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Repairs Complaints and Legal Officer Hillingdon £21.41ph Full time Key Responsibilities Manage repairs-related complaints, legal disrepair cases, FOI requests and Member enquiries. Carry out quality inspections of completed repair works. Liaise with contractors and internal teams to ensure remedial works are completed promptly. Monitor service performance and produce management reports. Investigate service issues and recommend process improvements. Support budget monitoring, contractor payments and procurement processes. Maintain accurate records and ensure compliance with council policies and service standards. We're looking for someone who has: Experience within housing repairs, property maintenance or a similar environment. Knowledge of complaints handling and legal disrepair processes. Excellent communication and customer service skills. Strong organisational skills with the ability to manage multiple priorities. Experience producing reports and analysing performance data. A collaborative approach with the confidence to work with contractors, colleagues and residents. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Assistant Caretaker - Specialist School | South Harrow | Part-Time | Immediate Start Assistant Caretaker | School Caretaker | Site Assistant | Facilities Assistant South Harrow, London 15 Hours Per Week | Monday to Friday | 2:45pm - 5:45pm £12,264.99 - £12,439.99 Actual Salary Per Annum 52 Weeks Per Year Interested in being part of a community that makes a difference? Simply Education is delighted to be recruiting on behalf of a happy, successful and highly regarded specialist primary school in South Harrow, which is seeking to appoint a flexible and enthusiastic Premises Assistant to join its dedicated team as soon as possible. This is an excellent opportunity for someone with experience in maintenance, caretaking, facilities management, a trade background, or strong DIY and handyman skills. Whether you are an experienced Premises Assistant or looking to bring your practical skills into a rewarding school environment, we'd love to hear from you. About the School The school supports 101 wonderful children and their families and is part of a well-respected multi-academy trust. The school specialises in supporting children with moderate learning difficulties, communication needs and autism spectrum conditions. Staff are passionate about helping pupils thrive through a broad, engaging and highly supportive curriculum. You will be joining a warm, committed and enthusiastic team that prides itself on maintaining the highest professional standards. Staff demonstrate exceptional resilience, teamwork and dedication to making a positive difference in children's lives every day. The Role Working closely with the Premises Manager, you will help ensure the school site remains safe, secure, clean and well-maintained. Key responsibilities include: Carrying out general maintenance and repairs across the school site Basic plumbing, decorating, carpentry and DIY tasks Repairing locks, rehanging doors and installing shelving or display boards Assisting with site security, opening and locking procedures Monitoring alarms, heating, lighting and site equipment Supporting deliveries, furniture moves and room setups Maintaining the appearance of school buildings and grounds Litter picking, leaf clearance and keeping pathways safe and accessible Supporting the cleaning team when required Assisting with school events and room preparation Liaising professionally with contractors, visitors and staff Deputising for the Premises Manager when requiredAbout You We are looking for someone who: Has experience in maintenance, caretaking, facilities or a trade-based role Is confident carrying out basic building repairs and maintenance Has strong DIY or handyman skills Works methodically, safely and efficiently Remains calm and composed in a busy environment Has excellent problem-solving skills and attention to detail Is flexible, reliable and proactive Enjoys working as part of a team Has good communication skills Is committed to safeguarding and promoting the welfare of childrenDesirable School premises or caretaker experience First Aid qualification Basic IT skills, including Microsoft Office 365 Experience supervising contractors or cleaning staffWhy Apply? Join a supportive and welcoming school community Make a genuine difference to children's daily learning environment Stable, year-round employment Work with an experienced and supportive leadership team Opportunity to develop your skills within a specialist educational setting Dedicated support from Spencer and the team at Simply Education throughout the recruitment processThis vacancy would suit candidates searching for Premises Assistant Jobs, School Caretaker Jobs, Site Assistant Jobs, Facilities Assistant Jobs, Maintenance Operative Jobs, Handyman Jobs, Caretaker Jobs in Harrow, School Maintenance Jobs, and Premises Officer Jobs. To apply or find out more, contact Spencer at Simply Education today

About the role Title – Retail Security Officer Pay Rate – £13.45 Location – Southall Shift Timings – Fully Flexible as per clients requirement You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike. What will you get in return? Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer. Company-funded SIA License renewal. Cycle to work scheme. Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest. Salary finance loans and monthly advances. Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more. Save as you earn. Life cover. Private medical cover. Childcare vouchers. Private pensions. Fantastic opportunity to join an evolving family. Your main responsibilities may include: Patrolling the Retail Store Premises. Investigating Disturbances, as well as monitoring the entry and exit points of the retail store. Confidently calling for help in emergency situations and operating theft-detecting devices. Effectively dealing with large crowds and building positive customer relations. To succeed in this role, you will need the following: SIA License. 5-year checkable work/career history. Experience in a similar role, would an advantage Physically fit to undertake given tasks. Possess the ability to work under pressure. About our company At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress

Information Security Officer Location: Harrow, London Salary: Up to £40,000 per annum Job Type: Full-time Working Pattern: Office-based About the Role We are seeking a proactive and detail-oriented Information Security Officer to join our team in Harrow. This is an excellent opportunity for someone with experience in information security, cyber risk, and compliance who is looking to play a key role in strengthening and maintaining a secure technology environment. Reporting to senior leadership, the successful candidate will support the delivery of information security and cyber security initiatives across the organisation, including risk assessments, policy maintenance, security monitoring, audit support, incident management, and third-party risk reviews. Key Responsibilities Support the delivery, documentation, and monitoring of information security and cyber security risk assessments for new and existing systems, technologies, and third-party vendors. Maintain risk registers, monitor identified vulnerabilities and threats, and track remediation and mitigation actions. Review and maintain information security and cyber security policies, procedures, and related documentation, ensuring timely updates and compliance. Coordinate and support security assessments such as vulnerability assessments, penetration testing, and related cyber security reviews. Work with internal IT/infrastructure teams to support implementation of security controls and secure configuration standards. Liaise with offshore teams and third-party providers on security, access, and risk-related matters where required. Assist with internal audits, external audits, and security assessments, helping to ensure compliance with regulatory and industry standards. Prepare risk assessment reports, management information, and key risk indicator dashboards. Support the management and resolution of information security incidents, ensuring timely escalation and closure. Contribute to improving the organisation's cyber security and information security maturity. Support governance activities, committee reporting, and security-related documentation. Assist in the development and delivery of security awareness and staff training initiatives. Review supplier and vendor security questionnaires and assess third-party security risks. Evaluate the effectiveness of internal security controls and recommend improvements where necessary. Undertake additional tasks and project work related to systems, security, and operational risk as required.Skills and Experience Required Previous experience in information security, cyber security, or technology risk management. Good understanding of cyber security risk, security controls, and information security governance. Familiarity with risk management frameworks and security best practice. Working knowledge of networking concepts, operating systems, and cloud platforms. Experience supporting audits, risk reviews, or compliance activities. Strong Microsoft Office skills, particularly Excel for analysis and reporting. Ability to produce clear reports, dashboards, and security documentation. Experience of working with internal stakeholders, offshore teams, and third-party suppliers would be advantageous.Qualifications CISSA qualification required CISM qualification requiredPersonal Attributes Strong analytical and problem-solving skills with excellent attention to detail. Confident communicator with the ability to explain technical risks to non-technical stakeholders. Organised and able to manage multiple tasks effectively under pressure. Self-motivated, adaptable, and willing to learn new systems, processes, and technologies. Able to work both independently and collaboratively as part of a wider team. Flexible approach to work, including occasional out-of-hours support where business needs require it.What We Offer Salary of up to £40,000 Opportunity to work in a growing and security-focused environment Exposure to a broad range of information security, cyber risk, and governance activities Supportive team environment with opportunities for professional developmentIf you have the relevant information security experience and qualifications and are looking for your next challenge in a hands-on security role, we would love to hear from you

About the role Title – Security officer Pay Rate – £15 per hour. Location – Heathrow Shift Timings – Up to 42hrs a week, days and nights Duties - securing the premises and personnel by staying on patrol, monitoring surveillance equipment, performing building inspections, guarding entry points, and verifying visitors . What will you get in return? Please note all our roles require transfer to our client on a permanent basis after 12 weeks , with the following amazing benefits being offered upon transfer. Company funded SIA Licence renewal. Cycle to work scheme. Smart tech – allowing employees to buy the latest tech, deducted from their salary’s monthly at no additional interest. Salary finance loans and monthly advances. Save as you earn. Life cover. Private medical cover. Childcare vouchers. Private pensions. Fantastic opportunity to join an evolving family. Your main responsibilities may include: Security of the airport restricted zone – access control. ID checks. X-ray screening of staff and passenger bags, both hold and cabin baggage. Bag and body search of staff and passengers. Vehicle search/checks. Patrolling the airport perimeter. To succeed in this role, you will need the following : Valid SIA License Good communication skills Be willing to stand/patrol Customer service experience Be friendly and approachable Be vigilant, and willing to carry out all tasks 5-year checkable work/career history. Experience in a similar role, would an advantage Physically fit to undertake given tasks. Possess the ability to work under pressure. About our company At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress

Job Title: Parking Appeals and Monitoring Officer Location: Hounslow - Hybrid working - 1 day a week in office Hourly rate £19.78 PAYE / £26.27 UMB Per Hour Contract Length: 6 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours, Flexible hours 8am-7pm (core hours, 10am-12pm and 2pm-4pm. First few weeks, 9am-5pm) ASAP Start About the Role We are looking for a motivated and detail-oriented Appeals and Monitoring Officer to join our busy Parking and Customer Engagement team. In this role, you will take ownership of investigating and responding to formal representations and appeals relating to Penalty Charge Notices (PCNs). You'll play a key part in ensuring cases are processed accurately, fairly, and within statutory timescales, helping us deliver a high-quality service to residents and businesses. This is an exciting opportunity for someone who is analytical, outcome-focused, and thrives in a fast-paced environment. Key Responsibilities Investigate and respond to all formal representations, appeals, and correspondence relating to PCNs Assess cases in line with legislation, council policies, and procedures Prepare and submit evidence packs for adjudication hearings, attending hearings where required Liaise with legal services, courts, and enforcement agencies as part of the statutory process Ensure performance targets for quality and productivity are consistently met or exceeded Monitor and report performance data as required Manage incoming queries via email and provide support to customer services teams Identify and escalate issues relating to parking infrastructure and enforcement processes Support contract monitoring activities and contribute to continuous service improvement What We're Looking For Experience working in a similar parking or notice processing role (in a local authority environment preferred) Strong knowledge of parking enforcement legislation and statutory processes Experience with debt registration Excellent attention to detail and ability to make well-reasoned decisions Strong organisational skills with the ability to manage and prioritise workload effectively Confident communicator with experience handling written correspondence Proficiency in Microsoft Office (Word, Excel, Outlook) A proactive, flexible, and customer-focused approachDesirable: City & Guilds Level 3 Award in Notice Processing About You You'll be: Highly motivated and able to work both independently and as part of a team Organised, efficient, and committed to delivering high-quality outcomes Adaptable and solutions-focused with a strong sense of accountability Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Description hackajob is collaborating with Heathrow to connect them with exceptional professionals for this role. Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Description This role supports the day-to-day running of the Office of the Data Protection Officer (DPO), ensuring the effective management of privacy-related activities across the organisation. The position plays a key role in overseeing end-to-end processes for privacy complaints while providing ad hoc support for other compliance-related activities. Working with both internal and external stakeholders, you will be responsible for implementing and managing an end-to-end complaints process, identifying opportunities for improvement, developing reporting and dashboards, and responding to a wide range of privacy-related complaints. You will also support the wider Privacy Team in delivering other compliance-related initiatives, including, but not limited to, rights requests, incident management, and compliance assessments. Responsibilities • Manage privacy complaints end-to-end, ensuring timely investigation, stakeholder engagement, record-keeping, reporting, dashboard creation, and professional resolution within agreed timescales. This role is responsible for ensuring that complaints are managed and responded to in a professional and timely manner. You will be required to maintain all documentation relating to complaints. Stakeholder engagement will be required to investigate complaints. This will involve working with both internal and external stakeholders to support effective resolution. Identify and implement best practices, and update training materials based on lessons learned from complaints, emerging trends, and industry best practice. Assist with core DPO activities, including compliance reviews, reporting, stakeholder communications, and the scheduling of regular privacy-related activities. Support the wider team with the Rights Requests process, ensuring compliance with statutory deadlines, monitoring performance, and engaging effectively with internal and external stakeholders. Provide privacy advice and guidance to stakeholders, supporting privacy-by-design principles, data protection assessments, compliance activities, and the timely completion of privacy-related requirements. Maintain and enhance the Office of the DPO's digital presence and knowledge resources, including the management of online content, self-service tools, training materials, and the team inbox. Support privacy incident and third-party risk management activities, including investigations, fact-finding, reporting, mitigation actions, lessons learned, and oversight of personal data processing carried out by suppliers and partners. Produce and analyse privacy management information, including KPIs, dashboards, reports, and trend analysis, identifying opportunities for process improvement and enhancing the effectiveness of the privacy function. Qualifications • Knowledge of data protection legislation, including UK GDPR, PECR, the Data (Use and Access) Act (DUAA), and related privacy regulations. Experience of working in a fast-paced environment, managing competing priorities, ad hoc requests, and fixed deadlines. Strong stakeholder management skills, with the ability to build and maintain positive relationships across a range of internal and external stakeholders. Proven ability to work collaboratively as part of a team while managing responsibilities independently. Ideally, you'll also have: • Experience in customer service, complaints handling, or case management environments. A degree-level qualification, apprenticeship, or equivalent relevant work experience. Professional privacy qualifications, such as CIPP/E, CIPM, or equivalent certifications. Experience of using Microsoft 365 applications, including SharePoint, Excel, and Microsoft Purview eDiscovery, as well as Adobe Acrobat Pro. Experience of web content management and/or webpage design. xgfakrv Experience in service design, implementation, monitoring, and continuous improvement. #LI-Hybrid

Job Title: Parking Appeals and Monitoring Officer Location: Hounslow - Hybrid working - 1 day a week in office Hourly rate £19.78 PAYE / £26.27 UMB Per Hour Contract Length: 6 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours, Flexible hours 8am-7pm (core hours, 10am-12pm and 2pm-4pm. First few weeks, 9am-5pm) ASAP Start About the Role We are looking for a motivated and detail-oriented Appeals and Monitoring Officer to join our busy Parking and Customer Engagement team. In this role, you will take ownership of investigating and responding to formal representations and appeals relating to Penalty Charge Notices (PCNs). You'll play a key part in ensuring cases are processed accurately, fairly, and within statutory timescales, helping us deliver a high-quality service to residents and businesses. This is an exciting opportunity for someone who is analytical, outcome-focused, and thrives in a fast-paced environment. Key Responsibilities • Investigate and respond to all formal representations, appeals, and correspondence relating to PCNs, • Assess cases in line with legislation, council policies, and procedures

Job Description hackajob is collaborating with Heathrow to connect them with exceptional professionals for this role. Take the next step in your career now, scroll down to read the full role description and make your application. Description This role supports the day-to-day operation of the Office of the Data Protection Officer (DPO), ensuring the effective management of privacy-related activities across the organisation. The position plays a key role in overseeing privacy complaints, managing the end-to-end process for rights requests and incident management, and providing advice and guidance on a wide range of privacy matters. Working with both internal and external stakeholders, you will be responsible for driving process improvements, developing reports and dashboards, supporting compliance assessments and privacy-by-design initiatives, and enhancing the DPO Office's online presence. The role also contributes to the organisation's digital transformation journey, helping to evolve and strengthen privacy services, processes, and stakeholder engagement. Responsibilities • Coordinate and manage core DPO activities, including compliance reviews, reporting, stakeholder communications, and the scheduling of regular privacy-related activities.Support the complaints process, ensuring timely investigation, stakeholder engagement, record-keeping, reporting, dashboard creation, and professional resolution within agreed timescales.Operate, maintain, and continuously improve the rights requests process, ensuring compliance with statutory deadlines, monitoring performance, and engaging effectively with internal and external stakeholders.Provide privacy advice and guidance to stakeholders, supporting privacy-by-design principles, data protection assessments, compliance activities, and the timely completion of privacy-related requirements.Maintain and enhance the Office of the DPO's digital presence and knowledge resources, including the management of online content, self-service tools, training materials, and the team inbox.Support privacy incident and third-party risk management, including investigations, fact-finding, reporting, mitigation activities, lessons learned, and oversight of personal data processing by suppliers and partners.Produce and analyse privacy management information, including KPIs, dashboards, reports, and trend analyses, identifying opportunities for process improvement and enhancing the effectiveness of the privacy function. Qualifications • Knowledge of data protection legislation, including UK GDPR, PECR, the Data (Use and Access) Act (DUAA), and related privacy regulations.Experience of working in a fast-paced environment, managing competing priorities, ad hoc requests, and fixed deadlines.Strong stakeholder management skills, with the ability to build and maintain positive relationships across a range of internal and external stakeholders.Proven ability to work collaboratively as part of a team while managing responsibilities independently. Ideally, you'll also have: • Degree-level qualification, apprenticeship, or equivalent relevant work experience.Professional privacy qualifications such as CIPP/E, CIPM, or equivalent certifications.Experience of using Microsoft 365 applications, including SharePoint, Excel, and Office 365 eDiscovery, as well as Adobe Acrobat Pro.Experience of web content management or webpage design. xohmjla Experience of service design, implementation, monitoring, and continuous improvement. #LI-Hybrid

We are currently looking for an experienced Housing Complaints and Reviews Officer to join a busy Housing Needs service. This Housing Complaints and Reviews Officer role will primarily focus on investigating complex housing complaints, drafting complaint responses and supporting service improvements across Housing Needs and Housing Solutions services. The successful candidate will manage a high volume of complaints, undertake detailed investigations, draft responses on behalf of senior managers and identify learning outcomes to improve service delivery. Whilst the role includes statutory reviews work, the primary focus will be complaints handling. This Housing Complaints and Reviews Officer position would suit someone with extensive housing complaints experience, particularly within homelessness, housing needs and allocations services. The Role - Investigating complex complaints relating to Housing Needs, Homelessness and Housing Solutions services. - Drafting Stage 1 and Stage 2 complaint responses in line with corporate complaints procedures and Ombudsman guidance. - Preparing responses on behalf of senior managers and service leaders. - Identifying service failures, learning outcomes and service improvement actions. - Managing MP enquiries, Member enquiries and complex correspondence. - Liaising with operational teams to gather evidence and complete investigations. - Monitoring complaint cases to ensure compliance with statutory and corporate timescales. - Undertaking statutory reviews under Parts VI and VII of the Housing Act 1996 where required. - Drafting Section 202 review decisions and review outcome letters. - Maintaining knowledge of housing legislation, case law and Ombudsman determinations. - Supporting policy, procedure and service improvement initiatives. Key Requirements - Extensive experience handling housing complaints within a local authority environment. - Significant experience investigating and responding to Stage 1 and Stage 2 complaints. - Experience drafting complaint responses on behalf of senior managers or directors. - Knowledge of Housing Ombudsman and Local Government & Social Care Ombudsman complaint handling requirements. - Experience dealing with complaints relating to homelessness, housing needs, allocations or temporary accommodation. - Knowledge of Parts VI and VII of the Housing Act 1996. - Experience managing MP enquiries, Member enquiries and complex correspondence. - Experience undertaking statutory housing reviews would be advantageous. What You Need to Do Now If you are interested in this Housing Complaints and Reviews Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Complaints and Reviews Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Complaints Officers, Complaints & Reviews Officers, Housing Reviews Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Job Title: Project Officer (SLP Employment & Skills) Location: Twickenham - Hybrid working 1-2 days a fortnight in office Hourly rate £20.76 PAYE / £27.07 UMB Per Hour Contract Length: 2-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Overview The South London Partnership (SLP) is looking for an Employment & Skills Project Officer to support the delivery of impactful programmes that help residents access opportunities, develop skills and thrive in the workplace. Working within the SLP Economy, Skills and Employment team, you will play a key role in coordinating projects, analysing performance data, supporting stakeholder engagement and ensuring effective reporting across a range of employment and skills initiatives. About the Role As the Employment & Skills Project Officer, you will support the Skills & Employment Programme Lead and senior officers in delivering sub-regional employment and skills programmes across South London. Your focus will include project coordination, data analysis, impact reporting, communications and stakeholder engagement. Key Responsibilities Coordinate and support employment and skills projects across the South London Partnership boroughs. Manage project activities and ensure effective monitoring and reporting. Collect, analyse and present data to demonstrate programme impact and support decision-making. Support the South London Careers Hub and other employment and skills initiatives through communications, engagement activities and project administration. Produce reports, data insights and performance information for stakeholders and senior management. Assist with commissioning, contract management and financial monitoring activities. Support wider SLP programmes, including careers, green skills and local skills improvement initiatives. Essential Experience & Knowledge Understanding of employment and skills opportunities and challenges across South London. Experience supporting the delivery of projects or programmes, including monitoring, compliance and reporting activities. Experience working with local authorities or within employment and skills-related programmes. Essential Skills Strong data collection, analysis and reporting skills. Excellent written and verbal communication skills, with the ability to engage a range of stakeholders. Ability to manage competing priorities, work independently and meet deadlines. Proficiency in Microsoft Office applications, particularly Excel and Word. Ability to develop and maintain project management systems, reports and performance tracking tools. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We are currently looking for an experienced Housing Response Officer to join a busy Housing Repairs service. This Housing Response Officer role will act as the first point of contact for residents, contractors and internal teams, handling repairs enquiries, housing management queries and scheduling responsive repairs. The successful candidate will be responsible for diagnosing repairs, booking appointments, managing operatives' diaries and ensuring residents receive a high-quality repairs service. This Housing Response Officer position would suit someone with previous experience in a housing repairs, housing services or contact centre environment. The Role - Acting as the first point of contact for residents, contractors and internal teams. - Handling repairs enquiries, housing management queries and tenancy-related enquiries. - Diagnosing repairs using Keyfax or similar diagnostic systems. - Raising repairs and booking appointments for residents. - Managing operatives' and contractors' diaries to maximise productivity and service delivery. - Prioritising emergency, urgent and routine repairs. - Monitoring ongoing repairs and escalating issues where required. - Updating housing and repairs systems to maintain accurate records. - Supporting residents with enquiries relating to rent, service charges, leasehold, parking and environmental services. - Undertaking CRM, reception and back-office duties as required. - Running performance reports and supporting service delivery monitoring. - Liaising with operatives, supervisors and contractors to ensure repairs are completed within target timescales. Key Requirements - Previous experience working in a customer service, contact centre or housing repairs environment. - Experience handling high volumes of telephone, email and customer enquiries. - Experience scheduling repairs and managing appointments. - Experience using housing management or repairs systems. - Experience diagnosing repairs using Keyfax or similar systems would be advantageous. - Knowledge of responsive repairs and housing maintenance processes. - Strong organisational skills with the ability to manage competing priorities. - GCSE Maths and English or equivalent. - Willingness to work outside normal office hours, including occasional Saturdays. What You Need to Do Now If you are interested in this Housing Response Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Response Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Response Officers, Repairs Schedulers, Repairs Coordinators and Housing Repairs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing repairs professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

HMO Licensing Officer West London (Hybrid) £20-£25 per Hour (DOE) Initial 6-Month Contract Park Avenue Recruitment are working with a West London Local Authority to recruit an experienced HMO Licensing Officer for an initial 6-month contract. If you're searching for HMO Licensing jobs, Licensing Officer jobs, HMO Licensing Officer jobs, Housing Licensing jobs, or Local Authority Licensing jobs, this is an excellent opportunity to join a high-performing Private Sector Housing team. The Role As an HMO Licensing Officer, you'll play a key role in delivering the council's HMO Licensing service, ensuring licence applications are processed efficiently and in line with current legislation. Key Responsibilities Process HMO Licensing applications, renewals and variations Validate licence applications and supporting documentation Maintain accurate licensing records and housing databases Respond to enquiries from landlords, managing agents and tenants Support Private Sector Housing and Housing Standards teams with licensing administration Assist with compliance monitoring and case management Essential Experience Previous experience as an HMO Licensing Officer, Licensing Administrator or within a Private Sector Housing team Strong knowledge of HMO Licensing legislation and licensing processes Experience working within a Local Authority Strong administrative skills with excellent attention to detail Experience using housing or licensing management systems is desirable What's on Offer Initial 6-month contract £20-£25 per hour depending on experience Hybrid working Immediate start Opportunity to join a busy and well-established West London Housing teamIf you're looking for your next HMO Licensing contract or would like to hear about other Licensing Officer jobs and Private Sector Housing jobs call Shaye on (phone number removed) or send your CV to Interviews are taking place next week

Senior Campaigns Officer – Brent Council Fox Morris Group are working to recruit a Senior Campaigns Officer About the Role Give sound communications advice to colleagues across the council, including senior leaders. Build and maintain a network of internal contacts to maximise the ability of the corporate communications team to proactively identify areas where its expertise could add value. Design impactful, integrated marketing campaigns with clearly defined objectives. Draw on principles and techniques from marketing and behavioural science and devise creative concepts to ensure cut-through with target audiences, taking advantage of owned, earned and paid channels. Advise, guide and influence colleagues, elected members and partners to ensure plans are credible, deliverable and represent value for money. Deliver planned activities to a high standard, monitoring the impact of various approaches and learning/adapting as needed. Ensure the reputation of the council is enhanced and protected, mitigating any reputational risks as needed. Experience: A proven track record of working successfully in corporate communications, marketing or digital communications. • Knowledge of behaviour change and marketing principles, as well as effective communications across digital and social media platforms, • Knowledge of how to use data to inform campaign planning, as well as how to measure and evaluate the performance of a campaign (the OASIS model)., • An understanding of issues relating to communication within local government. IF YOU WISH TO APPLY PLEASE RESPOND FIRSTLY WITH AN UP TO DATE CV, AVAILABILITY/ NOTICE PERIOD, THE ROLE YOU WOULD LIKE TO APPLY FOR & THE HOURLY RATE YOU REQUIRE

Governance Manager An excellent opportunity for an experienced governance professional to support robust corporate governance, compliance, Board and Committee processes within a highly regulated environment. If you’ve also worked in the following roles, we’d also like to hear from you: Corporate Governance Manager, Governance and Compliance Manager, Company Secretarial Manager, Board Governance Manager, Governance Lead, Corporate Governance Lead, Risk and Compliance Manager, Compliance Manager, Governance Officer, Company Secretarial Officer SALARY: £58,714 to £61,500 per annum + Benefits LOCATION: Hybrid working from home with limited office attendance required in Ealing (W5) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW The organisation is looking for a Governance Manager to join its Governance and Compliance team. As the Governance Manager you will be working closely with the Head of Governance and Compliance, you will help ensure effective governance structures, frameworks and processes are embedded across the organisation. This is a great opportunity for someone who can provide expert governance advice, influence senior stakeholders and support transparent, accountable decision-making. Working as the Governance Manager, you will work with Board and Committee Chairs, senior leaders, colleagues and Joint Venture partners, helping to maintain high governance standards, manage governance risk and support continuous improvement. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Governance Manager will include: • Governance Frameworks: Lead the development, implementation and monitoring of governance frameworks, policies and procedures in line with regulatory requirements, best practice and organisational values, • Board And Committee Support: Manage Board and Committee meeting cycles, including agenda planning, paper coordination, minute-taking, action tracking and ensuring decisions are accurately recorded and followed through, • Governance Advice: Provide expert advice and support to Board Committees, Chairs, senior leaders, colleagues and Joint Venture partners, • Risk And Compliance: Identify and support the management of governance risks, ensuring compliance with relevant legal, regulatory and ethical standards, • Company Secretarial Activity: Maintain statutory company registers, manage Companies House filings and support wider company secretarial and corporate governance matters, • Governance Reviews: Support annual Board and Committee effectiveness reviews, ensuring governance arrangements remain effective and Terms of Reference are maintained, • Document Management: Manage the signing and sealing of documents across the Group, liaising with authorised signatories and internal stakeholders, • Reporting: Produce accurate governance, compliance and risk reports for senior leadership and the Board, • Continuous Improvement: Work with senior stakeholders to improve governance systems, processes and practices in line with feedback and evolving best practice, • Annual Governance Activity: Support the approval process for annual reports and financial statements, as well as the annual AGM programme CANDIDATE REQUIREMENTS ESSENTIAL • Proven experience working in governance within a highly regulated environment or company, • Proven experience in governance, corporate governance, risk management or compliance within a large or complex organisation, • Strong experience supporting Boards and Committees, including meeting management, preparing papers, governance advice and high-quality minute-taking, • Strong understanding of governance frameworks, regulatory requirements and compliance standards, • Experience managing statutory registers, Companies House filings and wider company secretarial activities, • Excellent interpersonal and communication skills, with the ability to engage confidently with stakeholders at all levels, • Strong attention to detail, particularly when working with governance documentation, reports, records and minutes, • Ability to manage multiple priorities, anticipate challenges and deliver accurate work to deadlines, • Strong commitment to ethical standards, transparency and accountability DESIRABLE • Professional qualification in Governance, such as ICSA / CGI, or a similar relevant qualification, • Knowledge of housing regulation, housing law and governance requirements within the housing sector BENEFITS • 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service • Up to 8% contributory pension • Flexible working • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14934 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Reruitment Services provided by AWD online. AWD-IN-SPJ

Greetings of the day. Dear job seeker, please apply to below vacancy if it interests you- We're looking for Repairs Officer Sector: Housing Location: Southeast England, W5 Job Overview Job Role: Repairs Officer Location: Greater London, Southeast England, W5 Pay rate is £13.82 ph PAYE/ £17.98 ph Umbrella Paid on a weekly basis Role Details - Mon-Fri 9am -5pm, 1-hour unpaid break, Hours: 35hrs per week Responsibilities Use first line diagnostic abilities and thorough understanding of repairs processes to provide effective support functions in responsive repairs for the operational businesses. Recognise work that falls outside of responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff. Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard. Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems. Own and administer all marketplace activity associated with quote review, acceptance and oversight. Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI's are met, managing competency in line with Building Safety legislation. Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment. Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents. Support the team with regular cost and quality audits for all aspects of repair works. Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver. Follow up with residents to ensure satisfaction with completed repairs. Provide a review and rating for all completed jobs. Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring. Assist your manager and team by providing timely business information on region specific repair data and with exporting necessary repairs reporting information as an overview of team performance. Support the regional teams to manage a reliable, trusted and responsible repairs service. Working with colleagues in the relevant regional teams to ensure all stakeholders are kept informed of works being carried out. Provide relevant telephone support as needed, liaising with colleagues, contractors and third-party providers as appropriate. Keep residents and other stakeholders up to date with regular communication, tailored based on the complexity of the case and the technical knowledge of the audience.Skills and Experience Experience of developing and running administrative systems and processes. Financial understanding of SOR codes and quote variation - SOR's are part of diagnosing repairs and are a standard set of rates that are used across repair contracts that repair officers at level 3 would be expected to understand and be able to use. No access process - there is a standard operating model of 3 no accesses and a job to be closed - Level 3 would be expected to already know this and how to apply this Tenure understanding or Permanent housing, temporary housing, Leasehold, Managing Agents - all of these are tenures that exist in various housing organisations, and they have their own basic rules - leasehold for example carry out their own internal repairs to their property - we would expect that level 3 have an understanding of all these tenures. Experience working to meet key performance indicators. Good understanding of the relevant legislation, statutory and regulatory requirements.Eden Brown is acting as an Employment Business in relation to this vacancy

Role: Senior Finance Officer - Children's Social Care (Local Government) Location: Hybrid Working, London Borough of Harrow, Forward Drive, Harrow, HA3 8NT Payrate: £29.51 per hour (Umbrella) If you're a seasoned finance professional with a strong track record in Children's Social Care finance and Local Government budgeting, this role puts you right at the heart of one of London's most dynamic boroughs. Harrow is seeking a Senior Finance Officer who can bring expertise, precision, and confidence to a fast paced environment where financial decisions directly impact vulnerable children and families. The Opportunity: You'll play a key role in supporting the Children's Services directorate, providing high quality financial analysis, budget monitoring, forecasting, and strategic advice. This is a hybrid role, giving you the flexibility to split your time between home and the Harrow Civic Centre. Key Responsibilities: Children's Social Care Finance - Lead on budget monitoring, forecasting, and financial modelling for placements, early help, safeguarding, and commissioning. Local Government Finance - Deliver accurate reporting, support budget holders, and ensure compliance with council financial regulations. Strategic Financial Support - Advise senior managers, contribute to savings plans, and support service transformation. Data & Reporting - Produce clear, insightful financial reports for senior leadership and stakeholders. Hybrid Collaboration - Work effectively across remote and on site settings with finance teams and Children's Services.About You: Proven experience in Children's Social Care finance within a UK local authority. Strong understanding of Local Government accounting, budget cycles, and financial frameworks. Confident communicator able to challenge, influence, and support senior stakeholders. Skilled in financial modelling, forecasting, and interpreting complex data.About Us: For nearly 60 years, Pertemps Recruitment Partnership has excelled in providing both permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For, we pride ourselves on delivering personalized recruitment services. As an accredited 'Investor in People,' we focus on nurturing career progression and long-term relationships with our employees. Harrow Council stands as one of London's most diverse and culturally vibrant boroughs, ranking 12th largest in the city. Located just 10 miles from the heart of London, Harrow offers excellent transport connections via the Metropolitan Line, Watford DC Line, and national rail-providing easy access to the M1, M25, and A406. Important Information: Please note that the personal information you provide may be shared with Cifas to prevent fraud and other unlawful conduct. If misconduct is identified, this may result in the denial of services or employment. Your personal details will also be used to verify your identity. For more information about how your data is handled and your rights, please visit (url removed)