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Zenith are looking to recruit a Financial Services Apprenticeship Trainer to deliver high‑quality teaching, learning and assessment for the Level 3 Financial Services Administrator (FSA) apprenticeship, providing both face‑to‑face and remote training. Manage a caseload of financial‑services learners and employers, ensuring timely achievement, regulatory compliance and progression. Support the organisation’s quality, audit and performance objectives. The role requires deep understanding of financial services administration, including regulatory frameworks, financial products, systems and processes, customer service excellence, and accurate data and record management as required by the apprenticeship standard. Role responsibilities and requirements: Teaching, Learning & Assessment Deliver engaging sessions covering all elements of the FSA standard, including: Financial services market structure Regulatory frameworks, ethics and principles of advice Financial products and their purpose Systems, processes and record‑keeping Customer service and communication expectations Deliver training 1‑to‑1, in groups, face‑to‑face and remotely, using varied delivery methods to suit learner needs. Develop personalised learning plans aligned to individual job roles (e.g., insurance admin, client services, operations support). Create schemes of learning, lesson plans and learning resources that meet awarding‑body and standard requirements. Set, assess and provide feedback on learner work, ensuring competence development across data processing, documentation, customer communications and compliance tasks. Ensure timely marking of learner work (weekly). Learner Progress & Quality Assurance Conduct regular progress reviews with apprentices and employers. Track, record and report on learner progress, predicted achievement and success rates. Complete monthly caseload reports and attend relevant meetings. Support the achievement of KPIs, including retention, timely completion and quality standards. Use initial assessment outcomes to inform delivery and support needs. Act on feedback from teaching observations, employers, learners and peers. Participate in internal quality assurance (IQA) activities and maintain high‑quality programme paperwork. Employer Engagement Liaise with employers to ensure training aligns with workplace systems, processes and regulatory expectations. Provide regular progress updates to employers and gather feedback to enhance the learning experience. Support the development of training programmes that meet employer requirements and add value. Compliance, Audit & Professional Standards Ensure all documentation meets internal and external audit requirements within timescales. Contribute to external audits from awarding organisations and funders. Maintain current knowledge of Ofsted, awarding‑body and industry expectations. Promote Safeguarding, Prevent, British Values, and Maths & English throughout delivery. Monitor and promote equality, diversity and inclusion. Demonstrate and promote the company values and team charter behaviours. Additional Responsibilities Deliver additional sessions or 1‑to‑1 support to maximise learner success. Contribute to the delivery of core skills and commercial training when required. Provide impartial advice and guidance to support learner progression. Maintain up‑to‑date knowledge of all apprenticeship and commercial training programmes. Provide exceptional customer service to learners and stakeholders. Work independently, managing workload and travel requirements effectively Experience & Skills Required Experience delivering apprenticeships, vocational qualifications or workplace training in financial services (insurance, banking, investments admin, mortgage admin, adviser support, client services, operations, etc.). Strong knowledge of FCA regulatory frameworks, treating customers fairly (TCF) and financial‑services operational processes. Excellent communication skills (written and verbal). Highly organised with strong administrative and IT skills. Confident using online learning systems, assessment platforms and e‑portfolio tools. Ability to differentiate teaching methods to suit different learning styles and abilities. Ability to work independently, meet targets and adapt to business needs. Motivational and supportive approach with a commitment to learner success. Full UK driving licence and access to a vehicle (business insurance required). Willingness to travel and work flexibly

Proper Recruitment are working with a market-leading Mortgage Brokerage in Essex who are looking for an experienced Mortgage Administrator to join their growing team and support brokers with the progression of mortgage cases from application through to completion. Minimum of 2 years experience worki

Previous experience as a Mortgage Administrator, Case Manager or Mortgage Paraplanner. These opportunities suit experienced Mortgage Administrators, Case Managers or Mortgage Paraplanners with exposure to. These opportunities offer a chance to work with brokerages that genuinely value experienced mo

Mortgage Administrator needed to provide administrative support, manage cases, and ensure compliance.

Administer mortgage and protection applications, maintain client relationships, and ensure a smooth experience.

Provides administrative support for mortgage advisors, processing applications, liaising with stakeholders, and ensuring compliance.

Seeking a Mortgage Administrator for a family-run business.

Temporary Medical Receptionist (Remote).Remote (Supporting a GP Surgery).Temporary 1st June until approximately September (end date TBC).We are seeking a reliable and organised.GP surgery team on a temporary remote basis from.This is an excellent opportunity for someone with previous GP or healthcar

Customer Service Fleet Administrator.

We are looking for a professional and friendly.Receptionist & Administrative Assistant.This role is ideal for someone who is organized, detail-oriented, and enjoys creating a welcoming environment while supporting day-to-day administrative operations.Greet and welcome visitors in a professional and

We own Echo CRM - Our custom built mortgage CRM system, built by mortgage brokers for mortgage brokers. Start Your Mortgage Adviser Career With Echo Finance. Thinking about becoming a mortgage adviser but not sure where to begin? Echo Finance are actively looking for motivated individuals to join ou

An established social housing provider in West Wales is looking for an experienced Customer Service Advisor to join its busy customer contact team on a temporary basis until 31st September initially.This is a great opportunity for someone with strong customer service or contact centre experience who

Spanish speaking Customer Service Advisor.Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Location: Omagh, Northern Ireland.Salary: circa £30,000 per annum depending on experience.To apply using our preferred format, p

Capricorn Financial is one of Londons highest-performing mortgage brokerages, and we are looking for experienced mortgage advisers who want more lead flow, more opportunity, and more earning xsrmqjs potential. Self Employed Mortgage Adviser.

Our client, a very successful and multi-award-winning estate agency, based in Quedgeley are looking for a Trainee Mortgage Advisor xsrmqjs to join their Financial Services team.

Russian Speaking Customer Service Advisor.Love travel? Fluent in Russian? Ready to build a career in customer service?.Were looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh.This is a fantastic opportunity for someone who enjoys helping people, x

Due to continued growth, we are working with a highly successful, award-winning estate agency in the search for experienced and ambitious Mortgage Advisors to join their highly successful and ever-growing team.

Mortgage, Protection & Homebuying Advisor. Already a Mortgage Adviser We'll upskill you in Protection and Homebuying advice.

Are you bored of administration or retail jobs and looking to start as a sales advisor?.Are you Looking for something challenging to put your personality and enthusiasm to use? Then this sales advisor role could be for you.Our client is looking for new sales advisors to help the grow their location.

Job Title: PA / Receptionist / Executive Assistant.Location: Trowbridge, Wiltshire.Job Type: Permanent, Full Time.The key objective of the role is to assist with the efficient, effective running of the practice and ensuring that clients are served well, the team is working productively and harmoniou

German Speaking Customer Service Advisor.Love travel? Fluent in German? Ready to build a career in customer service?.Were looking for a German Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh.This is a fantastic opportunity for someone who enjoys helping people, xsrm

FLT Counterbalance Driver and Warehouse Operative.My client is seeking a reliable and hardworking Warehouse Operative withFLT Counterbalance experienceto join their PM Shift team.You will be working as part of a small, friendly team in a busy and varied role.Duties will include loading and unloading

Interested in joining our team at Shropshire Farm Vets Ltd? If so, why not get in touch today!.Submit your CV and any additional required information after you have read this description by clicking on the application button.We are a progressive farm veterinary practice who is committed to providing

Are you the right applicant for this opportunity Find out by reading through the role overview below.Location: Capgemini, Inverness or Nairn.Hours: 35 hours per week, Monday to Friday, between 7am - 6pm.Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor

Location:Woodlands Business Park, Bristol Rd, Bridgwater TA6 4FJ.Shift Pattern: Sunday to Saturday - 5 days out of 7.Hours of Work:00:00am - 10:00am (Shift start and finish may vary).Only apply if you can commit to the start time.The role of Warehouse Operative is critical to the.Increase your chanc

We're inviting you to bring your skills to a role t.Interested in this role You can find all the relevant information in the description below.Please click on the apply button to read the full job description.

Are you the right applicant for this opportunity Find out by reading through the role overview below.Location: Capgemini, Inverness or Nairn.Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours).Manpower has a fantastic opportunity for the right candidate to become a Customer Service Ad

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment.You will help resolve enquiries for both potential and existing customers acros

Warehouse Operative - Picker - Pinchbeck.At Job&Talent, we are recruiting for Warehouse Operative - Picker - to work with a leading company in the logistics sector in Pinchbeck.Candidates must be fully flexible to work both day and night shifts (06:00-18:00 / 18:00-06:00), with a 30-minute unpaid br

French or German speaking Customer Service Administrator.

RECEPTION AND FACILITIES ASSISTANT.My client, a leading international law firm, are seeking a Reception and Facilities Assistant to work as part of a diverse team in a busy and fast-moving environment covering a range of general business, reception and office duties.This is an office-based role loca

EE Tyneside (Silver Fox Way, Newcastle upon Tyne, NE27 0QJ).Part-time (2025 hours per week).Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.Please click on the apply button to read the full job description.

This Mortgage Adviser job in Brighton offers a rare opportunity to join a growing, purpose led mortgage brokerage that is already generating client demand in the local area and is now looking to build a dedicated adviser presence.

Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.Start date: July 2026 onwards Why this job matters If you're a confident talker who e

We have an exciting opportunity for Warehouse MHE Operatives to join a brand new contract supplying renewable energy products nationally within our long standing clients facility based in Hoo St Werburgh.As a warehouse colleague you will be working both alone and as part of a team with efficiency an

Warehouse Operative needed for night shift.Sorting and scanning parcels using a handheld device.

Warehouse Operative needed to pick, pack, and prepare healthcare products for dispatch in a clean and organized environment.

Warehouse Operative needed to ensure accurate order fulfillment, manage stock, and prepare goods for shipment.

Warehouse operative needed to pick and dispatch orders, load/unload vehicles, and ensure quality control, requiring a Reach Truck license.

Warehouse operative needed for night shifts in Ongar.Duties include loading, picking, packing, and stock control.