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As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, an

Large scale / enterprise service delivery experience, delivering IT services within client‑facing or outsourced environments. Provide matrix leadership across Service Desk functions, technical teams, and wider service stakeholders, and ensure all deliver consistently high‑quality service and out

The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management) and transition in Live. This

A leading insurance and financial services company in the UK is seeking an IT Senior Service Manager to oversee the IT Service Management function. You will ensure effective management of IT services, provide governance for supplier contracts, and lead a team to deliver high-quality service improvem

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. This role involves coordinating t

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. A fantastic opportunity has arisen for an IT Service Manager to join a London based law global firm on a permanent basis. Strong background in IT Servi

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. You will work closely with the European IT Director, senior stakeholders and business partners to e

Are you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one? Would you like to join a forward‑thinking trust that embraces digital innovation, invests heavily in technology, and gives you the autonomy to shape how IT services are

A national IT Support and Telecoms provider in the UK is seeking a Service Delivery Manager to lead a team and oversee IT environments. Competitive salary, ample benefits, and career development opportunities await the right candidate. This role requires 5+ years in the IT managed services sector, s

Candidates should possess strong leadership skills, a thorough understanding of ITIL practices, and extensive experience in IT service delivery. A prestigious retail service company in Greater London is seeking a customer-focused Servicedesk Manager to lead technology support operations. The role pr

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. Excellent experience in Service Transition and improvements within IT Services. We are seeking an experienced IT Service Delivery Manager to join our t

A government agency in the UK is seeking a Lead Service Transition Manager to facilitate the transition of IT projects to live service. The role involves managing resources, ensuring quality service delivery, and collaborating with various teams. Ideal candidates will possess strong stakeholder mana

A leading energy trading company seeks an IT Service Delivery Manager to oversee IT service operations. You will lead a team to provide high-quality user support across the organization, ensuring IT operations align with business needs. This position offers extensive professional development and a c

Der ideale Kandidat bringt Erfahrung im IT Service Management, ist analytisch denkend und kommunikationsstark. Sie übernehmen die Verantwortung für SLA-Überwachung, Projektdokumentation und arbeiten strategisch mit Kunden zusammen. Flexible Arbeitszeiten und ein unbefristeter Vertrag werden gebot

This position offers a hybrid working environment, with options to work from the City office or the Head Office in Croydon, providing an exciting opportunity for growth and collaboration. A leading IT service provider based in the UK is seeking a Service Delivery Manager to oversee and enhance the d

A leading bioinformatics institute in the UK is looking for an IT Service & Support Manager. Key responsibilities include team management, service ownership, and collaboration across EMBL sites. You will lead the Service Desk and Desktop Support functions, ensuring a seamless Digital Employee Experi

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Excellent communication skills, with the

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. The position offers a competitive salary of GBP50,000 – GBP55,000 plus benefits in a collaborative environment. This role involves managing a team of 6 technicians while enh

IT Senior Service ManagerRegion: MidlandsLocation: Stratford-upon-AvonContract type: PermanentReference number: ITDI01563Working pattern: Full-timeSalary: £65,000 - £75,000 + 25% annual bonus + PMI + benefits package## IT Senior Service Manager* Lead and govern the end-to-end IT Service Managemen

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. You'll make s

A leading technology partner in Greater London is looking for a Service Delivery Manager (SDM). The ideal candidate will have significant experience in telecommunications infrastructure and management roles, with a strong focus on team motivation and service delivery. The successful candidate will b

A leading global insurance provider in Greater London is seeking an experienced Service Management professional to oversee IT service delivery. The candidate will be responsible for ensuring service performance meets established levels, managing escalations, and driving service improvements. The ide

We require two Senior IT Change Managers who can take responsibility for overseeing and co-ordinating changes through our current and future change and release process, ensuring that the relevant approvals from within DBT are gathered in an efficient and timely manner and enabling IT changes to be d

Manage and improve the performance of external IT service providers (Service Desk, Virtual Data Centre). We are looking for an IT Manager to provide operational oversight and strategic input into the technology, data, and digital estate of our client. Ensure proper architecture input on security, pe

Wir arbeiten kontinuierlich daran, die Zufriedenheit unserer Mitarbeiter*innen zu steigern und integrieren dies in unsere Zukunftsstrategie. Flexible Arbeitszeiten und mobiles Arbeiten für eine optimale Vereinbarkeit von Beruf und Privatleben. Seit fast 35 Jahren sind wir der innovative und herstel

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

An IT services provider in East Midlands seeks an IT Support Manager to lead their support team and ensure high-quality IT services. Responsibilities include managing daily operations, developing training programs for team enhancement, and establishing service-level agreements for customer satisfact

Proven experience as an IT Service Manager or in a similar IT service management role. Familiarity with ITSM tools (e. Monitoring service performance and implementing strategies for optimizing IT operations.

This position is based in Sunderland with a hybrid model of 3x per week onsite working. A well-renowned company in the United Kingdom is searching for a Service Delivery & Performance Manager to join their team. The role involves ensuring the delivery of high-quality IT services, managing performanc

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

A governmental agency in the UK is seeking a Service Management professional to lead a multi-functional team within IT Services. This position offers an opportunity to make a significant impact on the organization's IT service delivery. Candidates should possess strong leadership and communication s

A leading IT services provider based in Hampshire seeks an experienced IT Service Manager to oversee support services and lead a team of Support Desk Engineers. Additionally, the position offers hybrid working, a generous benefits package, and opportunities for progression within the company. This r

We are seeking a strategic and experienced ServiceNow IT Service Management Manager to lead the vision, strategy, and roadmap for our ServiceNow ITSM modules. This role is critical in ensuring that our ServiceNow platform effectively supports and enhances our IT service delivery processes, aligns wi

The role involves managing external IT service providers, developing IT roadmaps, and ensuring cybersecurity compliance. An international consultancy firm in the UK is seeking a part-time IT Manager to provide operational oversight and strategic input into their technology and data landscape. Ideal

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. We’re working with a leading organisation who are transforming the way they deliver IT services across the business. Instead, the IT Operations Se

A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. This role offers opportunities to engage with various stakeholders during critical transitions. The successful candidate will manage people-related transition activities, includin

Security clearance for the Met Police is required, as is the ability to work within the EU. A service operations firm is seeking a Contact Manager in Greater London. This role includes managing service delivery, ensuring adherence to service level agreements and developing strong customer relationsh

Familiarity with ITIL processes; ITIL Foundation certification preferred* Proficiency with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontim

This includes the planning of activities to ensure the delivery of successful Service Management, along with service performance, operational reporting, managing risks and problem solving. This role will primarily involve the Service Management of IT Services alongside managing a multi-functional te

A leading educational institution in Greater London seeks an experienced IT Support Manager to oversee the operation of its Help Centre, emphasizing the use of technology to improve service efficiency. This role offers competitive compensation and opportunities for professional development. The idea

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency and security requirements are more tightly defined than others. Are you a forward‑thinking technical leader who thrives on building high‑performing teams, driving o

A leading IT consulting firm in the UK is seeking a Service Transition Project Manager. The position is part-time and offers a range of benefits including life insurance, gym discounts, and competitive compensation. This role requires managing cybersecurity and IT projects while balancing technical