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Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

Anti-Money Laundering (AML) and Know-Your-Client (KYC) specialists, with previous experience working in a law firm. Previous AML/KYC, client onboarding, compliance, or financial crime experience gained within a law firm is essential. Experience managing the AML/KYC activity across the full client an

If you are interested in this KYC Team Lead position and meet the above requirements please apply immediately. My leading Banking client are looking for a talented and motivated individual to lead a team of KYC Analysts, ensuring engagement with front office and RR teams, whilst maintaining complian

MONTH CONTRACT: CLIENT TAKE ON MANAGER - LAW FIRM/PROF SERVICES CDD/KYC EXPERIENCE REQUIRED. Our client, a leading law firm, seeks an experienced Client take on/KYC Manager.

An established, values-led charity is seeking a passionate and experienced professional to join its expanding accommodation services.The organisation delivers specialist, trauma-informed support to individuals and families affected by domestic abuse, helping them to rebuild their lives, increase res

Agile Business Analyst Consultant.We’re supporting a growing digital transformation consultancy as they continue to expand their Agile delivery capability within a high-performing consulting environment.This opportunity offers the chance to work on large-scale digital programmes that combine techn

The Advocate Group are partnering with a global luxury beauty brand to recruit a Business Analyst.This is a key commercial role supporting strategic decision-making through high-quality reporting, forecasting and data-driven insight.You will work closely with Sales, Marketing, Finance, Operations an

Ededge Learning is a ground-breaking organization dedicated to nurturing the potential of our youth and empowering them to explore the vast world of technology and other high-growth fields.Our upcoming initiatives will provide invaluable learning experiences by allowing audiences to gain insights fr

The Business Analyst will play a key role in supporting investment decision-making and portfolio management activities across a diverse group of businesses and assets.The successful candidate will be responsible for evaluating potential investment opportunities, developing financial models, conducti

Contract Business Change Analyst – LIMS.We are seeking an experienced Business Change Analyst to support a LIMS implementation and transformation programme.Key responsibilities include gathering and documenting business requirements, mapping current and future-state laboratory processes, supportin

Evdemic is developing EVReady, a readiness assessment and governance framework designed to help organisations demonstrate readiness before rollout.EVReady focuses on ensuring that operational, technical, commercial and ownership requirements are properly understood and evidenced before deployment, h

Agile Business Analyst - Permanent.Remote with occasional travel to client site.Up to £80,000 per annum - Depending on experience.Candidates must be eligible for SC Clearance, have 5 years UK residency, and the correct right to work status in the UK.A leading IT Consultancy and Transformation clien

Business Analyst — Life & Pensions Migration.Life & Pensions migrations are some of the most technically and operationally demanding programmes in UK financial services.At DigX, this is all we do — and we need a Business Analyst who's already been in the room when things get complicated.If you'v

Gather, analyze, and document business requirements from stakeholders.Conduct requirement gathering sessions, workshops, and meetings.BRD (Business Requirement Document).FRD (Functional Requirement Document).Analyze current business processes and identify areas for improvement.Work closely with deve

Technical Business Analyst – Global Electronic Trading | London (Hybrid).Miller Maxwell is partnering with a prestigious international electronic trading firm to hire a Technical Business Analyst for their expanding financial technology team in London.This is a unique opportunity to work at the he

Fixed‑Term Employment Contract (6 months, Full‑Time).We are seeking an experienced Business Analyst with Pharmacy Domain expertise to support the delivery of pharmacy shop and warehouse management solutions.The role requires strong domain knowledge, experience working in regulated environments,

Business Analyst (Delivery/Product Driven Project).Contract Length: 6 Months Initial.Location: Hybrid – Stevenage Base + UK Travel (Some expenses covered).Are you looking for your next Business Analyst contract role?.We’re supporting a major transformation programme looking for a proactive Busin

Permanent, part-time 10-15 hrs per week.Remote working / work from home.This small, growing internationally operating business imports the finest, sustainably sourced Seafood in the world that supplies Europe’s very top Michelin-starred chefs and famous restaurants from exclusive fisheries and com

Data & Insights Analyst - 12 month FTC.This role sits at the heart of finance partnering and commercial decision making, offering the opportunity to shape how data and insight are used across a complex organisation.You will work closely with senior stakeholders, translating financial and operational

Data Business Analyst | Contract.Up to £450/day • Remote • Occasional Ipswich visits.Are you a technically-minded BA with a consulting background and the communication skills to match? This one's for you.We're working with a leading consultancy to place a Data Business Analyst on a large-scale

Remote UK | Initial 3-Month Contract | 4 or 5 Days per Week | Potential Extension.Are you a hands-on Data Analyst who enjoys turning complex, imperfect data into clear, actionable insight?.Our client is looking for a Contract Data Analyst to support an exciting stage in their data journey.Working cl

Fraud & Financial Crimes Analyst.Hybrid - Lancashire (3x days per week).This is an opportunity to step into a high-impact analytics role within a fast-moving financial services environment that sits at the intersection of retail, data and risk.You will play a key role in shaping how fraud and financ

Are you passionate about turning complex data into actionable insight that drives better commercial and operational decisions?.Do you enjoy building scalable dashboards, automating reporting, and improving data visibility across a fast-paced business?.Ready to combine Power BI, SQL, and analytics ex

Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices.Salary up to £65k plus excellent company benefits.Due to the nature of the role, candidates must be eligible to obtain SC clearance.Triad Group Plc is an award-winning digital, data, and solutions consul

Pricing Manager / Analyst (Contract).Contract: Initial 3-Month Contract (Potential Extension).Industry: Industrial Equipment Manufacturing / B2B.We are looking for a Pricing Manager / Analyst to join a global industrial equipment manufacturer.This role is hands-on and strategy-driven, focused on bui

Logiq Consulting are Cyber Security and Information Assurance experts.We specialise in providing leading edge consultancy to high-risk clients and delivering a range of security services and products throughout the Private and Public Sector.Due to a rapid increase in clients within our Consultancy D

We’re looking for an experienced.Transformation Business Analyst.People & Transformation team and play a key role in delivering complex, organisation‑wide change.Operating at both strategic and delivery levels, you’ll lead discovery, analysis and solution design across multiple workstreams, ac

We are seeking a Digital Business Analyst Consultant to join its established digital transformation practice.The successful candidate will design and deliver digital services and products for major clients across both the public and private sectors.The role is aligned to a collaborative professional

We're working with a household retail client on a new Workforce Management (WFM) Post-integration enhancement project focusing on enhancing tooling, processes and user experience across score and back-office environments.They're looking for a BA with the following skills:.Experience with Workforce M

Consulting Point is representing the Digital Design practice of a premier global management consultancy.This team is scaling its capability to deliver user-centred digital services, specifically for mission-critical programmes within the UK Government.We are seeking Senior Digital Business Analysts

Copilot4DevOps is an innovative generative AI tool seamlessly integrated into Azure DevOps, designed to transform ideas into actionable outcomes.With advanced features such as detailed work item extraction, user story translation, and customizable prompts, the tool empowers teams to enhance efficien

Up to £45,000 per annum depending on experience.Bonus, pension, holidays, plus many more.We’re looking for a Data Manager to take ownership of the consistency, quality, governance and evolution of asset and operational data across our Santander account.This is a key role at the heart of our facil

Junior BI Analyst — Contract | Hybrid | £250pd.We're looking for a junior analyst with around 1–2 years of experience to join our team on a contract basis, covering an existing team member.This is a hands-on, delivery-focused role — great for someone who wants to get stuck in, learn fast, and

Technical Business Analyst Consultant.We’re partnering with a growing digital consultancy to appoint a Technical Business Analyst Consultant into their expanding digital transformation practice.This is an opportunity to join a highly collaborative environment delivering complex digital services an

As a senior business analyst you will be instrumental in helping our clients understand the problem they are trying to solve.You will be asking the question “why?” to truly understand our client’s problems and help define an analysis approach that gets the best results, tailoring your approach

Business Analytics Intern (Remote).We are hiring on behalf of a fast-growing.This is an exciting opportunity to work closely with founding teams and gain hands-on experience in extracting insights, building dashboards, and driving data-backed decision-making in a high-impact environment.Collaborate

Business Analyst Graduate Programme.PSA - This programme is for individuals who have already graduated.Looking to start a career in Business Analysis, Project Management, or Change Management?.At mthree, we don't just train graduates we help launch careers.Through the mthree Academy, you'll receive

Trainee Business Analyst Programme – Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options av

Our supported living services in Bradford offer personalized support to adults with learning disabilities, each with unique needs.To continue providing this care, we are looking for warm, motivated, and person-centred Relief Support Workers passionate about delivering personalized support tailored t

Trainee Business Analyst Programme – Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options av

Could You Help Sarah and James* Live the Lives They Choose? Looking for a career that's rewarding, meaningful and full of variety? No previous experience in social care is needed – just the right values, a positive attitude and a willingness to make a difference.We're looking for Relief (Bank) Su

Do you have the commitment and positive values to make a difference to the lives of people living in supported living services in Bradford? Creative Support is a non-profit organisation which provides high quality person centred social care services.Working to empower people with a range of care ne

Interaction recruitment is hiring HGV Class 1 Drivers in Marston Gate for a fantastic temp to perm position We're looking for energetic, enthusiastic individuals with a can-do attitude to work as a HGV 1 Driver.You will be delivering to unmanned stores keys & instructions given daily.A FLT licence w

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a.Sounds great, what will I be doing?.You will bring a strong understanding of Health and Safety within an accommodation-based setting, with the

Senior Support Support Worker Make Every Day Matter!.Manual UK licence required with own vehicle.Paid training & career development.Strong English communication skills (spoken & written).Previous Senior experience in a care/support setting.A valid manual UK driving licence.The legal right to live a

Residential Childcare Support Worker.We're looking for warm, motivated Residential Childcare Support Workers to join our welcoming team at Bay View Childcare.You'll work in one of our family-style homes in Carnforth, supporting up to four young people.You'll help children aged 8-18 with social, emot