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Job Title: Accounts Administrative Controller (FTC, Maternity Cover - 13 Months) Reporting to: Finance Director Working Hours: 10am-6pm, Monday-Friday Salary: Up to £34,000 Location: Hybrid (after training period) Duration: 13 months - (starting end of March/beginning of April) About White Cube White Cube was established by Jay Jopling in 1993 as a project room for contemporary art. Over the years, it has grown into one of the most influential commercial galleries in the world, representing internationally renowned artists such as Georg Baselitz, Tracey Emin, Antony Gormley, Mona Hatoum, Anselm Kiefer, Liu Wei, Park Seo Bo, Doris Salcedo, and Jeff Wall. White Cube’s exhibition programme spans locations in London, Hong Kong, Paris, New York, Seoul, and online. Since its inception, the gallery has exhibited the work of many of the world’s most highly acclaimed contemporary artists, cementing its reputation as a leader in the art world. The Role: We are seeking a highly motivated and detail-oriented Accounts Payable Assistant to join our Finance team on a fixed-term basis for 13 months, covering maternity leave. This is a pivotal role responsible for overseeing and managing the day-to-day accounts payable functions, ensuring timely and accurate processing of invoices, expenses, and payments, while maintaining excellent relationships with suppliers. The successful candidate will bring expertise in supervising high-volume transactions, exhibit exceptional attention to detail, and demonstrate a proactive approach to problem-solving. They will play a key role in upholding the integrity of our financial systems and ensuring compliance with internal policies and external regulations. Additionally, the successful candidate will manage and provide guidance to both Accounts Payable Assistants, ensuring effective delegation and workflow management. Key Responsibilities: • Oversee and supervise the accounts payable processes, ensuring the accurate and timely processing of supplier invoices, employee expenses, and payments. • Supervise the use of financial systems, including Concur, Compleat, and Sage, to ensure efficient workflow and compliance with company policies. • Approve and process supplier invoices and employee expenses under set thresholds, ensuring correct coding and adherence to company guidelines. • Perform weekly bank reconciliations across multiple entities and currencies, ensuring that payments and receipts are accurately posted. • Manage VAT reconciliation for paid invoices and support international VAT reporting requirements. • Update currency exchange rates and maintain accurate financial records for audits and compliance purposes. • Monitor the finance inbox, ensuring all queries are addressed or delegated in a timely manner. • Collaborate with the wider Finance team to provide support and training on processes, and drive continuous improvements in accounts payable procedures. Desirable Skills and Experience: • Previous experience in supervising payable function is essential, with a proven ability to manage high-volume transactions efficiently. • Proficiency in financial systems such as Concur, Compleat, and Sage. • Strong attention to detail and a high level of accuracy in financial processes. • Excellent organisational skills, with the ability to prioritise workload and meet tight deadlines. • Strong communication and interpersonal skills, enabling effective collaboration with internal teams and external suppliers. • Advanced proficiency in Microsoft Office, particularly Excel. • Experience in handling international VAT and multi-currency accounts is highly advantageous. • A proactive, problem-solving mindset and the ability to work both independently and as part of a team. • A commitment to maintaining the highest standards of professionalism and discretion. Please note we are unable to provide sponsorships for visas for this role.

Job Title: IT Service Desk Analyst (1st Line) Role: Permanent Start Date: ASAP Salary: 20k – 23k (depending on experience) per annum Location: Farringdon, London (with travel to clients sites) Job Purpose Provide onsite and remote support to our client systems and users, which includes routine site visits, computer systems and software installations (projects), and computer network and connectivity maintenance. Responsibilities & Duties - Provide 1st line IT support using the service desk and monitoring systems. - Offer troubleshooting, support, and fixes for client IT equipment or network failures. - Provide phone, email or in-person support (onsite and remote) - Client routine site visits to perform IT checks and proactive support. - Walk clients through solutions to solve problems and direct questions to line managers & 3rd party specialists. - Demonstrate great customer service skills and patience. - Update client documentation and record IT environment changes. - Manage and maintain client backups including backup technologies used. - Maintain records of client hardware and software inventory - Assist with maintaining information security through controlled hardware or software installations. - The ability to learn from other staff members and apply the knowledge to future projects or support scenarios. - Follow disaster recovery plans for equipment, power, or security failures when necessary to protect data and security. Requirements - Ideally 1 year working in an IT environment - Basic understanding of IT networking and active directory environments. - Experience with Microsoft Office 365 administration. - Experience within a desktop support or IT administration role. - Good customer services skills - Good written and verbal communication IT Skills and Qualifications - Knowledge of Computers and Networks - Knowledge of Software and Hardware, Decision Making, Problem Solving, Critical Thinking - Strong Written and Verbal Communication, Interpersonal Communication - Attention to Detail, Ability to Work Under Pressure, Ability to Meet Goals, Patience.

Job Overview Grozeo is revolutionizing the retail ecosystem by offering retailers a free, turnkey eCommerce platform and ecosystem to establish their online presence in under a minute. As a Field Sales Officer, you will play a pivotal role in onboarding and activating at least 100 retailers per month, helping them harness the benefits of our innovative e-commerce platform. Your success will directly influence your earnings, with performance bonuses and upsell opportunities available. - Immidiate start (once the proof is submitted of capabilities) - Unlimited earning potential with base pay Key Responsibilities - Retailer Onboarding: Sign up and activate at least 100 retailers monthly. (If it is less than 80, employment will be terminated) Activation includes: - Ensuring retailers complete their free sign-up - Assisting OR ENSURING they set up their main details on the website (like account details, adding an order picker, a few products, etc, so it is functioning) - Guiding them through two test orders to be placed and delivered to activate their business. (This shows they are genuine signups) Relationship Management: Build and maintain strong relationships with onboarded retailers. Provide continuous support to help them grow their business using Grozeo. Performance Monitoring: Monitor the performance of your onboarded retailers, as their success directly impacts your bonuses. Upselling Opportunities: Identify and pursue upsell opportunities to help retailers scale their operations, further increasing your income. Market Focus: Target retailers from various industries, including grocery stores, homeware shops, specialty stores, takeaways, restaurants, corner shops, tech shops, and online sellers. Requirements - Proven Sales Expertise : You will be asked to deliver five to ten free sign-ups as part of the first stage of the interview process. We must see you have the capability even to get free signups for Grozeo UK. - Target-Driven: Comfortable working in a fast-paced, target-driven environment. - Relationship Skills: Strong ability to build rapport and maintain long-term client relationships. - Adaptability: Quick learner with the ability to educate retailers about the platform and its benefits. - Tech-Savvy: Familiarity with eCommerce platforms is a plus. Compensation and Benefits - Base payment of £1000 + unlimited incentives (average monthly salary £3000 to £5000 per month) - Performance Bonuses: Incentives based on retailer activation and their ongoing performance. - Upsell Commissions: Earn additional income through successful upselling. - Career Growth: Opportunity to grow within a fast-paced, innovative company revolutionizing retail technology. How to Apply As part of your job application we will ask to show proof by getting 5-10 free signups. If you can not get sellers to sign up for free, this might not be for you. - If you cannot achieve this, there will be no further discussion. Send us a message if you are interested and believe you have the required skill set. Join Grozeo and be part of a transformative journey to empower retailers and modernize the retail ecosystem! Note: This role is a blend of sales, relationship management, and technology advocacy. Ideal for self-motivated individuals passionate about sales and retail innovation.

Job Description: We are seeking a talented and motivated Project Coordinator to join our dynamic team in the creative industry. The ideal candidate will play a pivotal role in managing various tasks and projects, ensuring that they are executed efficiently and successfully. Key Responsibilities: - Coordinate and manage multiple projects simultaneously, ensuring all deadlines are met. - Liaise with team members, clients, and stakeholders to facilitate effective communication and collaboration. - Organise and maintain project schedules, ensuring all milestones are tracked and achieved. - Assist in the visual and conceptual development of projects, contributing creative ideas and solutions. - Support video editing processes, including organising footage, making edits, and collaborating with editors to ensure high-quality outputs. - Monitor project progress and report updates to relevant parties. Ensure all project documentation is accurate, up-to-date, and easily accessible. - Foster a positive and proactive team environment, encouraging collaboration and creativity. Qualifications: - Excellent communication and organizational skills. - Strong attention to detail and a keen eye for aesthetics. - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video editing software (such as Premiere Pro or Final Cut Pro), along with Microsoft Office (Word, Excel, PowerPoint). - Previous experience in the film or creative industry is a plus. - A proactive attitude with the ability to work collaboratively in a fast-paced environment. - Strong problem-solving skills and the ability to think creatively. - Available 24/7 in emergency. - As it is Global program, might need to travel several countries for shooting. Join Us: If you are passionate about bringing innovative ideas to life and making a significant impact in the creative field, we invite you to apply for this exciting opportunity. Your contributions will play a vital role in shaping our projects and enhancing our team's success. This will be short term 4-6 months contract.

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

We are looking for a skilled and professional Client Manager to join our team. The successful candidate will act as the first point of contact for an allocated portfolio of clients, managing their needs and ensuring that all accounting, tax, and compliance work is completed to a high standard. You will oversee client deliverables, liaise with our back-office team, and provide strategic support to clients. Key Responsibilities: 1. Client Relationship Management: Act as the main point of contact for your assigned portfolio of clients. Build and maintain strong client relationships by providing timely responses and proactive advice. Conduct regular client reviews to identify opportunities for additional services or improvements. 2. Account Management: Oversee the preparation and review of accounts, tax returns, and VAT filings for your clients. Ensure all deadlines are met by working closely with clients and our back-office team. Monitor and report on client profitability and service levels. 3. Team Coordination: Delegate tasks to back-office staff and ensure work is completed accurately and efficiently. Review work completed by junior staff, providing feedback and guidance. Liaise with the Practice Manager to escalate complex client issues or workflow challenges. 4. Advisory Services: Identify areas where clients could benefit from strategic advice, such as tax planning or business development support. Provide recommendations to clients, ensuring compliance and efficiency. 5. Compliance and Reporting: Ensure all statutory deadlines for clients are met, including Companies House filings and HMRC submissions. Maintain accurate client records and workflows within practice management software.

Working Days: 6 days a week Times: 8pm-6am (60h p/w) Location: Central London Salary: £42,000-£45,000 DOE About The Role: As a Residential Security Officer, you will be the first line of support for employees and visitors to the site, providing a professional and friendly service. You will be based in a security gatehouse on the property, outside of the residence, therefore regular patrols of the perimeter will be required. This role is working for a family home & business with a small team of staff. As part of your role, your key responsibilities will include, but are not limited to: - Vigilant, regular and comprehensive patrols, noting and reporting unusual activity, suspicious people, vehicles etc - Act as a first line support to employees and visitors to the site, providing a professional and friendly service whilst controlling access in and out of the property - Monitor fire, security, alarm system and CCTV, ensuring all are working properly - Ensure that assigned tasks are completed in a professional and timely manner, meeting relevant legislation - Respond promptly to any security incidents or emergencies, keeping the residents safe - Maintain accurate records of incidents, activities and contractors on site - Ensuring security equipment is working properly e.g. security lighting, alarms, CCTV coverage, reporting any issues - Collaborate with other security personnel to ensure comprehensive coverage The ideal candidate should meet the following criteria: - You must have the right to work in the UK - Previous military experience is important - SIA license is advantageous - Experience working security for a private family residence and/or office is an advantage - Strong communication skills (fluent spoken and written English) - A professional demeanour with sound judgement, integrity and the ability to remain calm under pressure - Reliable and punctual with a strong work ethic - Good level of fitness - Ability to work on own initiative, self-starter - Data management and strong record keeping skills

Oversee the day-to-day management of office operations. • Supervise and support team members, including administrative and support staff. • Manage and guide staff to ensure efficient workflows and high performance. • Provide training and development opportunities for team members. • Act as the main point of contact for internal and external stakeholders. • Ensure office facilities meet health, safety, and legal requirements. • Handle staff issues, complaints, and requests. • Coordinate office maintenance and repairs as needed. • Manage office supplies and equipment, ensuring proper stock levels. • Conduct regular checks to ensure office is in good condition. • Keep records of office expenses, supplies, and maintenance. • Organise office events and meetings, coordinating logistics. • Ensure compliance with company policies and regulations. • Monitor staff performance and ensure tasks are completed on time and to a high standard. • Foster a positive working environment and encourage teamwork within the department. Skills, Experience/Qualification: No formal qualifications required, but candidates must have a minimum of 3-4 years experience working as office manager ideally for a property management/letting company.

As the registered manager you will be responsible for: Responsibility for and overseeing the day-to-day management, staffing, organisation, and the smooth running of the Supported living care home, as well as the general well-being of the residents and staff Deal with challenging clients, behaviour management. Recruiting, training, and managing a team of home care professionals Providing leadership, direction, and supervision to all staff Assessing the social and health needs of residents. Monitor the planning and ongoing evaluation of care Continually assess and supervise the work of staff to ensure consistently high standards and efficient running of the care home Ensuring all required CQC standards are adhered to and undertaking all staff supervisions and appraisals in accordance with the requirement of the CQC To comply with regulations and procedures regarding Health & Safety, fire precautions, and personnel management and keep records as required To comply with regulations as laid down instatute and by the local registering authority To ensure the occupancy level and budgets are met Overall responsibility for a balanced and efficient staff duty rota Offering out of office 24/7 ‘on call’ and 'on site' support Creating and upholding an open, honest, and playful work culture Continually looking to improve how we administer and deliver care Rewards and Benefits Our staff are at the heart of what we do, which is why in return for your dedication you will receive a competitive salary, as well as several benefits, including but not limited to: Performance Related Bonus Scheme 33 days leave (including Bank Holidays) per year The ideal candidate will have: At least two years continuous experience as a CQC Registered Manager of Care Homes with a proven track record Knowledge of Care Quality Commission (CQC) Guidelines. Knowledge of IT systems Clear DBS Check Level 5 in Health and Adult Social Care

Job Title: Accountant - Property Management Company Location: London Job Type:Full-time About Us: Unico is a leading property management company dedicated to providing exceptional service and maximizing the value of our clients' assets. We manage a diverse portfolio of residential and commercial properties. We are currently seeking a detail-oriented and experienced Accountant. Job Summary: The Accountant will be responsible for managing financial transactions, maintaining accurate financial records, and ensuring compliance with relevant regulations and standards. This role requires a strong understanding of accounting principles and practices, particularly in relation to property management. The successful candidate will work closely with other departments to ensure financial accuracy and provide valuable insights to support decision-making. Key Responsibilities: - Prepare and maintain accurate financial statements, reports, and records. - Manage accounts payable and receivable, ensuring timely and accurate processing of invoices and payments. - Conduct monthly bank reconciliations and maintain general ledger integrity. - Assist in the preparation of annual budgets and forecasts. - Monitor and analyze financial performance, identifying trends, discrepancies, and areas for improvement. - Ensure compliance with local, state, and federal regulations regarding financial reporting and property management. - Collaborate with property managers to assist in financial analysis and reporting for individual properties. - Prepare tax returns and ensure timely submission. - Assist in audits and provide requested documentation to external auditors. - Support the development and implementation of accounting policies and procedures to improve efficiency and transparency. Qualifications: - Bachelor’s degree in Accounting, Finance, or related field. - CPA designation is a plus. - Minimum of 3–5 years of experience in accounting, preferably within the property management or real estate sector. - Proficient in accounting software (e.g., QuickBooks, Yardi, or similar) and Microsoft Office Suite. - Strong analytical and problem-solving skills with attention to detail. - Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment. - Knowledge of property management accounting practices and regulations is preferred. - Ability to manage multiple tasks and meet deadlines in a fast-paced environment. What We Offer: - Competitive salary and comprehensive benefits package. - Opportunities for professional development and growth within the company. - A supportive and dynamic work environment. - Employee recognition programs and team-building activities.

The daily duties of Compliance Officers often depend on the organisation and their speciality area. However, they are often responsible for ensuring compliance with professional standards and internal standards and their main duties and responsibilities include: - Performing routine risk assessments to help organisations understand compliance risk, scope and significance. - Monitoring the organisation’s compliance with regulations and internal policies to ensure they are up to date with the relevant laws. - Educating employees on compliance regulations and the impact of non-compliance on the organisation. - Recording their findings properly and following up with management to ensure the issues are rectified. - Reviewing marketing materials, websites and presentations to ensure compliance with regulations. - Assisting in the gathering of information internally in response to requests by regulatory organisations. - Performing administrative tasks such as file creation and maintaining files of ongoing projects. - Collaborating with management from other departments to ensure compliance and investigating irregularities. Administrators are responsible for keeping office documents organised and they perform a range of tasks to support the staff they work with. Their duties typically include: - Dealing with incoming and outgoing correspondence. - Data entry, retrieval and database maintenance. - Filing and archiving. - Creating and managing documents, spreadsheets and presentations. - Compiling reports. - Managing diaries for team members. - Scheduling meetings, taking minutes and arranging conferences and events. - Speaking to customers and clients to answer queries and resolve issues.

Job Description: The Operational Manager will oversee and coordinate security operations, ensuring the effective management of resources, staff, and client relationships. This role requires strategic leadership, operational expertise, and the ability to deliver exceptional service standards. Key Responsibilities: Lead and manage daily security operations, including personnel deployment, logistics, and compliance. Develop and implement operational strategies to improve efficiency and client satisfaction. Monitor and ensure adherence to legal and regulatory requirements in the security sector. Build and maintain strong relationships with clients, addressing their security needs effectively. Manage budgets, optimize resource allocation, and ensure financial efficiency. Oversee recruitment, training, and development of security personnel. Conduct risk assessments and ensure the implementation of appropriate security measures. Requirements: Proven experience as an Operational Manager or similar role in the security industry. Strong leadership and team management skills. Excellent communication and client relationship management abilities. Knowledge of UK security regulations and industry standards. Ability to work under pressure and manage multiple priorities effectively. Proficiency in Microsoft Office and other relevant software. Bachelor’s degree in business administration, security management, or a related field is preferred. Benefits: Competitive salary based on experience. Visa sponsorship for eligible candidates. Comprehensive training and development opportunities. Health insurance and other employee benefits. Opportunity to work with a leading security provider in a vibrant, multicultural city.

Job description Chaiiwala is a vibrant Indian street food cafe and restaurant located in the heart of Central London. We bring the authentic flavours of Indian street food to our customers, offering a unique dining experience that combines traditional recipes with a modern twist. Our menu features a wide variety of delicious items, including chai, snacks, and main dishes that cater to diverse tastes and preferences. Job Summary: We are seeking a dynamic and experienced Store Manager. The ideal candidate will be passionate about Street food, have excellent customer service skills, and possess strong leadership qualities. As the Store Manager, you will be responsible for overseeing all aspects of store operations, ensuring a high level of customer satisfaction, and driving sales growth. Key Responsibilities: - Oversee daily operations of the cafe/restaurant, ensuring smooth and efficient service. - Maintain high standards of food quality, hygiene, and customer service. - Manage inventory, order supplies, and ensure stock levels are adequate. - Recruit, train, and supervise staff, ensuring a positive and productive work environment. - Schedule staff shifts and manage payroll. - Conduct regular team meetings and provide ongoing training and development. - Ensure a welcoming and friendly and vibrant atmosphere for all customers. - Handle customer inquiries, complaints, and feedback promptly and professionally. - Develop and execute sales strategies to achieve revenue targets. - Promote new menu items and special offers to attract customers. - Uphold visual merchandising standards as well as Chaiiwala brand standards - Collaborate with the marketing team to plan and implement regular local marketing campaigns. This includes creating videos and boosting social profiles, creating a local buzz and the implementation of a regular outreach programme. - Monitor and control expenses, ensuring the store operates within budget and exceeding hitting targets - Prepare and analyse financial reports, including sales, expenses, and profits. - Implement cost-saving measures without compromising quality and service. - Ensure compliance with all health and safety regulations. - Conduct regular inspections and audits to maintain a safe and clean environment. - Handle any incidents or emergencies according to company protocols. - Ensure that team is always motivated, incentivised to drive sales. -Ensure that the store is performing at the highest levels, in terms of operations, profitability and reviews at various platforms. - Target local business and institutions to collaborate and increase revenue from local events. Qualifications: - Proven experience as a store manager or in a similar role, preferably in the food and beverage industry. - Strong leadership and team management skills. - Excellent customer service and interpersonal skills. - Knowledge of Indian cuisine and street food is a plus BUT not essential as training will be given. - Ability to work in a fast-paced environment and handle multiple tasks efficiently. - Strong organisational and problem-solving skills. - Proficiency in Microsoft Office and POS systems. - Flexibility to work evenings, weekends, and holidays as required. Benefits: - Competitive salary and performance-based bonuses. - Staff meals and discounts. - Opportunities for career growth and development. - A vibrant and supportive work environment. How to Apply: Interested candidates are invited to send their CV and a cover letter outlining their relevant experience and why they are a good fit for the role. Chaiiwala is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: £29,500.00-£32,000 per year Additional pay: Performance bonus Benefits: Store Performance Bonus Discounted or free food Employee discount Schedule: Day shift Holidays Monday to Friday Night shift Overtime Weekend availability Education: GCSE or equivalent (preferred) Experience: Retail sales: 3 years (required) Supervising experience: 3 years (required) Customer service: 3 years (required) Retail management: 3 years (required) Management: 3 years (required) Food service: 5 years (preferred) Licence/Certification: Driving Licence (preferred) Level 3 Food Hygiene Certificate (required) Work authorisation: United Kingdom (required) Location: London (required) Work Location: In person Reference ID: CWHAM/SM

Key Responsibilities: - Design and execute bespoke procurement strategies focused on high-end luxury products, with a preference for candidates fluent in Mandarin to cater to the East Asian market. - Perform in-depth market research to identify cutting-edge luxury trends and product innovations. - Cultivate and maintain strategic partnerships with luxury suppliers, negotiating advantageous terms and securing favorable contract agreements. - Ensure the highest level of product quality in all purchases, adhering to stringent standards. - Monitor and evaluate supplier performance, resolving any issues with efficiency and professionalism. - Support budget management for procurement activities, ensuring cost-effective purchasing. - Maintain accurate and up-to-date procurement records, ensuring full adherence to global trade laws and internal company policies. - Prepare purchase orders, manage logistics, and oversee timely product deliveries. - Keep abreast of industry trends, emerging luxury brands, and evolving best practices in procurement. - Offer valuable product insights to influence purchasing decisions and align with brand objectives. - Deliver personalised, high-quality service to clients purchasing luxury goods, enhancing customer satisfaction and driving sales. Qualifications, Experience, and Skills: - Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred. - Proven experience in procurement or sales, especially in the luxury goods market. - Mandarin proficiency is highly preferred to facilitate communication with East Asian clients. - Strong analytical skills to identify cost-saving opportunities and monitor market dynamics. - Familiarity with procurement software and advanced proficiency in Microsoft Office tools. - Solid understanding of international trade regulations and compliance. - Excellent organisational, negotiation, and communication skills with a customer-focused mindset.