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We are seeking an experienced IT Service Manager to support a long term critical public sector programme within a secure environment. Manage incident, problem, change, and service transition activities. Support service governance, reporting, and continual service improvement initiatives.

In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our clie

As IT Service Manager, you will act as the primary point of contact for internal stakeholders on all IT service-related matters, building strong relationships and ensuring a high level of customer satisfaction. This position is responsible for ensuring IT services meet agreed Service Level Agreement

Are you an experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment?Our client is an established and growing managed IT services provider with a strong reputation for quality and care. T

Proven experience working as an IT Service Delivery Manager / IT Service Manager / IT Service Desk Manager in a fast paced environment. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in ac

An established managed IT services provider in the UK is seeking a Service Delivery Manager. This position offers a competitive salary of £47,000 to £53,000 and the opportunity to make a significant impact in a supportive environment. The role involves leading a team, ensuring high-quality service

CGI is seeking an IT Service Manager in Central London to oversee IT service management across the Space, Defence, and Intelligence sector. The role involves defining and optimising service processes, ensuring high-quality outcomes, and managing service governance. Candidates should have proven expe

We're seeking a Service Performance & Resilience Manager to take ownership of performance, capacity, and resilience across critical IT services. Experience with monitoring/observability tools (e. You will lead observability across services, ensuring effective monitoring and actionable insights.

This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Proven experience in a Service Delivery Manager or similar role within IT services. Collaborate with Security, Oper

Leading and managing the Service Desk end‑to‑end, overseeing daily operation of the Service Desk, ensuring adherence to the SLA, working closely with Service Delivery colleagues on continual improvements, helping to improve the knowledge‑base & documentation maintenance, coordinating Major Inc

We want someone who is actively looking to identify learning and development needs, and who can help us grow as a community too - contributing to the increased maturity, security and sustainability of Workplace Computing services. As an experienced IT Service Manager within our End User Devices team

As an IT Service Manager, you will establish and optimise service management processes within secure cloud environments, ensuring consistent, high‑quality service outcomes. In this role, you will define, implement and manage IT service management processes within secure cloud environments, ensurin

The successful candidate will oversee the delivery of IT Services, manage relationships with suppliers, and ensure services conform with agreements. Benefits include competitive salary, healthcare, ample annual leave, and opportunities for professional development. This role requires strong experien

It’s perfect for anyone with a passion for technology who is excited by the prospect of working closely with clients to positively impact their IT Service Delivery. Leading and managing the Service Desk end-to-end, overseeing daily operation of the Service Desk, ensuring adherence to the SLA, work

Key responsibilities include managing suppliers to ensure value and quality in service delivery, problem solving under pressure, and overseeing day-to-day IT operational services. The role supports the FCA and ensures that IT supply chains meet all contractual commitments. Ampstek is seeking an IT S

Excellent communication skills, both verbally and in writing with the ability to influence. Minimum of 3 years professional experience in a software/IT environment with business systems, CRM and websites. Ability to produce documentation including proposals, business cases, project initiation docume

Responsibilities include managing ticketing workflows and improving IT services. This position offers a competitive £450 per day and requires a hands-on approach with excellent communication skills to engage stakeholders effectively. The role requires strong experience with Microsoft 365 and ITIL c

Proven experience in a Service Delivery Manager or similar role within IT services. This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. In this role, you will be worki

Additional benefits include gym membership contributions and increased annual leave with service length, making it ideal for those passionate about contributing to the not-for-profit sector. Candidates should have experience within the ITIL framework and possess excellent customer service skills. Se

The role involves overseeing the Service Desk ITSM service, managing a team, and collaborating with suppliers for hardware and software solutions. The position includes various employee benefits and continuous training opportunities. Candidates should have solid experience in IT support management,

We’re supporting an enterprise-scale organisation undergoing significant digital transformation, seeking an experienced IT Service Operations Manager to lead platform operations and service delivery. Strong understanding of ITILv4 service management principles (certification required). You’ll pl

A leading IT services provider based in Hampshire seeks an experienced IT Service Manager to oversee support services and lead a team of Support Desk Engineers. Additionally, the position offers hybrid working, a generous benefits package, and opportunities for progression within the company. This r

A leading technology service provider is seeking a Service Delivery Manager to lead IT service delivery for clients in the financial and asset management sector. Ideal candidates will have experience in service delivery management and a robust knowledge of Microsoft 365 and Azure services, contribut

Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system man

Applicants should expect to work flexible hours to address service-critical issues and ensure compliance with IT policies and standards. Schroders is seeking an experienced IT Service Manager in Greater London. This role involves overseeing IT service delivery, implementing ITSM strategies, and mana

We’re supporting an enterprise-scale organisation undergoing significant digital transformation, seeking an experienced IT Service Operations Manager to lead platform operations and service delivery. Own ITIL service operations including Incident, Change, Problem and Major Incident Management. Exp

Reporting to the Global Head of Service Management, the responsibility of the IT Service Manager will be to ensure consistent, high-quality delivery of IT Service to the business by enforcing the Global Service Management principles across the Globe. Reporting to the Global Head of Service Managemen

HMLR is accredited to the Disability Confident Scheme, which denotes organisations with a positive attitude towards disabled people. Demonstrable experience of working within an acknowledged Service management framework, ITIL Service Management Framework preferred. As part of the IT Services Managem

Your team will manage and develop our IT service management system, ensuring it is the single source of truth for our IT services and assets, and will oversee the lifecycle of all IT hardware and software. Performance & SLA Monitoring: Actively monitor third-party performance against agreed Service

In this hybrid role, you will manage key stakeholders, maintain service performance, and work closely with technical teams to ensure service stability and quality. This role offers an engaging opportunity to influence and enhance IT service delivery. Dixons Carphone is seeking a Service Manager for

HM Land Registry is seeking a Senior IT Service Manager to lead an experienced team focused on service management excellence. This role involves developing team talent, overseeing governance and service improvement initiatives, and maintaining strong relationships with stakeholders. Ideal candidates

We are seeking an experienced IT Service Manager to support a long‑term critical public sector programme within a secure environment. Lead and manage IT service delivery in line with agreed SLAs and KPIs. Manage incident, problem, change, and service transition activities.

A leading technology services company is looking for a skilled Service Transition & Project Manager in Greater London to oversee IT project delivery and transition activities. This role requires 8-10 years of relevant experience and provides a flexible work environment along with a comprehensive ben

We are looking for someone with experience of working in a technology management role with strong communication skills and the ability to work professionally with integrity across multiple teams. We are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core techn

We're seeking a IT Service Performance & Reliability Manager to take ownership of performance, capacity, and resilience across critical IT services. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. Ensure resilience and availability are built int

We are looking for an IT Service Delivery Manager to play a key role in shaping and delivering high-quality IT services across WSET. In this role, you will be the central point of accountability for IT service quality, supplier performance and user experience. Monitor service performance and identif

Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Share updates on IT Initiatives and support delivery of the IT strategy wit

The IT Service Desk Manager will be responsible for overseeing PPC’s London-based IT support desk operations, ensuring exceptional service delivery to staff across the business. We are looking for an experienced and proactive IT Service Desk Manager to join our team and lead the day‑to‑day ope

Share updates on IT Initiatives and support delivery of the IT strategy within the business. Effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external). Continually invest

A leading IT services provider in the United Kingdom seeks a Service Delivery Manager to oversee a complex outsourced environment. The role involves managing multiple 3rd party suppliers across Infrastructure and Applications, with responsibilities for Incident, Problem, and Change management.

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. The ideal candidate should

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Excellent communication skills, with the

Team is seeking an IT Service Manager to ensure delivery of operational services to the FCA, focusing on AWS and DevOps. The successful candidate will be responsible for maintaining the quality and stability of supplier services and addressing operational issues. The position offers a pay rate of £

We are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core technology services, ensuring reliable, secure, and user-focused IT across the organisation. We are looking for someone with experience of working in a technology management role with strong communicat

At Barchester, we are offering a rare opportunity for an experienced IT Project Manager to join us in a new permanent position. You're an organised, knowledgeable, and driven IT Project Manager with a passion for delivering high-quality outcomes. Support the IT Director in prioritising initiatives b

With no day being the same, you must be organised and. As appreciation for being a Team Leader with. Development programmes for you to RISE with GAIL’s.

As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards including competitive parcel rates, improved payment terms, plus all the support and benefits of being part of our wider Yodel by InPost team. You'll play a key role in getting parcels to