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We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from legacy products to more efficient, modern strategic solutions, or ov

Monitor supplier and IT service delivery performance and liaise with managers and customers to ensure service level agreements are met. Develop, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorit

We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from legacy products to more efficient, modern strategic solutions, or ov

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. We’re working with a leading organisation who are transforming the way they deliver IT services across the business. Instead, the IT Operations Se

A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. This role offers opportunities to engage with various stakeholders during critical transitions. The successful candidate will manage people-related transition activities, includin

A leading health services oversight organization in the UK is seeking an IT Service Manager for a one-year secondment opportunity. In this role, you will manage IT changes, coordinate with digital teams, and ensure seamless delivery of vital services. The position offers flexibility in working patte

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

A leading educational institution in Greater London seeks an experienced IT Support Manager to oversee the operation of its Help Centre, emphasizing the use of technology to improve service efficiency. This role offers competitive compensation and opportunities for professional development. The idea

Have a background in IT with demonstrable experience in Service Management, meticulous attention to detail and an understanding of ITSM Processes within an ITIL 4 framework. Support improvements with CMDB data quality and Service Catalogue processes and act as a liaison between ITIL 4 practice man

A leading IT consulting firm in the UK is seeking a Service Transition Project Manager. The position is part-time and offers a range of benefits including life insurance, gym discounts, and competitive compensation. This role requires managing cybersecurity and IT projects while balancing technical

A leading recruitment firm is seeking an IT Service Delivery Manager for a long-term contract role in London. The candidate will be responsible for ensuring effective IT service delivery and leading a team focused on high-quality support. This position offers a competitive rate of £750-800 per day,

We are seeking a strategic and experienced ServiceNow IT Service Management Manager to lead the vision, strategy, and roadmap for our ServiceNow ITSM modules. This role is critical in ensuring that our ServiceNow platform effectively supports and enhances our IT service delivery processes, aligns wi

We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Cus

The role involves managing external IT service providers, developing IT roadmaps, and ensuring cybersecurity compliance. An international consultancy firm in the UK is seeking a part-time IT Manager to provide operational oversight and strategic input into their technology and data landscape. Ideal

Security clearance for the Met Police is required, as is the ability to work within the EU. A service operations firm is seeking a Contact Manager in Greater London. This role includes managing service delivery, ensuring adherence to service level agreements and developing strong customer relationsh

A governmental agency in the UK is seeking a Service Management professional to lead a multi-functional team within IT Services. This position offers an opportunity to make a significant impact on the organization's IT service delivery. Candidates should possess strong leadership and communication s

Familiarity with ITIL processes; ITIL Foundation certification preferred* Proficiency with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontim

This role will primarily involve the Service Management of IT Services alongside managing a multi-functional team that oversees the governance of identities and access management on the HMRC estate. We are building high-quality digital services that will enhance the customer experience, enable real-

A leading recruitment agency is seeking a Service Delivery Manager for a telecoms and technology company in the UK. The role involves acting as the key contact for customers, ensuring contractual commitments are met while identifying service improvement opportunities. Candidates should have over 2 y

The IT Service Delivery Manager is responsible for the strategic leadership, operational management, and continuous improvement of IT service delivery across the organisation. Ensure compliance with IT security, audit, and regulatory requirements, maintaining device and data integrity. Oversee the d

The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management) and transition in Live. The

A leading insurance and financial services company in the UK is seeking an IT Senior Service Manager to oversee the IT Service Management function. You will ensure effective management of IT services, provide governance for supplier contracts, and lead a team to deliver high-quality service improvem

A leading financial service provider is seeking a Service Delivery Manager to enhance IT services across the organization. This role emphasizes service excellence, risk compliance, and fostering a culture of continuous improvement, making it vital for operational stability. The ideal candidate will

A leading energy trading company seeks an IT Service Delivery Manager to oversee IT service operations. You will lead a team to provide high-quality user support across the organization, ensuring IT operations align with business needs. This position offers extensive professional development and a c

A national IT services provider seeks an IT Service Manager / Service Transition Manager to lead the transition of IT services between suppliers. Key responsibilities include managing the Service Transition Plan and facilitating knowledge transfer. The role involves planning, governance, and ensurin

Strong understanding of ITIL or ITSM practices and service delivery metrics. Lead with empathy and accountability—balancing operational execution with people leadership and continuous improvement. Hands‑on familiarity with Synthesia’s IT tech stack:.

A leading bioinformatics institute in the UK is looking for an IT Service & Support Manager. Key responsibilities include team management, service ownership, and collaboration across EMBL sites. You will lead the Service Desk and Desktop Support functions, ensuring a seamless Digital Employee Experi

Der ideale Kandidat bringt Erfahrung im IT Service Management, ist analytisch denkend und kommunikationsstark. Sie übernehmen die Verantwortung für SLA-Überwachung, Projektdokumentation und arbeiten strategisch mit Kunden zusammen. Flexible Arbeitszeiten und ein unbefristeter Vertrag werden gebot

A government agency in the UK is seeking a Lead Service Transition Manager to facilitate the transition of IT projects to live service. Ideal candidates will possess strong stakeholder management skills and experience in IT service transition. The role involves managing resources, ensuring quality s

As an IT Service Manager, you’ll help make sure vital digital services change safely and smoothly, so health and care services people rely on are always there when needed. As an IT Service Manager in the Digital directorate, you might have led the planning and approval of multiple service changes,