IT Systems Administrator
3 days ago
Bolton
Description We are seeking a hands-on IT Systems Administrator to manage and support a multi-site IT environment of approximately 270 users. This role combines infrastructure management, end-user support, and supervision of a team member. Key Responsibilities • Administer and support Microsoft 365, including Exchange, SharePoint, Teams, and Intune, • Manage on-premise Dell servers, storage, and backups, • Maintain and support Hyper-V environment, including RDS infrastructure, • Provide 1st, 2nd, and 3rd line technical support, • Support core business applications, including accounting software (experience desirable), • Manage and support 3CX phone system, • Administer Meraki firewalls, networking, and site connectivity, • Monitor and maintain systems using RMM tools (e.g. Ninja), • Support and maintain Microsoft Teams meeting room and video conferencing equipment, • Ensure security, patching, and system compliance across all environments, • Assist with IT projects, upgrades, and system improvementsSkills, Knowledge & Expertise, • Proven experience in a similar IT support / infrastructure role, • Strong Microsoft 365 and Intune administration skills, • Experience with virtualisation (Hyper-V) and RDS environments, • Networking knowledge, including firewalls and VLANs (Meraki preferred), • Experience with backup and disaster recovery solutions, • Ability to manage workload independently and prioritise effectively, • Strong troubleshooting and problem-solving skills, • Full UK driving licence and access to own vehicle, • We Shine Together, • We Do the Right Thing