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MAINTENANCE MANAGER \n\n • Rendall & Rittner • • Riverside West, Wandsworth - SW18 1DB • Monday to Friday\n\n DEVELOPMENT DETAILS \n You’ll be the on-site maintenance lead for a substantial riverside community of around 535 homes set across five buildings, with secure parking, landscaped communal areas and views over the Thames. The environment is busy yet welcoming, with residents who value a safe, clean and well-cared-for place to live. With excellent transport connections close by, you’ll work at the heart of a professional estate operation where high standards and attention to detail are appreciated every day. \n ROLE EXPECTATIONS \n You will take ownership of day-to-day maintenance across communal areas, ensuring works are completed safely, efficiently and to a high standard. You’ll plan and deliver routine checks, respond to issues as they arise, and coordinate colleagues and contractors to keep the estate operating smoothly. Clear communication with residents, the managing agent and the on-site team will be central to your success. \n WHAT SUCCESS LOOKS LIKE \n\n • Communal areas are consistently clean, safe and well-presented, with issues resolved quickly and thoroughly.\n, • Water features operate safely, meeting hygiene standards through regular testing and proactive upkeep.\n, • Residents and colleagues feel informed, listened to and confident in your approach.\n, • Estate operatives and cleaners are briefed clearly, with work prioritised and quality-checked.\n, • Contractors are managed effectively, with permits, RAMS and site standards adhered to at all times.\n, • Planned preventative maintenance and statutory checks are completed on time with accurate records.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • You will deliver various projects onsite from planned to reactive works.\n, • Carrying out hands-on maintenance in communal areas including painting/decorating, general carpentry works, tracing and isolating leaks, and general repairs.\n, • Completing routine H&S checks: weekly fire alarm tests, AOV tests, water flushing, meter readings and fire door inspections, maintaining compliant records.\n, • Overseeing water features, including hygiene control and scheduled sampling, and acting promptly on results.\n, • Prioritising and delegating tasks to estate operatives and cleaners, and verifying completion to standard.\n, • Responding to resident and site team reports, diagnosing issues and arranging timely fixes.\n, • Coordinating contractors, access and permits, ensuring safe systems of work and minimal disruption.\n\n WHO THIS ROLE IS FOR \n\n • You’re a hands-on maintenance professional who takes pride in high standards and neat, lasting workmanship.\n, • You’re organised and proactive, able to plan task while reacting calmly to unplanned reactive issues.\n, • You’re safety-first, diligent with compliance checks and meticulous with documentation.\n, • You’re a clear communicator who builds trust with residents, colleagues and contractors.\n, • You’re a team player who leads by example and coaches others to deliver great results.\n\n EXPERIENCE THAT HELPS \n\n • Experience maintaining large residential or multi-block estates, ideally with communal amenities.\n, • Familiarity with water hygiene routines, fire safety checks and building compliance processes.\n, • Background in a trade such as carpentry, decorating or plumbing for first-time fixes.\n, • Confidence using maintenance or CAFM systems for task scheduling and record-keeping.\n, • Experience supervising contractors or small on-site teams.\n\n WHAT WE OFFER \n\n • 20 days holiday plus bank holidays\n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on your technical maintenance expertise, compliance knowledge, problem-solving and how you communicate with residents, colleagues and contractors\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

About MotorwayMotorway is the UK's largest online car-selling platform. We connect private sellers directly with over 8,000 dealers nationwide. Our online platform helps sellers achieve great prices for their cars while giving dealers fast, reliable access to the stock they want for their dealerships. Founded in 2017, our award-winning, technology-led approach has redefined the experience of selling a car. Motorway is backed by some of the world’s leading technology investors, having raised 143 million in Series C funding.This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better.About the teamGenAI Engineering sits within Motorway's Data and AI function, alongside Machine Learning and the Machine Learning Data Platform. We own the AI features that shape how buyers and sellers experience the marketplace, from agentic workflows in the customer journey to LLM-powered tooling for our dealer network.What we build goes into the hands of real sellers and thousands of verified dealers, usually within weeks. When it works, someone sells their car more easily. When it doesn't, we hear about it. That feedback loop is short, and it shapes how we work. We have a track record of successful deployments and a strong reputation as a result.About the roleWe're looking for a Senior GenAI Engineer to build AI applications and agentic workflows for Motorway, taking them from rapid prototype through to production-grade systems that deliver measurable value.You'll take a problem that isn't fully defined yet and see it through to a reliable system running in production: the prompting, the retrieval, the agent design, the evals, the guardrails, the monitoring. You own that whole stack. There's no separate team who "productionises" your work later.Most of what makes a GenAI feature good sits around the model rather than in it. The prompting is rarely the hard part. Retrieval quality is, and so is the data feeding it, evaluation you can trust, sensible behaviour when things fail, and getting it live and keeping it there. If that's the work you want to do, we're not precious about the route you took to get here. Some of us came through data science and machine learning and deliberately built up our software engineering; others came the other way.In this role, you will:Own AI features end to end, from an ambiguous problem through to a reliable, observable system that real customers depend on.Build the retrieval and data foundations these features stand on, and treat retrieval quality as a first-class engineering problem rather than a tuning exercise.Design evaluation and monitoring approaches that make quality, reliability and safety measurable rather than assumed.Build AI applications and agents using LLMs, orchestration, APIs and data systems, applying solid production software practices throughout.Make the calls on models, cost and latency that shape what a feature costs us to run, and document the reasoning so others can follow it.Prototype quickly, work out what is reusable, and harden the patterns that work into components the rest of the team adopts.Raise the quality of the work around you through code review, design feedback and the standards you set by example.Represent your technical decisions directly to product managers and stakeholders, translating model behaviour into business consequence.About youYou've shipped AI or ML systems that real users depend on, and you've stayed close enough to production to know how they behave when they break.Strong Python, and SQL you genuinely use. A lot of this work is data work: assembling grounding data, building golden datasets, and digging into why something failed.You've invested deliberately in your software engineering craft: testing, error handling, CI/CD, observability, and the MLOps practices that keep things healthy once they're live.You're hands-on across the GenAI stack: LLM APIs, retrieval and vector stores, agents with tool use, and structured outputs, running on cloud infrastructure (we use AWS and GCP).You have a real point of view on evaluation, most likely because you've been caught out by a system that looked fine and wasn't.You can reason about how models fail, including hallucination and prompt injection, and what that means for someone who trusts the output.You know when to reach for a model, when something simpler will do, and when to stop.You're a constructive reviewer, and colleagues are better off for having worked alongside you.You could be a great fit ifYou're curious about how things actually work, and you follow that curiosity past the first plausible answer.You're drawn to problems where the right approach isn't obvious yet.You're honest about the limits of what you know and pull people in early rather than late.You take responsibility for what you ship, watch how it behaves, and fix it when it breaks.You get satisfaction from the unglamorous work that makes an AI feature actually good, not just the part that demos well.You can disagree well, and commit once a decision is made.BenefitsWe've got your back, in life's biggest moments and the everyday ones too.Competitive salaryEquity scheme - we all share in Motorway's success25 days holidayFlexible working (2 days a week in our London office, with socials and snacks galore)Private medical insurance via BUPALife assurancePension scheme (we contribute 5%)Enhanced family leave (e.g. 26 weeks full pay for maternity or adoption)24/7 Employee Assistance ProgrammeEV leasing schemeCycle to work schemeNursery salary sacrifice scheme1 paid volunteering day a yearLocationLondonEmployment TypeFull timeLocation TypeHybridDepartmentProduct

Software Engineer – Data Platform TeamThe driving force behind Big Data at MimecastOverview Dive into the forefront of innovation with our Data Platform engineering team, where we process massive volumes of data to delight our customers with insights they love and fuel ML models with trusted data! Our pioneering Data Platform pushes on the boundaries of what’s possible, leveraging making AI-native and agentic ways with AWS.“If you’re interested in solving customer data challenges at immense scale, the Data Platform team is for you. Our AWS services process billions of events from millions of users each day. With efficient storage and querying capabilities, we’re able to serve requests in milliseconds when querying over huge volumes of data!” – Hiring ManagerWhat You’ll Do:As a Software Engineer in the Data Platform team, you will play a pivotal role in developing, and maintaining scalable systems. Your responsibilities will include:Implement scalable and reliable microservices on AWS infrastructure.Mentor and guide junior engineers, fostering a culture of collaboration, continuous learning, and professional growth.Create and maintain comprehensive technical documentation for architectures, processes, and procedures.Provide support during critical incidents and implement preventive measures.Monitor and analyze AWS usage, providing recommendations for cost savings without compromising system performance and reliability.What You’ll Bring:Demonstratable ability to work effectively in a collaborative team environment, mentoring junior team members and contributing to a positive team culture.Experience with Java development to build services and libraries with Java 21 and above.Experience in developing and supporting backend systems for data processing within AWS.Hands-on experience with foundational AWS services, such as; ALB, ECS, S3, ElastiCache, IAM, CloudWatch.Knowledge of implementing and maintaining Kafka-based event-driven services.Proficiency in either relational or NoSQL databases, with an understanding of database design, optimization, and management.Champion AI-powered development tools (Cursor, Claude) across the full engineering lifecycle with an AI-First engineering mindset.Experience with Infrastructure as Code (IaC) tools, such as Terraform or AWS CloudFormation.Knowledge of Jenkins and developing CI/CD pipelines.AI-First Engineering at MimecastMimecast is an AI-First engineering organization. Our teams actively leverage AI-powered development tools to accelerate innovation, improve code quality, and solve complex cybersecurity challenges at scale. We're looking for engineering leaders who embrace these technologies or are eager to master them quickly.Our AI leadership extends beyond how we build to what we build. Our Mihra AI agent delivers 7x faster threat response for customers, and we're recognized as "Agents of Change" in Human Risk Management. Engineers here work at the intersection of cutting-edge AI tooling and AI-powered security products that protect organizations worldwide.What We BringJoin our Data Platform team to accelerate your career journey, working with cutting-edge technologies and contributing to projects that have real customer impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements.Mimecast offers formal and on the job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly - working in cross functional teams to build your knowledge!Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person:Fosters a culture of collaboration, communication, performance and learningDrives innovation and creativity within and between teamsIntroduces employees to priorities outside of their immediate realmEnsures important interpersonal relationships and connections with one another and our community!Career Growth OpportunitiesPower real-time cybersecurity at Mimecast—build scalable data platforms that drive threat detection, fuel AI innovation, and accelerate your path to system ownership and leadershipWork at the intersection of data, AI, and cybersecurity to solve real-world threatsManager's Working Style & Team’s PurposeYou’re not just executing tasks—you’re shaping the data backbone that powers Mimecast’s cybersecurity products, while steadily growing into a system owner and technical decision-makerOwn critical components end-to-end – from design to production, not just implementationImprove system scalability and cost efficiency, directly impacting business marginsEnable faster AI/ML and analytics use cases by delivering clean, reliable dataIdentify gaps and drive platform improvements or new capabilitiesGradually influence architecture decisions and engineering standardsThe base salary range for this position is 48,00072,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.#LI-CS1Belonging at MimecastCybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.SummaryLocation: Great Britain - LondonType: Full time

SENIOR PORTFOLIO LEAD • Rendall & Rittner • £Competitive • Home-Based \n ROLE OVERVIEW \n We are looking for an experienced Senior Portfolio Lead to manage and develop a high-performing portfolio accounting team within our growing residential property management business. \n This is a leadership-focused role responsible for overseeing a team of 6–7 Portfolio Accountants ranging from Portfolio Accountant to Senior Portfolio Accountant level. You will provide day-to-day guidance, technical support, performance management and mentoring, while ensuring exceptional service delivery across a varied residential portfolio. \n The role is home-based, offering flexibility alongside the opportunity to work closely with senior leadership and key stakeholders across the business. \n ROLE EXPECTATIONS \n This role requires a strong background in service charge accounting combined with proven people management experience. \n You will be expected to lead confidently, manage workloads effectively and support your team in delivering accurate financial reporting, strong client service and continuous operational improvement. \n You should be comfortable managing multiple priorities, coaching individuals at different levels of experience and maintaining high standards across all aspects of portfolio accounting. \n WHAT SUCCESS LOOKS LIKE \n You’ll be successful in this role if: \n\n • Your team consistently delivers accurate and timely financial reporting\n, • Team members feel supported, developed and motivated\n, • Client relationships are managed professionally and confidently\n, • Service charge accounts, budgets and reporting are completed to a high standard\n, • You identify issues early and proactively implement solutions\n, • Stakeholders trust your judgement and technical expertise\n\n HOW YOU’LL SPEND MOST OF YOUR TIME \n Most weeks, you’ll be: \n\n • Managing and supporting a team of 6–7 Portfolio Accountants\n, • Conducting regular 1-1s, performance reviews and coaching sessions\n, • Reviewing service charge accounts, budgets and financial reporting\n, • Supporting complex developments and escalated financial queries\n, • Assisting with workload planning and team development\n, • Working closely with Property Managers, clients and senior stakeholders\n, • Monitoring team performance and ensuring service standards are maintained\n, • Supporting recruitment, onboarding and training within the team\n\n WHO THIS ROLE IS FOR \n This role suits someone who: \n\n • Has strong service charge accounting experience within residential property management\n, • Has previous experience managing or mentoring finance teams\n, • Is confident leading conversations with internal and external stakeholders\n, • Can balance technical accuracy with people leadership\n, • Enjoys developing and supporting high-performing teams\n, • Takes ownership and leads by example\n\n EXPERIENCE THAT HELPS \n\n • Strong service charge accounting knowledge\n, • Previous line management or supervisory experience\n, • Residential property management experience\n, • Experience managing large or complex residential developments\n, • Strong communication and stakeholder management skills\n, • Excellent Excel and financial reporting skills\n, • Knowledge of property management systems such as Propman\n, • Accounting qualification or qualified by experience advantageous\n\n WHAT WE OFFER \n\n • Competitive salary, aligned to experience\n, • Discretionary bonus\n, • Home-based working with flexibility\n, • 25 days holiday plus bank holidays\n, • Private medical insurance, life assurance and enhanced family leave\n, • Fully funded training and professional development\n, • Paid sabbaticals as a loyalty reward\n, • Pension scheme and employee assistance programme\n, • Discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK’s most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on leadership experience, technical capability and stakeholder management\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Sales Progressor — Self-Employed | Remote (UK) | £200–£225 per completed sale - Part or Full Time \n Fine & Country is hiring an experienced sales progressor on a self-employed, per-case basis. \n You'll take on a live pipeline of around 50 agreed sales and get them from memorandum of sale to completion. This can be increased based on your capacity. Every case is already agreed when it reaches you; there's no prospecting, no valuations, no new business. Just sales progression. \n The rate \n £200–£225 for every sale that completes, rate agreed on engagement. Self-employed contract. No basic salary, no cap, no cost to you. \n Our teams typically convert 20–30% of a 50-case pipeline each month: \n\n • \n 10 completions ? £2,000–£2,250 \n • \n 15 completions ? £3,000–£3,375 \n\n Those are our current teams' real conversion rates, not a best-case projection. What you earn tracks what you complete. \n What the role actually is \n Roughly 50 live cases. Compliance and AML checks on everything the agent uploads. Memorandum of Sale requests reviewed within two working hours. Both solicitors contacted within two working days. Contract pack and search funds confirmed within two to three days. Chase each sale twice per week as a minimum, including contact with the sellers and buyers. Weekly chain-wide status updates. Weekly meeting with your F&C partners \n Everything runs through our Pipeline Dashboard, which handles offer confirmations, Memorandum of Sale generation, invoicing and milestone comms automatically. You progress the sale; the admin largely takes care of itself. \n Who this suits \n Someone who has already done sales progression in UK estate agency or residential conveyancing, knows the process end to end, and is genuinely good at the part most people avoid, chasing a solicitor who has gone quiet, and holding a chain of five together on a Friday afternoon. \n You'll need: \n\n • \n Proven progression experience with completion volumes and a fall-through rate you can quote \n • \n Solid working knowledge of conveyancing, AML/ID checks and proof of funds \n • \n The confidence to chase firmly and professionally, and the judgement to know when to escalate \n • \n Daily discipline with CRM and pipeline records \n • \n Self-employed status (or willingness to register), your own UTR and public liability cover \n • \n A proper home working setup and availability Monday to Friday, business hours \n\n Why it's worth a look \n The pipeline is live from day one. The systems are built. The conveyancer panel is vetted on response times. You're paid on the one thing you control, getting sales to completion and there's no ceiling on it. \n Interested? \n Apply with your CV or Linkedin Profile \n Fine & Country is an equal opportunities organisation and welcomes applications from all backgrounds.

LIVE IN CARETAKER \n\n • Rendall & Rittner • £32,000 - £35,000 • Southwood Park, Highgate - N6 5SG • Mon to Fri and ever other Saturday\n\n DEVELOPMENT DETAILS \n You’ll be the on-site presence for a well-maintained community of 74 apartments set in leafy Highgate, moments from Highgate Wood and the independent charm of Highgate Village. With secure entry, tidy communal spaces and a calm residential feel, it’s a place where residents value safety, service and a spotless environment. Northern line links are within easy walking distance via Highgate and East Finchley stations, and as a live-in role you’ll have a one-bedroom flat on site, helping you respond swiftly and build strong relationships with residents. \n ROLE EXPECTATIONS \n You will take pride in keeping the communal areas immaculate, safe and welcoming, carrying out daily cleaning, basic maintenance and regular checks. You’ll be the friendly first point of contact for residents and contractors, handling queries, coordinating works and escalating issues promptly. You will balance hands-on tasks with diligent record-keeping to ensure compliance and smooth day-to-day operations. \n WHAT SUCCESS LOOKS LIKE \n\n • Residents consistently comment on the cleanliness, safety and warmth of the communal areas.\n, • Planned checks and compliance tasks are completed on time, with accurate records and zero overdue actions.\n, • Minor repairs are resolved quickly and larger issues are escalated early with clear, informative updates.\n, • Contractors are well-briefed, supervised and work is signed off to agreed standards.\n, • Communication is proactive, friendly and solution-focused, building trust with residents and the managing team.\n, • Emergencies are handled calmly and effectively, minimising disruption and ensuring safety.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Cleaning and presenting communal areas, entrances, corridors, stairwells and bin stores to a high standard.\n, • Conducting regular health and safety checks, including lighting, fire safety equipment, plant rooms and communal facilities.\n, • Carrying out minor repairs and reporting more complex maintenance needs with clear details and photos.\n, • Coordinating access and overseeing contractors, ensuring risk assessments and permits are in place.\n, • Managing deliveries, keys and site logs, and maintaining tidy stores and equipment.\n, • Responding to resident enquiries in person and via phone/email, resolving or escalating as needed.\n\n WHO THIS ROLE IS FOR \n\n • You’re a hands-on, practical problem-solver who takes pride in high standards and neat finishes.\n, • You’re approachable and service-minded, with the tact and patience to support a diverse resident community.\n, • You’re organised, reliable and comfortable working to schedules and checklists without constant supervision.\n, • You’re health and safety aware, with an eye for hazards and a calm approach in urgent situations.\n, • You’re happy to live on site, be visible, and take ownership of your building.\n\n EXPERIENCE THAT HELPS \n\n • Experience in caretaking, facilities, housekeeping or estates roles in residential blocks or similar settings.\n, • Confidence with basic DIY tasks such as painting, minor plumbing, adjusting doors and changing fittings.\n, • Familiarity with health and safety routines, such as fire alarm testing, emergency lighting checks and COSHH.\n, • Working with contractors and understanding permits to work and site inductions.\n, • Using basic digital tools or apps to log checks, report issues and track tasks.\n\n WHAT WE OFFER \n\n • 20 days holiday plus bank holidays\n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on your approach to resident service, health and safety know-how, problem-solving and how you organise and prioritise day-to-day caretaking tasks\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n Appointment is subject to a valid DBS check.

Please note that if you do not have the relevant experience required for the role, your application will not be considered. \n You do not need to have a driving licence for this role! \n We are currently recruiting for a Full Time or Part Time Property Manager for our Estate Agency client based in West Drayton. \n The ideal candidate must have experience in Property Management and be up to date with all current legislation. \n Candidates must be a UK Resident and ideally live within a 30-minute commute of the area. \n Open to part time school hours! \n Salary and benefits package for the role of Property Manager: \n\n • Basic up to £38,000 DOE (pro rata'd for part time)\n, • Monday to Friday 9am to 5.30pm\n, • 5 day working week OR part time school hours\n, • Award winning independent agency\n, • On site parking\n, • Great working environment\n, • Option for Hybrid working\n\n Responsibilities for the role of Property Manager: \n\n • Manage your own portfolio of approx. 150 residential properties\n, • Assist in overall management duties\n, • Build a strong working relationship with both landlords and tenants\n, • Arrange maintenance quotes and repairs\n, • Checking on rent payments\n, • Ensuring all legal compliance issues are met\n, • Book end of tenancy checkouts\n, • Deal with deposit returns and any deductions at end of tenancy\n, • Arrange gas safety records ensuring 100% compliance\n\n Key Skills for the role of Property Manager: \n\n • Previous property management experience\n, • ARLA preferred but not essential\n, • Excellent IT skills\n, • Excellent communication skills\n, • Work well in a team dealing with any issues efficiently\n, • Impeccable customer service skills\n, • Good time management and excellent organisational skills\n, • Able to work to deadlines\n\n Additional Company Information: \n Our client is an independent Estate Agent, who offer a broad spectrum of property services including the sale, letting and management of residential property, as well as advice on the development and marketing of land and new homes are looking for an organised, self-motivated residential Property Manager. \n This is a wonderful opportunity to work on your own initiative, for an award winning Estate Agent, apply today!!

DOORPERSON \n\n • Rendall & Rittner • £27,000 - £28,000 • Centre Point - WC1A 1DB • 4 Days on, 4 Days off,\n\n DEVELOPMENT DETAILS \n Join a landmark West End address where luxury living and iconic views meet effortless city access. You will be part of a five-star residential environment with a 24-hour concierge and exceptional amenities including a pool, spa, gym, sauna, cinema and residents’ lounge. With Soho and Covent Garden moments away and Tottenham Court Road station directly below, your desk is at the centre of London’s cultural and transport heartbeat. \n ROLE EXPECTATIONS \n You will be the first friendly face residents and guests meet, delivering a polished, professional welcome and ensuring smooth arrivals and departures. Most days you’ll manage the front entrance, support concierge operations, coordinate deliveries and taxis, and keep the lobby immaculate and secure. You’ll balance warm hospitality with vigilant attention to safety and procedures. \n WHAT SUCCESS LOOKS LIKE \n\n • Every resident and guest is greeted promptly by name where possible, with a warm, tailored welcome.\n, • The entrance, lobby and approach remain pristine and calm, even at peak times.\n, • Packages, keys and access are handled accurately, securely and in line with procedures.\n, • You communicate clearly with concierge, security and contractors to keep everything running smoothly.\n, • Incidents and maintenance issues are spotted early and escalated appropriately.\n, • Shift handovers are concise and complete, ensuring seamless service 24/7.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Managing the door and lobby, opening doors and assisting with access while maintaining security.\n, • Welcoming residents and guests, offering directions and support with bags, taxis and umbrellas.\n, • Coordinating deliveries, logging items and notifying residents in line with site procedures.\n, • Monitoring the entrance, reporting any safety or maintenance concerns promptly.\n, • Keeping the lobby and frontage tidy, presentable and free of hazards.\n, • Liaising with the concierge team, providing updates and ensuring smooth handovers.\n\n WHO THIS ROLE IS FOR \n\n • You bring a genuine passion for hospitality and take pride in creating standout first impressions.\n, • You are calm, courteous and professional, even when it’s busy or plans change.\n, • You have an eye for detail and notice what others miss, from a scuffed mat to a misplaced parcel.\n, • You communicate clearly and respectfully with residents, guests and colleagues.\n, • You’re punctual, reliable and thrive in a smart, standards-driven environment.\n\n EXPERIENCE THAT HELPS \n\n • Front-of-house experience in luxury residential, hotel or customer-facing environments.\n, • Confident handling deliveries, access control and lobby presentation standards.\n, • Familiarity with safety, security and incident reporting procedures.\n, • Experience using radios, logging systems or basic building management tools.\n, • Knowledge of the local West End area to assist with directions and recommendations.\n\n WHAT WE OFFER \n\n • 24 Days Including Bank Holidays days \n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on your service ethos, situational judgement, communication, security awareness and ability to deliver five-star front-of-house standards\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n Appointment is subject to a valid DBS check.

LOBBY AMBASSADOR \n\n • Rendall & Rittner • 30,000 • 9 Millbank - SW1P 3AN • 4 Days on, 4 Days off,\n\n DEVELOPMENT DETAILS \n Step into a landmark riverside residence in Westminster, where a Grade II listed building has been reimagined into 201 premium apartments by Berkeley Group. You’ll support an established 24-hour concierge team and welcome a discerning community who enjoy a pool, fitness studio, cinema, sauna and private dining spaces. The setting is elegant, service-led and fast-paced, with the Thames on your doorstep and excellent transport a short walk away. \n ROLE EXPECTATIONS \n You will be the welcoming face of the building, creating exceptional first impressions and seamless experiences for residents and guests. Most days you’ll manage the lobby flow, handle enquiries, coordinate with the concierge team, and keep standards high while proactively resolving issues. \n WHAT SUCCESS LOOKS LIKE \n\n • Every resident and guest is greeted promptly, warmly and by name where possible.\n, • The lobby feels calm, immaculate and professionally managed throughout your shift.\n, • Enquiries, deliveries and bookings are handled efficiently with clear follow-up.\n, • Communication with concierge, security and contractors is timely and accurate.\n, • Potential issues are spotted early and resolved or escalated with ownership.\n, • Handover notes are thorough, enabling smooth 24/7 service continuity.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Hosting the lobby: welcoming arrivals, managing visitor access and maintaining a polished front-of-house.\n, • Handling enquiries: answering questions, logging requests and coordinating concierge services.\n, • Managing deliveries and returns, ensuring secure, efficient parcel handling.\n, • Monitoring building standards, reporting maintenance issues and supporting H&S checks.\n, • Liaising with residents, contractors and colleagues to schedule visits and minimise disruption.\n, • Completing accurate shift reports and handovers.\n\n WHO THIS ROLE IS FOR \n\n • You take pride in creating memorable service moments and building trusted relationships.\n, • You stay composed under pressure and bring a solutions-first mindset.\n, • You are detail-focused, organised and consistent in a luxury environment.\n, • You’re a clear, confident communicator who enjoys working as part of a 24/7 team.\n, • You’re punctual, reliable and comfortable with a structured shift pattern.\n\n EXPERIENCE THAT HELPS \n\n • Front-of-house or hospitality experience in high-end residential, hotel or corporate settings.\n, • Working knowledge of access control, visitor management or parcel systems.\n, • Familiarity with H&S awareness and incident reporting.\n, • Experience coordinating contractors or facilities tasks.\n, • Background in handling VIP expectations with discretion and professionalism.\n\n WHAT WE OFFER \n\n • 16 days holiday plus bank holidays\n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on customer service excellence, situational judgement, communication, and your approach to maintaining luxury front-of-house standards and safe operations\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n Appointment is subject to a valid DBS check.

Dreaming of a career in Dubai real estate? Want to live in one of the world’s most exciting cities and enjoy tax free, commission only earnings with uncapped potential? \n We’re hiring driven, motivated individuals to join Williams International as Estate Agents in Dubai. If you’re business minded, passionate about sales, and ready to thrive in a fast-paced market, this role is for you. \n Responsibilities of a Estate Agent: \n\n • Sell and promote residential properties across Dubai\n, • Manage the full sales process, from leads to contracts\n, • Build strong client relationships and provide expert advice\n, • Stay on top of Dubai property market trends\n\n Benefits of a Estate Agent: \n\n • 50-65% commission\n, • Visa & medical Insurance\n, • Designated relocation advisor\n, • Full industry leading training\n, • Guaranteed leads\n, • Opportunity to progress\n, • 24 days annual leave PLUS extra holidays taken over Christmas\n, • Free admin and marketing support\n, • Supportive and energetic working environment\n, • Assistance with RERA training course\n, • Continuous training and mentorship from designated trainers and management with over 20 years experience in the Dubai residential real estate market\n, • Monthly, quarterly and yearly incentives\n\n Skills of a Estate Agent: \n\n • Sales experience, ideally in real estate or high value services\n, • Excellent communication and negotiation skills\n, • Self-motivated, target-driven, and proactive\n, • Willingness to relocate to Dubai (RERA training provided)\n, • Driver’s license\n\n At Williams International, we stand out for our strong culture, hands on leadership, and genuine focus on agent growth. We provide real support, high quality training, and expert mentorship, all backed by a respected brand with a proven track record in the Dubai market. If you want a clear path to progression and a company that truly invests in your long term success, Williams is the place for you. \n As a Estate Agent you will have an uncapped earning potential, backed by full support for your relocation through our partner, Guy Last Recruitment.

Night Estate Officer \n\n • Rendall & Rittner • £29000-£31800 • Richmond Bridge, Twickenham - TW1 2TW • 4on 4off 1900-0700\n\n DEVELOPMENT DETAILS \n You’ll be the overnight presence at a landmark gated riverside community of 228 apartments and 34 townhouses, many with sweeping river views. Residents enjoy a well-equipped gym, secure parking and beautifully landscaped grounds, creating a calm, high-end environment to work in. With Richmond’s rail and Underground connections close by, the development blends tranquil riverside living with easy city access. \n ROLE EXPECTATIONS \n You will be the reassuring, professional face of the development throughout the night, keeping residents safe, informed and supported. You’ll manage access and security, oversee the common areas, handle queries and incidents, and coordinate with contractors and the daytime team to ensure seamless service. Your calm, proactive approach will set the tone for a secure and welcoming environment. \n WHAT SUCCESS LOOKS LIKE \n\n • Residents feel safe, acknowledged and well-informed throughout the night.\n, • Access control and security checks are completed on schedule with meticulous records.\n, • Incidents are managed calmly and resolved efficiently, with clear escalation when needed.\n, • Handover notes are thorough, enabling seamless continuity with the day team.\n, • Communal areas remain spotless, orderly and ready for morning peak times.\n, • Contractors and deliveries are coordinated without disruption to residents.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Monitoring CCTV, managing access and conducting regular patrols of the building and grounds.\n, • Welcoming residents and guests, answering queries and offering practical assistance.\n, • Logging incidents, defects and maintenance issues, and escalating appropriately.\n, • Coordinating night-time contractors, deliveries and key handling with clear documentation.\n, • Performing spot checks on facilities and plant rooms, ensuring safety and compliance.\n, • Preparing detailed handovers for the morning team and updating operational logs.\n\n WHO THIS ROLE IS FOR \n\n • You take pride in delivering warm, professional service at all hours.\n, • You stay composed under pressure and make sound decisions with minimal supervision.\n, • You’re detail-focused, organised and comfortable with procedures and reporting.\n, • You’re a team player who communicates clearly across shifts and with residents.\n, • You’re physically able to conduct regular patrols and respond swiftly when needed.\n\n EXPERIENCE THAT HELPS \n\n • Previous concierge, security, front-of-house or customer service experience.\n, • Familiarity with CCTV systems, access control and incident reporting.\n, • Experience within residential or hotel environments with high service standards.\n, • Confidence working night shifts and managing building emergencies.\n, • Basic knowledge of health and safety and fire evacuation procedures.\n\n WHAT WE OFFER \n\n • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on your approach to resident service, incident management, security awareness and night-shift operations\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n Appointment is subject to a valid DBS check.

LondonProduct & Technology – Tech Leadership /Perm - Full-time /HybridMOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing and service, so that people can connect in memorable ways. Not online but out there, in real life.We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half a million customers, mostly small and medium businesses in North America, the UK, and Europe – businesses that, like us, get all excited about putting something real and beautiful into people’s hands. Does that make us nerds? Probably, and we’re ok with that. We’ve been given the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Backed by venture capital, we’re part of Tech Nation’s ‘Future Fifty’, recently passing $1bn in lifetime revenue, and featuring in the Guardian’s top 10 UK start-ups list. Ok, we’ll stop bragging now.Today, we’re more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa.MOO's engineering teams span the physical and digital worlds. Every order we take is manufactured after it is paid for, so the journey from "buy" to "delivered" runs through a factory as well as a database. That is true of the storefront, our design and customisation tools, cart, checkout and payments, business accounts, and equally true of order orchestration, manufacturing, fulfilment, shipping and the tooling our Customer Service and Operations teams use. The problems worth solving here run the length of that journey, and the hardest ones are usually the ones that cross it.As we scale, we're bringing together two ecommerce platforms while also experimenting with our customers' browsing experiences to support growth. On the other side of the order, we're consolidating tooling for Customer Service and Operations, improving data visibility across the order journey, integrating new carriers, and increasing manufacturing capacity while protecting customer experience and margin. We're also changing how we build, with AI-assisted development now part of everyday engineering practice here.You'll partner closely with engineering teams across our entire ecosystem, product leadership, and our Platform group, to deliver a coherent, scalable architecture and unblock cross-team delivery.Bring deep technical leadership across MOO's ecommerce ecosystem, from storefront and checkout through to delivered. You'll support in setting the architectural direction for that journey and enable multiple teams to move quickly and efficiently.Balance essential scaling of today's systems with an iterative migration away from legacy components. Define contracts, events and guardrails that make our ecosystem observable, resilient and cost-efficient. Set the standard for how we use AI-assisted development, so we get the speed without lowering the quality bar. Translate operational requirements from Operations and Customer Service, and commercial requirements from Product and Trading, into pragmatic platform improvements.You'll work with our engineering team, who are largely based in the UK, and with stakeholders at our manufacturing facilities in East Providence, Rhode Island and Dagenham, London.Senior IC role reporting into senior leadership (VP of Technology). Scope spans multiple teams across ecommerce and post-purchase, partnering closely with Product leadership and Platform and Architecture peers to help drive what the future of MOOs systems look like.Travel to our East Providence facility a couple of times a year - ( we are able open to findingalternatives with anyone for whom that travel is not workable)ResponsibilitiesDomain leadership and technical strategy: Work with other engineering leaders to define the architectural roadmap across the whole order journey, spanning storefront, design and customisation tooling, checkout and payments, order orchestration, manufacturing (IMFG, our manufacturing execution system, and our Tulip shop-floor apps), fulfilment, shipping and Customer Service tooling.Scale and reliability: Lead cross-team initiatives that increase throughput and reduce cost-to-serve. Get us through peak trading without heroics, from traffic spikes at the front of the funnel through to production release at the back, and make sure we know in advance what would break first. Improve observability and operability across the flow from "buy" to "delivered", reducing "where is my order" contacts and manual interventions.AI-assisted development: Set the standard for how engineers across your estate use AI tooling day to day. Work with Security, Legal and Platform to define guardrails on review, testing and security, decide where these tools genuinely help and where they do not, and raise the practice of the teams around you rather than only your own.Data and tooling coherence: Assist in enabling a 360-degree order view and actioning capabilities for Customer Service and Operations by standardising data pipelines and surfacing the right aggregates in [our developer portal / Backstage] and related tools.Governance, facilitation and mentorship: Mentor Staff and Senior Engineers across all of the engineering department. Facilitate design reviews, hackathons and workshops, resolve technical conflicts, and align stakeholders on pragmatic, high-impact solutions.About youWe do not expect one person to arrive with all of this. If you recognise yourself in most of it, we would like to hear from you.Proven track record shaping architecture and delivery for complex ecommerce estates at scale, ideally including some combination of storefront and checkout, order orchestration, manufacturing or fulfilment, shipping, returns, and Customer Service tooling. Real depth in one part of that journey and credible breadth across the rest.Expert at designing service and event contracts, data flows and reliability patterns that enable multiple teams to ship safely and quickly.You have taken systems through peak trading, or an equivalent step change in volume, and can tell us what broke and what you changed as a result. Written, drawn or talked through, whichever suits you.A considered view on where AI-assisted development earns its place in professional engineering and where it does not, and an interest in how a team adopts it well rather than only how you use it yourself.Able to align Operations, Customer Service, Product and Engineering, resolve technical disagreement, and translate architecture into measurable business impact. Used to working with teams in more than one time zone.Able to balance migration with tactical scaling work in live systems.Nice To Have'sExperience with manufacturing execution systems, batching and scheduling algorithms, and warehouse or dispatch integrations.Prior work migrating ecommerce platforms and improving Customer Service agent experience through unified data and the ability to act on it.Experience of B2B or multi-tenant commerce, where an administrator buys on behalf of an organisation against controlled templates and budgets.Hands-on experience introducing AI-assisted development across an engineering organisation, including the parts that went wrong.Outcomes you will driveEcommerce performance and reliability: storefront and checkout stay fast and available through peak, and teams can change conversion-critical paths without fear.Reliability and flow: uptime and lead-time accuracy across the whole order journey, from checkout availability through to delivery.Peak readiness: we trade without heroics throughout the year, and we know in advance what would break first.Faster and cheaper dispatch through automated carrier integrations and improved lead-time logic.Higher manufacturing throughput via robust batching, scheduling and performance improvements in IMFG and Tulip apps.Coherent architecture and data model across the order journey that accelerates migration while stabilising today's operations.Faster delivery through AI-assisted development, with no loss in the quality of what we ship.What’s it like to work at MOO? MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.Diversity StatementWe are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

DescriptionWe're looking for a Success Architect to join our Solutions Consulting team and own a new, post-sales discipline at Meltwater: helping our most sophisticated customers get real, measurable value out of our MCP solutions once they're live. This is not a support role and it's not a sales role. It's the connective tissue between what a customer has purchased and what they actually build with it. Customer Success owns everything inside the Meltwater product (searches, dashboards, boolean logic). The Success Architect owns everything on the other side of the connector: how a customer uses an LLM platform to turn Meltwater data into reports, briefs, and decisions, and how they responsibly combine that data with other sources they're bringing into the same environment. You'll be hands-on with customers from implementation through the life of the account, and you'll be a genuine authority on where AI and agentic tooling are headed, because our customers will expect you to be ahead of them.What You'll Do:Partner with customers from implementation onward to design how they'll use MCP and LLM platforms to work with Meltwater data, setting the technical and workflow foundation early so adoption sticksHelp customers build skills, agents, and repeatable workflows that turn raw Meltwater data into reports, briefs, and other deliverables their teams actually useDevelop and share best practices for combining Meltwater data with other datasets customers bring into their LLM environment, including guidance on structuring, prompting, and data hygieneAct as the primary point of contact for the "outside the product" experience, working alongside CS, Account Managers, and Implementation so nothing falls in the gap between platform and productStay current on the fastest-moving part of the AI landscape (models, agent frameworks, MCP tooling) and translate what's new into practical guidance customers can use right awayIdentify friction points or recurring questions across accounts and turn them into scalable enablement materials, playbooks, or internal feedback for the product teamBuild trusted, senior-level relationships with sophisticated customer stakeholders who expect a true expert, not a generic support contactRepresent the voice of the customer internally, feeding real-world usage patterns and gaps back to Product and Solutions Consulting leadershipWhat You'll Bring:5+ years of experience in solutions consulting, product specialist, or similar customer-facing technical rolesHands-on fluency with LLM platforms and agentic tooling, including how to build and structure custom skills or agents, not just how to prompt oneWorking understanding of MCP (Model Context Protocol) or comparable connector architectures, and how data flows from a platform into an LLM environmentComfort translating a technical capability into a clear business workflow, and comfort translating a business need into the technical setup that solves for itExperience supporting large, complex, or enterprise-scale accounts, including the patience and structure needed for phased implementationsA genuine curiosity about where AI is headed, evidenced by how you already use these tools, not just familiarity with the spaceStrong cross-functional instincts and the ability to work smoothly alongside CS, Account Management, and Implementation without needing rigid handoffsExcellent communication skills, credible with both technical stakeholders and senior business decision-makersPrior experience with Meltwater's product suite or similar media intelligence/social listening platforms is a plus, but not requiredWhat We Offer:Enjoy flexible paid time off for enhanced work-life balanceSecure your future with a Creative PensionTake advantage of our cycle-to-work scheme promoting eco-friendly commuting optionsElevate your health and wellness through Simply Health, an integral part of our benefits package offering diverse options for a holistic well-being journeyPrioritise well-being after tenure with comprehensive Vitality Health Insurance, a reward for commitment and a safeguard for long term health needs.Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.Energetic work environment with a hybrid work style, providing the balance you needBenefit from our family leave program, which grows with your tenure at Meltwater.Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.Where You'll Work: 7th floor, 20 Farringdon Street, London, EC4A 4ABOur StoryAt Meltwater, we believe that when you have the right people in the right environment, great things happen.Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way.We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.We are Meltwater. Inspired by innovation, powered by people.Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.We may use AI to assist in aspects of our hiring process, such as reviewing candidate information, capturing interview notes, and supporting interview activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.

Senior Forward Deployed Engineer, IncydrAbout MimecastThe work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.About the positionIncydr Product Development is looking for a Senior Forward Deployed Engineer to help make sure customers get the full value of Incydr, from initial rollout throughout the entire time they run the product. As Incydr scales globally across more customers and more complex environments, we're investing in a technical role that sits close to the customer: partnering with our proof-of-value engineers, Professional Services team, and customer account teams to help accounts reach full operational health quickly and stay there as their needs evolve. It's a chance to shape a new role at the intersection of engineering and customer success.This is a hands-on, engineering role that also interacts with customers. You'll be embedded in Incydr Engineering and brought in directly by the teams closest to an account to work on something specific: a technical health check, custom integration work, digging deep into customer problems to find and resolve issues quickly, and even fine-tuning after deployment to make Incydr fit well inside a customer's environment. You'll be part of the engineering team with access to source code, advanced logging, and telemetry to solve problems directly or partner with other SMEs in engineering as needed. Expect some travel to customer sites, though most engagement happens remotely; day to day, you'll follow the hybrid working model for your local Mimecast office.AI-First Engineering at MimecastMimecast is an AI-First engineering organization. Our teams actively leverage AI-powered development tools to accelerate innovation, improve code quality, and solve complex cybersecurity challenges at scale. We're looking for engineering leaders who embrace these technologies or are eager to master them quickly.Our AI leadership extends beyond how we build to what we build. Our Mihra AI agent delivers 7x faster threat response for customers, and we're recognized as "Agents of Change" in Human Risk Management. Engineers here work at the intersection of cutting-edge AI tooling and AI-powered security products that protect organizations worldwide.What You'll Do:Partner with customer-facing teams, customers, and fellow engineers to quickly diagnose and resolve technical pain points, from deployment hiccups to performance tuning, so customers get the most out of Incydr.Take full ownership of each engagement, from first diagnosis to resolution, working directly with customers along the way, while account teams continue to own the broader relationship.Get full access to the Incydr codebase and deployment tooling, so you can dig into how something actually works yourself and ship a fix through our normal review process when you're the right person to do it.Build and troubleshoot custom scripts and integrations tailored to each customer's environment, using AI tools to move fast rather than reaching for a one-size-fits-all script library.Partner with Incydr Engineering on issues that need deeper product involvement, arriving with enough detail, like repro steps and a root-cause hypothesis, that they can act on it immediately.Spot early signals, like an account building up untriaged alert volume, and flag them proactively so customer-facing teams can get ahead of a problem before it grows.Coach and enable a customer's own team, through training, documentation, and hands-on pairing, so they can confidently run and maintain Incydr themselves.Bring what you learn back to the rest of product and engineering, so patterns you spot across customers directly shape the roadmap instead of being solved once and forgotten.What You'll Bring:5+ years building software, including practical experience troubleshooting or supporting that software directly with customers or in live production environments.Enough depth across a broad codebase to work independently: comfortable reading and navigating code you didn't write, diagnosing an issue, and contributing a fix through normal review when needed, without waiting on someone else to do the digging.Practical scripting and integration experience: building narrow, purpose-built solutions to a specific technical problem quickly, including using AI coding tools to move faster than writing everything by hand.Genuine comfort owning a technical conversation directly with a customer: running a working session on a live issue, walking a customer through troubleshooting together over a video call. This is a role that will directly interact with customers and with a variety of internal stakeholders.Comfort troubleshooting with incomplete information: you're the person who figures out why something is broken in someone else's environment, even when the information is incomplete and a customer's waiting on an answer.Strong written and verbal communication: translating a technical root cause into something a non-engineer can act on, and a customer's vague description of a problem into something engineering can act on.Comfort working daily with AI coding assistants and agents, and interest in building the kind of lightweight AI-driven tools and playbooks that let customers and internal teams solve problems themselves.Nice to Have:Experience with endpoint agent technology, device management (MDM), or the operational realities of deploying software across large, varied fleets.Experience with identity/directory sync (for example, SCIM) or enterprise single sign-on integrations.Experience building internal tools, playbooks, or automations that non-engineering teams can run themselves.Background in a customer-facing technical role: professional services, solutions engineering, technical account management, support or similar.Exposure to data security, data loss prevention, or insider risk concepts.The base salary range for this position is 80,000120,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.#LI-CS1Belonging at MimecastCybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.SummaryLocation: Great Britain - LondonType: Full time

About usAt Trainline, our purpose is to empower greener travel choices, connecting people and places. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline We’re Europe’s leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels.Our job is to make the green travel choice the best choice. By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet.We’re a team of more than 1,000 Trainliners from over 50 nationalities, working across London, Paris, Barcelona, Milan, Edinburgh and Madrid. Now is a brilliant time to join us and help shape the future of travel.Introducing the Trainline Machine Learning and AI Team Machine Learning and AI play an important role in Trainline’s mission to help millions of people make more sustainable travel choices every day. Our models and AI-powered systems support critical areas of our platform, from customer support agents and search recommendations to pricing, routing optimisation, personalised experiences and digital marketing.Our Machine Learning and AI teams own the full delivery lifecycle, from early ideas through to production systems that create measurable impact for our customers and the business. As MLOps Engineering Manager, you will help shape how we build, deploy and operate machine learning products at scale, working closely with ML Engineers, Data Engineers, Software Engineers, Data Scientists, Product Managers and stakeholders across Trainline.In this role as the MLOps Engineering Manager, you will... Build and lead a new team of MLOps Engineers, creating an environment where people can do their best work while delivering meaningful outcomes for customers and the business.Define and evolve MLOps processes, tooling and infrastructure choices across the technology department, helping teams build scalable, reliable and maintainable machine learning and AI systems.Own the deployment and operation of machine learning products, ensuring models and AI systems are production-ready, observable and able to support Trainline’s growth.Partner closely with engineering, data science, product and data teams to bring strong engineering standards into machine learning delivery, while recognising the specific challenges of data, AI and ML systems.Support the productionisation of batch and online machine learning models, including recommendation systems, classification and regression models, large language models and agent-based systems.Promote high standards for experimentation, testing, monitoring and continuous improvement, helping teams learn quickly and make evidence-led decisions.Contribute actively to Trainline’s AI and ML community, sharing knowledge, shaping best practice and supporting a culture of collaboration, curiosity and impact.Help the team make thoughtful technology choices across cloud infrastructure, CI/CD, monitoring and MLOps tooling, with a focus on long-term maintainability and measurable business value.We'd love to hear from you if you have... Experience leading, managing or mentoring engineers, with a thoughtful and inclusive approach to developing people, building teams and supporting delivery.Strong experience productionising machine learning models at scale, ideally across both batch and online use cases such as recommendation systems, classification models, regression models, large language models or AI agents.A good understanding of the machine learning development lifecycle, including data extraction, feature engineering, modelling, evaluation, deployment and ongoing monitoring.Experience with cloud infrastructure, ideally AWS, alongside DevOps technologies and practices such as Docker, Terraform, CI/CD pipelines and infrastructure-as-code.Familiarity with MLOps tools and practices such as MLflow, Airflow, model monitoring, API monitoring, data validation, data drift detection, autoscaling and access management.Strong Python experience, with helpful knowledge of Spark or PySpark for working with large-scale data and machine learning systems.An understanding of feature stores and related data technologies used to support operational machine learning products.Clear communication skills, with the ability to work effectively across engineering, data, product and business teams, and explain technical concepts in an accessible way.More information:Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor! LocationLondonEmployment TypeFull timeLocation TypeHybridDepartmentTechnologyData

Join us as we redefine how the world’s largest bank operates by harnessing the power of open source and frontier AI models. You’ll have the opportunity to shape the future of operational automation, working with talented teams to deliver impactful, end-to-end solutions. At JPMorganChase, you’ll drive innovation, foster a culture of excellence, and see your work make a tangible difference. If you’re passionate about technical leadership and want to influence the next generation of AI-driven operations, this is your chance to make your mark.Job Summary:As an Executive Director in the Applied Artificial Intelligence team within Corporate Investment Banking at JPMorganChase, you will lead a group of AI practitioners to build and deliver agentic automation capabilities. You will own both the development of shared applied AI capabilities and the end-to-end delivery of agentic solutions for priority Operations processes. You will set technical direction, partner with cross-functional teams, and ensure that AI-driven solutions are safely and effectively integrated into live operations. Your leadership will help shape the future of how we work and deliver value at scale.Job Responsibilities:Own and evolve shared applied AI capabilities, including agent authoring, orchestration patterns, evaluation, and the human-agent working surface, driving adoption across teams.Lead end-to-end delivery of agentic solutions for priority Operations processes, from problem framing to production operation under governance.Judge and maintain the balance between productizing durable shared capabilities and developing solution-specific surfaces.Mentor and inspire a team of AI engineers and practitioners, fostering a culture of excellence, innovation, and continuous learning.Set and uphold technical direction across agent orchestration, tool use, context assembly, human-in-the-loop design, and evaluation of non-deterministic behavior.Align delivery across multiple partner streams, resolving dependencies and sequencing without escalation.Build and sustain senior stakeholder confidence, translating technical constraints into business consequences and business intent into engineering requirements.Define and instrument the evidence base for each solution, measuring agent autonomy and human involvement.Drive best practices as a community leader and ensure AI practitioners stay current with the latest advances.Required Qualifications, Capabilities, and Skills:Hands-on experience building and shipping AI systems, not just managing teams.Demonstrated experience with agentic systems in production, including orchestration, tool use, retrieval, context assembly, human-in-the-loop design, and evaluation of non-deterministic behavior.Experience building and leading high-performing AI teams, including hiring, development, and performance management.Proven track record of leading complex cross-functional delivery and aligning multiple teams to a common plan.Exceptional stakeholder management skills, with credibility across senior business, technology, and control audiences.Strong software engineering foundations, including service design, distributed patterns, and testing of non-deterministic systems.Exceptional verbal and written communication skills, able to convey complex technical concepts to diverse audiences.Ability to influence key decision makers with compelling technical arguments.Preferred Qualifications, Capabilities, and Skills:Experience in financial services or other regulated, high-volume, control-heavy environments.Familiarity with policy-enforced execution, entitlements, and audit requirements for automated actions.Significant contributions to open source projects or published work in artificial intelligence and machine learning.Advanced degree in a quantitative discipline.J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Full timePosting Date: 2026-09-09

\n AI Architect - SC cleared - London/Hybrid - £682 - 6-12 months - Government project \n Key Responsibilities \n\n • Architect enterprise-grade AI solutions using frontier foundation models (eg Claude, GPT, Gemini family) across use cases including agentic automation, retrieval-augmented generation (RAG), copilots, and multi-modal applications\n, • Lead technical solutioning during pre-sales and discovery, translating client business challenges into scalable AI architecture and delivery roadmaps\n, • Design and govern the AI platform architecture: model orchestration, prompt and context management, retrieval pipelines, vector stores, agent frameworks, and tool/context integration (including emerging protocols such as MCP)\n, • Define and enforce responsible AI, governance, and assurance frameworks - covering bias, safety, data privacy, and model risk - aligned to client and regulatory requirements\n, • Lead and mentor a team of AI engineers and architects, building technical capability and clear career pathways within the practice\n, • Own technical relationships with hyperscaler and frontier model partners (Azure OpenAI, AWS Bedrock, Google Vertex AI, Anthropic, OpenAI) to stay ahead of platform capability\n, • Drive reusable accelerators, frameworks, and IP that can be repeated and scaled across client engagements\n, • Act as a trusted advisor to client CxOs and senior stakeholders on AI strategy, architecture, and roadmap\n, • Own end-to-end delivery quality: architecture reviews, technical governance boards, production readiness, and post-go-live scaling\n, • Contribute to thought leadership - whitepapers, conference contributions, and internal capability-building\n\n Required Skills & Experience \n\n • 10+ years in software engineering, data engineering, or solution architecture, including at least 3-5 years focused specifically on applied AI/ML or generative AI\n, • Proven, hands-on architecture experience with frontier large language models and multi-modal models - including prompt engineering, fine-tuning, RAG, and agentic/multi-agent system design\n, • Strong grounding in LLMOps/MLOps: evaluation frameworks, observability, cost and latency optimisation, guardrails, and safe deployment at enterprise scale\n, • Direct experience with major frontier model providers (Anthropic Claude, OpenAI, Google Gemini, or equivalent) and cloud AI ecosystems (Azure AI/OpenAI Service, AWS Bedrock, Google Vertex AI)\n, • Solid understanding of AI governance, responsible AI, and emerging regulatory frameworks (eg EU AI Act, NIST AI RMF, or regional equivalents)\n, • Demonstrated technical leadership - leading architecture teams, chairing design/technical governance authorities, mentoring senior engineers\n, • Client-facing consulting experience: solutioning, pre-sales support, and stakeholder management at senior client level\n, • Strong software engineering fundamentals: API design, cloud-native architecture, microservices, and data pipeline/data engineering experience\n, • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience; an advanced degree is a plus\n\n Preferred/Desirable Skills \n\n • Experience with agent orchestration frameworks (eg LangGraph, AutoGen, CrewAI) and emerging tool-integration protocols (eg Model Context Protocol)\n, • Public sector or other regulated-industry delivery experience (financial services, healthcare, government)\n, • Relevant certifications (eg Azure AI Engineer Associate, AWS Certified Machine Learning, Google Professional ML Engineer)\n, • Experience building or scaling an AI Centre of Excellence or comparable practice capability within a consulting organisation\n, • Published thought leadership, patents, or conference speaking in AI/ML\n

SLSQ427R369The primary mission of this Hunter role is to lead the charge in acquiring new logos and conquering greenfield territories across the UK & Ireland. You will be responsible for building a dominant presence in the Healthcare, Professional Business Services, Retail, and CPG industry verticals by landing strategic new accounts and then strategically growing those accounts to maximise Databricks consumption. This position offers the opportunity to make an immediate impact by driving high-velocity sales motions that balance aggressive new logo entry with long-term territory management.We are looking for an Enterprise Sales Director to join our rapidly growing business in the UK. You will lead some of our leading industry verticals and will be measured by achieving your team's overall quota, new logo activation, and growing Databricks usage. This is a team of account executives that are passionate about building a data ecosystem in the UK&I, technically knowledgeable and have a desire to help customers and partners succeed.You will be responsible for overseeing and motivating the Sales team, implementing sales plans, developing new business, expanding existing business, and delivering accurate and timely sales forecasting and reporting. This is an opportunity to build and lead an integral part of the EMEA sales team, so we are looking for owners, who will go the extra mile and want to be the very best at what they do.The impact you will have:Lead the team in new logo acquisition, ensuring a relentless focus on pipeline generation and greenfield opportunitiesEstablish company territory plans, team structure, individual quotas and patches for your team, including investment capacity requirementsReport on revenue forecast and strategic GTM initiativesDrive the transition from "landing" to "expanding," ensuring that new wins are strategically cultivated into high-usage Databricks accountsManage the front-line voice of Databricks, effectively communicating the value proposition through proposals and presentationsInspire a culture of teamwork, leading with value and achieving desired customers outcomesPartner with cross-functional teams to create, implement, and manage a complete revenue and customer success processDevelop trust-based relationships with customers and partners to ensure the UK’s long-term successUtilise your business network to develop a pipeline and hire qualified candidates to grow the teamEncourage learning and ongoing understanding of technical product details and our future product roadmapEstablish a regional growth and investment plan in the first 90 daysDevelop and deliver our strategic growth plans in the UK, in collaboration with the regional leaders across EMEA , ensure forecast accuracy and a predictable, high-growth businessEstablish and expand Strategic Regional System Integrator partnerships to support the development of our UK customer base and prospectsWhat we look for:Experience as a high-growth enterprise software sales leader with demonstrable track record of success leading high-performing sales teams serving Enterprise customers in the UK within the Big Data, Cloud, or SaaS Sales Industry. Knowledge and relationships relating to Healthcare, Professional Business Services, Retail, CPG are also beneficial but not essential.Passion for Strategic New Logo acquisition, with a track record of success,Ability to engage with and hire the best sales talent in the marketStrong proficiency in MEDDPIC methodology, value-based sales, and maintaining a Challenger mentality while managing complex enterprise dealsExpert knowledge of value based sales with both the business and IT stakeholders including C suiteExperience in leadership roles focussed on developing and managing new sales organisations to influence, develop, and achieve objectives within Big Data, Cloud, or SaaS salesAble to articulate and evangelise the value and align it with customer outcomesYou live our core values: customer obsessed, raise the bar, truth seeking, first principles, bias for action, and company first.History of exceeding sales quotas in similar high-growth technology companiesKnowledge of developing the partner ecosystem to help grow Enterprise strategic territoriesSuccess implementing strategies for consumption and commitment based sales revenue modelsAble to deliver accurate and timely sales forecasts and management reporting using SFDC as well as Clari (preferable not mandatory)Fluent English language skillsAbout DatabricksDatabricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.Our Commitment to Diversity and InclusionAt Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.ComplianceIf access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

London OfficeProduct Engineering – AI Platforms /Full Time /HybridAbout MoneyboxAt Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they’re saving and investing, buying their first home, or planning for retirement.Job BriefMoneybox engineering serves more than 2M customers and runs a live service handling over 20M API requests a day. We have agreed a company-wide AI Platforms strategy, backed by a business case, and we are now building the team to deliver it. This is a newly created function and you will be its first hire.The Head of AI Platforms & Deployment is a player-manager role reporting to the Engineering Director, owning both sides of that strategy: the AI Platforms capability pillars (control, monitoring and sandboxing; agentic workflow orchestration; knowledge capture) and the AI Deployment team of forward-deployed engineers who put AI to work on real business problems. You will be hands-on from day one - enabling business deployment of AI with the tools we have today - whilst also building and delivering a business-driven, multi-year AI platforms strategy and hiring and managing the team that executes it.Why now:AI offers Moneybox significant opportunities, and unlocking them safely means managing the risks that come with it. The controls and capabilities that make that possible (gateways, sandboxing, guardrails, monitoring, perimeter defence) need dedicated leadership to build.Demand for AI-enabled business systems is real and, without a safe path, goes underground. Someone must own the graduation ladder from "works for me" to owned, reviewed business system.We are hosting customer-facing AI models as part of our Aurora financial guidance service. Serving these safely, securely and at scale needs a dedicated engineering owner.We need to evolve our current Claude, Gemini and other frontier LLM deployments into a coherent, safe and effective strategic deployment platform. You are not coming in to write a strategy deck. Pace and learning are key: we expect you to run two tracks in parallel from day one - enable the do-ers, helping the business use AI safely with what we have today rather than gating everything behind platform build, and build the strategic platform. Key decisions should be made within your first two to three months and material platform improvements live within six. You will hire further engineers before the end of the year, growing the team as the benefits compound.What You'll DoOwn the AI platform strategy. Risk management, horizon scanning, supplier selection and vendor management, business case ownership, and benefits realisation through a coherent, business-driven delivery roadmap that is trusted by stakeholders across Moneybox.Build and lead the AI Deployment team. Hire, line-manage and set the engagement priorities and delivery standards for a team of forward-deployed AI engineers, working alongside embedded specialists while we hire. Grow into managing both the platform and deployment sub-teams as the function expands.Own perimeter safety in an AI-native world. Set and own our defensive AI strategy, with execution carried out in collaboration with Tech Ops. Our Principal Cloud Architect, who owns overall cloud strategy, is a key partner.Own AI platforms and costs. Harnesses, tooling, cost management, forecasting and optimisation (including usage-based pricing shifts), and the staff access model. This includes:AI safety for internal use: sandboxing, policy, integrations, MCP governance, usage guardrails and monitoring expectations.The three platform pillars: control, monitoring and sandboxing (LLM and MCP gateway, anonymisation, local hardening, sandboxed cloud agent hosting); agentic workflow orchestration (a "software factory" in the cloud with hybrid self-serve and engineering-managed workflows); and knowledge capture and organisation.AI workflow tooling and the tiered graduation ladder from personal tool, to shared tool, to business system.Evolving existing deployments: tactical enhancement of what we run today so it aligns with the strategic direction.Own model hosting and scaling. Hosting and scaling for AI and model workloads, including the customer-facing models behind our Aurora financial guidance service, with execution in collaboration with Tech Ops. Model safety and performance for customer-facing AI is shared with our Decisioning and Data Science teams: they own what happens inside the model, you own everything surrounding it.Enable the do-ers. Give departments a working answer for using AI today - clear guardrails on what is allowed now and fast risk assessment rather than blanket restriction - and make sure demand arrives through the front door.This role is explicitly not ML model development or data science, general cloud infrastructure ownership, or general engineering delivery - although our squads and engineering leads are customers of the platforms you build.Who You AreA proven engineering leader who has gone deep on AI. You have managed engineers and managers, run programmes, owned budgets and supplier relationships, and in the last two to three years you have owned an AI platform or enablement capability in a real organisation. Not a spectator or strategist-only.A player-manager. You are comfortable getting hands-on in the early months and equally comfortable stepping back as the team you have hired takes it on.Strategic and accountable. You build and deliver a 12-18 month strategy aligned to company objectives, make well-informed and timely decisions, and take full ownership of your function's performance and commitments.Unusually cross-functional. Every department is your stakeholder and customer. You will be recognised as the AI platforms expert at Moneybox, influencing exec and departmental leaders and resolving boundaries with Tech Ops and Decisioning through shared goals rather than turf.A team builder. You will build this team from scratch rather than inherit one, establishing a performance culture, developing your people, and running a team that itself models AI-enabled productivity.Commercially literate. You can express platform investment in ROI and EBITDA terms to a non-technical exec, and defend a risk position - on a connector approval, a token-versus-agent permission gap, a vendor - with clear reasoning.Experience & SkillEssentialProven engineering leadership: has managed engineers and managers, run programmes, owned budgets and supplier relationships.Has owned an AI platform or enablement capability in a real organisation in the last 2-3 years: deployed AI tooling company-wide, set governance, managed cost at scale.Has built or significantly scaled a team.Current, hands-on fluency with the modern AI stack: frontier model platforms, agentic tooling and harnesses, MCP and integration patterns, evals, prompt and context engineering.AI security and governance: sandboxing, gateways (LLM, MCP, AI), DLP, guardrail enforcement and data-boundary reasoning; able to form and defend risk positions.Cost engineering: usage-based pricing models, forecasting and optimisation levers.Enough software and cloud architecture depth to hold your own with Architects, Tech Ops and Decisioning, and to get hands-on with the platform in the early months. Our core stack is .NET on Azure and Python is the standard for AI, so we need polyglot pragmatism over allegiance to any single stack.Vendor and supplier evaluation and management in a fast-moving market.Evidence of business-case thinking: can express platform investment in ROI and EBITDA terms to a non-technical exec.DesirableExperience in financial services or another regulated industry, or a comparable risk-context environment.Hands-on experience selecting or implementing LLM/MCP gateways, sandboxed agent hosting or agentic workflow orchestration platforms.Experience serving customer-facing AI models in production and partnering with data science teams on model safety and performance.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Basic information Location Belfast, Bristol, Edinburgh, Glasgow, Leeds, London, Manchester Business Line Technology & Transformation Job Type Permanent / FTC Date published 07-Sep-2026 Req # 24813 Job description Connect to your IndustryDeloitte's Engineering practice is at the forefront of transforming businesses by bringing together cutting-edge tech programme delivery, quality assurance, and testing expertise. We empower clients to modernise their core business through our deep capabilities in application and infrastructure engineering, cloud strategy, transformation, and migration. Practitioners within this team continuously advance their expertise to deliver robust, innovative solutions, from initial strategy to implementation and optimization.As an Atlassian Global Alliance Partner, our Atlassian CoE team help our clients transform the way they work. We do this by connecting their people, practices and tools to drive transparency, collaboration, efficiency and data-driven decision-making across the enterprise. Our rapidly growing team combines a wealth of technical expertise and business advisory experience with deep industry knowledge.As the work and challenges our clients undertake become increasingly complex and valuable it's becoming critical to optimise the tools and platforms used for planning, collaborating, managing and reporting work, as well as how teams deliver value to their customers and the organisation. Deloitte is at the forefront of transforming our clients’ industries through advanced analytics, and artificial intelligence. Atlassian is a global leader in these tools, linking real data on teams’ work to practical, in-context AI solutions. Our practice works with clients across all industries to assess, design, implement, optimise and operate world-class Atlassian-based work management systems, helping them manage work end-to-end across the business, powered by AI and Rovo.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity Our rapidly expanding Atlassian Centre of Excellence (ACE) is a specialist team dedicated to designing, implementing and running innovative, agile work management platforms to help our clients run their businesses and technology transformation programmes in a transparent, collaborative and value-focused way.The continued success of our Atlassian practice means that we are looking to grow further by recruiting specialists with technical experience in designing, building, deploying, and managing Atlassian-based solutions with a strong focus on Rovo and AI.As a member of the Atlassian CoE team, you will support the development, positioning and implementation of Atlassian Rovo and AI-enabled solutions that help improve delivery, collaboration, knowledge management and decision-making across complex organisations. This is a client-facing role, working as part of a team across multiple projects, programmes and clients.The following are core elements of this role. There will be opportunities for coaching and training for strong candidates who do not have experience in all these areas:Ongoing client deliverySupporting client engagements involving Atlassian Rovo, contributing to discovery, solution design and implementation activitiesWorking with business and technology stakeholders to understand requirements and identify opportunities to apply AI-enabled solutionsDesign and delivery of Atlassian Rovo demonstrations, showcasing relevant use cases and business benefitsSupporting the implementation and configuration of Atlassian Rovo, including agent setup, workflow integration and user adoption activitiesHelping clients understand how Rovo integrates with Jira, Confluence and related tools to improve knowledge discovery and productivityContributing to delivery transformation initiatives and identifying opportunities to enhance ways of working through AI capabilitiesSupporting project teams in embedding AI-enabled practices into existing delivery processes and governance frameworksCollaborating with colleagues across the Atlassian CoE and wider organisation to deliver successful client outcomesContinuous innovationWorking as part of an EMEA-wide team to explore and develop AI-enabled delivery approaches and solutionsContributing to the development of Atlassian Rovo capabilities through knowledge sharing and collaborationDeveloping innovative AI-enabled solutions, use cases and demonstrations that showcase the value of Atlassian Rovo within client environmentsMaintaining a deep understanding of Atlassian's AI strategy, product roadmap and emerging capabilities across the ecosystemCreating reusable assets, accelerators, best practices and implementation patterns to support client delivery and capability growthParticipating in internal learning, capability-building and knowledge-sharing activitiesConnect to your skills and professional experience The following are the core skills and experience essential to be successful in this role:Strong knowledge of the Atlassian ecosystemDemonstrable expertise in Atlassian RovoExperience designing, delivering and demonstrating Atlassian-based solutionsStrong understanding of Artificial Intelligence concepts, trends and enterprise adoption considerationsExperience translating technical requirements into tangible roadmaps and plans Strong understanding of Software Development Lifecycle (SDLC), Agile delivery methodologies and modern software delivery practicesStrong communication, facilitation and presentation skills, with the ability to engage confidently with stakeholdersGrowth Mind-set – You embrace emerging technologies, continuously build your expertise and actively seek opportunities to learn and innovateProblem solving – You enjoy navigating ambiguity, identifying practical solutions and helping clients realise value from new technologiesThe following will be desirable skills:Accreditation and Certification in Atlassian products is an advantage but not essentialExperience creating Rovo agents, AI assistants or AI-driven workflow solutions Experience with Atlassian Marketplace applications, integrations and automation capabilitiesConnect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. Engineering, AI and DataWe lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Consulting"I get to work on projects that help clients in a sector I feel truly passionate about.” - Rhiannon, Technology and Transformation“Everyone always says, “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” - Gillian, Technology and TransformationOur hybrid working policyYou’ll be based in one of our UK Offices with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careersWPFULL SLTTECH BAENGAI BAENGG LOCFFICE

About Baringa Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding.The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation.Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors.Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms.Our Solutions & AI Lab (SAIL) practice are looking for an experienced AI Architect to join the team. Our Solutions & AI Labs practice helps clients control their data, turn it into actionable insight, and better leverage it through AI and Machine Learning solutions embedded directly into business processes. We support clients across a range of industries and offer deep expertise in AI/ML, Cloud, Platform Engineering and Managed Solutions. We are looking for an experienced Senior Manager to serve as an AI Architect — someone who can design the end-to-end architecture for enterprise AI platforms, lead consultancy engagements, and grow our AI & Solutions Engineering capability. The AI Architect role owns the technical blueprint for AI-enabled solutions delivered in and around our clients’ environments, combining deep architectural specialism with the commercial and leadership skills to shape and grow our practice. This is a role for someone who thrives at the intersection of client advisory, AI platform architecture and hands-on delivery leadership — and who has a genuine passion for bringing AI systems to production at scale. What you will be doingAs a Senior Manager and AI Architect, you will own and lead the architecture of complex AI programmes end-to-end — from shaping the opportunity and winning the work, through solution design, delivery governance and team leadership. You will bring SME-level depth in enterprise AI architecture and apply it to create real, lasting value for our clients. Although we do not expect you to be an expert in every technology listed below simultaneously, our team consists of people who can advise clients as well as bring deep technical knowledge when needed. Key responsibilities span the following areas. Engagement & delivery leadership Own and lead the architecture of complex AI and data transformation engagements, taking accountability for solution design, quality, technical risk and client outcomes. Lead and resource multi-disciplinary delivery teams — architects, engineers, data scientists and consultants — providing clear direction, technical oversight and people development. Manage engagement resourcing: forecast team requirements, work with practice leadership to staff engagements, and develop the talent pipeline through mentoring of junior practitioners. Proactively identify and manage delivery and architectural risks in complex stakeholder environments, escalating appropriately and maintaining client confidence throughout. Communicate clearly to both technical teams and senior client stakeholders, translating architectural complexity into actionable insight and decisive recommendation. Conduct rigorous architecture and design reviews and uphold engineering standards across every engagement you lead. Stakeholder management & advisory Act as a trusted advisor to client architects, CTOs, CDAOs and engineering leads, earning trust through depth of knowledge and a demonstrable delivery track record. Build and maintain strong, senior client relationships, navigating competing priorities across business, technology and risk functions. Facilitate architecture workshops and decision forums, driving alignment across diverse stakeholder groups and securing buy-in for target-state designs. Translate business strategy into architectural roadmaps, sequencing investment and change in a way that balances ambition with deliverability. Business development & bid support Play a leading role in business development: identifying new opportunities, shaping propositions, and supporting or leading bids and tender responses for AI and technology engagements. Contribute to proposal writing, articulating our capabilities and differentiators, including authoring technical and architecture sections of bid responses to client tenders and RFPs. Support practice-level growth initiatives, including account planning, capability development, and go-to-market positioning for AI architecture and solutions engineering services.Technical architecture — what you will design You will be the design authority for enterprise AI platforms, able to reason across the full stack and make credible technology selections. We expect expert-level depth in several of the areas below and working knowledge across the rest. AI platform & cloud architecture Architect AI and Data Platforms using a mix of technologies including Databricks, Snowflake, Claude Enterprise and the native services of Azure, AWS and GCP - selecting the right tool for the workload rather than defaulting to a single vendor. Design for scalability, security, cost efficiency and multi-cloud / hybrid patterns, with a strong grasp of containerisation, infrastructure-as-code, event-driven architectures and CI/CD. Balance technical excellence with delivery pragmatism and commercial realities, championing the path from prototype to production. Enterprise AI ecosystem integration Bring awareness of the broader enterprise landscape and how AI integrates with core operational systems such as SAP, Salesforce, ServiceNow and other systems of record and engagement. Design integration patterns that let AI capabilities interoperate safely with enterprise data, identity, workflow and process automation platforms – including MCP and A2A and how these capabilities enable an enterprise Agent mesh. Understand the data, governance and change implications of embedding AI into mission-critical enterprise processes. Orchestration & control plane Architect the orchestration and control-plane layer that governs how AI capabilities are exposed, routed and managed across the enterprise. Design MCP, AI and LLM gateway layers for secure, observable and policy-controlled access to models and tools. Design agent and skills registries — including recommending suitable technologies and patterns — to enable discovery, reuse and governance of agentic capabilities. Define the control plane for routing, rate limiting, cost management, model selection and version control across multiple model providers. AI solution design Design retrieval and reasoning architectures including RAG, corrective RAG (CRAG), and agentic patterns, selecting the right approach for a given business problem. Architect agent harnesses and their components — planning, memory, tool use, state management and multi-agent coordination. Design prompt strategies, context management and grounding approaches for reliable, production-grade LLM behaviour. Evaluation, guardrails & responsible AI Design evaluation frameworks and guardrails that make AI systems safe, reliable and measurable — covering accuracy, safety, bias, and task success. Embed responsible-AI and governance controls aligned to emerging regulation and client risk appetites. Define human-in-the-loop and fallback strategies for high-stakes use cases. Observability & operations Architect logging, monitoring, tracing and cost-observability across the AI stack, including model, agent and platform telemetry. Design for drift detection, performance monitoring and continuous evaluation in production (LLMOps / MLOps). Establish operational patterns for reliability, incident response and lifecycle management of AI systems at scale. Your skills and experience We're seeking a technically credible, commercially aware leader who brings a rare combination of architectural depth, delivery accountability and client advisory skill — someone energised by the complexity of taking AI solutions to production at scale. 7+ years in technology consulting, architecture or AI/ML engineering, with at least 3 years in a senior leadership or lead-architect role — including accountability for end-to-end solution design, resourcing and commercial outcomes. Proven ability to architect enterprise AI platforms across a mix of technologies (Databricks, Snowflake, Azure, AWS, GCP) with strong design capability across cloud, data and AI domains. Working understanding of how AI integrates with major operational systems such as SAP, Salesforce and ServiceNow. Hands-on knowledge of agentic AI, LLM gateways, MCP, RAG/CRAG, agent harnesses, evaluations and guardrails, and AI observability. Demonstrable experience designing and leading data & AI transformation programmes, and building high-performing teams in complex stakeholder environments — engaging comfortably at CTO, CDAO or engineering-director level. Track record of supporting or leading bid and proposal activity, including writing technical and architecture sections of responses to tenders and RFPs. A clear, confident communicator able to make the complex accessible for technical and non-technical audiences alike. Master’s degree in Computer Science, Engineering, Mathematics, Data Science or a related discipline, or equivalent depth through relevant certifications (e.g. AWS Solutions Architect Professional, Google Professional ML Engineer, Databricks / Azure / GCP architecture credentials). Industry experience We would particularly like to hear from people who have designed and led data & AI transformation programmes across one or more of the following sectors: Consumer Packaged Goods (CPG) Retail Pharmaceuticals & Life Sciences Manufacturing Financial Services Government and Public ServicesPrior experience as an embedded or forward-deployed architect within a client environment, and exposure to regulated industries would be desired.What a career at Baringa will give you Putting People First. Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success. Diversity and InclusionWe are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people.An award-winning workplaceYou can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we’ve achieved this.Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have.Join usAll applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further.Baringa Privacy NoticesFor UK & EUYour personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at privacy@baringa.comFor the USAYour personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact privacy@baringa.comFor Australia & SingaporeYour personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at privacy@baringa.com

About the Role:Grade Level (for internal use):15The Team:Enterprise Solutions (ES) Technology is a powerful combination of world class people and businesses with a shared mission and legacy of evolving markets and delivering for the most demanding customers in the world.We are the catalyst to bring data, software, services, and expertise together to power the markets of the future. We drive growth through world class execution, a growth mindset, and our unique expertise and passion for building innovative and connected solutions. We collaborate with our business line to drive business growth by focusing on execution of our joint product strategies. We ensure that we maximize business value while at the same time minimizing cost of ownership of our technology estate.Responsibilities and Impact:We are seeking a senior technology leader to partner closely with the Head of Technology for Enterprise Solutions in shaping the technology direction of a complex, regulated financial-services estate.This is a hands-on principal engineer and architect role, not a pure governance or advisory architecture function. The role exists to ensure technology strategy is grounded in engineering reality, deep domain understanding, and operational outcomes. You will work directly with the Head of Technology to shape and refine strategy, stress-testing ideas against engineering, regulatory, and operational constraints. You will engage closely with senior engineering leaders, platform teams, and product partners to turn strategy into real designs that can be built and run. You will get involved early in complex or high-risk initiatives and step in when it matters most, including during major incidents and recovery efforts. A key part of the role is knowing when to push forward, when to simplify, and when to slow down or stop. You will act as the engineering authority across Enterprise Solutions, leading primarily through influence rather than line management and the role carries broad responsibility for shaping architecture, design, and delivery decisions across multiple teams and domains. You will balance long-term strategy with near-term delivery constraints, operational resilience, and regulatory expectations, and represent the technology direction with clients and senior stakeholders, explaining design choices and trade-offs clearly and credibly. Overall, this role strengthens the technology function by making strategy buildable, operable, and defensible. What We’re Looking For:Basic Required Qualifications25+ years of technology leadership experience in tier-1 banking, capital markets, or other highly regulated, mission-critical environments, with hands-on engineering expertise and the ability to code and engage deeply with technical teams.Proven expertise in enterprise architecture and technology strategy, including defining multi-year roadmaps, reference architectures, design standards, and architectural governance for complex financial services platforms.Strong technical depth in distributed, event-driven, data-intensive systems, cloud platforms (AWS, Azure, GCP), security, resilience, regulatory compliance, and large-scale production environments.Deep domain knowledge of financial services and emerging technologies, including banking operations, regulatory reporting, data platforms, AI/analytics in production, and modern architectural paradigms such as agent-based systems, knowledge graphs, and semantic data models.Additional Preferred Qualifications:Strategic thinking and sound judgement, with the ability to balance long-term vision, regulatory requirements, operational realities, and business outcomes.Influential leadership, capable of driving decisions, alignment, and engineering excellence through credibility, collaboration, and expertise rather than formal authority.Exceptional communication and stakeholder management, able to articulate complex technical concepts, trade-offs, and risks clearly to executives, clients, regulators, and engineering teams.Coaching and mentoring mindset, raising the capability of senior engineers and architects through hands-on guidance, design reviews, and practical problem-solving.About S&P Global Market IntelligenceAt S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.For more information, visit .What’s In It For You?Our Mission: Advancing Essential Intelligence.Our People:We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.Our Values:Integrity, Discovery, PartnershipThroughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.Benefits:We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.Our benefits include: Health & Wellness: Health care coverage designed for the mind and body.Flexible Downtime: Generous time off helps keep you energized for your time on.Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global:At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.Recruitment Fraud Alert:If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.-----------------------------------------------------------Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal-----------------------------------------------------------IFTECH201 - Senior Professional (EEO Job Group)SummaryLocation: London, UKType: Full time

\n As an Executive Director in the Applied Artificial Intelligence team within Corporate Investment Banking at JPMorganChase, you will lead a group of AI practitioners to build and deliver agentic automation capabilities. You will own both the development of shared applied AI capabilities and the end-to-end delivery of agentic solutions for priority Operations processes. You will set technical direction, partner with cross-functional teams, and ensure that AI-driven solutions are safely and effectively integrated into live operations. Your leadership will help shape the future of how we work and deliver value at scale., \n \n • Own and evolve shared applied AI capabilities, including agent authoring, orchestration patterns, evaluation, and the human-agent working surface, driving adoption across teams.\n, • Lead end-to-end delivery of agentic solutions for priority Operations processes, from problem framing to production operation under governance.\n, • Judge and maintain the balance between productizing durable shared capabilities and developing solution-specific surfaces.\n, • Mentor and inspire a team of AI engineers and practitioners, fostering a culture of excellence, innovation, and continuous learning.\n, • Set and uphold technical direction across agent orchestration, tool use, context assembly, human-in-the-loop design, and evaluation of non-deterministic behavior.\n, • Align delivery across multiple partner streams, resolving dependencies and sequencing without escalation.\n, • Build and sustain senior stakeholder confidence, translating technical constraints into business consequences and business intent into engineering requirements.\n, • Define and instrument the evidence base for each solution, measuring agent autonomy and human involvement.\n, • Drive best practices as a community leader and ensure AI practitioners stay current with the latest advances. \n Hands-on experience building and shipping AI systems, not just managing teams.\n • Demonstrated experience with agentic systems in production, including orchestration, tool use, retrieval, context assembly, human-in-the-loop design, and evaluation of non-deterministic behavior.\n, • Experience building and leading high-performing AI teams, including hiring, development, and performance management.\n, • Proven track record of leading complex cross-functional delivery and aligning multiple teams to a common plan.\n, • Exceptional stakeholder management skills, with credibility across senior business, technology, and control audiences.\n, • Strong software engineering foundations, including service design, distributed patterns, and testing of non-deterministic systems.\n, • Exceptional verbal and written communication skills, able to convey complex technical concepts to diverse audiences.\n, • Ability to influence key decision makers with compelling technical arguments.\n Preferred Qualifications, Capabilities, and Skills:\n \n, • Experience in financial services or other regulated, high-volume, control-heavy environments.\n, • Familiarity with policy-enforced execution, entitlements, and audit requirements for automated actions.\n, • Significant contributions to open source projects or published work in artificial intelligence and machine learning.\n, • Advanced degree in a quantitative discipline.\n \n Join us as we redefine how the world's largest bank operates by harnessing the power of open source and frontier AI models. You'll have the opportunity to shape the future of operational automation, working with talented teams to deliver impactful, end-to-end solutions. At JPMorganChase, you'll drive innovation, foster a culture of excellence, and see your work make a tangible difference. If you're passionate about technical leadership and want to influence the next generation of AI-driven operations, this is your chance to make your mark., \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives., \n J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. \n #J-18808-Ljbffr

Job Description: \n Job Description for Customer Relations Agent \n Company Overview \n Founded in 2007 by Mike and Alison Battle, Lapland began with a simple but powerful purpose: \n to honour the wonder of childhood at Christmas. Frustrated by the poor quality of festive \n experiences available for their own four boys, the Battles set out to elevate this moment of \n childhood and reimagine the Father Christmas myth through original storytelling, meticulous set \n design, and emotionally resonant live theatre.Their ground-breaking immersive show opened in 2007 and immediately captured the attention and hearts of parents nationwide. Powered by their purpose, the couple partnered with Hollywood set designers and West End performance professionals to produce an experience of unprecedented quality and detail. With an NPS of 72 (outperforming industry icons in the entertainment space), Lapland’s customer loyalty is second to none and has now welcomed nearly 2 million ‘believers,’ with tickets selling out on release for what the press now terms ‘the Glastonbury of Christmas’. \n \n Today, the Lapland Group is a fast-growing purpose driven entertainment business spanning the \n three pillars of Live, Product and Studios. \n \n In 2024, Lapland’s eCommerce revenues grew tenfold, driven by the launch of magical at-home \n products like personalised Letters from Lapland…. (Advent calendar and soon, a Christmas Eve \n Experience?). These products extend the Lapland world into the home, deepening belief and \n connection beyond the physical experience. At the same time, our original story universe continues to scale through media. In 2023, Lapland launched its first podcast, Elfcast, which achieved No. 1 in the UK Family Charts and ranked in the global top 10 over Christmas. With plans to expand into audio and content year-round, our IP and characters are reaching audiences in new and emotionally resonant ways. \n \n With immersive Live experiences, high-growth eCommerce, and a rapidly expanding original \n content, Lapland is on a mission to become the definitive global Christmas brand anchored in belief, storytelling, and the enduring magic of childhood. \n \n Location: Covent Garden \n \n Role Overview: \n As Customer Relations Agent, you will be responsible for the daily overview and handling of enquiries and escalations within our CRM platform. Reporting into the Customer Relations Manager, you will be expected to review, effectively resolve, and manage enquiries and escalations from guests in a timely and professional manner, aligning with the framework, tone of voice, and standards set by the Lapland customer relations team. \n In this role, you will contribute directly to our mission of preserving the wonder and belief in Father Christmas, ensuring that every guest is met with kindness, professionalism, and warmth. \n \n Key Responsibilities: \n\n • Review, manage, and resolve guest enquiries and escalations in a timely manner in accordance with set Service Level Agreements (SLAs).\n, • Assist with ticketing enquiries, booking amendments, and online customer journey queries and digital experience concerns.\n, • Support product-related enquiries, including liaising with the call centre and handling minor escalations.\n, • Confidently use commerce software such as Shopify and Unify to resolve customer queries.\n, • Manage and troubleshoot photography queries collaborating with our third-party photography companies and using their software.\n, • Escalate complex or sensitive issues to the Customer Relations Coordinator and Customer Relations Manager as required.\n, • Assist in logging and tracking complaints across online channels and live events.\n, • Ensure all complaints and service recovery actions are accurately recorded in HubSpot.\n, • Handle all communication with guests professionally and sensitively, maintaining privacy and upholding the tone and standards set by the Lapland customer relations team.\n, • Collaborate with the Customer Relations Manager and Coordinator, outsourced providers, and internal teams to address guest issues promptly and efficiently.\n, • Maintain a positive, solution-oriented approach to complaint handling to ensure that every guest feels valued, respected, and heard.\n, • Work actively towards Lapland’s mission of delivering a magical visit to our guests, preserving the fleeting belief in Father Christmas for children and families.\n\n \n Previous Experience: \n\n • Previous customer service and complaints handling experience is desired\n, • Strong communication skills with experience reporting to senior management and liaising with other departments\n, • Experience in using computer-based systems, including CRM platforms, booking systems, and Microsoft Excel.\n\n \n Desirable Skills: \n We are seeking organised, solution-oriented, and driven individuals to join our seasonal Customer Relations team, working alongside our permanent team and Customer Relations Manager. \n \n\n • Efficiency and attention to detail.\n, • Excellent written and verbal communication skills, with the ability to remain calm and empathetic under pressure.\n, • Ability to prioritise workloads and manage multiple cases simultaneously while maintaining quality.\n, • Experience working in a live event environment\n\n \n Work Schedule Requirements \n\n • Split shifts required: 8:00am – 4:00pm, 9:00am- 5:00pm and 10:00am – 6:00pm.\n, • 5 days per week, including weekend shifts. 40 hour working week plus overtime available.\n, • This is a seasonal position for the Christmas period. Candidates must be able to commit to a minimum of 5 shifts per week for the duration of the contract, including weekend availability.\n, • Full availability is required during peak trading dates, including Christmas Eve, Boxing Day, New Year’s Eve, and New Year’s Day.\n, • Some training will take place in Ascot, Surrey, so candidates must be able to travel to this location.\n\n \n Life at LaplandUK: \n At LaplandUK, we believe in the magic of collaboration, a steadfast commitment to excellence, and a team that's always willing to roll up their sleeves and get involved. Working with us means being part of a dynamic environment where collaboration brings out the best in everyone, diverse talents converge, and innovation thrives. Our commitment to excellence ensures that every team member is dedicated to achieving the highest standards, contributing to a workplace culture that values continuous improvement and outstanding results. \n We're not just looking for employees; we want people who are excited to get involved, embrace challenges, and bring a hands-on approach to their work, creating a workplace full of positivity and collective success. Overall, working at LaplandUK offers a chance to be part of something truly special, where the wonder of childhood is celebrated by a team dedicated to making memories for over 40,000 families each year. \n \n Passion for the Mission \n We are in service to belief. We understand the impact of what we do and its legacy. \n \n One Team \n We only succeed together. We’re a positive, caring group of people who embrace developing Lapland and ourselves. \n \n Driven to Deliver Excellence \n Belief is in the detail. We take ownership of the challenge and bring a positive, solutions-focused attitude to deliver excellence in everything we do. \n Salary – \n \n £14.50 per hour \n \n Benefits: \n\n • Dog friendly office\n, • 20% discount on retail items on selected dates\n, • 20% Arcade food and drink discount\n\n \n Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship. \n \n LaplandUK reserve the right to withdraw this advert at any time. Due to the high number of applications being received, we may not be able to respond to every applicant. \n \n LaplandUK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. \n We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. \n \n

Navigator – London (Hybrid) \n Chief Product Officer \n Executive | Full-time | Reports to CEO \n Where We Are and Where We're Going \n Navigator is a performance media agency specialising in travel. We run campaigns globally across paid social, Google Ads, and programmatic for travel brands and agencies. We have scaled the business, work with some of the biggest brands and agencies in the world, and have partnerships with more than 20 of the world's largest travel booking platforms. \n We are transforming into the first, and only, true commerce media network in travel—a standalone network at the scale of Uber Advertising, built on first-party data that no one else has. Our ambition is to move from a service business that manually activates campaigns to a programmatic-first network that operates autonomously at scale for both endemic and non-endemic advertisers around the world. \n The two biggest challenges in commerce media today are fragmentation and standardisation. Navigator is being built to solve both by creating a unified network with consistent data, measurement, and activation across every channel, powered by more than two billion first-party data signals. We are at an exciting inflection point. The network is in its early stages, our machine learning foundations are being established, and advertising spend is already live. This is an opportunity to build something unique, leave a lasting impact on global advertising, and lead the product strategy behind a business that is already embracing agentic media buying. \n The Role \n The Chief Product Officer has a dual mandate. The first responsibility is to harness AI and agentic automation to increase productivity, output, and value across the existing agency operation, enabling the team to execute campaigns at a level and scale that would otherwise require a much larger workforce. The second responsibility is to build Navigator's AI-native, programmatic-first commerce media network. Both objectives must progress simultaneously. The current agency business must not be left behind; instead, it will be automated, evolved, and ultimately absorbed into the network. The CPO will own this transformation from end to end. \n Product Philosophy \n Navigator's product philosophy is based on an agent-to-tools architecture comprising foundational machine learning and a curated ecosystem of AI technologies. The first layer is an AI-native media workflow and orchestration platform capable of planning, activating, pacing, and optimising campaigns across DSPs, SSPs, RTB, Meta, TikTok, and other channels with minimal manual intervention. The second layer is an intelligence engine that continuously optimises campaigns, delivers real-time insights, and extracts value from more than two billion first-party data signals to create the most valuable audience and data products available to brands seeking to reach travellers. \n Key Responsibilities \n The immediate priority is automating the existing agency operation across Meta, TikTok, and Google Ads. The Chief Product Officer will identify friction throughout campaign workflows, including briefing, setup, trafficking, optimisation, and reporting, and implement AI-powered agentic workflows that reduce manual effort while increasing scale, speed, consistency, and accuracy. They will improve the client experience through faster reporting and richer performance insights without increasing operational overhead. They will also design an automation architecture based on an MCP-first approach that allows tools to be replaced easily, new agents to be introduced rapidly, and the platform to evolve with changing technology. \n The CPO will own Navigator's agentic media buying roadmap, building on existing partnerships with Scope3 and Kargo's Kera platform to transform early innovation into a scalable, differentiated product. They will define the balance between internally developed capabilities and partner technologies, creating an integrated agent-to-tools ecosystem. They will lead development towards fully autonomous campaign planning, activation, pacing, and optimisation while establishing the machine learning foundations required for audience segmentation, bid optimisation, frequency management, and predictive performance modelling. This capability will become a compelling client proposition that clearly differentiates Navigator from platforms, agencies, and holding companies. \n The role also includes leading the company's transition from predominantly paid social activation to a programmatic-first commerce media network. While Meta and TikTok will remain core revenue channels, the Chief Product Officer will scale Navigator's DSP, SSP, and RTB infrastructure into the network's primary activation capability. They will develop a unified activation layer that provides a consistent data model and buying interface across paid social and programmatic environments while managing strategic technical partnerships, API integrations, certifications, and evolving industry standards. \n Navigator's first-party data represents its competitive advantage. The Chief Product Officer will own the strategy, architecture, and commercial development of this data estate, ensuring it is structured, governed, and optimised for commercial value. They will oversee clean room integrations with partners to create a unified, privacy-safe view of traveller behaviour, enabling advanced audience modelling and targeting. They will build continuous campaign data feedback loops that ingest live performance data, improve optimisation models, and generate actionable client insights. They will also ensure privacy-by-design, regulatory compliance, and strong data governance are embedded throughout the platform. \n Measurement remains platform-agnostic. Navigator currently supports whichever measurement solutions clients or agencies require, and the Chief Product Officer will ensure seamless integration with third-party measurement providers while positioning the business to expand its own measurement capabilities as the network matures. \n Leadership \n The Chief Product Officer will build and lead the product and engineering organisation, recruiting and structuring teams capable of delivering the platform at scale. They will own the product roadmap, balancing priorities across agency automation, agentic media buying, programmatic infrastructure, and the data platform while making clear trade-off decisions. They will work closely with commercial teams to ensure product capabilities translate into compelling client propositions, support sales opportunities, and deliver measurable business outcomes. The role also includes managing AI and technology partnerships, evaluating new capabilities that strengthen the ecosystem, and representing product and technology strategy at board level by communicating architecture decisions, platform maturity, and build-versus-buy recommendations clearly to executives, investors, and stakeholders. \n About You \n The ideal candidate has significant product leadership experience within ad technology and has built or scaled programmatic infrastructure such as DSPs, SSPs, DMPs, or data marketplaces. They possess deep expertise in performance marketing across Meta and TikTok and understand campaign architecture, audience strategy, optimisation, and how to systematise media operations at scale. \n They have worked closely with machine learning and data science teams to deliver production AI models and understand where agentic AI can safely automate workflows and where human oversight remains essential. They have experience operating live service businesses while simultaneously building technology platforms and understand how to balance operational excellence with long-term product development. \n The successful candidate also has substantial experience working with first-party data and clean room technologies, including platforms such as AWS Clean Rooms, Snowflake, InfoSum, Habu, or equivalent solutions. They are a builder who is equally comfortable making architectural decisions and defining product roadmaps while operating in fast-moving environments with imperfect information. \n Commercial awareness is essential. The Chief Product Officer understands how product strategy influences revenue growth, customer retention, pricing, and market differentiation. They are also an excellent communicator who can present complex technical concepts clearly and confidently to boards, investors, clients, partners, and senior executives. \n Nice to Have \n Experience within a commerce media network, travel technology platform, or vertical data marketplace would be advantageous. Familiarity with agentic AI platforms such as Scope3, Kargo Kera, LangChain, AutoGen, or similar technologies would also be valuable, together with a clear perspective on their application to media workflow automation. An engineering background, including direct leadership of engineering teams, is desirable, as is experience guiding a business through the transition from founder-led product development to the more structured processes typically associated with Series A to Series B growth.

Senior Private Residence Manager \n London | Full-time | Senior Leadership \n \n Reporting to: Co-Ceo \n \n Scope: This role will be responsible for the continued development of the Private Residences division, advancing technical knowledge to practical solutions, while remaining actively involved in account manager and client relationships, operational delivery and portfolio management. \n \n Role: You will act as a senior and trusted point of contact for principals, family offices and their advisers, ensuring that every residence is exceptionally maintained, financially controlled, operationally ready and cared for with discretion and attention to detail. \n \n You will also play an important role in developing the Private Residences proposition as Townhouse continues to grow its portfolio and relationships within the international UHNW market. \n \n Location: Victoria, London \n Schedule: Monday–Friday 09:00am–06:00pm (additional hours as required to fulfil the role). \n Duty Manager weekend shifts every 6-8 weeks \n \n \n \n TOWNHOUSE - WHO WE ARE: \n \n Since 2013, the team at Townhouse has been enhancing every aspect of our client’s daily lives, through anticipatory service and meticulous attention to detail. \n \n Having trained at some of the world’s most exclusive hotels, luxury and highly personalised service is in our DNA. Our passion for hospitality and delivering impeccable service is what allows us to provide our clients with the most comprehensive lifestyle management & hospitality service within their own private residences. \n \n Townhouse is a London- and Geneva based private office serving international UHNW individuals. We support clients across the full residential lifecycle — from property search and relocation through to ongoing management and short stays — complemented by bespoke travel, lifestyle, and advisory services. \n Luxury hospitality sits at the heart of our culture, shaping our service philosophy and defining the standards to which we hold ourselves. \n JOB SPECIFICATION - WHAT YOU'LL DO \n \n As Senior Private Residence Manager, you will lead the operational and technical management of Townhouse’s Private Residences portfolio. The role requires strong technical knowledge of super-prime residential property, combined with an understanding that these assets are not simply bricks and mortar, but homes for UHNW principals and their families. \n \n \n Working closely with the Director of Client Services and the wider Private Office, Lifestyle and Travel teams, you will ensure each residence is well maintained, compliant, financially controlled, operationally ready and aligned with the way each family uses its home. \n You will strengthen systems, reporting, project planning, supplier performance and team capability, while ensuring Townhouse’s service standards remain consistent across a growing portfolio. \n \n Key Responsibilities \n \n Leadership, Strategy & Service Delivery \n\n • Serve as a senior member of the management team, contributing to business strategy, commercial growth and the development of the Private Residences division. \n, • Develop practical systems, standards and reporting that support consistent property management and client service across the portfolio. \n, • Work with the Director of Client Services to align technical property delivery with Townhouse’s wider service framework. \n, • Lead Account Managers, property professionals, contractors and suppliers with clear expectations, accountability and technical guidance. \n, • Manage the in-house housekeeping team. \n\n Client, Family Office & Adviser Relationships \n\n • Develop trusted relationships with principals, family offices and professional advisers. \n, • Communicate clearly with UHNW clients, knowing when to provide detail, make a recommendation or resolve a matter quietly. \n, • Translate technical or property matters into concise advice that supports informed decision-making without unnecessary operational detail. \n, • Understand each family’s expectations, preferences and use of the residence, and ensure these are reflected in the management of the property. \n, • Act as a senior escalation point for sensitive, complex or high-value property matters. \n\n \n Property Management, Compliance, Projects & Asset Stewardship \n \n\n • Take overall responsibility for the management and stewardship of a portfolio of high-value and super-prime private residences, predominantly in London. \n, • Ensure each residence is maintained to a high standard through planned and preventative maintenance, lifecycle planning, regular reviews and long-term asset protection. \n, • Oversee statutory compliance, health and safety, insurance-related matters, servicing schedules, maintenance records, operating procedures and compliance registers. \n, • Apply strong technical knowledge across M&E systems, security, technology, home systems, utilities, service charges, managing-agent relationships, defects, warranties and contractor performance. \n, • Identify property risks, future capital requirements and improvement opportunities, and provide clients or family offices with clear recommendations. \n, • Prepare and manage property budgets, annual operating costs, capital expenditure plans, major works and supplier expenditure. \n, • Oversee refurbishment, relocation, improvement and onboarding projects, including due diligence, condition assessments, snagging, operational set-up, budgets, timelines and quality standards. \n, • Represent the client’s interests throughout property projects, ensuring decisions support both the long-term property strategy and the way the family intends to live in the residence. \n\n Strategic Partner and Supplier Management \n\n • Build and manage a trusted network of contractors, suppliers and specialist advisers across London’s super-prime residential market. \n, • Maintain strong relationships with managing agents, developers, surveyors, architects, M&E consultants, security specialists and other professional advisers. \n, • Set supplier performance standards, review quality and cost, and ensure external partners reflect Townhouse’s values, standards and client expectations. \n, • Apply procurement discipline and value-for-money judgment without compromising technical standards or service quality. \n\n \n Please note that this job description is not exhaustive of all tasks and responsibilities that may vary and be required from time to time. \n \n \n Person Specification \n This role requires a strategic, emotionally intelligent leader with the gravitas to operate at executive level and the empathy to nurture and inspire a team. You will balance commercial acumen with exceptional client sensibility, bringing both vision and structure to a fast-growing luxury service business. \n \n You are proactive, solution-oriented, and thrive in environments where discretion, precision, and high standards are non-negotiable. \n \n The successful candidate may currently oversee a portfolio of prime or super-prime residential assets for a family office, private office, property company or UHNW principal. They will understand the technical and commercial responsibilities involved in protecting significant residential assets, while equally understanding that behind every property is a client, a family and a home. \n \n Required Skills & Experience \n\n • Leadership experience across luxury hospitality, private households, UHNW family office or super prime property portfolio management. \n, • Strong technical credibility in residential property, including major capital works, M&E infrastructure, budgets, contractor performance and residence readiness. \n, • RICS qualification / MRICS status strongly preferred, as this will support Townhouse’s technical credibility with principals, family offices, advisers and professional partners. Equivalent senior-level property, surveying or asset management experience may also be considered. \n, • Proven ability to build, develop and lead performing teams. \n, • Commercially aware, with experience supporting revenue growth, strategic planning and operational improvement. \n, • Confident managing senior client relationships, including principals, family offices and professional advisers. \n, • Experience developing practical operational systems, reporting structures and service frameworks. \n, • Excellent written and verbal English; additional European languages advantageous. \n, • Highly organised, analytical and able to manage multiple strategic and operational priorities. \n\n \n Benefits \n Townhouse is committed to fostering a high-performance, supportive environment where ambitious individuals can grow and thrive. Through structured appraisals, leadership development, and executive exposure, we invest in long-term capability and career progression. \n \n Benefits Include: \n\n • 20 days annual leave, (increasing each year to a maximum of 26 days) plus UK bank holidays \n, • Discretionary performance bonus (bi-annual and year-end) \n, • Health Cash Back Scheme \n, • Monthly team socials, seasonal events and experiences \n, • WFH allowance one day per week \n, • One-month paid sabbatical after five years of service \n\n \n This position will also have access to the Director level enhanced benefits.

Global Banking Markets - Software Engineer - Equities Data Platform Engineering - London - Vice President location_on London, Greater London, England, United Kingdom The Equities Data Platform team is core to delivering real-time analytics and handling critical fiduciary functions for Goldman Sachs' Electronic Trading business across Equities and Listed Options. If you're excited by the challenge of engineering systems that process massive volumes of business-critical data in real time, this is your opportunity to make a real impact. As a senior contributor, you will be one of the senior engineers leading the platform, owning the architecture and delivery of a core system within the Equities Data Platform and driving it through the full product lifecycle – from requirements gathering and design, through implementation, testing, deployment and support. Want to be part of a once-in-a-generation rebuild of the Electronic Trading Data Strategy? This role sits at the heart of that transformation – reimagining our stack to be cloud-native and AI-first, giving you the chance to help re-architect our data infrastructure from the ground up and embed AI-first thinking into everything we build. We're looking for someone who takes pride of ownership, embraces new technologies with curiosity, and holds themselves – and the team around them – to the highest standard of software quality. You'll take on significant leadership responsibilities, working alongside our other senior engineers to mentor engineers at all levels and help shape the technical direction of the team. • Act as one of the technical leads on the ground-up rebuild of our Electronic Trading data infrastructure into a cloud-native, AI-first platform., • Design, build, and maintain a high-performance, high-availability, high-capacity platform that processes and persists massive volumes of business-critical data in near real time, distributing it seamlessly to downstream Electronic Trading applications., • Develop highly reliable, industrial-strength data ingestion pipelines to consume large volumes of data emitted by trading and market data systems., • Design distributed computation infrastructure capable of running parallelized queries across huge datasets, at speed and at scale., • Design and build a cutting-edge, AI-powered UI/agent framework that delivers intelligent analytics and insights over our data – empowering users to interrogate and unlock value from large-scale datasets., • Partner closely with business stakeholders, client applications, and Regulatory & Compliance teams to shape new feature requests, influence roadmap priorities, and clearly communicate existing capabilities., • Provide technical direction and formal mentorship to engineers at all levels, working with fellow senior engineers to raise the bar on engineering practices across the team., • Around 5–10 years of professional experience with experience building high-performance, low-latency systems (sub-second) – at Vice President level., • Proven ability to drive complex, industrial-scale development independently, while also leading and developing engineers across the team., • Thorough knowledge of Java programming concepts (and Python a plus)., • Strong grounding in object-oriented programming, data structures, algorithms, and design patterns., • Experience building highly available, low-latency systems with a small footprint – including JVM internals, performance optimization, concurrency, and tuning for GC-free, real-time operation., • Experience with distributed stream-processing systems handling large-scale (big data) volumes in near real time., • Hands-on exposure to technologies such as HDFS/S3, Snowflake, SingleStore, Kafka (or similar streaming systems), Flink (or similar distributed processing frameworks), and Java/Scala (Python optional)., • Excellent communication skills, with the ability to collaborate effectively across teams while independently driving initiatives forward, and the credibility to influence senior stakeholders and technical peers., • Strong analytical and problem-solving mindset, with a passion for tackling hard technical challenges., • Demonstrable experience mentoring engineers and helping set technical standards within a team. This is a rare chance to be part of a once-in-a-generation rebuild – helping take our Electronic Trading data platform to be cloud-native and AI-first from the ground up. You'll own and shape mission-critical infrastructure at scale, work at the cutting edge of AI-driven analytics and grow your influence as a technical leader – all while working alongside a talented group of senior engineers and a collaborative team that values innovation and craftsmanship At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities. We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Read more about the full suite of class-leading benefits our firm has to offer. #J-18808-Ljbffr

Director. Lead - Markets Sales Support (Singapore, UK) Global Grade: Band 5 Work Type: Hybrid Working Employment Type: Permanent Posting Start Date: 02/09/2026 Posting End Date: 16/09/2026 Job Description: This role could be based in Singapore and UK. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based. As a Director within the Markets Client & Sales Operations group you will be the lead for a global, high performing team delivering scalable, high quality pre trade and post trade support to Markets Sales teams worldwide. The role partners closely with the rest of Markets Operations, Sales, Markets COO, and senior Markets leadership to drive efficiency, strengthen client experience, and enhance Sales productivity through operational excellence and continuous improvement. Strategy • Support Sales productivity initiatives through process simplification, automation, and improved information flow., • Maintain a strong understanding of Global Markets, CIB clients, and evolving regulatory and infrastructure landscapes., • Build strong, proactive partnerships with Sales teams globally to enable a client-centric and commercially aligned support model., • Identify and deliver global consistency by working closely with GCC (Global Capability Centre) and regional teams to close gaps, streamline processes, and standardise best practices., • Foster a continuous improvement mindset; champion process optimisation and scalable solutions that improve productivity. Business • Establish yourself as a trusted partner and subject matter expert for Markets Sales stakeholders., • Translate the Markets Sales Support vision into actionable priorities; execute against the Sales Support backlog., • Drive disciplined process improvement using data, feedback, and insights to reduce friction points and strengthen client outcomes., • Proactively Leverage the privileged position of the global Sales Support mandate to drive read-across of common pain points to surface opportunities for process and technology change to simplify, standardise and modernise non-revenue generating tasks within the Sales domain. Processes • Serve as the first point of contact for Sales queries, including account‑opening coordination and operational requests., • Independently manage Sales and Client escalations, demonstrating strong judgement, ownership, and solution‑orientation., • Work with Sales desks to identify opportunities to streamline workflows, improve productivity, and automate repeatable processes., • Provide trade lifecycle support, including novations, client lifecycle reporting (e.g., Option Expiry/Exercise, TRF Fixing), and other operational deliverables., • Partner with CSSG, Sales, COO, Operations, and Product teams to support new product enablement, process design, and implementation of new controls., • Coordinate and support client testing for new products, enhancements, or process changes., • Leverage MIS data to identify recurring issues, drive root‑cause remediation, and strengthen upstream processes. People andTalent • Lead, develop, and retain a global, multi-regional team., • Role model SCB values and foster a constructive, inclusive, and performance‑oriented culture., • Set clear expectations and collaborate effectively with control partners to uphold a strong risk culture., • Build strong leadership capability and succession planning across the organization., • Foster a culture of accountability, continuous improvement, and client focus., • Champion diversity, equity, and inclusion. Risk Management • Ensure Group Risk Management standards are being maintained / adhered to, • Engage Risk, Legal & Compliance and Operational Risk as appropriate on escalated items relating to Risk Management, • Drive regular risk and control assessment of new and existing tasks within the Sales Support catalogue of services., • Implement controls where no detective or preventative controls exist. Governance • Adherence to Ops Risk Framework standards of implementation and process management:, • Continuous review of procedures, catalogue of services and booking model Key stakeholders Internal • All Global Markets Operations functions and Markets Ops MT, • Markets Sales, Trading & COO, • Finance & Product Controls, • Client Coverage RMs and Client Managers, • Client Onboarding teams, • Markets and Country / Regional Legal / Compliance, • Other CIB or Bank teams as required to support client initiatives External • Tier 1/Tier Clients in segment and / or region as directed by the client tiering list (owned by Sales COO) and other Markets Clients and segments as required (Investors / Banks & Broker Dealers / Corporate Clients)., • Correspondent Banks, Custodians, • Consultants and Industry / Trade Bodies Regulatory andBusiness Conduct • Display exemplary conduct and live by the Group’s Values and Code of Conduct., • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct., • Effectively and collaboratively identify, elevate, mitigate, and resolve risk, conduct and compliance matters., • Lead the Markets Sales Support team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Other Responsibilities • Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture, • 10+ years’ experience in Global Markets Operations – Middle Office, Client Operations or Sales Support functions preferred. Cross Product experience key (FX / Derivatives / Securities), • Is a seasoned Transformation Agent. Foster a continuous improvement mindset; champion and drive process optimisation and scalable solutions that improve productivity., • Experience leading or supporting operational transformation with a demonstrable track record of identifying key opportunities for process redesign, automation, and digitalization to improve operational outcomes., • Experience in leading and developing a global, multi-regional team., • Ability to manage competing demands of a diverse and globally distributed Sales organisation, servicing Markets products across Corporate and Financial Institution clients., • Communication skills, • Internal / External Client Servicing, • Product Knowledge, • Problem Solving Skills, • Collaboration, • Ability to Influence, • Time Management, • Process Review and Design Skills We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: • Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do, • Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well, • Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. • Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations., • Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum., • Flexible workingoptions based around home and office locations, with flexible working patterns., • Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits, • A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning., • Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. #J-18808-Ljbffr

A design-conscious, Central London consultancy is looking to appoint a Project Quantity Surveyor to support its continued growth across a diverse project portfolio. This is a standout opportunity for a Project Quantity Surveyor to operate across residential, commercial, education, and mixed-use schemes where no two projects feel the same. The Project Quantity Surveyor will take on a visible, hands-on role within project teams, contributing to both commercial performance and client experience. This Project Quantity Surveyor role is built around trust, autonomy, and meaningful involvement from day one. The Project Quantity Surveyor will be joining a consultancy that values precision, relationships, and doing things properly. For a Project Quantity Surveyor who wants to move away from repetitive delivery and into something more engaging, this role offers a refreshing shift. The Project Quantity Surveyor's role The Project Quantity Surveyor will take charge of the financial and contractual elements of multiple live schemes, ensuring commercial clarity from early design through to final account. The Project Quantity Surveyor will coordinate procurement activities, from shaping tender strategies to analysing returns and supporting appointments. As a Project Quantity Surveyor, you will be actively involved in conversations with clients, architects, and contractors-helping steer projects rather than just reporting on them. The Project Quantity Surveyor will also manage contract administration duties, predominantly under JCT, while contributing to Employer's Agent responsibilities where needed. The Project Quantity Surveyor The successful Project Quantity Surveyor will bring 3-6 years' experience within a consultancy or client-side setting. A Project Quantity Surveyor should be comfortable navigating procurement stages and engaging directly with stakeholders. A solid grounding in JCT contracts is expected for this Project Quantity Surveyor position. A relevant degree is preferred, with MRICS or progression towards it seen as beneficial. The Project Quantity Surveyor will be proactive, commercially aware, and confident operating in a client-facing capacity. In Return? £50,000 - £55,000 salary (depending on experience) Central London location with varied project exposure Opportunity to work across residential, commercial, education & mixed-use sectors High level of autonomy and client interaction Clear progression within a growing consultancy If you are a Quantity Surveyor considering your career opportunities, then please contact Dan McEvoy at Brandon James. (phone number removed) Reference #DM22004 Quantity Surveyor / Project Manager / Project Management / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / MICOB / MAPM / FRICS / Contract Administration / Associate Director / Construction Consultancy

Senior Project Manager London | Construction Consultancy £70,000 - £80,000 Overview Our client, a leading multidisciplinary consultancy with a growing healthcare project management team, is looking to appoint a Senior Project Manager to support the delivery of a diverse portfolio of healthcare projects across London and the South East. This is an opportunity to join a well-established business with a strong public sector presence, delivering projects for NHS Trusts, healthcare providers and wider public sector clients. The role offers exposure to major capital programmes, stakeholder engagement at senior level and a clear pathway towards Associate. The Role Working as part of an established Project Management team, you'll take responsibility for delivering healthcare projects from inception through to completion, acting as the key client contact and ensuring successful project outcomes. The successful candidate will manage multiple projects across the healthcare sector, leading consultant teams, advising clients on risk and procurement strategies, and overseeing project delivery through all RIBA stages. Key Responsibilities • Lead the delivery of healthcare construction projects from feasibility to handover., • Act as Project Manager and Employer's Agent where required., • Manage client, consultant and contractor relationships., • Develop project programmes, budgets and risk registers., • Monitor project performance against cost, quality and programme objectives., • Lead project meetings and report to senior stakeholders., • Administer contracts under JCT and NEC forms., • Support business development and help strengthen client relationships., • Mentor junior members of the project management team. About You You'll come from a construction consultancy or project management consultancy background and have a proven track record delivering healthcare projects. Requirements: • MRICS and/or MCIOB qualified., • Experience delivering healthcare projects for NHS or private healthcare clients., • Strong project management experience across all project stages., • NEC experience essential., • Strong stakeholder management and communication skills., • Experience managing multidisciplinary consultant teams., • Commercially aware with a proactive approach to client service. What's on Offer • Competitive salary and bonus package., • Hybrid working., • Clear progression towards Associate level., • Opportunity to work on significant healthcare programmes., • Professional membership support., • Pension and private healthcare., • Flexible benefits package. Why Join? This role offers the chance to join a business with a strong pipeline of healthcare work and long-term framework relationships across the public sector. You'll be trusted with client-facing responsibilities from day one, supported by an experienced leadership team and given a clear route for career progression. If you're currently delivering healthcare projects and looking for greater responsibility, broader client exposure and a genuine opportunity to progress, we'd like to hear from you. Carriera Limited values diversity and promotes equality and no terminology in this advert is intended to discriminate against any protected characteristics under the Equality Act 2010. We welcome applications from all sections of society and are open to discussing any reasonable adjustments or additional arrangements you may require to support your application. All applicants must be eligible to live and work in the UK. When advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary vacancies we are acting as an Employment Business for the purposes of the Conduct Regulations 2003. All applications will be held in strict confidence and in accordance with our _.

A versatile and growing construction consultancy based in Central London is currently seeking an ambitious Assistant Quantity Surveyor to join their expanding commercial team. With a strong pipeline of residential, mixed-use and commercial schemes across London and the South East, this consultancy provides high-quality cost management and advisory services to a diverse client base. This is a client-facing, consultancy-side opportunity, ideal for an Assistant Quantity Surveyor looking to gain broad project exposure while developing strong technical and professional foundations. The Assistant Quantity Surveyor Role The successful Assistant Quantity Surveyor will support Senior Quantity Surveyors in delivering projects from early feasibility through to final account. The Assistant Quantity Surveyor will assist with cost planning, procurement and contract administration, while gaining valuable experience across both pre- and post-contract stages. Working closely with clients, contractors and design teams, the Assistant Quantity Surveyor will contribute to accurate cost reporting, effective change control and transparent financial management. This Assistant Quantity Surveyor position offers structured APC support and a clear pathway towards Quantity Surveyor and Senior Quantity Surveyor level. Assistant Quantity Surveyor - Key Responsibilities Assist in preparing cost plans, budgets and feasibility estimates Support tender documentation, analysis and procurement processes Assist with cost reporting, valuations and variation assessments Support contract administration under JCT forms of contract Attend site visits and client meetings Maintain accurate project records and financial documentation Provide commercial support across multiple live projectsAssistant Quantity Surveyor - Candidate Requirements 1-4 years' experience in a Quantity Surveying role, ideally within consultancy Experience on residential or commercial projects desirable Understanding of pre- and post-contract duties Familiarity with JCT contracts RICS accredited degree in Quantity Surveying or Commercial Management Working towards APC / MRICS or keen to enrol Strong numerical, organisational and communication skillsIn Return Salary of £35,000 - £45,000 (depending on experience) 25 days annual leave + bank holidays Pension scheme Hybrid and flexible working options Full APC support and ongoing CPD * Clear long-term progression within a supportive consultancy team If you are a Quantity Surveyor considering your career opportunities, then please contact Dan McEvoy at Brandon James. (phone number removed) Reference #DM21457 Quantity Surveyor / Project Manager / Project Management / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / MICOB / MAPM / FRICS / Contract Administration / Associate Director / Construction Consultancy

Our client is a leading global investment management company headquartered in London. It manages over $228 billion in assets and serves institutional investors, pension funds, wealth managers, and other sophisticated clients worldwide. The firm specializes in quantitative investing, alternative investments, systematic trading strategies, and technology-driven asset management. Data science, machine learning, and AI are core components of its investment and research processes. As part of our collaboration we will focus on two foundational capabilities required to enable safe and scalable AI adoption across the enterprise: Agentic Security and AI-Ready Data Foundations. We build the data foundations that make AI useful and safe inside regulated financial firms. The value of AI is capped by the data its agents can reach: if an agent cannot find, interpret, trace or be correctly permissioned against data, the capability is useless, or worse, unsafe. Your job is to close that gap. This is a hands-on senior role for an excellent Python engineer with strong data-engineering skills who is genuinely comfortable building with AI agents. You will design and build the catalogue, semantic, entitlement and analytical layers that turn large on-premise data estates into something agents can use. Requirements: • 5+ years building production data systems in Python, with strong engineering fundamentals (testing, code review, performance) and solid SQL., • Experience building crawlers, harvesters or connector frameworks that extract inventories, schemas, field dictionaries and lineage from databases, filesystems, message platforms and API surfaces, in addition to conventional data pipelines., • Event-driven integration with Kafka or similar, including secure producer patterns (mTLS or equivalent) and schema-managed topics., • Experience with search and document stores that back catalogue platforms (e.g. Elasticsearch, OpenSearch, MongoDB or similar)., • Working knowledge of lineage capture and modelling, with OpenLineage or similar as a reference, and readiness to work with proprietary in-house event models., • Experience applying LLMs to metadata work, such as drafting descriptions and classifications for human review, including quality evaluation of the generated output., • Readiness to work inside another team's codebase, complete components that the team has designed, and contribute through its review process., • Fluent English for written and spoken communication with client teams. Will be a plus • Time-series and tick stores (e.g. kdb+ or similar columnar time-series databases), market-data vendor schema APIs, symbology and asset-class concepts (market-data opening)., • MS SQL Server estates, reporting and BI systems, inventory extraction from application metadata tables (reporting opening)., • Columnar and lake formats (Parquet or similar), large object stores, orchestration platforms (Airflow or similar)., • Working-level knowledge of graph databases; data contracts and data quality frameworks; catalogue platforms (DataHub or similar) on the ingestion side., • Day-to-day use of AI coding agents; building data services consumed by AI agents., • Experience in financial services or other regulated on-premise environments. Responsibilities: • Build extraction, enrichment and registration paths that populate domain catalogues from live estates (databases, time-series stores, streaming platforms, filesystems, internal and vendor APIs) and connect them to the client's central catalogue through its existing mechanisms., • Extend an existing scraping capability from bare dataset and symbol inventories to full metadata: descriptions, field-level dictionaries, date ranges, asset-class and cadence tags, vendor provenance., • Load vendor schema metadata at scale, through vendor APIs, into a persistent internal knowledge base designed for step-by-step disclosure to humans and LLMs., • Seed report and dataset inventories from existing application metadata tables and ETL sources; combine them with LLM-drafted descriptions approved by stewards., • Integrate lineage into the client's lineage backend across batch, streaming and cross-system report chains, completing the client's existing registration designs., • Implement the federation contract defined by the architect: stable identities, ownership, hierarchy, links and availability state exposed by each local catalogue to the central layer., • Keep metadata current through scheduled and event-driven refresh, with explicit staleness detection and quality signals.

Director, R&D, Email & Collaboration Threat Protection About MimecastMimecast is a leading cybersecurity company that helps organizations protect their people, data, and communications from today's most sophisticated threats. With over 42,000 customers worldwide, we analyze more than 18 billion security events daily to stop attacks before they cause harm.We are pioneers in Human Risk Management, recognizing that people are both an organization's greatest asset and its most significant security vulnerability. Our platform addresses the human element of cybersecurity by combining advanced threat detection, awareness training, and Incydr risk management to reduce the likelihood and impact of human-caused security incidents.AI-First Engineering at MimecastMimecast is an AI-First engineering organization. Our teams actively leverage AI-powered development tools to accelerate innovation, improve code quality, and solve complex cybersecurity challenges at scale. We're looking for engineering leaders who embrace these technologies or are eager to master them quickly.Our AI leadership extends beyond how we build to what we build. Our Mihra AI agent delivers 7x faster threat response for customers, and we're recognized as "Agents of Change" in Human Risk Management. Engineers here work at the intersection of cutting-edge AI tooling and AI-powered security products that protect organizations worldwide.Lead MTA Engineering at MimecastThis is a senior leadership role at the heart of Mimecast’s Email Security platform. Our MTA (Mail Transfer Agent) is the mission-critical infrastructure processing over 1.7 billion emails every day for more than 42,000 enterprise customers worldwide — and keeping it fast, reliable, and secure is non-negotiable.Reporting to the VP of Engineering, you will lead a multi-squad engineering organisation within the Email & Collaboration Security group, with full accountability for delivery outcomes, engineering quality, and organisational health. You lead through managers and senior technical staff — setting direction, building leaders, and creating the conditions for sustained high performance.This is not a role for someone who just wants to manage day-to-day work. You will own organisational strategy, engineering standards, and the conditions that make reliable delivery possible at massive scale. We operate with urgency: cyber threats don’t wait, and neither do we. You will instil that same mindset across your leadership team.What You'll Do:Own the Organisation: Lead a multi-squad engineering organisation with full accountability for delivery outcomes, team health, and engineering culture. Own organisational design — squad structure, reporting lines, and capacity — ensuring they remain fit for purpose as the business evolves.Lead Leaders: Build, coach, and develop your Engineering Managers and leads. Hold them accountable for delivery and people outcomes. Build a strong leadership team with clear succession planning for key leadership and senior technical roles.Drive Engineering Excellence: Set and maintain high standards across your squads: testing, observability, release governance, incident response, and secure development practices. Hold the organisation accountable for operational excellence on a zero-downtime, globally distributed platform — including post-incident learning and continuous reliability improvement.Own Technical Strategy: Translate product and business strategy into multi-quarter engineering plans. Serve as the senior engineering authority for MTA in executive-level forums — including roadmap planning, major incident response, and strategic investment decisions.Champion AI-Augmented Development: Drive adoption of AI development tools across your teams. Establish governance for responsible AI usage and measure productivity impact. Lead by example in building an AI-enabled engineering culture.Stakeholder Management: Partner with Product Management, Security, and Operations leadership to align priorities, resolve cross-organisational dependencies, and ensure the roadmap reflects business-critical needs. Represent engineering at VP and C-suite level, articulating capacity constraints, delivery risks, and investment trade-offs clearly.Operational Accountability: Own the reliability and performance of the MTA platform. Our infrastructure processes over 1.7 billion emails daily — you will ensure robust monitoring, incident response, post-incident learning, and continuous reliability improvement.People Leadership: Drive hiring strategy — including levelling decisions and interview standards. Identify and grow high-potential talent with deliberate development paths. Manage budget and headcount for your engineering segment with accurate forecasting. Monitor and respond decisively to engagement, attrition, and performance signals.What You'll Bring:8+ years of software development experience with progressive engineering leadership responsibilities.5+ years in engineering management, including experience leading other engineering managers (second-line leadership or above).Proven track record of leading multi-team engineering organisations, with sustained improvements in execution quality, team health, and organisational capability.Strong record of translating business strategy into engineering plans and representing engineering credibly to VP and C-suite stakeholders.Background in high-availability, mission-critical distributed systems — sufficient to lead credibly and make informed investment decisions alongside senior technical stakeholders.Prior experience as a software engineer, providing a credible technical foundation for leading deep engineering teams.Experience navigating large-scale organisational change — team growth, restructuring, culture transformation, or delivery model shifts.Excellent collaboration, influencing, coaching, mentoring, and communication skills. A track record of building and sustaining high-performance engineering cultures following transformation or growth periods.Continuous learning mindset, keeping abreast of relevant industry technologies, tools, and standards.AI FluencyAs we build an AI-First engineering culture, we expect engineering leaders to champion and model AI-augmented development:Demonstrated experience with AI-powered development tools such as GitHub Copilot, Cursor, Windsurf, Claude, or similar assistants, ORStrong enthusiasm and commitment to rapidly adopting AI tools and driving their adoption across your teams.You will be expected to lead by example, integrating AI tools into your leadership practices and establishing strategies for AI adoption across your engineering teams.Nice to Have:Highly desirable: Experience in email security, messaging infrastructure, or cybersecurity product development. Experience with email protocols (SMTP, IMAP), authentication standards (SPF, DKIM, DMARC), or threat detection systems.Experience leading engineering transformation or platform decomposition initiatives.Background in SaaS product development with multi-tenant architecture.Engineering or Computer Science degree.LocationThis role is based in London. You will lead teams located in London and Bangalore but collaborate with teams located globally. This is a hybrid role with a minimum of two days a week on site in our London office.What We Bring:Join our team to accelerate your career journey, working with cutting-edge technologies and contributing to projects that have real customer impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements.Mimecast offers formal and ‘on the job’ learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly - working in cross functional teams to build your knowledge!Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person:Fosters a culture of collaboration, communication, performance and learning.Drives innovation and creativity within and between teams.Introduces employees to priorities outside of their immediate realm.Ensures important interpersonal relationships and connections with one another and our community!The base salary range for this position is 124,000186,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.#LI-CS1Belonging at MimecastCybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.SummaryLocation: Great Britain - LondonType: Full time

Building the Intelligence Layer for How Pretzl WorksPretzl is redefining what a B2B marketing agency can be. As a B2B Technology-and-People-as-a-Service (TaPaaS) agency with approx. 350 people globally, we're not just advising clients - we're building the technology that transforms how businesses connect with their buyers.We are now creating an Agentic Layer across the business: a platform that can safely connect AI systems with the context, tools, knowledge and workflows people need to do useful work.The RoleWe’re looking for a Senior Engineer to join our newly forming Agentic Systems squad and help us shape, build and operate this platform from the ground up.This is an early-stage, greenfield engineering opportunity. You will join while the first use cases, architectural hypotheses and prototypes are being explored, but before the production architecture, delivery model and technical boundaries have been settled.You’ll need to be confident operating in that environment: turning an ambitious vision into a practical technical direction, making sensible decisions with incomplete information, identifying what needs to be learned first, and delivering narrow working slices rather than waiting for every future requirement to be resolved.This isn’t a role for someone who wants to be handed fully specified tickets and churn out code. We need someone who wants to get involved while problems are still being clarified, workflows are being understood, trade-offs are being discussed, and the right platform shape is still emerging.You’ll be the first fully allocated technical contributor within a new team that will grow with you to up to 3 fully allocated engineers, as well as additional resource pulled in from other pods. You’ll own substantial parts of the platform from early shaping through to production, help establish its technical foundations, contribute strongly to architectural direction, mentor other engineers, and raise the standard for how the team plans, builds, reviews and operates its work.You will not be expected to arrive with every answer. You will be expected to create clarity, make good decisions, test assumptions quickly, and take meaningful ownership rather than waiting for somebody else to define the path.This is a fully remote, UK-based role with the expectation to travel to London approximately once per month. We are not currently hiring this role as an overseas remote position.What We’re BuildingThe Agentic Layer will give AI agents and automation workflows safe, useful context about how Pretzl operates: who people are, which clients and projects matter, what work is in flight, what has already been agreed, what has changed, and which information can appropriately be used for a particular task.This is not a generic chatbot, a thin wrapper around an LLM, or simply a vector database connected to company documents.The platform needs to understand business entities, relationships, ownership, permissions, project state, decisions, risks, workflows and source systems. It must be able to load the right context for a task without exposing information the user is not entitled to access.We expect to use external models, frameworks, connectors and infrastructure where that makes sense. The capabilities we need to own are the parts that are specific to how Pretzl works: our context and memory models, permission boundaries, business events, source-of-truth decisions, evaluation criteria and rules around how agents can use information and take action.The first version will not attempt to create a universal agent for the whole business. We will begin with a small number of valuable, clearly defined workflows where we can understand the users, context, systems, permissions, approval points and measures of success.What You’ll Actually DoGreenfield Technical OwnershipHelp turn the Agentic Layer vision into a practical, evolvable technical directionOwn substantial areas of the platform from early shaping through to production operationIdentify the important architectural decisions, assumptions, risks and unknowns rather than waiting for them to be surfaced by somebody elseWork out what needs to be built now, what can be deferred, and what should be bought, reused or integratedEstablish sensible technical foundations without over-engineering a platform before its first workflows have proved valueTurn broad platform ambitions into narrow, testable vertical slices that create real business valueMake architectural decisions within your domain and clearly articulate the trade-offsDesign systems that are secure, observable, testable, maintainable and appropriately scalableLead debugging and incident investigation for complex issues, looking for systemic causes rather than treating symptomsWrite code that serves as an example for the rest of the teamAgentic Systems, Context and IntegrationsBuild production-grade TypeScript and Node.js services, APIs and internal toolsDesign context-loading approaches that identify what an agent needs to know for a specific user, client, project or workflowHelp shape models for business entities, events, decisions, risks, workflows and durable memoryBuild permission-aware access across connected systems and document repositoriesCreate reliable integrations with workplace and business platforms such as Slack, Microsoft Graph, SharePoint, OneDrive, Outlook, Teams, Snowflake, Jira, Figma and internal systemsDesign agent workflows that can call approved tools, maintain state, handle failures and pause for human approval where requiredApply agentic patterns such as tool calling, structured outputs, retrieval, Model Context Protocol and human-in-the-loop workflows pragmaticallyBuild clear boundaries around tool access, credentials, identity, sensitive data and external actionsEstablish tracing, logging and auditability so that we can understand what an agent saw, why it acted, which tools it used and what happenedBuild evaluation and feedback mechanisms that help us identify missing context, weak outputs, unsafe behaviour and genuinely valuable workflowsProtect the platform against risks including permission leakage, prompt injection, stale context, unintended data disclosure and uncontrolled tool executionProduct and Workflow CollaborationWork directly with product leadership, stakeholders and your squad to identify workflows worth solvingGet close to how teams currently work rather than designing a platform around abstract AI capabilitiesHelp turn ambiguous operational problems into clear technical approaches and sensible delivery plansChallenge unclear assumptions and proposed solutions constructivelyHelp identify which systems should be treated as sources of truth for different types of business informationClarify gaps, dependencies, permission boundaries and operational risks before they become delivery blockersCommunicate technical concepts and trade-offs clearly to technical and non-technical stakeholdersDistinguish between an impressive demonstration and a workflow that will remain reliable in real business useProactively identify and raise risks before they become criticalDelivery QualityOwn delivery quality as well as implementationBreak larger platform opportunities into small, reviewable, outcome-connected pieces of workCreate clear technical plans and pull requests that explain the reasoning behind the implementation, not just the code changesEnsure work is meaningfully tested and production-readyDesign for unreliable APIs, asynchronous processing, partial failure, retries and changing external systemsBuild appropriate observability and operational controls into the work rather than adding them afterwardsKeep changes focused, understandable and maintainableSurface uncertainty early rather than allowing unclear work to drift into deliveryUse AI development tools thoughtfully, treating tools such as Cursor, Claude Code and Codex as collaborators that help explore and challenge solutions, not shortcuts that bypass understandingTeam DevelopmentActively mentor and collaborate with other engineers through pairing, design discussions, code reviews and feedbackHelp other engineers develop stronger architectural and product judgement, not just stronger technical executionCreate opportunities for others to take ownership and stretch their capabilitiesChampion engineering practices that improve clarity, quality, security and paceHelp establish the working practices of a newly forming teamContribute to hiring and onboarding activitiesWhat We’re Looking ForWe’re looking for a strong Senior Engineer who is excited by the opportunity to build an AI-enabled internal platform from the ground up.You do not need to be a machine learning researcher. This role is primarily about building secure, reliable production software around models: integrations, context, permissions, workflows, tools, data, evaluation and operational controls.You should be comfortable taking ownership in an environment where the destination is clear but the route still needs to be worked out.EssentialA sustained track record of operating effectively at Senior Engineer level; this is not intended as a first Senior Engineer appointmentStrong professional experience building production software with TypeScript and Node.jsProven ownership of complex, ambiguous or business-critical initiatives from early shaping through to productionConfidence joining a greenfield project and helping establish its architecture, technical standards and delivery approachAbility to create clarity from ambiguity, make pragmatic decisions and move work forward without waiting for complete specificationsStrong experience designing, consuming and maintaining third-party API integrationsGood understanding of authentication, authorisation, permissions models, identity and secure data handlingExperience with databases, queues, background jobs, events, webhooks or other asynchronous system patternsPractical experience building with LLM APIs, tool calling, agent workflows, retrieval systems or AI-enabled softwareAbility to design systems that handle sensitive business data with appropriate access control, auditability, observability and human oversightStrong product engineering judgement, including the ability to turn broad operational problems into simple, reliable softwareA pragmatic approach to architecture, testing, maintainability, technical debt and operational riskExcellent communication skills, with the ability to explain technical decisions and trade-offs to technical and non-technical colleaguesA track record of mentoring other engineers and raising the quality of the wider teamCuriosity about what AI can genuinely improve, combined with healthy scepticism around reliability, privacy, security and hypeNice to HaveExperience in one or more of the following areas would be particularly useful:Building MCP servers, MCP clients, tool registries or secure agent-accessible APIsSlack, Microsoft Graph, SharePoint, OneDrive, Outlook, Teams, Google Workspace, Jira, Snowflake, Figma or similar workplace and business-system APIsPermission-aware retrieval, semantic search, embeddings, vector databases, knowledge graphs, document indexing or source-attributed answer generationAgent SDKs, workflow frameworks or application libraries such as the OpenAI Agents SDK, Anthropic tooling, LangGraph, Vercel AI SDK or equivalent approachesAgent harnesses or coding-agent environments such as Claude Code, Codex, Pi, OpenHands or similar systemsEvaluation frameworks, tracing, red-teaming, AI security testing or observability for nondeterministic systemsDesigning secure access across multiple clients, business units, teams or document repositoriesBuilding internal platforms, workflow automation products or operational intelligence systemsYou do not need experience with every item in this list. We care more about whether you understand the underlying engineering problems and can make good decisions as the technology continues to change.Deal-breakersIf you’re looking for a role where the platform has already been designed and you only need to implement tickets, this isn’t for youIf you’re primarily interested in prototypes and impressive demonstrations rather than reliable production systems, this isn’t for youIf you believe connecting an LLM to a collection of documents is the complete architecture, this isn’t for youIf you are comfortable giving agents broad access to tools or company data without clear permission boundaries, auditability and human control, this isn’t for youIf you use AI tools to generate systems you cannot explain, debug or maintain, this isn’t for youOur Likely Starting StackSome decisions will be made with the engineers joining the team, but our expected starting point is:Application development: TypeScript, Node.jsData: PostgreSQL, Snowflake and appropriate retrieval or indexing infrastructureInfrastructure: AWS, Kubernetes, DockerIntegrations: Slack, Microsoft Graph, SharePoint, OneDrive and other business-system APIsAgentic capabilities: LLM APIs, typed tool interfaces, MCP and workflow or agent SDKs selected according to the problemOperations: Structured logging, tracing, evaluation, audit history and production monitoringWe expect the team to make deliberate choices rather than adopting frameworks for their own sake. TypeScript and Node.js are the default because they fit our existing engineering organisation and make the platform easier for other Pretzl engineers to understand, review and contribute to.If a genuine architectural reason emerges to use another technology for part of the platform, we are open to that decision being made consciously by the team.Why Pretzl?Sustainable Pace, Real BalanceWe believe great work happens when people have space to live their lives. No crunch culture, no expectation to be always-on. We trust you to do excellent work within reasonable hours.We have offices across the UK with a hybrid working policy, and are open to remote applicants if you’re not located close to an office.A Genuine Greenfield OpportunityThis is not a role where the interesting platform decisions have already been made elsewhere.You’ll join early enough to influence how the system is designed, how the team operates, which capabilities we own, which technologies we use, and how we prove value safely. Your judgement will have a direct effect on the shape of the platform.At the same time, greenfield does not mean architecture for architecture’s sake. We will build around real workflows, real users and measurable outcomes.We’re Not a Feature FactoryWe are building a product-led engineering culture where engineers are involved in the work before it becomes a list of tickets.You’ll work collaboratively from workflow discovery and problem definition through solution shaping, build, review, release and evaluation. Your input will matter at every stage, and you’ll help the team move towards shared ownership of product outcomes.Clear Career ProgressionWe have a career framework with a clear path to Staff Engineer for those who want to deepen their technical leadership, or a shift into Engineering Team Lead if management is your thing.We review progress against this roadmap regularly and encourage the development and growth of our people.Product Team Operating ModelWe work together to solve real problems, not just deliver pre-written requirements.Product and engineering each bring different expertise, and the best solutions come from those perspectives being involved early enough to shape the work properly.You’ll have genuine autonomy and ownership over the solutions you build, while also helping us establish the habits that make that model work well: clear problem framing, sensible vertical slicing, fast feedback loops, thoughtful trade-offs and high-quality delivery.Global Impact, Focused TeamWork with a small, focused squad within an approx. 350-person global organisation.You get the best of both worlds: the resources and impact of an established international business, with the autonomy, proximity and influence of a newly forming product team.Compensation and BenefitsWhat You’ll GetCompetitive compensation package25 days leave, increasing to 30 days based on serviceAdditional “moments that matter” days for birthdays, sports days and other important life momentsTime off for volunteeringLife assurance, healthcare cash plan, employee assistance programme and Digital GPCycle to work schemeFlexible spending allowance for health and dental insurance, wellbeing, family life, work life, hobbies and experiencesQuarterly in-person and virtual social activitiesOffice transfer and secondment opportunitiesLocation: Fully remote across the UK, with travel to London approximately once per month.Interested?If you’re an experienced Senior Engineer who wants to take real ownership of a greenfield platform, solve difficult problems around context, permissions, integrations and agentic workflows, and help establish how a new team operates, we’d love to hear from you.Apply now or reach out to learn more about Pretzl and the Agentic Systems team.Pretzl believes that a diverse workforce is not just a social good, but a commercial advantage. We're committed to ensuring our people are treated equally regardless of culture, gender and non-binary identity, sexual orientation, ethnicity, religious beliefs, diversity of thought, skills, marital status, family composition, education, age, disability or any other characteristic.This diversity of backgrounds, knowledge and experience helps us do the best work for our clients and continue to attract the best people. We encourage applications from candidates of all backgrounds.

Are you a curious and open-minded individual with an interest in conducting state-of-theart foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems.Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for scientists who participate in designing, coding, conducting experiments, translating findings into concrete deliverables and engaging with the academic community. Our focus areas are:LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques)Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.)Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.)Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ...)We work collaboratively both with TR Labs (TR’s applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by stateof-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models.As a Research Scientist, you will play a key part in a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company’s leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data- driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways.About the roleIn this opportunity, as a Research Scientist you will:Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts.Experiment and Develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences.Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic patterns at world-leading universities.Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models).About youYou're a fit for the role if your background includes:Required qualifications:Completed or in the process of obtaining PhD in a relevant discipline.First-author publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP, NAACL, ICLR) with specific focus on agent systems, tool use, or multi-agent coordination Familiarity with one or more deep learning frameworks (e.g. pytorch, jax, tensorflow, …)Excellent communication skills to report and present research findings and developments clearly, both orally and in writing.Curious and innovative disposition capable of devising novel, well-founded algorithmic solutions to relevant problems.Self-driven attitude and ability of working with limited supervision.Comfortable in working in fast-paced, agile environments, managing uncertainty and ambiguityPreferred qualifications:High-impact publications in top-tier conferences or other influence in the research community.Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, …).Extensive experience with deep learning frameworks and large-scale model training.Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience).Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code.Experience training large-scale models over distributed nodes with cloud tools and providers such as Amazon AWS, MS Azure, LambdaLabs or Google Cloud.You will enjoy:Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies.Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers.Competitive compensation & benefits packages: The opportunity to earn while learning new skills#LI-AB1What’s in it For You?Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.About UsThomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.Learn more on how to protect yourself from fraudulent job postings here.More information about Thomson Reuters can be found on thomsonreuters.com.SummaryLocation: United Kingdom, LondonType: Full time

Company DescriptionVersion 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.We’re an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do:UK & Ireland's premier AWS, Microsoft & Oracle partner3300+ strong, 350/300m revenue business10+ years as a Great Place to Work in Ireland & UKBest Workplace for Women in the UK & Ireland by GPTWBest Workplace for Wellbeing in the UK by GPTWWe’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!Job DescriptionYou will be working in a Scrum Team of cross-functional skills in tight collaboration practising Agile. You will be contributing to real decisions about technology to create maintainable solutions for our customer and participating in a highly collaborative group of software engineering professional’s. Learning, developing your skills and becoming a rounded developer in the process. You will have experience with Python, React, and Large Language Models (LLMs) to support and enhance our client’s AI-driven initiatives. Beyond technical expertise, you will follow software engineering best practices, including codebase security, testing, and scalability of AI systems.This role requires someone who is a self-starter and stays ahead of technology.QualificationsExperience of working in a Scrum Team and an Agile environmentDesign, build and support scalable and secure full-stack web applications using Python (FastAPI)Exposure to front-end development using React/Typescript.Support and enhance existing web applications to ensure stability and performance.Work with business and technical stakeholders to turn requirements into technical solutions.Build and integrate REST APIs using clean and maintainable architecture patterns.Design and optimise PostgreSQL databases, queries and migrations.Integrate AI capabilities into applications using agent frameworks and MCP concepts.Write high-quality code and carry out peer code reviews.Create and maintain unit and integration tests.Manage code using Git and CI/CD pipelines.Support and mentor team members to follow agreed standards and practices.Financial Services or Capital Markets experience is beneficial.Additional InformationAt Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.And many more exciting benefits… drop us a note to find out more.SummaryType: Full-timeFunction: ConsultingExperience level: Mid-Senior LevelIndustry: Information Technology And Services

As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service and experience for customers and creators. Key responsibilities of this role include enhancing agent technical expertise and delivery of timely customer care, proactively identifying tren

Company DescriptionWe’re ASOS, the online retailer for fashion lovers all around the world.We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.But how are we showing up? We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.Job DescriptionWe’re looking for a Senior Engineering Lead to build and lead our AI engineering team in FinTech and Fashion Tech at ASOS, the technology teams behind Finance and our Commercial, Buying and Merchandising functions. This is a hands on engineering leadership role. You’ll line manage and grow a team of AI Engineers who build, deploy and support automation and agentic AI solutions, and you’ll still write code yourself when it counts. The teams we support run some of the highest volume, most process heavy operations in the business, from accounts payable, reconciliation and expenses in Finance, through to range planning, trading, stock and supplier data on the commercial side. There is real scope to take repetitive manual work off people, speed up decisions and give them their time back. This is a delivery role rather than a strategy one. ASOS has a central AI team who own our AI policy, framework, approved tooling and guardrails, and you won’t be setting that direction for the wider business. You’ll build for the teams we support within it, working closely with the central team and our AI centre of excellence to stay aligned. Within that remit you own delivery end to end, from understanding the problem through to supporting what goes live, including the agents already running today. Key Responsibilities Leading and Growing the Engineering Team Line manage a team of AI Engineers, covering objectives, one to ones, development, career progression and performance. Grow the team. Hire well, onboard new engineers properly, and build the skills we need as the work changes. Coach and mentor through design reviews, pairing and code review, and give honest feedback that helps people improve. Look after the health of the team, balancing workload and capacity so people are on the right work and not carrying too much. Technical Direction and Engineering Standards Own the technical direction for the team, including the architecture, reusable patterns and reference solutions we build from. Set and hold the engineering standards, covering code quality, testing, evaluation, peer review, CI/CD and secure by default habits. Make the build or buy calls for your team, and keep an eye on running cost, performance and technical debt. Building and Running AI Solutions Stay hands on. Lead from the front by writing code, prototyping, unblocking your team and picking up the hardest builds yourself. Design, build and ship production ready agentic AI and automation solutions: agents that can plan, reason, use tools, retrieve information, act across our systems and hand back to a person when they should. Build the integrations that make agents genuinely useful, connecting them to platforms such as Microsoft Dynamics 365 Finance and Operations, ReconArt, Concur, ServiceNow and our data platform, and use retrieval augmented generation and grounding so solutions are accurate against real business data. Owning Delivery Own delivery for the team. Plan and prioritise the backlog, manage capacity and dependencies, and move work quickly from proof of concept into production. Run the team’s work through Azure DevOps and follow the wider ASOS delivery process, including governance, change control and release cadence. Own the agents and automations already live, put proper operational foundations in place including monitoring, alerting, runbooks and clear ownership, and lead incident response when things go wrong. Working with Stakeholders and the Central AI Team Get out into Finance, Commercial, Buying and Merchandising to understand how people really work and what is genuinely worth automating, and explain the options back in plain language. Build inside the policies, approved tooling and guardrails the central AI team sets, and be our main point of contact with them and the AI centre of excellence so we stay aligned. Track and evidence the benefit delivered, whether that is time saved, manual effort removed or cycle times cut, and report progress and risks honestly to senior stakeholders. Why This Role Matters Automation and agentic AI are the biggest opportunity we have to change how these teams work. Done well, they take repetitive work off people’s plates, shorten month end close and trading decisions, and free our teams up for the things only people can do. The central team provides the framework and the guardrails. What we need now is someone to build and lead the team that delivers against it: a hands on engineering leader who can grow engineers, set the technical bar, keep stakeholders confident, and still open the laptop and build. QualificationsEngineering Leadership Experience line managing a team of engineers, covering one to ones, development, performance and hiring, while staying technically hands on. A track record of setting technical direction and engineering standards, and lifting the quality of what a team produces. Experience owning delivery for a team, including planning, prioritisation, capacity and reporting progress to senior stakeholders. Comfortable delivering inside a framework someone else owns, working alongside a central or platform team, and able to push back constructively when it matters. AI and Automation Real, demonstrable experience designing and building agentic AI solutions that have gone live and are genuinely used, rather than pilots. Strong practical experience with LLM and agent frameworks such as Microsoft Copilot Studio, Azure AI Foundry, Azure OpenAI, Semantic Kernel, LangChain, LangGraph, AutoGen or CrewAI, and with core agent patterns including tool calling, orchestration, memory, multi agent workflows and retrieval augmented generation. Experience with workflow and process automation tooling such as Power Platform, Logic Apps or RPA, and with evaluating how agents perform across accuracy, guardrails, reliability and cost. Engineering and Communication A strong software or data engineering background, with solid coding skills such as Python or C#/.NET, and experience building and integrating APIs and services. Experience deploying and running solutions in the cloud, ideally Azure, with proper CI/CD, testing, monitoring and observability, and a security and data conscious mindset when working with sensitive financial data. Genuinely comfortable with non technical stakeholders, able to run discovery, explain technical ideas simply and influence at senior level, with a focus on outcomes rather than technology for its own sake. We’d Also Love to See Experience with finance systems or processes such as accounts payable, reconciliation or financial control, or with Microsoft Dynamics 365 Finance and Operations. Experience in retail, ecommerce or fashion, particularly across commercial, buying, merchandising or supply chain. Data skills including SQL, data modelling and platforms such as Databricks or Microsoft Fabric. Experience with responsible AI and governance, emerging agent standards such as Model Context Protocol (MCP), or ITIL based service management. Why You’ll Love This Role You will build and lead the AI engineering capability for two of the most important areas of ASOS, and shape how the team works from the ground up. It is a rare mix. You get to line manage and grow a team, own the technical direction, and still build. Real problems, real scale and real users, with a clear impact on people’s working lives. A central AI team owns the framework, tooling and guardrails, so you can concentrate on building and leading rather than writing policy. Additional InformationBenefits’Employee discount (hello ASOS discount!)Employee sample sales25 days paid annual leave + an extra celebration day for a special momentDiscretionary bonus schemePrivate medical care schemeFlexible benefits allowance - which you can choose to take as extra cash, or use towards other benefitsOpportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your roleSummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Retail

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.We are looking for a Managing Director to own and drive end-to-end Go-To-Market (GTM) performance for one of Aircall’s most strategic countries.This is an end-to-end GTM leadership role with accountability across pipeline generation, sales, and account management, in a high-growth context, at a turning point in Aircall’s trajectory.We are searching for a hands-on, execution-driven leader who combines strategic clarity with operational rigor, builds high-performing teams, and consistently turns ambition into results — while keeping things human, fun, and fast.Key Responsibilities:Own and drive end-to-end GTM performanceFull ownership of the regional GTM strategy and execution, from pipeline generation to renewals and expansionAccountability for pipeline creation, bookings, ARR growth, retention, and expansionEnsuring tight alignment with Marketing, Partnerships, Product at a regional/ global levelExecute ambitious growth targetsTranslate company-level growth objectives into clear local plans and execution prioritiesDrive consistent over performance through strong operating cadence, forecasting, and performance managementLead AI-driven growthMake Aircall’s AI Product Suite a central pillar of the local GTM motionEnsure teams are equipped to sell business outcomes and AI-driven value, not just featuresIdentify and unlock new expansion levers through AI (upsell, cross-sell, new segments)Collaborate cross-functionallyPartner closely with Product to influence roadmap priorities and bring customer insights to AI innovationWork hand-in-hand with Marketing to drive demand generation, positioning, and regional GTM campaignsDevelop and scale Partnerships as a strategic growth lever, including tech, channel, and ecosystem partnersBuild and inspire high-performing teamsLead, coach, and develop GTM teams across the regionFoster a culture of excellence, ownership, and accountabilityAttract and retain top talent in a highly competitive environmentWhy join us?ð Key moment to join Aircall in terms of growth and opportunitiesð‍️ Our people matter, work-life balance is important at Aircallð Fast-learning environment, entrepreneurial and strong team spiritð 45+ Nationalities: cosmopolite & multi-cultural mindsetð¶ Competitive salary package & benefitsDE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.Want to know more about candidate privacy? Find our Candidate Privacy Notice here.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the technical background, customer experience, and skills necessary to help accelerate customer adoption of Amazon Connect's AI capabilities? Do you love building new strategic and data-driven businesses? Join the Applied AI Solutions team as an Amazon Connect Specialist Solutions Architect!The Applied AI Solutions Architecture team is seeking a hands-on, customer-obsessed Solutions Architect to accelerate customer adoption of Amazon Connect's AI capabilities. Applied AI Solutions is part of the AWS Specialist & Partner (ASP) org, which works backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.A critical dimension of this role is Customer Data Readiness — assessing, preparing, and structuring customer data assets so that AI agents can reliably access, retrieve, and act on the right information. You will help customers evaluate their data landscape, identify gaps, establish data pipelines, and ensure their knowledge bases, CRMs, and backend systems are AI-ready before agents go live. You will work at the intersection of contact center operations and applied AI, helping customers move from proof-of-concept to pre-production for their Amazon Connect deployments. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.Key job responsibilities Customer Engagement: Lead technical discovery sessions with customer teams to understand business requirements, existing contact center architecture, and AI readiness. Translate findings into actionable implementation plans. Customer Data Readiness: Conduct data readiness assessments to evaluate the quality, accessibility, structure, and governance of customer data assets (CRMs, knowledge bases, ticketing systems, order management, etc.). Identify data gaps, recommend remediation strategies, and help customers build the data foundation required for effective AI agent tool use and RAG-powered responses. Agentic AI Implementation: Design and configure agentic AI solutions within Amazon Connect, including AI agent creation, AI prompt engineering, model selection, guardrail configuration, and tool/action integration. A2A (Agent-to-Agent) Integration: Architect Agent-to-Agent communication patterns that allow Amazon Connect AI agents to collaborate with specialized agents across the enterprise (e.g., billing agents, order management agents, IT support agents), enabling multi-agent workflows that span organizational boundaries. Integration Development: Build serverless integrations using AWS Lambda, API Gateway, Step Functions, and scripting (Python, Node.js) to connect Amazon Connect AI agents with customer data systems (CRMs, ERPs, databases, knowledge bases). Cloud Data Access: Architect secure access patterns to cloud-based data systems to power AI agent tool use and retrieval-augmented generation (RAG). Agentic IDE Proficiency: Leverage agentic development environments such as Kiro (and similar AI-assisted IDEs) to accelerate development workflows, including spec-driven development, agent hooks, MCP server configuration, and AI-assisted code generation. Pre-Production Validation: Guide customers through testing, evaluation, and validation of AI agent performance against defined success criteria before production deployment. Field Enablement: Share learnings, delivering technical deep-dives, and mentoring other SAs on agentic AI implementation patterns. A day in the life Conducting data readiness assessments, identifying gaps in knowledge base coverage, and recommending data preparation steps before AI agent configuration Designing prompt strategies and evaluating model performance across different foundation models Building Lambda functions and API integrations that serve as tools for AI agents Configuring MCP servers to expose customer APIs, databases, and tools in a standardized format for agent consumption Designing A2A workflows where Amazon Connect agents hand off to or collaborate with specialized agents across the customer's enterprise Configuring knowledge bases and data connectors for RAG-powered agent responses Running evaluation frameworks to measure AI agent accuracy, latency, and customer satisfaction Conducting architecture reviews and providing prescriptive guidance for production readiness Documenting implementation patterns and contributing to the team's knowledge base About the teamThe Applied AI Solutions Architecture team is part of the AWS Specialist and Partner Organization (ASP). We are the technical bridge between Amazon Connect customers and the service teams building the next generation of AI-powered contact center capabilities. Our team operates at the forefront of agentic AI adoption, helping customers become production-ready with Amazon Connect's Unlimited AI features. Basic qualifications- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).- Experience in design, implementation, or consulting in applications and infrastructures- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clientsPreferred qualification - Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification- Knowledge of data structures, data modeling, and database schema- Experience architecting, migrating, transforming or modernizing customer requirements to the cloud- Experience with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.)- Hands-on experience with Amazon Bedrock, including model invocation, agent creation, knowledge base configuration, and guardrailsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

At Citi, you won't be running a typical IT implementation. You'll be at the center of redefining how one of the world's largest financial institutions actually operates - from the inside out. Services Operations touches millions of client interactions, thousands of associates, and some of the most complex workflows. You'll have the mandate, the access, and the executive backing to deploy AI where it matters most: at the point where our people serve our clients. The problems are real, the scale is unmatched, and the impact is immediate and measurable. Citi is looking for a Director, Operations AI Governance & AI-First Ways of Working to lead the governance, prioritisation, and adoption of AI across Citi's global Operations function. This is a senior leadership role with end-to-end accountability for managing the Operations AI use case pipeline - ensuring that investment is aligned to strategic priorities, that AI capabilities are adopted consistently, and that the function builds the organisational behaviours needed to operate in an AI-first way. This role is for a senior operations leader who understands that the hardest part of AI transformation is not the technology - it is the governance, the culture, and the discipline to ensure that the right things get built, adopted, and sustained. If you combine strategic thinking with practical delivery experience and a passion for embedding technology-driven change across large, complex organisations, this role offers the mandate and platform to make a lasting impact. • Own the Operations AI intake process from end to end - evaluating, prioritising, and governing AI use cases to ensure investment decisions are grounded in strategic objectives and measurable business value., • Drive AI-first ways of working across Operations, accelerating capability adoption, embedding new tooling into day-to-day practice, and leading the organisational change needed to shift how teams operate., • Chair cross-functional Operations forums, bringing together leaders from Product, Technology, Risk, Compliance, and Operations to reach well-informed prioritisation and governance decisions., • Partner with Product leads to align use case prioritisation across functions, ensuring Operations requirements are reflected in platform and capability planning., • Define and track adoption metrics, engagement indicators, and business outcomes across AI capabilities, using data-driven insights to continuously improve utilisation and value realisation., • Support the transition of Operations towards AI-first product development practices, guiding teams through tooling adoption and embedment as ways of working evolve., • Lead multiple senior operations managers across large or distributed teams, setting clear performance expectations and making decisions on hiring, development, and organisational structure., • 15 or more years of experience in operations or a related function, including at least 8 to 10 years leading large, matrixed teams through other managers., • Demonstrated ability to govern complex, cross-functional programmes - with full accountability for outcomes, planning, budgets, and strategic direction across multiple teams., • Clear track record of leading organisational change and capability adoption at scale, translating strategic priorities into operational practice across large teams., • Strong commercial awareness and analytical capability, including the ability to evaluate AI use cases against risk, reward, and business value criteria to inform investment decisions., • Ability to assess and manage risk in business decisions, maintaining consistent standards for compliance, controls, and sound ethical judgement that protect the firm and its clients., • Excellent communication and negotiation skills, with experience influencing senior stakeholders across functions and building alignment around shared priorities. We are looking for candidates who fit one or more of the following profiles: • Operations or Operations Technology Leaders: Professionals who have led technology-enabled transformation within operations functions at large regulated institutions - with a deep understanding of what it takes to govern AI adoption responsibly across high-volume, compliance-sensitive environments., • AI/Automation Program Leaders: Senior leaders who have owned governance, prioritisation, and intake frameworks for AI and intelligent automation programmes within operations contexts - ensuring the right use cases get resourced and the right outcomes are tracked., • Transformation Leaders: Individuals who have driven AI-first culture change across large operations organisations - embedding new ways of working, accelerating tooling adoption, and sustaining behavioural change beyond the initial launch phase., • Operational Empathy: Has walked in the shoes of an operations team. Understands the day-to-day realities of SLAs, case management, escalation paths, and the human impact of getting automation wrong - and uses that empathy to make better governance decisions., • Pragmatic Technologist: Possesses strong working knowledge of AI - including LLMs and agentic frameworks - but filters every technical decision through the lens of operational feasibility, auditability, and risk. Can credibly partner with both product/engineering teams and operations leaders., • Builds for Operators: Obsessed with ensuring that AI tools are intuitive, reliable, and trusted by the people who depend on them daily. Understands that governance exists to protect and accelerate adoption - not to block it., • Change Agent with Discipline: Comfortable navigating the ambiguity of emerging AI capabilities, while remaining grounded in the governance and control requirements of a regulated financial institution. Brings structure to transformation without stifling momentum., • Governance with Measurable Impact: Has a track record of governing AI or automation programmes that produced measurable operational outcomes - reduced average handle time, improved first-contact resolution, or lower cost-per-transaction - and can clearly demonstrate the link between governance decisions and business impact., • Adoption at Scale: Can point to AI governance frameworks applied across large operations teams (hundreds to thousands of users), with evidence of sustained adoption, change management, and measurable value realisation rather than one-off deployments., • Cross-Functional Operator in Regulated Environments: Experienced in governing technology initiatives in close partnership with Operations, Risk, Compliance, and Technology - navigating complex governance frameworks without losing delivery momentum., • Process-First Mindset: Demonstrates a consistent habit of ensuring the underlying process is understood and re-engineered before investment is committed to automation - not simply governing the digitisation of broken workflows., • Prior experience within a specific line of business in financial services operations, providing relevant context for the scope and complexity of AI governance at this level., • Familiarity with AI product development lifecycles, use case intake frameworks, or capability governance models within an enterprise or regulated environment., • Experience working alongside Product and Technology functions to co-define roadmaps and embed operational requirements into technology and AI delivery cycles. This role places you at the centre of one of Citi's most strategically important operational programmes, with genuine authority to govern how AI is adopted, prioritised, and embedded across a global function. • Senior-level ownership of a high-visibility governance and transformation agenda, with the mandate to shape how Citi's Operations function approaches AI adoption at a global scale., • Access to Citi's global network and cross-functional leadership community, enabling meaningful collaboration across operations, technology, data, and product disciplines., • Competitive compensation and financial wellbeing benefits commensurate with a Director-level position at a leading global financial institution., • Ongoing learning and professional development opportunities to stay current at the intersection of AI governance, operational transformation, and enterprise capability adoption., • Wellbeing support and work-life balance resources designed to sustain high performance across all dimensions of your career and personal life. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure, • A discretional annual performance related bonus, • Private medical insurance packages to suit your personal circumstances, • Employee Assistance Program, • Pension Plan, • Paid Parental Leave, • Special discounts for employees, family, and friends, • Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Business Strategy, Management & Administration Business Process Re-Engineering Full time Please see the requirements listed above. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr

Build the engine room of a payments platform that actually understands money. Most payments companies are wrappers. Money goes in, money comes out, and nobody can tell you why a particular merchant got paid the amount they did, against which rule, on which day. Our client can. That is the whole product. We're partnering on a search for a well funded London fintech orchestrating the messy middle of payments, pay-ins via cards, Direct Debit and open banking, explicit allocation between multiple parties, payouts that survive late failures, disputes and chargebacks weeks after the fact. The platform is live, first customers are onboarded, and there is a clear runway to transaction volumes in the hundreds of millions of pounds. A second funding round closed earlier this year. The core is built. Now the team is shaping what comes next. Payments look simple until you sit inside one. Cards settle on T+1 but can reverse at T+45. Direct Debit fails late. Open banking behaves like neither. On top of that sits a customer who needs to know, with certainty, who earned what and under which rule. The team is building the system that holds all of that together and the embedded finance products that sit on top of it, so invoice native financing, regulated accounts, cards, phone as terminal. There is a real AI agent and decisioning layer underneath, grounded in transaction and behavioural data, not bolted on for a deck. If correctness under uncertainty is the kind of problem that makes you lean forward, you'll like it here. You'd join a small team led by the CTO, working hands on across the backend platform. Real ownership, real scope, real production traffic. emote working with an office near Liverpool Street, the rest is yours. This is a senior IC role with room to grow into technical leadership as the company scales. Expect to: • Own end-to-end — Design and ship core services that move money correctly, even when the upstream world doesn't cooperate., • Get the maths right — Apply allocation rules and reconciliation logic that hold up under audit and under load., • Make sharp engineering decisions — Make pragmatic calls on simplicity, testability and blast radius and explain them clearly., • Shape the next layer — Help define how AI agents plug into the platform without becoming a liability., • Frontend — TypeScript, Vue, TailwindUI, • You've spent 5+ years shipping production backend systems and can point at things you owned, not just things you touched., • You've worked in fintech, payments, banking, trading, marketplaces or another domain where money or something just as unforgiving flows through your code. (Preferred, not required.), • You design clean, simple solutions before clever ones. You know when a queue, an event log, or a boring SQL transaction is the right answer., • You operate well with autonomy and ambiguity, and you reach out early when something looks wrong., • You care about the person on the other end of the API, the checkout, or the pull request., • Second funding round recently closed., • Table stakes digital PSP built and live., • Core platform running with real customers., • Flagship marketplace and vertical SaaS onboarding with meaningful revenue impact. #J-18808-Ljbffr

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.The Role:As an Applied Value Engineer, you are pushing the envelope, solving business-critical problems for our customers. Working with our most strategic global accounts, you will diagnose their strategy and key operational challenges to discover and build tailored, domain-specific use cases. You will architect and prototype state-of-the-art AI and technical solutions on the Celonis platform, demonstrate their business impact to C-suite Executives, and ensure successful implementation, adoption, and value realization. The work you’ll do:Discovery & AI Solutioning: Translate domain expertise, product knowledge, and specific customer requirements into flawless project execution. You will execute technical discovery, allowing you to prototype and build bespoke, state-of-the-art AI solutions that precisely target nuanced, industry-specific operational pain points.AI Solution Development: Drive the end-to-end execution of business-critical Proof-of-Value (PoV) projects. Deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.Value Selling & Realization: Maintain active technical and advisory involvement with strategic accounts, ensuring the project remains on track until agreed-upon value, adoption thresholds, and operational transformations are achieved.Domain & Industry Specialization: Leverage domain expertise to build industry-specific E2E solutions. Contribute to codifying this work into reusable methodology and assets to accelerate team-wide time-to-value.The qualifications you need:Executive-Facing Presales & Value Engineering (2+ years): Demonstrated experience supporting the technical close and driving compelling AI transformation narratives. Requires a proven background in accountable PoV execution, ROI/TCO modeling, and showcasing the "Art of the Possible" by pitching visionary solutions to hidden problems.Domain & Industry Expertise: Solid knowledge of core business processes and industry landscapes (e.g., supply chain, finance). Ability to speak the language of business leaders and connect operational bottlenecks to strategic AI solutions.Software/Data Engineering: Python proficiency, API design, SQL, data integration, and ML/AI libraries (PyTorch, TensorFlow, scikit-learn, XGBoost, Hugging Face Transformers).Agentic AI Systems: Hands-on experience with agentic AI setups including LLM orchestration, tool use/function calling, RAG, agents, prompt engineering, or agentic patterns for enterprise workflows.Production ML/LLMOps: Experience with model deployment, monitoring, MLOps/LLMOps, and lifecycle management across cloud services (AWS Bedrock, Azure AI, GCP Vertex AI).AI Architecture & Security: Understanding of cloud reference architectures, identity and access, data governance, privacy, and compliance.Math & Operations Research: Applied knowledge of linear/nonlinear optimization, statistical analysis, reinforcement learning, and forecasting is a plus.Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos. Flawless English with exceptional executive presence.Degree: Masters Degree in computer science, engineering, mathematics, business engineering, business information or related fields , or equivalent work experience preferred.What Celonis can offer you:Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.About Us:Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.Get familiar with the Celonis Process Intelligence Platform by watching this video.Celonis Inclusion Statement:At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.Your Privacy:Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate NoticesBy submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.Please be aware of common job offer scams, impersonators and frauds. Learn more here.

Thomson Reuters is hiring a Principal Engineer for HighQ, our enterprise collaboration platform for the legal industry, used by leading law firms worldwide to deliver digital services to their clients.This is a senior individual contributor role. The Principal Engineer sets technical direction across HighQ's most significant engineering work, owns outcomes from design through production, and is directly accountable for raising the engineering bar across the organisation. The role partners closely with directors, architects, and Staff engineers, and operates as a senior technical voice in decisions that span multiple teams.About the role:Evaluate and introduce new technologies and engineering practices that improve how the organisation builds and delivers software.Architect and design complex systems that are scalable, performant, and maintainable.Take technical ideas from concept to production, aligned with business priorities and technical strategy.Provide technical leadership and mentorship to engineering teams, raising the standard of work across the organisation.Contribute as a hands-on engineer. Write production code and review the work of others to hold the technical bar.Work with product, architecture, and engineering peers to turn business requirements into sound technical designs.Lead the engineering work behind HighQ's integration with modern AI and agent platforms, including the technical surfaces through which HighQ provides context and capability to AI systems.Drive reliability, scalability, and performance improvements on a platform serving demanding enterprise customers with significant data and workflow commitments.About you:Track record of designing, building, and delivering complex software systems in production.Operates effectively as a senior individual contributor, drives results independently, and is accountable for outcomes.Proficiency in Java and Python coupled with broad fluency across modern backend ecosystems including containerised services, relational databases, and distributed systems patterns.Deep command of software engineering fundamentals and how they apply in practice.Demonstrated ability to set architectural direction across multiple teams and be accountable for the outcome.Experience driving reliability, scaling, or performance work in production systems.Familiarity with AI/LLM integration patterns, including the engineering practices that make AI features dependable in production (evals, monitoring, context management).Generates and advances technical ideas that produce meaningful business outcomes.Strong communicator. Articulates complex technical ideas clearly to engineering and non-engineering audiences alike.#LI-LT1What’s in it For You?Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.About UsThomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.Learn more on how to protect yourself from fraudulent job postings here.More information about Thomson Reuters can be found on thomsonreuters.com.SummaryLocation: United Kingdom, LondonType: Full time

Job DescriptionJob Role: AI Engineer - Strategy Consultant Location: LondonCareer Level: 9 ConsultantAccenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual, and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEOQuantAI is building cutting-edge AI-native decision-system assets for energy, commodities, financial, trading, and industrial operations. We are looking for engineers who can take strong quantitative and artificial intelligence (AI) work and turn it into enterprise-safe products: interfaces, packaged desktop applications, APIs, services, workflow systems, and demos that are credible enough for pilots and durable enough for scaled delivery.Success here is not raw model novelty or polished demos in isolation. It is strong algorithms wrapped in workflow, governance, evaluation, and packaging. This role is engineer-first and shipping-first. The engineering covers two surfaces that both ship as product: conventional systems on one side, agent-assisted systems on the other. The team is too small for either to be someone else's problem, and you should be able to operate across both -- though you will likely lead with strength in one.What you'd work onTurn quantitative prototypes into reusable tools, services, packaged desktop applications, interfaces, and workflow products that can move from internal demo to client pilot to scaled offer.Ship across both cloud-hosted services and locally distributed desktop applications, including Electron-based apps when the workflow or client environment calls for it.Build enterprise hardening into the productization layer, including authentication, role-based access control (RBAC), observability, security, release quality, cost controls, and deployment discipline.Build evaluation, regression, and release discipline into the productization layer so model logic and agent behavior remain measurable as systems change.Work closely with the quant lead so model logic, evaluation intent, and governance requirements survive the move into production.Make pragmatic architecture choices across large language models (LLMs), deterministic rules, and hybrid systems based on value, latency, cost, and reliability.Help shape repeatable build patterns so strong prototypes become faster, more reliable, and more reusable over time.Platforms and interfacesOwn data flows, APIs, services, model-serving surfaces, front-end and desktop application surfaces, continuous integration and continuous delivery (CI/CD), and demo hardening.Build the systems that make quantitative work feel polished, reliable, and enterprise-ready for expert users and client stakeholders.Agent-assisted systemsOwn the agentic harness layer — evaluation frameworks, reviewer loops, control-plane behavior, orchestration, and tool integration — that applications and MCPs wrap around.Design opinionated harnesses that expose through MCP or similar integration patterns without overfitting to one vendor or one moment in the tooling market.What good looks likeMust-haveBachelor's degree in computer science, engineering, mathematics, physics, economics, or a related field. An associate degree is acceptable with at least 2 additional years of directly relevant experience and clear evidence of shipped engineering work.Minimum 3 years of experience in consulting or other client-facing technical delivery roles, with evidence that you have helped move products, internal tools, or workflow systems beyond proof-of-concept stage.Minimum 3 years of hands-on experience in one or more of the following areas: backend services, APIs and integrations, full-stack delivery, data pipelines, model-serving or machine learning workflows, or agentic orchestration systems.Strong coding ability in Python plus one complementary engineering surface such as TypeScript or JavaScript, front-end delivery, cloud or platform engineering, or infrastructure automation.Sound engineering judgment around enterprise hardening and evaluation, including experience with several of the following: authentication, role-based access control (RBAC), observability, security, release discipline, regression testing, or experiment frameworks for AI, machine learning, or agentic workflowsNice-to-haveExperience with tool-using systems, retrieval, evaluation pipelines, agent orchestration, or MCP-style integrations.Experience building expert-facing interfaces, workflow products, or technical demos that had to stand up in front of real users.Experience packaging desktop applications or supporting Windows-heavy enterprise environments.Exposure to forecasting, anomaly detection, optimization, time-series systems, or other decision-support workflows.Experience in energy, commodities, financial, trading, market operations, or industrial workflows.Team and environmentQuantAI sits between quantitative research, agentic engineering, and product delivery inside Accenture. The team is small, hands-on, and built for people who want visible ownership and the chance to build something lasting.The goal is not one-off demos or deckware. The goal is reusable assets clients can trust, buy, and scale.Different strengths can thrive here, but on a team this size everyone works across both engineering surfaces. We care more about demonstrated depth in one area plus real fluency in the other than about a shallow checklist match across everything.You should expect direct technical feedback, growing scope, and close collaboration with quants and practice leadership.This is a small-team build environment with real route-to-market access in energy, commodities, financial, trading, and industrial decision systems. The work needs to stand up in front of business decision makers and operators, not just engineers.#LI-EUAbout AccentureAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.SummaryLocation: LondonType: Full time

The EMEA ISV Customer Solutions Managers team drives modernization acceleration and cloud-native transformation for AWS's most strategic ISV customers across EMEA. We operate at the intersection of technology depth and business impact, delivering outcomes that reshape how software companies build, monetize, and scale.The Sr. CSM must demonstrate differentiated, hands-on Agentic AI and GenAI expertise: 1/ Proven experience architecting and building agentic AI systems - including multi-agent orchestration, RAG pipelines, and prompt engineering - not theoretical familiarity but demonstrated delivery of working prototypes and customer-facing demos. 2/ Proficiency using AI-powered coding assistants to accelerate solution development, write production-grade code, and build technical artifacts that earn customer trust. 3/ Software Product Management mindset with direct experience delivering or consulting on SaaS products - understanding multi-tenant architecture, outcome-based pricing models, and product lifecycle to credibly co-design customer roadmaps from ideation through production-scale monetization. B.Sc. in Computer Science or Information Systems required; MBA strongly preferred.As an Amazon Web Services (AWS) Customer Solutions Manager (CSM), you will be responsible for helping guide the largest and most complex AWS customers along their multi-year journey to the cloud. In this highly visible position, you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.In this role, you will be a critical partner to our AWS customers, leveraging your delivery experience with large-scale transformations to help guide them through their stages of AWS adoption. You will assist customers in navigating the operational, educational, and governance aspects of a successful AWS cloud journey.You will interface with AWS customers and AWS leadership, driving collaboration among the core account groups (Sales, Support, Solutions Architecture, and Professional Services), product and engineering teams, and customer teams, while planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers’ key milestones. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events are a few items owned by the CSM that are critical to the success of our customers’ cloud journey.At AWS, you are encouraged to think big, invent, and take ownership of customer challenges. You will not only bring the best of Amazon to our customers, you will proactively help solve the customers’ challenges through new ideas, tools, and mechanisms.Successful candidates will have a strong background in delivery and change management, be detail-oriented, possess excellent problem-solving abilities, and be exemplary communicators at both the executive and project team levels. You will be a peer leader, can gain stakeholder buy-in, negotiate, and lead teams. Your enterprise experience and operational excellence will inform the team’s decisions, provide valuable insights, and help drive secure and robust solutions.You will evangelize AWS services and influence customers to adopt them. You should be passionate about delivering a great customer experience by deploying AWS solutions and inspiring innovation. You will be obsessed with contributing to the day-to-day management of your customers’ successful adoption of AWS.About the teamA day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer.That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Basic qualifications- Bachelor's degree in science, technology, engineering, math, business or equivalent- Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion- Experience in customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies- Experience in enterprise scale infrastructure or development-based cloud programs/projects in a related industry- Experience leading complex, large-scale AI /GenAI/Agentic business transformation- Experience in a senior customer-facing role- Excellent written and verbal communication skills, including a demonstrated ability to effectively deliver information to the C-suite/VP level- Strong organizational and troubleshooting skills with attention to detailPreferred qualification - PMP certification, or SCRUM/Agile, SAFe certification- Experience implementing cloud services including migrations and modernization projects or similar- Direct experience implementing AWS/cloud services- Robust understanding of key technology and market trends- Deep knowledge of software development/engineering life-cycle from conception to delivery- PMP and/or SCRUM/Agile, SAFe certifiedAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Build high-performance evaluation (Eval) pipelines and observability frameworks to ensure agentic systems meet requirements for accuracy, safety, and latency.Own the delivery of the Customer User Journeys (CUJs), ensuring that conversational flows are not just functional, but optimized and production ready for [top customer/industry priorities].Architect and optimize complex agentic workloads, focusing on reasoning loops, tool selection, and reducing latency while maintaining production-grade security and networking.Implement critical infrastructure including rate limiting, error managing, and regional failover strategies; develop monitor systems and alerting dashboards during "Go-Live" windows to ensure stability as traffic scales.Travel up to 50% of the time.Minimum qualifications:Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.6 years of experience with software development using Python or similar coding languages.Experience taking production-grade AI-driven solutions from conception to launch and architecting AI systems on cloud platforms (e.g., GCP).Experience developing AI/GenAI solutions utilizing AI tools, or designing multi-agent workflows or RAG systems.Experience developing and deploying multilingual natural language processing models.Preferred qualifications:Experience connecting agents to enterprise knowledge bases and optimizing RAG chunking to prevent hallucinations.Experience in debugging Agent logic (ReAct loops, Chain of Thought) and optimizing tool selection.Experience with troubleshooting live, high-traffic systems during critical windows.Ability to trace conversation IDs across microservices to identify and resolve failures in real-time.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training. Spain: 90000 - 92000 (EUR) + 15% bonus target + equity + benefitsLearn more about benefits at Google.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: London, UK; Madrid, Spain.Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.6 years of experience with software development using Python or similar coding languages.Experience taking production-grade AI-driven solutions from conception to launch and architecting AI systems on cloud platforms (e.g., GCP).Experience developing AI/GenAI solutions utilizing AI tools, or designing multi-agent workflows or RAG systems.Experience developing and deploying multilingual natural language processing models.

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.About the RoleWe are hiring a SeniorSoftware AI Engineer to join the Engineering Productivity (EngProd) team at Aircall.Your mission is to accelerate AI adoption across the engineering organization by building AI-powered tools and systems that measurably improve how engineers work — reducing friction, automating repetitive tasks, and embedding intelligence directly into everyday workflows.This is not a research role and not a customer-facing product AI role. You will build practical, production-grade AI solutions that engineers use daily, and you will be accountable for their real-world adoption and impact.What You’ll DoAs a Software AI Engineer, you will:Take clear ownership of rapid AI adoption across the engineering organizationIdentify high-friction areas in engineering workflows where AI can meaningfully improve productivityDesign and build practical, production-grade AI-powered developer tooling (coding, testing, PR reviews, debugging)Build contextual, system-aware AI assistants using internal data, codebases, and toolingExplore, prototype, and productionize AI-driven solutions with strong autonomy on how problems are solvedAutomate and streamline workflows across GitLab, Jira, CI/CD, Slack, and observability toolsDesign and operate internal AI services and orchestration layers (e.g. MCP servers)Own solutions end-to-end: discovery design build measure iterateWork hands-on with engineering teams to remove friction, enable usage, and move tools from delivery to daily practiceMeasure success through adoption, impact, and tangible time saved for engineersWhat You Won’t DoBuild AI features for customer-facing productsWork on speculative AI research without clear outcomesAct as a general internal support teamOwn generic ML infrastructure unrelated to developer productivityWhat We’re Looking ForRequired Experience5+ years of experience as a software engineer, with recent focus on GenAI systemsStrong experience building production-grade systems, not just prototypesHands-on experience with:LLMs (OpenAI, Anthropic, etc.)Prompting, retrieval, and context injectionAI-powered tooling or internal platformsSolid backend engineering skills (APIs, services, integrations)Experience working with developer tools (CI/CD, GitHub/GitLab, Jira, observability)Strong product mindset and comfort operating in ambiguous problem spacesNice to HaveParticularly interesting profiles are engineers who have built developer tools and are now evolving toward AI-native system design.Prior experience building developer tools, internal platforms, or DevEx toolingExperience evolving traditional tooling into AI-assisted or AI-driven workflowsFamiliarity with MCP, agent-based systems, or model orchestration conceptsExperience integrating AI with large codebases, monorepos, or complex CI/CD environmentsExposure to security, privacy, and trust considerations in internal AI systemsHow You’ll Be SuccessfulYou’ll be successful if:AI solutions you build are widely adopted and used regularly by engineersEngineering productivity measurably improves, using:existing metrics we already track (e.g. DevEx, CI, delivery, quality, flow), and/ornew, clearly defined metrics you help introduce to capture AI impactManual, repetitive workflows are reduced or eliminated, with clear before/after comparisonsEngineering time is visibly saved and reinvested into higher-value workImprovements are demonstrated with data, not just qualitative feedbackAdoption grows organically because tools are useful, fast, and well-integrated into existing workflowsTeam & EnvironmentYou’ll join the Engineering Productivity teamYou’ll work closely with engineers across the companyStrong collaboration with Infrastructure and Security teamsProduct-oriented culture focused on outcomes, not hypeLocationLondonCollaboration with teams in Europe/US expectedWhy Join AircallHigh-leverage role with company-wide impactDirect influence on how hundreds of engineers work every dayStrong leadership support and clear mandateOpportunity to shape how AI is applied responsibly and pragmaticallyBottom LineThis role is about using AI to make engineers more effective, not about chasing trends.If you enjoy building real systems that people rely on every day — this role is for you.Why join us?ð Key moment to join Aircall in terms of growth and opportunitiesð‍️ Our people matter, work-life balance is important at Aircallð Fast-learning environment, entrepreneurial and strong team spiritð 45+ Nationalities: cosmopolite & multi-cultural mindsetð¶ Competitive salary package & benefitsDE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.Want to know more about candidate privacy? Find our Candidate Privacy Notice here.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.