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Trabajos maintenance assistant en ReadingCrear alertas

  • Customer Support Advisor
    Customer Support Advisor
    hace 2 días
    £20000–£30000 anual
    Jornada completa
    Reading

    • Provide 1st line customer service logging and tracking faults on our salesforce from instigation through to resolution., • Co-ordinate engineer diaries effectively and efficiently, • Manage customer communications to arrange engineer breakdown and maintenance visits together with machine installations and collections., • Manage and process customer supplies, parts and consumable orders using Xero to create sales orders and delivery notes., • Generate quotes and correspondence for supplies and maintenance contracts to current and prospective customers., • Liaise and correspond with third party dealers and contract owners., • Update salesforce as required to support engineers and customers., • Manage customer queries, issues, and problems effectively and efficiently. · Assist with licensing and decommission of franking machines. · Assist with contract cancellation negotiations as required. · Shipping parts and supplies to customers and engineers. · Assisting in warehouse with shipping machines and admin tasks · Regularly update & maintain spreadsheets as required. · General Salesforce administration, including updating customer address, contact and phone number details. · Ordering and maintaining stock levels of engineer parts · Assist with logging and distributing all incoming sales enquiries and leads. · Assist as required with processing sales orders. • Arrange hotels and flights for engineers as required · Handle one off tasks and projects that may arise. Key Skills · Must be pro-active and show ability to resolve issues and find solutions. · Good administration, numeracy, and literary skills with a keen eye for detail · Experience of working within a customer services role not customer facing · Ability to follow policies and procedures. · Effective communication both oral and written. · Good understanding of UK geography and distribution of major towns and cities · Full PC literacy on Microsoft software packages · Salesforce and Xero experience preferable · Must have a can-do attitude and be able to work as part of a team.

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  • Carpenter
    Carpenter
    hace 7 días
    £28000–£36000 anual
    Jornada completa
    Reading

    We are looking for an experienced Carpenter to join our busy passive fire protection team. The ideal applicant will be someone who has experience in fire door maintenance and installation as well as associated fire rated separation and compartmentalization work. This is a full time role, working closely together with our existing team of technicians from our Reading premises covering London and the South East. The salary range on offer is £28k to £36k, which is negotiable based on qualifications and experience. We can offer 22 x days paid holiday per annum plus public holidays and an additional 3 x days between Christmas and New year. A company van, mobile phone, uniform and tools to complete the work will be provided. A company pension scheme is in operation and a private healthcare scheme is also available. Job related training would be provided as well as BMTRADA passive fire protection scheme certification. Our standard hours of work are Monday to Friday, 8am to 5pm with appropriate breaks during the day. Duties and responsibilities to include day-to-day maintenance and installation of fire doors, carrying out passive fire protection works such as fire stopping gaps and holes in fire rated walls and ceilings. Suitable applicants will: • have NVQ 2 or 3 carpentry by a recognized training body, • have other relevant third-party qualifications / registration to FIRAS / BMTRADA or equivalent fire door schemes, • be able to demonstrate recent relevant experience, • live within Berkshire or surrounding area, • hold a full clean UK / EU driving license, • be self-motivated, • be able to work alone or as part of a team, • have excellent attention to detail, • have good time management

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