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Annata operates a global support team with regional support locations in the UK, Malaysia and the US, enabling our customers and partners to be serviced 24 hours a day, 5 days a week. The global team operates as a single business unit, managed by the Head of Global Support, sharing unified processes and workloads with regional support management. The Support Delivery Lead role will work as part of the EMEA Support team, reporting to the EMEA Regional Support Manager. As a Delivery Lead you will be involved in dealing with supporting standard Microsoft Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs of our Customers and Partners as part of their continuous improvement projects. In addition, you will be assigned to a number of customers and partners, becoming their main day-to-day contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: • Ability to triage a support ticket, • Able to follow support processes, • Applying knowledge to be able to replicate and progress the ticket, • Effective communication to the customer and internally with colleagues, • Completing standard documentation, • Prioritization of work, • Ticket turnaround to ensure that customer SLAs are met, • Logging tickets through to 3rd parties as/when required, • Responsible for completing internal acceptance testing of fixes and solutions 2. Maintain customer and partner engagement with regular calls to discuss ticket updates and requests., 3. Manage the D365 service updates when applicable., 4. Manage customer Business as Usual (BAU) releases when applicable., 5. Customer change requests – Involved in completing functional design documentation and providing estimates to the customer for the requested work., 6. Project management for smaller projects (Under 50 days)., 7. Timely and effective response to requests for advice and/or assistance. Responsibilities: 1. Provide 3rd and 4th line functional support to partners and customers. This includes knowledge of the Standard Dynamics functionality and Annata A365 functionality, setup & configuration, feature management and troubleshooting to establish a root cause., 2. Handle partner and customer incident, request and change request tickets efficiently., 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required., 4. Ensure all support documentation is completed in line with support processes., 5. Work to ensure SLAs are met in line with support agreements., 6. Effective escalation of support tickets where SLA may breach., 7. First point of contact for specific customer and partners. Able to maintain good relationships through engagement, communication and regular meetings., 8. Maintain strong relationships with other departments within Annata, ensuring the customer and partner tickets are resolved quickly., 9. Managing multiple concurrent issues and escalations at any one time. Skills and Experience: Required 1. Extensive Microsoft Dynamics Experience: Minimum of 5 years’ hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O) or Customer Engagement (CE), ideally within a support, customer service, or service delivery environment., 2. Issue & Escalation Management: Proven ability to manage multiple concurrent issues and customer escalations in high-pressure situations, ensuring timely resolution while maintaining high standards of service quality., 3. Problem Solving & Initiative: Self-motivated and proactive in diagnosing and resolving technical and functional issues reported by customers and partners, demonstrating ownership and accountability., 4. Organizational & Prioritization Skills: Strong organizational capabilities with a keen attention to detail, ensuring tasks are prioritized effectively and critical information is clearly communicated and actioned., 5. Communication & Stakeholder Engagement: Excellent interpersonal and communication skills, with the ability to convey technical concepts to non-technical audiences in both written and verbal formats., 6. Customer Service Excellence: Demonstrated ability to manage customer expectations, respond to inquiries professionally, and deliver a consistently positive customer experience., 7. Support Tools & Systems Proficiency: Skilled in using support platforms and ticketing systems to track, manage, and report on customer support activities., 8. Documentation & Knowledge Management: Capable of creating and maintaining support documentation, including FAQs, troubleshooting guides, and knowledge base articles to improve customer self-service and internal efficiency., 9. Stakeholder Relationship Building: Adept at building trust and rapport with internal and external stakeholders, fostering collaborative relationships that support long-term customer success., 10. Cross-Functional Collaboration: Experience working closely with cross-functional teams—including product, engineering, and account management—to resolve complex issues and relay customer feedback effectively., 11. Time Management & Multitasking: Strong time management skills with the ability to handle multiple customer inquiries and support tasks simultaneously, ensuring deadlines and service levels are consistently met., 12. Release & Service Update Management: Prior experience coordinating Microsoft Dynamics BAU (Business-as-Usual) releases and service updates, including planning, communication, and post-release support., 13. Third-Party Ticket Handling: Experience in logging and managing support tickets with external vendors and Microsoft, ensuring accurate tracking and timely follow-up., 14. Reporting & Insights: Proficient in generating reports and dashboards for internal and external stakeholders, providing insights into support performance, customer health, and service trends. Desirable 1. Global Support Experience: Prior experience working within a global or multi-regional support model, demonstrating an understanding of regional service expectations, time zone coordination, and cultural nuances in customer engagement., 2. Project Tracking Tools: Familiarity with project tracking and collaboration tools such as Microsoft Project, Jira, or Asana, with the ability to monitor progress, manage dependencies, and support cross-functional initiatives., 3. Support Analytics & Metrics: Ability to interpret and analyse support data, including ticket trends, resolution times, and customer satisfaction metrics, to identify areas for improvement and inform strategic decisions., 4. Microsoft Dynamics Dual Write: Experience with Microsoft Dynamics Dual Write integration between F&O and CE is preferred, including understanding of data synchronization and troubleshooting common sync issues., 5. SQL Server Management Studio (SSMS): Proficient in using Microsoft SQL Server Management Studio for querying databases, investigating data-related issues, and supporting root cause analysis., 6. Microsoft Azure DevOps: Skilled in using Microsoft Azure DevOps for managing work items, tracking development tasks, and collaborating with engineering teams on issue resolution and release planning., 7. Change Management & ITIL Framework: Familiarity with formal change management processes, ideally aligned with ITIL best practices, including experience in managing service transitions, approvals, and communications. Education: Bachelor’s Degree in Computer Science, Business Administration, Information Technology, or a related field. What Annata Stands For: Annata is a Microsoft Global Independent Software Vendor (ISV) since 2001. With its roots in Iceland, Annata is one of the leading global ISVs and industry partners from Microsoft with offices in all continents. Built on Microsoft Dynamics 365, our A365 solution offers a comprehensive suite of capabilities designed to propel automotive, trucks & buses, and equipment businesses into the realm of digital transformation. Our team consists of employees with different nationalities, origins, religions, and cultural backgrounds. We actively support diversity and demand our employees to respect different opinions and lifestyles. In virtual teams, we utilize the know-how of our international colleagues and secure the maximal output for our clients. We appreciate personal contact with our customers and colleagues, but we also aim to reduce travel to a sensible level – in order to support our employee’s work/life balance and to reduce our ecological footprint.

Job Title: RPA Engineer Location: National (must be near to one of our Air IT Offices) Reporting to: Automation Manager Purpose: As part of our commitment to delivering innovative and efficient services, we are seeking a highly skilled and motivated RPA Engineer to join our growing team. As an RPA Engineer, you will play a pivotal role in driving process automation initiatives using cutting-edge tools and technologies, including Robotic Process Automation (RPA) and RMM, to improve operational efficiency and enhance customer satisfaction. As an RPA Engineer, you will be responsible for designing, developing, implementing, and maintaining automation solutions that optimise manual processes across various departments within our organisation. Your expertise in automation technologies, particularly RPA and RMM, will not only make us more efficient but significantly increase the speed of resolution for incidents and service requests. Moreover, automation will play a crucial role in improving our Service Level Agreement (SLA) performance, reducing human error, and ultimately elevating overall customer satisfaction. Duties and Responsibilities: • Design, develop, and support automation workflows using RPA and other automation platforms to streamline repetitive and time-consuming tasks across different business functions, • Collaborate with key stakeholders to analyse existing manual processes, identifying areas for automation, and defining automation requirements. Your insights will lead to improved SLA adherence and reduced response times, • Build and implement end-to-end automation solutions, ensuring seamless integration with existing systems and applications., • Conduct rigorous testing of automation workflows to ensure accuracy, reliability, and adherence to defined specifications. Thorough testing will result in increased efficiency and customer satisfaction, • Create detailed technical documentation of automation processes, including workflows, configurations, and standard operating procedures. Well-documented processes will facilitate knowledge sharing and contribute to better incident and request management, • Undertake ad hoc projects as directed to contribute effectively to the continuous improvement of the business and automation platforms, • Ensure any changes made to the automation platforms follow the change management process, ensuring testing and risk assessment of changes before release, • Maintain information security by complying with the company’s Information Security Management System (ISMS) and all relevant policies Qualifications, Knowledge and Experience: Essential: • GCSE Maths and English or equivalent, • Appropriate Microsoft certifications, • Excellent problem-solving abilities and attention to detail., • Windows client and server scripting knowledge and demonstratable experience, • PowerShell scripting experience across a large estate, • Hands-on experience of Microsoft Entra ID and Microsoft Azure, • Hands-on operational approach with the willingness to get involved with a range of business activities, • Strong analytical skills to assess complex processes and identify automation opportunities., • Excellent documentation skills, • Confidence to liaise with a range of stakeholders across the business, • Strong attention to detail, • Ability to prioritise a varied workload demonstrating good time management to comply with deadlines, • A continuous improvement mindset, • Excellent research and analyse skills, • Excellent verbal and written communication skills Desirable: • Knowledge of RPA technologies and tools, • Prior experience in IT managed services or similar industry, • Experience in administering and developing an RMM platform The Benefits Joining Air IT means unlocking a world of perks and opportunities, including: • Hybrid working options for a better work-life balance, • 25 days annual leave plus bank holidays, • Ongoing learning and development opportunities, • Cycle to work scheme and technology vouchers, • Enhanced family leave, • Celebration day - an additional day off each year to celebrate an occasion important to you, • Salary sacrifice pension, • 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact, • Company social events and competitions, • Discount and Cashback Scheme, • Group Income Protection, • Life Insurance, • EAP and Virtual GP Service At Air IT we're committed to fostering an inclusive and diverse workplace where everyone thrives. We believe in providing equal opportunities for all, so let us know if you need any reasonable adjustments during the recruitment process.

Job Title: .Net Software Engineer Location: UK based Remote with monthly site visits Salary: £32,000 - £38,000 (National) and £38,000 - £43,000 (London) per annum + exceptional pension Why Apply? This is a fantastic opportunity for a talented Software Engineer looking to develop their career within a forward-thinking, tech-for-good organisation. Working with modern technologies such as .NET, and Azure, this role will allow you to contribute to meaningful projects while expanding your technical expertise in an Agile environment. Software Engineer Responsibilities • Collaborate with Product Managers and senior engineers to analyse requirements and estimate development work., • Design, build, test, and deploy secure, maintainable applications using .NET, Azure, Dynamics 365, and Power Platform., • Work within Agile delivery teams (Scrum or Kanban) to deliver small-to-medium features and enhancements., • Support application maintenance, promptly resolving issues to ensure availability and performance., • Work collaboratively across DevOps, QA, and Data teams to deliver end-to-end solutions. Software Engineer Requirements • Experience in developing applications using C# and .NET., • Knowledge of cloud technologies such as Microsoft Azure (AWS experience also considered)., • Understanding of modern web application development techniques., • Strong SQL Server or similar database skills., • Experience of Agile methodologies and tools such as Azure DevOps or GitHub., • Effective problem-solving, analytical, and communication skills. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Azure Customer Success Manager £65,000 – £75,000 + Commission Based Bonus + Training Budget Home Based (with customer and occasional office travel) Company & Role This Azure Expert MSP accredited Microsoft Partner is one of the UK’s most trusted names in cloud transformation. With over £300 million in Azure consumption revenue, they help public sector, enterprise and mid-market customers get more from their Microsoft Cloud investment. As an Azure Customer Success Manager, you’ll help customers unlock the full potential of Azure. You’ll guide them through adopting new workloads, improving cost efficiency, strengthening security and driving continuous optimisation across their environments. This role suits someone who understands both the technical and commercial sides of cloud. You’ll collaborate with account managers, technical teams and Microsoft to deliver meaningful outcomes for customers and measurable growth for the business. Why This Role Stands Out • Work for one of the UK’s leading Azure Expert MSPs with over £300 million in Azure consumption revenue, • Commission based bonus rewarding customer impact and success, • Dedicated training and development to support your Microsoft Cloud journey, • Flexibility to work from home with travel to customers and occasional office collaboration days What You’ll Be Doing • Engaging customers to drive Azure adoption, workshops and managed services, • Delivering cost optimisation and security reviews to demonstrate tangible value, • Supporting migrations to modern Microsoft agreements such as CSP, • Partnering with Microsoft and internal teams to identify new workloads and co-sell opportunities, • Representing the business at customer events, webinars and forums, • Identifying adoption gaps and growth opportunities through data and insight, • Promoting FinOps practices and Marketplace solutions to enhance ROI What You’ll Bring • 3+ years’ experience within the Microsoft ecosystem and at least 2 years working with Azure, • Strong understanding of Azure services, governance and optimisation, • Experience supporting cloud adoption, migration or transformation projects, • Excellent communication and presentation skills, • Knowledge of Microsoft procurement models and consumption strategies, • Certifications such as Azure Fundamentals (AZ-900) preferred, • A proactive, customer focused mindset If you want to help organisations across the UK get more from their Azure investment, this is your chance to join one of the country’s most respected Azure Expert MSPs and make an impact that truly matters.

Lead Architect - Identity & Access Management Architect (Microsoft Entra / Active Directory) Location: UK Remote Engagement Type: Permanent or Fixed-Term Contract (Full Time) Role Overview The Identity & Access Management Architect provides strategic and technical leadership across Microsoft Entra ID and Active Directory services. The role shapes the long-term identity architecture, owns the roadmap for hybrid identity capabilities, and acts as a senior escalation point for complex technical matters. Working closely with security, infrastructure, and regional technology teams, this position ensures identity services are secure, resilient, and aligned to business priorities. What You’ll Be Doing as Identity & Access Management Architect role • Designing and maintaining the architecture for Microsoft Entra ID and Active Directory across hybrid environments., • Owning the identity services roadmap, including lifecycle management, capacity planning, and strategic direction., • Conducting platform assessments and driving improvement initiatives in partnership with security teams and vendor specialists., • Providing senior-level administration, governance, and incident escalation for Entra ID services., • Developing and refining identity security controls such as Conditional Access, MFA, RBAC, PIM, and workload identity protections., • Overseeing operational processes including monitoring, incident and change management, and service performance., • Producing clear and comprehensive documentation to support operations, governance, and future enhancements., • Partnering with stakeholders across technical and non-technical teams to ensure alignment and effective knowledge sharing., • Identifying opportunities for innovation, automation, and service improvement., • Building and maintaining productive working relationships with vendors and partners. What We’re Looking For in the Identity & Access Management Architect • Proven experience delivering enterprise-level identity strategy and architecture with Microsoft Entra ID., • Minimum 5 years’ hands-on experience with Entra ID / Azure AD, including Conditional Access, MFA, PIM, RBAC, External Identities, and identity protection capabilities., • At least 5 years’ experience managing Windows Active Directory in complex, high-availability environments., • Strong understanding of hybrid identity models and large-scale infrastructure operations., • Familiarity with best practices across systems administration, automation, DevOps workflows, and change management., • Experience working within shared service or global operating models with 24/7 expectations., • Ability to manage vendor relationships to deliver agreed outcomes and maintain value., • Excellent communication skills and the ability to explain technical concepts to non-technical stakeholders., • Desirable: exposure to Microsoft 365 platform architecture and experience working in cross-functional project environments. Qualifications • Degree or equivalent professional experience., • Relevant Microsoft certifications in Azure and Entra ID (Azure AD) are required and must be maintained. Why Join • Opportunity to lead identity architecture across a complex, modern hybrid environment., • The chance to influence long-term technology direction and introduce best-practice identity security., • Work closely with senior technology and security leaders on business-critical initiatives., • Engage with cutting-edge Microsoft technologies and maintain close relationships with key vendor partners., • Be part of a dynamic setting where your expertise drives improvement, innovation, and strategic value. If this Identity & Access Management Architect role is of interest, please submit your application for further information Our Commitment Entasis Partners is committed to helping clients create a diverse environment and is proud to support equal-opportunity employment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Exciting opportunity has opened for an experienced Microsoft Project Engineer to join a leading Azure Expert MSP, delivering transformative cloud solutions for enterprise clients. This role involves guiding businesses through data centre exits, on-prem to cloud migrations and landing zone deployments, collaborating with architects / engineers to implement secure, scalable and high-performing Azure solutions. Key Responsibilities: • Lead and execute Azure migration and transformation projects, • Lead and execute Microsoft 365 transformation projects, • Design and implement Azure Virtual Machines (VMs), Storage Accounts, and Networking (VNet, subnetting, peering), • Configure security and governance solutions including Azure Firewall, Bastion, App Gateway, Front Door and Load Balancer, • Advise on Azure Policy, Azure Advisor, and Entra ID (Conditional Access, PIM, MFA), • Assist with SQL MI/Azure SQL SB/SQL Server on Azure VM deployments, • Support Landing Zone deployments and architecture frameworks, • Deliver impactful presentations to stakeholders and clients, • Manage multiple projects, customers, and priorities effectively Required experience: • Expertise in Azure Virtual Machines (VMs), Storage Accounts, and Networking, • Hands on experience with a range of Microsoft 365 services, • Strong experience with Azure security tools (Firewall, Bastion, App Gateway, Load Balancer, etc.), • Hands-on knowledge of Azure Policy, Azure Advisor, and Entra ID, • Cloud migration experience, including data centre exits and on-prem to Azure transformations, • Certifications: AZ-104 Any exposure to the following will be beneficial: • Experience with App Services, SQL MI/Azure SQL SB, Landing Zone deployments, • Prior experience with VMware vSphere, • Understanding of Well-Architected and Cloud Adoption Frameworks, • Knowledge of ADO, Bicep, Terraform, and PowerShell, • Certifications: AZ-305, AZ-400 / AZ-500 / AZ-700, • Public speaking and technical evangelism experience, • Strong requirements gathering and documentation skills Remote based Paying £60k basic + benefits

Job Title: D365 Data Migration Consultant Contract Type: Contract – Outside IR35 Location: Remote (UK-based candidates preferred) Duration: 6 Months About the Role We are seeking an experienced Microsoft Dynamics 365 Data Migration Consultant to lead and execute end-to-end data migration activities as part of a large-scale D365 Finance & Operations (F&O) implementation programme. The consultant will play a key role in designing, building, testing, and delivering robust data migration solutions that ensure accuracy, consistency, and integrity across legacy and target systems. Key Responsibilities • Own and manage all aspects of data migration within the D365 F&O implementation., • Analyse legacy data structures and design data mapping, transformation, and cleansing strategies., • Develop and maintain data migration scripts, ETL processes, and staging environments using tools such as Azure Data Factory, KingswaySoft, SQL Server, or similar., • Collaborate closely with functional leads, technical teams, and business stakeholders to define migration scope, priorities, and validation processes., • Conduct data quality checks, reconciliation, and post-migration verification., • Provide expert guidance on data governance, archiving, and cutover planning., • Document all processes, configurations, and outcomes in line with project and compliance requirements., • Support mock migrations, user acceptance testing (UAT), and go-live activities. Key Skills & Experience Required Proven experience delivering data migration projects within Microsoft Dynamics 365 F&O / AX 2012 environments. Strong understanding of D365 data entities, data management framework (DMF), and integration concepts. Proficient in SQL, ETL tools (e.g. SSIS, KingswaySoft, Azure Data Factory), and data transformation scripting. Hands-on experience with Azure, Power Platform, and data validation techniques. Strong analytical skills with a keen eye for data quality, consistency, and process optimisation. Excellent documentation and communication skills, able to collaborate across technical and business teams. Previous experience working on large-scale ERP transformation programmes preferred.

Job Title: Senior Data Engineer (Azure / Databricks) Location: UK (Flexible Hybrid) Salary: Up to £75,000 + Benefits Are you an engineer who loves working with Databricks? Do you get excited by writing production-grade code to build, scale, and solve complex data platform challenges? I'm hiring for a global leader in the digital communications space. Their high-throughput platforms process billions of critical messages annually for businesses worldwide. This is a high-scale environment where your work will directly build the future of their global data strategy. We are looking for a Senior Data Engineer to design, build, and own the data backbone of their global platforms. Your mission will be to engineer the critical data pipelines and warehousing solutions that transform billions of messages into trustworthy, actionable insights. What You'll Actually Do: • Design & Build Data Pipelines: Take full ownership of designing, building, and managing the full lifecycle of complex data pipelines using Azure Data Factory, Databricks (Python/PySpark), and advanced SQL., • Productionise Databricks: Lead the development of robust, scalable solutions on Databricks. This is role focused on production code, Delta Lake, Structured Streaming, and Spark performance tuning—not just ad-hoc notebooks., • Champion DataOps & CI/CD: Implement and manage CI/CD processes for data pipelines using Azure DevOps. You will be responsible for automating testing, validation, and deployment to ensure data is reliable and trustworthy., • Engineer the Data Warehouse: Design and build scalable data models (e.g., medallion architecture, dimensional models) to support analytical workloads, ensuring data is optimised for BI and reporting., • Manage Data Infrastructure: Configure and optimize the underlying data infrastructure from a data engineering lens. This includes managing Databricks clusters, Spark configurations, and ADLS Gen2 storage to ensure high performance and cost-efficiency., • Partner Across the Business: Partner with Data Analysts, Product Managers, and business leaders to translate requirements into technical designs. You will be the expert voice on data availability, quality, and governance. What You'll Need: • Azure Data Expertise: Deep experience in the Microsoft Azure data ecosystem, especially Azure Data Factory, Databricks, and ADLS Gen2., • Must-Have Databricks Expertise: Strong, hands-on, commercial experience with production-grade Databricks. You must be someone who lives in code, understands distributed systems, and can performance tune complex Spark jobs., • Strong DataOps / CI/CD Experience: A proven background in implementing and managing CI/CD pipelines for data solutions, specifically using Azure DevOps., • Expert Programming Skills: Expert-level skills for data transformation and automation, especially in Python (PySpark) and advanced SQL., • Data Warehousing & Modelling: Proven experience in data warehousing principles and designing data models (e.g., dimensional, medallion) to support analytics., • Exceptional Communication: The ability to translate complex data concepts and trade-offs to non-technical stakeholders, building trust and consensus., • Data Infrastructure Knowledge: Experience with Infrastructure as Code (e.g., Terraform) for managing data resources is a significant plus. What's In It For You? This company truly invests in its people. The benefits package is outstanding: • Generous Leave: 27 days holiday + bank holidays + an extra day off for your birthday., • Work-Life Balance: True flexible hybrid working. Once a month meet-ups, if that., • Growth: An unlimited budget for your professional and personal development., • Financial & Family: A basic salary up to £75.000 basic. Enhanced family leave, retirement planning, healthcare, and life assurance., • Culture: A great, supportive culture with paid volunteer days ("giving back" days) and fun team socials. This is a chance to join a stable, global leader and do real, production-grade data engineering. Interested? Apply now to find out more.

Senior Power Platform Developer Power Apps, Power Pages, Power Automate, Azure DevOps £500-550 per day, Outside IR35 Initially 4 Months (very likely extensions) Fully Remote (Must be UK based) One of our favorite Consulting partners urgently requires the services of a Senior Power Platform Developer to join a project team, delivering a high profile NHS project. Key Responsibilities: • Design and implement significant enhancements across the Access Portal, focusing on improvements to bulk patient allocation, linked patient account processing, and the overall patient allocation workflow., • Collaborate with the Business Analyst and Service Designer on user research and service design activities to refine requirements and develop new user stories., • Ensure all development aligns as closely as possible with the boards digital standards., • Conduct functional testing of new and existing User Stories., • Create and update business process diagrams and documentation for Power Automate Flows. Essential Skills and Experience: • Proven experience as a Senior Developer with the Microsoft Power Platform, specifically including Power Apps, Power Pages, and Power Automate., • Strong knowledge and practical experience with Azure DevOps for managing tasks, tracking progress, and adhering to Agile development methodologies, including two-weekly sprints., • Experience in implementing bug fixes and applying system improvements based on user-centric design principles., • Ability to work effectively in a team and contribute to a project with strict timescales, • Strong experience in the Public Sector. Please apply by submitting your latest CV for immediate review by our Talent team. Thank you!

Duration: initial contract until end of March 26, with possible extension Daily rate : £495 inside IR35 Location: Remote Clearance: active SC Key Responsibilities: • Design, develop, and optimize data pipelines using Microsoft Fabric and Azure services (eg, Azure Data Factory, Azure Synapse Analytics, Azure Databricks)., • Build and maintain scalable, high-performance data architectures to support analytics, reporting, and machine learning workloads., • Implement data ingestion, ETL/ELT processes, and data warehousing solutions., • Collaborate with data scientists, analysts, and stakeholders to understand data requirements and deliver solutions., • Ensure data quality, security, and compliance with organizational and regulatory standards., • Monitor and troubleshoot data pipelines, optimizing for performance and cost-efficiency. Experience: • Strong hands-on experience with Microsoft Fabric., • Proficient in Python for data engineering (eg, Pandas, PySpark, asyncio, automation scripts)., • Strong SQL skills (T-SQL or similar) for transforming and modeling data., • Experience building scalable ETL/ELT pipelines using cloud technologies., • Good understanding of data modeling (star/snowflake), data warehousing, and modern data lakehouse principles., • Familiarity with version control (Git) and CI/CD pipelines., • Experience working in Agile/Scrum environments

• Solution Architect (Azure / Power Platform / Dynamics), • 4 month contract initially, • Remote Working (UK-Based), • £525 to £550 per day, • Outside IR35 The Opportunity: We are assisting a leading Digital Transformation Consultancy to support their end-client who are a prominent Government Agency in the healthcare sector in the next phase of a major architecture transformation programme. This engagement builds upon previous work undertaken to define an Architecture Maturity Roadmap and establish a new Architecture Operating Model. We are seeking an experienced Solution Architect to help stabilise a team that has undergone significant change, while piloting the newly defined architecture processes and ways of working. Skills and Experience: • Proven experience as a Solution Architect within large, complex organisations (preferably within the UK public sector or healthcare domain), with experience of Government Digital Services (GDS)., • Ideally Microsoft Certified in Azure and Power Platform., • Hands-on experience working with PowerApps and MS Dynamics., • Strong understanding of enterprise and solution architecture frameworks, methodologies and governance processes., • Ability to coach and influence technical teams, embedding best practice and maturity improvements., • Excellent communication, documentation and stakeholder management skills. Role and Responsibilities: • Support the Enterprise Architect in implementing and piloting a new Architecture Operating Model, Governance Model and associated processes., • Act as a pathfinder for new architecture ways of working, providing Solution Architecture input into the Medical Information Data Analysis System (MIDAS) project., • Deliver all necessary design artefacts and ensure governance approvals are achieved., • Support the rollout of architecture maturity improvements and initiatives., • Coach and mentor existing and newly appointed Solution Architects, promoting best practice and adherence to agreed architecture standards. NB: Candidates must be eligible for BPSS security clearance which will be processed following successful interviews (2-4 weeks on-boarding time). Applications: Please call Edward Laing here at ISR Recruitment on 07436 071 872 to learn more about our client and how they are leading the way in developing the next generation of technical solutions through innovation and transformational technology for the healthcare sector??

Senior Cloud & Infrastructure Engineer Permanent Location: Remote - UK Salary: £80,000 - £90,000 (+ benefits) Skills: Azure, Terraform, On Prem, SC Clearance We are looking to recruit an SC Cleared Senior Cloud & Infrastructure Engineer for a leading technology consultancy. This is a remote role with infrequent travel to London for team meetings. You will work across complex cloud and on-premise environments that power critical systems and services. You'll play a key hands-on role supporting, optimising, and evolving infrastructure platforms across Azure and hybrid estates - driving reliability, performance, and automation. Due to the nature of the project work valid SC Clearance is essential. The Role As a Senior Engineer, you'll: • Lead on incident resolution and major escalations, working to strict SLAs., • Provide hands-on technical support across Azure, private cloud, and on-prem environments., • Drive service improvements by identifying root causes and implementing permanent fixes., • Contribute to design, documentation, and standards to ensure stable, scalable operations., • Collaborate with project and operations teams to ensure seamless service handovers., • Champion best practice in automation, resilience, and cloud adoption. Key Skills & Experience • Microsoft Azure - IaaS, PaaS, and Identity (Entra ID / Azure AD)., • Strong on-premises infrastructure background (Windows Server 2012-2022, AD, DNS, DHCP, IIS, GPO, RDS)., • Infrastructure as Code (Terraform) and automation with PowerShell., • Experience with virtualisation (VMware/Hyper-V), SAN/Clustering, and backup technologies (Veeam, DPM, Commvault)., • Exposure to Microsoft System Center, Office 365, and firewalling (Fortigate, Sophos)., • Knowledge of compliance and security frameworks. Ideal Certifications (Microsoft) • Microsoft Certified: Azure Solutions Architect Expert, • Microsoft Certified: Azure Administrator Associate, • Microsoft Certified: DevOps Engineer Expert

Dynamics 365 Business Central Developer – Microsoft Partner UK (Remote/Hybrid) Up to £70,000 + Benefits A leading Microsoft Partner in the UK is looking for a talented Dynamics 365 Business Central (D365BC) Developer to join its growing technical team. This is an excellent opportunity to work on complex and rewarding ERP projects across a range of sectors, delivering high-quality solutions in a collaborative and forward-thinking environment. Role Overview: As a D365BC Developer, you will be responsible for designing, developing, and deploying customised Business Central solutions to meet client requirements. You'll work closely with consultants and technical leads to ensure robust, scalable, and maintainable system enhancements. Location: UK-based role with flexible remote or hybrid working options. Applicants must have the right to work in the UK. Salary: Up to £70,000 per annum, depending on experience, plus a comprehensive benefits package. Key Responsibilities: • Develop, customise, and extend D365 Business Central solutions using AL and extensions, • Collaborate with functional teams to transform business requirements into technical specifications, • Integrate D365BC with third-party systems using web services and APIs, • Contribute to full solution lifecycles from development and testing through to deployment and support, • Produce technical documentation and maintain coding standards, • Support upgrades, performance tuning, and system maintenance activities Key Requirements: • Solid experience developing with Dynamics 365 Business Central or NAV (AL and C/AL), • Strong understanding of D365BC architecture, extension model, and integration capabilities, • Experience in a Microsoft Partner or consultancy environment is highly desirable, • Familiarity with Power Platform, Azure DevOps, or CI/CD pipelines is an advantage, • Excellent communication, problem-solving, and analytical skills, • Right to work in the UK is essential This role offers the opportunity to join a well-regarded Microsoft Partner and be part of a team delivering innovative solutions across a wide client base. Apply today to explore this opportunity further.

SharePoint Administrator | Permanent | £45,000 Per Annum | Peaple Talent have partnered with a consultancy business looking to recruit a SharePoint Administrator to work on internal projects. Our client is seeking a talented SharePoint Online Administrator to join a dynamic, small team dedicated to creating, implementing, and maintaining intuitive SharePoint solutions that enhance collaboration and boost efficiency. In this role, you will partner with stakeholders to gather requirements and transform them into practical, scalable solutions leveraging SharePoint Online (Microsoft 365), the Power Platform and modern web technologies. Key Responsibilities: • Create and configure SharePoint Online sites, utilizing both standard and custom web parts, while delivering business solutions through PnP technologies, PowerShell, and modern site templates., • Work closely with stakeholders, business analysts, and project managers to design and implement solutions that meet user needs and business objectives., • Use the Power Platform to streamline business workflows, automate processes, and develop engaging dashboards and interactive interfaces., • Deliver training, create technical documentation, and provide ongoing support to promote adoption and maximise usability., • Seamlessly connect SharePoint Online with Microsoft365 applications such as Teams, OneDrive, and Outlook to provide a unified experience for users., • Establish and enforce governance, security, and permissions frameworks across all SharePoint sites., • Manage, maintain, and troubleshoot existing SharePoint environments, ensuring optimal performance and adherence to compliance standards. Key Experience Required: • Demonstrated expertise in creating and managing business solutions within SharePoint Online., • Excellent problem-solving abilities paired with strong communication skills., • Solid understanding of Microsoft 365, with particular proficiency in Power Platform tools., • Understanding of accessibility standards and the principles of inclusive design., • Skilled in HTML, CSS, and knowledgeable in REST APIs for modern solution development., • Strong grasp of SharePoint governance, security, and best practice frameworks., • Experience working with PnP PowerShell and general PowerShell modules., • Familiarity with Azure Services, including Functions, Logic Apps, and Azure AD (Desired)., • Knowledge of Agile methodologies and collaborative development practices (Desired)., • Experience working with source control systems such as Git in Azure DevOps (Desired)., • Experience in migrating from legacy SharePoint on-premises environments to SharePoint Online, or between SharePoint Online tenants.

Job Title: Infrastructure Engineer Location: Remote Salary: £35,000 – £40,000 Are you a highly experienced cloud-focused systems engineer looking for a role where you can make a real impact? We’re seeking a talented Cloud Infrastructure Engineer to join a close-knit, dynamic team. You will own systems, lead projects, and drive infrastructure improvements across Azure and AWS environments. If you thrive on independence, technical challenges, and having influence over your work, this could be your next move. Key Skills • Azure and AWS — cloud-first, no on-premise focus, • Experience with Microsoft 365 and associated tools, • Comfortable with networking fundamentals — no deep security experience required Experience with infrastructure maintenance Benefits of the role • Remote working model, • Opportunity to shape and grow the infrastructure function, • High degree of autonomy with a productive, close-knit culture Flexible, remote working with quarterly on-site meetings Exposure to multiple projects and technologies, • A team that values initiative, expertise, and creativity What you’ll do • Take ownership of cloud infrastructure: Azure, AWS, identity management (Entra, O365, Teams, SharePoint), • Implement and maintain cloud solutions, including patching, updates, and system administration Work on multiple projects simultaneously, with a focus on innovation and improvement Contribute to infrastructure management and help shape the direction of internal IT systems Perform audits, user administration, and maintenance across Microsoft 365 environments Collaborate with a small, highly IT-literate team Ready to take the next step? Apply today!

Join one of the UK’s leading Microsoft Gold Partners, a business trusted by enterprise clients to deliver world-class cloud solutions and managed services. Known for its technical excellence, collaborative culture, and commitment to innovation, this is a place where talented engineers are empowered to make real impact. You’ll play a key role in maintaining and evolving large-scale Azure environments - ensuring platforms are secure, resilient, and performing at their best - while helping to deliver exciting new cloud transformation projects. You’ll be surrounded by highly skilled cloud professionals who love technology as much as you do. What you’ll be doing: • Spending around 80% of your time managing and optimising live Azure operations - keeping services stable, efficient, and secure, • Using the other 20% to drive transformation projects, automation, and platform enhancements, • Troubleshooting, improving, and scaling complex Azure environments, • Implementing automation, monitoring, and best practice to enhance service delivery What you’ll bring: • Strong experience across Azure Cloud infrastructure and operations, • Certifications such as AZ-104 and/or AZ-304 (or AZ-305), • Hands-on experience with automation, scripting, and Azure monitoring tools, • A proactive, curious mindset with a passion for solving complex challenges What’s on offer: • £57,700 basic salary + 10% on-call bonus (up to £63.5K total), • Fully remote anywhere in the UK, • Excellent training and certification support, • A culture that invests in its engineers and rewards innovation This is a chance to join a forward-thinking Microsoft Gold Partner at the forefront of cloud delivery - where your technical skills will shape critical infrastructure and your ideas will help drive the future of Azure operations.

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). • Clear Progression Path (promotions and salary/performance reviews within the first 12 months)., • Fully Remote Working (UK wide)., • £100,000-£110,000 Base Salary + Company Benefits., • Paid technical development (certifications and training courses etc.). Areti are excited to be working with an award-winning UK Microsoft Partner that’s growing its Dynamics 365 CE/CRM practice across the UK. We are seeking an experienced Dynamics 365 Architect to design, lead, and deliver innovative, secure, and scalable solutions across the Microsoft ecosystem. This is a senior role where you will provide technical leadership, shape architecture decisions, and guide clients through the full project lifecycle, from presales through to delivery and handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you’ll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. How your day will look: • Provide technical leadership and mentoring to project teams., • Architect and design Dynamics 365 CE/CRM solutions (Sales, Service, Marketing, Power Platform) tailored to client needs., • Own solution architecture across Dynamics 365, M365, and Azure, ensuring security, scalability, and compliance., • Define and implement integrations with Azure services and third-party applications., • Research, evaluate, and deliver AI-powered solutions using the latest Dynamics 365 and Power Platform features., • Build custom model-driven apps, plugins, and Power Automate flows., • Define technical standards and lead solution/code reviews., • Support presales activities, including estimating, planning, and Statements of Work (SoWs)., • Translate complex requirements into clear designs and roadmaps for both technical and non-technical stakeholders. Skills & Experience: • Strong hands-on experience with Dynamics 365 Customer Engagement (CE) and Power Platform (configuration, customisation, and development)., • Proven track record of architecting and leading large-scale D365 CE solutions., • Skilled in designing custom business logic using plugins, workflows, and no/low-code tools., • Experience integrating Dynamics with external systems using REST, SOAP, and Azure Services., • Up-to-date with the latest Dynamics 365 AI features and their practical applications. If you’re a Dynamics 365 Architect wanting to step into leadership & management, for a business doing great things, then this is the role for you! Areti would love to hear from you. 🌳🌳🌳 Areti Group – Climate positive tech recruitment 🌳🌳🌳 We’re on a mission to put people and the planet before profit, leaving the world in a better place than we found it.

Power Platform Solution Architect – Shape the Future of Digital Transformation at Ultima Ready to design game-changing solutions that redefine what’s possible with Microsoft technology? As a Power Platform Solution Architect at Ultima, you’ll take the lead in crafting innovative, end-to-end solutions that empower our customers to transform the way they work. This is a senior, strategic role where your technical expertise, creativity, and leadership combine to make a real impact. You’ll be at the heart of complex projects — guiding clients, mentoring teams, and ensuring every solution delivers measurable value. Your work won’t just solve problems; it will elevate Ultima’s professional services capability and set new standards for what exceptional looks like. What you’ll be doing • Architect and deliver sophisticated Power Platform solutions that meet real business needs and stand up to technical scrutiny., • Lead dynamic customer workshops to uncover challenges and translate them into scalable, elegant designs., • Partner with sales teams on pre-sales engagements, shaping compelling proposals and presenting powerful solution visions., • Establish, refine, and champion best practices across the Power Platform team., • Mentor consultants and engineers, supporting their technical growth and career development., • Contribute to reusable assets, accelerators, and IP that strengthen Ultima’s market differentiation., • Deliver presentations, webinars, and Lunch & Learns showcasing your expertise and thought leadership., • Act as a trusted advisor on Microsoft 365 and Azure integrations, ensuring solutions work seamlessly across the ecosystem., • Deep, hands-on expertise in Power Apps, Power BI, Power Automate, and Dataverse., • Strong understanding of REST, OData, SOAP, XML, and JSON., • Experience with Git-based repositories and version control workflows., • Solid database design and architecture background., • Proven track record integrating Microsoft 365 with the Power Platform., • Proficiency in Azure DevOps and agile project tools (GitHub, Jira, etc.)., • Experience building custom code components (PCF, SPFx)., • Strong skills in SQL, JavaScript, TypeScript, PowerShell, HTML, and CSS., • Leadership experience on large-scale Power Platform transformations., • Microsoft certifications such as Solution Architect Expert, Developer Associate, or Enterprise Data Analyst. You’ll thrive in a culture built on commitment, collaboration, inclusion, innovation, and inspiration. Join us and help shape an environment where everyone belongs and excels.

Machine Learning Engineer (Energy Sector Focus) Our client is seeking a highly skilled and experienced Machine Learning Engineer to join their data science and AI team. This role is critical for leveraging cutting-edge machine learning and AI techniques to optimise operations, enhance exploration and production efficiency, drive the energy transition and improve decision-making across the organisation. The successful candidate will have a strong foundation in ML engineering principles and demonstrated prior experience working within the energy, oil, and gas, or a related industrial sector. Key Responsibilities • Design, develop, and deploy robust, scalable, and production-ready machine learning models and pipelines for various energy-sector applications, • Collaborate with domain experts (geoscientists, reservoir engineers, operational technologists) to understand complex business problems and translate them into actionable ML solutions., • Build and maintain the necessary infrastructure for model training, versioning, deployment, and monitoring (MLOps)., • Conduct rigorous data exploration, cleaning, and feature engineering on large, complex, and often sparse energy-related datasets., • Evaluate and optimize model performance, ensuring high accuracy, reliability, and interpretability in a high-stakes operational environment., • Stay current with the latest advancements in machine learning, deep learning, and MLOps to continuously improve AI capabilities., • Ensure compliance with data privacy, security, and operational safety standards. Essential Qualifications • Bachelor's or Master's degree in Computer Science, Data Science, Engineering, or a related quantitative field., • Minimum 3+ years of professional experience as an ML Engineer, Data Scientist, or in a similar role., • Demonstrable and significant prior experience (2+ years) working specifically within the energy, oil & gas, utilities, or a heavy industrial sector where data science was applied to core operational or strategic challenges., • Proficiency in designing, implementing, and maintaining MLOps processes in a cloud environment (e.g., Azure, AWS, GCP). Technical Skills: • Expertise in Python and its ML ecosystem (e.g., TensorFlow, PyTorch, Scikit-learn, Pandas, NumPy)., • Strong background in statistical analysis, algorithm design, and software engineering best practices., • Experience with Docker and Kubernetes for containerization and orchestration., • Proficiency with modern version control systems (Git)., • Familiarity with common data sources and types within the energy sector (e.g., SCADA data, seismic data, well logs, sensor data from IoT devices, real-time operational metrics). Desirable Skills (Nice to Have) • Experience with Microsoft Azure and services like Azure Machine Learning., • Knowledge of time-series analysis and spatio-temporal modeling techniques., • Familiarity with geospatial data processing and visualization., • Experience contributing to open-source ML projects or publishing technical papers., • Strong verbal and written communication skills for technical and non-technical audiences.

The Job: 💻 Job Title: Implementation Engineer (Technical) 🎨 Industry: Software House 🌍 Working Set-Up: Remote first - Candidates must be commutable to Newcastle for occasional team meetings and social events 💸 Salary - £50,000-£55,000 per annum 📋 Interview process: 2 stages The Role: Leo Technology have partnered with an exciting business who specialise in employee app and intranet solutions. Their award winning platform is on a mission to make communication simple and due to organic company growth, they're now looking to appoint a talented Technical Implementation Engineer! This is a highly technical position, where you'll be a key point of contact during the client implementation and onboarding process. You will own tasks such as SSO configuration, user provisioning, and data integration. This role is well suited to someone who is currently (or has previously) worked in a hands-on engineering capacity (tech stack C# .NET, Azure), but is also happy operating in a heavily customer-facing role. You'll partner closely with sales, product, and engineering teams and will heavily support both pre-sales conversations and post-sale implementations to deliver smooth technical onboarding experiences for enterprise customers. The Person: • Experience working in a hands on engineering role within a Microsoft environment (C#, .NET, Azure), • Strong technical background with hands-on experience in SaaS onboarding or implementation roles, • Comfortable working with RESTful APIs, • Experience working in cloud-based environments, • Strong customer facing skills and experience Interview Process: • 2 stages Important Notice: Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website

Cloud SecOps Lead – Job Description Where purpose meets career: Atos is a global leader in digital transformation with 78,000 employees and annual revenue of around €10 billion. Number one in Europe for cybersecurity, cloud and high-performance computing, we deliver tailored end-to-end solutions across 68 countries. Our purpose is to design the future of the information space—helping customers, employees and societies live and grow sustainably in a safe and secure digital world. We are looking for a Cloud SecOps Lead to guide and support a team of engineers in managing cloud security operations across partner environments. This role involves close collaboration with SOC teams, project stakeholders, and architecture groups to ensure a strong security posture and operational excellence. This is a full-time position based in the UK and is open only to UK Citizens or individuals with Indefinite Leave to Remain (ILR) who have resided continuously in the UK for the past five years, due to Security Clearance requirements. Key Responsibilities: • Lead investigations of security incidents raised by SIEM and CNAPP tooling., • Drive improvements in cloud security posture using Microsoft Defender for Cloud., • Guide project teams on remediation steps and ensure alignment with security best practices., • Support WebOps activities including deployment and configuration of SIEM and CNAPP tools., • Oversee vulnerability management processes and ensure timely remediation., • Manage and maintain LogicMonitor for cloud platform monitoring:, • Create and update logicmodules, • Configure alert rules and escalation chains, • Manage ServiceNow integration for incident handling, • Build and maintain dashboards, • Optimize alerting to prevent alert storms and missed alerts, • Provide support for ITHC coordination, access provisioning, and post-engagement resolution., • Act as a liaison between project teams, security stakeholders, and cloud architecture groups. Must-Have Skills • Experience with Azure Sentinel:, • Deploy and manage connectivity to AWS and GitHub, • Debug Azure LogicApps supporting SIEM and SOAR, • Proficient in KQL for log analysis, • Expertise in Defender for Cloud:, • Deploy and manage Workbooks, • Configure Azure Policies for security posture, • Implement regulatory compliance templates, • Hands-on experience with LogicMonitor and ServiceNow integrations, • Proven ability to lead incident response and vulnerability remediation efforts Nice-to-Have Skills: • Familiarity with multi-cloud environments (AWS, GCP), • Experience in coordinating ITHC assessments and managing audit findings, • Knowledge of cloud architecture patterns and security frameworks, • Strong communication and stakeholder management skills We Care About Our Employees' Happiness By providing: • 25 days of Annual leave + an option to purchase more through our Flexible Benefits., • Flex benefits system – exciting opportunity to choose your own benefits., • Retail discounts., • Pension - matching contribution up to 10%., • Private Medical Scheme., • Life Assurance., • Opportunities to learn in Atos Training platforms.

About Us At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partner for driving advanced agentic AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business challenges. Award-winning and innovation-driven, we are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role You will be part of the Pro code and Big Data division and reports to the Solution Architect. You will provide technical analysis, design, and development experience for both Ingentive and its clients. You will have the ability to prioritise tasks, communicate clearly, have a consistent track record of delivery and proven excellent software engineering skills. You must be able to work across multiple areas of a project and manage various responsibilities at the same time. You will also commit to agreed deliverables and schedules. Essential Expertise • Experienced in .NET development and AI technologies., • Proficiency in using AI Foundry and advanced copilot tooling., • A track record of performing Code QA and pull requests for AI and .NET solutions., • Capable of engaging in the software development project lifecycle from pre-sale to production., • Validating AI and .NET development requirements to ensure they are fit for purpose and provide optimal solutions., • Estimating development requirements for AI and .NET deployments., • Hands-on experience with AI integration protocols and .NET frameworks. Desirable Expertise • Experience with the creation of Proof of Concepts (POCs) for pre-sales and on-project deployments., • Experience developing and validating Azure iPaaS components for integration purposes., • Expertise in extending AI functionality and a solid understanding of AI frameworks., • Proficiency in Microsoft SQL Server, including designing, querying, and optimizing databases to support AI and .NET solutions., • Familiarity with Microsoft Fabric, including Data Lake and Synapse integration for AI-driven reporting solutions (DP-100/DP-700), • Relevant Microsoft AI certifications/training (AI-102/AI-900/DW-104)., • Experience designing and deploying AI-powered dashboards using Power BI., • Understanding of data modelling and semantic layer design to support intelligent analytics., • Ability to integrate AI outputs into reporting pipelines for real-time or predictive insights., • Knowledge of DAX and Power Query in the context of AI data visualization. Objectives and Responsibilities On a daily basis, your varied role will include, but is not limited to: • Collaborating with cross-functional teams to validate and estimate development requirements., • Developing, testing, and deploying AI and .NET solutions and customizations., • Assisting with pre-sales activities, including POCs and client presentations., • Performing Code QA, ensuring adherence to quality standards and best practices., • Developing robust and efficient code patterns and business logic for seamless AI and .NET operations., • Any other duties as required by your manager. Quality Measures Your performance will be measured against the achievement of the objectives and responsibilities listed above, including: • Ensuring high levels of client satisfaction by maintaining excellence in communication and delivery., • Meeting development deadlines and project milestones., • Demonstrating behaviour aligned with the company values of Passion, Performance, and Partnership. Behaviour in Line with Company Values • Passion: Exhibit enthusiasm and commitment to achieving excellence in your work., • Performance: Deliver solutions that meet or exceed client expectations, focusing on measurable outcomes., • Partnership: Foster collaboration with team members, clients, and stakeholders to build strong and enduring relationships. Teammates’ benefits: • Bonus Schemes, • Life Assurance, • Private medical cover, • Group income protection, • Great Company Pension, • Enhanced Sick Pay, • Enhanced Family Leave Pay, • Volunteering Leave, • Teammate recognition scheme, • Loyalty award scheme, • 24/7 access to EAP including Wisdom AI app, • Access to Bright Exchange Online marketplace, • Remote working with the option to work from our Central London Office Our Purpose and Values Vision - Empowering enterprises to their full potential with intelligent Microsoft solutions Mission - Rapidly delivering intelligent Microsoft technology solutions Values – Passion, Performance, Partnership Successful applicants must have the right to work in the UK and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity and inclusion. We welcome applications from all suitably qualified candidates. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Pre-Sales Technical Solution Architect Salary: £65,000 - £85,000 pa, DOE Location: Remote Benefits: Comprehensive & competitive benefits package Apple / Jamf Experience is essential Reporting to the Head of Technical Design, the successful candidate will work closely with Sales and play a key role in scoping, designing & presenting bespoke Technical Solutions proposals to new and existing clients. The role involves occasional out of hours work and will be required to travel from office locations and customer sites. ROLES & RESPONSIBILITIES: • Work closely with Sales in qualifying opportunities, assessing customer requirements, and develop bespoke technical solution proposals., • Present and review the solution in detail with customers, justifying the basis and case for the design and commercials, emphasising the commercial benefits, value add, and ROI., • Assist and where required be the solution lead in the production of responses to tenders, proposals including design, pricing, and supplier engagement., • Create the technical design and solution description documentation., • Establish assumptions and risks of the solution and assist in managing these throughout the transition process., • Follow internal processes for approval and cost sign off, working with the commercial team to ensure clients are presented with accurate pricing., • Work closely with the project management/operations team during the transition to handover., • Ensure customer deadlines are achieved and work with sales to help customer manage expectations., • Ensure all relevant activity related to opportunities are recorded, updated, and maintained on Salesforce., • Contribute to the development of the business’ product offering, providing potential new opportunities and propositions. SKILLS & REQUIREMENTS: • Previous experience in a Solutions Architect or Technical Design Consultant role or similar is essential., • Apple / Jamf Experience is essential., • Proven experience of leading bids, winning contracts and writing complex technical solutions proposals of varied sizes., • Analytical and logical mindset; the ability to understand a customer’s IT environment & requirements and translate into relevant solutions., • Excellent attention to detail, written, and communication skills with the ability to present to and negotiate with senior stakeholders. Technical Experience: • Jamf Pro, Connect & Protect, Jamf School / MIS programmes, • iOS, MacOS and TVOS operating systems, • Apple Business Manager / DEP, • Apple hardware range eg Macbook, iMACs, iPhones, iPads, Mac Mini, • Endpoint Protection Products and features relevant to Mac and Windows environments, • Identity solutions Azure AD, OKTA, • Other MDM/MAM Solutions preferably Microsoft Intune relevant to iOS environments, • Microsoft Autopilot and Whiteglove, • Data Loss Protection Solutions in a Mac and Windows environment, • NAS solutions, Synology, QNAP, • Microsoft Server, Microsoft Cloud Services: Microsoft 365, Azure, • Microsoft SQL design principles, • Back-up, replication, disaster recovery and availability solutions eg Veaam / Acronis, • Authentication and Identity Management services eg AD / Azure AD /OKTA / 2FA /MFA, • Managed Services, • Good general understanding of Networking and Security Solutions for Tier 1 vendors, • Desktop/EUC Design Principles For further information, please contact Alice McGlaughlin. Due to the nature of our roles, candidates must be a UK resident. Please note that we cannot offer visa sponsorship or future sponsorship for overseas candidates. Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email. If you don’t hear from us within 5 working days, unfortunately your application hasn’t been successful on this occasion.

Principal Delivery Manager 📍 Hybrid / Home-based My client is seeking a talented Principal Delivery Manager to join their growing PMO and lead the successful delivery of complex technology projects across D365 CRM, BC, Data, and M365 solutions. You’ll play a key role in shaping delivery standards, mentoring project managers, and ensuring excellence across every stage of the project lifecycle. 🔹 What You’ll Do • Lead and deliver multiple complex projects on time, on budget, and to quality standards, • Support the day-to-day management of the team and deputise when required, • Drive project governance, health checks, and continuous improvement, • Mentor and coach project managers, promoting best practice, • Manage budgets and ensure commercial performance, • Support pre-sales activity including bids, tenders, and client presentations 🔹 What You’ll Bring • 5+ years’ project delivery experience within a Microsoft Gold Partner., • Strong understanding of Microsoft technologies (Dynamics 365, Power Platform, Azure), • Proven track record managing complex programmes, budgets, and stakeholders, • Experience with Agile, Waterfall, and Hybrid methodologies, • Excellent communication, leadership, and mentoring skills 💡 Why Apply This is a fantastic opportunity to take a senior leadership role within a forward-thinking Microsoft Gold Partner. You’ll shape PMO practices, drive delivery excellence, and mentor a high-performing team — all while working across a range of exciting transformation projects.

Cloud Infrastructure Solutions Architect Location: Remote Type: Permanent, Full-time Our client, a global IT consulting company, is seeking a Cloud Infrastructure Solutions Architect to join its enterprise consulting team. This is an exciting opportunity for a cloud professional who thrives on migrations, transformations and guiding clients on an end-to-end cloud journey. Key Responsibilities • Design, deliver and implement cloud solutions for customers across Azure and AWS., • Follow best practice for implementing cloud solutions, from re-architecture of existing environments, to brand-new migration projects., • Use of automation technologies for management and release., • Manage client relationships including technical and non-technical stakeholders throughout the transformation journey, collaborating with pre-sales teams, architecture and engineering teams and support teams., • Collaborate on continuous improvement, identifying automation opportunities and best practices., • Maintain a forward-thinking attitude towards new technologies and trends in the cloud market. Core Skills & Experience • Azure/AWS, • Advanced proficiency with Virtual Machines, Active Directory., • Solid understanding of Networking technologies such as Firewalls, Express Route, etc., • Strong skills in Powershell, ARM, Bash, Terraform, etc., • Excellent communication skills and the ability to work independently in a fast-paced environment. Preferred Qualifications • Relevant Microsoft or AWS certifications will be beneficial, but real-working experience is valued just as much.

Dynamics 365 F&O Solution Architect We’re looking for an experienced Dynamics 365 Finance & Operations Solution Architect to help design and deliver large-scale D365 solutions for enterprise clients. This is a great opportunity for someone who enjoys shaping end-to-end Finance and Supply Chain implementations, working closely with stakeholders, and guiding teams through complex digital transformations. You’ll be involved in everything from solution design to delivery, collaborating with consultants, developers, and clients to make sure projects are robust, scalable, and future-ready. If you enjoy getting under the hood of F&O and driving best practice across design, integration, and performance, this role will keep you busy and challenged. What you’ll be doing • Leading the design and delivery of Microsoft Dynamics 365 F&O solutions., • Owning the solution for Finance, Supply Chain, or related workstreams, from scoping through to go-live., • Working with clients to understand their processes and map business requirements to Dynamics functionality., • Managing and mentoring project teams, helping consultants grow while maintaining delivery quality., • Overseeing solution documentation, fit-gap analysis, and integration points., • Supporting pre-sales activities, demos, proposals, and client presentations., • Ensuring delivery excellence through testing, data migration, and change control., • Running workshops and user training sessions., • Advising on continuous improvement opportunities and helping clients get more from their D365 investment. What we’re looking for • 10+ years’ experience working with Dynamics AX / D365 F&O, ideally with multiple full-lifecycle implementations., • Hands-on experience across Finance, Supply Chain, or Operations (Commerce a bonus)., • Strong client-facing skills, comfortable leading workshops, presenting to stakeholders, and explaining complex concepts clearly., • Confident managing teams and collaborating across functional and technical workstreams., • Excellent understanding of D365 best practices, integrations, and data migration., • Experience working in Agile environments and using tools like Azure DevOps and LCS., • Strong communication skills and the ability to build lasting relationships with clients., • Willingness to travel occasionally for project work. Why this role? You’ll be joining a growing Dynamics practice that’s delivering some of the most exciting transformation projects out there. You’ll have autonomy, variety, and the chance to make a real impact, working with enterprise-level clients who see Dynamics 365 as a key part of their digital strategy. If you’re a D365 F&O Solution Architect who loves solving problems, leading projects, and mentoring others, we’d love to have a chat.

Sentinel SME - 6 months - Remote - Outside IR35 We are seeking an experienced Microsoft Sentinel SME for a 6-month contract to work directly with a key customer. This role involves designing and implementing advanced security playbooks, providing expert-level guidance, and delivering robust security monitoring and response solutions using Microsoft Sentinel. Key Responsibilities: • Design, configure, and optimize Microsoft Sentinel environments for effective security monitoring., • Develop and maintain custom analytics rules, workbooks, and playbooks., • Implement automation and orchestration of incident response using Sentinel and related tools., • Act as the primary subject matter expert (SME) on Microsoft Sentinel for the customer., • Collaborate with stakeholders to tailor Sentinel use cases to the customer's security requirements., • Provide ongoing support, tuning, and troubleshooting of Sentinel implementations., • Ensure best practices for threat detection, incident response, and monitoring are applied. What You Will Ideally Bring: • Deep, hands-on experience with Microsoft Sentinel and Azure security services., • Strong understanding of SIEM concepts, log ingestion, and security operations workflows., • Proven ability to design and deliver scalable and resilient security monitoring solutions., • Experience acting as a trusted advisor/SME for security operations and SIEM tools., • Excellent communication skills with the ability to work closely with customers remotely., • Strong problem-solving, analytical, and threat-hunting abilities. Contract Details: • Duration: 6 months Initially, • Location: Remote, • Day Rate: Up to £500 per day (Outside IR35) Sentinel SME - 6 months - Remote - Outside IR35

Azure AI Engineer Permanent Hybrid - Home based in the UK - (No sponsorship can be offered) Must be SC Cleared or SC Clearable Join a leading tech and innovation partner who focus on delivering intelligent, enterprise-grade solutions. As an Azure AI Engineer, you’ll design and operationalise cutting-edge solutions that combine Azure OpenAI, Cognitive Services, AI Search, and Fabric with Dynamics 365 and Power Platform to enable automation, decision intelligence, and next-generation digital experiences. Key Responsibilities • Design, build, and deploy Azure AI-powered applications using Azure OpenAI, Cognitive Services, AI Search, and Azure Machine Learning., • Engineer data pipelines and orchestration with Azure Data Factory, Synapse, Fabric, and SQL, ensuring scalability and governance., • Implement Microsoft Purview or equivalent frameworks for data security, compliance, and lineage tracking., • Develop AI-driven integrations and automations across Dynamics 365, Power Platform, and custom web applications., • Use Azure Functions, Logic Apps, and APIs to orchestrate data and AI workflows., • Design and deliver retrieval-augmented generation (RAG) and Copilot-style assistants embedded into business and web applications., • Embed observability and monitoring into AI and data pipelines, tracking performance, quality, and cost., • Collaborate with data scientists, architects, and product teams to turn prototypes into enterprise-ready AI services., • Stay at the forefront of Azure AI, Business Apps, and Web App innovation — driving experimentation and reusability through the Foundry model. About You • Proven experience designing and delivering AI or automation solutions on Azure., • Strong understanding of Azure AI ecosystem (OpenAI, Cognitive Services, AI Search, Synapse, Fabric)., • Experience integrating AI into Dynamics 365, Power Platform, or custom web apps., • Background in C#, JavaScript/TypeScript, or equivalent for building and extending web or Power Apps solutions., • Knowledge of Azure DevOps, CI/CD, and Infrastructure-as-Code (Bicep, Terraform)., • Deep appreciation of governance, observability, and secure design principles.

.NET Developer - Global Phenomenon – Newcastle upon Tyne, Tyne and Wear (Tech stack: .NET Developer, .NET 9, C#, Azure, Angular 19, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client has created a global phenomenon, connecting people online to unique travel experiences, in more than 60,000 cities and 180 countries. As they approach their 10th anniversary they are looking to produce a revolutionary set of products and services that will transform the travel industry beyond recognition. For our client, engineering is not just a job but a practice that they want to perfect. They aim to keep their systems modular, their code clean, and their documentation clear, and they follow the idea of leaving things better than how you found it. It is not just about the code — putting the right processes and tools in place to make developers happy and efficient is important to our client because it gives their .NET Developer the time to focus on polishing the product. Working on a new payment solution, you will be given the opportunity to operate at all levels of the stack: the UIs that allow people all over the world to pay and get paid in their locally preferred methods, the APIs and processor integrations to send payment instructions to their wide network of partners, the offline reporting and reconciliation pipelines that ensure financial data integrity and allow the business to operate, and more. We are seeking .NET Developer with a strong grasp of object orientated development principles and sound knowledge of: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. You will receive industry recognized training in all aspects of: .NET 9, Azure, Angular 19, Solid, DRY, LINQ, multithreading, Microservices, RESTful, Web API 2, JavaScript, HTML5, Agile and MongoDB. Our client offers a structured career progression programme. It is common place for developers within their firm to receive their first promotion (and pay rise!) within 6 months of joining. All positions come with the following benefits: • Company shares, • Bonus (typically 20%), • Pension (11%), • Private medical healthcare (family plan included), • 27 days holiday, • Quarterly employee travel coupon, • Community involvement (4 hours per month to give back to the community), • Much more... No global movement springs from individuals. It takes an entire team united behind something big. Together, they work hard, they laugh a lot, they brainstorm nonstop, they use hundreds of Post-Its a week, and they give the best high-fives in town. If you are interested in being a part of this movement please apply today! Location: Newcastle upon Tyne, Tyne and Wear, UK / Remote Working Salary: £45,000 - £85,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETREC NOIRUKREC

Senior AI & Data Consultant - Microsoft Fabric Permanent - Fulltime Homebased - Hybrid working in the UK (No sponsorship can be offered) - Must be SC Cleared or SC Clearable As a Senior Azure AI & Data Consultant you would be designing and delivering next-generation data solutions with Azure Synapse, Azure Databricks, and Microsoft Fabric. This is an opportunity to work at the forefront of Microsoft’s evolving data ecosystem, collaborating with industry experts and global clients to turn complex data into actionable insights. Working on high-impact, enterprise-scale projects - cloud innovation, AI, and analytics. You will have continuous professional development, access to Microsoft certifications, and a genuine path for career progression. Flexible working culture with opportunities to influence technology direction and solution design. What you’ll do • Architect and implement scalable data platforms to ingest, store, and transform large, complex datasets across Azure services., • Develop clean, efficient, and reusable Python code to enable advanced data engineering workflows., • Design and build AI solutions, • Advise clients on AI strategy, best practices, and how to get the most value from their data., • Working with tools such as Microsoft Fabric, Azure Databricks, Synapse, and Azure ML to build data pipelines and models., • Partner with data scientists and business stakeholders to support predictive analytics, machine learning, and AI-driven decision-making., • Drive best practices in data governance, performance optimisation, and workflow automation., • Champion Microsoft Fabric adoption and innovation across client engagements. What we’re looking for • Proven experience with Azure Synapse, Azure Data Factory, Microsoft Fabric and Databricks., • Experience delivering AI/ML solutions, • Strong skills with Microsoft Azure, AI and Data Science., • Hands-on with Python, SQL, and related tech., • Experience with Generative AI, LLMs, and NLP frameworks., • Implementing AI into enterprise systems at scale., • A plus if you have Microsoft Copilot experience., • Great communicator and natural leader—someone who can guide teams and influence clients.

About the job Product Coordinator Location: Hybrid working - Gateshead, Tyne and Wear. (Expectation is to be in the office for 2 days per week) Hours: Full Time 37.5 hours per week. Salary Range: Salary range: £28,000 to £35,000 (depending on experience and skillset) Ready to maximise your potential? C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain, along with select pharmaceutical companies. We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals. Technology is the essence of what we do, but our people make us who we are. What will I be doing? As a Product Coordinator, you will become a key stakeholder within the Product Management team, with responsibility for ensuring that our products, including data services, meet the needs of our clients. This is a creative role in which you will have a level of autonomy and be empowered to define your approach and contribute to the company. This role presents an excellent opportunity to develop strong product ownership skills and gain valuable experience in leading change. You’ll have the chance to work across a diverse range of products and sectors, reflecting the breadth of our customer base. Our aim to offer an exciting and varied position within a successful and growing business. It will be challenging, rewarding and multi-faceted and suit someone who enjoys the challenge of providing innovative data services and software solutions to help solve the problems faced by our clients. This is a customer-facing role that requires strong communication and relationship-building skills with both internal and external stakeholders. You will be the crucial link between clients and our technical teams, focusing on translating business requirements clearly and accurately. A background in IT is not necessary for this position. What will my day look like? Reporting to the Head of Product Management your tasks and responsibilities will be: • You will be responsible for monitoring external published industry changes, reviewing each with C&C Group subject matter experts on a monthly basis and maintaining our industry change register., • You will work with a Product Manager to define and agree Product Roadmaps for a small portfolio of products., • You will manage the product lifecycle for your product portfolio and act as the primary point of contact for our clients for queries relating to your products., • You will assist in the creation of the communication plans for each product release., • You will interact with our customers, capturing their requirements for change or adding new products and services., • You will manage the various SharePoint product communication sites, including access requests and content., • You will produce video content for product training and communications., • You will coordinate internal communications regarding product news and updates., • You will monitor team quality objectives and track the creation of the agreed team deliverables., • You will facilitate regular meetings between the Product Managers and other key related internal functions to support collaboration and internal communications., • You will support C&C Group’s change management function., • You will provide cover and support for the Product Management Team during periods of absence and high-volume workload, such as a product launch., • You will utilise a number of AI tools to assist with a variety of tasks and utilise your experience to evaluate new tools that may add value to the function., • You will liaise with 3rd parties to determine how you can enrich existing products or add new products. More about you Must have: • A varied skillset combined with real-world experience of at least two years within the technology sector and an understanding of the software development and product management lifecycle., • The ability to use Microsoft Office products to create accurate and good-quality documentation., • Individually organised with the ability to manage your time effectively and prioritise tasks in line with agreed priority objectives., • A good eye for detail and a thorough approach when completing tasks where accuracy is important., • Communication skills with the ability to contribute to conversations with groups or individuals of internal or external stakeholders., • Excellent listening skills with the ability to take real interest and understand the customers’ business requirements or issues., • Be creative and have the ability to spot potential opportunities to create new product solutions., • The ability to work as part of a team in preparing tenders to win new business or retain existing business., • Be motivated by new challenges and have an interest in a career in software product ownership. Highly Preferable: • Experience of working within the electricity or gas sector and understand the key concepts of supply infrastructure within the UK., • Analytical skills with an interest in data and systems., • Experience in digital content creation and using video editing tools., • An understanding of AI tools., • Experience of using Microsoft Azure DevOps to aid with the documentation and tracking of requirements and software specifications., • Experience of using Microsoft SharePoint. Nice to have: • Experience of using diagramming tools, such as PowerPoint and Balsamiq, for wireframing. Benefits and Rewards include: • Comprehensive private healthcare for you, including optical and dental, as well as extra cancer care cover and access to mental health support, • 25-28 days holiday, plus public holidays of course, • Payroll Giving Scheme – We will match donations made to your chosen charity!, • A generous monthly team social budget, • Fruit, snacks, and drinks when working in our offices, • Electric Vehicle Scheme, • Ride to Work Scheme, • Extra days annual leave for your wedding/civil partnership, • Free on-site car parking How do I join the C&C Group team? If this advert sparks excitement as well as matches your aspirations and skills, then apply today! If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for smart, innovative, and motivated talent.

About Us At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partner for driving advanced agentic AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business challenges. Award-winning and innovation-driven, we are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role The Technical Consultant role is your opportunity to extend Dynamics 365 and the Power Platform in ways that are otherwise considered a limitation of the native product. By providing your expertise in building custom extensions, you will be supporting our clients to help our solutions get ever closer to meeting their bespoke business process needs. Essential Expertise • Strong experience in extending Dynamics 365 CE solutions in Sales, Customer Service, Customer Journeys (Marketing) and Field Service, • Continuous development of skills within Dynamics 365 CE and the Power Platform, • Proven experience in delivering C# plugins and JavaScript to extend data operations and user interactivity within Dynamics 365 CE applications, • Delivery of low-code plugins and/or PCF controls within Power Apps, • Solution validation inside and outside of Dynamics 365 CE, challenging the customer and teammates alike and being able to identify when other alternatives may be more suitable, • Strong communication skills, with the ability to convey technical information to non-technical stakeholders, • Certification in at least one ‘Fundamentals’ Microsoft exam in Azure, Power Platform, or Dynamics 365., • A practical knowledge of technical Application Lifecycle Management (ALM) to ensure safe delivery of newly coded solutions in enterprise-scale environments Desirable Expertise • Certification in PL-300: Power Platform Developer or another advanced developer-based exam within Azure, Power Platform, or Dynamics 365., • Full understanding of waterfall and agile methodologies to set you up for success within Ingentive’s BUILT methodology, • Past experience in managing backlogs of requirements within Azure DevOps Responsibilities: On a daily basis your varied role will include, but will not be limited to: • Managing your own task list to achieve the desired outcomes, • Continued communication with the client and teammates to enable progress as ‘one team’, • Delivery of high quality code-bases in line with the project’s delivery process Teammates’ benefits: • Bonus Schemes, • Life Assurance, • Private medical cover, • Group income protection, • Great Company Pension, • Enhanced Sick Pay, • Enhanced Family Leave Pay, • Volunteering Leave, • Teammate recognition scheme, • Loyalty award scheme, • 24/7 access to EAP including Wisdom AI app, • Access to Bright Exchange Online marketplace, • Remote working with the option to work from our Central London Office Our Purpose and Values Vision - Empowering enterprises to their full potential with intelligent Microsoft solutions Mission - Rapidly delivering intelligent Microsoft technology solutions Values – Passion, Performance, Partnership Successful applicants must have the right to work in the UK and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity and inclusion. We welcome applications from all suitably qualified candidates. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Lemongrass (lemongrasscloud.com) is a global leader in SAP consulting, focused on helping organizations transform their business processes through innovative solutions and technologies. With a strong commitment to customer success, Lemongrass partners with companies to drive their digital transformation journeys, enabling them to unlock the full potential of their SAP investments. We do this with our continuous innovation, automation, migration and operation, delivered on the world's most comprehensive cloud platforms – AWS, Azure and GCP and SAP Cloud ERP. We have been working with AWS and SAP since 2010 and we are a Premier Amazon Partner Network (APN) Consulting Partner. We are also a Microsoft Gold Partner, a Google Cloud Partner and an SAP Certified Silver Partner. Our team is what makes Lemongrass exceptional and why we have the excellent reputation in the market that we enjoy today. At Lemongrass, you will work with the smartest and most motivated people in the business. We take pride in our culture of innovation and collaboration that drives us to deliver exceptional benefits to our clients every day. The Product Manager – LCP AI is responsible for shaping, launching, and scaling Lemongrass’s AI capabilities within the Lemongrass Cloud Platform. This role defines the roadmap and execution for Clean Core AI, AI-enabled transformation tooling, and embedded intelligence services across the LCP ecosystem. You will work cross-functionally with engineering, data science, SAP solution teams, and customer success to deliver AI-driven features that enhance automation, insight, and decision-making across SAP landscapes. This role blends strategic product ownership, AI solution understanding, and agile delivery leadership. The successful candidate will translate business vision and customer needs into clear, achievable product outcomes, ensuring Lemongrass continues to lead in the AI-for-SAP space. Key Measures • Product roadmap and release commitments met to plan and communicated transparently, • LCP AI features deliver measurable impact on customer outcomes and adoption, • AI initiatives aligned to the overall Lemongrass Cloud Platform strategy and Clean Core principles, • Stakeholder satisfaction across Product Strategy, Engineering, Delivery, and Sales, • Clear, current backlog and roadmap maintained in JIRA, • Product value and customer impact clearly reported via metrics and dashboards Responsibilities Product Strategy & Vision • Define and evolve the LCP AI product vision, roadmap, and positioning within Lemongrass’s broader platform strategy, • Identify opportunities for AI augmentation in SAP migration, operations, automation, and analytics, • Maintain awareness of SAP AI Foundation, Joule, Datasphere, AI Core, and related BTP capabilities, • Develop market intelligence on competitors, hyperscaler AI tools, and enterprise AI trends, • Develop Sales & Marketing Collateral to incisively describe the capabilities and benefits of our solution Requirements & Backlog Management • Engage with internal stakeholders, partners, and customers to capture, refine, and prioritize AI use cases, • Translate complex AI concepts into clear epics, features, and user stories aligned with business value, • Maintain a transparent and prioritized backlog in JIRA, • Ensure documentation and acceptance criteria meet delivery and testing needs Agile Delivery Leadership • Partner with the LCP Platform Engineering Lead and AI Tech Lead to manage delivery through sprints, • Run backlog grooming, sprint planning, and review sessions, • Monitor progress, remove blockers, and ensure consistent, high-quality delivery, • Ensure product data and dashboards reflect real-time progress and value delivered Stakeholder Engagement & Communication • Act as the single point of accountability for the LCP AI product domain, • Communicate roadmap, progress, and outcomes to Lemongrass leadership and customers, • Represent LCP AI in executive briefings, workshops, and customer engagements, • Collaborate closely with marketing and sales to support go-to-market content and messaging Metrics & Outcomes • Define and track KPIs for adoption, automation impact, AI model usage, and user satisfaction, • Drive continuous improvement based on feedback, telemetry, and post-launch learning Qualifications:: Required • 5+ years in product management or solution ownership in enterprise software, • Deep familiarity with SAP ecosystem (ECC, S/4HANA, BTP) and cloud infrastructure (AWS, Azure, GCP), • Hands-on experience with AI or data-driven products, ideally integrated with SAP or enterprise platforms, • Strong ability to bridge business and technical domains — from strategy through delivery, • Proven ability to work across seniority levels, from executives to engineers, • Experience with Agile delivery and Azure DevOps or JIRA tooling, • Knowledge of SAP AI Foundation, Joule, ABAP Cloud, RAP, or Datasphere, • Familiarity with LLM integration, ML ops, or hyperscaler AI services, • Prior experience in a cloud-native SaaS environment Selected applicant will be subject to a background investigation, which will be conducted and the results of which will be used in compliance with applicable law. Lemongrass Consulting is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, religion, color, national origin, religious creed, gender, sexual orientation, gender identity, gender expression, age, genetic information, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

🚀 Cloud Security Consultant | £60,000–£65,000 | Remote (UK) Ready to take the next step in your Cloud Security career? Join one of the UK’s most respected Microsoft Partners — a multiple award-winning organisation known for its excellence in cloud transformation, security, and innovation. You’ll be part of a high-performing Microsoft Security team, delivering enterprise-scale projects across Microsoft Defender, Sentinel, and Purview. Expect to collaborate with experienced consultants, shape cloud security strategies, and work directly with customers to secure and modernise their environments. 🔍 What You’ll Do • Lead customer workshops and pre-sales sessions to understand and define requirements, • Design and implement secure Microsoft Cloud solutions using Defender, Sentinel, Purview & Entra-ID, • Provide technical consultancy and best-practice guidance across Microsoft security technologies, • Translate complex customer challenges into effective and scalable security solutions, • Stay current with Microsoft certifications and share knowledge across the team ⚙️ What You’ll Bring ✅ Strong hands-on experience with Microsoft Purview, Defender, Sentinel, Entra-ID ✅ Proven track record delivering customer-facing security implementations/deployments or consultancy projects ✅ Deep understanding of Microsoft 365 and Azure Security technologies ✅ SC Clearable (must have lived and worked in the UK for 5+ years) 💰 What’s on Offer • £60,000–£65,000 basic salary, • Fully remote (UK-wide), • Fully funded certifications and structured career development, • Work with cutting-edge Microsoft technologies alongside industry experts If you’re passionate about helping organisations secure their cloud environments — and want to grow your career with one of the UK’s leading Microsoft partners — apply today or message me directly for a confidential chat!

.NET Developer, C#, .NET 9, Angular 19, Web API 2 - Newcastle (Tech stack: .NET Developer, .NET 9, C#, Web API 2, Entity Framework, Microservices, Azure, Programmer, Full Stack Engineer, Architect, .NET Developer) Have you ever thought about getting from London to Edinburgh in 30 minutes? My client, a world leader in aerospace technology, and has decided to undertake research into a subsonic train transportation system similar to Hyperloop. Hyperloop and other subsonic transportation systems like this are essentially a futuristic train like mode of transport that have the ability to travel at speeds of over 700mph. Their R&D centres in the UK are in need of some talented .NET Developer to help build the software applications and cloud platforms that they need to run advanced data analytics and capture information from the high speed tests that they are running on a daily basis. .NET Developer applicants should have knowledge of: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. They will provide training into: .NET 9, Web API 2, Entity Framework, Microservices, Azure, JavaScript, Angular 19, Bootstrap, Agile and MongoDB. All positions come with the following benefits: • 15% bonus., • 10% pension., • Weekly office code competition., • 5 days of brain-storming time per month., • 28 days holiday + 1 extra day off on your birthday. Location: Newcastle upon Tyne, UK / Remote Working Salary: £35,000 - £65,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETREC NOIRUKREC

The ideal candidate will be responsible for working cross-functionally to understand architecture needs by multiple business units. To be effective in this position, you must feel comfortable owning the entire architecture development process from inception to completion. Responsibilities — The Solution Architect will lead the delivery of our Finance Microsoft Dynamics 365 solution — Be a champion for both technical and functional leading practice with the Finance Solution. — Have an exceptional understanding of Dynamics 365 technical and functional capabilities — Collaborate with the Global team to enhance the out of the box Dynamics 365 functionality, giving KPMG a unique selling point and also a resalable asset — Be responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements — Define training needs within the team and coach other team members — Deliver all consultancy according to the KPMG Methodology, ensuring that all software applications are implemented successfully according to the project plan. — Meet and exceed customer expectations of business knowledge, skills and behaviour. — Identify business/project risk and mitigate or communicate as necessary. — Ensure progress updates are communicated to relevant parties both formally and informally. — Identify practice development activities and help in defining how these will be delivered — Carry out additional duties as may occur from time to time as instructed and agreed by Directors. — In all activities, ensure timely completion of internal processes and mandatory training. — Represent KPMG in a professional and positive manner at all times. Requirements: Qualifications and Skills — Deep and broad knowledge of technical capabilities of Dynamics 365, including appropriate certification. Must be able to show good knowledge of practices for Dynamics 365. — In particular deep knowledge of all core Finance concepts and processes including, Enterprise Structures, GL, AP, AR and reporting. — Good understanding of Azure and cloud technologies, .. — Broad understanding of software development lifecycle, — In addition understanding of one of the following is beneficial: • Manufacturing, • Human Resources, • Project Management and Accounting, • Procurement & Sourcing, • Trade & Logistics — Knowledge of best practices for working with offshore teams — Experience of Agile Methodology — Certification in TOGAF or Zachman Framework would be beneficial — Degree Qualification Experience and Background — Expertise in providing both out of the box and development solutions in a Microsoft Dynamics 365 environment; Extensive experience as an ERP consultant — Ability to lead engagements and present to the C-Suite stakeholders. — Experience with Dynamics 365 in a Solution Architect role — Experience of large scale ERP implementations — Adept at Business Requirement Analysis with a focus on reducing development effort and simplifying delivery — Pre-sales experience — Excellent presentation and demonstration skills — Business process mapping, modelling and documentation knowledge — Experience of mentoring junior and offshore staff The role is based in UK. The Salary to be paid is competitive.

Company Description Robiquity is a technology consultancy specialising in low-code and AI solutions. Our clients realise measurable benefits in revenue, profitability and service, with multiples of return on investment, typically in-year. We enable future ways of working with AI and Automation, supporting our clients to completely rethink how they operate. As a technology agnostic solutions partner, we are turning the potential of automation technology into impactful solutions in Policing, Central Government, Pharmaceuticals and Financial Services. Robiquity is a straight-talking business built on experience and results. The growth we have realised across our client portfolio and vertical sectors is attributable to the work ethic of our team, our commitment to partnership and our shared values. As we continue to expand our Power Platform capability, we’re looking for a talented Senior PAD Developer to join our team and lead the way in delivering impactful automation solutions. The Role As a Senior Power Automate Desktop Developer, you’ll be responsible for designing, developing, and deploying robust automation solutions using Microsoft Power Automate (Desktop and Cloud Flows). You’ll work closely with clients and internal teams to understand business processes, identify automation opportunities, and deliver high-quality solutions that align with best practices. Key Responsibilities • Design and develop automation workflows using Power Automate Desktop and Cloud Flows., • Collaborate with stakeholders to gather requirements and translate them into technical solutions., • Lead technical delivery across multiple projects, ensuring scalability, maintainability, and performance., • Apply RPA best practices across solution design, exception handling, logging, and governance., • Mentor junior developers and contribute to internal capability development. What We’re Looking For • Proven experience with Microsoft Power Automate Desktop and Cloud Flows., • Solid understanding of RPA principles and best practices., • Experience with Blue Prism and/or UiPath is highly desirable., • Strong problem-solving skills and ability to work independently or as part of a team., • Excellent communication skills and stakeholder engagement experience., • Familiarity with Microsoft ecosystem (Power Apps, Dataverse, Azure, etc.) is a plus. Why Join Robiquity? • Work with cutting-edge technologies and high-profile clients., • Be part of a collaborative, forward-thinking team., • Opportunities for career progression and professional development., • Flexible working arrangements and a supportive culture. Benefits This is an opportunity to join a company that will invest in you and your career. We offer a competitive salary and bonus package, opportunities for growth and development and a fantastic team culture that you will love working in. Additional benefits will include private healthcare through Vitality, death in service, company pension and 25 days holiday per annum. We are on an incredible journey. Are you ready to join us?

🛡️ Cyber Security Engineer 💰 Salary: Up to £65,000 📍 Location: Mostly Remote (occasional office visits) 🖥️ Tech Stack: Microsoft Security Suite – Sentinel, Defender, Intune, Entra, etc. We’re looking for a Cyber Security Engineer to join our clients growing team someone who’s passionate about protecting systems, data, and people. You’ll play a key role in strengthening our security posture, monitoring threats, and ensuring our Microsoft environment stays one step ahead of attackers. This is a mostly remote role, with the flexibility to work from home and only occasional travel to the office for team sessions or project work. 🔍 What you’ll be doing: • Managing and optimising Microsoft Sentinel, Defender for Endpoint, and related security tools, • Responding to security incidents, analysing alerts, and improving detection capabilities, • Working closely with IT and infrastructure teams to enhance security configurations, • Conducting threat analysis, vulnerability management, and system hardening, • Supporting compliance and best practice across the organisation 🧠 What we’re looking for: • Solid experience with Microsoft security tools (Sentinel, Defender, Intune, Entra), • Knowledge of SIEM, incident response, and threat detection, • Familiarity with Azure and general cloud security principles, • Strong problem-solving mindset and attention to detail, • Great communication skills — you can explain security to non-technical colleagues too

Job description Avanade is the perfect stage to bring your thoughtful, energetic, and curious approach to technology consulting. Our talented Azure Platform Practice consists of some of the most dedicated and passionate in the field and we plan to grow! With Avanade, you will be focusing on the Azure Public Cloud, Edge and Hybrid and working with the newest Microsoft technologies on exciting client projects. If you like pushing boundaries by outsmarting challenges, read on! Come join us The Azure Platform Practice is at the core of Avanade's excellence: delivering high-quality, complex projects with global impact. We focus on building and running reliable and secure cloud foundations - from large-scale landing zones to data and application platforms, we are committed to making our clients' cloud journey smooth - whether it's moving existing systems to help in datacenter exits, creating new cloud-native solutions or improving an existing cloud presence. Our team is a fast-growing, diverse group of more than 100 passionate enthusiasts and specialists in Azure technologies. We actively acknowledge and reward quality, encourage learning and have a strong focus on the career and development opportunities of all our people, making sure our employees are proud of working at Avanade is central to us! Together we do what matters. Skills and Expertise • You are technically minded and can solve complex technical challenges in Azure, • You can provide experienced leadership and technical direction influencing the successful delivery of client projects, • You have the ability to establish, maintain and manage strong working relationships with colleagues, partners, suppliers, and senior client personnel., • You have great communication and interpersonal skills – you’ve worked directly with clients, alongside a team of consultants, or within a client team and can communicate hard concepts so everyone understands., • You can build consensus and buy-in amongst key internal stakeholders to balance client value and affordability with differentiation, profitability, and acceptable risk profile. Your Technical experience, you will: • You have deep knowledge of Azure cloud services to create resilient, scalable and secure cloud environments covering the full breadth of the Azure platform., • You are able to design and implement Azure Landing Zones to establish a scalable, secure and compliant foundation for deploying cloud services., • You have worked on complex migrations for on-premises infrastructure, applications, and databases to Azure, ensuring minimal disruption to business operations. You’ve developed solutions for Edge and Hybrid scenarios by integrating Azure Stack and other technologies to extend Azure capabilities to on-premises environments and edge devices. You can Architect and deploy Cloud Native solutions using Azure Kubernetes Service (AKS), Azure Functions, and Azure DevOps. As you bring your skills and abilities to Avanade, you will get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look! Create a future for our people that focuses on expanding your thinking, experimenting courageously and learning and pivoting. Inspire greatness in our people by Empowering every voice, Encouraging boldness and Celebrating progress. Accelerate the impact of our people by Amazing the client, Prioritizing what matters and acting as one. We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.

About Us At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partner for driving advanced agentic AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business challenges. Award-winning and innovation-driven, we are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role An exceptional Digital Transformation Consultant, advising and guiding our prospects and clients on the adoption of innovative Microsoft technologies including Power Platform, Dynamics 365 Customer Engagement (CE), and Microsoft 365 Copilot. As a key player in our organisation, you will also drive transformative projects that not only meet but exceed client expectations. Why Join Us? • Be at the forefront of digital innovation, working with the latest Microsoft technologies., • Shape the digital strategies of industry-leading companies., • Collaborate with a passionate team of experts dedicated to excellence., • Enjoy the flexibility of remote work whilst making a global impact., • Continuous learning and growth opportunities in a rapidly evolving field Essential Expertise: • 8+ years of distinguished experience in technical or consulting roles, with deep expertise in Microsoft Business Application. Proven record of leading successful, large-scale digital transformation initiatives, • Mastery of Microsoft Power Platform, Dynamics 365, PowerApps, Copilot plus Copilot Studio and Azure AI Foundry skills., • Exceptional analytical and critical thinking skills, with the ability to translate complex technical concepts into business value., • Outstanding communication and presentation abilities, capable of engaging and inspiring C-level executives, • Visionary mindset with a passion for driving innovation and challenging the status quo., • Self-driven with the ability to thrive in both independent and collaborative environments., • Experience in creating compelling digital transformation roadmaps that drive business growth Desirable Expertise: • Software development experience, • Knowledge of Dynamics 365 Business Central and Dynamics 365 Finance & Supply Chain Management, • Prior experience in strategic roles at Microsoft or other leading tech companies, • Relevant certifications in Microsoft technologies or digital transformation methodologies. Responsibilities: On a daily basis your varied role will include, but will not be limited to: Strategic Vision and Transformation • Craft visionary digital transformation roadmaps that align with clients' long-term business goals, • Conduct comprehensive digital maturity assessments, identifying pivotal areas for innovation., • Translate complex business challenges into groundbreaking digital solutions., • Quantify and articulate the transformative business value of proposed digital initiatives. Innovative Solution Design • Architect robust, scalable solutions leveraging the full potential of the Microsoft ecosystem., • Pioneer the development of cutting-edge applications using Power Apps, Copilot, and Power Automate Client Engagement Excellence • Design and lead inspiring digital transformation workshops that ignite client enthusiasm., • Facilitate dynamic ideation sessions, unlocking innovative potential within client organisations., • Deliver compelling, persuasive presentations that showcase the transformative power of digital solutions., • Foster strong, trust-based relationships with clients and stakeholders at all levels. Thought Leadership and Innovation • Stay at the cutting edge of technology trends, bringing fresh insights to client engagements., • Contribute to our company's thought leadership, enhancing our reputation as digital innovators., • Drive continuous improvement in our methodologies and approach to digital transformation. Teammates’ benefits: • Bonus Schemes, • Life Assurance, • Private medical cover, • Group income protection, • Great Company Pension, • Enhanced Sick Pay, • Enhanced Family Leave Pay, • Volunteering Leave, • Teammate recognition scheme, • Loyalty award scheme, • 24/7 access to EAP including Wisdom AI app, • Access to Bright Exchange Online marketplace, • Remote working with the option to work from our Central London Office Behaviour in line with the company values: Passion: Exhibit enthusiasm and commitment to achieving excellence in your work. Performance: Deliver solutions that meet or exceed client expectations, focusing on measurable outcomes. Partnership: Foster collaboration with team members, clients, and stakeholders to build strong and enduring relationships. Successful applicants must have the right to work in the UK and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity and inclusion. We welcome applications from all suitably qualified candidates. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

HCLTech’s Microsoft Business Applications Practice (MBAP) is seeking a D365 CE (CCaaS & Customer Service AI) Solution Architect to join our award-winning and growing team. This individual will collaborate with business analysts and other team members to determine the best design approach regarding the overall solution including system design, data integration and migration. The D365 CE (CCaaS & Customer Service AI) Solution Architect carries the ultimate responsibility for meeting the customer requirements and completing the project. Role Summary We are looking for a Solution Architect with deep expertise in Dynamics 365 Customer Engagement, specializing in Contact Centre as a Service (CCaaS) solutions. The ideal candidate will have a proven track record of architecting and delivering end-to-end service experiences that combine Copilot Service Workspace, omnichannel routing including channels: email, chat and voice, AI-driven agent assist, and telephony integration. You will lead the architecture and technical design of complex CCaaS implementations for enterprise clients, ensuring scalable, intelligent, and seamless customer engagement across all service channels. Key Responsibilities Strategic Solution Architecture • Own the end-to-end solution design for CCaaS implementations on Dynamics 365, covering customer service, omnichannel engagement with handoff to live agents from Copilot Studio bots, • , and AI capabilities., • Lead the design of the Copilot Service Workspace, configuring and extending for agent productivity and efficiency., • Architect solutions leveraging AI for Agent Assist, including real-time suggestions, knowledge surfacing, and context-aware automation., • Collaborate with HCLTech Architects to define the chatbot strategy using Copilot Studio., • Design AI for Supervisors including real-time dashboards, conversation intelligence, and sentiment analytics., • Oversee the integration of telephony systems (e.g., Genesys, NICE, Five9, Azure Communication Services) into Dynamics 365 via certified connectors or custom middleware., • Working with the Data Architect to define data strategy and architecture for interaction history, customer profile unification, and insights-driven routing., • Ensure robust governance across environments, security roles, compliance, and performance management. Technical Leadership • Collaborate with developers, functional consultants, and client architects to deliver scalable, supportable designs., • Review and approve solution documentation including architecture blueprints, integration specs, and API definitions., • Lead technical workshops and architecture governance boards with stakeholders and vendors., • Contribute to pre-sales solutioning, technical scoping, and effort estimation as required., • Able to help resolve design conflicts or business process decisions across streams., • Provide support to lead coordination of the various teams/workstreams to ensure team is not working in silos. Required Skills and Experience • 6+ years of experience in Dynamics 365 CE, and are up to date with Copilot Service and Omnichannel and have had recent experience here., • Proven experience delivering Contact Centre solutions with voice, chat, social, and third-party telephony integrations., • Strong command of Copilot Service Workspace configuration and extensibility (e.g., session templates, macros, app profiles)., • Expertise in AI-powered features: agent assist, conversation intelligence, call transcription, sentiment scoring., • Experience with Power Platform, including Power Automate, Power Apps, and Power Virtual Agents., • Solid knowledge of Azure components such as Azure Communication Services, Bot Framework, Logic Apps, Cognitive Services., • Understanding of DevOps practices, solution lifecycle, and CI/CD pipelines for D365 solutions., • Excellent communication skills with the ability to engage business and technical stakeholders alike. Desirable Qualifications • Microsoft Certified:, • Dynamics 365 Customer Service Functional Consultant Expert (MB-230), • Power Platform Solution Architect (PL-600), • Experience integrating with CCaaS platforms such as Genesys Cloud, NICE CXone, Five9, Amazon Connect, or Twilio., • Exposure to Copilot for Service, Unified Routing, and Omnichannel Voice., • Familiarity with regulatory and compliance requirements around data privacy and call recording (e.g., GDPR, PCI-DSS). HCL Tech is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance For more information on how we process your personal data, please refer to HCLTech’s ___.

We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work. That means you could be working 80% of your usual hours, while still earning 100% of your pay. If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work. Job Title: FTC Project Engineer Salary: £50,000 per annum Hours: 37.5 hours per week, Monday - Friday. Location: Home based hybrid – South preferable About Us At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning, our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. Job Purpose As part of a dedicated engineering team, you will play a key role in integrating newly acquired schools into Outcomes First Group, with a strong emphasis on delivering exceptional customer service. Your primary responsibility will be managing the migration of Microsoft 365 users and devices to OFG systems, collaborating closely with the existing IT team and third-party partners to ensure a smooth transition for school staff over a six-month period. Outside of migration activities, you may also provide support to the service desk team, assisting with the day-to-day IT needs of all OFG users. Key Responsibilities: • Work with 3rd parties to identify and prepare users, devices and data to be migrated using migration tools., • Prepare configurations within Microsoft EntraID/Intune ahead of a migration., • Prepare applications in Microsoft Intune to be deployed to school devices., • Work with 3rd parties to migrate printers between suppliers., • Provide on-site technical support during Microsoft 365 migrations where required., • Act as a technical liaison between engineers on-site performing migration work and 3rd parties supporting, • Resolve technical issues resulting from a migration., • Mentor, educate and knowledge transfer to members of the IT team., • Perform all activities in keeping with established change management and approval., • When not working on migrations, work with the IT service desk team to resolve escalated issues. Experience, Skills & Qualifications: Essential Technical skills • Experience in supporting Windows 10/11 (essential), • Experience in managing Microsoft 365 services such as Exchange, SharePoint (essential), • Experience in supporting EntraID/Intune managed solutions(essential), • Experience in supporting printers and PaperCut (essential), • Knowledge and troubleshooting experience of enterprise networks, VLANs, routing, switching and IP addressing. (essential), • Solid understanding of LAN/WAN technologies (essential), • Experience of managing Apple devices in the Enterprise (preferred), • Experience of JAMF MDM (preferred), • Experience of managing educational web content filtering solutions (preferred) Experience and skills • Between 3 to 5 years in a 3rd line/Infrastructure role experience within a technical support desk or MSP. (essential), • Holds a professional qualification (Microsoft Stack, Azure, MCSA, CCNA etc) (preferred), • Strong knowledge of working within an ITIL framework. (preferred), • Strong understanding of IT infrastructure. (essential), • Demonstrated efficient and effective use of problem-solving and task prioritization to solve complex challenges. (essential), • Demonstrated history in supporting technical projects (essential), • Strong customer service skills. (essential), • Strong attention to detail, the ability to follow processes and procedures and take ownership of tasks or issues. (essential), • Excellent communication, organisational and interpersonal skills. (essential), • Ability/willingness to learn, prioritize workload and meet tight deadlines. (essential), • Ability to work on own initiative, tackle tasks proactively, address and resolve problems and able to follow a methodical approach to service issues. (essential), • Contributes to, supports, and works within the team. (essential), • Ability to work well with challenging customers and under pressure. (essential) This role is flexible and can be located anywhere in UK, though South UK is preferable. The post holder will be expected to work up to 6 weekends to deliver critical project migration activity (between Dec 25 and Feb 26) and will be required to be onsite for that time, with overnight stay where required – travel & expenses paid. The post holder will be expected to travel to schools and office locations in the UK when required and potentially stay overnight. Why join Outcomes First Group? About the Group Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including: • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme, • Critical illness cover We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We are an Equal Opportunities Employer. Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

We are representing a leading UK software and business process outsourcing provider in Gateshead who is looking to grow their team. We are seeking a Product Manager working on a hybrid basis who will help shape the company's data services and software products, which are used by some of the leading organisations in the Healthcare and Utilities sectors. As a Product Manager, you will be in a customer facing role and you will play a pivotal role in delivering innovative data-driven solutions that meet and exceed our clients’ needs. You’ll also have the autonomy to shape your approach, influence product strategy, and see tangible results from your work. This is an ideal opportunity for someone who thrives in a collaborative environment where initiative, trust, and creativity are valued. Key responsibilities include: • Act as the main point of contact for clients, providing advice on product capabilities and solutions., • Create product roadmaps, documentation, and release notes., • Manage the entire product lifecycle, from concept through to delivery, • Liaise with third parties to identify opportunities for product enhancement and new offerings., • Gather and interpret client requirements into actionable deliverables for development teams., • Maintain and prioritise product backlogs, approving content for each release cycle., • Develop and execute clear communication plans for product releases., • Provide product training and support to both internal teams and customers. About you: • You’ll be an experienced Product Manager, ideally in a technology or software development environment., • Experience with digital transformation projects would be desirable., • You will a good understanding of the UK energy or healthcare sector., • Familiarity with Microsoft Azure DevOps for documentation and requirement tracking., • You will be able to bring technical understanding, commercial acumen, and people skills., • You’ll be comfortable engaging with stakeholders at all levels,, • Experience preparing tenders or supporting business retention initiatives, • Strong organisational and prioritisation abilities, • Proven ability to manage multiple projects concurrently This is a stable and respected and growing business with a long standing reputation for excellence. You will be surrounded by talented professionals in a highly supportive environment.

SOC Analyst Location: Home based/ Remote – Must be Based in the United Kingdom Salary: Up to £35,000, shift based role with 24/7 coverage Qualifications: Must be eligible for SC Clearance The company An exciting opportunity has arisen at an award-winning Microsoft Partner for a SOC Analyst. The business is a fast-growing, industry-leading managed service and managed service security provider, delivering in to mid and large enterprise clients. This is a fantastic opportunity for a SOC Analyst to continue their development at an established Microsoft Partner. The business has a keen focus on developing their staff by providing support for training and earning certifications. You will also gain exposure to cutting-edge technologies, working across security operations and cyberspace. This is a predominantly remote role; you must however be based in the UK to be considered. This role will also require eligibility to gain SC Clearance due to government-based customers. About The SOC Analyst Role As a SOC Analyst, you will support the SOC Manager, acting as an escalation point and technical SME for stakeholders within multiple key clients. This is a hands-on role, that gives you the opportunity to work in a customer-facing capacity as a first point of contact between the customer and security operations centre. As SOC Analyst you will have the opportunity to develop consultancy skills, whilst offering insight into the best technical solutions to secure and report on their client technology stack. Day-to-day tasks include: • Security monitoring and first response., • Incident handling and management., • Vulnerability testing, threat hunting., • Microsoft technology stack experience. Skills and Experience Required for the SOC Analyst Role: • Minimum 2 years’ experience within a similar support based role, ideally in the managed services space across the Microsoft technology stack, • Experience in Entra ID, Intune, and Azure., • Knowledge of Sentinel, and Microsoft Defender., • Experience working within a SOC environment would be advantageous., • Demonstrable experience in forming collaborative working relationships with customers and other internal stakeholders., • Confidence in effectively communicating technical incidents or security threats to non-technical stakeholders., • Previous experience of working with SIEM and log monitoring tools., • SC-200, SC-900 or equivalent certification would be beneficial but not essential. To be considered for this role, you must be UK based and eligible for SC Clearance. JOB ID: #3107759

About Us At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partner for driving advanced agentic AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business challenges. Award-winning and innovation-driven, we are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role Are you a data enthusiast with a passion for transforming raw information into meaningful insights? We’re looking for a talented Fabric/Data Consultant with expertise in Azure and Power BI to join our dynamic team. This role is perfect for someone who enjoys working with cutting-edge technology, developing robust data architectures, and driving strategic business intelligence initiatives. If you're excited about helping organizations unlock the full potential of their data, we’d love to hear from you. Essential Expertise: • Proven experience in data engineering with exposure to Azure Synapse or Azure Data Factory or Databricks., • Familiarity with Microsoft Fabric or a strong willingness to learn and adapt to its ecosystem., • Proficiency in Python programming with a focus on data manipulation and engineering., • A genuine interest in data science and a drive to expand your skillset into predictive analytics, machine learning, or statistical modeling., • Strong analytical and problem-solving skills with a passion for optimising workflows., • Excellent communication and teamwork abilities to thrive in a dynamic consultancy environment., • Data modelling experience and understanding of the Kimball methodology Desirable Expertise: • DP-600 – Fabric Analytics Engineer Associate, • PL-300 – Power BI Data Analyst Associate, • DP-700 - Fabric Data Engineer Associate Responsibilities: On a daily basis your varied role will include, but will not be limited to: • Design, build, and optimize high-performance data pipelines and ETL workflows using tools like Azure Synapse, Azure Databricks or Microsoft Fabric., • Implement scalable solutions to ingest, store, and transform vast datasets, ensuring data availability and quality across the organization., • Write clean, efficient, and reusable Python code tailored to data engineering tasks., • Collaborate with data scientists and stakeholders to support machine learning initiatives and advanced data modeling., • Drive innovation by researching and integrating the latest cloud-based technologies and frameworks., • Opportunities to learn, cross skill in AI and contribute to a culture of learning, excellence, and collaboration. Teammates’ benefits: • Bonus Schemes, • Life Assurance, • Private medical cover, • Group income protection, • Great Company Pension, • Enhanced Sick Pay, • Enhanced Family Leave Pay, • Volunteering Leave, • Teammate recognition scheme, • Loyalty award scheme, • 24/7 access to EAP including Wisdom AI app, • Access to Bright Exchange Online marketplace, • Remote working with the option to work from our Central London Office Behaviour in line with the company values. Passion: Exhibit enthusiasm and commitment to achieving excellence in your work: Performance: Deliver solutions that meet or exceed client expectations, focusing on measurable outcomes. Partnership: Foster collaboration with team members, clients, and stakeholders to build strong and enduring relationships. Successful applicants must have the right to work in the UK and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity and inclusion. We welcome applications from all suitably qualified candidates. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Presales Data Solutions Architect - Azure Home-based in the UK (no sponsorship can be offered) Must be eligible for SC Clearance Microsoft Fabric, Azure Synapse, and Azure AI Foundry This role is for a Presales Data Solutions Architect to be a key part in a growing data practice. Someone who is focused on data and analytics, with expertise in Microsoft Azure data services. With technical depth and commercial insight to design modern data solutions that bring real business value. This is a hands-on pre-sales position where you’ll translate complex business problems into innovative cloud-based data architectures. You’ll work closely with clients, internal teams, and technology partners to create proof-of-concepts, solution designs, and persuasive proposals that demonstrate both technical excellence and business impact. What you will be doing: • Act as a data and analytics evangelist, inspiring both clients and colleagues with your knowledge and enthusiasm for modern data platforms., • Collaborate with sales and delivery teams to qualify opportunities and shape tailored solutions., • Designing and presenting end-to-end Microsoft data architectures like Azure Synapse Analytics, Fabric and Power BI, • Develop and deliver technical presentations, demos, and workshops that clearly articulate the value of proposed architectures., • Lead the creation of technical and commercial content for proposals and bids., • Translate customer requirements into scalable, secure, and cost-effective data solutions using the Microsoft data ecosystem., • Advise clients on data platform design, governance, performance, and cloud adoption strategies., • Contribute to go-to-market plans and internal frameworks that strengthen our data offering., • Stay ahead of emerging technologies and market trends, bringing fresh ideas and insight to the team., • Build strong relationships with customers and internal stakeholders, acting as a trusted technical advisor throughout the sales cycle., • Represent the data practice at industry events, conferences, and webinars to showcase our expertise. Key Experience • Strong experience in a pre-sales or solution architecture role focused on data and analytics., • Expertise in Microsoft Azure data services, including Fabric, Synapse Analytics, Power BI, Databricks, and Azure AI, • Skilled in data architecture patterns, data lakes, and lakehouse design., • Demonstrable experience creating value-driven proposals and technical demos for enterprise customers., • Excellent communication and storytelling skills—able to translate complex technical ideas into clear business value., • Commercial awareness and experience building solutions ranging from mid-size to enterprise-scale., • Understanding of ETL/ELT best practices, data governance (e.g. Purview), and data security standards., • Knowledge of frameworks such as the Microsoft Cloud Adoption Framework or the Well-Architected Framework., • 8+ years in technology consulting, ideally across sectors such as public services, financial services, or non-profits and practical experience with data engineering or integration tools.

Senior Azure Platform Engineer Fully Remote £57,500 + 10% on call allowance The Senior Engineer role is a hands-on technical position where you’ll act as a subject matter expert across Azure providing advanced technical support, service improvement, and project delivery. You’ll work closely with the Team Lead, other engineers, and the wider Cloud Services Group to ensure consistent service delivery and technical excellence. You’ll take ownership of complex incidents and requests, drive root cause analysis, and help improve the quality and reliability of managed services. The role supports the Team Lead by taking ownership of escalations, service improvement initiatives, and technical delivery tasks. As a senior member of the team, you’ll be expected to work autonomously, coach and support other engineers, and help shape technical standards within the team. Key Responsibilities • Act as an escalation point for complex technical issues across customer environments., • Take ownership of high-priority incidents and ensure timely resolution through effective coordination and technical troubleshooting., • Deliver and contribute to service improvement initiatives, including automation, monitoring, and performance optimisation., • Work alongside the Team Lead and other senior engineers to support project delivery, service transitions, and escalations., • Coach and support engineers to develop their technical capability and troubleshooting approach., • Participate in the paid on-call rota, providing out-of-hours escalation support., • Maintain and enhance certifications across core Microsoft technologies, staying current with new features and best practices. Core Skills & Experience • Strong hands-on experience supporting Microsoft Azure environments., • Proven ability to work autonomously, taking ownership of technical problems through to resolution., • Excellent troubleshooting and diagnostic skills across cloud environments., • Strong communication and documentation skills, able to articulate technical detail clearly to both technical and non-technical audiences., • Experience coaching peers and contributing to a collaborative, high-performance culture., • Understanding of operational governance, SLAs, and the commercial impact of technical decisions., • Proven track record of delivery service improvement or automation initiatives., • Experience working within formal change and incident management frameworks (e.g., ITIL). Technical Skills • Expert knowledge of Microsoft Azure (IaaS, PaaS, governance, networking, and identity)., • AZ-104 and AZ-305 desirable., • Skilled in scripting and automation (PowerShell required; Bicep/Terraform desirable)., • Experience with Azure monitoring and observability (Azure Monitor, Log Analytics, Datadog)., • Familiar with backup, disaster recovery, and business continuity tooling (Azure Backup, RSV, ASR)., • Strong working knowledge of networking concepts (VNets, VPNs, ExpressRoute, NSGs, Firewalls, WAFs, route tables)., • Experience with Azure networking at scale (VWAN, Private DNS Resolver, Private Link, and network troubleshooting using Network Watcher)., • Experience with Azure RBAC, PIM, and least-privilege access design., • Experience with Azure Storage and File Services, including Azure NetApp Files, snapshots, and backups., • Understanding of Infrastructure as Code principles and deployment automation (ARM, Bicep, Terraform)., • Experience with Azure cost management and governance (budgets, policies, tagging standards)., • Experience with virtualisation platforms such as Hyper-V, VMware, or vCloud. Bonus skills • Experience with Azure API Management, including policy configuration and integration with Front Door and/or Application Gateway., • Experience with Azure Front Door, Application Gateway, and Traffic Manager., • Experience with automation frameworks such as Ansible or DSC., • Experience with Azure DevOps pipelines., • Linux administration., • Supporting bespoke applications and customer-specific services., • Experience with Kubernetes or container-based deployments., • Basic SQL Server or Azure SQL administration. Additional Requirements Successful candidates will be required to undergo NPPV3 and SC background checks as part of the role. These are completed after starting employment. Candidates may be required to support customer change windows or planned maintenance activities outside of core hours.

About us Here at SmartImpact, we are a UK Microsoft Gold partner, we have been providing innovative digital solutions to the non-profit sector since 2007. We partner with organisations of all sizes, individual and corporate membership bodies, charities & fundraisers, societies, colleges and regulatory bodies. We're a small business, but a growing business, with a workforce of just shy of 75 people. About the role This is a rapidly growing and in demand area, so you will have plenty of opportunity to add your personality, skill set and professional experience to our projects. Most of your time will be spent either delivering the solution for a key project or involved in a small portfolio of in-flight projects that are at different delivery stages. This could be in discovery (requirements gathering), in ‘build’, providing training or UAT support, or in post go live ‘warranty’ as we transfer over to our internal support team. We are looking for people who can use their consultancy expertise within the context of the ‘Microsoft stack’ (specifically Dynamics CE) and take the lead on projects from a requirement gathering, requirements definition, solution design/architecture and deployment perspective as well as managing commercial and client expectations/constraints in partnership with an assigned project manager. Your responsibilities • Design and develop appropriate, secure and scalable solutions based on Microsoft and smartimpact defined best practices., • Create, manage and own the product backlog (requirements) via Azure Dev Ops (ADO) from smartimpact perspective., • Create high quality solution design documentation (high level design documents and or functional specifications)., • Lead workshops / playback meetings to clearly explain our recommended technical solution to clients., • Complete customisation / development of product solutions; utilising a low code/no code approach where appropriate., • Take the lead and at times ‘sole role’ for customisation/configuration., • Work with Developer resource and take a hybrid approach, if possible, for any custom development involving plugin / third party products., • Provide a level of Quality Assurance on every assigned project, including system / unit testing., • Contribute to project risk/issue mitigation with the project team., • Support clients through deployment to go live, and complete handover documents as required. Requirements • Experience configuring Microsoft Dynamics CE and have exposure to previous versions / upgrades process., • Exposure to PowerApps, Flows, Canvas Apps, Power BI and Azure., • Knowledge of Microsoft Azure / Dev Ops in the context of project delivery., • The ability to communicate with, influence and manage client expectations., • Experience of requirements gathering and business process mapping., • An ability to create and maintain high quality functional specification documents., • Have a proven track record of successful implementation of technological solutions. What we offer • Continuous learning: You will develop the mindset and skills to navigate whatever comes next., • Support and leadership via our SMT team., • Exposure to great clients, bespoke products and latest technology., • An open and collaborative friendly working environment with knowledge sharing aa the centre., • Remote working with ad hoc office visits for team meetings and socials., • Diverse and inclusive culture: You will be respected for who you are and empowered to use your voice to help others and our clients.