Monitoring officer jobs in London

We are seeking a confident Maintenance Handyperson to become part of our Team at Citadines Islington, London. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. As our Maintenance Handyperson, you will: Implement all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Respond to job log system registered works and complete all jobs assigned within the targeted timescale Monitor engineering stock levels and log shift activities on a regular basis and communicate appropriately when needed Report any hazards or defects to senior management Process handover in line with Company guidelines Here at Citadines, we promote an Enterprising and Winning Mindset. Previous experience in a similar role is desirable; however we are looking for candidates who have the right attitude to learn, good problem solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Maintenance Handyperson. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Citadines offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations in London. If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you. Required skills: Organisation, Communication, Time Management, Fluent in English, Microsoft Office, Multitasking, Technical skills, Attention to Detail, Customer Focus, Team Work, Problem Solving £23795.00 per annum The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.

We are seeking a dynamic and results-driven Sales and Marketing Associate to join our team. The successful candidate will play a crucial role in driving the growth of our client base and enhancing our brand presence in the market. This role requires a combination of strategic thinking, creativity, and excellent communication skills to effectively promote our services and expand our reach. Key Responsibilities: Sales Development: Identify and cultivate relationships with potential clients, including institutional investors, high-net-worth individuals, and family offices. Conduct market research to identify new business opportunities and develop targeted sales strategies. Prepare and deliver compelling presentations and proposals to prospective clients. Manage the sales pipeline, track progress, and report on key metrics to senior management. Collaborate with the investment team to understand and effectively communicate our investment strategies and performance. Marketing Strategy: Develop and implement comprehensive marketing plans to enhance brand awareness and drive lead generation. Create and manage marketing campaigns across various channels, including digital, print, and events. Coordinate the production of marketing materials, such as brochures, newsletters, and whitepapers. Maintain and update the company website, ensuring content is current and engaging. Utilize social media platforms to engage with the target audience and promote our services. Client Relationship Management: Build and maintain strong relationships with existing clients, providing regular updates and addressing any inquiries or concerns. Organize and participate in client meetings, events, and conferences to strengthen client relationships and promote our brand. Gather client feedback and insights to inform the development of new products and services. Market Analysis and Reporting: Monitor industry trends, competitor activities, and market developments to identify opportunities and threats. Provide regular reports and analysis on sales and marketing performance, including ROI and KPIs. Collaborate with the investment team to ensure marketing efforts are aligned with investment strategies and market positioning. Qualifications: Bachelor’s degree in Marketing, Finance, Business Administration, or a related field. Proven experience in sales and marketing, preferably within the financial services or investment industry. Strong understanding of hedge funds, investment strategies, and financial markets. Excellent verbal and written communication skills. Proficiency in using CRM software and marketing automation tools. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Strong analytical and problem-solving skills. High level of professionalism and attention to detail. What We Offer: Competitive salary and performance-based bonuses. Comprehensive benefits package, including health insurance, retirement plans, and paid time off. Opportunities for professional development and career advancement. A collaborative and supportive work environment.

Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management - Oversee and manage daily office operations to ensure efficiency and productivity. - Develop and implement office policies and procedures. - Maintain office supplies inventory and place orders as needed. - Coordinate and schedule meetings, appointments, and travel arrangements for staff. - Manage office budget, track expenses, and prepare financial reports. - Recruitment Support - Assist with the coordination and administration of recruitment processes. - Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases. - Ensure compliance with recruitment regulations and company policies. Staff Management - Supervise and support administrative staff, including hiring, training, and performance evaluations. - Delegate tasks and responsibilities to ensure effective workflow. - Foster a positive and collaborative office environment. Communication and Coordination - Serve as the main point of contact for office-related inquiries and communication. - Liaise with other departments to ensure smooth operations and effective communication. - Coordinate with external vendors and service providers. Office Maintenance - Ensure the office is clean, organized, and well-maintained. - Oversee maintenance and repair of office equipment and facilities. - Implement and monitor health and safety protocols. **Support to Management** - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications - Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting. - Excellent organizational and time management skills. - Strong leadership and team management abilities. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Knowledge of office management procedures and best practices. - Strong verbal and written communication skills. - Ability to multitask and prioritize tasks effectively. - Attention to detail and problem-solving skills. - Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits - Competitive salary and benefits package. - Opportunity for professional growth and development. - Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..

The Role Uncommon is a group of flexible workspaces across London and we are looking for a F&B assistant/barista for our on-site café at our Holborn location Monday - Friday. Our Barista’s are the heart and soul of the communal area at each of our sites. They are responsible for creating a superb day-to-day experience for all members and guests through professional, friendly, and attentive customer service. The Uncommon Holborn Café serves specialty coffee roasted by Assembly, a simple but quality breakfast and lunch menu, and a range of soft drinks and snacks from exciting small businesses. Responsibilities Prepare and serve the café’s food and beverage offering to the standards set out by F&B management. Engage with guests in a friendly, informed, professional manner, suggesting menu items and products based on their needs. Confidently answer any queries from guests regarding the offering, including any allergens information and how items are prepared. Assist with set-up and execution of monthly weekly members’ breakfast and evening drinks events. Assist the front-of-house team with the set-up and execution of catering for meeting rooms. Ensure kitchenettes within the office spaces are stocked according to the standards set by F&B management. Monitoring stock of fresh food, long life products, and consumables. Follow health & safety and food hygiene standards at all times, recording due diligence and deliveries as required. Follow opening and closing checklists and procedures. Maintain café machinery by following usage and cleaning instructions. Requirements Some specialty coffee experience required, full beginner and intermediate training can be provided at the Assembly Coffee roastery. Some food prep experience and knowledge of best practice. A will to learn and take ownership of the Uncommon café experience. Our Impact Understand the Uncommon mission to become a sustainable business and what this means in the context of managing a café. Support the execution of the Reduction Plan and minimise carbon footprint. Procurement of all supplies in line with the ESG procurement policy. Reduce or eliminate plastic by seeking eco-friendly products. Have an individual responsibility for ensuring fairness and adherence to our DE&I policy. This can be achieved by respecting the right to work in an environment free from prejudice and discrimination, exhibiting the correct behaviours and challenging colleagues through appropriate channels who fall short of these expectations. Promote a positive work environment where individuals feel able to be themselves. Remain committed to supporting colleagues and members, understanding that some disabilities are not visible. Participate in and promote job specific trainings, actively engage and maximise on any opportunity offered. Equal Opportunities We are proud of our inclusive working environment and encourage suitably qualified candidates from all backgrounds to apply for our vacancies. We are committed to creating a space where all members of our team feel safe to be themselves and are valued for their individual contribution.

We are seeking a dynamic and results-oriented General Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and a commitment to delivering outstanding guest experiences. Key Responsibilities: Manage all aspects of restaurant operations, including front-of-house and back-of-house activities. Lead, mentor, and develop staff to provide exceptional service and uphold our restaurant's standards. Oversee inventory management, ordering, and scheduling to ensure efficiency and profitability. Implement and maintain high standards Handle customer inquiries, feedback, and complaints promptly and professionally. Develop and execute marketing and promotional strategies to attract and retain customers. Ensure compliance with health, safety, and sanitation regulations. Monitor financial performance, including budgeting, cost control, and revenue generation. Foster a positive work environment and team culture. Qualifications: Proven experience as a Restaurant Manager or in a similar role within the hospitality industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Solid understanding of restaurant operations and financial management. Ability to work in a fast-paced environment and handle stressful situations with grace. Strong problem-solving skills and attention to detail. Flexibility to work evenings, weekends, and holidays as required. Proficiency in restaurant management software and Microsoft Office. What We Offer: Competitive salary and performance-based bonuses. Opportunities for professional growth and development. A dynamic and supportive work environment. The chance to be part of a dedicated team and contribute to our restaurant's success.

JOB POST OFFICE MANAGER An Office Manager, is in charge of running an office or department of a company. Their duties include managing the office budget, dealing with staff issues and establishing and maintaining policies and procedures. A job description for this position should highlight the role of the office manager as the person who keeps an office running smoothly while also enabling fellow employees to succeed in their roles. Office Manager duties and responsibilities • Managing employee schedules and potential conflicts • Taking inventory of office supplies and order more if needed • Helping establish and maintain office procedures • Assisting senior management team when needed • Dealing with staff recruitment • Attending seminars and training • Creating maintenance schedules and delegating tasks to team members • Conducting site inspections and identifying areas requiring extra maintenance work • Supervising maintenance workers and ensuring they follow safe work practices • Scheduling contractors for major repairs as required • Discussing maintenance concerns with the employer and communicating these to Maintenance Workers • Staying on-call and responding to emergency maintenance needs • Developing maintenance budgets, hiring maintenance crew and negotiating vendor contracts • Controlling and monitoring inventory • Coordinating work performed by outside vendors Qualifications for office manager •⁠ ⁠Excellent analytical skills and proficient use of MS Excel - large spreadsheets, pivot tables, macros, reporting •⁠ ⁠Microsoft Suite (Excel ) •⁠ ⁠Update information in database and generate reports •⁠ ⁠Route applications to appropriate department •⁠ ⁠Prepare and mail documents to qualified applicants and follow up to receive receipts assist

About Us: Join our vibrant and bustling fish and chips restaurant, renowned for delivering classic dishes with a modern twist. We pride ourselves on offering exceptional customer service and high-quality food in a welcoming environment. We are seeking a dedicated and experienced Duty Manager to oversee daily operations and ensure our guests have an unforgettable dining experience. Key Responsibilities: 1. Staff Management: - Schedule and supervise shifts for kitchen, waiting, and cleaning staff.   - Conduct training and development programs for new and existing employees.   - Address and resolve staff issues and conflicts, maintaining a positive work environment. 2. Customer Service: - Ensure the highest standards of customer service are consistently delivered.   - Greet and seat guests, manage reservations, and handle customer inquiries and complaints.   - Maintain a clean, organized, and well-presented dining area. 3. Operations Management: - Oversee daily operations, ensuring efficiency and adherence to standards.   - Monitor food quality and presentation, ensuring it meets our high standards.   - Manage inventory levels, order supplies, and conduct regular stock checks.   - Ensure compliance with health, safety, and hygiene regulations. 4. Financial Management: - Perform daily cash-ups and manage cash flow.   - Assist in preparing and managing budgets.   - Track sales and expenses, providing regular financial reports to the General Manager.   - Implement cost-control measures to maximize profitability. 5. Marketing and Promotion: - Assist in developing and implementing promotional strategies.   - Manage the restaurant’s social media presence and engage with customers online.   - Coordinate special events and community engagement activities. 6. Compliance and Administration: - Ensure compliance with all licensing, health, and employment regulations.   - Maintain accurate records, including staff files and financial documentation.   - Handle administrative tasks such as payroll and staff scheduling. Qualifications and Experience: - Experience: Minimum of 3-5 years in the restaurant industry, with previous supervisory or management experience. - Customer Service: Proven track record in delivering exceptional customer service. - Skills: Strong leadership, organizational, and multitasking abilities. Excellent communication and problem-solving skills. - Technical: Proficiency with point-of-sale (POS) systems, inventory management software, and basic office software (e.g., MS Office). - Education: Degree or diploma in hospitality management, business administration, or a related field is a plus. - Certifications: Food Safety and First Aid certifications are advantageous. Benefits: - Competitive salary - Opportunity for career growth and development - Friendly and supportive work environment - Employee discounts on meals Join us and be part of a team dedicated to providing the best fish and chips experience in town

Job Title: Contract Manager - Construction and Building Location: London Job Type: Full-time Reports To: Project Manager Company Overview: The Storage Club is a leading construction and building company committed to delivering high-quality projects on time and within budget. Our focus on excellence, innovation, and client satisfaction sets us apart in the industry. Job Summary: We are seeking an experienced and detail-oriented Contract Manager to oversee all contractual aspects of our construction projects. The Contract Manager will be responsible for managing contracts from negotiation through to execution, ensuring compliance, and maintaining strong relationships with clients, subcontractors, and suppliers. Key Responsibilities: - Contract Negotiation and Management: - Negotiate terms and conditions of contracts with clients, subcontractors, and suppliers. - Draft, review, and finalize contract documents. - Ensure all contracts comply with legal requirements and company policies. - Project Coordination: - Coordinate with project managers and other team members to ensure contractual obligations are met. - Monitor project progress and identify any potential contractual issues. - Implement and manage contract management systems and procedures. - Risk Management: - Identify and mitigate contractual risks. - Address and resolve any disputes or claims that arise. - Ensure timely and accurate documentation of all contractual changes and issues. - Compliance and Reporting: - Ensure compliance with all relevant regulations and standards. - Prepare regular reports on contract status and performance. - Maintain accurate records and documentation for all contracts. Qualifications: - Bachelor’s degree in Construction Management, Engineering, Business Administration, or related field. - Minimum of 5 years’ experience in contract management within the construction industry. - Strong knowledge of construction contracts, laws, and regulations. - Excellent negotiation, communication, and interpersonal skills. - Ability to manage multiple projects and priorities simultaneously. - Proficient in contract management software and Microsoft Office Suite. - Strong analytical and problem-solving skills. - Detail-oriented with a high level of accuracy. Preferred Qualifications: - Professional certification in contract management (e.g., CPCM, CCCM). - Experience with large-scale construction projects. - Familiarity with project management software (e.g., MS Project, Primavera). What We Offer: - Competitive salary and benefits package. - Opportunities for professional development and career advancement. - A collaborative and supportive work environment. - The chance to work on high-profile and challenging projects. The Storage Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Head of Production / £45000 + £2.5k bonus / 7:00 am - 4:00 pm TERM: FULL-TIME W/H: 45 HOLIDAYS: 2 DAYS OFF: 2 Padella, a renowned Italian restaurant with locations in Borough Market and Shoreditch, is currently in search of a highly skilled and experienced Head of Production Chef to join their team. Responsible for: To oversee and contribute to the production of our handmade pasta, sauces, batch menu items and prep. To be involved in the development of the product and to contribute to finding new, exciting and efficient practices which can be used in this space without compromising the integrity of the business and to develop our offering in line with the needs and aspirations of Padella. - Assume full responsibility for the Padella Production operations in line with the employee Handbook. - To assist Padella in maintaining their statuses among London's great independent restaurants, with the highest standards of production, artisan and ethically sourced produce, always being aware of current trends and restaurant’s needs alongside Tim Siadatan.Contribute to the Monday office duties; Payroll / Financial and Performance analysis including COS / Health & Safety / HR and report weekly in a format set out by the company Directors & Ops. - Complete and submit a weekly/monthly Managers Audit / Detailed H&S audit every Monday for the Group Head Chef, GM and HQ. - Monitor internal feedback from the kitchens and from the customers. Asses any areas of consideration and present at the weekly managers meeting. - Approve the weekly Production Kitchen rota within budgets or with reasoning. Fully understand how to monitor, approve and allocate holidays. - Monitor and report on weekly variable costs.

Logistics Assistant Kensington £30,000 Based at their Kensington head office, you will be responsible for the logistics side of the business, in summary liaising with current and new clients, organising bookings, orders, transportation and arrangements to ensure the smooth delivery of business operations. Logistics Assistant Responsibilities: Assist in the preparation and processing of shipping documents, invoices, and other logistics-related paperwork. Communicate with vendors, carriers, and other stakeholders to coordinate shipments and resolve any logistics issues. Maintain accurate records of shipments, inventory, and other logistics data. Monitor and track shipments to ensure timely delivery and resolve any delivery discrepancies or delays. Assist in the implementation of logistics policies, procedures, and best practices to improve efficiency and reduce costs. Perform other administrative tasks and duties as assigned by the logistics manager. Logistics Assistant Requirements: Must have +2 years working experience within logistics, dealing with shipping procedures and supply chain management principles. Preferably educated to degree level with excellent IT and communication skills Able to work independently with minimal supervision and as part of a team in a fast-paced environment. Attention to detail and accuracy in data entry and record-keeping. Cover the above? Then apply now! This is a fantastic company to work for, with the opportunity to management level as the company continues to grow! Please note, due to the number of applications receive, we can will only contact shortlisted candidates. We are not taking telephone or email enquiries, apply here only please. Key words: Logistics Assistant : Logistics Manager : Logistics Coordinator : Logistics Assistant :

This position presents a rewarding challenge for individuals equipped with a diverse skill set, including exceptional communication and interpersonal abilities, prompt problem-solving acumen, and a relentless attention to detail. If you are driven by efficiency, thrive in a fast-paced environment and can manage intricate scheduling logistics while fostering positive relationships, this opportunity is tailor-made for you. Job Responsibilities ● Coordinate repair appointments, allocating appropriate time slots based on technician availability, and customer requirements. ● Develop and maintain repair schedules, ensuring efficient utilization of technicians and meeting customer expectations. ● Continuously monitor and update schedules to accommodate urgent repairs or changes in priorities. ● Assign bookings to technicians based on their skills, expertise, and workload capacity. ● Optimize technician schedules to maximize productivity and minimize idle time. ● Ensure appropriate distribution of workloads among technicians, considering their skill levels and workload balance. ● Work with the parts advisor to monitor and manage inventory of parts and accessories required for repairs. ● Coordinate with the procurement team to replenish stock as needed, minimizing delays in repair due to parts unavailability. ● Communicate with customers to schedule repair appointments, provide updates on repair progress, and address any inquiries or concerns. ● Ensure clear and timely communication regarding repair timelines, cost estimates, and any additional services required. ● Provide exceptional customer service, ensuring a positive experience throughout the repair process. ● Continuously assess repair processes and workflows, identifying opportunities for improvement and efficiency gains. ● Collaborate with the management team to implement changes and streamline repair operations. ● Analyze data and metrics to measure performance and identify areas for optimization. ● Collect and analyze data related to repair operations, such as repair times, technician productivity, and customer satisfaction. ● Generate reports and insights to identify trends, measure key performance indicators, and provide recommendations for improvement. ● Maintain accurate records of repair activities, including repair tickets, customer information, and inventory usage. Qualifications and Skills: ● Proven experience in scheduling, planning, or operations management, preferably in a mobile repair or similar technical environment. ● Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. ● Excellent communication and interpersonal skills, with the ability to interact effectively with technicians, customers, and other stakeholders. ● Proficiency in using scheduling software, inventory management systems, and MS Office applications. ● Analytical mindset with the ability to analyze data, generate reports, and make data-driven recommendations. ● Attention to detail and accuracy in maintaining records and documentation. ● Flexibility to adapt to changing priorities and work in a fast-paced, dynamic environment.

Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Business Support Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. ** The prospective applicant needs to demonstrate the following:** · Mainly responsible in making business run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities. · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Ensuring that health and safety policies are up to date · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. ** Skills, experience, and qualification required for the role.** · Proven experience as a Business Support Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. ** Experience in the similar role for 3 years is desirable.** If you are a skilled Business Support Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.

Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! Ready to discover more? Get in touch with us. We would love to hear from you. One more thing… By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. As part of our team you can have: - Salary - £ 13.69 / hour - Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) - Talent gym access - Stylish and functional uniform provided - Delicious complimentary meals on duty prepared by our creative chefs - Discounted hotel rates all over the world in Accor Hotels - Grow your skills and learn more through our Apprenticeship - Continuously learn and develop yourself with our Accor Academy - Support your wellbeing in your professional and personal lives - Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries - Participate actively in initiatives to build a more inclusive and sustainable world - And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C) - If you feel you are the right candidate for the role as our Night Auditor, please click ‘apply’ now! We’d love to hear from you! As our next Night Receptionist, you… - Are the ‘face of IBIS Shoreditch’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. - Be responsible for the reception desk and processing of night audit and nightly reports - Assist security with monitoring building security - Aid in the operations for the day team to ensure exceptional service is provided around the clock - Work the unique night shifts at our hotel from 11pm to 7am You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. What we are looking for: - A self-starter with the ability to work unsupervised - Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions - A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on - Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong Information on the processing of personal data – When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.

Independent group of Hotel and Restaurants in central London is looking for a : Duty Manager Manager / CEO Personal Assistant The Duty manager role requires someone overseeing daily operations, ensuring employee productivity, and monitoring the efficiency of all processes of the Hotel and employees. The Role We are looking for a friendly and smart person to welcome all arriving and departing guests at the main Hotel entrance. You will often be the first and last person a guest sees - making you an important part of their memory at this prestigious hotel. As a Hall Porter, you will welcome all arriving and departing guests at the main Hotel entrance. You will often be seen as the point of contact for all enquiries for arriving and resident guests. You have to smile and have a warm and welcoming personality. You must also be extremely well presented and have a friendly, confident, yet relaxed manner when dealing with the public. From when guests enter the hotel to when they leave, you will be an important part of the guest experience. Your actions will determine the guests' satisfaction levels and the extent to which they get the most out of their stay. Your main duties include. • five days per week covering a variety of shifts between the hours of 7 am and 10 pm - never more than 8 hours shift • Welcoming guests on arrival to the hotel • Assist arriving and departing guests with their luggage. • Showing arriving guests around the hotel before showing them to their rooms • Answering guest queries • Managing the bookings platforms (Expedia, Booking) • Answering booking requests through our email and WhatsApp Number • Managing Housekeeping and checking the rooms after cleaning • Making arrangements following guest requests: taxis, train times, car rentals, theatre tickets • Handle inventory and orders for Hotel amenities and minibar • Assisting CEO as a PA - The hotel has just five rooms - there are some quiet days when you can work on the laptop at the reception Requirement for the role: • A presence as a host at the main entrance • Excellent standard of personal appearance • Excellent verbal communication - smiling, warm, relaxed and friendly • Genuine desire to serve our guests, whether here for business, pleasure, or a special occasion. • Ability to work shifts and weekend days outlined. • Experience in a similar position • Proficient in Microsoft Office • Good English spoken and written • Problem-solving ability The salary starts from £ 30,000 per annum plus other company benefits, restaurant discounts, and an end-of-financial-year service charge bonus. Extra hours are paid at 14£ gross per hour. No more than five days per week, 28 days of paid holidays. Please send an up-to-date copy of your Curriculum Vitae with a recent Photo. Due to the high number of applications, we are only able to contact candidates who closely match the level of skills and experience required by our clients. However, please contact us for more information or opportunities or forward your CV for consideration. Candidates must be eligible to live and work in the UK