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General Manager About Heard Heard is a new smashed burger concept from two Michelin-starred chef Jordan Bailey, created to take an everyday classic and make it exceptional. After years in fine dining, Jordan brings chef-level skill, bold flavour, and premium ingredients to smash burgers - served fast and without compromise. Following a year touring the UK’s biggest events, Heard has landed in Borough with its first restaurant, pairing signature burgers and beef salt fries with low-intervention wines and local craft beers. Heard is on a mission to redefine fast-casual dining. Role Overview As General Manager, you’ll take full ownership of the day-to-day running of our Borough site - leading the team, ensuring exceptional guest experiences, and driving performance across service, operations and financials. You’ll set the tone for energy, quality, and culture every shift, working closely with central teams to bring the Heard vision to life. Key Responsibilities Lead the team to consistently deliver high-energy, high-quality service with speed, warmth, and precision. Take full responsibility for rota planning, labour control, ordering, stock, and P&L performance. Build, coach and retain a high-performing team who embody Heard’s values. Own daily briefings and ensure everyone is aligned on service standards, product knowledge, and goals. Create a welcoming, professional environment where guests and staff feel genuinely cared for. Collaborate with the culinary, ops and marketing teams to improve performance, guest experience, and site-level execution. What You’ll Bring Proven experience as a GM or strong AGM in a high-volume, fast-paced restaurant or premium fast-casual environment. Excellent leadership and coaching skills - you know how to get the best out of a team.
- Determine staffing, financial, material and other short- and long-term requirements - Handles ad hoc queries across the long leasehold and short leasehold portfolio - Manage lease events such as renewals, liaising with the director - Arrange viewings with potential tenants, draft tenancy agreements, arrange tenancy checks and protection of deposits and become point of contact for the tenant during the tenancy of property - Arrange tradeperson if the property needs any repairs and maintenance - Oversee arrears cases, including covenant amendments and disputes - Manage general upkeep, maintenance and security of the property’s amenities - Make sure that the amenities meet health and safety standards and legal requirements - Examine and assess housing applications, advises on rent levels, investigate complaints and liaise with tenants’ association and social workers to resolve any issues as required - Oversees the support services of a business, such as catering, IT, utilities and physical environment - Advises on energy efficiency of the property standards as required by the law - Discusses client’s requirements and may advise client on the purchase of property and land for further portfolio expansion purposes. - Conduct property viewings on behalf of the client to purchase new properties and look after the process of purchase completion, property refurbishment if needed and furnishing of the property. - Conduct or arrange for surveys of properties including valuation survey and structural survey - Get builder quotes, architects' quotes, solicitor quotes, furnishing quotes - Arrange for project management of the property refurbishments and regularly update the client on progress - Liaise with the building regulation team, planning department at councils, HMO license officers etc. - Maintains or arranges for the maintenance of estate accounts and records and produces financial forecasts
Responsible for regularly updating and maintaining the online product inventory, including new arrivals, out of-stock items, price changes, and promotions. Ensure accurate product details such as name, ingredients,benefits, price, and availability are displayed for customer reference. Update website banners, landing pages, and special offers. Tracking key website metrics, such as sales trends, customer inquiries, and conversion rates, and generating reports for management is essential. Coordinate with developers to resolve technical issues, monitor the website for bugs or downtime, and implement backup and recovery procedures. Manage user-generated data, including customer reviews, inquiries, and accounts. Ensuring the security of sensitive customer information, including payment data and transaction history, is a key responsibility.
We are seeking an experienced and innovative Marketing Manager to lead our marketing and digital strategy across UK and Dubai property markets. The ideal candidate will be responsible for planning, executing, and optimising campaigns to generate quality leads, strengthen brand visibility, and support the sales team in both residential and commercial real estate sectors. Key Responsibilities: Marketing Strategy & Planning Develop and execute annual marketing plans aligned with business goals Design campaigns to promote property listings, company services, and brand values Coordinate launch events, property exhibitions, and promotional activities Monitor competitor activity and market trends to adjust strategy Digital Marketing Manage all digital channels including Google Ads, SEO, Facebook, Instagram, LinkedIn, Company Website and YouTube Develop content strategies across platforms (paid and organic) Oversee email marketing, retargeting, and lead nurturing campaigns Manage website content, performance, SEO, and landing pages Analyse web traffic, lead conversion, and campaign ROI using tools like Google Analytics, Meta Ads Manager, and HubSpot Lead Generation & CRM Implement lead generation funnels through digital campaigns and landing pages Collaborate with sales team to qualify leads and track performance Maintain and manage the company’s CRM database (e.g., Zoho, Salesforce, Bitrix24) Creative & Branding Manage creative direction for marketing materials, brochures, banners, and digital assets Ensure brand consistency across all channels Work with designers, photographers, and videographers for content creation (especially for property shoots) Property Marketing Coordinate property listing marketing across major platforms (Rightmove, Zoopla, etc.) Prepare and optimize listing copy, images, and videos Track engagement and lead performance on each platform Team Leadership & Collaboration Manage and mentor junior marketing staff or external freelancers Collaborate with agents, business development, and admin departments Liaise with third-party agencies or developers for co-branded campaigns Key Skills & Qualifications: Degree in Marketing, Business, Digital Media, or related field Minimum 2–3 years of experience in real estate marketing or property tech Strong knowledge of social media advertising, PPC, SEO, and analytics Experience with CRM and automation tools Excellent writing, presentation, and communication skills Ability to manage multiple campaigns across regions (UK & UAE preferred) Creative eye for visuals and property presentation Desirable Experience: Working in a property or real estate firm (lettings, sales, off-plan, or commercial) Familiarity with UK and Dubai property markets Graphic design or video editing skills (Canva, Adobe, etc.)
Responsible for regularly updating and maintaining the online product inventory, including new arrivals, out of-stock items, price changes, and promotions. Ensure accurate product details such as name, ingredients, benefits, price, and availability are displayed for customer reference. Update website banners, landing pages, and special offers. Tracking key website metrics, such as sales trends, customer inquiries, and conversion rates, and generating reports for management is essential. Coordinate with developers to resolve technical issues, monitor the website for bugs or downtime, and implement backup and recovery procedures. Manage user-generated data, including customer reviews, inquiries, and accounts. Ensuring the security of sensitive customer information, including payment data and transaction history, is a key responsibility.
Are you a dynamic, results-driven marketing professional ready to take the wheel of a growing automotive brand? We are a well-established and trusted car repair, servicing, and MOT centre, known for delivering high-quality workmanship and excellent customer care. As we expand, we are looking for a talented Marketing Executive to lead and manage all marketing efforts both online and offline. About the Role As our Marketing Executive, you will be responsible for planning, developing, and executing integrated marketing strategies to promote our services, increase brand awareness, and drive customer engagement. This is an exciting opportunity to join a forward-thinking business where your ideas and creativity will be highly valued. Key Responsibilities Digital Marketing a) Manage social media channels (Facebook, Instagram, TikTok, etc.) with regular content, campaigns, and paid advertising b) Maintain and update the company website and Google Business Profile c) Implement SEO and email marketing strategies d) Monitor online reviews and customer engagement e) Create digital campaigns around seasonal services and special promotions. Traditional Marketing: f) Design and distribute print materials such as flyers, posters, and in-garage promotional signage g) Organise local advertising (newspapers, radio, community newsletters) h) Build partnerships with local businesses and community groups to increase referrals i) Coordinate marketing support for customer loyalty and referral schemes Reporting and Strategy j) Track performance of marketing activities using key metrics k) Prepare monthly reports and insights for management l) Monitor industry trends and competitor activities to identify new opportunities Ideal Candidate a) Degree in Marketing, Business, or a related field (or equivalent experience) b) Proven experience in a marketing role, preferably in the automotive or service industry c) Excellent communication, planning, and creative skills d) Proficiency in digital tools (Canva, Mailchimp, Google Analytics, etc.) e) Strong understanding of both digital and traditional marketing channels f) Self-motivated, highly organised, and able to work independently What We Offer: a) supportive and collaborative working environment b) Competitive salary and potential for performance-based bonuses c) Opportunity to shape and lead the marketing direction of a growing business d) Career growth and professional development support