Relationship Support Officer
25 days ago
Leicester
Relationship Support Officer - Islamic Banking\n\n📍 Leicester (Fully Office Based - 5 Days)\n 💰 £30,000 - £35,000 per annum\n 🕒 Permanent | Full-Time\n\nWe are currently recruiting for a Relationship Support Officer to join a growing Islamic Banking & Intermediary team at a well-established international bank, based in Leicester.\n\nThis is an excellent opportunity for someone looking to build a career in Islamic Banking, relationship management, and credit support, working closely with experienced Relationship Managers in a client-focused environment.\n\nThe Role\n\nAs a Relationship Support Officer, you will support the Relationship Manager in the day-to-day management of a client portfolio. You will gain exposure to credit proposals, client servicing, and account monitoring, while developing a strong understanding of Islamic Banking products and client requirements.\n\nThis role is ideal for someone with banking experience or strong interest in financial services, looking to develop within a structured and supportive team.\n\nKey Responsibilities\n\nAssist in the preparation and processing of credit proposals, including financial analysis (balance sheets, income statements, cash flow)\nSupport the servicing of existing clients and assist with identifying new business opportunities\nMaintain and monitor client accounts, including payments, documentation, and facility performance\nTrack and follow up on due dates, renewals, and outstanding documentation\nRespond promptly to client queries and provide high-quality customer service\nAttend client meetings where required and prepare call reports\nLiaise with internal teams including Operations, Credit, and Compliance to ensure smooth service delivery\nSupport ongoing account reviews and portfolio monitoring\nMaintain accurate records, including insurance policies, stock reports, and account documentation\n\nRequirements\n\nDegree qualified (preferred but not essential)\nUp to 3 years' experience within banking or financial services (desirable)\nStrong interest in Islamic Banking and financial products\nGood understanding of financial analysis and reporting\nStrong communication and interpersonal skills\nAbility to manage multiple tasks and meet deadlines\nProficient in Microsoft Office (Word, Excel)\nTeam player with a proactive and flexible approach\n\nAbout You\n\nDetail-oriented with strong analytical skills\nConfident communicating with clients and stakeholders\nOrganised and able to work in a fast-paced environment\nEager to learn and develop within Islamic Banking\n\nWhat's on Offer\n\nCompetitive salary of £30,000 - £35,000\nExposure to Islamic Banking and client relationship management\nOpportunity to develop within a reputable banking environment\nSupportive and collaborative team cultureIf you are looking to start or develop your career in Islamic Banking and relationship support, this is a fantastic opportunity to gain hands-on experience and grow within a specialist area of banking