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We are looking for a highly organised and motivated Event Coordinator to play a key role in the planning and delivery of professional events. This position involves working closely with colleagues, participants, sponsors, and suppliers to ensure each event is delivered smoothly, on time, and to a high standard. Key Responsibilities Liaise with all event participants, including speakers, sponsors, delegates, and suppliers. Database creation and maintenance of all participants. Assist in the planning, scheduling, and coordination of event programmes. Manage the production and delivery of event materials (agendas, signage, delegate information). Ensure branding and sponsorship commitments are fulfilled across all event activities. Oversee logistical arrangements with venues, catering, and technical providers. Support delegate registration and provide on-site assistance during events. Act as a central point of contact for participants before, during, and after events. Assist with post-event evaluation and reporting. Person Specification Essential: Excellent organisational and multitasking skills. Strong communication and relationship-building abilities. Ability to remain calm under pressure and solve problems quickly. Good attention to detail, with a focus on presentation and quality. IT literacy, including Microsoft Office applications. Desirable: Previous experience in event coordination or administration. Familiarity with event registration systems or CRM tools. Interest in marketing and communications related to events.

Usual working days and hours: Full-time, 35 hrs p/w with a flexible working pattern Salary: £28 - £30,000 per year dependent on experience Usual place of work: This position will be home-based but local travel will be regularly required Contract: Permanent, starting within Q4 2025 Reports to: Report to the Chair of the Branch Board of Trustees The Role We’re looking for a Branch Manager with proven success in the charity sector and a strong focus on income generation. You’ll play a key role in giving animals a second chance by managing our day-to-day operations, leading our teams and driving new revenue streams. Managing our independent charity, you’ll work closely with its Trustees to grow our profile, build sustainable income and act as the main point of contact for our staff, the public, partners and volunteers. This is a varied, hands-on role with plenty of autonomy — no two days are the same. About Us RSPCA South West London branch is an independently registered charity based in Wandsworth, SW18. Our mission is to make sure that all animals have a good life, by rescuing and caring for those in need, by speaking on behalf of all animals and by inspiring everyone to treat them with compassion and respect. Your Key Responsibilities Lead income generation: Oversee shop operations, online sales, grants and fundraising efforts to maximise revenue. People management: Line-manage shop, sales and welfare staff, oversee budgets and staff performance and ensure targets are met. Expand fundraising: Maintain existing and identify new income streams including grants, campaigns, events and donor engagement. Branch operations: Manage day-to-day administration, compliance, health and safety, communications and volunteer coordination. Promote our mission: Support local outreach, animal welfare work, and public engagement through social media and community partnerships. You’ll Bring ● Strong background in income generation, budgeting and team leadership. ● Proven experience and effectiveness in the charity sector. ● Excellent people skills — comfortable managing staff and volunteers. ● Self-starter with great organisation, adaptability and problem-solving ability. ● Passion for animal welfare and alignment with the RSPCA’s mission. ● Competent with digital tools (Google Workspace, Canva, Microsoft Office). ● Over 18 with a full UK driving licence and able to travel regularly around the branch area. ● GCSEs in Maths and English (or equivalent functional skills). What We Offer ● Flexible working week. ● Workplace pension and staff discounts. ● 24/7 free staff wellbeing support. ● Ongoing training and career development. ● A rewarding role where your work directly helps vulnerable animals. Ready to drive change and raise vital funds for animal welfare? Apply today a cover letter detailing how your experience and skills fits with each of the key role responsibilities. Applications without a cover letter will not be considered for an interview. Additional Information Applications for the position will remain open until we have found a suitable applicant, therefore we recommend applicants apply early, as we do expect a high volume of interest in the position. There will be a probation of three months for the selected candidate. Our branch area currently covers SW11 1-3, SW15 1-6, SW18 1-5, SW19 1, SW19 3-8, SW20 0, SW20 8-9, SM1 1-4, SM2 5-7, SM3 8-9, SM4-6, SM5 1-4, SM6 0, SM6 7-9, KT4 7-8. We strongly believe in being an innovative, diverse, and inclusive organisation and recognise that diversity in all our people will help achieve that purpose and our mission more effectively. We actively encourage and seek applications from a wide diversity of candidates. In order to comply with legal requirements, we ask all potential candidates to provide their eligibility to work in the UK as part of the selection procedure. If you are invited to an interview, you will be asked to bring the appropriate original documents with you. Organisation type: CIO Registered Charity 1209355 The position is being recruited for by the RSPCA South West London Branch CIO registered charity number 1209355 and not the National RSPCA.

Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.

La Nonna is seeking a highly motivated and experienced Assistant Manager to join our team in London! If you have a proven track record in delivering exceptional guest experiences and a genuine interest in the art of crafted pasta, we encourage you to explore this exciting opportunity. At La Nonna, every day brings a new experience. As our Assistant Manager, you will work closely with the Manager in overseeing all facets of our London venue. This includes the direction and coordination of daily operations, financial oversight, ensuring adherence to building regulations, and playing a key role in our People & Culture initiatives. Your responsibilities will also encompass: • Providing strong leadership and support to the Manager., • Managing staff rotas and collaborating with Business Development on scheduling for both regular service and corporate events., • Implementing operational strategies aimed at maximizing guest satisfaction, with a focus on achieving a five-star entertainment experience and driving positive social media engagement., • Taking ownership of health and safety standards, ensuring compliance, delivering training, conducting risk assessments, and serving as a primary first aider during your shifts., • Partnering with our People and Culture team on all aspects of the employee journey, fostering positive employee relations, and supporting team development to enhance our venue's culture., • Managing procurement processes, building strong relationships with our suppliers and contractors, and overseeing stock control., • Continuously seeking opportunities for improvement across all areas of the business, including people management, financial performance, health and safety protocols, and service excellence. We are looking for a passionate individual who is ready to take on a rewarding challenge and contribute to the success of La Nonna.

We are seeking a creative and detail-oriented New Products Developer to join our dynamic team. In this role, you will be responsible for researching, conceptualizing, developing, and launching innovative new products that align with market trends, customer needs, and company objectives. You'll work closely with cross-functional teams including marketing, R&D, production, and supply chain. You’ll be responsible for bringing fresh, exciting, and commercially viable menu items from concept to launch, working closely with operations, marketing, procurement, and franchise partners. Key Responsibilities: 1. Lead and manage the product development program, ensuring alignment with consumer demand and market trends., 2. Drive innovation and creativity in developing new products, with a focus on new trending products and new inovations., 3. Collaborate with cross-functional teams, including marketing, site operations, packaging development, nutrition, and regulatory teams, to deliver robust NPD solutions., 4. Conduct thorough financial and business analysis, including P&L management, pricing, and promotion recommendations., 5. Monitor and analyze external market performance and competitor activity, identifying risks and opportunities for actionable insights., 6. Manage EPD (flavor/variant extensions) innovation projects from concept to launch, including P&L ownership and stakeholder approvals., 7. Develop compelling launch plans and collaborate with sales teams to drive retailer sell-in., 8. Lead below-the-line (BTL) activities such as in-store and shopper marketing, pack design changes, and social media campaigns., 9. Contribute to the development of the annual Winning Plan and long-term brand strategy., 10. Build strong commercial plans in collaboration with sales, category, and commercial planning teams., 11. Establish strong connections with internal stakeholders, including finance, operations, packaging, and R&D teams, to ensure successful market delivery., 12. Manage consumer marketing spend effectively. Requirements: • Proven experience (2–5 years) in product development, ideally in [industry: e.g., food and beverage, cosmetics, tech]., • Strong project management and organizational skills., • Creative mindset with strong problem-solving abilities., • Excellent communication and collaboration skills., • Proficiency in product development tools and software (e.g., CAD, formulation platforms, project tracking tools). Preferred Qualifications: • Experience with sustainability and eco-conscious product development., • Familiarity with regulatory requirements in the relevant industry., • Knowledge of consumer behavior and market research techniques. Why Join Us? • Be part of an innovative, growth-driven company., • Work in a collaborative and supportive environment., • Opportunities for career development and advancement., • Competitive salary and benefits package. To Apply: Send your CV and a brief cover letter.