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Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Summary To assess and accurately validate all types of Health claims associated to individual and corporate insurance products provided through the Protection business. Ensuring only valid claims are paid in accordance to the financial liability associated to the insured risk. We currently have multiple vacancies across both Income Protection (IP) and Critical Illness (CI) claims. What You'll Do • Within authority levels, independently set up claims to accurately reflect the financial liability., • Ensure escalation controls and checking procedures are followed for high benefit claims that exceed financial retention limits or personal authority levels., • Follow company procedures to accurately check eligibility of claimants to ensure only those where a financial liability exists progress to full claim assessment., • For all Health claims including complex, multi layered claims which include objective and subjective, medical and non-medical information, analyse and appraise information received and request gaps in information from appropriate sources., • Ensure inconsistent information is clarified through effective research and questioning techniques., • Ensure accurate decisions are reached so that only valid claims are paid according to the definitions within the appropriate Policy Terms and Conditions., • Communicate complex health claim decisions, including those with mixed medical evidence with empathy and in plain English to ensure claimants understand reasons for claim outcome., • For Complex IP Health Claims where recovery is expected Conduct regular reviews of evidence to appraise claim validity and secure safe returns to work so that benefits are only paid for the period the claim is valid., • Where prolonged absence is evident, beyond the expected recovery timescales, research and investigate to identify causes and implement appropriate actions plans., • Ranging from complex rehabilitation plans to alternative outcomes which may be a fair alternative for claimants such as Commutation or Settlement., • Demonstrate an engaging and outstanding level of customer service to ensure strategic distribution partners and corporate clients, who continue to hold the policy after claim adjudication, remain with Canada Life for the long term., • Recognise claimant vulnerabilities and ensure customer service skills reflect a considered course of action., • Ensure all claim activity corresponds with Risk, Compliance and Legal guidelines and thorough audit trails reflect the highest levels of integrity required in a claims environment, • Handle medical records and Personal Sensitive information in line with the company procedure. Who You Are Claim assessment • Knowledge of insurance/protection products. Group and/or the health claims industry., • Proven experience in assessing Income Protection (IP) and / or Critical Illness (CI) Claims (individual and / or group), ideally within the health claims or wider protection insurance industry., • High degree of medical knowledge to establish validity of complex claims that can contain mixed evidence of validity that can be both medical and non-medical in nature., • Ability to challenge information with skill, care and Knowledge of insurance/protection products. Group and/or the health claims industry., • High degree of medical knowledge to establish validity of complex claims that can contain mixed evidence of validity that can be both medical and non-medical in nature., • Ability to challenge information with skill, care and appropriate conduct to ensure only valid claims are paid. This can mean challenging GPs or other medical professionals where inconsistent evidence has been provided, • Highly capable in following company procedure and applying policy terms correctly., • Strong attention to detail so that all relevant facts are obtained to ensure fair and correct outcomes for every claim.Customer Service, • Demonstrates outstanding Customer Service skills to manage complex claim scenarios where disputes are more likely to arise than claims of a clinical type., • Demonstrates outstanding Customer Service skills to help maintain strong individual and corporate protection business sales., • Uses all resources available to seek out the swiftest route to accurately verifying claims., • Strong telephone and written skills that demonstrate the desire to go the extra mile to meet all customer and stakeholder requirements., • Strives to improve processes for the benefit of customers, claimants and Canada Life Regulatory, Risk, Conduct and Compliance, • Highly attuned to the Risk Culture., • High levels of awareness with regard handling personal sensitive information in a claim environment., • Demonstrates professionalism through own behaviours and actions.Company strategy and core values, • Shares knowledge with team colleagues and demonstrates willingness to support broader business and strategic goals., • Flexibility evident to supports other teams depending on service standards and volumes of incoming work by team, • Willing to cross skill to ensure consistent service standards can be maintained across the business function, • Responds positively to change through constructive commentary. Qualifications:, • GR1 preferable, • Applicable licenses held preferable Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.

Location: London, Watford or Bristol Office Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Summary: • Develop and deliver technical support: Responsibility for providing timely and accurate product/tax technical information and support to internal teams and change projects., • Provide specialist training: Delivery of technical training to internal stakeholders including design and preparation of key materials, presentations, etc., • Support management of technical documentation: Responsibility for maintaining key documents/forms including Policy Provisions, Scheme Rules, Application Forms, etc; and provide technical input to marketing collateral, campaign management, and online content., • Represent Canada Life in Industry/Technical discussions and events: Represent Canada Life at industry technical forums (e.g. Origo, Criterion, Equity Release Council, etc) and supporting development and creation of internal responses to proposed changes to UK Government policy and FS regulation impacting Retirement product lines. What will you be doing: 1. Technical support for internal teams: • Act as product/tax technical lead for retirement queries to support decision-making on industry standards, product terms & conditions, product technical rules/guidelines, product technical documentation, product reviews, transaction guidelines, complex cases, GMP equalization queries, complaint handling, and tax treatment on the company, its customers, and other beneficiaries covering death claims, pensions in divorce, trusts, monies in, and monies out., • Lead review, interpretation, impact analysis, and delivery of guidance in respect of changes to technical standards and/or legislation impacting retirement product lines, including HMRC Pension Newsletters, HMRC Tax Manual, and Equity Release Council Product Standards., • Act as principal intermediary with HMRC to interpret requirements/ensure compliance with correct reporting and filing for retirement product lines (including Pensions Increase Orders/GMP Increase Orders, HMRC Event Reporting for accounting for tax, HMRC Band Reporting)., • Act as key point of contact with relevant tax authorities for tax treatment/queries in respect of income/benefit payments made to non-UK tax jurisdictions including Isle of Man, Jersey, and Guernsey 2. Technical support to change projects: • Act as product/tax technical lead on change projects impacting retirement product lines, including product developments/changes, annual changes to escalation rates, annual changes to tax year-end processes and documentation., • Support creation/validation of technical product requirements to deliver successful change and UAT to ensure requirements translated correctly., • Proactively develop and maintain productive relationships with key stakeholders to support identification and implementation of changes required to ensure technical compliance 3. Design and delivery of training to internal teams: • Delivery of technical training to internal stakeholders including design and preparation of key materials, presentations, etc., • Training on impact of new legislation, new technical standards, and new products/product changes/process changes. 4. Technical documentation: • Act as technical lead in management, review and approval in Aprimo of key documents/forms including Policy Provisions, Scheme Rules, Application Forms, etc., • Provide technical input/guidance to support creation and maintenance of marketing collateral, campaign management, and online content. 5. Support public policy team: • Collaborate with Public Policy team to support development and creation of internal responses to proposed changes to UK Government policy and FS regulation impacting Retirement product lines What Experience do you require for the position: • Excellent communication skills, • Self-motivated, engaging, good with people, with a keen eye for detail, • Demonstrate the ability to communicate complex technical information in a simple and understandable way, • Ability to understand, highlight and clearly articulate the opportunities arising from complex technical and legislative changes., • Ability to disseminate information from industry groups, UK Government, UK Regulators, UK and non-UK tax authorities, and to identify emerging opportunities, • Act as a specialist to encourage open and constructive relationship and help others develop skills to be effective, • Demonstrate the ability to coach, • Ability to write clear technical accurate reports/articles, • Able to demonstrate in-depth understanding of the Retirement product lines and provide training in support of these, and the surrounding legislative and tax framework Qualifications • Preferably suitable qualifications in pensions, tax or estate planning - such as PFS diploma, G60/AF3 pensions specialist qualification, or equivalent Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.

Commercial Specialist Salary: £40,000 - £45,000 + Bonus + Excellent Benefits Location: Bristol (Hybrid – minimum three days onsite) Employment: Full Time, Permanent This is an opportunity to join a high-growth, innovation-led technology business operating at the forefront of defence, aerospace, and advanced engineering. The organisation is a recognised leader in delivering cutting-edge surveillance and intelligence solutions, supporting critical operations across maritime, land, space, and cyber environments. With continued investment and expansion, the business offers a dynamic, mission-driven environment where individuals can develop strong commercial foundations within a technically complex environment. The Role As a Commercial Specialist, you will support the delivery of commercial activity across key programmes, with a primary focus on contract management and commercial support rather than pure procurement. This role offers exposure to strategic projects, working closely with internal stakeholders to help convert innovative ideas into real business opportunities. Commercial Specialist Responsibilities: • Support the full contract lifecycle across key programmes, • Assist with bid activity, commercial input, and documentation, • Support pricing models and cost build-ups, • Contribute to contract management, including change control and risk management, • Lead and support sourcing activities where required (RFQs, ITTs, supplier engagement), • Ensure compliance with relevant frameworks and internal processes, • Work cross-functionally with engineering, finance, legal, and operations teams Commercial Specialist Benefits: • £40,000 - £45,000 salary + discretionary bonus, • Flexible hybrid working model, typically three days a week onsite, • Company pension contribution, • Private medical and dental cover, • 25 days holiday + bank holidays, • Strong development opportunities within a growing business, • Access to flexible benefits and salary sacrifice schemes Commercial Specialist Requirements: This role would suit someone who: • Has 2+ years’ experience within Defence, Aerospace, Public Sector, or a regulated industry, • Has exposure to contract management, commercial activity, or procurement processes, • Is comfortable supporting programme delivery in a commercial environment, • Has strong attention to detail and organisational skills, • Is a strong communicator and team player Desirable: • Awareness of Procurement Act 2023, SSCR, DEFCONs or DEFSTANs, • Experience with different contract types (e.g. cost plus, firm price, frameworks), • Exposure to NEC or infrastructure-related contracts, • MCIPS qualification (or working towards), • SC clearance or eligibility to obtain To Be Considered: Please either apply by clicking online or emailing me directly to . For further information, call 01244 739 301 or 07736 920 086. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Key Skills: Commercial Specialist, Commercial Officer, Contracts Officer, Procurement, Defence, Aerospace, Public Sector, Contract Management, Pricing, SC Clearance, Hirecracker, HCSales, HCFinance

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Summary To provide medical insight and assessment to members health to assist the claims assessors in reaching outcome decisions for Group Protection health Policy claims (namely group income protection policies). For Income Protection policies, to determine and develop vocational rehabilitation plans that successfully deliver Early Intervention and Rehabilitation Services to employees and employers, ensuring safe return to work at the earliest opportunity. Work with employers to educate them on the benefits of early intervention support for employees, including how to proactively manage health concerns, and how to reduce the risk of submitting invalid claims What You'll Do • Provide clinical guidance and support to the claims assessors regarding the assessment and management of claims., • To hold discussions and conduct interviews with members and employers to ascertain the detailed biopsychosocial factors pertaining to the employee's health., • Subsequently document comprehensive objective reports to clearly communicate accurate medical / vocational opinion to the business to enable accurate claim decisions against policy terms and conditions., • For Income Protection Policies, establish and monitor rehabilitation programmes to achieve successful return to work activity including liaising with relevant external medical professionals . This could be prior to a claim being submitted (early intervention support) or whilst a claim is in payment., • Providing specialist vocational guidance and support including recommendations on reasonable adjustments to both employers and claims assessors to achieve a successful absence resolution within the terms of the group Income Protection policy., • Ensuring liability is limited to the time required for the claimant to safely return to work., • Training, mentoring and developing internal and external customers on the benefits of early intervention and rehabilitation., • To acquire and apply a detailed knowledge of Group Claims/underwriting Strategy/Philosophy and of Group products. Who You Are, • Knowledge of principles, methods and procedures for diagnosis, treatment and rehabilitation of physical and mental conditions in order to provide accurate / appropriate information in relation to all claim/underwriting management activity including rehabilitation initiatives, • To demonstrate and apply a detailed knowledge of relevant legislation including the Equality Act 2010, Health & Safety at Work Act 1974 and all available National Institute for Health & Care Excellence Guidelines., • Communication - demonstrates active listening with an ability to identify verbal / non-verbal cues and act appropriately whilst displaying a non-judgemental attitude; able to clearly express ideas and opinions both verbally and written, • Influencing - able to express views and ideas to relevant parties both verbally and written in order to promote access to relevant support services, overcome return to work barriers and manage absence appropriately, • Interpersonal Skills - able to conduct detailed medical / vocational interviews with claimants and subsequently liaise with employers and other relevant parties to manage current absence and when appropriate facilitate a successful return to work outcome, • Customer Service - able to develop constructive and cooperative working relationships with employees and employers to understand current absence and identify appropriate return to work pathways, • Analytical skills - able to evaluate biopsychosocial information in order to provide detailed analysis and documentation of current health and where relevant future return to work capability in support of the assessors/ decisions against policy terms and conditions, • Problem Solving - able to successfully identify and present viable solutions to overcome return to work barriers, • Decision making - able to develop detailed return to work plans to support and achieve successful return to work outcomes, • Organise, plan and prioritize work in order to achieve successful service delivery Qualifications, • A qualified health care professional and where applicable be registered and/or accredited with the relevant professional body (Desirable), • Some relevant background and recent experience of working in the field of vocational rehabilitation within the insurance industry (Desirable) Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.

* * LOCATION: Milton Keynes with occasional travel HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. CONTRACT TYPE: Permanent opportunity CLOSING DATE: 22/5/26 We reserve the right to close the advert earlier If we receive a high volume of applications. Were looking for a highly experienced and inspirational commercial leader with a significant sales based background within a Captive Automotive Financial Services organisation and/or OEM. You'll report into our CEO and will drive our business forward through our teams in Sales, Sales Compliance and Development and, through strong, productive relationships across Volkswagen Group, our dealer network and brands. In this pivotal and influential position you will use your extensive commercial leadership skills to develop and deliver the Retail Sales strategy to maximise distribution channels, while creating opportunities and optimising new routes to market. You will role model our Guiding Principles, build a culture of psychological safety and inclusion and, provide ethical leadership to deliver great customer outcomes. What youll bring: Youll be aforward thinking, strategic and motivational leader who delivers results through people, cross-functional teams, and 3rd parties to support the delivery of volume, breadth, and profit objectives. Youll havea progressive and developmental mindset with demonstrable experience of developing strategic commercial initiatives. Essential experience & skills youll need to be a success in this role: • You have extensive experience in customer-facing environments with specific skills implementing and managing risk strategies, strong financial management, leading cross functional teams and functional management., • Through your experience of developing and managing customer facing processes, you have ensured fair treatment, transparency, value to customers and all other guidance from regulators has been accomplished., • More generally, youll have experience within regulated environments - ideally by the FCA along with a deep understanding of the UK business governance and regulatory regime and requirements implementation com pliance monitoring and management specifically, in organisations of a comparable size and scale., • You have successfully driven change and you're comfortable in dynamic, changing environments in a leading role., • You have well-developed emotional intelligence, influencing and communication skills which you can use to share information, listen, and create two-way dialogue that builds openness and commitment and, involve others to maximise contribution overall., • With great skills of analysis, you can interpret issues objectively to make sound decisions for the business that uphold our customer needs and good customer outcomes as a priority, • You are highly proactive, flexible, pragmatic, and able to react appropriately and effectively to changing circumstances and demands., • You'll effortlessly fit into the Commercial leadership structure with the potential for growth within FS or the OEM., • Youre collaborative and ambitious and work in the interest of customer and stakeholders, even when your own objectives are challenged., • Youll report to the Chief Executive Officer for VWFS UK Ltd and lead the Retail Sales department and the teams responsible for Finance Sales, Sales Compliance, Sales Development and Dealer Network Oversight., • Youll be responsible for developing sales strategies, policies, and procedures for the UK VWFS Group companies., • Develop and maintain strong productive relationships across senior management, departments, brands and key stakeholders., • Your span of control is across VWFS UK, VW Bank GmbH and compliance is required across the European Organisational Handbook (E-OHB), the FCA and the European Central Bank (ECB)., • Youll have a team of circa. 50 people who work with our dealer network of circa. 800 sites to drive FS and network performance., • Be an agent for change by embracing new ways of working, innovative technologies and agile attitudes to work promoting minimal viable everything attitude to encourage a collective growth mind-set in support of modernisation of the business., • Youll develop and implement plans to meet objectives through existing and new routes to market by utilising current and, establishing new relationships with 3rd party retailers, emerging technology, and tech providers., • Plan and deliver sales, margin and market penetration objectives., • Lead sales activity that complies with internal and external regulations with the Consumer Credit Sourcebook (CONC) taking precedence over conflicting guidelines this includes Vulnerable customers, product suitability and transparency and, behaviours and competence of introducers of our products., • Use strong negotiation skills with our network and 3rd parties, to grow sales, protect margin and support good customer outcomes., • Effectively manage introducer relationships through a robust communication infrastructure, clear performance indicators, and development with corrective action in place as appropriate., • Lead the sales engagement with our Enterprise Risk Framework and develop robust and effective reporting to support transparency with regulators., • Youll engage and cooperate with VW companies in the UK to coordinate and implement joint strategies and build and maintain an effective industry network., • Youll play a leading role within our Credit Assessment & Retailer Services functions. Whats in it for you? Bonus: Discretionary on-target bonus of up to 25% (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you with the option to buy additional family cover/ and your family access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. Youll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? Youll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isnt just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. The Retail Sales Director is a Certified /Senior Manager role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCAs Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis.

* * SALARY: Up to 86,625 pa dependent on experienceas well significantly discounted car schemes, fuel card, generous pension, holiday and so much more. LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time permanent, 35 hours per week CLOSING DATE: 19/05/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. Are you passionate about turning data into a strategic asset? At Volkswagen Financial Services, were on a mission to become a truly data-driven organisationand we need inspiring leaders to make it happen. We re looking for a data leader to champion data governance to maximise the value of data as a strategic business asset through education, influencing and delivery. Youll r eport to our Chief Data Officer and youll lead collaboration across the organisation to implement and continually evolve our data governance framework, embed data ownership and stewardship, and optimise data quality. What youll be doing: • Youll l ead and scale the development of the Data Governance capability, as a key pillar of the organisations enterprise data strategy, establishing and embedding data governance as a core organisational capability which is integral to business decision making, regulatory compliance and change delivery frameworks., • Collaborate with other enterprise data capabilities (e.g. Data Architecture, Business Analytics, Data Products, Data Engineering), business functions and strategic change programmes to provide end-to-end data and governance services., • Own and lead the Enterprise Data Governance Framework, and supporting policies and standards, aligning with the enterprise data and business strategies, to enable the business to become a data driven company in line with VWFS global strategy., • Develop, coach, engage, motivate and manage the teams to perform at their best, role modelling effective people leadership and enabling a positive and inclusive culture., • Ensure compliance with applicable regulatory (ECB, FCA, PRA etc.) and HQ requirements, acting as the UK single point of contact (SPOC) for DataGovernance and for BCBS239, interfacing directly with supervisory teams ., • Implement Data Ownership and Data Stewardship, partnering with role holders up to Director level to establish the roles and responsibilities that ensure effective management of critical data assets. Youll be an experienced Data Governance Manager or Head of Data Governance with a proven track record working in the Banking or Financial Services sector . Essential experience & skills * • Expertise in enterprise data governance frameworks and regulatory compliance., • Appreciation of the regulatory environment within Financial Services (ECB, PRA, FCA) and knowledge of BCBS239 / RDARR and GDPR regulatory requirements., • Strong leadership skills with a track record of developing talent and driving performance., • Ability to influence senior stakeholders and communicate complex data concepts clearly., • Familiarity with Collibra and Informatica d ata governance tooling. Whats in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. Youll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? Youll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isnt just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVIs criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

An opportunity has arisen for an experienced Anti Social Bheaviour Officer to join a local authority housing management team in Bristol on a permanent basis. This is a primarily field-based, customer-facing role, working across neighbourhood patches to manage anti-social behaviour cases and support safer, more sustainable communities. Most of your time will be spent in the community conducting visits, interviews, and resident appointments, with the flexibility to complete administrative and casework tasks from home using provided equipment. The organisation operates from local base locations, with travel required across your designated patch. Key Responsibilities of an Anti Social Behaviour Officer: Manage a varied caseload of anti-social behaviour (ASB) reports from initial complaint through to resolution Carry out estate visits, interviews, and evidence gathering in relation to ASB cases Work closely with tenants, complainants, and alleged perpetrators to investigate and resolve disputes Take appropriate enforcement action where necessary, including warnings, tenancy enforcement, and legal escalation Provide day-to-day housing management support across designated neighbourhood patches Maintain accurate case records using housing management systems and CRM tools Liaise with Police, PCSOs, safeguarding teams, and partner agencies to support effective case resolution Support tenancy sustainment by addressing nuisance behaviour and promoting positive tenant engagement Monitor risk and safeguarding concerns, making appropriate referrals in line with procedures Complete timely and accurate case updates, reports, and administrative duties between visits Ideal Candidate: Experienced Housing or ASB Officer with strong knowledge of frontline tenancy and case management Confident handling complex ASB cases, including evidence gathering and enforcement processes Able to work independently, managing a high-volume and varied caseload Comfortable working in the community and engaging directly with residents and partner agencies Experience using housing management systems or CRM platforms (e.g. Orchard, Microsoft Dynamics, or similar) Well organised with strong prioritisation skills and attention to detail Full UK driving licence and willingness to travel across patch Benefits of this Anti Social BehaviourOfficer role: Competitive salary (dependent on experience) Hybrid working arrangement 25 days annual leave plus bank holidays (increasing annually up to 30 days) Option to buy or sell annual leave 3 additional wellbeing days plus 2 paid volunteering days Generous matched pension scheme up to 12% Life assurance (4x salary) Enhanced maternity, paternity, and adoption pay Private medical insurance, dental cover, and critical illness cover options Wellbeing benefits including gym membership discounts and access to a 24/7 virtual GP service If this Anti Social BehaviourOfficer role is of interest, please apply or contact TPBN1_UKTJ

Medical Staff Talent is seeking a Chief Medical Officer for a prominent ultra-high-net-worth family based in Bristol. The position requires a recognized medical degree and at least 5 years of senior clinical experience. The financial package includes a substantial £240,000 salary, tax-free, along w

Chief Medical Officer for Private Family Estate. Seeking a discreet Chief Medical Officer for a permanent UHNW placement. Industry-leading medical malpractice indemnity and private health insurance.

Chief Medical Officer for UHNW Principals. We are seeking a discreet Chief Medical Officer for an elite UHNW family traveling the Mediterranean. Take command of a dedicated concierge medical practice.

HR Advisor £35,000 to £40,000 (pro-rata) per annum, 22.50 to 30 hours per week Monday to Thursday, BS34 Patchway, Bristol, Permanent, Holidays, Pension, Parking, Healthcare and Flexible working options An exciting new opportunity to join a global, market leading engineering manufacturing organisation who are currently recruiting for a hr advisor to join their team. Supported on a daily basis by a hr manager, this role will see you working within a small team of two supporting a site of 50 employee's within a visible, hr function. This hr advisor opportunity will see you : General HR administration including holidays, sickness, policies & coordinating training & development. Including maintaining HR records, manual and electronic Managing the recruitment process from end to end including: Talent attraction, liaising with agencies, pre-screening candidates, new starter inductions & assisting with the issue of employment contracts Assist with Implementing HR policies in line with group policies Assist Composing job descriptions for new and existing roles First level Advice on HR policies, procedures and employee relations (Grievances & Disciplinaries) Assist with the performance review process and performance improvement plans Assist with the Support of compliance and governance - (GDPR, UK regulations and general compliance with group policies) Maintain HR records both physical and electronic Assist with Health & Safety administration - Any other duties as required by the business The successful candidate working within this hr advisor opportunity will have a need to : Hold a minimum CIPD Level 3 qualification or equivalent Be a confident IT user with HR systems experience using a HRIS package Hold manufacturing or engineering industry experience Have the ability to communicate effectively and be people focused Have good working knowledge of employment law and have experience in assisting in employee relations situations This would be the ideal role for someone who is looking for a hr advisor, hr generalist, hr assistant or hr officer opportunity giving them chance to progress further. Working within this hr advisors role will see you working within a growing engineering manufacturing business where further chances of progression could be available for the right person. You will gain further exposure to a diverse, Hr function where no two days will be the same. Benefits include : • 25 days holiday, Plus your birthday off + 8 bank holidays, • Pension contributions matched up to 7% * Private medical care * Wellness health checks * Life assurance * Gym discount *Retail vouchers * Social events (end-of-year party, summer BBQ, team building events) * Career development & training opportunities * Flexible working options For further information, please call Richard Hughes on (phone number removed) / (phone number removed). You can also apply direct to (url removed) Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion

Location: London, Watford or Bristol Office Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Summary: • Develop and deliver technical support: Responsibility for providing timely and accurate product/tax technical information and support to internal teams and change projects. • Provide specialist training: Delivery of technical training to internal stakeholders including design and preparation of key materials, presentations, etc. • Support management of technical documentation: Responsibility for maintaining key documents/forms including Policy Provisions, Scheme Rules, Application Forms, etc; and provide technical input to marketing collateral, campaign management, and online content. • Represent Canada Life in Industry/Technical discussions and events: Represent Canada Life at industry technical forums (e.g. Origo, Criterion, Equity Release Council, etc) and supporting development and creation of internal responses to proposed changes to UK Government policy and FS regulation impacting Retirement product lines. What will you be doing: 1. Technical support for internal teams: • Act as product/tax technical lead for retirement queries to support decision-making on industry standards, product terms & conditions, product technical rules/guidelines, product technical documentation, product reviews, transaction guidelines, complex cases, GMP equalization queries, complaint handling, and tax treatment on the company, its customers, and other beneficiaries covering death claims, pensions in divorce, trusts, monies in, and monies out. • Lead review, interpretation, impact analysis, and delivery of guidance in respect of changes to technical standards and/or legislation impacting retirement product lines, including HMRC Pension Newsletters, HMRC Tax Manual, and Equity Release Council Product Standards. • Act as principal intermediary with HMRC to interpret requirements/ensure compliance with correct reporting and filing for retirement product lines (including Pensions Increase Orders/GMP Increase Orders, HMRC Event Reporting for accounting for tax, HMRC Band Reporting). • Act as key point of contact with relevant tax authorities for tax treatment/queries in respect of income/benefit payments made to non-UK tax jurisdictions including Isle of Man, Jersey, and Guernsey 2. Technical support to change projects: • Act as product/tax technical lead on change projects impacting retirement product lines, including product developments/changes, annual changes to escalation rates, annual changes to tax year-end processes and documentation. • Support creation/validation of technical product requirements to deliver successful change and UAT to ensure requirements translated correctly. • Proactively develop and maintain productive relationships with key stakeholders to support identification and implementation of changes required to ensure technical compliance 3. Design and delivery of training to internal teams: • Delivery of technical training to internal stakeholders including design and preparation of key materials, presentations, etc. • Training on impact of new legislation, new technical standards, and new products/product changes/process changes. 4. Technical documentation: • Act as technical lead in management, review and approval in Aprimo of key documents/forms including Policy Provisions, Scheme Rules, Application Forms, etc. • Provide technical input/guidance to support creation and maintenance of marketing collateral, campaign management, and online content. 5. Support public policy team: • Collaborate with Public Policy team to support development and creation of internal responses to proposed changes to UK Government policy and FS regulation impacting Retirement product lines What Experience do you require for the position: • Excellent communication skills • Self-motivated, engaging, good with people, with a keen eye for detail • Demonstrate the ability to communicate complex technical information in a simple and understandable way • Ability to understand, highlight and clearly articulate the opportunities arising from complex technical and legislative changes. • Ability to disseminate information from industry groups, UK Government, UK Regulators, UK and non-UK tax authorities, and to identify emerging opportunities • Act as a specialist to encourage open and constructive relationship and help others develop skills to be effective • Demonstrate the ability to coach • Ability to write clear technical accurate reports/articles • Able to demonstrate in-depth understanding of the Retirement product lines and provide training in support of these, and the surrounding legislative and tax framework Qualifications • Preferably suitable qualifications in pensions, tax or estate planning - such as PFS diploma, G60/AF3 pensions specialist qualification, or equivalent Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you. TPBN1_UKTJ

We are working with a large and well-established social housing provider who are looking to recruit a Part-Time Income Officer on a permanent basis. This is a great opportunity for someone with experience in rent arrears recovery and tenancy sustainment who is looking for a flexible working pattern within a supportive housing environment. The Role: You will play a key role in maximising rental income, supporting tenants to sustain their tenancies, and reducing arrears across a diverse housing portfolio. The role combines office-based hybrid working with regular patch visits to tenants’ homes. Key responsibilities of an Income Officer include: Managing a caseload of rent accounts and reducing arrears through early intervention and proactive support Carrying out home visits and patch-based work to engage with tenants and prevent escalation of debt Negotiating repayment plans and providing budgeting and welfare advice Taking appropriate legal action where necessary, including preparing cases for court Working closely with Housing Officers, Support Services and external agencies Ensuring accurate case recording and compliance with organisational policies and procedures Supporting tenancy sustainment and identifying vulnerability at an early stageWe are looking for someone who: Has experience working in rent arrears, income recovery or housing management Understands housing legislation and welfare benefits (including Universal Credit) Is confident conducting home visits and managing difficult conversations Can work independently and manage a varied caseload Holds a full UK driving licence and has access to a vehicle (essential) Has strong communication and negotiation skillsWhat's on Offer: Permanent part-time role – 22.5 hours per week Salary: up to £23,108 pro rata Hybrid working model with a mix of office, home working and patch visits Mileage paid for business travel 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Opportunities for training and development Chance to buy or sell holiday as part of our flexible benefits package 3 additional wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/paternity/adoption pay Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP serviceIf this Income Officer role is of interest, please apply or contact (url removed)

An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority in Bristol on a permanent basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across the area. You will play a key role in delivering high-quality frontline housing management services within the community. Most of your time will be spent out on patch conducting visits, inspections, and resident appointments, with the flexibility to complete administrative tasks from home using provided equipment. The organisation operates from local base locations, with travel required across your designated patch. Key Responsibilities of a Housing Officer: Provide day-to-day housing management support across designated neighbourhood patches Carry out estate inspections, home visits, and resident appointments Manage tenancy-related casework, ensuring accurate and timely record keeping using housing systems and CRM tools Complete administrative duties efficiently alongside community-based work Work collaboratively with colleagues and partner agencies to deliver effective housing services Investigate and manage anti-social behaviour (ASB) cases, taking appropriate enforcement action where required Support tenants with tenancy sustainment, including sign-ups, welfare support, and signposting to relevant services Monitor and manage rent accounts, working with income teams to prevent and address arrears Identify safeguarding concerns and make appropriate referrals in line with organisational policiesIdeal Candidate: Experienced Housing or Neighbourhood Officer with strong knowledge of frontline tenancy management Able to work independently and manage a varied workload with minimal supervision Confident working in the community and engaging with residents face-to-face Experience using housing management systems or CRM platforms (e.g. Orchard, Microsoft Dynamics, or similar) Well organised, with the ability to balance visits, casework, and administrative responsibilities Full UK driving licence and willingness to travel across patchBenefits of this Housing Officer role: Competitive salary (dependent on experience) Hybrid working arrangement 25 days annual leave plus bank holidays (increasing annually up to 30 days) Option to buy or sell annual leave 3 additional wellbeing days plus 2 paid volunteering days Generous matched pension scheme up to 12% Life assurance (4x salary) Enhanced maternity, paternity, and adoption pay Options for private medical insurance, dental cover, and critical illness cover Wellbeing benefits including gym membership discounts and access to a 24/7 virtual GP serviceIf this Housing Officer role is of interest, please apply or contact (url removed)

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Summary To provide medical insight and assessment to members health to assist the claims assessors in reaching outcome decisions for Group Protection health Policy claims (namely group income protection policies). For Income Protection policies, to determine and develop vocational rehabilitation plans that successfully deliver Early Intervention and Rehabilitation Services to employees and employers, ensuring safe return to work at the earliest opportunity. Work with employers to educate them on the benefits of early intervention support for employees, including how to proactively manage health concerns, and how to reduce the risk of submitting invalid claims What You'll Do Provide clinical guidance and support to the claims assessors regarding the assessment and management of claims. To hold discussions and conduct interviews with members and employers to ascertain the detailed biopsychosocial factors pertaining to the employee's health. Subsequently document comprehensive objective reports to clearly communicate accurate medical / vocational opinion to the business to enable accurate claim decisions against policy terms and conditions. For Income Protection Policies, establish and monitor rehabilitation programmes to achieve successful return to work activity including liaising with relevant external medical professionals . This could be prior to a claim being submitted (early intervention support) or whilst a claim is in payment. Providing specialist vocational guidance and support including recommendations on reasonable adjustments to both employers and claims assessors to achieve a successful absence resolution within the terms of the group Income Protection policy. Ensuring liability is limited to the time required for the claimant to safely return to work. Training, mentoring and developing internal and external customers on the benefits of early intervention and rehabilitation. To acquire and apply a detailed knowledge of Group Claims/underwriting Strategy/Philosophy and of Group products. Who You Are Knowledge of principles, methods and procedures for diagnosis, treatment and rehabilitation of physical and mental conditions in order to provide accurate / appropriate information in relation to all claim/underwriting management activity including rehabilitation initiatives To demonstrate and apply a detailed knowledge of relevant legislation including the Equality Act 2010, Health & Safety at Work Act 1974 and all available National Institute for Health & Care Excellence Guidelines. Communication - demonstrates active listening with an ability to identify verbal / non-verbal cues and act appropriately whilst displaying a non-judgemental attitude; able to clearly express ideas and opinions both verbally and written Influencing - able to express views and ideas to relevant parties both verbally and written in order to promote access to relevant support services, overcome return to work barriers and manage absence appropriately Interpersonal Skills - able to conduct detailed medical / vocational interviews with claimants and subsequently liaise with employers and other relevant parties to manage current absence and when appropriate facilitate a successful return to work outcome Customer Service - able to develop constructive and cooperative working relationships with employees and employers to understand current absence and identify appropriate return to work pathways Analytical skills - able to evaluate biopsychosocial information in order to provide detailed analysis and documentation of current health and where relevant future return to work capability in support of the assessors/ decisions against policy terms and conditions Problem Solving - able to successfully identify and present viable solutions to overcome return to work barriers Decision making - able to develop detailed return to work plans to support and achieve successful return to work outcomes Organise, plan and prioritize work in order to achieve successful service delivery Qualifications A qualified health care professional and where applicable be registered and/or accredited with the relevant professional body (Desirable) Some relevant background and recent experience of working in the field of vocational rehabilitation within the insurance industry (Desirable) Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you. TPBN1_UKTJ

An opportunity has arisen for an experienced ASB Officer to join a local authority housing management team in Bristol on a permanent basis. This is a primarily field-based, customer-facing role, working across neighbourhood patches to manage anti-social behaviour cases and support safer, more sustainable communities. Most of your time will be spent in the community conducting visits, interviews, and resident appointments, with the flexibility to complete administrative and casework tasks from home using provided equipment. The organisation operates from local base locations, with travel required across your designated patch. Key Responsibilities of an ASB Officer: Manage a varied caseload of anti-social behaviour (ASB) reports from initial complaint through to resolution Carry out estate visits, interviews, and evidence gathering in relation to ASB cases Work closely with tenants, complainants, and alleged perpetrators to investigate and resolve disputes Take appropriate enforcement action where necessary, including warnings, tenancy enforcement, and legal escalation Provide day-to-day housing management support across designated neighbourhood patches Maintain accurate case records using housing management systems and CRM tools Liaise with Police, PCSOs, safeguarding teams, and partner agencies to support effective case resolution Support tenancy sustainment by addressing nuisance behaviour and promoting positive tenant engagement Monitor risk and safeguarding concerns, making appropriate referrals in line with procedures Complete timely and accurate case updates, reports, and administrative duties between visits Ideal Candidate: Experienced Housing or ASB Officer with strong knowledge of frontline tenancy and case management Confident handling complex ASB cases, including evidence gathering and enforcement processes Able to work independently, managing a high-volume and varied caseload Comfortable working in the community and engaging directly with residents and partner agencies Experience using housing management systems or CRM platforms (e.g. Orchard, Microsoft Dynamics, or similar) Well organised with strong prioritisation skills and attention to detail Full UK driving licence and willingness to travel across patch Benefits of this ASB Officer role: Competitive salary (dependent on experience) Hybrid working arrangement 25 days annual leave plus bank holidays (increasing annually up to 30 days) Option to buy or sell annual leave 3 additional wellbeing days plus 2 paid volunteering days Generous matched pension scheme up to 12% Life assurance (4x salary) Enhanced maternity, paternity, and adoption pay Private medical insurance, dental cover, and critical illness cover options Wellbeing benefits including gym membership discounts and access to a 24/7 virtual GP service If this ASB Officer role is of interest, please apply or contact TPBN1_UKTJ

I am currently recruiting for a Part Time opportunity for a Caretaker to join the team in Bristol, working 20 hours per week - this will be over 3 days, further working pattern will be discussed at interview. As a Caretaker you'll provide a caretaking and cleaning service across our Ashley Court scheme in Bristol. You may also need to cover other local sites on occasion so a driving licence is essential. What you'll do: Internal cleaning within communal areas Undertake general grounds maintenance on estates, and play areas Keeping stair wells clean and tidy Checking on bin areas and ensure these are kept clean and tidy Manage storage area Answer enquiries on estate matters from tenants and prospective tenants and refer to the relevant Housing Officer where appropriate To be successful in this role you will have: Previous experience within a similar role with the general public Able to demonstrate a high level of customer care The ability and knowledge to carry out cleaning works using the appropriate equipment Ability to work with a minimum of supervision, prioritise tasks and co-operate with colleagues A willingness to undertake training as identified.Benefits 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/paternity/adoption pay Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service stride is acting as an Employment Agency in relation to this vacancy

You will have a genuine understanding of medical research and a deep belief in what it can achieve. As an independent charity and the fundraising and research partner of the Medical Research Council, we have the freedom to fund any health condition, anywhere in the world. We are looking for a leader

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