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Member services specialist jobs in United Kingdom

  • Customer Service Assistant
    Customer Service Assistant
    1 month ago
    £14 hourly
    Full-time
    London

    We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with information, support, and solutions to their inquiries and concerns. Your primary goal will be to ensure a positive customer experience by addressing issues efficiently and effectively, striving to exceed customer expectations. You will work in a fast-paced environment where strong communication and problem-solving skills are essential. As a Customer Service Agent, you will handle a variety of customer interactions, including answering policy inquiries, assisting with the admin and the contact with customers by email and phone as part of our award-winning service, and resolving issues. Additionally, staying knowledgeable about our products will be crucial to your success in assisting customers. You will have the opportunity to contribute to our mission of delivering exceptional service and building lasting customer relationships. If you are passionate about helping others, possess a strong customer focus, and thrive in a collaborative environment, we invite you to apply and be part of our commitment to excellence in customer service. Responsibilities • Respond to customer inquiries via phone and email in a timely and professional manner., • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. Requirements • Respond to customer inquiries via phone and email in a timely and professional manner., • Accurate data entry skills, • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. The job is a contractor role so applicants must have their own laptops and phone. Pay £14/hr

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  • Beauty Therapist
    Beauty Therapist
    4 days ago
    £14 hourly
    Part-time
    London

    Join Our Doctor-Led Skin Clinic - Baker Street We are looking for experienced and professional individuals to join our new luxury doctor-led skin clinic in Baker Street, London. We are seeking team members with strong experience working in high-end aesthetic clinics in London, who are passionate about skin, aesthetics, client care, and delivering exceptional results. Senior Laser Therapist & Facial Specialist (x2) We are looking for highly experienced Laser Therapists with strong experience in advanced facials and skin treatments. Requirements • Minimum 3 years’ experience in a high-end aesthetic or medical clinic in London, • Core of Knowledge certification essential, • Strong experience with laser and IPL treatments, • Experienced in advanced facials and skin treatments, • Excellent consultation and communication skills, • Very strong client care and attention to detail, • Confident recommending treatments and skincare, • Professional, polished, and reliable, • Experience with luxury skincare brands, • Must be available to start within 2 months maximum We are looking for someone who is naturally warm, confident with clients, detail-oriented, and passionate about delivering a high standard of treatment and service. Senior Aesthetic Injector (Doctor or Nurse Prescriber) We are looking for an experienced Injector to join our Baker Street clinic. Requirements • Registered Doctor or Nurse Prescriber, • At least 4 years of aesthetic injectables experience, • Previous experience in high-end London clinics essential, • Confident in advanced injectable treatments, • Excellent consultation and patient management skills, • Strong client care and communication, • Professional, polished, and detail-oriented, • Strong sales ability and confidence building long-term patient relationships, • Prime Baker Street location, • Luxury doctor-led clinic environment, • Attractive base salary plus generous commission structure depending on experience and performance, • Supportive and professional team, • Long-term growth opportunities Only applicants with relevant high-end London clinic experience will be considered.

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  • Juicer
    Juicer
    13 days ago
    £12.21 hourly
    Full-time
    Ilford

    We're located inside The Exchange Ilford second Floor - Feel free to Drop by. Are you a vibrant, energetic individual who loves creating experiences as fresh as our ingredients? Our acclaimed juice bar is growing, and we’ve just opened a stunning new branch in the heart of a bustling East London shopping mall! We're on the hunt for passionate foodies and customer service stars to join our fresh faced team. Who We Are: We’re not your average juice bar. We’re a destination for authentic, sun-inspired flavours and feel good vibes. We specialise in hand pressed sugarcane juice and our famously refreshing (non-alcoholic) mojitos. Our menu is always expanding with innovative, delicious, and healthy drinks that make our customers smile. The Role: As a Juice Bar Specialist, you'll be at the heart of the action. This is a hands-on role where you'll create memorable moments for every customer who walks up to our counter. Your key responsibilities will include: • Crafting our signature drinks with precision and passion from crushing sugarcane to perfectly preparing fresh coconuts., • Providing exceptional, friendly, and efficient customer service in our fast-paced mall environment., • Educating customers on our menu and helping them find their new favourite drink., • Maintaining the highest standards of cleanliness and food safety., • Operating the till and handling transactions., • Working as part of a dynamic, supportive team to keep the energy high and the drinks flowing. Who You Are: We're looking for someone who is: What We Offer You: Ready to Pour Some Good Vibes? If you’re ready to bring the energy and learn a craft you can be proud of, we would love to hear from you.

    No experience
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  • Senior Hairstylist/ Colorist
    Senior Hairstylist/ Colorist
    1 month ago
    £13–£17 hourly
    Full-time
    London

    Overview We are seeking an experienced Hair Stylist and Colour Specialist to join our dynamic team at Alicia Hair and Beauty Hammersmith. The ideal candidate will possess a passion for hair artistry, exceptional customer service skills, and a keen eye for colour techniques. This role offers an exciting opportunity to showcase your expertise in a professional environment dedicated to beauty and client satisfaction. Applicants should be motivated, creative, and committed to delivering outstanding results while fostering a welcoming atmosphere for clients. Responsibilities Provide expert hair styling services, including cutting, colouring, and styling according to client preferences and current trends. Offer personalised colour consultations and execute colour treatments with precision. Maintain high standards of hygiene and cleanliness in the salon environment. Deliver excellent customer service by understanding client needs and advising on suitable hair care solutions. Manage appointment scheduling efficiently at the front desk, ensuring smooth daily operations. Mentor junior staff or apprentices where applicable, sharing knowledge and techniques to support their development. Assist with store management tasks as required, including stock replenishment and maintaining product displays. Skills Proven experience as a Hair Stylist with a strong portfolio of colour work and styling techniques. Proficiency in barbering is desirable but not essential. Excellent communication skills to engage effectively with clients and team members. Strong customer service orientation with the ability to build lasting client relationships. Organized with the ability to manage front desk responsibilities efficiently. Capable of mentoring junior staff or apprentices to foster growth within the team. Knowledge of store management practices and maintaining a welcoming salon environment. This position offers a vibrant work environment where creativity and professionalism are valued. We welcome passionate individuals eager to advance their careers in the beauty industry while delivering exceptional service to our clients. Job Types: Full-time, Part-time, Permanent Benefits: Employee discount Profit sharing Store discount Work Location: In person (W6 0SP)

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