Customer Service Reception
hace 1 día
Sheffield
Customer Service / Reception, Sheffield City Centre \n Temporary 1-3 months, £13.50ph, Immediate Start \n We are looking for a friendly, organised, and customer-focused Customer Service Assistant to help create an exceptional living experience for residents of this luxury apartment building. This is a varied role combining customer service, administration, sales, marketing, and operational support within a vibrant student accommodation community. \n If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering outstanding service, we'd love to hear from you. \n What You'll Be Doing \n\n • Deliver a welcoming and professional front-of-house service.\n, • Respond to resident enquiries and resolve issues efficiently.\n, • Support community events and activities that enhance the resident experience.\n, • Manage maintenance requests and ensure issues are appropriately logged and tracked.\n, • Maintain accurate records, databases, and resident documentation.\n, • Assist with resident communications, notices, and general administration.\n, • Support move-in and move-out periods, helping ensure a smooth resident journey.\n, • Support sales and leasing activities to maximise occupancy levels.\n, • Assist with local marketing activities and community engagement initiatives.\n, • Support rent collection processes and follow up on outstanding arrears.\n\n About You \n\n • Previous experience in a customer-facing role.\n, • Excellent customer service and communication skills.\n, • Strong organisational skills with the ability to multitask and prioritise.\n, • Good working knowledge of Microsoft Office, including Word, Excel, and Outlook.\n, • Confidence working with databases and administrative systems.\n, • A proactive, positive, and professional approach.\n, • Strong relationship-building skills and the ability to work with diverse groups of people.\n, • The ability to work independently while contributing effectively as part of a team.\n\n If this sounds the right role for you then apply now! \n (ritzrecempbus) \n