Assistant Accommodation Manager
6 days ago
Portsmouth
Assistant Accommodation Manager, Portsmouth PO1 \n Temporary, Immediate Start, £15ph \n Proactive and customer-focused Assistant Accommodation Manager required to support the day-to-day operation of a vibrant student accommodation in Portsmouth. \n This is an exciting opportunity for someone with experience in student accommodation, hospitality, property management, or a customer-facing environment who enjoys delivering outstanding service and making a positive impact on residents' lives. \n Key Responsibilities \n\n • Support the management of daily accommodation operations, including maintenance, cleaning, security, and health & safety compliance.\n, • Respond to resident enquiries, requests, and concerns professionally, delivering exceptional customer service at all times.\n, • Coordinate maintenance and repair works, liaising with contractors and service providers as required.\n, • Assist with student arrivals and departures, ensuring a smooth and positive check-in and check-out experience.\n, • Support budgeting activities and help manage accommodation supplies and resources effectively.\n, • Assist in planning and delivering engaging social events and community-building activities for residents.\n, • Uphold company policies and accommodation regulations, addressing issues fairly and professionally.\n, • Maintain accurate records, update property management systems, and prepare reports when required.\n, • Support emergency response procedures and assist with out-of-hours issues as needed.\n, • Contribute positively to a collaborative team culture.\n, • Undertake additional duties as reasonably required by management.\n\n Skills & Experience \n\n • Experience within student accommodation, hospitality, property management, or a related sector.\n, • Previous experience in a customer service-focused role.\n, • Strong communication skills, both verbal and written.\n, • Excellent organisational and time management abilities.\n, • Ability to work independently while also contributing effectively within a team.\n, • Strong problem-solving and conflict resolution skills.\n, • Good IT skills, including Microsoft Office applications.\n, • A flexible approach and the ability to manage multiple priorities in a fast-paced environment.\n, • A positive, proactive attitude with a willingness to learn and develop.\n\n Apply now for immediate consideration!