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Job Title: Customer Relations Officer\n Location: Local authority based in Hounslow\n Hourly rate: £21.41 PAYE/ £28.48 Umbrella\n Contract Length: 3-month temporary contract (possibility of extension)\n Working Pattern: Monday- Friday, 8.45am- 5pm (36 hours per week)\n Working Arrangements: Hybrid model: 2 days in Hounslow House office, 3 days working remotely\n ASAP Start\n \n Job Purpose:\n \n As a Customer Relations Officer (Housing) you will play a key role in overseeing and\n working with housing and Social care colleagues to resolve complaints within statutory\n and corporate timescales. A core function will also be to ensure compliance with the\n Housing Ombudsman and Local Government and Social Care Ombudsman Complaint\n Handling Code.\n \n Job Duties:\n\nEnsure all service complaints are dealt with in a professional manner, within set timescales ensuring strict compliance with the Councils Complaints Procedure.\nTo be clear, helpful and manage expectations in any telephone conversations and written communication with complainants\nKeep excellent records of interactions with customers and any other relevant information received and ensure appropriate actions are taken, updating colleagues, casework and computer records as required to enable regular monitoring of the service.\nTo undertake such assignments of research, analysis, report writing and monitoring as required.\nTo work with housing colleagues to ensure Ombudsman cases are investigated and responded to within Ombudsman timescales\nTo work within the processes in place and highlight areas for development to continually improve the service provided.\nTo use and help develop supporting IT software through workshops, testing and identifying new ways of working to maximise the effectiveness of the service.\nTo administer corporate policies in respect of Data Protection, Freedom of Information and Environmental Information Requests.\nTo take ownership of the liaison of composite housing complaints and composite housing Ombudsman cases to ensure a quality and timely response and resolution. To liaise with Senior Managers, Heads of Service, housing service areas as part of remedial activities to remedy areas of failure. \n Person Specification: The ideal candidate must have:\n\nPrevious experience working on complaints for a council or similar public sector organisation.\nExperience and/or skills in ensuring the Stage 1 and Stage 2 corporate complaint process is effectively implemented in line with the Ombudsman Complaint Handling Code and Complaints, Comments and Compliments policy. \nExperience in ensuring service complaints are dealt with in a professional manner, within set timescales ensuring strict compliance with the Councils Complaints Procedure. Demonstrable skills and experience of being clear, helpful and manage expectations in any telephone conversations and written communication with complainants.\nSkills to take ownership of the liaison of composite housing complaints and composite housing Ombudsman cases to ensure a quality and timely response and resolution. \n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Wider Achievement & Lifelong Learning Development Officer (Outdoor Learning, Schools and Comm Services) Bangholm Outdoor Centre Salary: £40,501 - £47,639 (pro-rata for part-time) Hours: up to 36 per week, 52 weeks The City of Edinburgh Council is committed to safe, impactful outdoor learning and adventure education (OL&AE). The OL&AE Team operates 3 outdoor centres and has wide ranging responsibilities across safety and quality from onsite activity to residential provision. We are delighted to announce an opportunity to work within a successful team and build on recent achievements and practice. The successful applicant (1FTE) will fulfil the technical and training role alongside another staff member (0.4 FTE). The combined solution will provide the necessary breadth and depth of competency to support and develop safe, impactful OL&AE. The two staff will bring energy, creativity, and a passion for OL using these to grow the role aligned to OL&AE strategic priorities. We are committed to developing staff potential and aspirations aligned to our strategic priorities via career-long professional learning and new opportunities. The successful applicant's responsibilities and working will be allocated across 3 core areas and aligned to postholder competency. Core Area 1: Adventurous activity via Bangholm Outdoor Centre (OC) - supervise, develop and contribute to delivery of Bangholm OC's adventurous activity provision, including review, development and application of processes and procedures. • Approximately 40% of allocated time / generally indoors with some outdoor delivery - adventurous activity and training. Core Area 2: Council's Excursions Policy - support, apply and contribute to the delivery of CEC's Excursions Policy, including development of resources, reviewing and responding to requests and submissions and providing training and advice. • Approximately 40% of allocated time / generally indoors with some outdoors - monitoring visits. Core Area 3: Adventurous activity across the OL&AE Team - support adventurous activity delivery across the OL&AE Team through delivery of training, including NGB awards, representing OL&AE team with partners & relevant groups, and contributing to strategy development. • Approximately 20% of allocated time / indoors - admin and theory plus some delivery outdoors. We are seeking a proven competency in a range of land and water based qualifications, including paddlesports, biking and walking. Further details are via the Person Specification, including higher level technical qualifications to support technical adviser and training responsibilities. Please note: the attached Job Description is a generic Wider Achievement and Lifelong Learning Development Officer resource. The postholder will be required to regularly visit locations across the City and beyond, including the Council's Benmore and Lagganlia Outdoor Centres. The role is predominantly indoor based. There is some working outdoors throughout the year in different environmental conditions, sometimes in remote and potentially hazardous locations. Suitable and sufficient PPE, induction and support are provided. The allocated work office is Bangholm Outdoor Centre, Edinburgh. The postholder will be required to work occasional weekends and evenings. We hope you are excited by the opportunity to make a significant contribution to OL&AE in Edinburgh and beyond. Please ensure any application, including a personal statement, is relevant and specific to this advert and attached information. Generic applications will be rejected. Interviews are expected to take place in June. For further information which may support your application and any questions, please contact Andrew.Bagnall@edinburgh.gov.uk (Bangholm Outdoor Centre). This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory. We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview. Find out more about our commitment to equalities https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4 As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We're interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working. You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working. Follow us on X at @edincounciljobs To find out more about the essential and desirable requirements for the role click apply View Wider Achievement Development Officer job description View Team Introduction pack To find out more about the essential and desirable requirements for the role click apply

Credit Control Officer Salary 25k – 30k DOE OTE 35k – 40k The Role We’re looking for a Credit Control Officer to join our team. In this role, you will work closely with Customer Success and Operations to improve payment collections and optimise debt recovery processes. What You'll Do You’ll be responsible for: • Managing the collection of overdue and defaulted payments, liaising with customers and finance providers to minimise cancellations and maximise recovery outcomes, • Proactively monitoring and recovering outstanding debt, ensuring timely escalation of high-risk or aged accounts, • Reconciling insurer account statements and investigating and resolving discrepancies in collaboration with internal teams, • Reconciling payment provider accounts, ensuring accurate allocation of funds to customer records, • Managing and resolving payment queries efficiently while delivering a high standard of customer service, • Working closely with internal departments to resolve issues and improve processes, • Supporting the maintenance of accurate financial records in line with internal controls and audit requirements, • Monitoring aged debt and contributing to reporting on collections performance, • Identifying trends in customer behaviour, payment issues and customer feedback to support continuous improvement

MITIE Security is hiring a Security Officer in Hounslow, England, for a full-time position with hourly pay ranging from £19 to £26.The successful candidate will ensure the safety of staff and visitors through regular patrols and monitoring of surveillance systems.Candidates should have strong obse

Job Title: School Administrator and Attendance Ofiicer Location: West London (Ealing, Hounslow, Hillingdon, Brent & surrounding areas) Salary: £16 – £17 per hour (Depending on Experience) Start Date: ASAP Settings: Primary, Secondary & SEN Schools About the Role Complete classroom services are seeking a professional and organised School Administrator/Attendance officer to join Schools we are working with. The successful candidate will be the first point of contact for visitors, staff, and students, ensuring smooth daily operations. This role offers an opportunity to work in a dynamic environment where organisational skills and excellent communication are essential. The position is paid and requires a proactive individual capable of managing multiple administrative tasks efficiently. Your Responsibilities Will Include: • Providing front-of-house reception support, welcoming visitors, parents, and pupils, • Answering telephone calls and responding to enquiries professionally, • Maintaining student records and updating school databases (SIMS, Arbor, Bromcom or similar MIS systems), • Managing school emails, post, and internal communications, • Assisting with attendance monitoring and pupil data administration, • Supporting school events, trips, meetings, and diary management, • Providing administrative support to senior leaders and teaching staff, • Ensuring safeguarding, confidentiality, and GDPR procedures are followed at all times The Ideal Candidate Will Have: • Previous experience working within a school office essential, • Knowledge of school MIS systems such as SIMS, Arbor, Bromcom, or similar, • Strong IT skills, including Microsoft Office (Word, Excel, Outlook), • Excellent communication and interpersonal skills, • A professional, friendly, and proactive approach, • Strong organisational skills with the ability to prioritise workloads effectively, • An Enhanced DBS on the Update Service, or willingness to obtain one through Complete Classroom Services Why Work with Complete Classroom Services? • Access to a variety of school administration opportunities across West London, • Competitive hourly rates of £16–£17 per hour, • Flexible working options including daily supply, long-term, and temp-to-perm roles, • Dedicated and supportive consultants, • Opportunities for immediate starts, • A chance to gain experience across a range of educational settings Apply Today: apply to advert with your updated CV

Education Welfare Officer ASAP start after the half term break Outstanding school Paid trials Must have school based experience Must be familiar with Arbor Pay £140 - £180 per dayJOB DESCRIPTION Education welfare officer for an outstanding school in West London. This Education welfare officer post is to start ASAP and will be offered on a full time basis. The role is to promote positive attitudes towards regular school attendance on the part of students and their parents/carers. To improve levels of student attendance and engagement. To monitor and report on whole-school attendance data, analysing data to identify key areas of concern. To work closely with pupils, staff, parents and carers to reduce levels of absence, and act appropriately when persistent absence becomes a safeguarding issue The school is keen to look over Education welfare officer CVs ASAP and meet Education welfare officer's for a paid trial. SCHOOL INFORMATION At the school they have a deep and genuine commitment to provide an education that is unsurpassed anywhere in the world. Their mission is 'Education is Success'. This captures the sense of optimism and determination to succeed that permeates through the school. They aim to develop resilience in their students, and the ability to be tenacious in their quest to be the best that they can be in all aspects of their lives. They draw out their individual talents and celebrate their personal achievements and their individual contribution. Key Responsibilities To be responsible for supporting and monitoring attendance throughout the school To oversee the daily attendance and ensure clear communication with the admin team when absence is reported. To contribute to the emotional, physical, spiritual, moral, social and cultural development of all students through the delivery of a variety of interventions. To be an excellent role model to students through exemplary behaviour, conduct, dress, attendance and punctuality.REQUIREMENTS Applications are welcome from Education welfare officer's at any stage of their career. Experience of working in a school is essential. Please contact Gavin at Reeson education for more information and send your CV ASAP. Reeson Education: Reeson Education is England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across England. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults and expects all staff to share this commitment. Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert. All daily/hourly rates quoted are inclusive of holiday pay at 12.07

Technical Scientific Officer - Public Health North West London | Permanent Salary: £39,276 per annum LinSocial Housing is currently seeking a Technical Scientific Officer - Public Health for a permanent opportunity with a well-established local authority in North West London. This is an excellent opportunity for a scientifically minded professional to join a busy Public Health and Public Protection team, supporting the delivery of vital services that help protect and improve the health and wellbeing of local communities. The successful candidate will play a key role in supporting scientific, technical and regulatory functions, ensuring services are delivered in line with legislative requirements, industry standards and best practice. Key Responsibilities: • Support the delivery of public health and scientific services Undertake technical, analytical and investigative work Assist with regulatory compliance and monitoring activities Analyse and interpret technical information and data Prepare reports and provide recommendations based on findings Support service improvement initiatives and best practice development Work collaboratively with internal departments and external stakeholders * Contribute to maintaining high standards of public protection and community well-being Requirements: • Background in Public Health, Environmental Health, Scientific Services or a related discipline Experience working within a local authority, public sector, laboratory, regulatory or compliance environment Strong analytical and problem-solving abilities Excellent written and verbal communication skills Ability to interpret complex technical information and present findings clearly Strong organisational skills with excellent attention to detail Ability to manage workload effectively and work independently where required * Eligible to work in the UK Benefits: • Permanent position Competitive salary of £39,276 per annum. Opportunity to make a meaningful impact on public health outcomes Career development and progression opportunities Supportive and collaborative working environment * Opportunity to work within a highly respected public sector organisation Location: North West London Contract Type: Permanent Salary: £39,276 per annum Start Date: August 2026 If you have experience within public health, environmental health, scientific services, regulatory compliance, technical inspection, laboratory services or a similar field, we would be keen to hear from you. Apply today with your updated CV or contact Loren Steinberg ((url removed)) at LinSocial Housing for a confidential discussion. Linsco is acting as an Employment Agency in relation to this vacancy

School Administrator Start Date: September 2026 Location: Hounslow Contract: Full-time Salary: Negotiable depending on experience About the role and school Are you an organised and proactive School Administrator looking for a new opportunity in Hounslow? We are seeking a dedicated School Administrator to join a welcoming and successful school from September 2026. This full-time School Administrator position offers the opportunity to play a key role in the smooth day-to-day running of the school, supporting staff, pupils, parents, and visitors. The successful School Administrator will be joining a supportive team and working within a fast-paced educational environment where no two days are the same. This vibrant and inclusive primary school in the London Borough of Hounslow has a strong reputation within the local community for providing a nurturing and engaging learning environment. Led by an experienced and supportive leadership team, the school is committed to high standards, positive behaviour, and ensuring every child has the opportunity to succeed. Staff benefit from excellent facilities, collaborative working practices, and a culture that values professional development and wellbeing. This School Administrator role is ideal for a candidate who thrives in a busy school office and enjoys building positive relationships with pupils, families, and colleagues. The school is looking for a School Administrator who is professional, highly organised, and able to manage multiple priorities while maintaining excellent attention to detail. This is a fantastic opportunity to join a welcoming school where your contribution will be highly valued. Job Responsibilities Manage front-of-house reception duties, welcoming visitors and responding to enquiries professionally Maintain accurate pupil records and update school management information systems Support attendance monitoring and produce administrative reports as required Coordinate communication with parents, staff, and external agencies Process school correspondence, emails, and documentation efficiently Assist with general office administration to ensure the smooth running of the school On occasion, first aid support may be required Qualifications/Experience Experience as a School Administrator or in a similar role Enhanced DBS Certificate with the Update Service Right to work in the UK Next steps: If this School Administrator position sounds of interest, or you would like to find out more information, please contact Carly at Teach Plus. Alternatively, please click 'apply' and we will get back to you as soon as possible. Teach Plus is a 5 star, Google rated, London based education recruitment agency. Our passion is to provide candidates with an excellent service in helping them find a new role, our candidate journey is what makes us stand out above the rest. We prioritise ongoing assistance and support to help with your career in education. With over 17 years' experience working in education, we have strong, long-lasting relationships with primary schools across London. We are able to offer a range of opportunities including short term, long term and permanent positions within education as well as a high volume of daily supply work. School Administrator, Primary School Administrator, School Office Administrator, Education Administrator, School Receptionist, School Office Manager, SIMS Administrator, Arbor MIS, School Admin Assistant, Education Support Staff, School Support Staff, Administrative Assistant, Office Administrator, Reception Administrator, Attendance Officer, Admissions Administrator, School Business Support, School Administration Jobs, Education Jobs Hounslow, School Administrator Hounslow, Primary School Jobs London, School Office Jobs London, Education Administration Jobs, School Reception Jobs, Full Time School Administrator, School Support Role, School Office Support, School Administration Vacancy, MIS Administrator, SIMS Experience, Arbor Experience, Attendance Administration, Parent Liaison, Front of House Reception, Education Sector Jobs, School Finance Administration, School HR Administration, Primary Education Jobs, Support Staff Jobs London, September 2026 Start, Long Term School Administrator, Permanent School Administrator, School Operations Support, School Data Administrator, Administrative Officer Education

Performance & Monitoring Officer REF: HSCP/ 82030.

Monitoring & Evaluation (M&E) and GIS Officer.

Interim Monitoring Officer – South East Local Authority – Full Time. The Monitoring Officer will play a pivotal role during this set‑up period, ensuring the organisation is established on strong legal, governance and constitutional foundations. Fulfilling the statutory Monitoring Officer funct

Candidates will work independently or alongside a Monitoring Support Officer, ensuring individuals feel safe and supported.

Compliance Monitoring Officer (Wealth Management). You’ll design and execute reviews as required under the Compliance Monitoring Plan in line with departmental procedures. You’ll also engage with senior leaders to understand their areas of concern and ensure these are considered as part of the e

You’ll either work alone or alongside a Monitoring Support Officer. Install tagging equipment at individuals’ homes, either alone or with a Monitoring Support Officer. Our current Electronic Monitoring Field Officer’s come to us with different work & life experiences; what you’ve done before

Assist with monitoring, testing, and thematic reviews across onboarding, KYC, transaction monitoring, sanctions, complaints, outsourcing, and other compliance risks. Reporting to the Head of Compliance Monitoring and the Compliance Manager, you will support the Compliance function’s monitoring and

This includes managing alerts generated from both live transaction monitoring and post‑transaction monitoring. As a Senior Transaction Monitoring Officer, you will play a key role in safeguarding the institution and its customers by ensuring compliance with AML/CFT requirements throughout the busi

Hampshire County Council is looking for a Placement Reviewing Officer to manage a diverse caseload of adults with complex needs.

Producing high-quality monitoring reports summarising findings, trends, and recommendations for remedial action. At least 3 years’ experience in compliance monitoring, audit, or quality assurance within investment management, stockbroking, or wealth management. Familiarity with compliance monitori

Assisting with monitoring and testing reviews across areas such as onboarding, KYC, transaction monitoring, sanctions, complaints, and outsourcing. We're looking for a Junior Compliance Officer (Monitoring & Testing) to join our UK Compliance team at Altery Limited. You will support the execution of

Serco is seeking a Field Officer in North London to support individuals during challenging times.

Lead and deliver targeted and thematic reviews across the financial crime framework, covering AML, sanctions, bribery and corruption, fraud, KYC, transaction monitoring, and wider control areas. Produce clear, well-structured monitoring reports summarising findings, root causes, and practical recomm

The Chief Compliance Officer has four direct reporting lines, namely the Money Laundering Reporting Officer (MLRO), Regulatory Compliance Manager (Advisory) and the Compliance Monitoring Manager. The Compliance Monitoring Officer (CMO) supports the HoCM in delivering the risk‑based Regulatory Comp

Haringey Council is seeking a Monitoring & Responding Officer to provide vital support for vulnerable residents.

Meraki Talent are working with an established and respected wealth and investment management firm who are seeking several experienced Compliance Monitoring Officers to join its second-line compliance function. As a Compliance Monitoring Officer, you will carry out detailed second-line reviews of inv

As a Monitoring & Responding Officer, you’ll play a vital role in supporting vulnerable residents to live safely and independently. Working closely with Team Leaders, Monitoring Officers, social workers, medical professionals and wider council services, you’ll be part of a supportive and collabo

As a Monitoring & Responding Officer, you’ll play a vital role in supporting vulnerable residents to live safely and independently. Working closely with Team Leaders, Monitoring Officers, social workers, medical professionals and wider council services, you’ll be part of a supportive and collabo

This is an exciting opportunity to be part of the Traffic & Capital Delivery Team as an Assistant Officer – Road Network Monitoring. In this role, you will primarily support the monitoring of traffic data, liaise with Hounslow Highways to coordinate works on the borough’s roads, assist with the

A UK-based bank is seeking a Compliance Monitoring Officer to support the compliance agenda and undertake independent monitoring activities.

To ensure HMC certified outlets/organisations are complying with standards in relation to the provision of Halal foods.In addition, the successful candidate will also assist to raise awareness of the HMC certification to potential food businesses.The salary will be calculated by the number of outlet

Serco is looking for a dedicated team member to work night shifts in Portsmouth & Southampton, installing tagging equipment in individuals' homes.This role is pivotal in assisting ex-prisoners to reintegrate into their communities.The successful candidate must hold a current UK driver’s licence an

Norfolk County Council is seeking a Contract Monitoring Officer to join the Integrated Commissioning function within Children’s Services. This pivotal role involves ensuring high-quality services for Norfolk's children and young people through close collaboration with stakeholders and extensive mo

Control Centre Monitoring Officer.

Monitoring Officer – Wirral Area. The Monitoring Officer is a pivotal role within the organisation working closely with the Operations Manager in auditing the homes against the fundamental standards as set by the Health & Social Care Act 2014.

Assist the Head of Compliance and Compliance Manager with the delivery of FCE’s Compliance Monitoring Programme with the production of time-bound compliance monitoring reports to the Regulatory Compliance Committees in line with the schedule. To assist FCE’s Head of Compliance and Compliance Man

To ensure HMC certified outlets/organisations are complying with standards in relation to the provision of Halal foods.In addition the successful candidate will also assist to raise awareness of the HMC certification to potential food businesses.Ensure HMC certified outlets/organisations are complyi

We are recruiting a Fleet and Driver Compliance Officer to join an award-winning team.

We have a rare opportunity for an IT Security Officer to join us on a permanent basis. As the Information Security Officer, you will help develop and maintain cybersecurity and privacy policies, while actively contributing to various team projects.

Duties will organising and managing a team of officers, ensuring the safe, efficient and completion of work, whilst meeting stated quality standards, performance indicators and targets.

We’re looking for a skilled Senior Information Security Officer to join Definely at a pivotal stage of growth.

Make a positive change – work for The Alcohol & Drug Service.Drug & Alcohol Team Leader - Community Team.The Alcohol & Drug Service.Salary £36791 - £43328 depending on experience.For over 40 years, the Alcohol & Drug Service (ADS), a registered charity, has been sup

Team Leader - Structures London £80k-£100k plus benefits Are you an experienced professional ready to lead and grow a successful Building Structures team within a highly respected consultancy? This is an outstanding opportunity to join a thriving independent UK consultancy in London a

We seek a Front Desk/Security Officer to be based in the Academy Reception.

You will be an experienced Security & Compliance Officer, plus act as the organisation’s IT Security Officer (ITSO) and Data Protection Officer too. Duties: Deliver physical security controls across offices and facilities Manage access control, visitor procedures, and security incide

As Compliance Officer, your duties will include:.