operations across Europe, and establishing a robust IT Service Management framework. The ideal candidate will have over 8 years of experience in IT Service Delivery and a strong back

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

A reputable recruitment agency is seeking a Service Manager to lead service delivery in a complex ICT environment in Exeter. This hybrid role requires strong ITIL-aligned governance skills and the ability to manage service performance and stakeholder engagement. The ideal candidate should have exper

A global law firm is seeking an experienced IT Service Management professional to manage the transition of IT products and services. You will collaborate with various IT functions to ensure successful delivery while maintaining operational stability. The ideal candidate will possess strong project m

It would suit someone who has operated across multiple platforms and can balance operational stability with continuous service improvement. The role is focused on leading service delivery across a complex ICT environment, with ownership of service performance, process maturity, and stakeholder engag

My client is looking for a Service Delivery Manager to lead service operations across the Midlands region within a fast-growing managed services environment. You’ll ensure consistent, high-quality IT service delivery while helping integrate multiple teams into a single, unified operating model. Wo

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. IT Operations Service Delivery Manager. We’re working with a leading organisation who are transforming the way they deliver IT services across the

A financial services company based in Bradford is seeking a Service Delivery Manager to ensure IT services meet the needs of the business. The ideal candidate will have proven IT service management experience and demonstrated success in service transitions. The role offers full-time permanent employ

As an IT Service Manager, you will establish and optimise service management processes within secure cloud environments, ensuring consistent, high‑quality service outcomes. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue caree

Ability to prioritise workload, balancing multiple demands while maintaining service quality. As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational dat

A leading UK financial services group is looking for an experienced IT Service Delivery Manager to join their Group Finance team. This role involves building relationships to ensure high-quality IT services, managing supplier performance to meet SLAs, and collaborating on IT projects. This opportuni

The ideal candidate will have a strong background in IT service management, with practical experience in ITIL and ServiceNow. A leading recruitment agency is seeking a Senior IT Service Manager to join a prestigious legal firm in London on a permanent basis. This role involves overseeing the deliver

A leading IT services provider based in Hampshire seeks an experienced IT Service Manager to oversee support services and lead a team of Support Desk Engineers. Additionally, the position offers hybrid working, a generous benefits package, and opportunities for progression within the company. This r

The IT Service Delivery Manager is responsible for ensuring high-quality delivery of IT services across the organisation in line with SLAs. The ideal candidate will works closely with technical teams, vendors, and business stakeholders to maintain service stability and enhance user satisfaction, dri

Proven experience working as an IT Service Delivery Manager / IT Service Manager / IT Service Desk Manager in a fast paced environment. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in ac

Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system man

Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. A proven track record in IT Service Continuity Management (ITSCM) and can demonstrate that you have wor

A leading IT support services provider in the UK seeks an IT Service Delivery Manager to join their service management team. The position offers a competitive salary, company profit share, and hybrid working arrangements. The ideal candidate will have over three years of experience in service delive

A government department in the UK is looking for an Incident Manager to oversee Major IT Incidents, ensuring prompt service restoration and maintaining quality. Ideal for candidates eager to drive innovation, the position is critical for supporting over 26,000 users and ensuring IT services are avai